Reviews

Just received this beautiful 2024 Raptor R from O.C. Welch. Everyone on the team was great to deal with from start to finish, and follow-up has been spot on. Easy to deal with and great people to work with.

This dealership continues to struggle with vehicle mechanic shortages, and cannot perform all the tasks required for a 150,000 mile Factory Service. They require a second appointment (15 weeks apart) to complete the service. Call and inquire about this detail before taking your vehicle there. You start off at QuickLane, and then are referred to the Service Department for the remainder of the required service items for the Factory Service package.

Arrived for an oil change and system update. Lincoln service person was efficient, fun, and knowledgable. Even with a local system downtime, she handled the check in perfectly . Service was quicker than i expected. Car was clean and ready to go but i hated to leave the dealership canteen which had the best breakfast sandwich ever! May stop by just for food!

Raycon was quick to check me in upon my arrival. My vehicle was ready at the time I requested. I highly recommend the Quick Lane service.

Best Ford dealer in the Southeast hands down

Awesome experience purchasing a vehicle! Quilla and Angel were easy to work with, best place to buy a car in the lowcountry!

Ross Munro, Service Advisor, is knowledgeable, responsive, helpful, and courteous. It's rare these days, but incredibly appreciated. Thanks Ross!

O.C. Welch personally provided our family unparalleled assistance in the recent purchase of our Hybrid Lincoln Nautilus. He insured that our experience resulted in a happy customer. Our 2024 Hybrid Nautilus is unmatched in it's comfort, quietness and digital experience. O.C. Welch Ford Lincoln is definitely a great place to do business!

Tracy in your service department is wonderful. Went out of her way to help with a problem situation.

Quilla was very nice and professional sale person. The deal went through very smoothly. I’m truly going to enjoy my much need vehicle. So come to down to OC Welch ask for Jocquilla Roundtree.

First class people and service for the purchase.

Fui atendida por el mismo O.C Welch me trató muy bien y salí muy contenta con mi nuevo carro ❤️

It was a great visit for my Ford Bronco Sport and myself! Making my appointment with Michael was so easy! When I arrived Michael & Tracy greeted me. Tracy checked me in and was so awesome! She made me feel like family! I also met 3 great technicians, when they invited me into the shop to discuss my tires. While waiting in the main waiting area, I met John Evans. We had a lovely conversation. He certainly helped my waiting time go by faster. Thank you, OC Welch for your fabulous team!

Fui atendida por el mismo O.C Welch me trató muy bien y salí muy contenta con mi nuevo carro ❤️

I took my Ford Edge in for service of an electronics issue. Miguel Betancourt said he would correct the issue and within the hour he had it corrected. He was terrific.

Kayla managed my service timely with high quality and sensitivity, considering my need to be back on the Island for a Doctors visit.

The best car buying and dealership experience I have ever had. I have told good number people of one of kind dealership that they need to experience for themselves!!

Found an F250 from inventory. Called for a trade-in estimate. From the first contact, to sales, to finance, these are nice people willing to help you get the vehicle you want. Do the research, know your vehicle, trim level, and acceptable colors/accessories. Check for rebates and special interest financing. Having pre-approved financing can help. Know how much you afford, and how much you want to pay. If you remain patient and calm, they will help to make your purchase easy and pleasurable. Thank you O.C.

We had an Amazing experience with Oc Welch! Our Sells man Sam was amazing! We will definitely be back for our next purchase!

Very professional, gave me a fair price for my trade and every thing was on time.

O.C has now helped me twice in a few months. They have earned a lifetime customer.

I just left the storm ravaged area of Western NC to drive to Florida to move my Daughter up with me. We had been flooded in for several days and I left as soon as the water receded enough to drive. Apparently, I filled up my diesel truck with contaminated fuel. I was pulling a trailer when I lost power and was forced to find help. I was very fortunate to have been with in a few miles of O C Welch Ford. I limped my truck into the dealership but was told that they were weeks out on service and repair due to their own problems with Hurricane Helene. After explaining my situation to Rob Steckley, the service advisor, He contacted Rob for a diesel evaluation. My fuel filters were clogged from the contamination. They had been recently changed so we know it was the fuel. In a few hours, They had me on my way just in time to get my Daughter out of Florida as Hurricane Milton destroyed that area. I was so appreciative of them helping me out in a time of need and urgency. I can't express how thankful I am to the staff of O C Welch for what they did for me. Tony Lopresto

Excellent service as at best Lincoln Dealership around

I have bought dozens of cars in my life and have never felt so good about my experience as this used car purchase. What made this so unique and amazing was my sales guy Devon Fry. I did this purchase from New Jersey when I found the listing on line. I filled out a form to get in touch, and Devon reached out to me by phone. It was a rainy Saturday, and the normal pictures of the car were not completed yet. Devon went out and took a bunch of photos and texted them to me. That was just the beginning. Everyday after he stayed in touch and reported back to me about the questions and progress the car was making through the service that they do as normal procedure when putting a used car up for sale. Devon went above a beyond in making sure the car was perfect and I was satisfied by his answering every detailed question. I made a deposit to hold the car and he followed through with every step. Even today after I wired the payment and basically knew the deal was done, he spent an hour going to the Mercedes dealership to get me a window sticker. I had said from the beginning it’s always nice to have it because it gives all the details you don’t know about otherwise. And it’s good for my eventual resale. They are sometimes difficult to get as we both found out. But he managed. Even though I live over 700 miles away, I will use Devon again when I’m looking for another car. No pressure, no BS, just an honest hard working guy that goes above and beyond to make a car buying experience comfortable. Thank you Devon and thank you to O.C.Welch Ford Lincoln organization for having a fair pricing structure and following through with providing Blue Certification and fixing things that you don’t normally get taken care of. And all of this without asking and done via phone and text. This is the first time I have ever written a review but this time it was well deserved!!

Jay Marthers was outstanding. I test drove a Maverick on Saturday and was impressed. I told Jay everything I really wanted on a vehicle and he took me to the perfect one. Today I purchased it. Jay and everyone else I dealt with were very friendly, knowledgeable and helpful. Highly recommend Jay and the O. C. Welch dealership!

I met with Mr. OC Welch regarding some previous service, he took care of it in fine manner. Also Ms. Kayla Wilson, the Lincoln Service Concierge was really great, she was attentive and personable, I felt like I was in really good hands with her.

I had an amazing experience working with Jay Marthers at O.C. Welch Ford-Lincoln, Inc. From start to finish, he went above and beyond to ensure all my needs were met. His attention to detail was spot on, and he always got back to me promptly, making the whole process smooth and stress-free. If you’re looking for top-notch service and a seamless car-buying experience, I highly recommend Jay Marthers! He truly cares!

Chris Brubaker was very helpful and attentive with picking out a car that fits my needs and budget. He was very clear and forthcoming with info on the cars that He showed me. Transaction process with paperwork was smooth. I will definitely refer him to friends and family that are looking for a new vehicle. This was our sixth vehicle purchase from OC Welch because he stands behind the name!

Nice team to deal with and quick service at reasonable prices- and local too with interesting cars in lot!

Excellent Service!!!!!

I was given an appointment date and time. My vehicle was left in the Service line the night before. More than a week later (Hurricane Milton and Parts) caused quite an inconvenience. The vehicle is an F-150 diesel. There is only one diesel mechanic. The work was topnotch. The vehicle runs well. The lady cashier was extremely nice and made the inconvenience seem not so tolerable.

Never bought a car or truck anywhere else except at OCWELCH Ford. Great dealership and everyone is great there. Thanks again OC

The Notre Dame Club of Hilton Head thanks OC Welch Ford for the generous donation of golf balls to be given out at our 25th Annual Scholarship Golf Outing. This gift will allow us to support deserving students attending Catholic schools in Beaufort County. O.C., your continued participation in this event is appreciated. -Terry Garrigan, Golf Committee

Best customer service ever! Linda was nice and helpful

Sam Elliott was our salesman on October 5th. This was by far the best experience we have ever had in buying a car! Sam was extremely knowledgeable and friendly. He answered all of our questions and found the perfect car for us! Thank you for everything!

Had a wonderful experience with Sam. He went above and beyond for us! Highly recommend!

awesome guy!!! would come back

Great experience!

The service I received was excellent. They replaced my passenger mirror on my 2022 Ford Explorer in less than 40 minutes. I look forward to using their service department in the future. I highly recommend them!

Lovely dealership. I enjoyed working with them tremendously. No pressure to upsell. Just straight information. Very smart about their products unlike most dealerships I spoke with before purchasing from OC Welch. I would like to especially thank Marifel Morgan, my salesperson. She was pivotal in deciding to purchase that day and that dealership. She made us feel so comfortable and well-informed that we decided to purchase that day. Thank you, Marifel!

Very good service

We ordered a beautiful 2024 Ford Expedition from OC Welch, Blufton SC. Jay was our Sales person and the experience he facilitated was our best ever. We have owned 5 BMWs , 3 Mercedes ,3 Mazdas and a couple of classic 37 Ford trucks, yes we are Senior folks and know good when we experience it. If you want to be provided a first class buying experience go see Jay, a former marine, a dad and a gentleman.The car is amazing gave up a BMW and a Miata RF to go to one giant gorgeous ride. Very happy !! Hiltonhead residents

Sam Elliott is an Excellent Salesperson. Complete.

Just traveled from 2 states away to buy my new truck from OC Welch Ford! Have always heard what a first class guy OC was, and how well he treated his customers, so I decided to give him a try. I was particular about what I wanted in my new truck in the way of equipment, color, trim, etc., and naturally there were no such units available that fit my wants. OC agreed to special order it for me, and a few months later it finally arrived. When my wife and I arrived to pick it up, we were treated like family by the entire staff as well as OC himself. Such personalized service by all involved. Special thanks to Chris in Finance who so graciously stayed late taking care of all the paperwork, explaining everything in detail. A truly great experience! Would highly recommend for any Ford or Lincoln needs. “Go-See-OC” really is the place to be! Thanks OC !!!

Sam did a great job of working through multiple issues in transferring my new truck from a different dealership. Great in returning texts and very willing to find solutions before things became a problem. Would highly recommend him.

Service appointment setup was simple and flawless. Appointment time was met with happy and supportive customer care. Vehicle was delivered on time. Would only request to combine the “routine” service department (oil, filters, general maintenance) with the “something’s wrong” service department. I had to set up separate appointments and have to come in at separate times to have all my needs satisfied. Overall, they provide great service.

O C Welch has been a stable for me, I've owed several Fords & when needed, I have always purchased any parts needed for my vehicle from OC parts department. I've been pleased with the kindest & quick service . Ben, seemed extremely experienced & was kind to help me any way he could. Thank you for your knowledge & kindness

Marifel Morgan is the most sweetest person to do business with. O C Welch should be honored to have her as an employee. Because of her, I will return to buy another car in the future. Please recognize her professionalism in doing her job and a whole lot more. Thank you Marifel for all your hard work.

On time and very efficient this trip. Getting a lot better with servicing lanes.

Couldn’t be more pleased with our experience. We drove from Alabama to get our second truck from OC. No other dealership compares—with service, with price or professionalism. He had the exact truck I was looking for and I couldn’t have gotten a better deal anywhere else. I was very pleased with my last truck, and the few service needs it had he took care of it right away. It could have gone another 100,000 miles. I also am proud to give OC my business not only because he has the best options for my truck needs but also happy to give him my business because of ALL the things he does for the people and city of Savannah and Richmond Hill and surrounding areas. He truly gives from the heart and is a shining example of how we all should be.

The employees are very courteous and don't pressure you. I love my Ford Edge!!

The Service Writer was extremely helpful and kept me updated on the progress. Extremely informative and professional.

Great dealership and enjoyed working with my salesman, Chris. Bought 2 vehicles from here within a week.

Couldn't have been nicer!

Best and most courteous service I've ever experienced with my Lincoln MKZ. Reasonably priced as well

I had a fantastic experience working with Sam Deen and Blake. From the moment I walked into the dealership, he was friendly, knowledgeable, and never pushy. This is the second car I buy from him. Everything was smooth and stress-free. I highly recommend Sam to anyone looking for a great car-buying experience!

Jay Marthers did a great job walking us thru the trade-in process, answering all our questions, and explaining warranty information, etc. We are happy clients and would recommend Jay for any of your automobile transactions!

I came in a while back and Devon helped me and and my friend look for a car. He took his time and was very patient with us.

We recently took our 2023 Explorer-King Ranch to O.C. Welch to have the air conditioning serviced since the air conditioning had suddenly quit working. After discussing the service work to be completed with the Service Advisor and subsequently with the Service Manager, we were told they did not have a loaner vehicle available for the warranty repair item. We personally discussed the matter with O.C. Welch, and within 3 minutes, he graciously had a loaner vehicle available for us to use while our vehicle was being serviced. If you are thinking of purchasing a new or previously owned Ford/Lincoln product and as retirees of Ford Motor Company, we highly recommend that you speak personally to O.C. at O.C. Ford/Lincoln in Hardeeville, SC for all of your vehicle needs. Larry and Eva Bell - Hilton Head Island, SC

Working with Jay was a relaxed and easy buying experience. He had asked all the questions to find exactly what I wanted. I am so happy with my new Bronco!! Thank you Jay!!

He made everything so easy and took the time to explain all the new technology in the car and on the app. Great experience

He made everything so easy and took the time to explain all the new technology in the car and on the app. Great experience

Sam Elliot (salesman) & Chris Black (finance) gave me an excellent buying experience! I usually hate (as most people do) hate buying a vehicle at the dealership. This experience was painless. These guys definitely gave me a “no pressure” experience by being friendly, knowledgeable, and patient while I was making a decision with both the vehicle & the financing. I really love my 2024 Ford Maverick XLT and recommend that anyone that is in the market for a new or used vehicle to “Go See O.C.” in Hardeeville, SC!

It was very friendly and enjoyable. Would recommend for those looking to buy new to go see OC. His inventory is greater than any other in the area..

Great customer service. I have a small business and our vehicles are our lifeline. OC welch keeps us moving even during service. Great company and cares about our time as well. Thanks OC

Let's face it: most of us dread car buying. That's why my experience at O.C. Welch was a game-changer. Their streamlined, text-based process was incredibly convenient, allowing me to communicate on my own terms without pressure. What truly impressed me was their exceptional service - they even picked me up from the airport, making me feel valued from the start. The actual purchase was refreshingly simple and fast. No wasted time on unnecessary paperwork or long waits. The team was knowledgeable, transparent about pricing, and answered all my questions without pushy sales tactics. O.C. Welch has transformed a typically stressful experience into something efficient and pleasant. Their combination of modern communication, exceptional service, and a hassle-free process sets a new standard for car buying. If you're in the market for a new car and want to avoid typical dealership headaches, I highly recommend giving O.C. Welch a try.​​​​​​​​​​​​​​​​

Our experience at O.C. Welch Ford Lincoln, Hardeeville, SC. was great! I was with my Dad when he ordered a brand new Ford Escape through his salesman, Jay . Jay was extremely helpful and professional throughout the buying process. He was very respectful of their needs/wants and kept them informed of the shipping and arrival dates . Needless to say , my parents are very happy with their new car! We would recommend O.C. Welch to anyone. Thank -you again Jay for helping make this a very smooth & easy experience for them!

I had a great buying experience with Sam at OC Welch. Easy to work with and great pricing. Highly recommended

This is review of the service department. My Service Advisor was Rob Steckley and he was great! I had a major problem with my 2018 Ford Escape's engine. Rob immediately identified that it was a special "recall/customer satisfaction" issue and that despite being out of warrantee, Ford would take care of it. They scheduled it right away and with fixed the problem. Communications were clear. Rob kept me advised of progress and any delays (due to parts) etc. Thanks Rob, and thanks Ford for standing behind their product. Rich

It was a great experience! Sam Elliot and Chris were very helpful getting me exactly what I wanted and working through the financial part. Very quick and smooth process!!!!

Sam Elliott, Joe Ferezy and Chris Roe were outstanding to deal with in all aspects of my deal. They all went above and beyond to ensure my deal was the best possible and maximized my discounts. I’ve bought many new vehicles and by far was the best dealer I’ve worked with. Thank you all!

Drove from Savannah, GA to Hardeeville, SC to deal with Sam Elliott at O C WELCH FORD-LINCOLN DEALERSHIP….. Could not be happier. The entire process was easy, professional, personable and everyone was courteous! Sam Elliott is incredible and so is my LINCOLN NAUTILUS! ⭐️⭐️⭐️⭐️⭐️

My wife and I just purchased a 2022 Ford F350 Dually. Sam, our salesman, was amazing. We live about 2 hrs away and he sent me all the details on the truck, including all the intricate detailed pictures I requested. He was prompt in responding to messages, calls, and emails. Paul, the finance manager, explained all our warranty and service plan options in depth and let us choose, was not pushy at all. We will definitely be back to do business!

Quilla is the most honest & down to earth sales professional I have ever met. She deserves 5 stars all day long!! I love my new car, Thank you for everything Quilla!!!

Jay Marthers and Chris Roe made my purchase, quick, easy and absolutely delightful. Informed, transparent with all information and I could not recommend them more highly! Ask for them at OC Welch.

Jay Marther was/is my salesman. I've just leased my second Lincoln Corsair....the first time thru Jay. Jay is a low-keyed salesperson who never pushed and was extremely professional in every way. I'm sure I drove him crazy with my indecisiveness.....thinking of my pocketbook....back and forth between an Escape, an Edge and the Corsair! He guided me, but let me make my own decision! He took his time with me even tho this whole process has taken a few months! I'd go back to Jay in a heartbeat!! Cudos also to Joe Ferezy and Chris Black in their patience and help thru the leasing process! Thank you all!! PS....Now I'm driving a 2024 'Whisper Blue' Corsair and loving it!

My family has purchased many vehicles over the years, and it is without hesitation that we say that OC Welch's vehicles, support staff and sales professionals are the best! They are couteous, no-nonsense and fair-traders that we would recommned to anyone interested in purchasing a new or used vehicle. Sam E. and Rich K. are awesome and highly recommened you ask for them when purchasing you next vehicle! A+++

O.C. Welch does all the service on my 2016 Explorer. It still runs like new. I feel safe driving thanks to O.C. Welch.

Timely evaluation and reasonable price to fix.

Jay was very easy to work with and made my trade in a very smooth process.

Ms Quilla with OC is top notch. She is very knowledgeable of the current inventory and a pleasure to work with. Thx OC !!

It’s great to see a dealership that offers an exceptional buying process from start to finish. Nolan and Joe were fantastic to work with and made sure I was completely satisfied, which I am. I leased a brand new F150 lightning from them and they made the entire experience seamless and painless. I truly appreciate the efforts and thanks again!

Best dealership i have evee purchased from. No crazy mark ups or pushy sales people. My purchase went smooth and fast. I started searching while the hurricane was going on and Nolan(my sales person) was sending me the info i requested and pictures of the vehicle i wanted. He stayed in contact even after the purchase to make sure i was satisfied. 10/10 wouod recommended.

Great selection and prices. Picked a new truck and had a great experience. I would highly recommend.

I'm a retired US MARINE and my truck was recently totalled. I called OC and he quickly found a great vehicle to replace mine.This is the second vehicle I've purchased from OC and I'm now a customer for life. For a great deal and the most professional , knowledgeable and polite customer service. GO SEE OC!!!!!!!

Had the best experience and the best service. Got the car I’ve been dreaming of and I couldn’t be happier. The team helped me every step of the way and did everything they could to make sure the process was fast and efficient.

Great service

3 days ago I commissioned as a 2ndLt in the Marine Corps. I needed a reliable car to get me where I need to go! Without hesitation they helped me find the best deal and provided guidance!! Everyone here was beyond helpful and friendly. They showed so much respect and love for me & the Marine Corps! Leaving here with my new Broncho Sport, I feel as if I also found a new family! Semper Fi.

Jay. was great! Honest and straight forward however I was shorted on my trade by Mr.Roe. The numbers added up to me getting more back but Mr. Roe in financing. Insured we work with round numbers. Which shorted me about $565 bucks. I called and left a message with no return call from finance. I will be returning with the paper work to get the remaining monies returned to me. Other than that it was a pleasant and fast experience. Again. Jay was awesome and he was a straight shooter like me so I was pleased to do business with jay.

CARING SERVICE ,TRUSTED WORKMANSHIP, GREAT INVENTORY, BEST PRICES, AS I HAVE CHECKED OUT ALL OF THE SURROUNDING DEALERS AND FOUND NONE BETTER .

Jay was very knowledgeable and understanding of our needs. Our experience was very focused and possibly the quickest we had at purchasing a car.

Ford Service is time tested and proven to be Excellent.

As always, OC Welch is awesome to deal with. They make it easy to do business and are always helpful.

This dealership is the best I have ever dealt with. Everyone was delightful to work with. O. C. Welch Ford Lincoln has definitely won me as a customer.

Tech showed up at my house and did the recall to my 2014 Platinum right in my driveway. Took about 45 minutes to an hour.

Had the best service I've ever had getting a car. It was quick, smooth and painless. Thank you Jay Marthers.

Great costumer service with Jay marthers, thank you so much with our purchase and all you are doing

Went in knowing what we wanted to buy Jay was very helpful and friendly and told us a lot about the car. He told us to come back the next day to pick it up once we signed all the paperwork. Unfortunately when we went to get it ,although it was supposedly cleaned twice, inside it still was quite dirty, I know this is not a reflection of Jay but the service team needs to do a better job.

We had a great experience buying our 2023 Ford Bronco from OC Welch. We placed a custom order through them from the factory to get the exact color, model and options we wanted. Pricing was very up front and once the vehicle was delivered to OC Welch the transfer went very smoothly. ***Updated*** After a bit of difficulty getting in touch with the OC Welch Service Department Mr. Welch himself intervened and has been extremely helpful. It is pretty amazing in this day that the actual owner of the company is taking the time to make sure that his customers are taken care of. I appreciate Mr. Welch's commitment to customer service, maintaining a good reputation for his dealership and standing behind the products he offers. His actions and the support given by OC Welch Ford is how a company should represent themselves.

Mrs.Rountree is an outstanding saleswoman, she did what I would have done if I was in her shoes, TO MAKE SURE THE CUSTOMER IS SATISFIED. She is truly an angel .