Reviews
Came to dealership with one specific car in mind that we had seen on the website. Jason Garcia was our salesperson (along with some talks with Chip Welch as well). We negotiated what we feel to be a fair price. Sadly there was a very recent recall that Ford had issued and this car was included. They immediately got the recall issue handled, the car was detailed and we picked it up in under 2 days! Completely satisfied with our experience!
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by Michelle Foley
I've bought dozens of cars from car dealer's over the many decades
Wished I would have known Sam then.. without a doubt he's a super professional
Treated me like I was a friend. And put me in the car of my dreams!!!!
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by Richard Olexsak
Great experience sales lady was wonderful her name is Jocquilla rountree
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by Mike Bush
We purchased a new Lincoln at OC Welch and the overall experience was outstanding. The Lincoln team (Tom, Paul and Craig) that we worked with were very professional, friendly and knowledgeable. They addressed all our questions completely. If you are interested in buying a Ford/Lincoln, we would highly recommend using this dealership.
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by Martin Stefanelli
The Lincoln service department at OC Welch assisted by setting the appt for an oil change within a very reasonable time of my request. Gabe (Service Rep) was professional and friendly...The service was completed with minimal wait time, and included a multipoint safety inspection, vacuuming and car wash.
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by Richard Colella
Ray, did a great job handling a recall on my vehicle!
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by Patti Simoneaux
Sam was great to work with!
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by Dewaine Wilson
Seth and Joe did amazing helping me purchase my 2019 Yukon!
Everything i asked, they made sure it was done!
Go see oc!!
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by Rena Tuten
This was a five star experience from the moment Jason Garcia greeted me. He made me feel comforted while making my selection. There was no pressure to buy a model I was not sure about. While I was deciding which suv I wanted. Chip appraised my truck. He didn’t just give me a number that a book told him to value it at. Like other dealers had done. He took everything I had done to the truck into consideration when he made his offer to me. He gave me a solid price that I was very happy with. I left the dealership very satisfied with my trade value and the purchase price. I live almost 2 hours from OC Welch and have 4 Ford dealerships in my area. This was the second truck I have purchased from OC Welch and with a team like Jason and Chip helping me, it will not be the last.
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by Joey Williamson
Sam was very helpful in the purchase of 2 trucks in the last 2 weeks.
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by Ron Jones
Came to look at a couple trucks, and was greeted by Mr.Jason Garcia. He seemed very knowlegable about the F-150 trucks and even showed us his and why he loves it, will close on this deal soon!
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by Trigger Moreno
I had a great experience working with Jason! He was very helpful, listened to what I was looking for, and answered all my questions. Highly recommend!
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by Janeth Arcos Marino
Jason made this the quickest car purchase I’ve had. I’m from California, called them over for a Raptor and had the deal done that same day. Couldn’t have asked for a better experience from Jason as well as Chris from the finance department. Thank you guys!
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by Pro Imaging
Great experience. If you go into Ford ask for Jason Garcia and your guaranteed buying a car
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by David Ford
Quills was the best to work with. She understood the assignment. Got me exactly what I wanted and needed. 10+stars from me. Highly recommend! Thank you so very much!!
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by Lisa Mulanax
Dropped in for an urgent battery issue in my Ford Ranger. They were so helpful and got me going again in no time!
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by Maureen Duffy
Seth is friendly, knowable, and helpful. He spent a lot of time helping us find exactly what suited our needs best. We enjoyed the car shopping experience for the first time ever!
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by Bevery Donaldson
Seth Burson was extremely helpful throughout the process of purchasing my new 2025 F-150 Tremor. Even when my original vehicle was unavailable, he went above and beyond to find me the perfect match with everything I wanted at a comparable price. Great experience and highly recommend working with him!
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by Chad Brown
Best selection, best prices, best service. I worked directly with Seth and he was on point from start to finish.
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by Andrew Furmanchik
Flawless experience!!! Trisha is an exceptional salesperson, she took care of everything and was very prompt with responses. She made the process incredibly easy despite me being coming in from out of state and they even offered to pick me up from the airport and tossed in a free tv with the sale. Highly recommend this team.
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by Christopher Scott
Tom Landry and team were phenomenal to work with! Love my Lincoln Corsair from O.C. Welch.
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by Sarah Minor
September 2025. The quick lane service manager, Tracy worked us in . We had a tire sensor failed. She was able to take care of that and an oil change that was coming due soon. OC Welch and his service team are always a pleasure to work with.
2025 best dealer and service in country.
2025. Another fast and professional job done at quick lane!
2025- Oc Welch maintenance crew excellent! Had a recall fixed on 2022 escape. Great job . Jody in payments had all paperwork ready to go
Oc Welch dealership is the best i have ever used.
Still great service and still working on a tricky warranty issue
Fixed recall in timely manner.
2024. Always great service and sales at OC Welch Ford
2023, OC Welch has the best ford dealership ever. From his extensive inventory to world class service, this is the place to go. Don't worry if you can't find a place to park, give the staff your keys and they will park your trade while you find a new Ford. Need at GT 500 mustang, he probably has a few.
2022. Even in this economy OC Welch STILL brings super deals on all vehicles on the lot.
4th car buying experience from OC from 2015 - 2017! A pleasure working with Dave Hines. He will get any possible incentives for you. Again great experience working with professionals! Service after the sale is excellent
I give O C Welch a 5 star rating, because I can't give him a 10! Best ford inventory anywhere. Dave Hines truly looks out for you. He is the sales manager. He knew what I was looking for and we got my son in a mustang GT and my wife in a New Fusion. They are more than fair. Also I have never been to the dealership when O C was not there. If you ever have an issue or a question, no matter how small it is he will take the time to find out what you need.
The service department is excellent! They have the service in 2 flavors, quick lube and full service. If you just need an oil change and tires rotated, go to the quick lube, no appointment necessary. They do all the work as expected and get you in and out in no time.
I have only had to use the warranty department once with my 2014 F150 and that was a radio speaker. Called on monday had it ordered and installed by wednesday.
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by Rick Reynolds
It was a pleasure to work with Jocquilla Rountree she made the process very easy and she is very personable.
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by jude hall
What a GREAT experience! Tom and everyone at OC were so friendly, fun, and helpful - from the front desk to finding the perfect car to handling the paperwork. Such a pleasure :)
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by Michele
Tom and the team at OC Welch were awesome! Super friendly, easy to work with, and made the whole process really smooth. We felt well taken care of from start to finish. Highly recommend!!
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by Jake Quint
Great customer service, excellent work in a timely manner. Meredith was wonderful from the moment. I called to make the appointment, the check-in process and the follow-through when my vehicle was ready. Outstanding service.
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by Carr89
Mrs. Jocquilla was such a pleasure in helping me get my car. She made it easy and painless. Thank you so much!
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by Krystal Tarr
Jocqhilla Roundtree was very pleasant and helpful in getting us in a vehicle. THANK YOU!!!!
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by Scott Murray
Buying our 2023 Lincoln Nautilus could not have been easier.
Craig, Tom and Paul made the experience pain free, we had fun through the whole process. I would advise anyone to go look at OC Welch for their next car purchase.
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by Julia Dodd
Extremely great service! Came to pick the truck up and it was even cleaner than the first time I saw it! Jocquilla and Joe are the people to see if you are looking for a new vehicle. Extremely responsive and helpful through the whole process.
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by Reid Thomas
Sam was very helpful and professional.all my questions about the truck and paperwork was answered with positive points. I will recommend him always. Thank you Sam you are the best
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by juliann alto
Keith Randall helped me find the right car for my wife and our first child. At no point did I feel pressured to be forced into something. I came in for a different car but it was already sold. Keith took the time to go over multiple cars with me and answered every single question I had. He was patient and looked out for the customer. Everyone was fantastic and I will be returning in the future for all my other vehicles.
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by Dustin Dwyer
From start to finish, my experience at OC Welch Lincoln was outstanding. The entire team went above and beyond to make the process smooth, transparent, and enjoyable.
My sales consultant was knowledgeable, patient, and truly listened to what I was looking for. Rather than pushing me into
something, they took the time to explain every feature and option, making sure I felt confident in my choice. I really appreciated the personal touch and attention to detail.
The finance department made the paperwork process quick and stress-free, clearly outlining all options without pressure. I left feeling well-informed and comfortable with my decision.
On top of that, the dealership itself is beautiful—clean, welcoming, and well organized. Even after the purchase, the service team checked in to make sure everything was perfect, showing that their care doesn’t end once you drive off the lot.
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by Tony and Kim Cady
Quilla is the best! See her for all your new and pre-owned needs!
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by Valerie Thomas
Jocquilla was absolutely wonderful to work with. Would highly recommend visiting with her if you are in the market for a Ford or Lincoln.
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by Stephanie Painter
Jocquilla was wonderful! And the truck is fantastic
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by Paul Painter
Muy amable y la atención extraordinaria Jason gracias por toda la ayuda.
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by Daniel López
I enjoy driving my Lincoln Corsair from OC Welch in Hardeeville. A very efficient hybrid that feels like a luxury car. Very friendly and helpful staff and a wide selection of vehicles to choose from. Don't hesitate - Go see OC.
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by Nancy Edwards
What a terrific staff! Thank you-Sam, Chris and Rick! They worked within our budget to help my daughter find her first car. They were helpful, friendly and fast. I highly recommend them for your next vehicle purchase.
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by Nichole Stromer
I have had the pleasure of working with and for OC Welch twice over the past 19 years, he is honest and very supportive. I've watched him interact with customers as well as employees, like family! And I don't know any dealer with a better selection of Ford and Lincoln vehicles! Go See OC Y'all!
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by Paul Evatt
I recently bought a Ford F-2500 from Sam, and I couldn’t be happier with the entire process. From start to finish, Sam was professional, knowledgeable, and incredibly helpful. He made everything smooth and stress-free, answering all my questions and ensuring I felt confident in my purchase. The truck is fantastic, and the service was even better. If you’re looking for someone trustworthy and genuinely great to work with, Sam is your guy. Highly recommend!
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by Enrique Sánchez
If you think buying a new car is a hassle, then you need to go see O.C. Welch. In past 25 years I've bought several cars from him and I couldn't be more pleased with the service, both before and after the purchase. If you're looking for a new Ford or Lincoln, or a certified pre-owned you can rely upon, then O.C. Welch Ford and Lincoln has got you covered.
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by Larry Silbermann
If you are looking for a knowledgeable, polite, no pressure salesman -- Go See Sam Dean!! I have purchased two vehicles with Sam's help in the past five years. Each sale was smooth and professional. Thank you Sam!
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by Debra Hunt
Very pleased with my purchase on a 2023 Ford F-150. Ian and chip were awesome and worked with me to get a great deal. Highly recommend checking out the OC Welch dealership if you’re looking for a new car.
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by Trenton Jones
I visited O.C. Welch Ford just last week and was very impressed with the wide selection of vehicles to choose from, friendly staff and excellent customer service! I’ll definitely go back!
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by Kenneth Greene
Trisha did a great job of helping me with my purchase
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by Dustin Cragg
Great service! Mr. Welch got me in same day for my car service and I was out within an hour of parking there. Very nice service staff and very great people here. Definitely coming back in the future and recommend coming here for anything.
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by Caden Douglass
Wonderful experience!! Trish was so helpful and super friendly!
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by Tyler Thirkettle
Absolutely terrible customer service in the service department. Takes 3 days to get an oil change, even when an appointment is scheduled and they still won't call you back. Over 20 phone calls before I finally called the receptionist and she had to walk back to the service department before they would pick up the phone. I will drive over 100 miles to purchase my next vehicle just because of the poor service department. Why make customers schedule an appointment, when O.C. Welch won't do any service on your vehicle on the appointment day (we actually dropped our car off the night before). O.C. Welch does not care whatsoever about its customers.
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by Tony Campbell
If you are looking for a friendly and knowledgeable staff that treats you with respect... look no further. The team at O.C. Welch will listen to you FIRST and then help you find the right car that suits your needs. They are family owned and that is important because I feel like they CARE. Great selection of vehicles to choose from. Give them a chance to earn your business.
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by Jamie Kirk
We had a great experience working with Sam buying a new to us Expedition. Go see OC!
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by Hobie Barrett
Trisha was wonderful to work with. She was friendly and relatable. She had our vehicle ready upon arrival and facilitated the process quickly and efficiently.
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by Kevin Sedgley
I purchased an Expedition back in August and it was a pleasant experience. The entire team I worked with was very knowledgeable and professional. Will definitely be going back for my next.
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by Jessica Malphrus
Jocquilla Rountree was the best! She made the whole car buying experience super easy! I highly recommend going to OC Welch FordLincoln for your car buying needs!!
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by Regina Sturgess
O C Welch Ford his hands down the best Ford dealership I’ve ever dealt with from the service sales parts. Everyone is very kind and it’s a top-notch operation. I recommend everyone I know to buy from O C Welch for.
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by Jay Bird
Just a quick thank you to all of you for the quick and efficient service we received on our Lincoln Nautilus yesterday.
John Evans thank you for attempting to help us troubleshoot the battery issue we were having with our car on the phone and finally deciding that a quick diagnostic of the battery would give us a better idea of what was going on. You were very responsive to our needs as we would be traveling again by car and getting us in so quickly for service was greatly appreciated.
Upon arriving to speak with you, you had already filled Tom Landry in and he tried a few more possibilities to solve our battery issue. Since the issue was still not resolved, Tom brought us over to Service where we had the pleasure of working with Steven LaPier. Tom thank you also for following up with us later that day to make sure that all was good with our battery.
Thank you Steven for all your help. You promised us an answer within 1 hour and you delivered. The battery was bad and couldn't hold a charge. From our arrival to our departure, we were on our way with a new battery within 1 1/2 hrs and a car wash.
You all made our visit to Service a pleasure. It is why we remain loyal customers.
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by Linda Mc Andris
Great and friendly staff very helpful!
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by josh lee
Came in to get tires on my mustang. Fast friendly service!
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by Chris Wiszowaty
Jocquilla was amazing! Sea made the hole process easy and painless! Thank you so much!
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by Sean Fitzpatrick
I had been searching for a month for the perfect car and finally found it! The process was quick and simple with amazing communication! Lovely and welcoming atmosphere! Truly impressed while dealing with everything!!
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by Amber Farmer
The purchasing experience was pretty easy, but the lot is absolutely stuffed with vehicles. There's no clear paths or parking spots. There's no rhyme or reason to the layout of vehicles other than 'trucks are over here and over there, Broncos are all over the place and other stuff is mixed in somewhere'.
The showroom was also absolutely stuffed with vehicles making it difficult to get to sales desks or just leisurly walk around. There's a lot of extremely cool vehicles in the showroom, but it's too crowded.
The place appeared overly busy, or short staffed I couldn't tell. Employees were sitting at desks but others were running all over the place.
Again my experience was positive, but the environment wasn't as comfortable as other dealerships. I guess I'd just prefer the old days. Rows of similar model vehicles, easy to look through.
Go see Sam! He worked hard to dig out the vehicles I asked to test drive, he was able to answer questions easily and not like a trained puppet. He obviously enjoyed what he was doing.
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by Sean Alford
Sam Deen and all his associates were so polite and professional that I would have a hard time buying a car anywhere else. These guys are straight up no BS and very accommodating. Highly recommend. This was such a great experience that it didn’t even feel like car shopping.
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by Hunter Mitchell
I worked with Sam Elliot for a week getting an out of state vehicle. He has been absolutely amazing during the whole process. He is very knowledgeable, helpful, and great at communicating and getting back to me when I had any questions. He made this whole process seamless for me and I barely had to do anything! I highly recommend working with him.
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by Taeylor Caudell
My mother-in-law purchased a Certified Pre-owned 2023 Lincoln Nautilus. They delivered the car to Oklahoma and Kate handled all of the registration and title work through the local tag agency. Such a smooth process! Friendly folks, great experience.
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by Ron Freeland
I would like to say thank you to O.C. Welch for the outstanding service I received from him when we purchased our patrol vehicles from him. Once I placed the order, we had our vehicles delivered to us in less than week.
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by john austin
express lane could be faster
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by John Timlin
Trisha was super kind, patient and a great help to us!
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by Amanda Shinzato
We were recently in a car accident and needed a new vehicle. We found a 2024 certified used Bronco that fit our needs. Jocquilla, our sales consultant; Joe, the used car sales manager and Justin, the F&I manager were all great in helping us finalize the deal and drive away in a timely fashion.
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by Sharon Corrigan
Great service and support and the big thing for me is a much better trip to and from rather than dealing with Savannah traffic and roads. It's a very nice enjoyable trip, much better than the Savannah gridlock.
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by John Kinane
Went for an oil change on my F150 and the service at this Hardeeville location was nothing short of amazing. The service was way faster than expected. They got me in and out in 45mins!!! The staff members were very welcoming, very helpful, friendly, kind and very accommodating being that I was planning to sit and wait for the vehicle! Special thanks to employee, Meredith R. over in the Quick Lane Service Center, she was very helpful with everything from the moment I walked in the doors up til the moment I left. This location offers multiple waiting rooms and a café that serves breakfast and lunch! They even have nice clean bathrooms which is always a plus in my opinion! I highly recommend this location for all your service needs!!!
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by Latifah Johnson
Very good price, they guys made the transaction very easy
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by Christopher Gormley
Trisha and Seth did an outstanding job helping me get into my 2025 Jeep Gladiator Nighthawk! If you’re looking for a smooth buying experience and a nice ride, OC Welch is your one-stop shop. Highly recommend!
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by Ladrae Foster
Thrilled with my new fully loaded Camaro 2SS from OC Welch in Hardeeville, SC! shoutout to Mr. Sam, Mr. Blake, and Mr. Angel for going above and beyond with top-notch customer service.
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by Vishnu Raveendran Nair
My sincere appreciation to Tom Landry, Craig Redker and Chris Black for their assistance in the purchasing of my new vehicle. Their professionalism and friendliness set the gold standard and are the reason why I continue to chose O.C. Welch.
Tom, thanks for going above and beyond the call of duty on a hot summer day to get me on the road. Your customer dedication is noted and appreciated.
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by Ron Katz
Service on my vehicle was great. A big Thanks to the Service Dept.
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by Craig Redker
Just bought my car with the help of sales consultant Jocquilla! She was so sweet and helpful during my first car buying experience and would HIGHLY recommend in the future.
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by Emily Stanley
Good morning to both of you. We received a very nice bottle of wine yesterday and Mary and I wanted to tell you how much we appreciate that. We love the Nautilus. So glad Tom Landry upsold the hybrid option to us. Very appreciative. It’s almost as if he’s a professional salesman…LOL Seriously you both did a wonderful job helping us and I value that I never felt pressured.
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by Jeff Martin
Trish was a great sales person glad she was there for me
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by edward murray
The Service at OC Welch Ford is Excellent,OC himself Helped me Pick the perfect Truck and made the process so easy and fast. I chose a Rocky Ridge F150 that has many many upgrades! Look into Rocky Ridge and you will love it! Regardless go See Mr OC he is a real down to earth guy who loves his customers,after the purchase OC had his Sales team Load up a Brand new 70 inch Samsung UHD TV in my New truck. The way they treated us was amazing very professional. We have a Fleet of Trucks as I own a Roofing company in Savannah but out of all my Trucks I’ve bought this was the best experience we have ever had. Thank you to OC Welch and Mr. Black for making this a Breeze. We will be back!
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by Bryan Hobbs
OC Welch Quick Lane service is fast and efficient and they will even fit you in early if they can ( i ended up dropping my vehicle off the day prior to being scheduled and they got it done in less than 2 hrs.)
I wish I could say the same for the OC Welch main service department.
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by C S
Trish, Justin, and Joe were fantastic to deal with. The process was done via phone and email as I was making the deal from NJ and they were welcoming, pleasant, and easy. Best road trip ever!
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by Jordan Scherzer
Great communication, was able to finance a truck within 3 days of reaching out to the dealer. Trish and Justin were very helpful, overall 10/10 experience.
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by stovepipe_420
Great communication, was able to finance a truck within 3 days of reaching out to the dealer. Trish and Justin were very helpful, overall 10/10 experience.
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by Maverick Whitehurst
My husband and I had an excellent experience working with Trisha at OC Welch Ford-Lincoln! From the moment we walked in, they were professional, friendly, and genuinely helpful. They took the time to understand what he was looking for, walked him through all the options without being pushy, and made the entire process smooth and stress-free even on the phone since we were 1.5 hrs away.
Trisha came in on her day off! And answered all our questions, explained everything clearly, and made sure my husband felt confident in his decision. We are now driving away in a vehicle we both love, and couldn’t be happier with the service. Highly recommend asking for Trisha if you're looking to buy a vehicle!
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by Maxine Austin
Very good service fast and efficient would recommend everybody to use them friendly staff and reasonably priced
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by michael hayman
Ms.Trish was the best help with getting me into a new car ! So helpful and sweet, will definitely be coming back!
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by Annna
Best dealership in Southear. Whole experience was wonderful and easy
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by Glynn Neville
Tom Landry, my sales associate goes above and beyond to make sure i get the best buying experience. I have been dealing with him for many years and he always makes sure that my buying and after sales service needs are taken care efficiently.
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by Nick Desai
Great experience no pressure to make us decide let us take our time everyone was polite and helpful
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by Geri Spears
jocquilla was very friendly, knowledgeable and she was a pleasure to work with. Charles Degenhardt
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by Charles Degenhardt
was driving from Jacksonville to Maryland stopped by to see if I had a flat through low tire pressure service Green helped me with writing out my ticket took me into the shop said the technician found no leak in my tire and I bet they let me verify that as well. Met the quick line mechanics very helpful people absolutely awesome shopping environment would recommend and if I’m in the area will come again
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by Michael Lasky
Jocqilla, was extremely knowledgeable patient and I didn’t get the feeling that I was being pressured. I purchased my new truck with her and I could not be more pleased with her customer service. Her disposition, acknowledge base was 12 stars for me. Excellent customer service.!
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by My Gmail
Great experience! Trisha was a great sales person. If you go definitely request her.
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by Cameron Finch
Our company has purchased over ten vehicles from O.C. Welch over the last few years and the customer service has always been top notch! We had to bring in one of our Ford Broncos yesterday to have the tires replaced and it went perfectly thanks to Meredith in the service department! Thank you Meredith!
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by Cydney Abernathy
Thank you again Tracy for my oil change and the "Works".
I always look forward to catching up with you, checking out the new Mustangs and trucks, and seeing the other folks at Quick Lane and O.C's other friendly staff.
I had a great time chatting and joking with Chip and OC, please tell them both I said "Hi mate".
Cheers mate
Bob Pendleton
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by Bob Pendleton
Bought this Ford F450 King Ranch with the help of Trish! Very profesional and genuinely interested in helping me find exactly what I needed. If you’re looking for someone who goes the extra mile I Highly recommend Trish.
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by Justo Garcia
This dealership was very welcoming and helpful in selecting a vehicle. Ford incentives were explained to maximize the savings while meeting the criteria and options I wanted. I would recommend this dealership to anyone interested in purchasing a vehicle. A no high-pressure, direct transaction at my convenience was arranged. O. C. Welch Ford Lincoln dealership is professional and reliable. I am very satisfied.
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by Baird Gibson
2025 best dealer and service in country.
2025. Another fast and professional job done at quick lane!
2025- Oc Welch maintenance crew excellent! Had a recall fixed on 2022 escape. Great job . Jody in payments had all paperwork ready to go
Oc Welch dealership is the best i have ever used.
Still great service and still working on a tricky warranty issue
Fixed recall in timely manner.
2024. Always great service and sales at OC Welch Ford
2023, OC Welch has the best ford dealership ever. From his extensive inventory to world class service, this is the place to go. Don't worry if you can't find a place to park, give the staff your keys and they will park your trade while you find a new Ford. Need at GT 500 mustang, he probably has a few.
2022. Even in this economy OC Welch STILL brings super deals on all vehicles on the lot.
4th car buying experience from OC from 2015 - 2017! A pleasure working with Dave Hines. He will get any possible incentives for you. Again great experience working with professionals! Service after the sale is excellent
I give O C Welch a 5 star rating, because I can't give him a 10! Best ford inventory anywhere. Dave Hines truly looks out for you. He is the sales manager. He knew what I was looking for and we got my son in a mustang GT and my wife in a New Fusion. They are more than fair. Also I have never been to the dealership when O C was not there. If you ever have an issue or a question, no matter how small it is he will take the time to find out what you need.
The service department is excellent! They have the service in 2 flavors, quick lube and full service. If you just need an oil change and tires rotated, go to the quick lube, no appointment necessary. They do all the work as expected and get you in and out in no time.
I have only had to use the warranty department once with my 2014 F150 and that was a radio speaker. Called on monday had it ordered and installed by wednesday.
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by Rick Reynolds
She was so great and sweet! ! Helped us get what we needed and wanted! We love our new car! Getting the paperwork and the car was so easy with her!
Posted on DealerRater by Vawoodberry10
Great experience buying our vehicles.
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by Nick Iannone
The purchase of our new car went very smoothly. No pressure, and in reality the car sells itself. Working with the staff at O.C. Welch was delightful.
Posted on Edmunds by New Lincoln
We purchased 5 vehicles to support our fleet needs. Samuel Elliott was responsive, flexible and pulled together a great deal for us. We're very happy with our purchase and look forward to maintaining a solid relationship with OC Welch… Ford from here on out! Thank you!
Posted on Edmunds by mpbmquick
I am extremely satisfied with the whole process. I arrived at 5:30 PM with no vehicle in mind. I told the sales rep. what I needed, and I went home at 7:30 PM with a new used truck. I am extremely satisfied.
Posted on Edmunds by Kent Solberg
They made the experience pleasant. They were very knowledgeable. They exceeded my expectations!
Posted on Edmunds by Jerry$$
Marifel was very honest and courteous through my purchase of my 2011 Lincoln MKZ Hybrid. She sent me pictures of what it looked like. I bought it without seeing it in person. She answered any questions I had about the car and the buying… process. She called me the next day to make sure I was happy with the car. She will help you to make buying very easy and simple.
Posted on Edmunds by Leprachaun
New sales rep could not be more helpful and professional. He will go far!
Also Michelle in service was awesome too!
Posted on Edmunds by Patricia
Shopping through several avenues for a larger vehicle than what we had, my husband came across the 2019 Ford Expedition Max. He was approached by salesperson Angela Gorg. Knowing O.C.Welch's reputation, we allowed her to guide us through… the car buying process
Posted on Edmunds by RodBrady
Excellent response from Sales team. Answered all of my questions and provided good advice.
Posted on Edmunds by Richard
I brought my truck to OCW to repair / remove a large dent in the rear door . I dealt with Tim in service he’s great to work with and is committed to customer satisfaction. Tim went way beyond the norm to get the dent guy to take care of my… truck . It came out perfect !
Posted on Edmunds by Tim White
Fantastic car buying experience. No hard sales pitch. Felt comfortable and in control of the entire process. Ask for Sam Elliot. He was our sales consultant. Never had a better car experience.
Posted on Edmunds by Aikon2963
They have tons of choices and really great sales team.
Posted on Edmunds by Nathan23
First class experience from beginning to end. Oil change and rotation was handled perfectly.
Posted on Edmunds by K McBride
I had a great experience. Alexis James was very knowledgeable. He got me a great deal. He was patient as we walked the lot and found the best car for me and my family. I told my other friends and family about him.
Posted on Edmunds by T Garrett Sc
We had a very pleasant experience at O.C Welch Ford. Our sales consultant Samuel Elliott listened to what we were looking for. He was very pleasant to deal with and made the whole process easy.
Posted on Edmunds by Melissa
This is the third vehicle I have purchased from OC Motors. Each experience has been more positive than the last….. quality service with a smile exclamation.
Posted on Edmunds by Brother
Purchased a 2023 Lincoln Natilus from OC Welch Ford Lincoln. Every step of the process was handled professionally, friendly, and with great communication. Our experience working with OC and his team on this purchase was amazing. And, best… of all, my wife drove away with her dream car. Thanks OC!
Posted on Edmunds by Buxone!
Sam Elliott went above and beyond to make sales process pleasant.
Posted on Edmunds by danbrock
OC was a pleasure to work with. He knew we were in the market for specific vehicles and he notified me when he had them in stock, then held an order for me even though he only had a verbal commitment. He didn't sell the vehicles to another… buyer even though there was high demand, and for that, he gets 5 stars for his integrity.
Posted on Edmunds by Rob Aversa
I was completely unaware that customer service could be taken to this tier. O.C. Welch has incredible anticipation of customer needs. Hands down… the smoothest car buying experience I have ever encountered. O.C. thoroughly covered all… bases… value, trade in, add ons, delivery…
Dedication, and hard work shined through every step of the process.
Thank you, O.C. for putting some ease in my otherwise hectic life.
Extremely thankful,
Stacy Ritchie
Posted on Edmunds by Stacyilene
OC made buying our Ford Expedition easy and stress free for our growing family. He was always available to answer any questions and meet all of our needs. We are so thankful for his help! This is the second vehicle we have bought from OC… and we will continue to use and support him.
Posted on Edmunds by Jan Kick
One of the most reputable men in the business. OC and his staff always go above and beyond!
Posted on Edmunds by Virginia
In for service at 10, out at 10:45!
Great job!
Posted on Edmunds by JTAYLOR
This Ford company changed the oil in both of my Mercedes. In the time it took me to get an appointment at Mercedes. Same oil, better prices.
Posted on Edmunds by Oil change
Mr Welch personally called me and helped me solve my service issues as always personable professional service Top Notch exceeded Expectations
Posted on Edmunds by Stephen
Through and very efficient!! Phil was very professional as always!!
Posted on Edmunds by Ed Smart
Totally satisfied
Posted on Edmunds by Johnsthan
Was easier than ordering a good beer. In and out in an hour. LOVE the truck. If you have not bought from OC Welch, you've not yet seen how a professional conducts business.
Posted on Edmunds by FordIII
Fast and friendly expert service, even did a recall fix, on their own, without me having to make an extra appointment. They also do excellent work.
Posted on Edmunds by GaryleeW
Took my 2013 F150 in for re-call work and had O C Welch do my brakes and back up camera. $$ we’re reasonable and work done timely
Posted on Edmunds by Ramjet44
Service with a smile
Posted on Edmunds by Tom HHI SC
my service adviser Cindy & mechanic Greg were OUTSTANDING!!!
Posted on Edmunds by coombie
Even though I live closer to the dealer who sold me my Lincoln, I drive OCWelch because of their dependable and courteous service department. I will probably buy my next vehicle from them.
Posted on Edmunds by Theresa55
I was travelling 1000 miles from home when a hinge holding the tailgate window on a Ford Explorer broke leaving the window hanging on by one hinge. I was able to get the window back in place and get to the dealership without an appointment and received great service and care when, in fact, the dealership was scheduling appointments for service work a week out. Thy ordered parts for overnight receipt and repaired to vehicle the next day. They provided interim transportation and completed the work as planned. They could not have been more helpful in keeping me on schedule. This is a class organization.
Posted on Edmunds by Lencrest
Awesome service when buying my wife's Explorer. Got the car I wanted for a better price than I expected.
Posted on Edmunds by pvincentjr
Have my truck in for a courtesy oil change without an appointment. Cindy took care of my vehicle. Many thanks.
Posted on Edmunds by Heloman
After talking with Mr. Welch, the issues we had were resolved!! I would recommend his dealership as one of the best in the southeast!!
Posted on Edmunds by 0400al
Lincoln sales person (Karen) and her sales manager (Chris) were very professional, pleasant and helpful to work with.
There was no pressure to buy. Opposite experience from another dealership we had visited to test drive a Jeep before making a buy decision.
Paperwork was well organized and that manager (Kermit) stayed late to accomodate my work schedule.
Definitely not what you think of as a typical car buying experience.
This is our 3rd car from them in 14 years -- very satisfied with all three experiences.
Posted on Edmunds by jbentonb
Maria W works very hard to provide an exceptional level of customer service.
Posted on Edmunds by sae3
happy with the service, time consumed, etc
Posted on Edmunds by Clay1947
I shopped around for tires. The dealership had the best price, comparable to the online order it yourself guys with no hassle. No hard sell tactics or smoke and mirrors. They just listened to what I wanted, showed me options, and set up the install. Great service department. They earned my future business.
Posted on Edmunds by Trucker4u
Worked out the deal on a 2013 Ford exec car via email. The dealership was 3+ hours away and the sales manager stayed late to meet us had the car setup and prepped ready to go at the front door when we got there. He worked to make sure everything was right when we got there.
The whole experience was one of the best ever buying a car.
Posted on Edmunds by lshn629
I had my warranty service and an oil change done yesterday.
The service was very fast and completed in the time frame they told me.
In addition they washed my car after completing the work.
I also had my 20,000 mile warranty work done at the same time and everything was done perfectly.
It was a pleasure doing business with them.
Posted on Edmunds by martha250
My wife and I have been buying new and used cars from O.C. Welch Ford for over 16 years. The dealership offers a great product backed by great service at a great price. The size of the dealership is huge, but we've never felt like "just another customer." I've never felt "pressured or taken advantage of" in any way throughout our buying experiences, I've dealt with various sales associates, sales managers, and even O.C. himself, and I always felt good about the integrity of the vehicle and that of the owner. I've never hesitated on referring family and friends to the dealership which has resulted in cars being purchased by my parents, sister, as well as my wife's grandparents; the transactions were easy and there were never any surprises. O.C Welch Ford goes above and beyond to satisfy their customers.....before, during, and after the sale.
Posted on Edmunds by goseeoc
This is my second new vehicle purchase from OC Welch in Hardeeville, SC.
Mr Welch was personally involved and extremely helpful with all aspects of the vehicle purchase from the vehicle selection to financing and delivery.
Will be looking forward to the third and subsequent purchases.
Thank you Mr. Welch
Posted on Edmunds by rhdcustom
My recent visit at O.C.Welch Ford Lincoln was an extremely pleasant experience. They honor their promises, treat their customers with respect and provide excellent service. Mr. O.C. Welch gives customers his undivided attention to make sure their car buying experience is second to none.
Whether using sales or service you will find the staff at O.C. Welch Ford Lincoln in Hardeeville, SC friendly, knowledgeable and committed to customer satisfaction.
Posted on Edmunds by Jatana
I just purchased a Ford Mustang for my son and I live in Ft. Lauderdale now.
He is having it shipped directly to my house!
I have been doing business with OC Welch since my first job with Ford Motor Company and I was a Field Manager for Ford Motor Company in Jacksonville in 1986.
I was a consultant to the Ford dealers in both Georgia and Florida and decided to buy my wife's first car from OC Welch.
I have been purchasing all my family's cars from him ever since.
You won't find a more honest and reputable dealer anywhere that gives you a competitive price and the feeling that you bought a car from your next door neighbor.
I highly recommend you go online to their website even if you don't live near the dealership...your car or truck buying experience will be one that you will enjoy for the rest of your life!
Posted on Edmunds by mauriced1
We Came All the way from Florida to purchase a 2nd auto from this Company.
When you walk in the door you feel like you just walked into and old Friends home and it was so nice to have the owner of the dealership take such interest in his customers. We will be back....
Sincerely
Vickie M
Bradenton, Florida
Posted on Edmunds by vickieJean
From beginning to end O C Welch was a great experience. Their communication is like no other. I never had to wonder what was going on or what was happening next. They are great to work with.
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by Charmaine Scheid
A very positive experience thanks to Tonya Service Advisor who kept me informed as to the progress of my car’s service. My car was completed and returned clean. Tonya reviewed everything that was done and reviewed the report on the condition of my car.
Everyone I dealt with was professional, competent and a pleasure to work with.
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by Joe Bishop
Trisha was great. Got the deal done in a very short period of time. Best experience by far.
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by Thomas Melvin
Excellent Service!!!!!
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by Dr. C W Williams Jr
Great staff, great service
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by Jimmy Taylor
Parrish did an excellent job of explaining all the features on the new Ford F150. He made my new purchase seamless, thanks Parrish
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by Jay Parker
We were traveling to the area visiting friends when our electrical system started acting strange then it wouldn’t start. I fiddle around with it till I got it to start. We called the dealership late in the day and they were able to get us in at approximately 4:30 and we left before 5:30 with our car totally repaired turned out It was just a battery, but they checked out every other item in the car. Goerge treated us very good. He was very professional & and courteous, as was the entire crew. Thanks again for saving our visit with our friends!!
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by Jack Sandahl
My F250 blew a turbo hose on the afternoon of Oct. 19. I was between Bluffton and Savannah. I made it to O.C. Welch service shop at 5:29. They were wrapping up preparing to close at 6:00. Ross listened to my situation and all of a sudden Chase stepped in from the back. The initial thought was there was no one available to start the repair and possibly not even the part. But Ross and Chase stepped into action, got vehicle info and part needed. Chase made the repair, Ross got all the info and the paperwork and they had the repair completed and I was leaving at 6:00, closing time! Absolutely phenomenal work! Thank y'all.
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by Paul Tuten
I had service work done on my auto in Sept 2026 and the experience was absolutely awful. However after a road trip my auto was not acting right and I found myself back at OC Welch and after the way I was treated last time that was the last place I wanted to be. This time it was a night and day difference, the communication was spot on and the team could not have been nicer. Nobody wants to take their vehicle to the shop but after the service I received today I was happy to be a ford owner. Thank you everyone who assisted me.
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by Jane Greene
I came into OCWelch Ford in Bluffton, SC for a routine quick oil change. I received professional and friendly service from all people that encountered, including OC Welch, himself.
I most recently purchased four new Michelin tires for our F150 mostly due to age. Also got an oil change. OC and team will keep this truck running and in great shape for years! Thank you.
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by Richard Denny
Gabe the service advisor is literally the best!!! Always super helpful and friendly. Bob and Arturo in parts are also pretty great!!
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by Cinthia Memije
I was pleasantly surprised by the professional and quick service that I experienced at the OC Welch service center. Tonya Conover is the quintessential service advisor at her position on your team. Excellent service, outstanding personnel!
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by Ed McMullen
Best of the best. George Melendez over in the quick lane was spectacular and went above and beyond. He helped me with an issue concerning my tailgate lock and personally repaired it. He was accurate with timing and helped me with previous issues. He has a lot of knowledge and extremely professional.
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by James Michael
Amazing
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by Mando Lor Ian
Got in and out. Great service
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by jack hornak
I am offering my enthusiastic and sincere thanks to OC Welch Ford for their prompt and courteous attention to my repair concerns. Thank you so very much and I look forward to visiting OC Welch again.
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by Martin Eidbo
Thelma was amazing!!!!! She got me into my next dream car after trading in my 2023 Bronco Sport. I couldn’t be more happy with the care and finesse of her handling my sale!! The amazing of exuberance and exhalation I felt signing the paperwork has my stomach fluttering with butterflies! Thelma and the crew over at O.C. Welch Ford are fantastic, especially when it comes to military members!!! Will definitely come back for my next vehicle!!!
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by Anna Richmond (Tealth)
Had vehicle serviced at O.C.'s yesterday. Minor problem followed which was handled expeditiously by George and Landon. Their follow-up handling is what was exceptional. I thank you both..
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by Don Ramsey
Great Service!
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by Frank Stephens
I recently purchased a Ford F-450 from O.C. Welch Ford-Lincoln, and I couldn't be happier with the entire experience!
From start to finish, OC and his team made the process incredibly smooth, straightforward, and enjoyable. Communication was excellent, everything was handled professionally, and the entire transaction was seamless.
Being in the automotive business myself, I have a tremendous appreciation for dealerships that truly understand customer service and know how to make the buying experience effortless. OC and his team certainly delivered on all fronts.
It's refreshing to work with people who genuinely care about their customers and take pride in what they do.
A big thank you to OC, Chris, and the entire team at O.C. Welch Ford-Lincoln. First-class experience all around, and I wouldn't hesitate to do business with them again. Highly recommended!
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by Brian Noll
OC Welch is a fantastic place to buy a car! Their sales staff is kind and caring patient, but not pushy. Please consider them next time you’re looking for a vehicle.
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by Sue Gallucci
Long wait even with appointment. Oil change almost 2 hours. I had to reset my milage from key admin setting which was not done by technician
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by Gary And Patricia Allen
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
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by Rick Guillot
I just wish I could get a lower interest rate my sales man was very awesome
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by Steven Macneir
I’m assuming this is for my tire repair. I brought it in told Landon in the Quick Lane I have a bolt in my tire. The guys were able to fix it because it was in the middle of the tire. There was no charge as I had purchased the tire care plus option when I bought my truck. They also went the extra mile and evened out the rest of the tires and topped off my washer fluid.
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by Tom Landry
Had the truck put in service department for an actuator Dan repair under warranty 2023 F150 Powerboost. During the course of the repair that handle was damaged. After a couple calls I gave up never heard a response back. The service manager called me set up the appointment. Appointment gave me a vehicle to drive while the handle was being repaired. Whoever they used did such a good job that it looked like the damage never happened. They really did do a good job repairing that handle and it was the driver‘s door handle so it was obvious you couldn’t miss it.
I’m went ahead and gave them the five stars because after some effort and I finally gave up, they did call me back and set everything up to make it right.
There’s no need for pictures because there’s no need and everybody showing each other‘s mistakes online we all make mistakes they still get five stars because they made it right.
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by Eric Trent
I came in looking for a dependable vehicle that would fit in my budget. Mr. Sam Elliott did such an awesome job and went out of his way to find the perfect vehicle for me. Very professional and caring individual. I will be sending customers to see you!
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by Ronda Washington
Very good service and the guys checking me in were very courteous! It took a little longer than expected but very grateful for them getting me an appointment on short notice
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by Danny Pulaski
Excellent work and help from Mrs. Thely Daust 100% would recommend thank you for all the help and making it so easy and thank you to Mr. Chip for helping us get it done.
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by Jose
Thanks to your dealership for excellent service. Service Advisor Nancy Andrews was super helpful and just an outstanding individual. When my vehicle was returned tome and I noticed that the initial warning light was still on, I returned to her and she immediately had the code cleared. I will surely make my next appointment thru her.Thanks.
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by Charlie Pryor
Dealership was great to work with. Samuel my salesman was totally awesome and knowledgeable and astute in the business. I appreciate people like this as that’s the way I operate every day of my life. Always a please working with people who cares about others and tries to accommodate them in every regard. Great experience. I will be a returning customer.
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by Rick Wilson
I recently purchased two Ford F-150s from O.C. Welch Ford in Hardeeville, SC for my company fleet and had a great experience. Salesman Sam E. was straightforward, knowledgeable, and made the process easy — no pressure and clear communication the whole way. Finance manager Chris B. was equally professional and efficient, getting everything handled cleanly so we could get the trucks into service quickly.
The dealership has a solid selection and the staff is easy to work with. If you’re in the Hardeeville or Lowcountry area looking for F-150s (or any Ford) for personal use or a commercial fleet, I’d recommend O.C. Welch Ford. Sam E. and Chris B. took good care of us.
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by Buckley Powell
Outstanding service was received when i took my car in for a service item. They handled it with professionalism and performed the work while I waited. My only complaint is that it took me multiple calls into the service department before someone answered the phone to book my appointment. I left multiple VM's and nobody called me back. On about the 4th call over a couple weeks into the service phone line, they picked up and were extremely nice and helpful.
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by ken bloom
Sam was a terrific salesman! Extremely helpful !!!
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by Monique Arsenault
Trish Mittelbrom has done an outstanding job in finding the perfect Bronco for me. Trish is professional, diligent, thorough and manages the entire negotiation with patience and efficiency. She is a breath of fresh air in purchasing a vehicle!!! Kudos to OC Welch Ford for hiring such a terrific gal. What an asset!
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by Regina Kirshbaum
Thely Daisy and William Daniel gave us a red carpet experience from beginning to end. Thely is just an all around kind person and made the experience simple. William is a straight forward and honest manager- he asked what I wanted for the deal to happen and did exactly that. We will be enjoying our Bronco Raptor for years to come!
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by Kristina Rebmann
O C Welch Ford Lincoln is the best place to buy or lease in South Carolina or Georgia. Friendly knowledgeable people and the service is the best
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by Skip Jun
Great visit, got me in and out quickly and efficiently, notified me of upcoming service needs. Gets better every visit.
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by Judith Baird
The entire staff was incredibly helpful in a very stressful situation! I was not planning on being stranded without a car while on vacation with my 3 kids, but here we are! Trisha made the transaction easy, my kids were accommodated, and the car is a great fit for our family.
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by Sarah Stewart
Thank you for a Wonderful experience! We love the new Truck!!!
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by kayla dang
Just came in to browse and left with a brand new vehicle! Thely was amazing to work with and she is so nice and helpful. She knows how to help customers and is always on the customers side. Would highly recommend her to anyone and I would definitely do business with her again!
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by Kyla Ward
Thely was great do deal with and very professional. Made the new truck buying experience very easy. Thely definitely puts the customer first.
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by Joseph Mayo
David a great sale person..
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by Marvin
I went to the dealership just to see what they had! I walked the lot for a few minutes and found several trucks I was interested in. Charles “salesman” was very attentive but with zero pressure. He got me the keys to the trucks and left me to check them out but he was standing by waiting to answer any questions I had. I bought a 2026 F350 and it was the smoothest buying experience I have ever had. Charles along with the finance manager made it that way.
I will be back for sure
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by Bradley Smith
Paul Mitchell was great helping us with our new Aviator, made the whole process smooth and easy. All we had to do was pick which color we wanted and drove it home! Would definitely recommend to a friend!
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by Justin Beggs
My experience from start to finish went smoothly. From identifying the vehicle, insuring it was a certified Lincoln preowned, to its certification level. I was kept informed of the preparation process along with pictures and a video. The salesman arranged to have the vehicle delivered to our home (about a two hour drive). Finally, the vehicle was priced fairly.
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by Harry Hopkins
Found myself stranded Christmas Eve away from my upcountry home when my 2020 Lincoln Aviator would not start.
Despite covid issues; the folks at O.C. Welch hung in there to get me going again.
Cindy, Eric and even Mr. OC got involved.
Thank you
Steve Kay
Anderson SC
October 2026
A visit for warranty repair was easy with help of Tonya,Judith and Alexis.
Thanks
Steve Kay
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by Steve Kay
Had an excellent experience buying a vehicle from O.C Welch dealer, Carolina Da Silva went out of the way to make the sale pleasant, finance department was prfesional and courteous, will recomend 100% buying from them.
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by Mikel Leizaola
Charles was a pleasure to work with and the purchasing process was a breeze. Thank you OC!
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by Jon Williams
We love our F-150 from Davis!
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by Eaton Beaver
Working with Tom makes car shopping fun and easy. Highly recommend you ask for Tom!
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by Amye King
Trish is phenomenal! Attention to detail and goes the extra mile!!
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by Jamison Lanier
We bought a 2026 Ford F-150 about couple weeks ago we are really enjoying the Ford we had gotten a sweetheart deal our sales representative which was Tricia she was magnificent very well knowledgeable of everything she did and she know how to treat a customer if we ask a question if she didn't know it she will find the answer I thank God for her and thank you very much for the sweetheart deal we will be recommending other family members and friends to you guys again thanks a lot go see OC for sweetheart deal love you guys may God bless you all
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by sylvania Houston
I recently purchased a CPO 2025 F-150 Crew Cab from O. C. Welch Ford in South Carolina, and I couldn’t be happier with the entire experience.
I initially worked with Craig Redker, the Used Car Manager, who started the transaction, and Carolina DaSilva, who assisted with the rest of the process. From beginning to end, everyone was professional, straightforward, and easy to work with.
The truck I purchased was absolutely mint with only 3,200 miles. O. C. Welch Ford had, by far, one of the best selections of pre-owned and Ford Certified F-150s I found anywhere in the South Carolina region.
I also received a very fair trade-in value for my truck. There was no back-and-forth haggling or games — everything was straightforward and exactly as discussed. I received the Ford Certified CPO rate of 4.9% for 60 months, exactly as Ford advertised, with no attempt to change or mark up the interest rate.
They emailed me the buyer’s order, and it was exactly what we had agreed to over the phone. They even delivered my new truck directly to my home, completed the paperwork with the driver, and took my trade back to the dealership. The entire process was incredibly convenient.
I worked in a dealership myself until recently, and I can honestly say that I was treated exactly the way I would have wanted my own customers to be treated when I was in the business.
I highly recommend O. C. Welch Ford, Craig Redker, and Carolina DaSilva. They earned this 5-star review, and I would absolutely do business with them again.
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by Stephen Snapp
Davis was great!
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by Drew Peacock
Davis was very knowledgeable about the Bronco Sport and told me the differences between the Bronco and Bronco Sport. It’s too bad Ford don’t make the Excape no more!
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by Quiznatodd Bidness
Meet Thely in late Saturday closing time she help me find the right truck I need . Chip and Scott help me get me my truck approved I recommend OC Welch Ford . Go see Thely at OC if you need Truck . She cared about her customers.
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by Luis Leyva
Bought my second car this year from Paul Mitchell. He was a straight shooter who was easy to work with when I bought a Lincoln Nautilus in April, so when I wanted to buy a Ford Ranger this fall I hoped he could help me there, and he was terrific again. I'm very satisfied working with this dealership.
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by BTCS King
We recently purchased a Navigator through Paul Mitchell. It was a great experience, which is generally tough to say when buying a vehicle. Paul(very nice guy) showed us multiple SUV's and helped us land on the perfect Navigator. Closing the deal literally look an hour and a half and was painless, I didn't feel like they were trying to pull one over on me. They had the truck cleaned up, gassed up, and ready to go by the time paperwork was done. Would recommend to a friend!
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by Chaz Hullinger
I had such an amazing experience working with Thely! As a first-time car buyer, I was honestly nervous and didn’t know what to expect, but she made the entire process so much easier and less stressful. From the beginning, she was incredibly helpful, patient, honest, and genuinely caring. I never felt pressured or like I was just another sale.
Thely took the time to answer all of my questions, explain everything to me, and make sure I felt comfortable with my decision. She truly went above and beyond to make sure I understood the process and felt confident in my purchase. You can tell that she genuinely cares about her customers and wants them to have a good experience.
I’m so grateful that I had Thely to help me through my first car-buying experience. If you’re looking for someone who is honest, caring, knowledgeable, and actually has your best interest at heart, I highly recommend asking for Thely! She was absolutely wonderful to work with! ❤️
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by Reyna Lampe
OC Welch is always your best choice if you are wanting to buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!! Thank you Sam and OC
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by Chris Bennett
OC Welch is always your best choice if you wanted buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!!
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by Chris Bennett
I highly recommend Sam Elliot and O.C. Welch Ford. Sam is an excellent sales representative and a true asset to this dealership. I have purchased multiple vehicles from Sam, both personal and commercial. The dealership is well organized and handled my most recent purchase competently. Thanks Sam! The Raptor is a Blast! Skip
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by Jiggy Willis
Trisha Mittelbronn was my salesperson today and did a fantastic job. Her communication was on point. She was very responsive to my initial emails and answered all of my questions completely. Trish was very knowledgeable with financing, the trade-in process and of all the warranties associated with my purchase. She made the entire transition into my new F-150 smooth and painless. I highly recommend asking for Trish if you stop by the O.C. Welch Ford dealership. Thank you Trish!
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by Kevin Ingwersen
Trisha was courteous, but as a remote (phone) buyer, my experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day delay that impacted my ability to manage time-sensitive paperwork.
Additionally, Justin did not respond to my email and instead had Trisha follow up via text, which felt indirect and unprofessional. I was also uncomfortable with the use of pressure tactics to push the extended warranty, and ultimately felt compelled to purchase it due to those tactics rather than making an informed, confident decision.
Overall, the experience could be improved with more consistent communication and a more professional, customer-focused approach for remote buyers.
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by Neena Kremer
Good
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by Larry Noah
I recently purchased a new F250 from Craig Redker at OC Welch Ford. This was the second truck I have purchased from Craig and OC. Just as my first experience, Craig made the second purchase very easy and streamlined. He also enabled me to buy much more truck than I had originally intended and I’m very pleased. The level of personalized service and professionalism was top-notch. This f250 is my 7th ford truck and I will certainly continue with them in the future. Thanks Craig and OC!
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by Charles Roy
Highly recommend coming to OC Welch for your next vehicle! Come see Thely, Chip and OC Welch, they will make anything possible for you! Had to track down Thely from where she was before, always worked with her at Vaden Nissan, so I had to come over here and work with her again, she’s simply the best in the business!! Go see OC!!!
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by Gabriel Elias
Outstanding, Hassle-Free Service at Quick Lane!
Brought my Mustang and F150 into the Quick Lane at O.C. Welch in Hardeeville for routine maintenance, and the experience couldn’t have been smoother.
From the moment I pulled up, Tracey, our service advisor, was welcoming, attentive, and got everything checked in without delay.
The turnaround time lived up to the "Quick Lane" name. They took care of the oil change, tire rotation, brake service, and multi-point inspection quickly and thoroughly, keeping me updated throughout the wait. There was no pressure to tack on unnecessary add-ons—just honest communication and professional, high-quality work.
The waiting area is clean, comfortable, and has a café. The entire crew makes customer service a clear priority. It’s rare to find a dealership service department that values your time this much. Highly recommend O.C. Welch Quick Lane to anyone in the Lowcountry looking for reliable, top-notch vehicle service!
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by Patrick Ryan
Great place!!
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by Gregory Williams
Charles Derrer did a great job and made my F-150 very easy. I would like to thank Charles and Chip Welch.
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by Brandon Belich
Great experience!!! Trisha was awesome!!! Would definitely buy from OC Welch Ford again.
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by Darin Tang
Tom Landry at OC Welsh Lincoln was an exceptional sales associate. He was in constant contact with me and found the exterior and interior colors that I was looking for. He applied various discounts and presented me with a great deal. This was the best leasing experience I’ve had over the past 30 years. I should also mention Paul the financial associate. He was very patient and thorough and explained all the cost associated with my lease.
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by Anthony Maddaluno
My wife and I had the most enjoyable experience recently at O.C. Welch in Bluffton, SC. Our salesman, Sam Deen, made everything easy, comfortable and stress free as we purchased a car and a truck. We highly recommend buying a car here and make sure you ask for Sam!!
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by Steve Murray
Carolina was great! Amazing working with her! Highly recommend her help if you’re looking to buy!
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by Darion Espada
Charles was a tremendous help in helping me select a car. I am delighted to be going home in a Bronco Raptor
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by Dianna Beckham
Great team effort at OC Welch Ford; especially the Quick Lane Service Team! They are real pros!! Well done OC!
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by Walt Wierzbicki
My husband purchased a used F-150 from Carolina. She was very willing to help make the purchase successful. We appreciate her enthusiasm ,her best effort and polite service . I can highly recommend Carolina!
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by Mary Jo Chapman
My service rep. Mike, kept me informed throughout the process. He was knowledgeable and polite, a pleasure to work with.
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by Anne Fitzgerald
1000% improved scheduling. Communication while waiting and wait time.
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by Sandra Cannon-austin
100% exceeded my expectations, from sales through follow up. Great job done by all..!
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by Troy Velliquette
We couldn't be happier with our experience at OC Welch purchasing a newer truck. Thely Daust made the entire process easy and stress-free. She was friendly, knowledgeable, and took the time to understand exactly what we were looking for.
A special thank you to Chip Welch, the VP, who personally came over to assist us. It was clear that both he and Thely truly cared about helping us find the right vehicle at a price we could afford. Their professionalism, courtesy, and dedication made a huge difference.
We left feeling valued and confident that we got a fantastic deal. We highly recommend them to anyone looking for honest, customer-focused service.
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by Pauline Torres
Sam Elliott and Chris were extremely helpful at OC Welch. I highly recommend them and the dealership.
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by lonnie sanders
Was ok just takes so long to buy a new vehicle
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by Drew Rogers
This morning we had a very nice visit with Paul Mitchell who was very happy to help us drive a Lincoln Nautilus. I have never met a nicer - absolutely no pressure- salesman, and I have dealt with 100s of salespeople in my lifetime. If you go to this Lincoln dealer, we recommend you ask for Paul.
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by Steve Trahan
After 11 years, I decided to trade in my 2015 F150 for a smaller Maverick. I met Thely Daust at O C Welch who spent hours showing me both new and late model Mavericks on their lot. Thely spent hours helping me narrow my selection and then working with her sales manager to arrive at a deal which we both agreed to. I was very happy to drive away in my “new” 2025 Maverick. Thank you, Thely, for your patience and professionalism.
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by John Shoulders
My wife and I just bought a brand new Lincoln from OC Welsh Ford Lincoln. Paul Mitchell our sales representative was fantastic. I cannot say enough about how easy this process was dealing with OC Welsh. I would highly recommend anyone in the market for a new or used Vehicle to reach out to Paul Mitchell I promise you you will not be disappointed
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by Richard Vidoli
Tonya did a great job managing my service appointment on my Lincoln. Very professional and competent
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by Robert Gulick
Great service
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by craig hendleh
Excelente service! Carolina Da Silva made the buying process supper easy. Highly recommend.
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by Eli Perez
April is the best Service Advisor- always gets me what I need with a smile!
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by matt popejoy
Great experiance. They had ALOT of inventory and found the truck I was looking for.
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by Kevin Godleski
Excellent service and the Lincoln service department was great!
Thanks for the timely communication.
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by Stedman Calvarese
Tracy Green at Quik lube is the only person Who knows what she’s doing with all the employees who are answering the phone calls she is extremely knowledgeable, Polite and caring person! Great asset to OC Welch! Thank you, Tracy…
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by Cihan Yesildag
Thely, chip and Chris where super helpful with the purchase of my Bronco. Thank yall
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by art g
Great experience with everyone that I dealt with especially my sales person Sam Elliott. I would highly recommend doing business with this dealership.
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by Elaine Abbott
We were interested in buying a used or new Lincoln Nautilus so we stopped at OC Welch to have a look at their inventory. We were met by Tom Landry and explained what we were looking for. It was late in the day and Tom stayed to show us the vehicles and explain the differences in the models. We had never been a Ford buyer before and we were looking to trade in our Lexus. Tom was very patient and took the time to tell and show us the different models. We were very impressed with his knowledge and Customer Service skills. We agreed to come back on Monday to review a few different models. Tom showed us 4 different cars that we were interested in and brought them to the front of the dealership for us to compare and make a decision. We spent several hours before we decided on a 2026 Lincoln Nautilus Reserve 2. Tom was outstanding throughout the entire process until we drove off with our new Lincoln Nautilus. We are both seniors and this is by far the best experience we’ve ever had in buying a vehicle. I apologize for the long review but it is important to call out outstanding Customer Service and Tom Landry has it. Thanks again Tom for switching us to a Lincoln customer. Sincerely, Bob and Carol Rebele
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by Bob Rebele
Sam was great during the entire car selection process. We weren’t planning on buying anything but Sam found us the perfect car! We would definitely recommend him!
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by Emily Rogers
OC Welch Ford has been selling vehicles to our family owned business for over 3 decades. We appreciate how hard OC, Chip and the rest of his team work to ensure a great buying experience. You build that kind of relationship based on trust and service.
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by MARYANN BRUNO
Had a great experience working with Peter Bentley. So helpful and kind!
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by Charly Woodall
I bought a used car and they serviced it and made sure it was roadworthy
Posted on DealerRater by Lrawley09
Great service all around. Professional in every way. Nice facility. Great people to work with. Highly recommended. .
Posted on DealerRater by Billdavoli
Very professional, love the dropbox service where you can drop off your vehicle after hours. The transition from one location to pay your invoice to each of the serv ice managers/techs handling this is another service that seems to spread the load in a positive way. In and out, love it.
Posted on DealerRater by djohnson97
Rayquan Housey was very respectful did an excellent, quick mobile recall service on my Maverick today. thank you for the good work.
Posted on DealerRater by mhartlett
Service with Tracy and the crew is always personable and professional. They take good care of us and our vehicles.
Posted on DealerRater by tim@showservicesinc.com
We drove up from Central Florida to pick up a new truck. As we were leaving, our Bronco got a alarm for low tire. Thankfully I was still here at dealership and the service department manager Tracy said no problem we will get you right in a d looked at. Bronco picked up a tire on SC roads. The tire team got the tire fixed and I will be back on the road shortly. Tracy was so understanding that I needed it fixed as soon as possible- 4 hour drive ahead of me. Tracy and everyone I have encountered here at OC Welch has been friendly and helpful. Definitely worth the drive for the top notch service and sales.
Posted on DealerRater by LoriHeckle
Your service advisor April was outstanding! Her communication on everything was really helpful. Thank you
Posted on DealerRater by lsetola29
Ross in the service department was very helpful All my recalls were addressed and fixed
Posted on DealerRater by Jeanette
Had a good experience working with Charles recently. I didn't end up buying a car, but he and the team at O C Welch was very helpful, answered all my questions, and didn't pressure me at all. Appreciate his time and would recommend asking for him if you visit.
Posted on DealerRater by Sammysiev313
Excellent experience working with Thely. I appreciate all her help in finding the right truck for me. Highly recommend working with her
Posted on DealerRater by Chris Floyd
I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln!
Posted on DealerRater by mike.p.spears
Customer service is number one. We liove our Aviator Black Label and know we will love driving it.
Posted on DealerRater by laurie.langston
Tonya in the Lincoln service department was absolutely amazing. She was very professional and took care of our issue and exceeded our expectations in every way.
Posted on DealerRater by cwbailey0336
Recall was completed and was easy to schedule. Kept me informed and even confirmed how I was to retrieve vehicle. Thank you
Posted on DealerRater by Rudkofamily
Tracy and Landon greeted me as soon as I walked in the door. I explained what service I needed they did an inspection of my vehicle brought me out my cabin air filter that was extremely dirty so I had them replace that at the same time. No pressure and they were very quick with the service.
Posted on DealerRater by Djwsc61
We were traveling from Canada when the air conditioning in our car stopped working on the road. Feeling a bit desperate, we showed up at your garage on Monday morning.
From the moment we arrived, April Edsall provided us with outstanding service. She was professional, understanding, and incredibly kind throughout the entire process. The problem was diagnosed and repaired within just two day, and we were able to pick up our car on Thursday morning.
Thank you so much, April, for the excellent service. You turned a very stressful situation into a reassuring experience. We highly recommend your garage.
Posted on DealerRater by emile.cayouette
Everyone is always helpful and prompt to address our needs. April communicates well and has the knowledge to help us through our repairs.
Posted on DealerRater by jbaird727
O C Welch is a 5+ Star Professional Ford-Lincoln Dealership. All personnel know and perform their duties in a professional manner.
Posted on DealerRater by col.pat.lock
Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with.
Posted on DealerRater by Tbolt
We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process.
We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time.
We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended!
Posted on DealerRater by DARITADERAMIREZ
Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust!
Posted on DealerRater by marciamr
It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch!
Posted on DealerRater by Clemcollins15
Quick courteous and efficient can not ask for anything more, but your online reseysystem needs work
Posted on DealerRater by FD49
We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch.
Posted on DealerRater by rolyat9617
All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green.
Posted on DealerRater by GAMECOCKATHH
Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions
Posted on DealerRater by vtm53
OC Welch has a great selection of vehicles and their sales team was very helpful.
Posted on DealerRater by fripprufus
The service was outstanding. Thanks Gabriel. Getting the car washed was very much appreciated.and many thanks.
Posted on DealerRater by ingridb12
Pulled in today for a quick oil change, in and out within an hr. Very happy with the service today. In the past, service here has been struggling. I’m hoping things are finally turning around for the better!
Posted on DealerRater by PETITMIKE67
Thely aka Ms. The Best.com as simply amazing. I showed interest and she jumped right in and helped me right away. Thely was very friendly, knowledgeable and professional. I love that she included my teen on the car but g process and she made something stress arm like a piece of cake. Thely was full of energy, smiles and lots of personality to keep my interest. What a great car buying experience she provides!!! Would definitely recommend if you’re looking for someone who will work hard to find you what you are looking for.
Posted on DealerRater by lasarah82
Mike was very thorough, and checked with me periodically on the progress. The work was completed quicker than expected, a good thing! The car was delivered in the best appearance ever! Judith was the best service manager to date, and a have been a customer since O C moved to Bluffton/Hardeeville. Cab we please keep Mike and Judith on board??
Posted on DealerRater by JOHNSTANKO64
I purchased my Lincoln brand new in 2022, and for quite some time I had been convinced it would be my last—not because of the vehicle itself, but because of my experience with the local dealership. After repeated frustration with service and communication, I stopped bringing my vehicle there altogether and had not returned in well over a year.
That changed when my car unexpectedly died and had to be towed to the dealership in the middle of the night. I expected another frustrating experience. Instead, I received a call first thing the next morning from my new service consultant, Mike Kulik
From that moment on, the experience was completely different.
Mike was responsive, attentive, and proactive throughout the entire process. He understood that I needed my vehicle for an out-of-town trip Friday morning and made that deadline a priority. He kept me informed, ensured the recall-related issue that caused the problem was addressed along with several other items, and, once the work was completed, offered to have my car delivered to me Thursday afternoon so I would have one less thing to manage before my trip.
Exceptional service is often less about grand gestures and more about communication, accountability, and anticipating what a customer needs. Mike did all three exceptionally well.
My advice to the dealership is simple: find more Mikes—and take very good care of the one you have. People like him are the reason customers return, remain loyal to a brand, and become raving fans.
Mike didn’t just take care of my car. He changed my opinion of the dealership and gave me a reason to reconsider whether this really has to be my last Lincoln.
Posted on DealerRater by victoriablintser
Tonya,
You are a great asset for O. C. Welsh service. Very efficient, very personable. Having my car picked and returned was a wonderful experience.
Posted on DealerRater by PGEORGE1211
Robert was fast, professional and informative. He explained the services required for my truck and helped me prioritize what to get done first. Thank you Robert!
Posted on DealerRater by CHIGGINS611
I had an appointment and my service was done in a timely manner. The service was thoroughly done and I was apprised of the progress in a thoughtful way. I trust OC Welch and Ross Munro with my vehicle’s maintenance because they value my safety and respect my time.
Posted on DealerRater by dantonucci
Number 1 ford dealership that I have ever used. Excellent pricing and service is easy at OC Welch Ford
Posted on DealerRater by Tbolt
Service and timeliness was great but disappointed with the head liner. Looks like greasy hand prints all over the head liner.
Posted on DealerRater by jason.willis3000
What an amazing experience we had with Jamie! He is wonderful and the best car salesman we have ever had!
Posted on DealerRater by erin.harmon
I had a great experience buying a car from OC Welch. Sam was super helpful and helped me to choose a car that best fit what I was looking for.
Posted on DealerRater by cnrfarms
First time customer, very impressed with the service department. Brianna was great to work with.
Posted on DealerRater by 300keith74
Very friendly staff. Quick service. They kept me updated on the time, I good experience overall.
Posted on DealerRater by Morreomail
When you want it done right the first time. Go see OC WELCH and his team.
Posted on DealerRater by BRAVOZ4LIFE
Jamie will do well . ..we love our purchase just the right size for us ..I think we will be very happy with the Aviator..
Posted on DealerRater by taylorsrentalhomes
Landon was very professional and showed me all the items that I needed to complete my $100,000 Mi service
Posted on DealerRater by mcqdog
What a fantastic experience. The service at OC is awesome. Went in to look at vehicles and walked away very happy...thx to the team at OC which made you welcome and at ease with purchasing and trading in. From start to finish.
Posted on DealerRater by lktbtt
Excellent experience with wonderful sales person. Very knowledgeable and helpful in getting my daughter into a better vehicle. Trish took the time to talk with us and explained some things that we had questions about and helped us complete the process. She is a great asset to the dealership and we will recommend her to our friends.
Posted on DealerRater by michelle.mash61071
Robert did an excellent job - made sure the part was available so it could be installed quickly…thanks
Posted on DealerRater by ROGER67
Tom Landry was a great help for my wife and I. We unexpectedly needed to buy a new car and Tom made it stress free and pleasant. Thanks Tom! We appreciate you!
Posted on DealerRater by Dlimahspt
The staff is friendly and professional. April and Chris communicate well and are responsive to questions.
Posted on DealerRater by ellenpowell79
Large and comfortable building/furniture with a very friendly staff. Amenities for the customers is very appreciated.
Posted on DealerRater by 1ELEANORHUEY
Gabe is one of the many great ambassadors at OC Welch. Yes, that may sound strange for a service department but everyone was very welcoming and accommodating during our repair. Way to go OC Welch!
Posted on DealerRater by PHILCHUY1
Scheduled regular oil service and a transmission diagnostic since the power train warranty was due to expire in August on my 2021 F-150 Limited. Normally the dealership likes to have the truck left for the day. Since my wife is unable to drive due to medical issues, I informed Rob Stuckey I would have to wait. Rob was able to expedite the oil service, transmission diagnostics, and transmission programming updates efficiently, completed the service, and had me processed within 3 hours wait time. Less than expected. Appreciated the attention by Rob and also Tracy Green for the Quick Lube oil service to make my wait time very reasonable for the work performed.
Posted on DealerRater by RON FAYFICH
A problem had with my vehicle was covered under the extended warranty. They only problem was getting the people from the extended warranty to make contact back to OC Welsh. Rob continued to make contact with the warranty agent until the problem was finally resolved. He did a great job and I want to thank him.
Posted on DealerRater by cgwmw6
I’m very satisfied with the service. He was kind enough to come to my house.
Posted on DealerRater by ERNESTO1376
Thely did an awesome job helping take care of our needs and we felt very welcomed at this dealership. Mr. Kim and Ms. Thely took our wants and turned them into reality. We appreciate them and will absolutely continue to do business with them and this dealership!!
Posted on DealerRater by Alainapinkham
The dealership was very supportive from start to finish. The communication was impeccable. I had e-mails and text messages that met my organizational needs. Jodi at the service desk was very informative and helpful. The tech that arrived was prompt and completed the task timely.
Posted on DealerRater by jjeselson
JOHN EVANS AND KIM Wells made buying this car so easy. I felt confident the entire time that I was delaing with professionals. And honestly Im so skeptical with buying cars I almost freeze completely. They really made it an enjoyable experience. Wow!! Our business will continue with them. Thank you!!
Posted on DealerRater by Hildebrants
I have bought several vehicles from OC Welch. I have always had a pleasant experience. This deal was no different. I went in knowing what I wanted and 2 hours later I was driving it home!!
Posted on DealerRater by barbgoodman
We were looking for a new truck with a similar trim package to my husband's current truck (F-150 XLT). I was able to get in touch with Sam Elliott and in less than 15 minutes we had what we were looking for. Sam has sold us our last 5 vehicles and was able to complete everything fast and kept us updated every step of the way! When it was time to come in a sign the final paperwork it was fast and a very easy transition. Chris in Finance was amazing as well! Can't say enough great things about OC Welch and the service that we receive with each new vehicle.
Posted on DealerRater by Tylersmom
Excellent support from the entire OC Welch sales team. Both Paul Mitchell and Craig Redker provided excellent service during sale, explained the process and the warranty.
Posted on DealerRater by Ed
Christopher Noland was amazing to work with. He was friendly his good attitude as professional.
Posted on DealerRater by SHERRYM112
Tracy Green is always helpful, always, smiling, and is honest and transparent. I appreciate her!
Posted on DealerRater by msully_30233
Friendly, Helpful, knowledgeable and ease to work with and I appreciate how quickly the booking process and the actual service is completed. Thanks
Posted on DealerRater by support42
Working with John and Kim was a great experience. And working with Justin was a smooth process. Overall, it’s a good experience.
Posted on DealerRater by Micdean1
Shia was very knowledgeable. The place was very clean. And I will be back for most services
Posted on DealerRater by heavy10
Tonya was absolutely fabulous to work with. She was so kind and had fantastic communication with us. We are staying in Sea Pines, on family vacation from Virginia, and as you can imagine, a non- functioning car with our three kids is not ideal during our special family time. I sincerely thank everyone from the service team to the techs to Tonya for squeezing us in so we can have a functioning APIM module during our long drive home. I was very thankful for the opportunity to utilize the Lincoln service team, because our local Ford dealership (Sheehey) does not have that option. It was of great value and I would absolutely return to this location again!!
We have already called our local dealership back home and they have ordered the APIM module so it can be replaced next week.
Thank you for the fantastic customer service and experience!
Posted on DealerRater by EMILY.MCCLENNY5
Christopher Noland hands down one of the best service advisors i have ever had the peasure to deal with. thank you!
Posted on DealerRater by NILSON7780
Best Ford dealership customer service experience yet! ! Tracy was wonderful. wish you had more like her.
Posted on DealerRater by FDEATS
Great to work with. Tonya has been excellent at relaying information at every step Give her a raise
Posted on DealerRater by ksharer
My old F350 had a number of issues. Chis Noland walked me through the cost and importance of each and helped me choose which were worth doing. Excellent advice and service.
Posted on DealerRater by bob@corsarohome.com
I just recently purchased a new vehicle and once again Sales manager Craig Redker made this a very pleasant, stress free, and exciting experience that this process deserves. Craig's knowledge, patience, and polite disposition make it happen. The process moves along smoothly thanks to Sales Consultant, Paul Mitchell, taking care of the many details that are involved in changing cars. Paul's immediate attention to these tasks with such speed and knowledge kept things moving along without a hitch. Putting everything into a proper format with the Finance manager was always one of my least favorite parts of the transaction. This is not the case with Manager Chris Black. Chris has been able to take the amount of legal information that needs to be verified and explain it in such a manner that all of it is completely understandable. Thanks to all you for a very pleasant experience.
Thanks again !!!!!!!
Bob & Joyce Cortese
Posted on DealerRater by Suncityjoy784
Always received complete, concise, courteous superlative service and genuine concern for myself and my vehicle from the personal at OC Welch.
Posted on DealerRater by abrmf6
Trisha was fantastic! She needs some help and support. Great attitude.
Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all good. He made it right. We’re all human.
Posted on DealerRater by mattshukstor
Had no issues with my visit. Had a great experience with my service. The best experience with my car rental and everything was perfect.
Posted on DealerRater by ANN821JEFF
Been getting cars from this dealership for 13 years. Always been treated well and this last visit was no exception!! I’ll be back
Posted on DealerRater by Bobfults
Landon was great and has amazing customer service! Welcomed me when I walked in and updated me when my car was ready
Posted on DealerRater by NTANGALOS
Been buying fords from OC for over 33 years . Great service and friendly people on his staff . Personal friends with OC .
Posted on DealerRater by Lbhgolf
Dealership is very easy to work with. They addressed all my concerns. This is the first time I've been there and it was a pretty good experience. I definitely enjoyed it Gabe was fantastic. Your apartment was fantastic. It just a pleasure to be there, so thank you for doing business.
Posted on DealerRater by RUSSELLJOSEPH21256
Very prompt. They took me right in and was very quick in doing the work. Had a recall but was told it would not pull up so will be redone at. A later date. Only thing when I got home and read over paper work it did not say tires were rotated even though coupon said they would be.
Posted on DealerRater by srhall1965
I contacted Gabriel to schedule my car for routine maintenance and subsequently brought my car in as scheduled. The whole process was easy and seamless.
Posted on DealerRater by SUSANM417
Tracy Green was very helpful and professional she is Great addition to your staff keep up the good work Tracy!!
Posted on DealerRater by FENNELL1974
OC Welch and his team were extremely helpful and patient as we looked at many different Explorers. Experience was excellent as always
Posted on DealerRater by no
Got me in last minute and was able to make sure my experience was seamless. My child was in the hospital and I needed to put it on a rush. Robert listened and made sure that I was taken care of and my vehicle was ready quickly.
Thank yall
Posted on DealerRater by tshanahan.personal
I had a great experience this morning while getting my car serviced. Everyone was so polite
Posted on DealerRater by ASHLEE.FERREIRA
Service has improved vs last few years. For an oil change and tire rotation I was in and out in less than an hour.
Posted on DealerRater by CNHUSTED
It was a pleasure purchasing my Lincoln Nautilus at OC Welch Ford Lincoln. Everyone there was very friendly and eager to help. Not my first and won’t be my last vehicle from this dealership.
Posted on DealerRater by Sealain
They were very helpful and considerate. They did the work, that was all I needed to do.
Posted on DealerRater by Gcal
Landen was courteous and pleasant. He made room in the schedule to provide us with”The works” maintenance. We are taking a long unscheduled trip and now we have the peace of mind that our vehicle was serviced. Thanks Landen for a job well done!!
Posted on DealerRater by Gary
Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
Posted on DealerRater by RON FAYFICH
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Posted on DealerRater by BADALAV
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Posted on DealerRater by SUNCITYDPBAKER
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
Posted on DealerRater by Hayescn26
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
Posted on DealerRater by ericstern9705
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great!
I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw).
Thank you again for responding so ably to my concerns. You guys are the best!
Roger Hatcher
Posted on DealerRater by RHATCHER47
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Posted on DealerRater by maryjaneedmunds
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Posted on DealerRater by BAMDAM12
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Posted on DealerRater by Reeah55
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
Posted on DealerRater by lauraleighbritt
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Posted on DealerRater by EDUARDOMOLINA1991
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
Posted on DealerRater by LARRY@THEBROBST.COM

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