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All Reviews 2,678 Google 862 Yelp 8 cars.com 741 DealerRater 1,067
O.C. Welch does all the service on my 2016 Explorer. It still runs like new. I feel safe driving thanks to O.C. Welch.
Posted on Google by Jennifer Parker
Timely evaluation and reasonable price to fix.
Posted on Google by Fred Cooper
Jay was very easy to work with and made my trade in a very smooth process.
Posted on Google by Jennifer Morgan
Ms Quilla with OC is top notch. She is very knowledgeable of the current inventory and a pleasure to work with. Thx OC !!
Posted on Google by Paul Hawkes
It’s great to see a dealership that offers an exceptional buying process from start to finish. Nolan and Joe were fantastic to work with and made sure I was completely satisfied, which I am. I leased a brand new F150 lightning from them and they made the entire experience seamless and painless. I truly appreciate the efforts and thanks again!
Posted on Google by Shane Soifert
Best dealership i have evee purchased from. No crazy mark ups or pushy sales people. My purchase went smooth and fast. I started searching while the hurricane was going on and Nolan(my sales person) was sending me the info i requested and pictures of the vehicle i wanted. He stayed in contact even after the purchase to make sure i was satisfied. 10/10 wouod recommended.
Posted on Google by David Mota
Great selection and prices. Picked a new truck and had a great experience. I would highly recommend.
Posted on Google by Alexander Henderson
I'm a retired US MARINE and my truck was recently totalled. I called OC and he quickly found a great vehicle to replace mine.This is the second vehicle I've purchased from OC and I'm now a customer for life. For a great deal and the most professional , knowledgeable and polite customer service. GO SEE OC!!!!!!!
Posted on Google by william white
Had the best experience and the best service. Got the car I’ve been dreaming of and I couldn’t be happier. The team helped me every step of the way and did everything they could to make sure the process was fast and efficient.
Posted on Google by Morgan Shinn
Great service
Posted on Google by Jose
3 days ago I commissioned as a 2ndLt in the Marine Corps. I needed a reliable car to get me where I need to go! Without hesitation they helped me find the best deal and provided guidance!! Everyone here was beyond helpful and friendly. They showed so much respect and love for me & the Marine Corps! Leaving here with my new Broncho Sport, I feel as if I also found a new family! Semper Fi.
Posted on Google by Hannah Shannon
Jay. was great! Honest and straight forward however I was shorted on my trade by Mr.Roe. The numbers added up to me getting more back but Mr. Roe in financing. Insured we work with round numbers. Which shorted me about $565 bucks. I called and left a message with no return call from finance. I will be returning with the paper work to get the remaining monies returned to me. Other than that it was a pleasant and fast experience. Again. Jay was awesome and he was a straight shooter like me so I was pleased to do business with jay.
Posted on Google by tonedamuss
CARING SERVICE ,TRUSTED WORKMANSHIP, GREAT INVENTORY, BEST PRICES, AS I HAVE CHECKED OUT ALL OF THE SURROUNDING DEALERS AND FOUND NONE BETTER .
Posted on DealerRater by denncouni
Jay was very knowledgeable and understanding of our needs. Our experience was very focused and possibly the quickest we had at purchasing a car.
Posted on Google by Jeff Wayland
Ford Service is time tested and proven to be Excellent.
Posted on Google by Bill kuhn
As always, OC Welch is awesome to deal with. They make it easy to do business and are always helpful.
Posted on Google by Chris Sasser
This dealership is the best I have ever dealt with. Everyone was delightful to work with. O. C. Welch Ford Lincoln has definitely won me as a customer.
Posted on Google by Christopher Nelms
Tech showed up at my house and did the recall to my 2014 Platinum right in my driveway. Took about 45 minutes to an hour.
Posted on Google by Dana Cannella
Had the best service I've ever had getting a car. It was quick, smooth and painless. Thank you Jay Marthers.
Posted on Google by brian pearson
Great costumer service with Jay marthers, thank you so much with our purchase and all you are doing
Posted on DealerRater by mustang108956
Went in knowing what we wanted to buy Jay was very helpful and friendly and told us a lot about the car. He told us to come back the next day to pick it up once we signed all the paperwork. Unfortunately when we went to get it ,although it was supposedly cleaned twice, inside it still was quite dirty, I know this is not a reflection of Jay but the service team needs to do a better job.
Posted on Google by Laura Giovanetti
We had a great experience buying our 2023 Ford Bronco from OC Welch. We placed a custom order through them from the factory to get the exact color, model and options we wanted. Pricing was very up front and once the vehicle was delivered to OC Welch the transfer went very smoothly. ***Updated*** After a bit of difficulty getting in touch with the OC Welch Service Department Mr. Welch himself intervened and has been extremely helpful. It is pretty amazing in this day that the actual owner of the company is taking the time to make sure that his customers are taken care of. I appreciate Mr. Welch's commitment to customer service, maintaining a good reputation for his dealership and standing behind the products he offers. His actions and the support given by OC Welch Ford is how a company should represent themselves.
Posted on Google by Joe Grondalski
Mrs.Rountree is an outstanding saleswoman, she did what I would have done if I was in her shoes, TO MAKE SURE THE CUSTOMER IS SATISFIED. She is truly an angel .
Posted on Google by Ethel Simmons
I am from Indiana and was visiting my daughter in South Carolina. My daughter's car needed service, so I scheduled an appointment with O.C. Welch Ford. I arrived approximately 40 minutes early, but they took my car back as soon as I checked in. The customer service representative was very kind and showed up the waiting room, pointed us to coffee and water if needed, and showed us where the bathrooms were located. After the service was performed, the customer service rep. took us back to speak with the mechanic and review everything that was completed and anything else that needed to be reviewed. The mechanic was very thorough and clear with his explanation. The customer service rep then took us to the payment desk to pay for services rendered. The payment clerk was also very kind and she asked me how I wanted to pay for the bill, or I could use my Ford dollars that I had saved up from previous services. I asked the young lady what she was talking about because no one had ever told me I had Ford dollars that I could use toward services. The clerk to her time in explaining how the plan works and what I need to say when I get back to my Indiana dealership. I was very pleased with the service and very kind employees the O.C. Welch has working for them. This is a true testament to the owners and management team at O.C.Welch Ford. There are a lot of company's out there that could use the O.C.Welch Ford business model and specifically the way you treat your customers. Great Job O.C.Welch Ford!!!! Kevin
Posted on Google by Kevin Smith
Great Service. Able to set appointment on line. Did the sevice plus a car wash
Posted on DealerRater by mmmarketing5
OC Welch Ford was great. They provided timely service in getting our dead battery replaced. We were impressed with the mobile service. All the employees were friendly and easy to deal with. We would highly recommend this company.
Posted on DealerRater by laplayaross2
Unfortunately there are too many shops in the area that do not do a good job the first time. Everyone makes mistakes but at least OC Welch will make good on any mistakes that they make. Nothing but great things to say about the service this time!
Posted on Google by Aaron McIntyre
I found the service at O.C. Welch very pleasant and rewarding! My sales person, Quella was very friendly. Not only that she was very knowledgeable and easy to talk to. It was fast and easy working with Quella. I left the dealership owning the car of my dreams. Thank you Quella for your outstanding service! I made a very good friend
Posted on Google by Magnelia Cottrell
Sam was a pleasure to work with during our car purchase.
Posted on Google by Carrie Stillwagon
Went super easy and Jocquilla Rountree was awesome. And went above and beyond to help me.
Posted on Google by Kelly Baim
Excellent Service and professional customer support. Thanks O.C !
Posted on Google by Jason Holland
Wonderful service!! I am beyond belief at the amount of help I received throughout the entire process!! O.C. made sure I got back on the road and his team throughly explained how everything from financials to servicing worked. One very happy customer, GO SEE O.C.!!!!
Posted on Google by Caitlin Whalen
Another great buying experience from O.C Welsh. My Sales Consultant Jocquilla was exceptional as always and made the buying process easy and fun. Highly recommend buying from O.C. You won’t be disappointed.
Posted on Google by Phillip Jones
This was a quick easy transaction made that way by the dealership folks who made it that way.
Posted on DealerRater by Tripprga
Needed a spare electronic key for my F-150. Robert in Service, handled all the datails, log in parts coordination, waited only one hour, paud and departed. Parts had the proper key fob, every step went like clock work. Great experience. July 2024
Posted on Google by Dave Williams
Courteous, efficient, helpful, pleasant. I particularly appreciated the ride home and the delivery when the car was finished.
Posted on DealerRater by mbcronin33
I am writing this review on the behalf of Joe Tornabene. Our family is a ford dealer in NYS. I went from being stranded on I95 to being back on the road within 2 hours all because of Ross and Brian's help. They are the best service provides we have ever seen. If anyone deserves a promotion it's these guys.
Posted on Google by applebees worker
Thanks, OC, for helping us get her first car! Great customer service!!!!
Posted on Google by Amelia Nickerson
I truly appreciated all the help Jocquilla gave us. She went above and beyond with her service and patience in helping my husband and I find the perfect truck for us. Thank you once again Jocquilla and her team. We will for sure come to you in the future.
Posted on Google by Ruby Valle
Jay Marthers was our salesman and it was very refreshing to have a salesperson to be helpful and follow-up on all my questions. Best salesperson I have ever dealt with.
Posted on Google by JUDY LONG
JULY 18 , 2024 - I arrived at SAV airport and rented a FORD BRONCO . I could not figure out how to understand the navigation on the bronco. passing OC WELCH , I stopped and asked for help. the woman at the desk was very helpful, she understood my problem. she introduced me to - JAY MARTHERS , a salesman. he was great. he showed me how to use the system - it took just a few minutes. OC WELSH has folks who are A+ in CUSTOMER SERVICE . I got lucky. thank you JAY MARTHERS, great job . ~ JDS/CT
Posted on Google by Jonathan Smith
Hey folks I just bought my 7th new car from OC Welch in Hardeeville SC .I have been a customer over 14 years and I have had nothing but great experiences..When you go in ask for Quilla she is the BEST salesperson there.She is honest and hardworking she will bent backwards for you to make you happy . Go to the pre owned building and ask for her you can get new or used cars there .They are a great team of people Gerald and Blake and Ed and are great with financial end of deals . The trade ins are really good give them a try !!!!
Posted on Google by Joseph Tripp
This place is the only place you should look for a Ford or Lincoln. They have a huge selection, and they work tirelessly over getting you the best deal possible. We visited them at 5pm on Monday looking at 2 vehicles. They gave us a really good deal on our trades, even on mine sight unseen. We weren't able to getting any financing done because of the time. The next morning at 8:30am, I received a call saying they got the deal done. That afternoon, we were driving 2 brand new EVs home. Make sure to go see Nolan, Joe and Kevin for a new vehicle.
Posted on Google by Randy Roeser
I had to make an appointment online for an oil change. Not a big deal, but if a business gives a phone number to call, either answer it or call back. Service was prompt and contacts were very courteous.
Posted on DealerRater by jrs12
Rebecca was a calm, reassuring voice in the midst of what could have been a catastrophe. I am forever grateful to her for that and the way she worked to problem solve our unusual situation. Her suggestion to call Lincoln Roadside Assistance proved to be the correct solution and I owe them a debt of gratitude as well for their speedy response. But without Rebecca two little dogs could have perished in a locked car. Thank you again for your prompt and professional assistance!
Posted on DealerRater by mariemd
I love my 2023 Lincoln Corsair and all my dealings with O. C. Welch have been extremely favorable. The Service Manager, Rebekah Hurwitz has gone out of her way to make me feel comfortable when I brought my vehicle in for servicing. Kudos to the entire crew!
Posted on DealerRater by chasdavis15
Service at O C Welch has always been reliable and fairly priced. People say "Dealers overcharge" I say not true.
Posted on DealerRater by kuhns_robert
All past events had gone very well, thank you. Looking forward to conducting business in the future.
Posted on DealerRater by mikecr2245
Great customer service amazing salesforce very easy to deal with
Posted on Google by Matthew Manning
I told Quilla she deserved 6 stars and I meant it !!! My experience buying my first “ New to me truck “ in 23 years was better than good !! She was available to take my call and answer my questions through the whole process I know they say GO See OC , but I live 3 hrs away all I had to do was call Quilla and she made it happen!!!!
Posted on Google by Joshua Blackston
Mr. O c , I wanted to personally thank you and your team for doing their absolute best work on my vehicle. As a Veteran I know what it takes to have honor, courage and commitment. I truly appreciate your commitment and support. Your team worked hard fixing most of the issues we were having and I’m grateful that you and your team assisted us. Thanks for standing behind your company/vehicles. Thank you O c. Oscar Fortunato 2015 Mustang.
Posted on Google by oscar fortunato
In love with my Nautilus Hybrid and so far the experience has been amazing, From my sales experience all the way to the services my car required.
Posted on DealerRater by Laur210
The entire OC Welch Ford team did an amazing job in matching up our purchase needs with a great vehicle that met all of our expectations. They made the purchasing process easy by explaining the steps in great detail and taking the extra time to make sure the safety features matched what we needed for our daughter’s first car. They were patient, not pushy which was different than our experiences at other dealerships in the past. We will certainly purchase again from the team at OC Welch!
Posted on Google by Sean Nickerson
23 f150, back window shattered from the heat. Robert steckley handed everything from loaner car to following up and even getting it fixed early. He did a amazing job, very greatful!
Posted on Google by Benjamin Thomas
Great job on the repair. Had a problem with the covering on the steering wheel starting to come off that was not that way when we had the car towed. I called several times and left messages to see if we could get it fixed but I have not received a call back. They got my car in fast and kept me informed what the status of the repair was in a timely manner.
Posted on Google by James Fetterman
Excellent experience for my business. The entire staff was great.
Posted on Google by Adam Westendorf
Good services
Posted on Google by Cag g
Brian Hale and Tracy Green was awesome!!!! Great job to Ford for having great customer service agents!!! And thank you for continuing doing a great job!!!!!!
Posted on Google by David Gregory
Chris R. & Ian C. Made this whole process so easy! I’ll always go see OC
Posted on Google by Lori Waters
Sam assisted us in the purchase of a vehicle for our son and made it seamless and special. He was professional and didn’t keep us waiting long. Sam made our experience easy and exciting. Go see Sam at OC preowned Ford.
Posted on Google by Jackie Chilson Kintz
While no fault of the dealership repairs can sometimes take a couple months due to parts shortages and lead times with coordinating body shops, but Service Advisor Rob Steckley is awesome with communicating and doing all he can to push the repair. I’ve had an Edge get a new engine and an Escape have a new driver’s door replaced under warranty and again, while it took some time, I know Rob did all he could and I’m just glad to have my car back
Posted on Google by David Danthony
If you’re looking for a car, the best advice I can give is “ go see O C”. He and his staff get the job done! Friendly, frank, courteous and efficient on every level. When you’re pros it shows!
Posted on Google by Virginia Ward
OC Welch Ford is excellent to work with for our law enforcement and emergency services vehicles. They were helpful courteous and assisted the County when it was difficult or Ford canceled or told other dealers supplies would be delayed. In some cases were the only dealer to respond to RFPs.
Posted on Google by Donald Duncan
Wanted to shout out to O.C. Welch and the outstanding service I received concerning a safety recall on my 2017 C-Max Ford vehicle. I was offered mobile service for this repair without having to make a trip to the dealership. Two trained Mechanics, Cameron and Ray came to my apartment and performed the needed recall repair in my parking lot. What a fabulous service.
Posted on Google by Sandy Sargo
I had a great experience buying my first truck with OC Welch Ford. The customer service was great, and everyone was very efficient and incredibly transparent throughout the entire buying process. I am very happy with my new F-150 and would highly recommend this dealership to anyone in the market for a new vehicle. There are very few companies where the president is personally willing to help out. A special thanks to Mr. Welch himself for all the help!
Posted on Google by Marc Elton
I have had several bad experiences with OC Welch service but ever since Rebekah Hurwitz has been the service manager, I have had nothing but positive experiences. Rebekah is very knowledgeable, patient, professional, and goes above and beyond to make sure her customers are taken care of. She returns calls promptly and communicates needs and options professionally and knowledgeably. She also went out of her way to set me up with Chris Black to obtain a warranty package for my car. She has changed my opinion of OC Welch service from negative to positive because of her commitment to customer satisfaction.
Posted on DealerRater by hofmann_de
I have been completely satisfied with the Welch dealership, especially having three. Lincoln Navigators in these 10 years or longer. The staff is efficient and friendly aand willing to help you with any needs. Thank you all for a pleasant adventure.
Posted on DealerRater by iampamiam49
Eager to please customer service. Lots of cars to choose from. Personal touch. Highly recommend.
Posted on DealerRater by mark.j.pittman
Very good experience, I was kept updated on what was going on with my vehicle. Very proficient and family atmosphere.
Posted on DealerRater by kim.kdavisconsultants
United Way of the Lowcountry As a local nonprofit, United Way of the Lowcountry is incredibly grateful for a recent generous donation from O.C. Welch Ford! Their support directly impacts our Early Grade Reading initiatives, which provide crucial resources and tutoring to young readers in Beaufort and Jasper Counties. O.C. Welch Ford's commitment to education and fostering a love of reading aligns perfectly with our mission to empower our community.  This donation will make a significant difference in the lives of countless children. Thank you, O.C. Welch Ford, for being a true community champion! P.S. We highly recommend O.C. Welch Ford to anyone looking for a car dealership that values giving back!
Posted on Google by Erin Moody
Great overall experience! Will definitely be buying my future vehicles with them
Posted on Google by Ryan Larson
I received a recall notice on my truck. Ron and Cameron came out to my house and did the update in my driveway. They arrived within 5 minutes of the scheduled appointment and we're very pleasant to work with.
Posted on Google by Tina Boney
The service that I receive coming to OC Welch was amazing. I just had to write a review and normally I don’t do that at all. Nolan was one of the best salesman I have ever experienced. However, I was unable to purchase a car due to some personal issues, but will be back expeditiously!Nolan was the most personable salesman I’ve ever met. He listened to me, my expectations and my financial goals. He really catered to my needs regarding to looking for a car. I am working diligently on my end to fix some of my financial woes to come so I can purchase on my own without a co-signer from Nolan… To be honest, he really knows his stuff and he’s the best in my opinion!! Y’all please go see him at OC Welch you won’t regret it!!!! See you soon Nolan! You’re the best!
Posted on Google by Shanna Wilks
Worked with Blake, Chris and Quilla and they did a great job. I drove in from out of state and they made the process as easy and fast as it could have been. Thanks so much Buh-lak-ay and team!
Posted on Google by Eric Hodgden
Chip and Sam were so helpful in helping us pick out a truck! Would highly recommend buying your car from them!
Posted on Google by Bushwacker24
Love these guys.
Posted on Google by Kelly Sibillia
My experience with O.C. Welch Ford was exceptional from the minute I walked in the door. I was greeted by OC WELCH himself and almost from the start, I was treated as if I was family. I can’t say enough about the customer service I received and the professionalism that was exemplified during my visit! I love my new 2023 Lincoln Corsair!!! It drives like a dream! I would definitely recommend going to see OC Welch if you’re looking to buy a car or a truck! You Will be so glad you did!! ❤️ Andrea Wilson Savannah, GA
Posted on Google by Andrea Wilson
OC Welch is the best place to get fast and courteous service. My company and myself have always been treated with respect and honesty. OC Ford Lincoln is the best!
Posted on Google by Robin Smith
So I absolutely have to come on here and brag about the whole team for making this one of the smoothest purchases on my new bronco. However Ian’s the one that made it all happen, I couldn’t have had a better experience, super sweet and knows the ins and outs on this, he’s my go to guy at ford and Im making sure from my behalf friends and family, I absolutely recommend having him show you around and talk about everything you’re looking for on your purchases :) you’re in good hands there
Posted on Google by Kat Mahecha
The service manager Chris Watson was just outstanding in service
Posted on Google by joe owens
I have nothing but great things to say about this dealership! I worked with Devon and Jason over the phone from NC to find a truck. They were so thorough and effective that when we got there we literally only had to finalize the trade and go to financing. Chris in finance was so easy to work with not pushy or aggressive finance officer. The staff over all was very pleasant and always trying to make sure we were comfortable. We drove 5 hours to buy a truck from Devon and it was absolutely worth !
Posted on Google by Amelia Young
Excellent service, very friendly, polite and answered all our questions. Dani good job!!!
Posted on Google by orlendys hernandez
Daniel is a great guy and it was a pleasure dealing with him and OC Welch Ford.
Posted on Google by Mike Sweeney
I recently purchased a Ford Ranger but wanted running boards and a tano cover. They weren't in stock but the dealership obtained them and worked with me on scheduling the service so I didn't have to miss work. I was in and out in less time than estimated and had a lovely lunch at their cafe while I waited. Thank you Ian Compton, Chris Roe, Joe and OC for making this a wonderful experience. I LOVE MY RANGER!!!! GO FORD!
Posted on Google by Donna McDade
mr Sam Deen was a great help with a no hassle buying experience. he listened to what I wanted and pointed me to my truck. I would highly recommend Mr Sam at oc Welch
Posted on Google by Ashley Morgan
Just purchased our second new Ford vehicle from OC Welch. Sam Elliott was our salesman again and can say nothing but good about the entire transaction. First class sales and service is why we continue to do business with Sam and OC. They had the exact vehicle on the lot that we wanted and within a few minutes of negotiations, we became the proud new owners of a "24" Ford Bronco Sport. Thanks again OC Welch and first class salesman, Sam Elliott.
Posted on Google by Kip Kern
Professional, honest, welcoming and completely customer oriented. Great experience going there
Posted on Google by Minna Betancourt
Great experience, the process was fast and simple, made vehicle purchasing very easy. Great thanks to Jocquilla Rountree for helping us out, she made the experience very easy overall.
Posted on Google by Emma B
I’ve bought many cars, but purchasing a used F-150 from OC Welch today was both quick and painless. The process was made so simple by two delightful sales professionals — Blake Henderson and Sam Deen. If you have the opportunity to work with them you will leave happy. Great experience!
Posted on Google by Patti Morrisson
Joe and Chris where awesome! Called them and worked a fair deal over the phone then drove 100 miles to close the deal. Fast, friendly and knowledgeable. If you need a ford these are your guys.
Posted on Google by Richard williams
Many thanks to Chip Welsh and Chris Redker.They were very helpful, provided great support, friendly, persistent and communicated with us constantly. They persevered and eventually resolved our problem with great satisfaction. They gave us first class customer service above and beyond our expectations. Thank you again Chip and Chris. OC Welsh and company, you are the Best! Go FORD!!!
Posted on Google by JL Freda
I took my 2015 Explorer in for a full service checkup. I had asked for a couple services that, before they automatically performed them, they reached out to me to give me the cost, so I could decide whether I wanted them to proceed. That is an example of putting the customer first!!!!
Posted on DealerRater by maryannetf
I feel O. C. Welch Ford Dealership's service department is probably the most efficient as well as certainly the most courteous dealership service facility I have used in past 40+ years!
Posted on DealerRater by joeupchurch1
My first time visit after moving to South Carolina and needed to find a service department. Will definitely be back.
Posted on DealerRater by nickgvitale
Met and exceeded my expectation of a dealership. No hidden fees! Salesman was awesome and very friendly. Vehicle was prepped well and just as described. Definitely will recommend this dealership to everyone i know.
Posted on Google by scott johnson
Great services and easy process
Posted on Google by drey m
Great transaction - ease of paperwork, awesome transaction and truck of my dreams all in one place
Posted on Google by Cheryl Dasher
The Lincoln dealership went above and beyond helping us find just the right car. Thanks, Craig and Tom for all your efforts on our behalf. Love our new Nautilus hybrid!!
Posted on Google by Judi Moseley
Devon Fry took good care of us and listened to what we wanted and needed in a used vehicle!
Posted on Google by jerry taylor
Great service at OC Welch Ford QuickLane this week. I popped in and asked them if they could fit my 2021 Alfa Romero Giulia Ti Sport Nero Edizione in. Not in a huge hurry. But they were able to get the special oil, filter, and even cabin air filter I needed for my 40K miles service. Very personable, nice waiting area, bottled water, and great value. The whole experience beat the pants off the Alfa Romero dealers in Nashville and Atlanta. I'll be coming back for sure. Maybe even to buy a Ford or a Lincoln. Chatted with several of the sales folks. Great peolpe too. Highly recommend.
Posted on Google by Cory R. Cox
Paul and the OC Welch team did a great job working with us to meet our needs. We were pleased with level of service, professionalism and warm, welcoming environment. My wife and I definitely recommend Paul Mitchell and O C Welch Bluffton for anyone needing a new or used quality vehicle. Also, very Pet Friendly! We loved it.
Posted on Google by Matthew Barbour
Sam Deen was an awesome salesman! Great friendly staff and they worked us a great deal! The finance manager was awesome and even took the time to make sure our daughter felt special while we signed contracts! Will be back for sure to do more business with them!
Posted on Google by Richard Michael
The service that I received at O.C. Welch Ford was immediate, timely and professional. Not only was the work performed on site excellent, but the lengths that the dealership's personnel went to was exceptional. At all times, the service personnel went out of their way to provide not only the finest customer service but made me feel appreciated and as a cared for customer. I am most grateful. I strongly recommend O.C. Welch Ford for quality care and service. Sincerely, Fr. Frank Ziemkiewicz
Posted on Google by Fr. Frank Ziemkiewicz
Courteous, respectful and work completed on time.
Posted on Google by Elizabeth Williams
My wife and I bought a used Jeep from Trish and could not be happier. The whole process was smooth and easy from start to finish.
Posted on Google by Chris Wiszowaty
Excellent experience with the service department at O.C. Welch Ford Lincoln. The staff was professional, friendly, and kept me updated throughout the entire process. I would highly recommend them to anyone needing service work or looking to purchase a new Ford or Lincoln!
Posted on Google by Adam Andriacchi
OC Welch is such a great car shopping experience- especially if you’re lucky enough to have Tom Landry. Not being a very experienced buyer- I knew I could trust Tom and lean on his knowledge. I’ve had my Corsair for several weeks now and so happy with my purchase!
Posted on Google by Nancy Nein
I purchased a Nautilus from this dealership without ever stepping a foot inside the dealership. That is how easy they made the process. The salesman (Paul Mitchell) worked closely with me. He answered all of my calls and texts immediately. He kept me aware of each step in the process. I am very pleased.
Posted on Google by Leonard Jarvis
PAUL WAS AWESOME ! He went too great effort and put. me into the vehicle and the car of my choice.
Posted on Google by charles brown
Thank you to Paul Mitchell and the OC Welch team for making my Lincoln Aviator purchase experience wonderful. Paul was patient, informative, and so helpful during my purchase. Highly recommend!
Posted on Google by Brooke Pevey
John Evans had gone above and beyond to take care of any issue I have with my Lincoln .He is very professional but caring .you usually don’t find that in the auto industry.Thank you John
Posted on Google by Joanne
Just bought some new tires !! Buy 3 get one free WOW !!
Posted on Google by Craig Redker
The service was great Paul was great no pressure in selling the me the Lincoln aviator people are friendly and nice did not try to oversell me something I didn’t want
Posted on Google by Michael Pascuzzi
We had a great experience dealing with Paul Mitchell at O.C. Welch Lincoln. Paul and team were extremely helpful and flexible coming up with a great trade-in and purchase deal for our new Ford Ranger Lariat! We cannot recommend them enough!
Posted on Google by Bill Saunders
EXCELLENT EXPERIENCE at O.C. Welch Ford Lincoln in Hardeeville! Thank you Paul Mitchell and team--y'all went way above and beyond to make us a great trade on our new Ford Ranger Lariat! We'll definitely be back when we need our next vehicle! :)
Posted on Google by Mary Saunders
I purchased a Ford F-150 with Samuel Elliott from OC Welch Ford-Lincoln. Sam made it a great experience - he was very knowledgeable about all the various trim packages, warranty details and additional add-on warranties that were available to consider. l was offered a great deal on the King Ranch I purchased. I highly recommend both Sam E and OC Welch - they had great inventory and made all aspects of the purchase seamless and non-pressured. I will highly consider Sam and OC Welch for any future purchases!! Dan O - Hardeeville, SC. "The Dude Abides!!" :)
Posted on Google by Daniel OConnor
I bought my Truck at OC Welch and have my Lincoln serviced there too. When it is time to buy my next Lincoln, I will buy it there from Paul Mitchell. Paul Mitchell is the most knowledgeable Lincoln rep I’ve ever met and when it is time to replace my Lincoln, he is the only one I’ll buy from in SC.
Posted on Google by Eric Knox
We had a great experience with Paul Mitchell in our purchase of our Navigator. He was extremely knowledgeable throughout the process. Highly recommend Paul and O.C. Welch Lincoln.
Posted on Google by Ron
Trish was great! Hope the truck is as good as the sales staff.
Posted on Google by William Younis
If you need a Ford or Lincoln call Sam Elliott. He is simply incredible!
Posted on Google by Kenneth Caldwell
I have had the best expirience with Trish and Seth! Super friendly and Patient! They pulled multiple vehicles for me as picky as I was and they helped me get the best trim bronco ever! No regrets loved my expirience here and I came back after visiting a few days prior!
Posted on Google by Angelo Knox
John Evans was a great help in finding my new car!
Posted on Google by Brooklyn Evans
My salesman was John M Evans. He was quick and very informative. Thanks to him for a good experience.
Posted on Google by PEGGY KESSLER
I met OC through my friend! What a character. I thought he was awesome. He personally helped me with my car purchase. I came to window shop and left with the perfect car. The staff was amazing and the process was seamless. Highly recommend OC Welch!!!
Posted on Google by Mary Holliday
Great customer service and very knowledgeable staff!!!
Posted on Google by Antoinette Deneen
I called OC Welch on 4/27/26 and by 4/30/26 they had my wife's Corsair delivered to my residence. We were able to complete everything by phone. John Evans, Kim Wells, and the drivers went out of their way to make the experience smooth and satisfying. No pressure, just welcome input and assistance. Car buying made easy.
Posted on Google by David Gasque
Awesome Experience!! I just bought my new Lincoln Nautilus and this vehicle is fantastic!! Very helpful and friendly staff. If you are in the market for a new Ford or Lincoln you need to go see OC!!
Posted on Google by Crystal Higgins
I had a great buying experience with Craig Redker! When I got there all I had to do was sign and drive away. I love my car.
Posted on Google by Amanda R
Great selection of cars and Craig was extremely helpful and knowledgeable. Definitely will shop here again
Posted on Google by Melissa Bennett
I have always said I wouldn't get a Ford, however, Craig changed my viewpoint. I now have a Ford Edge and I am in love. Thank you so much for your help and extreme kindness!
Posted on Google by Brenda Sutton
Craig was wonderful. My wife and I went looking for a bronco, found the perfect one thanks to Craig.
Posted on Google by Robert Kozlowski
If you need a car or truck this is the place, and the man to talk to is Craig Redker. I have bought most of my vehicles from Craig, he is by far the best, straight forward, and will get you in what you are looking for. So if your in the market for a vehicle give Craig a call
Posted on Google by Tim R
My wife and I bought her last vehicle from Craig Redker at this dealership. And I must say he is top notch. Craig found us exactly what she wanted and I truly believe he got us the best deal possible. Go see Craig Redker at O.C Welch he will get you in the car or truck you want.
Posted on Google by Timothy
I went to check out some trucks recently and my experience was more then great, I was helped by Jacob who provided first class service and full transparency. Definitely would recommend him if you're looking for a new truck
Posted on Google by hayden colin “Glizzzo”
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
Posted on Google by Rick Guillot
Sales associate Sam Elliott was helpful, knowledgeable and a pleasure to work with making my car buying experience easier. I love my new Bronco! Thank you OC Welch Ford.
Posted on Google by Martha Wick
Jacob my salesman was so terrific. He helped me in so many ways. I will always deal with Ford and OC Welch. They are fantastic.
Posted on Google by Marie Battaglia
Jacob really went above and beyond to accommodate us throughout the entire process. Really happy with our King Ranch! Def coming back when we're in the market for another truck!
Posted on Google by DynamoVic23
Jacob was a great help when I bought my F150, I would highly recommend asking for him when you visit. He went above and beyond and got us a great deal.
Posted on Google by Kayla Hoeflinger
Had car troubles driving across the states and ended up at O.C. Welch. Service agent Robert Steckley helped get us back on the road with great professionalism and outstanding communication. O.C. Welch lessened the stress of breaking down while traveling. Thanks Rob and O C.Welch Ford!
Posted on Google by Mike K
We’ve had a great experience with O.C. Welch Ford. Our family has been using them for many years, and they’ve always been awesome to work with—very communicative and easy to deal with from start to finish. Even though we’re not local to the dealership, they went above and beyond by delivering the car to us and handling all of the paperwork remotely. They made the entire process simple and stress-free. Highly recommend them if you’re looking for a dealership that truly takes care of their customers.
Posted on Google by Kelly Turner
They worked very well with me. Gave me a fair price on my truck. Even delivered it to my house. Devon was very easy to work with and went out of his way to help.
Posted on Google by Ronnie Isbell
The service Center at O. C. Welch delivered exceptional service. Tracy Green was very professional and made sure things ran in a smooth and timely manner. Will definitely visit this service center in the future.
Posted on Google by Michelle Weil
Loved working with Jacob. He was low‑pressure, easy to talk to, and knowledgeable about the current financing options, which really helped me feel confident in choosing O.C. Welch Ford over other dealerships with the same vehicle. When I hesitated about making the drive to pick up the car, he even offered to have it delivered to me for free. He didn't make me feel less important because I was buying a used vehicle versus a brand new one, which would probably be a bigger commission for him. The showroom is amazing and they truly aren't lacking for inventory - the entire property is bumper to bumper. Great service.
Posted on Google by Catherine Lambeth
This is the best thing place to get service. Regular updates so you know what’s being done. Friendly service staff and exceptional mechanics. No run around. They get it done and done right.
Posted on Google by Gabriel Green
Very professional and that’s a good job with coordination if there’s anything wrong
Posted on Google by Caroline Hamilton
They worked very well with me. Gave me a fair price on my truck. Even delivered it to my house. Kevin was very easy to work with and went out of his way to help.
Posted on Google by Ronnie Isbell
Service is much improved from several years ago. I had a somewhat complicated electronic/software problem that took some time to identify and fix. The dealer gave me a loaner car while that was happening and the service manager, Judith, was able to quickly reset some obscure settings that got changed when the battery was disconnected
Posted on Google by Rick Kilcollin
Sam was wonderful, I’m a recent widow and never bought a car by myself, he relieved any stress or confusion I had. I will be recommending him to friends, I love my car and the deal I got too
Posted on Google by Mike O'Shaughnessy
Sam Elliot was excellent in both our new truck lease and subsequent purchase of the truck when the lease was completed. We highly recommend him and OC Welch.
Posted on Google by X YZ
Every time my husband or I have to bring one of our two Ford vehicles to OC Welch for service it has been an excellent experience. Ross and Jodi always treat us with such kindness and in all of my 68 years (42 in customer service) I can tell you that it’s rare to be treated so well. Also it’s always such a pleasure to stop by OC’s and Chris Black’s office to just stick our head in and say hello. Such a great group of people! Keep up the good work!
Posted on Google by Sherry Siegel
Very good sales rep worked till he got me where I need
Posted on Google by Joseph Jaworski
My service advisor, Chris was amazing! I was visiting Hilton Head Island from Michigan and I had a potentially serious warranty issue on my F-150 truck. I called Chris minutes before closing on a Tuesday night and he had me come in the following morning and had my truck serviced and returned to me within a couple of hours. I will always remember his thoughtfulness and kindness. My family vacation could have been a disaster but Chris was fantastic. He's a fine employee and a credit to the OC Welch organization. Thank you!!!
Posted on Google by Craig Idema
Bought a Mustang Mach e GT Performance from this dealer. Let me begin by saying it was my 1st out of state dealer purchase. (Florida) It was nothing but an absolute pleasure working with Trish Mittelbronn & “Chip”! 1st time in my life working with a sales person who was absolutely relaxed, non pushy and not trying to push to upsale you 100 products! She was very helpful and quick to respond every step of the way. Everything I asked for she delivered on. It is the 1st time also to buy a car from a dealer and literally walk out with all paperwork done in 30mins. Would have been less if the finance dept didn’t have someone ahead of me. And even then, we were riding out in 30mins. Thank you for a wonderful buying experience and professional behavior all across the board. Just as a side note, this is a HUGE dealership, but they behaved like a mom & pop dealer. “Mr Welch”, you have a top notch team running your empire! Respectfully, J.K.R
Posted on Google by Jorge Riquelmy
Love our 2025 Lincoln Aviator! Tom Landry our Salesman & Judith Baird head of service did a great job making everything perfect for us!
Posted on Google by Tom Leonard
Charles was very easy to work with! Satisfied with the service from start to finish. Highly recommend to go see O.C. !! Got 2 cars! Great dealer!
Posted on Google by Nick Carpenter
Charles was a pleasure to work with. The whole crew at OC Welch Ford worked as a team to get us in our dream vehicle and made it as seamless as possible.
Posted on Google by Matthew Klenk
I had an outstanding experience with OC and his team. From the moment I walked in, I was treated with professionalism, honesty, and genuine care. The staff went above and beyond to make sure all my questions were answered and that I felt completely comfortable throughout the entire process. Their customer service is truly top-notch—friendly, knowledgeable, and never pushy. It’s clear they value their customers and take pride in building lasting relationships. The entire experience was smooth, efficient, and actually enjoyable. If you’re looking for a dealership that truly puts customers first, I highly recommend OC Welch Ford.
Posted on Google by Platinum Properties
WOW! What a great and easy to deal with experience that I had this week with O C Welch & Sam Elliot in sales. I had a truck that I had shipped through Carmax, but it was taking a very long time so I went out to see other options. Sam was able to show me a few good choices that were also Ford Gold Certified and made a great deal for me. Sam is very professional & as I said easy to work with on your vehicle purchase.
Posted on Google by John Bramley
OC Welch, and Ocie himself are the best! I have purchased numerous cars and trucks from them over the years. I am always treated with such amazing service, honesty, and genuine care. This is the reason I come all the way from Florida to buy my vehicles. Will always see OC first, anytime I am looking for something new. Thank you so much!
Posted on Google by Cristofer Trebbi
The Knights of Columbus Bluffton chapter has been the benefit of golf balls furnished by OC for the past five years for our charity golf outing He has been very generous and has been a pleasure to deal with Phil Pescarino Chairman
Posted on Google by Phil Pescarino
Our brake pad came off while we were traveling and the service center took care of us immediately and fixed it!
Posted on Google by Samantha Colandrea
Charles was very easy to work with! Satisfied with the service from start to finish. Highly recommend to go see O.C. !!
Posted on Google by Nick Carpenter
What a great experience. Charles was awesome. He was responsive, friendly, and took care of everything. Finance got me a great rate through Ford and beat my bank. I couldnt have had a better experience
Posted on Google by Robert
Excellent experience dealing with O.C. Welch Ford. Sales Manager Rick Kling and Sales Consultant Sam Elliott provided a pleasant, professional environment in which to trade for a new vehicle.
Posted on Google by Don Ramsey
Great service! Made the deal and they delivered my car! Easiest way to buy a car! Love my new Escape! Thanks John
Posted on Google by Laura Brownley
"If you are looking for a new vehicle, I highly recommend visiting OC Welch in Okatie, SC and asking for Rudy! I just bought a new Maverick and couldn't be happier with the experience. Rudy was honest, incredibly knowledgeable, and patient, walking me through all the new technology until I felt comfortable. The efficiency was impressive; I was in and out in just 2.5 hours, with the loan finalized and the truck beautifully detailed. Service with a smile is definitely the standard here!"
Posted on Google by Anne Marie
Sam Deen was a pleasure to work with. Highly recommend.
Posted on Google by Thad Rivers
Sam Elliott was extremely helpful in our truck purchase. He was knowledgeable, friendly and answered all our questions, providing the various options we asked for as we were debating buying out our lease or purchasing a new truck. I’d recommend him for sure!
Posted on Google by Jenna Kooi
Recently purchased a f150 the process was stress free sales person was nice they did everything they said they were going to do. Sam was my sakes person.
Posted on Google by david Sands
Sam Elliott was especially helpful in our purchase of a new truck!
Posted on Google by Betsy Carroll
Had a great experience working with Sam Elliott. Very knowledgeable, and helpful not only with the sale but the mechanics of the automobile and the connectivity.
Posted on Google by Dwayne Nix
Samuel Elliott was our sales associate, and he did a great job at explaining all the details in a short amount of time. We had a great experience there at OC Welsh Ford.
Posted on Google by talby gampo
Very welcoming and helpful staff, Tanya did a great job and was very attentive and courteous. Great atmosphere.
Posted on Google by Jim Weissberg
Could not have gone smoother. Totally satisfied.
Posted on Google by Rick Hobson
The folks at OC Welch Ford run a first class operation. I ordered a Maverick Hybrid, and quickly agreed on features and price without any pressure you may have experienced at other dealers. From finance to Tony, my salesman, everyone was friendly and kept all promises. Even after several months of waiting for build and delivery there were no surprises when it arrived, just cleaning it up, inspecting and prepping, get the previously agreed upon paperwork done and drive her home! Great experience.
Posted on Google by Daniel Walker
I had a great experience working with Jacob, Chris, and Chip. They stayed late to make sure everything was taken care of and never made me feel rushed during the process. They were extremely patient, answered all my questions, and really took the time to make sure I understood everything. On top of that, they worked hard to get me a great deal, which I really appreciated. The whole experience felt honest, smooth, and customer-focused. I’m very thankful for their help and would definitely recommend working with Jacob, Chris, and Chip if you’re looking for a team that truly takes care of you
Posted on Google by Montana Sticher
The quick lane in Hilton Head SC honors your appointment time, they get you in and out in a timely manner, in addition I’ve never had my vehicle damaged unlike JC Lewis in Hinesville. Great service at the Hilton Head SC location. I take all my vehicles to this location now, as I was using JC Lewis in Hinesville for my Ford Ranger. NOT ANYMORE!
Posted on Google by Mick Simmons
I was looking for a specific vehicle that is normally only found in larger cities, meaning I would need to travel to see it. I came across an online listing from O. C. Welch among many, from all over the country. When I started looking at this dealer I found that they had a numerous selection of the vehicle I was looking for. I submitted an online request for more information and received a prompt reply followed by a phone call. I spoke with Paul, told him about my limited free time to travel roughly 8 hours round trip to see a vehicle, but he had a solution! It took me a couple of days to warm up to the idea as I have never made a purchase this large sight unseen, but I'm glad I did. Paul went out of his way to answer all of my concerns, and on Friday I purchased the car, and on Tuesday it was delivered to my driveway, with a full tank of fuel, exactly as described. In case you're wondering, my final price was several thousand dollars below KBB. If your looking for a good deal with an honest dealer you should give O. C.Welch a serious look.
Posted on Google by Mike Wellons
The team over there in that Quick lane department they do not mess around they get you in and out as Quick as they can make sure you see Ms. Tracy she is a huge help she answered all my questions and then some! Amazing service!
Posted on Google by Khalid Mayes
Sam was a great help
Posted on Google by Charles P
Thank you for the wonderful service. We couldn’t have asked for a better experience purchasing our new truck. Mr. OC made the entire process smooth and enjoyable.
Posted on Google by patricia crosby
Great place, great people and Sam was very personable and patient with us! Love my truck!
Posted on Google by Joshua Hastings
I cannot say enough good things about this dealership. I personally dealt with Justin, the finance manager and Devon, the salesman. They made the entire process so smooth and were so friendly and welcoming. As I was signing the papers, they let my son draw on the screen that I was signing on. And even printed his little artwork for me. Devon even walked my son and I around Because my son wanted to see some fast cars and trucks. He actually took the time to show my son and I these cars and trucks after I had purchased my vehicle. I have never been to a dealership where they treated me like family instead of just another sale. I drove from Jacksonville and I will continue to drive from Jacksonville to show the support they deserve. They made the process so easy. If I could give them 10 stars, I would. Because they definitely deserve it. This dealership is top-notch. Justin and Devon are absolutely wonderful and very professional.
Posted on Google by Sarah VanHeusen
I found the service at this Ford location, exceptional! I purchased a used Ford truck and they were very fair with my trade-in and did not hassle me and the process was very efficient I want to give a shout out to my man, Sam, who helped me along the way. Something that really stood out to me was how accommodating they are when the buyer has two little kids under the age of five with them lol they were very patient with my boys and did not try to haggle me Thank you, Sam and Joe and the team over in the used car division!
Posted on Google by Joshua Hastings
Thank you Sam Elliott. You and the O.C. Welch team was able to workout a deal get me into a new truck. Thank you.
Posted on Google by Ryan Newman
I somehow waited until the last minute to schedule my oil change and got extremely notice at the warning signal that my oil life was decreasing daily. I called the dealership on the day I wanted service and there were no appointments. However, the team was able to squeeze me in. Gab Elias was awesome. He was patient, knowledgeable and even helped me figure out my Lincoln Access Rewards Points for one of my recommended services. If you are looking for a friendly and knowledgeable staff that treats you with respect... look no further. The team at O.C. Welch will listen to you FIRST and then help you find the right car that suits your needs. They are family owned and that is important because I feel like they CARE. Great selection of vehicles to choose from. Give them a chance to earn your business.
Posted on Google by Jamie Kirk
Jodi and Ross in service got my Mustang back on the road. Prompt friendly service! Thank you! Ray Housey stopped by to fix my assistants car. He told me how to get my problem with my Mustang fixed. I love that car. Thanks Ray!!!
Posted on Google by Jerry Cave
had work done on my vehicle Auston Lackey was an excellent tech and made me feel heard and valued he took care of me and did an amazing job I would highly recommend asking for him to work on your vehicle
Posted on Google by Mia Good
OC Welch Ford is the best place to buy a Vehicle from! My family and I have been buying our vehicles , cars and Trucks from OC for years. It’s not just another business they are like family. In the times we live in , that is very rare. I am so grateful for people who still care about doing good business.
Posted on Google by Dawn Holloway
73 years old and have had many new cars. This last Experience was the Best I’ve ever had. If you’re down at Hilton Head stop off at O.C Welch Ford dealership. If they don’t have it you don’t need it. Was completely taking back by the inventory, Professionalism of the sales reps. They did not rush, push me at anytime doing the moment I drove into the GAINT LOT. You really need to see it for yourself.
Posted on Google by Kevin Toomey
The Quick Lane at Ford in Hardeevill and thourogh and efficent I recommend Traci and her team.
Posted on Google by Jessica Cruz
Just a friendly and efficient operation.
Posted on Google by Thomas Dubyna
Our sales representative did all the work. My son got the car he wanted.
Posted on Google by Karen Bond
I had a great experience working with Sam Elliot. He really took the time to listen to what I was looking for and made sure I found the right vehicle for my needs. He made the entire process comfortable and easy. If you’re looking for someone who truly listens and cares about helping you find the right car, I highly recommend asking for Sam. It was a great experience all around!
Posted on Google by Jennifer Lynn
Paul Mitchell and John made the experience of buying a car all online a very seamless experience for me and my husband. Some of the best most professional sales team. Thank you for all the help.
Posted on Google by Dale Brown
I had an extremely positive experience with the service department at OC Welch Ford. Chris and Judith were absolutely outstanding from start to finish. Chris went above and beyond to make sure everything that needed to be fixed on my vehicle was taken care of, and he worked hard to help me utilize my warranties. It really made a difference knowing he was advocating for me. Judith, the service manager, was equally amazing. She ensured everything was handled in a timely manner and even helped coordinate my rental so I could get back and forth to work without any added stress. Great customer service like this is hard to find—highly recommend!
Posted on Google by johanna Zoran
Great experience. Sam Elliott was a great salesman. No hassle with negotiations. Compromises on both sides. Love the new Raptor!
Posted on Google by Craig Walther
I purchased a 2025 Ford Maverick from OC Welch 2/13/26. I spoke to the salesman, Rick Kling who was excellent. The whole process was very easy and I feel that I received an excellent deal. Mr Welch even stopped by to check with me that everything was ok. I was and a very happy .
Posted on Google by James Melnick
Absolutely love this dealership.They have treated me well since my first purchase in 2021. Every time I have been ready for a new vehicle , I have always relied on Sam. I highly recommend this dealership.
Posted on Google by Pauline Potts
At 68 years old of Welch and Paul Mitchell gave me the best car buying experience in my life and when I needed something done to the car they brought me...
Posted on Yelp by Bradford L.
My salesman, Jacob wilson, spent about an hour and a half explaining how all the electronics work. He also gave me his phone number to call him if I had any...
Posted on Yelp by Frank D.
Always quick service and great deals on their new and used cars and trucks. I highly recommend this dealership. Bought several new and used vehicles here...
Posted on Yelp by Craig R.
We met with Jay to look at the maverick. We were undecided on the xlt hybrid or lariat hybrid. Thank you Jay for being helpful in our decision process. We...
Posted on Yelp by Teresa T.
My name is Scott King everybody over OC Welch. I started to meet in 2012 when I bought my first ranger and then after that I just kept on buying every two...
Posted on Yelp by Scott K.
I reviewed this location about 1.5yrs ago, and HATED it. But there were 3 people there when I recently visited that changed my mind. Linda in Parts, wow she's...
Posted on Yelp by Daniel S.
When it comes to Value no other dealer provides more, my honest and well experienced opinion is that you will not find a better dealer experience in the low...
Posted on Yelp by Leon J.
We were driving from North Carolina to palm harbor FL for an unexpected death in the family. We were in our new motor home and unknowingly our exhaust pipe...
Posted on Yelp by Mary L.
Bought a used truck. Salesperson was very responsive and helpful. Honored pricing quoted without gimmicks. Got truck serviced to sell. Didn?t hesitate at me getting a mechanic to check it out prior to finalizing sale.
Posted on cars.com by James Christie
My experience with OC Welch was Awesome! Everyone was so helpful & kind during the purchase of my truck. I drive from GA to South Carolina to purchase my vehicles from OC Welch. Craig & his staff are amazing!
Posted on cars.com by Angie Files
Very pleasant person thought I was at another dealership. What an improvement. Very impressed keep you informed every step of the way
Posted on cars.com by Rick1216
I've never seen O.C. so jammed with vehicles. Service is overbooked not returned as promised. Fortunately you have a wonderful asset in Rebekah I know she is new, but she's the best I've seen in dealing with your dealership. She was polite, concerned and managed getting my vehicle back to me For a business trip. She a keeper. Thank you William P. Paulmeier
Posted on cars.com by wmptrckplmr
These are some of the kindest people we have ever worked with, they made us feel at home and gave us the best buying experience ever.
Posted on cars.com by Kledivata2004
Overall everyone was very helpful and treated me with respect. I will definitely recommend this dealership to my friends
Posted on cars.com by david.zengerii
Our second new car purchase from Sam Elliott at OC and couldn't be happier. We look forward in continuing business with OC in the future. Excellent sales, service and, customer satisfaction!
Posted on cars.com by Majork58
My wife's Lincoln MKC was in for a starting issue. Rebecca came on the scene and made the process easier with better communication.
Posted on cars.com by antgrant1962
Rick and Chris were fantastic! The pricing for both our new Expedition and our trade was excellent. The purchase process was the most efficient I’ve ever experienced! Thank you!
Posted on cars.com by Jmclaren
Excellent customer service. Bob kept me informed on the progress of my service and followed through to insured that it was completed in a timely manner. He was very professional and courteous. Thanks
Posted on cars.com by mfspisso
This dealership is always great! In service, sales and delivery! It is my first choice each and every vehicle purchase!
Posted on cars.com by Abctarbaby
Super friendly dealership they gave me the best rates around town and I’m only 19!
Posted on cars.com by benjaminfrizzell
Very satisfied with Mr. Hale, Mr Zarkowski and Mr OC Welch. Great service and customer relations.
Posted on cars.com by Landerson072400
Rebekkah was very considerate, courteous, and promp. A breath of fresh air and a fine representation of OC Welch Ford Lincoln!
Posted on cars.com by J Wilson
There were some issues with my service and lack of communication from tech team Rebecca stepped in and up to remedy everything and ensure my overall experience was positive. Because of her, OC Welch retained a customer. I appreciate every effort, every call she made to make things right. She is an asset to the company
Posted on cars.com by Hilton Head
The Quick lane team is great. My oil and filter change was done within a reasonable time. Special thanks to Victoria and Ralph.
Posted on cars.com by King
Robert Steckley is the most professional and hard working service assistant at OC WELCH FORD.
Posted on cars.com by Black Beauty
Great people to deal with, everyone was very nice and did great work completed job ibefore they said it would be done
Posted on cars.com by John
We had a great experience purchasing our Lincoln Aviator! Marifel was very welcoming and showed us several vehicles and was knowledgeable and able to give us details on all of our questions. Joe was great to work with as well when we were making our final decision. Everyone we met was friendly and helpful without pressure. We are very happy with our purchase!
Posted on cars.com by Bridget Lawler
My experience at OC Welch was out of the world! My mother bought a car about 2 years ago and couldn’t stop raving about her car and the service she receives. Upon starting my own car hunt, I quickly realized not all dealerships and sales people are made the same. OC Welch took what could be an exhausting experience, and turned it into an amazing one. I was all smiles through the whole car buying process, it was seamless and easy. Marifel, my sales woman, was patient and had great enthusiasm assisting me with my purchase. Joe, the manager, made sure I was taken care of during every step of the process. He does an amazing job overseeing every sale. Chris, the financier, answered all my questions and made me feel comfortable and secure in my purchase. I would highly recommend giving OC Welch a visit if you are in the market for a new or used vehicle.
Posted on cars.com by wundermckenzie
I selected the car I wanted on line, and it was ready for me when I came to pick it w. It was detailed and in otherwise perfect condition. I couldn’t be more pleased.. Our sales rep, Brian, was courteous and extremely knowledgeable.
Posted on cars.com by Bruce Bernhard
Marifel Morgan is a very good sales woman very knowledgeable and kind Will refer to many of my friends who need a vehicle from Oc Welch Lincoln in Hardeeville sc.
Posted on cars.com by morrismooresr
It was convenient for them to call and come out to my house to fix a recall on my vehicle.
Posted on cars.com by Jim
Rob was amazing! He was extremely conscientious about getting me in and out, and getting me in a loaner. More folks should take lesions from Rob, all about customer service! Thank you, Robert!
Posted on cars.com by tomato.taylor
All tho they have our car for a long period, my experience with Rebecca the service manager I believe was awesome!!! She knows her job!!! I am a retired ford motor company employee that I served 34.5 years with the company in quality control and few launches, we are from Michigan but now we spend 5-6 months in Hilton Head, and then go back to mi for the summer, again Rebecca is awesome, ,it’s nice knowing she takes care of the customer!!! My name is Dennis funke
Posted on cars.com by dandee22008
Very professional, nice and courteous. She had my truck ready and detailed . I thank you
Posted on cars.com by [email protected]
Easy to work with, good communications, and responsive to my concerns. Pricing was fair. Nice facility.
Posted on cars.com by Racegeek
Scott was great to work with! Helped us find what we wanted. Everyone was so friendly and professional
Posted on cars.com by Budgie2018
Our experience with OCWelch Ford Lincoln was a pleasant experience. If you’re in the market I recommend you check with them!
Posted on cars.com by sharonqx60
Friendliest people- eager to help- committed to making our experience enjoyable and worry free. Knowledgeable and efficient service.
Posted on cars.com by Critter
The pre-owned car folks are friendlier and more helpful than the new car salespeople.
Posted on cars.com by hutchdad
Brian was excellent. No pressure and knowledgeable, he was a pleasure to do business with.
Posted on cars.com by Mimihope3037
I had a wonderful experience here at O.C. Welch! Marifel was an awesome Sales consultant. She was great to work with, kind, and very helpful. This was the smoothest car-buying experience I have ever had! Tom, Joe, and Chris was also a lot of help and very kind as well. I would definitely recommend this car dealership to anyone looking for great customer service and a great car-buying experience because great customer service is hard to find but you will find it here at O.C. Welch!
Posted on cars.com by Nikkibacon
Collin & Chip were very helpful, courteous, and customer happiness driven to make our pre-owned Lexus purchase a very satisfying and easy experience. We were pleasantly surprised by OC Welch's easy going but professional sales and car buying process. We highly recommend that you check them out too for your automotive needs.
Posted on cars.com by Madelene Bueza
Sam is the best car salesman I’ve ever dealt with very professional yet very friendly.
Posted on cars.com by 2turkey
We’ve purchased many vehicles at different dealerships and OC Welch rates at the very top. The good people there don’t just strive for excellence, they epitomize it! It was the best, and no stress, vehicle purchase we’ve ever made. Joe Ferezy, sales manager, Brian Luna, sales consultant, and Chris Black, finance, exceeded our expectations with the purchase of our vehicle. They treated us as if we were their most important customers. They were very meticulous in every detail ensuring that we were happy with our purchase. Not only were we given a fantastic deal on, they went above and beyond taking great pride in delivering us a “just came off the showroom” vehicle. All around 5 stars for O C Welch, the dealership, the great people there, and especially Joe, Brian, and Chris!! We highly recommend them!!! Go see them for your next vehicle purchase, you’ll be happy you did!
Posted on cars.com by The Arnett’s
Cars are parked all over making it difficult to park. Employees are friendly and professional.
Posted on cars.com by thomascathyshelley
Brian Luna and Chris Black were kind and professional. All around amazing to deal with. We are over the moon excited about our purchase. Highly recommend this dealership for professional, stress free car purchase experience.
Posted on cars.com by Ashley Perry
Brian was very helpful and personable. Love the car and was happy with the experience overall
Posted on cars.com by czaney
O C Welch personnel were attentive, courteous, knowledgeable and professional. My experience at O C Welch exceeded my expectations.
Posted on cars.com by dpgeary
Joe Ferezy and Tom Landry made the experience of buying our new nautilus effortless. They are very knowledgeable and made the experience a pleasure.
Posted on cars.com by jct27
Jodi and the crew always do an awesome job! Great customer service and always putting a smile on everyone's face. GREAT JOB JODI!!!
Posted on cars.com by haywardjafar23
I felt the dealership was professional, kept their word, and would do business with them again.
Posted on cars.com by KC
Marifel Morgan provides excellent customer service! A great outstanding worker! Thank you Marifel for your service.
Posted on cars.com by Madilyn York
I was taught that the only things you can control is, your attitude and effort. Marifel is off the charts on both of these points! She made me feel like that she would work the hardest on getting me the best deal that she could!
Posted on cars.com by johnroberts6242
Maribel Morgan did excellent job. Thank you Cris and Craig !Thank you for your service.
Posted on cars.com by bethoneal
The manager and Mrs Morgan that sold us the car was very nice. Everything was excellent excellent excellent. I would buy another car from the dealership. Thank you very much Kirk Harrington
Posted on cars.com by sharonkkibler
Everything about our service experience was wonderful and flawless from the initiation call to delivery
Posted on cars.com by carolannwb1
Maribel and Craig did a great job answering questions, highlighting features of the vehicle and most importantly staying in contact and communicating with us every step of the process. It was a pleasure buying a car from OC Welch! Anyone we saw or spoke with were very friendly - we felt welcome there!!!
Posted on cars.com by KC
After a poor experience at another dealership, I am glad to have met Joe and Tyler. They were each very helpful and, most importantly, did what they said they would do. Honesty and integrity are attributes that I truly appreciate and those two gentlemen displayed those attributes well.
Posted on cars.com by Mark B.
Without the best Dealership I've done business with in my adult life...thats why I've purchased 3 Aviators from Craig Redker, Gm, of the Lincoln Store at OC Welch Ford Lincoln. They have a proven record of caring for my needs and they meet them every time I've done business there. They're professional and take time to show every option available with advice to help with decisions. I highly recommend anyone looking for a new/ used vehicle to (as said) GO SEE OC and if it's a Lincoln you want Craig Redker is your man. You'll be glad you did With highest regards, Alexander M Corley AKA Dj Poppa Crash Corley
Posted on cars.com by martycorley47
Great experience from ordering vehicle to delivery. Craig, Brian and Gerald were very helpful and kind thru the entire process.
Posted on cars.com by BKW597895
Lauren was amazing to work with! She made my car buying process so smooth. I looked at 3 separate vehicles, never once was bothered by me or all of my requests. She wasn’t pushy at all and really just cared that I found exactly what I wanted and was truly happy! I’d recommend her to anyone!
Posted on cars.com by Rachel B
Had my recall done quickly and correctly. I was very happy with the service I received today. I will definitely be back when I need service again!
Posted on cars.com by Had a Maverick one time…
Everybody was very helpful in the service department thank you very much for taking care of me
Posted on cars.com by Will_brunson
3 vehicles no issues great service from start to finish. Thanks OC, Tom, Bryan, Craig and Chris for the attention to detail. My go to place for Auto questions and purchases
Posted on cars.com by andrew.soto
Bryan provided excellent service! He picked us up at the airport and walked us through the paperwork and gave detailed instructions on the operational features of the Lincoln Aviator that I purchased. Everyone at O.C. Welch was very friendly and helpful during the entire purchase process.
Posted on cars.com by bryantravels
Great dealership, everyone was very helpful and nice. The salesman, Scott, was knowledgeable and made the transaction painless!! I would recommend to family and friends to go see O. C.!
Posted on cars.com by Amy
Class act. Very professional quick. I would highly recommend. Joe, Tom and Chris did a great job.
Posted on cars.com by ghorton87
Very professional, very courteous, excellent customer service. Very professional, very courteous, excellent customer service. Thank you!
Posted on cars.com by ellosullivan
Made it super easy to get everything done in a very short amount of time. Made sure we were happy and vehicle was clean and ready to go!
Posted on cars.com by Blakekristen6
Had a great experience when I bought my vehicle. Aric was very helpful through every step of the transaction. In fact, I didn’t even have to leave my house as all paperwork was sent to me making this the easiest and smoothest transaction ever!! Aric answered all of my questions and continues to be helpful even after the sale!
Posted on cars.com by Pghstlrgrl
Ms Nia White really got the ball rolling for me . I was directed to the right staff to get my vehicle the attention it needed. I pray all goes well with the fix. Ms White was very kind spoke will of the staff and really made me enjoy my visit and feel confident about the process.THANK YOU MS.NIA WHITE
Posted on cars.com by lilmsthiller
The largest inventory of cars I have seen. If you can’t find what you want, it does not exist! Friendly knowledgeable sales people
Posted on cars.com by Steven Fischer
The sales representative Jay was extremely helpful in navigating me through my various options. In the end. I was able to purchase the right vehicle for the right price
Posted on cars.com by Joe Jank
Joe and his team, Marifel and Chris, were very helpful and professional. They all worked to get us the right car and the right price.
Posted on cars.com by revmarty
Always a 5 star experience! It is a pleasure dealing with knowledgeable people with positive attitudes! I have been buying and having my vehicles serviced here for 21 years. I have enjoyed doing business at this dealership and sure you will have a great experiences here too!!
Posted on cars.com by James Woods
Brian was great! I live 4hrs away and would Make the drive to deal with him again.
Posted on cars.com by egreene7412
Very quick and nice service. Got a vehicle while ours is in the shop thanks.
Posted on cars.com by johnrobertpage94
I received excellent service. The staff was pleasant, greeted me, spent time and explained everything. They answered questions and gave me options and I never felt pressured. It was a very good experience.
Posted on cars.com by Gabriella Fischer
Excellent customer service from start to finish. They made the vehicle purchasing process very easy and enjoyable.
Posted on cars.com by Jstarr
Blake was awesome to deal with! Super easy and painless transaction. Would definitely recommend to anyone looking to buy a vehicle.
Posted on cars.com by F-150Fan
I had a great customer experience! Scott was great and helpful and the rest of the staff was very nice.
Posted on cars.com by anna s.
Aric at O.C. Welch was very responsive and worked with me to get to a fair number on my trade and sales price. Aric was professional, kind and knowledgeable. Thanks!
Posted on cars.com by BTS
Excellent service from both sales And service (quick lane) departments. The quick lane staff was efficient. They made a opening for my new car with fast repair.
Posted on cars.com by GENE
Rob was terrific.got back to me when asked.almost 2weeks for the tech to diagnose the problem.almost another two weeks for repair,had to return same day to solve engine lite issue
Posted on cars.com by robertfcanavan
First, the dealer location is close to me. Everyone in the dealer was friendly. My salesperson was very thorough and explained every feature of the cars i looked at. The finance person was also thorough in explaining the purchase options any was not too pushy. Overall experience was great.
Posted on cars.com by mbrown70388
When it comes to purchasing a car O. C. Welch Ford Lincoln dealership is exceptional by far. The easiest purchase I have ever made. Mr. Welch was very patient with me and understanding of what I needed. I got a better deal than I expected. The staff was very knowledgeable. I would highly recommend them.
Posted on cars.com by debbyogle
Every person that we came in contact with was very friendly, helpful and competent. Probably my best car buying experience ever!
Posted on cars.com by johnepotter
Another great experience! Blake worked his magic and got our vehicle into the service department as soon as possible. Kelly had a loaner car available and got us all set up! Blake kept us informed and responded to all messages right away. Our vehicle was fixed in a timely manner and works perfectly! Great job to Blake, Kelly, and Jodi for going the extra mile to get the job done!
Posted on cars.com by Marcy W
Super dealer who believes in taking great care of his customers and so does his team! Miguel was prepared and very professional - everything was ready to go when I picked up my vehicle. All in all a very pleasant experience.
Posted on cars.com by jen6425
Thank you so much to Blake and the rest of the OC Welch service department for getting my car fixed so quickly and professionally . Blake went above and beyond getting my car in as soon as possible. Everyone I dealt with from Blake to Kelly to Jodi at checkout was a complete pleasure! I'll definitely be back!
Posted on cars.com by mwelch1215
Exceptional customer service. The buying process was quick and easy. I highly recommend this dealership!
Posted on cars.com by LAP271
All the people I dealt with were helpful and courteous, especially Jay Marther, our sales person.
Posted on cars.com by Larry
The car was as described on the posting. Scott was great to work with - he made the process so easy.
Posted on cars.com by rachelcdemers
Scott was absolutely amazing! We did not feel pressured at all to purchase the vehicle and even offered an extended test drive. He helped us get the deal we wanted and was super knowledgeable about Ford/Ford products! I would not hesitate to buy from Scott again!
Posted on cars.com by shannonbell
This is my second Lincoln vehicle from OC Welch. Marifel, Craig, and Chris were fantastic to deal with. Marifel was also kind enough to deliver my new car to my house because I was so busy. Would not have to think twice on recommending anyone to go see Marifel at OC Welch to get a vehicle. You won’t be disappointed!!!
Posted on cars.com by PistolPete
Great experience, fast, efficient, knowledgeable service. Scott was very easy to work with. Answered all questions quickly. Had the car I was interested in ready for me to test drive.
Posted on cars.com by Tracysheehan16
I was very Impressed with Marifel and the staff at O.C. Welch. The buying process was very pleasant.
Posted on cars.com by robertjfortin
Marifel was very helpful. She was very interested in assisting us in any way. I was very impressed with her customer service.
Posted on cars.com by robertjfortin
Enjoyed the transaction at OC Welch. Spoke with Collin over the phone and he was able to answer all my question and the vehicle was accurately described when I showed up to test drive. Blake was also great to work with and made negotiating a streamline as it may be. Chris, in finance was equally helpful and had me in and out in no time. Would recommend OC Welch and their team.
Posted on cars.com by Reidjordan17
The dealership was very attentive and the buying process was very stress free. I highly recommend!
Posted on cars.com by robertjfortin
Sam and OC made my purchase an easy process. 3rd car we’ve bought from OC. TOP NOtch!!
Posted on cars.com by Bronco71
Fantastic dealership, fantastic people. Every employee is extremely helpful and kind. Kelly, who helped me with my loaner vehicle, was super friendly and energetic and she had me chuckling the entire time. I can’t ever say enough good stuff about OC Welch.
Posted on cars.com by stacy
Kept me updated the entire time. Answered all my questions and made my out of state buying experience the best I have had so far. Would do business again.
Posted on cars.com by Kuan
Sensational service. Trustworthy. I will never buy or service anywhere else. They always satisfy me. Great work Marifel!
Posted on cars.com by Tony Owens
I really appreciate the dealership and the time and effort they put in with their customers. They have so many wonderful options for anyone looking. They make you feel well taken care of and are supportive the entire car buying process!
Posted on cars.com by chloep
Marifelhas been so very helpful. Always ready to assist above and beyond. Pleasant and kind.
Posted on cars.com by dom
Joseph Bernard was amazing from start to finish! Absolutely helpful and went above and beyond! I was very nervous to purchase a new vehicle and he made me at ease! I found the entire experience to be a good one! Everyone that worked with us was made sure we were very happy! I highly recommend!!
Posted on cars.com by michellemagyarosi
Great sales person and a great dealership!! Bought two different MKZ’ s from her. She gave us a great deal!!
Posted on cars.com by ckjones
Gabriel the technician was very thorough and explained everything in detail. He was professional and handled everything with such ease. Gabriel is an asset to this organization.
Posted on DealerRater by JCUNITED5
Christopher Noland was my service advisor and he was very helpful. I only had to wait 30 minutes for them to let me know they needed to order a party and then I returned the next day for them to complete the repair.
Posted on DealerRater by KHIATT54
Mr. Gabriel was very helpful and professional. He made sure my car got in and was serviced in a timely manner. I really appreciate his professionalism and his attention to the service of his customers.
Posted on DealerRater by MIKEBIAS617
They always treat me in great ways. Paul was very courteous and helpful. Seth,my young salesman was very good.
Posted on DealerRater by dwelsh3
Seth was an excellent salesman . He wasn’t high pressure at all. I really appreciated that.
Posted on DealerRater by dwelsh3
My service manager was very helpful in orchestrating some warranty work on my vehicle. It was done in a timely manner. Thank you.
Posted on DealerRater by EUGENEP724
Ross was so efficient and allowed me to get the service I needed quickly to be sure i was able to travel safely for work the next day.
Posted on DealerRater by ANNETTE.GIRMAN
Ross Munro was top-drawer from the first phone call to schedule my appointment. He was prompt, professional and made the entire service process go smoothly. A pleasure to work with.
Posted on DealerRater by DEB4GIRL
My service experience was extremely impressive beginning with welcoming introduction by Robert Steckley and continuing with staff service excellence.
Posted on DealerRater by jimmy joe
Got it done quick, a first and big plus. Justin returned calls and was verybhelpful.
Posted on DealerRater by MIKEJUKOFSKY
Tom was great to work with as he is both professional and personal. As a returning customer - third vehicle in seven year - I do wish they would improve upon the final process of the deal - it takes far too long to complete the deal once arriving at the dealership. Paperwork should be completely done and ready to sign when we arrive! Craig is also great to work with and will work to get you the deal you want.
Posted on DealerRater by Hayescn26
Miss Tonya kept in touch with me through the entire process. When I called she provided me with prompt information relative to my vehicle. I received no less than 4 calls when the tech found additional maint required. This is the service I expect from the #1 Ford/ Lincoln dealer in the country and they didn't disappoint. R/Mark Bernhard
Posted on DealerRater by BERN460XVR
What a great experience! I'm an inexperienced car buyer, but both Tom and Craig made it a pleasant and seamless experience. They walked me through everything, and answered all my questions. I highly recommend OC Welch and the Lincoln buying process.
Posted on DealerRater by nnein999
Having just bought a car for my son in Ohio two months ago in a nightmarish hassle, it was a 180-degree experience dealing with OCWelch. I love the car, am confident I got a fair deal, and was blown away by how quick and efficient every step of the process was. They really treated me right. Special shoutout to Paul Mitchell in sales. He was knowledgeable, great to work with, easy to talk to, and lightning-fast with responses. Nothing people hate about a car-buying experience surfaced in my experience. Dealership was good and Paul Mitchell was even better. Look him up!
Posted on DealerRater by Timsnextemail
We purchased our Expedition from Charleston. It needed to be serviced a month later due to the engine light coming on. The service department was a nightmare to work with. After 10 days, it was repaired and ready to pick up. On the way home from picking up my "fixed" vehicle, the engine light came on again. I decided to take it to OC Welch. Ross Munro was our service guy and was AMAZING. He kept me informed about what was going on. He diagnosed and repaired my vehcile right away. I have not had a problem since. 10 stars I highly recommend.
Posted on DealerRater by jennylgreen
We are very satisfied with our online buying experience. Rudy Bruce exceeded all of our expectations during the whole process. Job well done!
Posted on DealerRater by Zeniah
O.C. Welch didn't have the model and color that I wanted, but found it at another dealer a few hours away. They went and picked the vehicle up, prepped it, and delivered to my home. Above and beyond service!
Posted on DealerRater by mahoneydp
Trisha and everyone at O. C. Welch were most helpful and extremely tolerant answering my many questions, about the truck, the purchasing process, etc. They put me at ease throughout what can sometimes be an ordeal. I’m very fond of my truck, appreciate the peace of mind from the certification by Ford, and am grateful to have come by it in such a pleasant atmosphere. Absolutely recommend this dealership and Trisha especially.
Posted on DealerRater by inlovelyblue
As I previously mentioned, Sam & the team were excellent at helping me purchase a new truck. Very courteous and respectful professionals. Thank you again to everyone who helped me @ O.C. Welch
Posted on DealerRater by gregc8830
O. C. WELCH Ford and service advisor Robert Steckley was outstanding in turning our situation of alternator and water pump issues to get me back on the road. I appreciate the great communication, service and professionalism you provided. Highly recommend for all your service needs. Thank you Robert.
Posted on DealerRater by W. Kennedy
O. C. Welch service center exceeded my expectations. Tracy was very professional and provided excellent customer service. I will recommend this service center to others. Thanks for making this a positive experience.
Posted on DealerRater by WEILDMOM
Oc Welch and crew truly care about their customers, that's why I keep going back. I trust my salesman tom Landry , I've purchased 4,cars from him. Always is honest and I'd buy from him again.
Posted on DealerRater by radar154
i arrived a little early than my appt time and service rep (Gabriel) got me checked-in and moved my car back for the appointment. He gave me an estimate time of completion and was exact. Gabriel was very courteous and professional.
Posted on DealerRater by CBACON3017
O.C. Welch is lucky to have someone as nice and friendly as Tonya. Answers all questions. Makesyoufeel like a VIP!!
Posted on DealerRater by SARA60
Everyone was polite and helpful. They had me in and out in no time. Highly satisfied
Posted on DealerRater by GTWOG2
Tracy in was excellent, providing timely and excellent customer service despite being short staffed. She and her staff were super!
Posted on DealerRater by robertdixon.07
Very easy process! So far I’ve been very happy with my purchase and thankful I went to OC Welch!
Posted on DealerRater by Barthjordan
I had a fantastic experience with O. C. Welch Ford, especially working with Tracy. The service was excellent from start to finish—professional, friendly, and efficient. They offered very competitive pricing without cutting any corners, and the turnaround time was impressively fast. It’s clear they value their customers and take pride in what they do. I highly recommend O.C. Welch Ford and Tracy to anyone looking for reliable, top-notch service ford their Ford or Lincoln. Thanks Tracy & O.C. For great customer service.
Posted on DealerRater by JPARKER7258
Paul did a fine job . The dealership with tom Landry and Craig sealed the deals for me. I trust them both. Very happy with my new Corsair , a step up from my last one
Posted on DealerRater by radar154
Our purchase experience was very positive. Paul Mitchell provided good perspective and Paul Tindall was helpful and detailed. Thanks for everything!
Posted on DealerRater by 350rudman
Judith was very helpful and detailed, she was available when heeded and advice was good
Posted on DealerRater by kmelen
My recent purchase was a very pleasant experience. Tom Landry and Paul Tindall are very knowledgeable and professional. This deal happened because of my pass experiences with Tom Landry. I tell what I need and OC Welch delivers.
Posted on DealerRater by bjplapin
OC Welch always listens to my concerns when bringing my car in for service. My car was serviced in a timely manner. The tire that needed to be replaced due to damage from road debris was waiting for my car when I arrived. Tonya reviewed all the paperwork with me so I understood what was done. They have a great waiting area.
Posted on DealerRater by NEEDLEPOINTMOM
Mr. OC Welch and his staff always gets the job done! Thanks for everything! You are amazing!
Posted on DealerRater by RSMITH1962
Service department doing nice job. Work completed in timely fashion. New service mgr doing an excellent job.
Posted on DealerRater by DRMLMINTZ
Tracy and her team are the very best! I'm always in and out quickly and they do a wonderful job of keeping my F350 SD running at peak performance...Thank you again Tracy Randy
Posted on DealerRater by RANDYHARRIS5948
Robert was very polite and informative, answered all my questions and was available when needed
Posted on DealerRater by jimmyw9179
They have done a great job and the kindness was off the charts you go O.C. Staff
Posted on DealerRater by RICHARDMOE61.RM
Excellent customer service by Jocquilla - unfortunately my daughter changed her mind about the type of the car - was ready to purchase but a few details were a no go for purchase .
Posted on DealerRater by Snowball
In for an oil change and tire rotation etc. car was delivered back to me, washed and sooner than expected. First class service!
Posted on DealerRater by conchpearl
John Evans was prompt & professional,provided important Lincoln videos even before car delivery..Excellent!RJArb
Posted on DealerRater by jarb3
I have been doing business with OC for over 30 years. It is only place I would ever go to. You are the best.
Posted on DealerRater by CSCARMINACH
Trish was helpful and went out of her way to make sure we had a wonderful car buying experience. We would happily work with her again!
Posted on DealerRater by vosslerkyle
The best buying experience I’ve ever had. Tom Landry is an EXCEPTIONAL salesperson; so good that I came back and bought a second car, which is something I’ve never done before. The communication with him and his manager, Craig, down to Paul the finance manager was top-notch. Everything was seamless. Tom and Craig went above and beyond to find me a very specific vehicle that I wanted. Truly the best in the business! Highly highly recommend!! Go see Tom if you are in the market for a car here!
Posted on DealerRater by Laur210
Went in for an oil change, it was pretty quick, didn't wait long at all. Great customer service.
Posted on DealerRater by lr190115
I have become friends with tom Landry over the last 10 yrs. I trust him immensly. I've never had to ask him if it's the best he can do , I know it is the best. I shopped other cars but couldn't leave my friends over at welsh Lincoln's no other car I looked at for that price compared to Lincoln in looks and quality. I'm thrilled with my new color Corsair. Received some nice compliments on it already. Tom hooked me up with the better level which has many more amenities which I love. See tom Landry for all your Lincoln needs he's a trustworthy man.
Posted on DealerRater by radar154
I had mobile service performed for 2 recalls. Ray, the tech, was great. on time and very professional
Posted on DealerRater by Djwsc61
Great experience with purchase and trade in process. The time spent was very efficient and better than many other previous purchases times at other dealers.
Posted on DealerRater by Tim.beisner
My first time getting my Lincoln serviced & I was extremely impressed! Mr. Elias was personable & kept me informed on the progress. Customers love a friendly smile! Keep up the good work!
Posted on DealerRater by SHARONMIMSMATHIS
Everyone what was great and really cared for me and the purchase of my vehicle. Would recommend Rudy and the dealership to anyone.
Posted on DealerRater by Andjr2002
People are very professional and easy to work with. We have always received great service from them.
Posted on DealerRater by kathy69
VERY PROFESSIONAL AND COURTEOUS. WELCOMED ME RIGHT AWAY AND GOT ME TO THE CORRECT SERVICE PERSON WHO WAS QUICK TO GET THINGS GOING,
Posted on DealerRater by JJUDDANDPJ
Great easy to deal with and communicate. In and out very fast and efficient. Thanks
Posted on DealerRater by JOSH.PULASKI
Love this Dealership. Craig Redker and John Evan’s made leasing my new Ford Escape very professional and easy. Thank you O.C. For having such a great crew. I highly recommend this Dealership
Posted on DealerRater by Zypat
Tracy Green and her crew ---excellent they took my car on time... explained the service needed and told me the credits had achieved
Posted on DealerRater by SANDYSTEAD848
Every one we worked was both pleasant and professional. Trisha in particular went the second mile, even after the purchase.
Posted on DealerRater by kenreinhardt01
Great customer service from Tracy. I was there for my first oil change, and it was done very quickly.
Posted on DealerRater by lizboston333
Mr. OC is the Best Ford dealer in the area. After 5 cars with a competitor that let me down, OC delivered twice without any issues. Go see OC!
Posted on DealerRater by cshunt6
Amazing dealership from the purchase of 5 vehicles over the last 1.5 years through the conceriage service for all the vehicles. Wonderful experience start to finish and the relationship continues on.
Posted on DealerRater by JAWS.ENTERPRISESGA
I recently had my vehicle service for a safety recall, and overall it was a smooth and positive experience. They handled the repair efficiently and left a loaner vehicle for my use.
Posted on DealerRater by TNKKD96
Good experience. Paul worked hard to find us the vehicle that met our requirements. We appreciated his efforts very much and are happy with our new Corsair. They forgot to leave the windows sticker in the car. We always like to keep it. I thought that was SOP but maybe not for this dealership. I should have requested it.
Posted on DealerRater by Fshokes
This is my second vehicle purchased, and not going to be my last. Loved the Lincoln service before, and now looking forward to the gorgeous brand new Lincoln facility for sales and service opening soon! I may come to the new space just for and extra oil change!
Posted on DealerRater by Tim.beisner
Tracy Green was excellent and attentive in answering my questions. She really explained all the repairs well.
Posted on DealerRater by OBIEBACON
Tom was professional, personable and helpful. No high pressure sales tactics. He made the purchase process as enjoyable as possible.
Posted on DealerRater by MARKMARILUCITA
An extremely smooth and pleasant experience. Very professional! John was very communicative and ready to assist immediately upon my arrival at the appointed time. Thank you
Posted on DealerRater by kmcbrid2
You need more employees in sales. Sam Elliott has too many irons in the fire. A great salesman but has to run all over the dealership.
Posted on DealerRater by dwaynenix
Paul was a big help walking me through the purchase of my corsair. He also stayed after hours to accommodate my needs as a customer.
Posted on DealerRater by Kswise2002
Very easy purchase. No pressure, vehicle sold itself. Very little haggling. Appreciated sales reps professionalism.
Posted on DealerRater by cjgodinsky
Paul, Craig and Paul made this the easiest car transaction ever! Friendly, knowledgeable folks, no pressure and great service.
Posted on DealerRater by BarryGrosse
Service was fast and on time. Thanks for the great service. I will definitely use OC Welch again.
Posted on DealerRater by JHONS104BLUFF
OC Welch Ford has always been very accommodating and fair with their negotiations when purchasing. Just bought my second truck from them and was very happy with salesman Sam E. He, and everyone I dealt with were very down to earth, not your typical pressure tactics found at some competing dealers. I would highly recommend OC Welch Ford if your in the market for a new or used vehicle.
Posted on DealerRater by daniel.walker70
Once again, Tracy took exceptional care of me and my vehicle during routine maintenance. It’s always a pleasure walking in and being greeted by her—she’s consistently professional, friendly, and accommodating. From the moment I arrived, Tracy was ready for me, knew my name, and had everything prepared to ensure a smooth and efficient visit. She truly goes above and beyond to provide outstanding customer service. The entire experience was fast, seamless, and professional. She also made sure the recall work was completed, which I greatly appreciated. A true professional—I highly recommend working with Tracy!
Posted on DealerRater by WILLIAM.H.NASH
Relaxed atmosphere. Respectful and didn't try to "over-sell." I appreciated the straightforward approach. I haven't purchased a car in several years, so I wasn't looking forward to the negotiating process. Their pricing is firm, but fair.
Posted on DealerRater by smithfreedom1
I highly recommend this dealership for their customer service . John Evan’s was very helpful and very knowledgeable in the leasing of my new Ford Escape . Anyone in the market for a new car go see John . Bravo O C and all at Ford/Lincoln for a helpful and professional experience.
Posted on DealerRater by Zypat
Paul Mitchell and his team were so helpful during this transaction! Stayed late just to accommodate my needs! Thank you Mr. Mitchell! Beautiful car and comfy ride!!
Posted on DealerRater by Kswise2002
Good afternoon, My appointment started art 9:30 AM on the 24th of February. Mr. Munro took my letter requesting I get my rear back up camera replaced due to a recall. We took a few minutes and then I proceeded to the waiting area in the showroom. About 15 minutes went by when Mr. Ross came in and told me the recall has been put on hold and Ford Motor Company was only doing the recall on Mustangs for now and I would receive another letter when it was my make of vehicle being recalled. All went well and I only spent approximately 30 minutes at the dealership.
Posted on DealerRater by grohoski
My service was speedy efficient. I was given a loaner car and the work done on my vehicle was earlier than promised. Everybody was courteous. I was very happy with the entire experience.
Posted on DealerRater by [email protected]
Muy buena atención y rápido me atendieron quedé muy satisfecha muchas gracias por el buen servicio
Posted on DealerRater by YURIEN28
Super great service and very professional! I am happy from the beginning to the end!
Posted on DealerRater by KEVINANDCARY
Having representation at the service area like Christopher Noland can only elevate O.C. Welch’s already fine reputation. Super accommodating to me when he absolutely didn’t have to be. Excellent. And the service was 1-2-3.
Posted on DealerRater by ldaviusa
Tracey is a kind and very flexible manager! She is definitely an asset to OC Welch!
Posted on DealerRater by MARYCHRIS.MCQUITTY
Tracy was professional and easy to work with. Hey hey hey hey this minimum is stupid
Posted on DealerRater by JWEDNEY
Needed repairs done to my seat belts. Ford recall, did a good job. Thank you
Posted on DealerRater by Gcal
Very helpful to help me test out and find the right fit. Communication was smooth and they made the process easy.
Posted on DealerRater by Austin.kleinfelter
Chris, Anthony, and Chip were a pleasure to deal with - easiest car purchase experience in years ⭐️⭐️⭐️⭐️⭐️
Posted on DealerRater by johnearlblanton
I highly recommend O C Welch Ford to anyone looking for exceptional service and fair price. Salesman Jose was very helpful and friendly. My wife and I will definitely be returning in the future!
Posted on DealerRater by crussell186
It was the best experience I’ve ever had with a dealership Devin was extremely helpful and knowledgeable Joe was great to deal with also
Posted on DealerRater by ktkdrk
Great experience buying my Bronco at OC Welch Ford. Highly recommend this dealership. Very professional, knowledgeable and honest and up front with pricing. We had a great sales person loved dealing with Samuel Elliott. The finance Manager Chris Black was incredible to deal with and got us exactly what we needed! Thanks to the Welch family very good folks!!
Posted on DealerRater by rml61
Thank you Joe and Sam, you both made my day and car shopping/ financing experience a great one ! Felt welcomed and you both answered all questions about vehicles, showed me my options, different makes/ models, and spent time with me...extremely happy customer."
Posted on DealerRater by Roberta
From our first phone call in the morning after sending in an on line request, until the final papers were signed, Sam was a true pleasure to work with and made sure I was able to look at and drive different cars then discuss my options. In financing, Justin was another person for being attentive, professional and making sure you knew and understood your options from financing to available warranty packages. I left happy and with a new car Thank you Sam and Justin for an enjoyable experience
Posted on DealerRater by Roberta
It was great to have Craig Redker. as our salesman.....he's patient, knowledgeable and thorough. Not his fault that this brand new Corsair has more engine knock than my golf cart.
Posted on DealerRater by MRCOVAULT
Mr. Noland was very professional and didn't have any problems with what i need done to our state cars. Thank you, Chris!
Posted on DealerRater by shalonda.singleton
Tracy Green and the Quick Lane Crew are always a true pleasure. As a woman who has ALWAYS hated dealing with any auto car service &/or repairs; I now have a different prospective with O.C. Welch Ford Quick Lane and the customer service provided by Tracy Green and the crew.
Posted on DealerRater by theprofessionals678
Everything went very smoothly from Tracy to the service crew, who worked on Escape. All were professional and the work was completed quickly.
Posted on DealerRater by JOSWEETONE
Very smooth transaction. I felt like a valued customer. Thank you, a refreshing experience. Sam was excellent.
Posted on DealerRater by keyinspection4u
This was my first service on our Nautilus. Everyone was courteous. Gabriel was very helpful and was able to determine why our parking brake seemed to be coming on intermittently by itself.
Posted on DealerRater by DORAZMD
Pretty happy, but we are still awaiting parts to fix the recall, and the hood scoop
Posted on DealerRater by keith.topel
Very professional staff, Chris explained everything to me. The process was very easy. Will definitely recommend to friends and family.
Posted on DealerRater by shanecpd
The service was good, got realistic quotes and got everything needed in a relatively quick manner
Posted on DealerRater by dwilliams0six
I’ve always been pleased with OC Welch’s service department. Thankfully I haven’t needed them much but they’ve been good when I have.
Posted on DealerRater by SEANAZAMPINO
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