Reviews

After being with out a car for two months I finally decided it was time for me to get a new one so I decided to look at different places so when we got to Oc Welch Ford we meet Ashton. He was Amazing!! He answer all of my question that I had, he was very nice and also professional! I would have never guess that he only started a couple of days ago, I though he had been there for a while. He never once rushed us!!! He also keep me and my family up to date during the whole financial process. I also had my 3 year old son with me ( Who also happen to be a handful) but Ashton never let that bother him, he also interacted with my son!! If you’re in need of a new car or want to trade one on please go to OC Welch and ask for Ashton!!!

Jeff went over and above, he personally installed my rear ac control unit in my 2022 Ford Explorer while I waited. OC Welch you have real professional working for you. Thank you Jeff A second thank you for getting the part order goes to Kia Collins.

The dealership is sprawling with inventory and has a beautiful showroom. I will be coming back to OC when it’s time for a new car again

I have bought at least 10 cars from ocwelch. And the last 4 from Sam Elliott. I am absolutely happy with their service.

They were friendly, knowledgeable and didn’t beat around the bush like dealers I’ve dealt with in the past.

My first time at O. CWelch. Brian was very courteous and service was completed promptly.

Great cars and excellent customer service! We love OC Welch and get all of our cars from him.

I have bought many vehicles my last 4 I bought from Oc Welch this was the easiest and most informative car buying experience I have ever had.My neighbor was heading to Jacksonville to buy a car 3 weeks ago and I told them Oc has a huge inventory of new and used cars they looked on line saw several vehicles that they liked so I called Oc and introduced them the next day they came home with a new vehicle and they also have nothing but wonderful things to say about there buying experience and also the service after the sale

Michele McQueen, the Lincoln Service Manager, was very knowledgeable, helpful and quick to determine our needs and worked diligently with her staff to get our problem fixed in record time so that we could drive our vehicle home this evening. This was a great help to us as we have about an hour and a half commute home. She provided up to date progress reports as the service took place. She was cordial, proficient and professional each step of the way it was truly a pleasure to do business with her. And, one last pleasant surprise, our car was washed and detailed inside too! Wow, talk about first class service!

Go see OC. Easy purchase! Sam, Joe and Jeff were so great to work with!

OC dealership workers were all very hospitable, kind and friendly. Much thanks to Russell for following up as he said he would and overall great communication at this dealer

My entire experience from sales to service has been above and beyond expectation. I am thrilled with the old-school customer service from O.C.and his incredibly knowledgeable, and hospitable team. Everyone is in place to make sure concerns are addressed, and handled in a professional, yet down home manner. Many thanks to Joe, Rick, and the ever always working, O.C. Welch. If you are in need of a new vehicle, definitely make your way over to O.C. Welch!

I received the best and most positive attention from the entire team. I'm definitely pleased with my vehicle.

Kelly was ver courteous and efficient. Always had a big smile on her face. Could not have been more helpful

Brian Hale was pleasant and accommodating. He represents the dealership well with a clean appearance and clear articulation of services offered. This dealership has been true to their word on follow up maintenance on my 2020 F150. Reasonable prices and truly quick service. Jodi topped it off with a pleasant demeanor and clear proficiency in her job. Great work OC team!

I have purchased my vehicles from O. C. Welch for over 25 years, always a great deal and great service. Go See O C for a great

This the fourth patrol vehicle I have purchased since 2017. Outstanding service with EVERY purchase!!

So easy to purchase this new car. Great staff! Go buy a car from them!

outstanding service from Sam, Joe, and Ed will refer all my friends and family Best dealership experience ever!

Excellent service. The staff was friendly and helpful. We received quality care and fadt turnover for service

I just purchased a King Ranch and have always wanted one and OC Welch made it happen.

Easy to deal with, very accommodating, unmatched service, and Mr. Welch himself took care of me!

OC is the best! Sales and service are amazing. I wouldn’t go anywhere else .

Michelle was totally first class and made it happen without a hitch. Superior service and attention to detail with a wonderful attitude.

Great personnel and helpful. Major drawback is the lack of vehicle parking and separate Lincoln service facilities.

We’ve purchased 7 vehicles at O. C. Welch over the years and we’ve always been very happy. Chip Welch and his colleagues work their magic to get the best price for each vehicle and they make the process very simple. If he could only swing me a vintage Bronco.

As always (3rd time buyer), top notch service. Very thorough, explaining everything every step of the way.

I entered the OC Welch fast lube around 2:00pm on a very busy day. David “fitted me in” to service my car. The technician suggested some helpful advice. I accepted his advice and they did all the work and my car was ready by 5:30. GREAT SERVICE. Deb K.

Buying our new car was a great experience. Friendly, professional, hassle free! Thanks OC! You made it easy to find Carol’s dream car. I heartily recommend OC Welch Ford Lincoln.

Best vehicle purchasing experience I have ever had. Drove over six hours round trip and would do it again. Had an appointment at 3 p.m., was a few minutes early, met at the door by Mr Welch and he had us back on the road in less than 30 minutes. Excellent service with friendly staff.

Finley was most accommodating. He did a great job of showing me how to operate all the new gadgets on my new car. He is so friendly and polite. If anyone is looking to buy a new car, I recommend Finley to help you out.

Byron he is a very nice person or a good patient understanding and willing to help you to get what you want

OC Welch Ford Lincoln is best in breed! Our buy/sell experience with OC was patient, and fair. They had a great selection of vehicles, and the buying process was seamless. The communication from the service department has also been efficient and effective. I highly recommend the OC Welch team for anyone in the market for a new or used car.

New 2023 Bronco Just traded our car with Neico at OCWelch Ford for a 2023 Bronco After driving new truck a couple of days fault occurred . Being a commercial HVAC Tech for over 40 year I understand the complexity of diagnosing & repairing communicating controls which are on most every machine or gadget made nowadays. Just want to send a shout out to the OC Welch Team!! Service Dept did an awesome job and kept me informed as they worked for a resolution. Turned out a faulty cable had to be isolated & then replaced. My salesman Neico stayed in communication with me also and assured me they were on the job. Good people Great service!! .

Kelly was so professional and helpful ensuring I received my loaner and knew all the special features especially those different from my 2019 Nautilus; also was pleasantly surprised to receive a new 2023 Aviator which I’ll drive with a mind to upgrade in the future.

Sam and Gerald were just GREAT! !!! Nice car also!!! They very patient with our questions and were explained in detail.

The people are very friendly and well educated about the cars they are selling. The don’t seem to be pushy or force you into buying what you don’t want.

Go See OC! ! Purchased sight unseen, in and out within 25 minutes. Great experience and Chris was fantastic to work with.

Our truck broke down on vacation in SC. OC Welsh was booked but they squeezed it in and got it fixed and running the same day. If they hadn’t we would have been stranded in SC for days. Thanks to them we were able to make it home safely.

We had a great experience with this dealership. Everyone was so nice and helpful. It made the buying process so easy!

This is the first time we've dealt with OC Welch and we had a terrific, excellent, A+ experience. Every employee who we had contact with had a great personality, answered all questions asked and were unbelievably friendly and knowledgeable.

I have been buying cars from this dealer for 7 years and my husband for 14 year. They’re always extremely professional, helpful, and friendly!!

Ed is a pleasure to work with and goes above and beyond in helping us find the vehicle that is right for our needs.

great team to work with ! we will be back to purchase another truck in the future. thank you nikolai

Nicest car purchase I ever made. Follow up has been beyond anything ever experienced. Go there.

Very easy to work with. Had my Bronco ordered in under an hour. Can’t wait until it arrives.

I was very comfortable and treated respectfully. My purchase was easy and straightforward. Thanks to my salesperson, Scott.

Yesterday, Kelly Hall was exceptionally helpful to me. My Ford Explorer was getting 4 new tires installed. The night before, I had picked up my sister at Savannah Airport. Yesterday, she called and said she was missing a small bag. Could I check my Ford? Well, it was at your dealership! So I called Kelly Hall and asked if she could track down my car and look for the missing bag? She went out of her way, found the car and looked for the bag. She immediately reported back to me and said that it was not in the car. This was very helpful in narrowing down where the bag could be. Ultimately, my sister found the bag. I am very grateful to Kelly Hall for the help she offered when I was in a pinch. Thank you. Kathleen Branigan

Everyone was real helpful and Neico was awesome working with and explain the process very well. Glad I came here from out of town. Thanks everyone!

Byron was incredibly helpful and went out of his way to find a great car for me. He was genuine and I highly recommend him to anyone looking to buy a car.

The whole process was easy. From Craig redker advising me what I should or shouldn’t get on my truck. To Chris black walking me through finance, and Linda and Rick helping me with my accessories! I can’t say enough about the experience. Felt like Friends helping me out rather than a business transaction. Go see OC y’all and god bless America!

Very friendly and helpful without being pushy Highly recommend Ask for Sam he is awesome

Very customer oriented and motivated to make the buying experience as easy and pleasant as possible! Everyone you come in contact with is very people oriented and care that you get the car you want and are interested in getting the customer the best deal possible!

OC gets involved in my deal He appreciates his customers. He sells to sell again. He values your business.

Had trouble reaching them on the phone but they were excellent in person. Friendly and fair pricing

Best place to buy a Ford hands down! And I guarantee nobody cares more about their customers than Mr. O.C. himself. Customer for life.

Keith has been incredible to work with ordering our new Ford!! He has been remarkably courteous and consistent throughout our purchase. He listened to our requests and was prompt with his communication. It has been such a breath of fresh air working with someone so knowledgeable and easy going! Thank you for everything OC Welch! Great experience!

They r very professional and the service is awesome, but the phone service is not professional I can't never talk to no one. They all ways be out.

Purchased a 2023 expedition max king ranch. LOVE it! Great customer service. Very helpful!! Will do business again!

Tom Landry did a great job. Showed patience and tried to get the best deal for me. Unfortunately the rates are too high to buy now , so I will lease a smaller vehicle instead.

We have been searching for the right vehicle and Finley was so helpful courteous and patient. He answers every question we asked and helped us with a gazillion cars!! So patient and represented O.C. Welch so professional!! You definitely need to see him when going to ford and Lincoln. Recommend him highly!!!

Very nice and clean dealership. Friendly and competent staff. I can only recommend OC Welch.

Overall good experiences. Purchased multiple vehicles from this dealership. Salesman and Finance Manager have been excellent. Service department struggles a bit

Excellent Service, follow through and delivery. The experience from start to finish was professional. I am very satisfied..

OC demonstrated exceptional integrity and professionalism by committing to our deal despite the hoops and hurdles our situation posed.

Hands down the easiest and best experience at a car dealership I have ever had. Quick, easy and professional

Unfortunately for me my truck broke down but when I called chip at OC Welch he let me trade my used truck in that had some problems and had me in a brand new truck almost in the same day!! Chip made my car buying experience very simple and easy

Very courteous and friendly. Very helpful. Great smile and personality. She went over all the details and answers all our concerns.

Over many years, have dealt with lots of service teams. Seriously, have NEVER had a better team than Michelle McQueen & Ginger. Proactive approach to answer questions, returning calls, and ultimately leaving a very satisfied customer. Can't tell you how impressed I've been with Michelle's team. Earned my loyalty.

Smooth sailing for the whole process. Thorough and knowledgeable. Shout out to Sam Deen for being a great sales person.

I will recommend the dealership to all and be back myself for service I r oil change etc work on my car michel is a very professional and organized lady

My drop off was easy & they were nice enough to offer me a courtesy car for the day, which I was not expecting. A very nice surprise since I had to be at work & would’ve been waiting for someone to pick me up otherwise

Rayquan did a great job communicating with me and provide excellent customer service. The service technicians did a great job!

The service was very fast and convenient. They kept me updated on my car and the time it would be finished. Rayquan is so polite and well-mannered.

Overall pretty nice experience. Russ and Joe T were the first two I dealt with. Both were nice and more than accommodating. Polly was great and Jeff rounded out the team to provide great customer service. The lot is very crowded though which made it tough to navigate, felt a little cramped.

My first time purchasing a car, they made it easy and affordable.Scott is AWESOME.

They have excellent service very fast and efficient. Very friendly as well and trustworthy for my family car.

Made the purchase very quick and easy and Nico was a pleasure to deal with

Professional attitude of service advisor. All work done in a timely manner. Car available as promised

Finley is great to work and willing to find what works for us functionally and financially.

Phenomenal experience at OC Welch Ford. Worked with Chip who took the time to answer all of my questions and give me the details needed to make a decision. If you’re looking for an efficient and dependable salesman Chip is your guy.

I felt confident chip was getting us the best deal. He was a pleasure to work with

Always enjoy visiting the dealership. Great service, great team, and outstanding display of vehicles. Will continue buying our new vehicles from OC Welch.

Great dealership, great staff, great location, great selection. I’ll definitely be buying all of my vehicles in the future from them!

OC takes good care of us. Does his best to get us the vehicles we need and gives us competitive pricing.

The only issue I’ve ever had with this dealership is the availability of service personnel, which I understand is common throughout the industry. Thankfully, the service manager gave me his direct extension to ensure that I have timely action.

I would like to say, we have purchased a number of Lincolns from O C Welch in Hardeeville SC over the years and this recent purchase was probably the best of the best due to the sales rep helping us, Mr. Andrew (Drew) Soto. Drew quickly (as in short time, not running)  approached me on the lot and he and I started off with a smile and a firm handshake and in 60 seconds we were searching for the car we wanted. Due to us searching the Lincoln web sites for information at several dealers within a 200 mile drive of home we had it narrowed down to a select few. As in previous years, (since 1993) we returned to O C Welch Lincoln to have our auto needs filled as well as for our Lincoln Pickup Truck. Still love and enjoy that MK LT. We did a test drive in each of the two vehicles we had previously decided on (Lincoln Corsair and Lincoln Nautilus) and quickly decided the Nautilus had pretty much the smooth, quiet ride as the MKS we traded in. Then the deal starts…. This experience is almost always trying or tasking (at least for me/us) due to the offer, counter offer process etc... Drew however remained faithful to the mission explaining things answering ALL of my questions then we would discuss further. Drew would visit the Manager for updates denial or approval. I am a person of 1,000 questions and Drew totally remained in our service as a customer, with a smile, from the beginning to the end to complete the sale. THEN after the sale was complete, I continued with another 1,000 questions for Drew on the tech setup of the new car. I commend Mr. Drew Soto, the Lincoln Sales Manager and the Finance guy for having the patience of Job waiting for me to complete things. I also want to commend the people that cleaned and prepped the Nautilus, checked it from end to end, filled it with fuel and completed the prep for delivery on short notice. Mr. O C Welch, I hope you see the potential in Mr. Drew Soto for becoming your top sales Consultant and more. (By the way, you skipped out on my customer photo opt “again”)  Thank you for continuing to keep your dealership a top shelf business. I’m sure you understand Top Shelf but for those that do not understand, it means there is “nothing further to reach up for.” TOP is TOP. Go see OC. God Bless OC, Drew Soto and others and GOD BLESS AMERICA.

Excellent customer service, staff goes above and beyond to ensure all our questions are answered and my service meets my expectations.

Very kind and helpful. Neico took the time make sure you understood what’s happening throughout the entire process.

Neico was amazing to work with! He was super knowledgeable, helpful, friendly, answered all questions.

Best experience I have had and I will come back to purchase a car very helpful

Great experience Would come back again. Very friendly staff. Thank you for making this pleasant

We buy all our work vans and trucks from him best around will be back soon to get the next one !

Mr. Welch has always taken good care of me and Tom Landry worked very hard to help me purchase the vehicle that I wanted. Very good experience.

Great service! Sam is a great salesman! very clean service center, and responsive. Will definitely go again.

It is really a pleasure having our car serviced at OC Welch. So easy. Michelle is very responsive and happy to have John Davis deliver our loaner. John was our sales consultant when we leased our first Nautilus. So it was nice to see him again. Love everything about our experiences at OC Welch!

The car purchase was simple and quick! ! Chris and Finley were great. I highly recommend them

Keith was a very great person to work with he listen to all my needs and directed me to Right vehicle.

Andrew was a pleasure to work with. He exceeded our expectations and went so far as to ensure the car was completely detailed and even personally delivered it to us. Great experience. Wouldn’t buy from anywhere else.

The experience at OC Welch was outstanding. The sale representative.Keith made the Jeep that I was purchasing for my a smooth transition. I referred any look for a car to Keith.