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From beginning to end O C Welch was a great experience. Their communication is like no other. I never had to wonder what was going on or what was happening next. They are great to work with.
A very positive experience thanks to Tonya Service Advisor who kept me informed as to the progress of my car’s service. My car was completed and returned clean. Tonya reviewed everything that was done and reviewed the report on the condition of my car. Everyone I dealt with was professional, competent and a pleasure to work with.
Trisha was great. Got the deal done in a very short period of time. Best experience by far.
Excellent Service!!!!!
Great staff, great service
Parrish did an excellent job of explaining all the features on the new Ford F150. He made my new purchase seamless, thanks Parrish
We were traveling to the area visiting friends when our electrical system started acting strange then it wouldn’t start. I fiddle around with it till I got it to start. We called the dealership late in the day and they were able to get us in at approximately 4:30 and we left before 5:30 with our car totally repaired turned out It was just a battery, but they checked out every other item in the car. Goerge treated us very good. He was very professional & and courteous, as was the entire crew. Thanks again for saving our visit with our friends!!
My F250 blew a turbo hose on the afternoon of Oct. 19. I was between Bluffton and Savannah. I made it to O.C. Welch service shop at 5:29. They were wrapping up preparing to close at 6:00. Ross listened to my situation and all of a sudden Chase stepped in from the back. The initial thought was there was no one available to start the repair and possibly not even the part. But Ross and Chase stepped into action, got vehicle info and part needed. Chase made the repair, Ross got all the info and the paperwork and they had the repair completed and I was leaving at 6:00, closing time! Absolutely phenomenal work! Thank y'all.
I had service work done on my auto in Sept 2026 and the experience was absolutely awful. However after a road trip my auto was not acting right and I found myself back at OC Welch and after the way I was treated last time that was the last place I wanted to be. This time it was a night and day difference, the communication was spot on and the team could not have been nicer. Nobody wants to take their vehicle to the shop but after the service I received today I was happy to be a ford owner. Thank you everyone who assisted me.
I came into OCWelch Ford in Bluffton, SC for a routine quick oil change. I received professional and friendly service from all people that encountered, including OC Welch, himself. I most recently purchased four new Michelin tires for our F150 mostly due to age. Also got an oil change. OC and team will keep this truck running and in great shape for years! Thank you.
Gabe the service advisor is literally the best!!! Always super helpful and friendly. Bob and Arturo in parts are also pretty great!!
I was pleasantly surprised by the professional and quick service that I experienced at the OC Welch service center. Tonya Conover is the quintessential service advisor at her position on your team. Excellent service, outstanding personnel!
Best of the best. George Melendez over in the quick lane was spectacular and went above and beyond. He helped me with an issue concerning my tailgate lock and personally repaired it. He was accurate with timing and helped me with previous issues. He has a lot of knowledge and extremely professional.
Amazing
Got in and out. Great service
I am offering my enthusiastic and sincere thanks to OC Welch Ford for their prompt and courteous attention to my repair concerns. Thank you so very much and I look forward to visiting OC Welch again.
Thelma was amazing!!!!! She got me into my next dream car after trading in my 2023 Bronco Sport. I couldn’t be more happy with the care and finesse of her handling my sale!! The amazing of exuberance and exhalation I felt signing the paperwork has my stomach fluttering with butterflies! Thelma and the crew over at O.C. Welch Ford are fantastic, especially when it comes to military members!!! Will definitely come back for my next vehicle!!!
Had vehicle serviced at O.C.'s yesterday. Minor problem followed which was handled expeditiously by George and Landon. Their follow-up handling is what was exceptional. I thank you both..
Great Service!
I recently purchased a Ford F-450 from O.C. Welch Ford-Lincoln, and I couldn't be happier with the entire experience! From start to finish, OC and his team made the process incredibly smooth, straightforward, and enjoyable. Communication was excellent, everything was handled professionally, and the entire transaction was seamless. Being in the automotive business myself, I have a tremendous appreciation for dealerships that truly understand customer service and know how to make the buying experience effortless. OC and his team certainly delivered on all fronts. It's refreshing to work with people who genuinely care about their customers and take pride in what they do. A big thank you to OC, Chris, and the entire team at O.C. Welch Ford-Lincoln. First-class experience all around, and I wouldn't hesitate to do business with them again. Highly recommended!
OC Welch is a fantastic place to buy a car! Their sales staff is kind and caring patient, but not pushy. Please consider them next time you’re looking for a vehicle.
Long wait even with appointment. Oil change almost 2 hours. I had to reset my milage from key admin setting which was not done by technician
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
I just wish I could get a lower interest rate my sales man was very awesome
I’m assuming this is for my tire repair. I brought it in told Landon in the Quick Lane I have a bolt in my tire. The guys were able to fix it because it was in the middle of the tire. There was no charge as I had purchased the tire care plus option when I bought my truck. They also went the extra mile and evened out the rest of the tires and topped off my washer fluid.
Had the truck put in service department for an actuator Dan repair under warranty 2023 F150 Powerboost. During the course of the repair that handle was damaged. After a couple calls I gave up never heard a response back. The service manager called me set up the appointment. Appointment gave me a vehicle to drive while the handle was being repaired. Whoever they used did such a good job that it looked like the damage never happened. They really did do a good job repairing that handle and it was the driver‘s door handle so it was obvious you couldn’t miss it. I’m went ahead and gave them the five stars because after some effort and I finally gave up, they did call me back and set everything up to make it right. There’s no need for pictures because there’s no need and everybody showing each other‘s mistakes online we all make mistakes they still get five stars because they made it right.
I came in looking for a dependable vehicle that would fit in my budget. Mr. Sam Elliott did such an awesome job and went out of his way to find the perfect vehicle for me. Very professional and caring individual. I will be sending customers to see you!
Very good service and the guys checking me in were very courteous! It took a little longer than expected but very grateful for them getting me an appointment on short notice
Excellent work and help from Mrs. Thely Daust 100% would recommend thank you for all the help and making it so easy and thank you to Mr. Chip for helping us get it done.
Thanks to your dealership for excellent service. Service Advisor Nancy Andrews was super helpful and just an outstanding individual. When my vehicle was returned tome and I noticed that the initial warning light was still on, I returned to her and she immediately had the code cleared. I will surely make my next appointment thru her.Thanks.
Dealership was great to work with. Samuel my salesman was totally awesome and knowledgeable and astute in the business. I appreciate people like this as that’s the way I operate every day of my life. Always a please working with people who cares about others and tries to accommodate them in every regard. Great experience. I will be a returning customer.
I recently purchased two Ford F-150s from O.C. Welch Ford in Hardeeville, SC for my company fleet and had a great experience. Salesman Sam E. was straightforward, knowledgeable, and made the process easy — no pressure and clear communication the whole way. Finance manager Chris B. was equally professional and efficient, getting everything handled cleanly so we could get the trucks into service quickly. The dealership has a solid selection and the staff is easy to work with. If you’re in the Hardeeville or Lowcountry area looking for F-150s (or any Ford) for personal use or a commercial fleet, I’d recommend O.C. Welch Ford. Sam E. and Chris B. took good care of us.
Outstanding service was received when i took my car in for a service item. They handled it with professionalism and performed the work while I waited. My only complaint is that it took me multiple calls into the service department before someone answered the phone to book my appointment. I left multiple VM's and nobody called me back. On about the 4th call over a couple weeks into the service phone line, they picked up and were extremely nice and helpful.
Sam was a terrific salesman! Extremely helpful !!!
Trish Mittelbrom has done an outstanding job in finding the perfect Bronco for me. Trish is professional, diligent, thorough and manages the entire negotiation with patience and efficiency. She is a breath of fresh air in purchasing a vehicle!!! Kudos to OC Welch Ford for hiring such a terrific gal. What an asset!
Thely Daisy and William Daniel gave us a red carpet experience from beginning to end. Thely is just an all around kind person and made the experience simple. William is a straight forward and honest manager- he asked what I wanted for the deal to happen and did exactly that. We will be enjoying our Bronco Raptor for years to come!
O C Welch Ford Lincoln is the best place to buy or lease in South Carolina or Georgia. Friendly knowledgeable people and the service is the best
Great visit, got me in and out quickly and efficiently, notified me of upcoming service needs. Gets better every visit.
The entire staff was incredibly helpful in a very stressful situation! I was not planning on being stranded without a car while on vacation with my 3 kids, but here we are! Trisha made the transaction easy, my kids were accommodated, and the car is a great fit for our family.
Thank you for a Wonderful experience! We love the new Truck!!!
Just came in to browse and left with a brand new vehicle! Thely was amazing to work with and she is so nice and helpful. She knows how to help customers and is always on the customers side. Would highly recommend her to anyone and I would definitely do business with her again!
Thely was great do deal with and very professional. Made the new truck buying experience very easy. Thely definitely puts the customer first.
David a great sale person..
I went to the dealership just to see what they had! I walked the lot for a few minutes and found several trucks I was interested in. Charles “salesman” was very attentive but with zero pressure. He got me the keys to the trucks and left me to check them out but he was standing by waiting to answer any questions I had. I bought a 2026 F350 and it was the smoothest buying experience I have ever had. Charles along with the finance manager made it that way. I will be back for sure
Paul Mitchell was great helping us with our new Aviator, made the whole process smooth and easy. All we had to do was pick which color we wanted and drove it home! Would definitely recommend to a friend!
My experience from start to finish went smoothly. From identifying the vehicle, insuring it was a certified Lincoln preowned, to its certification level. I was kept informed of the preparation process along with pictures and a video. The salesman arranged to have the vehicle delivered to our home (about a two hour drive). Finally, the vehicle was priced fairly.
Found myself stranded Christmas Eve away from my upcountry home when my 2020 Lincoln Aviator would not start. Despite covid issues; the folks at O.C. Welch hung in there to get me going again. Cindy, Eric and even Mr. OC got involved. Thank you Steve Kay Anderson SC October 2026 A visit for warranty repair was easy with help of Tonya,Judith and Alexis. Thanks Steve Kay
Had an excellent experience buying a vehicle from O.C Welch dealer, Carolina Da Silva went out of the way to make the sale pleasant, finance department was prfesional and courteous, will recomend 100% buying from them.
Charles was a pleasure to work with and the purchasing process was a breeze. Thank you OC!
We love our F-150 from Davis!
Working with Tom makes car shopping fun and easy. Highly recommend you ask for Tom!
Trish is phenomenal! Attention to detail and goes the extra mile!!
We bought a 2026 Ford F-150 about couple weeks ago we are really enjoying the Ford we had gotten a sweetheart deal our sales representative which was Tricia she was magnificent very well knowledgeable of everything she did and she know how to treat a customer if we ask a question if she didn't know it she will find the answer I thank God for her and thank you very much for the sweetheart deal we will be recommending other family members and friends to you guys again thanks a lot go see OC for sweetheart deal love you guys may God bless you all
I recently purchased a CPO 2025 F-150 Crew Cab from O. C. Welch Ford in South Carolina, and I couldn’t be happier with the entire experience. I initially worked with Craig Redker, the Used Car Manager, who started the transaction, and Carolina DaSilva, who assisted with the rest of the process. From beginning to end, everyone was professional, straightforward, and easy to work with. The truck I purchased was absolutely mint with only 3,200 miles. O. C. Welch Ford had, by far, one of the best selections of pre-owned and Ford Certified F-150s I found anywhere in the South Carolina region. I also received a very fair trade-in value for my truck. There was no back-and-forth haggling or games — everything was straightforward and exactly as discussed. I received the Ford Certified CPO rate of 4.9% for 60 months, exactly as Ford advertised, with no attempt to change or mark up the interest rate. They emailed me the buyer’s order, and it was exactly what we had agreed to over the phone. They even delivered my new truck directly to my home, completed the paperwork with the driver, and took my trade back to the dealership. The entire process was incredibly convenient. I worked in a dealership myself until recently, and I can honestly say that I was treated exactly the way I would have wanted my own customers to be treated when I was in the business. I highly recommend O. C. Welch Ford, Craig Redker, and Carolina DaSilva. They earned this 5-star review, and I would absolutely do business with them again.
Davis was great!
Davis was very knowledgeable about the Bronco Sport and told me the differences between the Bronco and Bronco Sport. It’s too bad Ford don’t make the Excape no more!
Meet Thely in late Saturday closing time she help me find the right truck I need . Chip and Scott help me get me my truck approved I recommend OC Welch Ford . Go see Thely at OC if you need Truck . She cared about her customers.
Bought my second car this year from Paul Mitchell. He was a straight shooter who was easy to work with when I bought a Lincoln Nautilus in April, so when I wanted to buy a Ford Ranger this fall I hoped he could help me there, and he was terrific again. I'm very satisfied working with this dealership.
We recently purchased a Navigator through Paul Mitchell. It was a great experience, which is generally tough to say when buying a vehicle. Paul(very nice guy) showed us multiple SUV's and helped us land on the perfect Navigator. Closing the deal literally look an hour and a half and was painless, I didn't feel like they were trying to pull one over on me. They had the truck cleaned up, gassed up, and ready to go by the time paperwork was done. Would recommend to a friend!
I had such an amazing experience working with Thely! As a first-time car buyer, I was honestly nervous and didn’t know what to expect, but she made the entire process so much easier and less stressful. From the beginning, she was incredibly helpful, patient, honest, and genuinely caring. I never felt pressured or like I was just another sale. Thely took the time to answer all of my questions, explain everything to me, and make sure I felt comfortable with my decision. She truly went above and beyond to make sure I understood the process and felt confident in my purchase. You can tell that she genuinely cares about her customers and wants them to have a good experience. I’m so grateful that I had Thely to help me through my first car-buying experience. If you’re looking for someone who is honest, caring, knowledgeable, and actually has your best interest at heart, I highly recommend asking for Thely! She was absolutely wonderful to work with! ❤️
OC Welch is always your best choice if you are wanting to buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!! Thank you Sam and OC
OC Welch is always your best choice if you wanted buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!!
I highly recommend Sam Elliot and O.C. Welch Ford. Sam is an excellent sales representative and a true asset to this dealership. I have purchased multiple vehicles from Sam, both personal and commercial. The dealership is well organized and handled my most recent purchase competently. Thanks Sam! The Raptor is a Blast! Skip
Trisha Mittelbronn was my salesperson today and did a fantastic job. Her communication was on point. She was very responsive to my initial emails and answered all of my questions completely. Trish was very knowledgeable with financing, the trade-in process and of all the warranties associated with my purchase. She made the entire transition into my new F-150 smooth and painless. I highly recommend asking for Trish if you stop by the O.C. Welch Ford dealership. Thank you Trish!
Trisha was courteous, but as a remote (phone) buyer, my experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day delay that impacted my ability to manage time-sensitive paperwork. Additionally, Justin did not respond to my email and instead had Trisha follow up via text, which felt indirect and unprofessional. I was also uncomfortable with the use of pressure tactics to push the extended warranty, and ultimately felt compelled to purchase it due to those tactics rather than making an informed, confident decision. Overall, the experience could be improved with more consistent communication and a more professional, customer-focused approach for remote buyers.
Good
I recently purchased a new F250 from Craig Redker at OC Welch Ford. This was the second truck I have purchased from Craig and OC. Just as my first experience, Craig made the second purchase very easy and streamlined. He also enabled me to buy much more truck than I had originally intended and I’m very pleased. The level of personalized service and professionalism was top-notch. This f250 is my 7th ford truck and I will certainly continue with them in the future. Thanks Craig and OC!
Highly recommend coming to OC Welch for your next vehicle! Come see Thely, Chip and OC Welch, they will make anything possible for you! Had to track down Thely from where she was before, always worked with her at Vaden Nissan, so I had to come over here and work with her again, she’s simply the best in the business!! Go see OC!!!
Outstanding, Hassle-Free Service at Quick Lane! Brought my Mustang and F150 into the Quick Lane at O.C. Welch in Hardeeville for routine maintenance, and the experience couldn’t have been smoother. From the moment I pulled up, Tracey, our service advisor, was welcoming, attentive, and got everything checked in without delay. The turnaround time lived up to the "Quick Lane" name. They took care of the oil change, tire rotation, brake service, and multi-point inspection quickly and thoroughly, keeping me updated throughout the wait. There was no pressure to tack on unnecessary add-ons—just honest communication and professional, high-quality work. The waiting area is clean, comfortable, and has a café. The entire crew makes customer service a clear priority. It’s rare to find a dealership service department that values your time this much. Highly recommend O.C. Welch Quick Lane to anyone in the Lowcountry looking for reliable, top-notch vehicle service!
Great place!!
Charles Derrer did a great job and made my F-150 very easy. I would like to thank Charles and Chip Welch.
Great experience!!! Trisha was awesome!!! Would definitely buy from OC Welch Ford again.
Tom Landry at OC Welsh Lincoln was an exceptional sales associate. He was in constant contact with me and found the exterior and interior colors that I was looking for. He applied various discounts and presented me with a great deal. This was the best leasing experience I’ve had over the past 30 years. I should also mention Paul the financial associate. He was very patient and thorough and explained all the cost associated with my lease.
My wife and I had the most enjoyable experience recently at O.C. Welch in Bluffton, SC. Our salesman, Sam Deen, made everything easy, comfortable and stress free as we purchased a car and a truck. We highly recommend buying a car here and make sure you ask for Sam!!
Carolina was great! Amazing working with her! Highly recommend her help if you’re looking to buy!
Charles was a tremendous help in helping me select a car. I am delighted to be going home in a Bronco Raptor
Great team effort at OC Welch Ford; especially the Quick Lane Service Team! They are real pros!! Well done OC!
My husband purchased a used F-150 from Carolina. She was very willing to help make the purchase successful. We appreciate her enthusiasm ,her best effort and polite service . I can highly recommend Carolina!
My service rep. Mike, kept me informed throughout the process. He was knowledgeable and polite, a pleasure to work with.
1000% improved scheduling. Communication while waiting and wait time.
100% exceeded my expectations, from sales through follow up. Great job done by all..!
We couldn't be happier with our experience at OC Welch purchasing a newer truck. Thely Daust made the entire process easy and stress-free. She was friendly, knowledgeable, and took the time to understand exactly what we were looking for. A special thank you to Chip Welch, the VP, who personally came over to assist us. It was clear that both he and Thely truly cared about helping us find the right vehicle at a price we could afford. Their professionalism, courtesy, and dedication made a huge difference. We left feeling valued and confident that we got a fantastic deal. We highly recommend them to anyone looking for honest, customer-focused service.
Sam Elliott and Chris were extremely helpful at OC Welch. I highly recommend them and the dealership.
Was ok just takes so long to buy a new vehicle
This morning we had a very nice visit with Paul Mitchell who was very happy to help us drive a Lincoln Nautilus. I have never met a nicer - absolutely no pressure- salesman, and I have dealt with 100s of salespeople in my lifetime. If you go to this Lincoln dealer, we recommend you ask for Paul.
After 11 years, I decided to trade in my 2015 F150 for a smaller Maverick. I met Thely Daust at O C Welch who spent hours showing me both new and late model Mavericks on their lot. Thely spent hours helping me narrow my selection and then working with her sales manager to arrive at a deal which we both agreed to. I was very happy to drive away in my “new” 2025 Maverick. Thank you, Thely, for your patience and professionalism.
My wife and I just bought a brand new Lincoln from OC Welsh Ford Lincoln. Paul Mitchell our sales representative was fantastic. I cannot say enough about how easy this process was dealing with OC Welsh. I would highly recommend anyone in the market for a new or used Vehicle to reach out to Paul Mitchell I promise you you will not be disappointed
Tonya did a great job managing my service appointment on my Lincoln. Very professional and competent
Great service
Excelente service! Carolina Da Silva made the buying process supper easy. Highly recommend.
April is the best Service Advisor- always gets me what I need with a smile!
Great experiance. They had ALOT of inventory and found the truck I was looking for.
Excellent service and the Lincoln service department was great! Thanks for the timely communication.
Tracy Green at Quik lube is the only person Who knows what she’s doing with all the employees who are answering the phone calls she is extremely knowledgeable, Polite and caring person! Great asset to OC Welch! Thank you, Tracy…
Thely, chip and Chris where super helpful with the purchase of my Bronco. Thank yall
Great experience with everyone that I dealt with especially my sales person Sam Elliott. I would highly recommend doing business with this dealership.
We were interested in buying a used or new Lincoln Nautilus so we stopped at OC Welch to have a look at their inventory. We were met by Tom Landry and explained what we were looking for. It was late in the day and Tom stayed to show us the vehicles and explain the differences in the models. We had never been a Ford buyer before and we were looking to trade in our Lexus. Tom was very patient and took the time to tell and show us the different models. We were very impressed with his knowledge and Customer Service skills. We agreed to come back on Monday to review a few different models. Tom showed us 4 different cars that we were interested in and brought them to the front of the dealership for us to compare and make a decision. We spent several hours before we decided on a 2026 Lincoln Nautilus Reserve 2. Tom was outstanding throughout the entire process until we drove off with our new Lincoln Nautilus. We are both seniors and this is by far the best experience we’ve ever had in buying a vehicle. I apologize for the long review but it is important to call out outstanding Customer Service and Tom Landry has it. Thanks again Tom for switching us to a Lincoln customer. Sincerely, Bob and Carol Rebele
Sam was great during the entire car selection process. We weren’t planning on buying anything but Sam found us the perfect car! We would definitely recommend him!
OC Welch Ford has been selling vehicles to our family owned business for over 3 decades. We appreciate how hard OC, Chip and the rest of his team work to ensure a great buying experience. You build that kind of relationship based on trust and service.
Had a great experience working with Peter Bentley. So helpful and kind!
The purchase of our new car went very smoothly. No pressure, and in reality the car sells itself. Working with the staff at O.C. Welch was delightful.
We purchased 5 vehicles to support our fleet needs. Samuel Elliott was responsive, flexible and pulled together a great deal for us. We're very happy with our purchase and look forward to maintaining a solid relationship with OC Welch… Ford from here on out! Thank you!
I am extremely satisfied with the whole process. I arrived at 5:30 PM with no vehicle in mind. I told the sales rep. what I needed, and I went home at 7:30 PM with a new used truck. I am extremely satisfied.
They made the experience pleasant. They were very knowledgeable. They exceeded my expectations!
Marifel was very honest and courteous through my purchase of my 2011 Lincoln MKZ Hybrid. She sent me pictures of what it looked like. I bought it without seeing it in person. She answered any questions I had about the car and the buying… process. She called me the next day to make sure I was happy with the car. She will help you to make buying very easy and simple.
New sales rep could not be more helpful and professional. He will go far! Also Michelle in service was awesome too!
Shopping through several avenues for a larger vehicle than what we had, my husband came across the 2019 Ford Expedition Max. He was approached by salesperson Angela Gorg. Knowing O.C.Welch's reputation, we allowed her to guide us through… the car buying process
Excellent response from Sales team. Answered all of my questions and provided good advice.
I brought my truck to OCW to repair / remove a large dent in the rear door . I dealt with Tim in service he’s great to work with and is committed to customer satisfaction. Tim went way beyond the norm to get the dent guy to take care of my… truck . It came out perfect !
Fantastic car buying experience. No hard sales pitch. Felt comfortable and in control of the entire process. Ask for Sam Elliot. He was our sales consultant. Never had a better car experience.
They have tons of choices and really great sales team.
First class experience from beginning to end. Oil change and rotation was handled perfectly.
I had a great experience. Alexis James was very knowledgeable. He got me a great deal. He was patient as we walked the lot and found the best car for me and my family. I told my other friends and family about him.
We had a very pleasant experience at O.C Welch Ford. Our sales consultant Samuel Elliott listened to what we were looking for. He was very pleasant to deal with and made the whole process easy.
This is the third vehicle I have purchased from OC Motors. Each experience has been more positive than the last….. quality service with a smile exclamation.
Purchased a 2023 Lincoln Natilus from OC Welch Ford Lincoln. Every step of the process was handled professionally, friendly, and with great communication. Our experience working with OC and his team on this purchase was amazing. And, best… of all, my wife drove away with her dream car. Thanks OC!
Sam Elliott went above and beyond to make sales process pleasant.
OC was a pleasure to work with. He knew we were in the market for specific vehicles and he notified me when he had them in stock, then held an order for me even though he only had a verbal commitment. He didn't sell the vehicles to another… buyer even though there was high demand, and for that, he gets 5 stars for his integrity.
I was completely unaware that customer service could be taken to this tier. O.C. Welch has incredible anticipation of customer needs. Hands down… the smoothest car buying experience I have ever encountered. O.C. thoroughly covered all… bases… value, trade in, add ons, delivery… Dedication, and hard work shined through every step of the process. Thank you, O.C. for putting some ease in my otherwise hectic life. Extremely thankful, Stacy Ritchie
OC made buying our Ford Expedition easy and stress free for our growing family. He was always available to answer any questions and meet all of our needs. We are so thankful for his help! This is the second vehicle we have bought from OC… and we will continue to use and support him.
One of the most reputable men in the business. OC and his staff always go above and beyond!
In for service at 10, out at 10:45! Great job!
This Ford company changed the oil in both of my Mercedes. In the time it took me to get an appointment at Mercedes. Same oil, better prices.
Mr Welch personally called me and helped me solve my service issues as always personable professional service Top Notch exceeded Expectations
Through and very efficient!! Phil was very professional as always!!
Totally satisfied
Was easier than ordering a good beer. In and out in an hour. LOVE the truck. If you have not bought from OC Welch, you've not yet seen how a professional conducts business.
Fast and friendly expert service, even did a recall fix, on their own, without me having to make an extra appointment. They also do excellent work.
Took my 2013 F150 in for re-call work and had O C Welch do my brakes and back up camera. $$ we’re reasonable and work done timely
Service with a smile
my service adviser Cindy & mechanic Greg were OUTSTANDING!!!
Even though I live closer to the dealer who sold me my Lincoln, I drive OCWelch because of their dependable and courteous service department. I will probably buy my next vehicle from them.
I was travelling 1000 miles from home when a hinge holding the tailgate window on a Ford Explorer broke leaving the window hanging on by one hinge. I was able to get the window back in place and get to the dealership without an appointment and received great service and care when, in fact, the dealership was scheduling appointments for service work a week out. Thy ordered parts for overnight receipt and repaired to vehicle the next day. They provided interim transportation and completed the work as planned. They could not have been more helpful in keeping me on schedule. This is a class organization.
Awesome service when buying my wife's Explorer. Got the car I wanted for a better price than I expected.
Have my truck in for a courtesy oil change without an appointment. Cindy took care of my vehicle. Many thanks.
After talking with Mr. Welch, the issues we had were resolved!! I would recommend his dealership as one of the best in the southeast!!
Lincoln sales person (Karen) and her sales manager (Chris) were very professional, pleasant and helpful to work with. There was no pressure to buy. Opposite experience from another dealership we had visited to test drive a Jeep before making a buy decision. Paperwork was well organized and that manager (Kermit) stayed late to accomodate my work schedule. Definitely not what you think of as a typical car buying experience. This is our 3rd car from them in 14 years -- very satisfied with all three experiences.
Maria W works very hard to provide an exceptional level of customer service.
happy with the service, time consumed, etc
I shopped around for tires. The dealership had the best price, comparable to the online order it yourself guys with no hassle. No hard sell tactics or smoke and mirrors. They just listened to what I wanted, showed me options, and set up the install. Great service department. They earned my future business.
Worked out the deal on a 2013 Ford exec car via email. The dealership was 3+ hours away and the sales manager stayed late to meet us had the car setup and prepped ready to go at the front door when we got there. He worked to make sure everything was right when we got there. The whole experience was one of the best ever buying a car.
I had my warranty service and an oil change done yesterday. The service was very fast and completed in the time frame they told me. In addition they washed my car after completing the work. I also had my 20,000 mile warranty work done at the same time and everything was done perfectly. It was a pleasure doing business with them.
My wife and I have been buying new and used cars from O.C. Welch Ford for over 16 years. The dealership offers a great product backed by great service at a great price. The size of the dealership is huge, but we've never felt like "just another customer." I've never felt "pressured or taken advantage of" in any way throughout our buying experiences, I've dealt with various sales associates, sales managers, and even O.C. himself, and I always felt good about the integrity of the vehicle and that of the owner. I've never hesitated on referring family and friends to the dealership which has resulted in cars being purchased by my parents, sister, as well as my wife's grandparents; the transactions were easy and there were never any surprises. O.C Welch Ford goes above and beyond to satisfy their customers.....before, during, and after the sale.
This is my second new vehicle purchase from OC Welch in Hardeeville, SC. Mr Welch was personally involved and extremely helpful with all aspects of the vehicle purchase from the vehicle selection to financing and delivery. Will be looking forward to the third and subsequent purchases. Thank you Mr. Welch
My recent visit at O.C.Welch Ford Lincoln was an extremely pleasant experience. They honor their promises, treat their customers with respect and provide excellent service. Mr. O.C. Welch gives customers his undivided attention to make sure their car buying experience is second to none. Whether using sales or service you will find the staff at O.C. Welch Ford Lincoln in Hardeeville, SC friendly, knowledgeable and committed to customer satisfaction.
I just purchased a Ford Mustang for my son and I live in Ft. Lauderdale now. He is having it shipped directly to my house! I have been doing business with OC Welch since my first job with Ford Motor Company and I was a Field Manager for Ford Motor Company in Jacksonville in 1986. I was a consultant to the Ford dealers in both Georgia and Florida and decided to buy my wife's first car from OC Welch. I have been purchasing all my family's cars from him ever since. You won't find a more honest and reputable dealer anywhere that gives you a competitive price and the feeling that you bought a car from your next door neighbor. I highly recommend you go online to their website even if you don't live near the dealership...your car or truck buying experience will be one that you will enjoy for the rest of your life!
We Came All the way from Florida to purchase a 2nd auto from this Company. When you walk in the door you feel like you just walked into and old Friends home and it was so nice to have the owner of the dealership take such interest in his customers. We will be back.... Sincerely Vickie M Bradenton, Florida
From beginning to end O C Welch was a great experience. Their communication is like no other. I never had to wonder what was going on or what was happening next. They are great to work with.
A very positive experience thanks to Tonya Service Advisor who kept me informed as to the progress of my car’s service. My car was completed and returned clean. Tonya reviewed everything that was done and reviewed the report on the condition of my car. Everyone I dealt with was professional, competent and a pleasure to work with.
Trisha was great. Got the deal done in a very short period of time. Best experience by far.
Excellent Service!!!!!
Great staff, great service
Parrish did an excellent job of explaining all the features on the new Ford F150. He made my new purchase seamless, thanks Parrish
We were traveling to the area visiting friends when our electrical system started acting strange then it wouldn’t start. I fiddle around with it till I got it to start. We called the dealership late in the day and they were able to get us in at approximately 4:30 and we left before 5:30 with our car totally repaired turned out It was just a battery, but they checked out every other item in the car. Goerge treated us very good. He was very professional & and courteous, as was the entire crew. Thanks again for saving our visit with our friends!!
My F250 blew a turbo hose on the afternoon of Oct. 19. I was between Bluffton and Savannah. I made it to O.C. Welch service shop at 5:29. They were wrapping up preparing to close at 6:00. Ross listened to my situation and all of a sudden Chase stepped in from the back. The initial thought was there was no one available to start the repair and possibly not even the part. But Ross and Chase stepped into action, got vehicle info and part needed. Chase made the repair, Ross got all the info and the paperwork and they had the repair completed and I was leaving at 6:00, closing time! Absolutely phenomenal work! Thank y'all.
I had service work done on my auto in Sept 2026 and the experience was absolutely awful. However after a road trip my auto was not acting right and I found myself back at OC Welch and after the way I was treated last time that was the last place I wanted to be. This time it was a night and day difference, the communication was spot on and the team could not have been nicer. Nobody wants to take their vehicle to the shop but after the service I received today I was happy to be a ford owner. Thank you everyone who assisted me.
I came into OCWelch Ford in Bluffton, SC for a routine quick oil change. I received professional and friendly service from all people that encountered, including OC Welch, himself. I most recently purchased four new Michelin tires for our F150 mostly due to age. Also got an oil change. OC and team will keep this truck running and in great shape for years! Thank you.
Gabe the service advisor is literally the best!!! Always super helpful and friendly. Bob and Arturo in parts are also pretty great!!
I was pleasantly surprised by the professional and quick service that I experienced at the OC Welch service center. Tonya Conover is the quintessential service advisor at her position on your team. Excellent service, outstanding personnel!
Best of the best. George Melendez over in the quick lane was spectacular and went above and beyond. He helped me with an issue concerning my tailgate lock and personally repaired it. He was accurate with timing and helped me with previous issues. He has a lot of knowledge and extremely professional.
Amazing
Got in and out. Great service
I am offering my enthusiastic and sincere thanks to OC Welch Ford for their prompt and courteous attention to my repair concerns. Thank you so very much and I look forward to visiting OC Welch again.
Thelma was amazing!!!!! She got me into my next dream car after trading in my 2023 Bronco Sport. I couldn’t be more happy with the care and finesse of her handling my sale!! The amazing of exuberance and exhalation I felt signing the paperwork has my stomach fluttering with butterflies! Thelma and the crew over at O.C. Welch Ford are fantastic, especially when it comes to military members!!! Will definitely come back for my next vehicle!!!
Had vehicle serviced at O.C.'s yesterday. Minor problem followed which was handled expeditiously by George and Landon. Their follow-up handling is what was exceptional. I thank you both..
Great Service!
I recently purchased a Ford F-450 from O.C. Welch Ford-Lincoln, and I couldn't be happier with the entire experience! From start to finish, OC and his team made the process incredibly smooth, straightforward, and enjoyable. Communication was excellent, everything was handled professionally, and the entire transaction was seamless. Being in the automotive business myself, I have a tremendous appreciation for dealerships that truly understand customer service and know how to make the buying experience effortless. OC and his team certainly delivered on all fronts. It's refreshing to work with people who genuinely care about their customers and take pride in what they do. A big thank you to OC, Chris, and the entire team at O.C. Welch Ford-Lincoln. First-class experience all around, and I wouldn't hesitate to do business with them again. Highly recommended!
OC Welch is a fantastic place to buy a car! Their sales staff is kind and caring patient, but not pushy. Please consider them next time you’re looking for a vehicle.
Long wait even with appointment. Oil change almost 2 hours. I had to reset my milage from key admin setting which was not done by technician
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
I just wish I could get a lower interest rate my sales man was very awesome
I’m assuming this is for my tire repair. I brought it in told Landon in the Quick Lane I have a bolt in my tire. The guys were able to fix it because it was in the middle of the tire. There was no charge as I had purchased the tire care plus option when I bought my truck. They also went the extra mile and evened out the rest of the tires and topped off my washer fluid.
Had the truck put in service department for an actuator Dan repair under warranty 2023 F150 Powerboost. During the course of the repair that handle was damaged. After a couple calls I gave up never heard a response back. The service manager called me set up the appointment. Appointment gave me a vehicle to drive while the handle was being repaired. Whoever they used did such a good job that it looked like the damage never happened. They really did do a good job repairing that handle and it was the driver‘s door handle so it was obvious you couldn’t miss it. I’m went ahead and gave them the five stars because after some effort and I finally gave up, they did call me back and set everything up to make it right. There’s no need for pictures because there’s no need and everybody showing each other‘s mistakes online we all make mistakes they still get five stars because they made it right.
I came in looking for a dependable vehicle that would fit in my budget. Mr. Sam Elliott did such an awesome job and went out of his way to find the perfect vehicle for me. Very professional and caring individual. I will be sending customers to see you!
Very good service and the guys checking me in were very courteous! It took a little longer than expected but very grateful for them getting me an appointment on short notice
Excellent work and help from Mrs. Thely Daust 100% would recommend thank you for all the help and making it so easy and thank you to Mr. Chip for helping us get it done.
Thanks to your dealership for excellent service. Service Advisor Nancy Andrews was super helpful and just an outstanding individual. When my vehicle was returned tome and I noticed that the initial warning light was still on, I returned to her and she immediately had the code cleared. I will surely make my next appointment thru her.Thanks.
Dealership was great to work with. Samuel my salesman was totally awesome and knowledgeable and astute in the business. I appreciate people like this as that’s the way I operate every day of my life. Always a please working with people who cares about others and tries to accommodate them in every regard. Great experience. I will be a returning customer.
I recently purchased two Ford F-150s from O.C. Welch Ford in Hardeeville, SC for my company fleet and had a great experience. Salesman Sam E. was straightforward, knowledgeable, and made the process easy — no pressure and clear communication the whole way. Finance manager Chris B. was equally professional and efficient, getting everything handled cleanly so we could get the trucks into service quickly. The dealership has a solid selection and the staff is easy to work with. If you’re in the Hardeeville or Lowcountry area looking for F-150s (or any Ford) for personal use or a commercial fleet, I’d recommend O.C. Welch Ford. Sam E. and Chris B. took good care of us.
Outstanding service was received when i took my car in for a service item. They handled it with professionalism and performed the work while I waited. My only complaint is that it took me multiple calls into the service department before someone answered the phone to book my appointment. I left multiple VM's and nobody called me back. On about the 4th call over a couple weeks into the service phone line, they picked up and were extremely nice and helpful.
Sam was a terrific salesman! Extremely helpful !!!
Trish Mittelbrom has done an outstanding job in finding the perfect Bronco for me. Trish is professional, diligent, thorough and manages the entire negotiation with patience and efficiency. She is a breath of fresh air in purchasing a vehicle!!! Kudos to OC Welch Ford for hiring such a terrific gal. What an asset!
Thely Daisy and William Daniel gave us a red carpet experience from beginning to end. Thely is just an all around kind person and made the experience simple. William is a straight forward and honest manager- he asked what I wanted for the deal to happen and did exactly that. We will be enjoying our Bronco Raptor for years to come!
O C Welch Ford Lincoln is the best place to buy or lease in South Carolina or Georgia. Friendly knowledgeable people and the service is the best
Great visit, got me in and out quickly and efficiently, notified me of upcoming service needs. Gets better every visit.
The entire staff was incredibly helpful in a very stressful situation! I was not planning on being stranded without a car while on vacation with my 3 kids, but here we are! Trisha made the transaction easy, my kids were accommodated, and the car is a great fit for our family.
Thank you for a Wonderful experience! We love the new Truck!!!
Just came in to browse and left with a brand new vehicle! Thely was amazing to work with and she is so nice and helpful. She knows how to help customers and is always on the customers side. Would highly recommend her to anyone and I would definitely do business with her again!
Thely was great do deal with and very professional. Made the new truck buying experience very easy. Thely definitely puts the customer first.
David a great sale person..
I went to the dealership just to see what they had! I walked the lot for a few minutes and found several trucks I was interested in. Charles “salesman” was very attentive but with zero pressure. He got me the keys to the trucks and left me to check them out but he was standing by waiting to answer any questions I had. I bought a 2026 F350 and it was the smoothest buying experience I have ever had. Charles along with the finance manager made it that way. I will be back for sure
Paul Mitchell was great helping us with our new Aviator, made the whole process smooth and easy. All we had to do was pick which color we wanted and drove it home! Would definitely recommend to a friend!
My experience from start to finish went smoothly. From identifying the vehicle, insuring it was a certified Lincoln preowned, to its certification level. I was kept informed of the preparation process along with pictures and a video. The salesman arranged to have the vehicle delivered to our home (about a two hour drive). Finally, the vehicle was priced fairly.
Found myself stranded Christmas Eve away from my upcountry home when my 2020 Lincoln Aviator would not start. Despite covid issues; the folks at O.C. Welch hung in there to get me going again. Cindy, Eric and even Mr. OC got involved. Thank you Steve Kay Anderson SC October 2026 A visit for warranty repair was easy with help of Tonya,Judith and Alexis. Thanks Steve Kay
Had an excellent experience buying a vehicle from O.C Welch dealer, Carolina Da Silva went out of the way to make the sale pleasant, finance department was prfesional and courteous, will recomend 100% buying from them.
Charles was a pleasure to work with and the purchasing process was a breeze. Thank you OC!
We love our F-150 from Davis!
Working with Tom makes car shopping fun and easy. Highly recommend you ask for Tom!
Trish is phenomenal! Attention to detail and goes the extra mile!!
We bought a 2026 Ford F-150 about couple weeks ago we are really enjoying the Ford we had gotten a sweetheart deal our sales representative which was Tricia she was magnificent very well knowledgeable of everything she did and she know how to treat a customer if we ask a question if she didn't know it she will find the answer I thank God for her and thank you very much for the sweetheart deal we will be recommending other family members and friends to you guys again thanks a lot go see OC for sweetheart deal love you guys may God bless you all
I recently purchased a CPO 2025 F-150 Crew Cab from O. C. Welch Ford in South Carolina, and I couldn’t be happier with the entire experience. I initially worked with Craig Redker, the Used Car Manager, who started the transaction, and Carolina DaSilva, who assisted with the rest of the process. From beginning to end, everyone was professional, straightforward, and easy to work with. The truck I purchased was absolutely mint with only 3,200 miles. O. C. Welch Ford had, by far, one of the best selections of pre-owned and Ford Certified F-150s I found anywhere in the South Carolina region. I also received a very fair trade-in value for my truck. There was no back-and-forth haggling or games — everything was straightforward and exactly as discussed. I received the Ford Certified CPO rate of 4.9% for 60 months, exactly as Ford advertised, with no attempt to change or mark up the interest rate. They emailed me the buyer’s order, and it was exactly what we had agreed to over the phone. They even delivered my new truck directly to my home, completed the paperwork with the driver, and took my trade back to the dealership. The entire process was incredibly convenient. I worked in a dealership myself until recently, and I can honestly say that I was treated exactly the way I would have wanted my own customers to be treated when I was in the business. I highly recommend O. C. Welch Ford, Craig Redker, and Carolina DaSilva. They earned this 5-star review, and I would absolutely do business with them again.
Davis was great!
Davis was very knowledgeable about the Bronco Sport and told me the differences between the Bronco and Bronco Sport. It’s too bad Ford don’t make the Excape no more!
Meet Thely in late Saturday closing time she help me find the right truck I need . Chip and Scott help me get me my truck approved I recommend OC Welch Ford . Go see Thely at OC if you need Truck . She cared about her customers.
Bought my second car this year from Paul Mitchell. He was a straight shooter who was easy to work with when I bought a Lincoln Nautilus in April, so when I wanted to buy a Ford Ranger this fall I hoped he could help me there, and he was terrific again. I'm very satisfied working with this dealership.
We recently purchased a Navigator through Paul Mitchell. It was a great experience, which is generally tough to say when buying a vehicle. Paul(very nice guy) showed us multiple SUV's and helped us land on the perfect Navigator. Closing the deal literally look an hour and a half and was painless, I didn't feel like they were trying to pull one over on me. They had the truck cleaned up, gassed up, and ready to go by the time paperwork was done. Would recommend to a friend!
I had such an amazing experience working with Thely! As a first-time car buyer, I was honestly nervous and didn’t know what to expect, but she made the entire process so much easier and less stressful. From the beginning, she was incredibly helpful, patient, honest, and genuinely caring. I never felt pressured or like I was just another sale. Thely took the time to answer all of my questions, explain everything to me, and make sure I felt comfortable with my decision. She truly went above and beyond to make sure I understood the process and felt confident in my purchase. You can tell that she genuinely cares about her customers and wants them to have a good experience. I’m so grateful that I had Thely to help me through my first car-buying experience. If you’re looking for someone who is honest, caring, knowledgeable, and actually has your best interest at heart, I highly recommend asking for Thely! She was absolutely wonderful to work with! ❤️
OC Welch is always your best choice if you are wanting to buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!! Thank you Sam and OC
OC Welch is always your best choice if you wanted buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!!
I highly recommend Sam Elliot and O.C. Welch Ford. Sam is an excellent sales representative and a true asset to this dealership. I have purchased multiple vehicles from Sam, both personal and commercial. The dealership is well organized and handled my most recent purchase competently. Thanks Sam! The Raptor is a Blast! Skip
Trisha Mittelbronn was my salesperson today and did a fantastic job. Her communication was on point. She was very responsive to my initial emails and answered all of my questions completely. Trish was very knowledgeable with financing, the trade-in process and of all the warranties associated with my purchase. She made the entire transition into my new F-150 smooth and painless. I highly recommend asking for Trish if you stop by the O.C. Welch Ford dealership. Thank you Trish!
Trisha was courteous, but as a remote (phone) buyer, my experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day delay that impacted my ability to manage time-sensitive paperwork. Additionally, Justin did not respond to my email and instead had Trisha follow up via text, which felt indirect and unprofessional. I was also uncomfortable with the use of pressure tactics to push the extended warranty, and ultimately felt compelled to purchase it due to those tactics rather than making an informed, confident decision. Overall, the experience could be improved with more consistent communication and a more professional, customer-focused approach for remote buyers.
Good
I recently purchased a new F250 from Craig Redker at OC Welch Ford. This was the second truck I have purchased from Craig and OC. Just as my first experience, Craig made the second purchase very easy and streamlined. He also enabled me to buy much more truck than I had originally intended and I’m very pleased. The level of personalized service and professionalism was top-notch. This f250 is my 7th ford truck and I will certainly continue with them in the future. Thanks Craig and OC!
Highly recommend coming to OC Welch for your next vehicle! Come see Thely, Chip and OC Welch, they will make anything possible for you! Had to track down Thely from where she was before, always worked with her at Vaden Nissan, so I had to come over here and work with her again, she’s simply the best in the business!! Go see OC!!!
Outstanding, Hassle-Free Service at Quick Lane! Brought my Mustang and F150 into the Quick Lane at O.C. Welch in Hardeeville for routine maintenance, and the experience couldn’t have been smoother. From the moment I pulled up, Tracey, our service advisor, was welcoming, attentive, and got everything checked in without delay. The turnaround time lived up to the "Quick Lane" name. They took care of the oil change, tire rotation, brake service, and multi-point inspection quickly and thoroughly, keeping me updated throughout the wait. There was no pressure to tack on unnecessary add-ons—just honest communication and professional, high-quality work. The waiting area is clean, comfortable, and has a café. The entire crew makes customer service a clear priority. It’s rare to find a dealership service department that values your time this much. Highly recommend O.C. Welch Quick Lane to anyone in the Lowcountry looking for reliable, top-notch vehicle service!
Great place!!
Charles Derrer did a great job and made my F-150 very easy. I would like to thank Charles and Chip Welch.
Great experience!!! Trisha was awesome!!! Would definitely buy from OC Welch Ford again.
Tom Landry at OC Welsh Lincoln was an exceptional sales associate. He was in constant contact with me and found the exterior and interior colors that I was looking for. He applied various discounts and presented me with a great deal. This was the best leasing experience I’ve had over the past 30 years. I should also mention Paul the financial associate. He was very patient and thorough and explained all the cost associated with my lease.
My wife and I had the most enjoyable experience recently at O.C. Welch in Bluffton, SC. Our salesman, Sam Deen, made everything easy, comfortable and stress free as we purchased a car and a truck. We highly recommend buying a car here and make sure you ask for Sam!!
Carolina was great! Amazing working with her! Highly recommend her help if you’re looking to buy!
Charles was a tremendous help in helping me select a car. I am delighted to be going home in a Bronco Raptor
Great team effort at OC Welch Ford; especially the Quick Lane Service Team! They are real pros!! Well done OC!
My husband purchased a used F-150 from Carolina. She was very willing to help make the purchase successful. We appreciate her enthusiasm ,her best effort and polite service . I can highly recommend Carolina!
My service rep. Mike, kept me informed throughout the process. He was knowledgeable and polite, a pleasure to work with.
1000% improved scheduling. Communication while waiting and wait time.
100% exceeded my expectations, from sales through follow up. Great job done by all..!
We couldn't be happier with our experience at OC Welch purchasing a newer truck. Thely Daust made the entire process easy and stress-free. She was friendly, knowledgeable, and took the time to understand exactly what we were looking for. A special thank you to Chip Welch, the VP, who personally came over to assist us. It was clear that both he and Thely truly cared about helping us find the right vehicle at a price we could afford. Their professionalism, courtesy, and dedication made a huge difference. We left feeling valued and confident that we got a fantastic deal. We highly recommend them to anyone looking for honest, customer-focused service.
Sam Elliott and Chris were extremely helpful at OC Welch. I highly recommend them and the dealership.
Was ok just takes so long to buy a new vehicle
This morning we had a very nice visit with Paul Mitchell who was very happy to help us drive a Lincoln Nautilus. I have never met a nicer - absolutely no pressure- salesman, and I have dealt with 100s of salespeople in my lifetime. If you go to this Lincoln dealer, we recommend you ask for Paul.
After 11 years, I decided to trade in my 2015 F150 for a smaller Maverick. I met Thely Daust at O C Welch who spent hours showing me both new and late model Mavericks on their lot. Thely spent hours helping me narrow my selection and then working with her sales manager to arrive at a deal which we both agreed to. I was very happy to drive away in my “new” 2025 Maverick. Thank you, Thely, for your patience and professionalism.
My wife and I just bought a brand new Lincoln from OC Welsh Ford Lincoln. Paul Mitchell our sales representative was fantastic. I cannot say enough about how easy this process was dealing with OC Welsh. I would highly recommend anyone in the market for a new or used Vehicle to reach out to Paul Mitchell I promise you you will not be disappointed
Tonya did a great job managing my service appointment on my Lincoln. Very professional and competent
Great service
Excelente service! Carolina Da Silva made the buying process supper easy. Highly recommend.
April is the best Service Advisor- always gets me what I need with a smile!
Great experiance. They had ALOT of inventory and found the truck I was looking for.
Excellent service and the Lincoln service department was great! Thanks for the timely communication.
Tracy Green at Quik lube is the only person Who knows what she’s doing with all the employees who are answering the phone calls she is extremely knowledgeable, Polite and caring person! Great asset to OC Welch! Thank you, Tracy…
Thely, chip and Chris where super helpful with the purchase of my Bronco. Thank yall
Great experience with everyone that I dealt with especially my sales person Sam Elliott. I would highly recommend doing business with this dealership.
We were interested in buying a used or new Lincoln Nautilus so we stopped at OC Welch to have a look at their inventory. We were met by Tom Landry and explained what we were looking for. It was late in the day and Tom stayed to show us the vehicles and explain the differences in the models. We had never been a Ford buyer before and we were looking to trade in our Lexus. Tom was very patient and took the time to tell and show us the different models. We were very impressed with his knowledge and Customer Service skills. We agreed to come back on Monday to review a few different models. Tom showed us 4 different cars that we were interested in and brought them to the front of the dealership for us to compare and make a decision. We spent several hours before we decided on a 2026 Lincoln Nautilus Reserve 2. Tom was outstanding throughout the entire process until we drove off with our new Lincoln Nautilus. We are both seniors and this is by far the best experience we’ve ever had in buying a vehicle. I apologize for the long review but it is important to call out outstanding Customer Service and Tom Landry has it. Thanks again Tom for switching us to a Lincoln customer. Sincerely, Bob and Carol Rebele
Sam was great during the entire car selection process. We weren’t planning on buying anything but Sam found us the perfect car! We would definitely recommend him!
OC Welch Ford has been selling vehicles to our family owned business for over 3 decades. We appreciate how hard OC, Chip and the rest of his team work to ensure a great buying experience. You build that kind of relationship based on trust and service.
Had a great experience working with Peter Bentley. So helpful and kind!
We had a great experience at O. C. Welch Ford. Sam was helpful, but not pushy and we were very comfortable working with him. We would highly recommend O.C. Welch to someone looking for a Ford.
Great experience today when purchasing a new vehicle Sam Elliott did a great job giving us options to pick from
Very easy and comfortable experience. Great at explaining and guiding a first time buyer. Thank you.
Charles was a pleasure to work with. He helped us find the ideal car. Thanks
Great experience buying my new Bronco from Sam Elliott and the team at OC Welch!
Tracy is helpful and informative. She has helped me in the past and the same has been true.
This was a great car buying experience. Tom was so nice and knowledgeable. Paul was also very nice and helpful. It was a great day for me!!
I’m very pleased with your mobile service. Ray was awesome. Jody was awesome and very convenient that Service the mobile van.
Gabriel the technician was very thorough and explained everything in detail. He was professional and handled everything with such ease. Gabriel is an asset to this organization.
Christopher Noland was my service advisor and he was very helpful. I only had to wait 30 minutes for them to let me know they needed to order a party and then I returned the next day for them to complete the repair.
Mr. Gabriel was very helpful and professional. He made sure my car got in and was serviced in a timely manner. I really appreciate his professionalism and his attention to the service of his customers.
They always treat me in great ways. Paul was very courteous and helpful. Seth,my young salesman was very good.
Seth was an excellent salesman . He wasn’t high pressure at all. I really appreciated that.
My service manager was very helpful in orchestrating some warranty work on my vehicle. It was done in a timely manner. Thank you.
Ross was so efficient and allowed me to get the service I needed quickly to be sure i was able to travel safely for work the next day.
Ross Munro was top-drawer from the first phone call to schedule my appointment. He was prompt, professional and made the entire service process go smoothly. A pleasure to work with.
My service experience was extremely impressive beginning with welcoming introduction by Robert Steckley and continuing with staff service excellence.
Got it done quick, a first and big plus. Justin returned calls and was verybhelpful.
Tom was great to work with as he is both professional and personal. As a returning customer - third vehicle in seven year - I do wish they would improve upon the final process of the deal - it takes far too long to complete the deal once arriving at the dealership. Paperwork should be completely done and ready to sign when we arrive! Craig is also great to work with and will work to get you the deal you want.
Miss Tonya kept in touch with me through the entire process. When I called she provided me with prompt information relative to my vehicle. I received no less than 4 calls when the tech found additional maint required. This is the service I expect from the #1 Ford/ Lincoln dealer in the country and they didn't disappoint. R/Mark Bernhard
What a great experience! I'm an inexperienced car buyer, but both Tom and Craig made it a pleasant and seamless experience. They walked me through everything, and answered all my questions. I highly recommend OC Welch and the Lincoln buying process.
Having just bought a car for my son in Ohio two months ago in a nightmarish hassle, it was a 180-degree experience dealing with OCWelch. I love the car, am confident I got a fair deal, and was blown away by how quick and efficient every step of the process was. They really treated me right. Special shoutout to Paul Mitchell in sales. He was knowledgeable, great to work with, easy to talk to, and lightning-fast with responses. Nothing people hate about a car-buying experience surfaced in my experience. Dealership was good and Paul Mitchell was even better. Look him up!
We purchased our Expedition from Charleston. It needed to be serviced a month later due to the engine light coming on. The service department was a nightmare to work with. After 10 days, it was repaired and ready to pick up. On the way home from picking up my "fixed" vehicle, the engine light came on again. I decided to take it to OC Welch. Ross Munro was our service guy and was AMAZING. He kept me informed about what was going on. He diagnosed and repaired my vehcile right away. I have not had a problem since. 10 stars I highly recommend.
We are very satisfied with our online buying experience. Rudy Bruce exceeded all of our expectations during the whole process. Job well done!
O.C. Welch didn't have the model and color that I wanted, but found it at another dealer a few hours away. They went and picked the vehicle up, prepped it, and delivered to my home. Above and beyond service!
Trisha and everyone at O. C. Welch were most helpful and extremely tolerant answering my many questions, about the truck, the purchasing process, etc. They put me at ease throughout what can sometimes be an ordeal. I’m very fond of my truck, appreciate the peace of mind from the certification by Ford, and am grateful to have come by it in such a pleasant atmosphere. Absolutely recommend this dealership and Trisha especially.
As I previously mentioned, Sam & the team were excellent at helping me purchase a new truck. Very courteous and respectful professionals. Thank you again to everyone who helped me @ O.C. Welch
O. C. WELCH Ford and service advisor Robert Steckley was outstanding in turning our situation of alternator and water pump issues to get me back on the road. I appreciate the great communication, service and professionalism you provided. Highly recommend for all your service needs. Thank you Robert.
O. C. Welch service center exceeded my expectations. Tracy was very professional and provided excellent customer service. I will recommend this service center to others. Thanks for making this a positive experience.
i arrived a little early than my appt time and service rep (Gabriel) got me checked-in and moved my car back for the appointment. He gave me an estimate time of completion and was exact. Gabriel was very courteous and professional.
O.C. Welch is lucky to have someone as nice and friendly as Tonya. Answers all questions. Makesyoufeel like a VIP!!
Everyone was polite and helpful. They had me in and out in no time. Highly satisfied
Tracy in was excellent, providing timely and excellent customer service despite being short staffed. She and her staff were super!
Very easy process! So far I’ve been very happy with my purchase and thankful I went to OC Welch!
Oc Welch and crew truly care about their customers, that's why I keep going back. I trust my salesman tom Landry , I've purchased 4,cars from him. Always is honest and I'd buy from him again.
I had a fantastic experience with O. C. Welch Ford, especially working with Tracy. The service was excellent from start to finish—professional, friendly, and efficient. They offered very competitive pricing without cutting any corners, and the turnaround time was impressively fast. It’s clear they value their customers and take pride in what they do. I highly recommend O.C. Welch Ford and Tracy to anyone looking for reliable, top-notch service ford their Ford or Lincoln. Thanks Tracy & O.C. For great customer service.
Paul did a fine job . The dealership with tom Landry and Craig sealed the deals for me. I trust them both. Very happy with my new Corsair , a step up from my last one
Our purchase experience was very positive. Paul Mitchell provided good perspective and Paul Tindall was helpful and detailed. Thanks for everything!
Judith was very helpful and detailed, she was available when heeded and advice was good
My recent purchase was a very pleasant experience. Tom Landry and Paul Tindall are very knowledgeable and professional. This deal happened because of my pass experiences with Tom Landry. I tell what I need and OC Welch delivers.
OC Welch always listens to my concerns when bringing my car in for service. My car was serviced in a timely manner. The tire that needed to be replaced due to damage from road debris was waiting for my car when I arrived. Tonya reviewed all the paperwork with me so I understood what was done. They have a great waiting area.
Mr. OC Welch and his staff always gets the job done! Thanks for everything! You are amazing!
Service department doing nice job. Work completed in timely fashion. New service mgr doing an excellent job.
Tracy and her team are the very best! I'm always in and out quickly and they do a wonderful job of keeping my F350 SD running at peak performance...Thank you again Tracy Randy
Robert was very polite and informative, answered all my questions and was available when needed
They have done a great job and the kindness was off the charts you go O.C. Staff
Excellent customer service by Jocquilla - unfortunately my daughter changed her mind about the type of the car - was ready to purchase but a few details were a no go for purchase .
In for an oil change and tire rotation etc. car was delivered back to me, washed and sooner than expected. First class service!
John Evans was prompt & professional,provided important Lincoln videos even before car delivery..Excellent!RJArb
I have been doing business with OC for over 30 years. It is only place I would ever go to. You are the best.
Trish was helpful and went out of her way to make sure we had a wonderful car buying experience. We would happily work with her again!
The best buying experience I’ve ever had. Tom Landry is an EXCEPTIONAL salesperson; so good that I came back and bought a second car, which is something I’ve never done before. The communication with him and his manager, Craig, down to Paul the finance manager was top-notch. Everything was seamless. Tom and Craig went above and beyond to find me a very specific vehicle that I wanted. Truly the best in the business! Highly highly recommend!! Go see Tom if you are in the market for a car here!
Went in for an oil change, it was pretty quick, didn't wait long at all. Great customer service.
I have become friends with tom Landry over the last 10 yrs. I trust him immensly. I've never had to ask him if it's the best he can do , I know it is the best. I shopped other cars but couldn't leave my friends over at welsh Lincoln's no other car I looked at for that price compared to Lincoln in looks and quality. I'm thrilled with my new color Corsair. Received some nice compliments on it already. Tom hooked me up with the better level which has many more amenities which I love. See tom Landry for all your Lincoln needs he's a trustworthy man.
I had mobile service performed for 2 recalls. Ray, the tech, was great. on time and very professional
Great experience with purchase and trade in process. The time spent was very efficient and better than many other previous purchases times at other dealers.
My first time getting my Lincoln serviced & I was extremely impressed! Mr. Elias was personable & kept me informed on the progress. Customers love a friendly smile! Keep up the good work!
Everyone what was great and really cared for me and the purchase of my vehicle. Would recommend Rudy and the dealership to anyone.
People are very professional and easy to work with. We have always received great service from them.
VERY PROFESSIONAL AND COURTEOUS. WELCOMED ME RIGHT AWAY AND GOT ME TO THE CORRECT SERVICE PERSON WHO WAS QUICK TO GET THINGS GOING,
Great easy to deal with and communicate. In and out very fast and efficient. Thanks
Love this Dealership. Craig Redker and John Evan’s made leasing my new Ford Escape very professional and easy. Thank you O.C. For having such a great crew. I highly recommend this Dealership
Tracy Green and her crew ---excellent they took my car on time... explained the service needed and told me the credits had achieved
Every one we worked was both pleasant and professional. Trisha in particular went the second mile, even after the purchase.
Great customer service from Tracy. I was there for my first oil change, and it was done very quickly.
Mr. OC is the Best Ford dealer in the area. After 5 cars with a competitor that let me down, OC delivered twice without any issues. Go see OC!
Amazing dealership from the purchase of 5 vehicles over the last 1.5 years through the conceriage service for all the vehicles. Wonderful experience start to finish and the relationship continues on.
I recently had my vehicle service for a safety recall, and overall it was a smooth and positive experience. They handled the repair efficiently and left a loaner vehicle for my use.
Good experience. Paul worked hard to find us the vehicle that met our requirements. We appreciated his efforts very much and are happy with our new Corsair. They forgot to leave the windows sticker in the car. We always like to keep it. I thought that was SOP but maybe not for this dealership. I should have requested it.
This is my second vehicle purchased, and not going to be my last. Loved the Lincoln service before, and now looking forward to the gorgeous brand new Lincoln facility for sales and service opening soon! I may come to the new space just for and extra oil change!
Tracy Green was excellent and attentive in answering my questions. She really explained all the repairs well.
Tom was professional, personable and helpful. No high pressure sales tactics. He made the purchase process as enjoyable as possible.
An extremely smooth and pleasant experience. Very professional! John was very communicative and ready to assist immediately upon my arrival at the appointed time. Thank you
You need more employees in sales. Sam Elliott has too many irons in the fire. A great salesman but has to run all over the dealership.
Paul was a big help walking me through the purchase of my corsair. He also stayed after hours to accommodate my needs as a customer.
Very easy purchase. No pressure, vehicle sold itself. Very little haggling. Appreciated sales reps professionalism.
Paul, Craig and Paul made this the easiest car transaction ever! Friendly, knowledgeable folks, no pressure and great service.
Service was fast and on time. Thanks for the great service. I will definitely use OC Welch again.
OC Welch Ford has always been very accommodating and fair with their negotiations when purchasing. Just bought my second truck from them and was very happy with salesman Sam E. He, and everyone I dealt with were very down to earth, not your typical pressure tactics found at some competing dealers. I would highly recommend OC Welch Ford if your in the market for a new or used vehicle.
Once again, Tracy took exceptional care of me and my vehicle during routine maintenance. It’s always a pleasure walking in and being greeted by her—she’s consistently professional, friendly, and accommodating. From the moment I arrived, Tracy was ready for me, knew my name, and had everything prepared to ensure a smooth and efficient visit. She truly goes above and beyond to provide outstanding customer service. The entire experience was fast, seamless, and professional. She also made sure the recall work was completed, which I greatly appreciated. A true professional—I highly recommend working with Tracy!
Relaxed atmosphere. Respectful and didn't try to "over-sell." I appreciated the straightforward approach. I haven't purchased a car in several years, so I wasn't looking forward to the negotiating process. Their pricing is firm, but fair.
I highly recommend this dealership for their customer service . John Evan’s was very helpful and very knowledgeable in the leasing of my new Ford Escape . Anyone in the market for a new car go see John . Bravo O C and all at Ford/Lincoln for a helpful and professional experience.
Paul Mitchell and his team were so helpful during this transaction! Stayed late just to accommodate my needs! Thank you Mr. Mitchell! Beautiful car and comfy ride!!
Good afternoon, My appointment started art 9:30 AM on the 24th of February. Mr. Munro took my letter requesting I get my rear back up camera replaced due to a recall. We took a few minutes and then I proceeded to the waiting area in the showroom. About 15 minutes went by when Mr. Ross came in and told me the recall has been put on hold and Ford Motor Company was only doing the recall on Mustangs for now and I would receive another letter when it was my make of vehicle being recalled. All went well and I only spent approximately 30 minutes at the dealership.
My service was speedy efficient. I was given a loaner car and the work done on my vehicle was earlier than promised. Everybody was courteous. I was very happy with the entire experience.
Muy buena atención y rápido me atendieron quedé muy satisfecha muchas gracias por el buen servicio
Super great service and very professional! I am happy from the beginning to the end!
Having representation at the service area like Christopher Noland can only elevate O.C. Welch’s already fine reputation. Super accommodating to me when he absolutely didn’t have to be. Excellent. And the service was 1-2-3.
Tracey is a kind and very flexible manager! She is definitely an asset to OC Welch!
Tracy was professional and easy to work with. Hey hey hey hey this minimum is stupid
Needed repairs done to my seat belts. Ford recall, did a good job. Thank you
Very helpful to help me test out and find the right fit. Communication was smooth and they made the process easy.
Chris, Anthony, and Chip were a pleasure to deal with - easiest car purchase experience in years ⭐️⭐️⭐️⭐️⭐️
I highly recommend O C Welch Ford to anyone looking for exceptional service and fair price. Salesman Jose was very helpful and friendly. My wife and I will definitely be returning in the future!
It was the best experience I’ve ever had with a dealership Devin was extremely helpful and knowledgeable Joe was great to deal with also
Great experience buying my Bronco at OC Welch Ford. Highly recommend this dealership. Very professional, knowledgeable and honest and up front with pricing. We had a great sales person loved dealing with Samuel Elliott. The finance Manager Chris Black was incredible to deal with and got us exactly what we needed! Thanks to the Welch family very good folks!!
Thank you Joe and Sam, you both made my day and car shopping/ financing experience a great one ! Felt welcomed and you both answered all questions about vehicles, showed me my options, different makes/ models, and spent time with me...extremely happy customer."
From our first phone call in the morning after sending in an on line request, until the final papers were signed, Sam was a true pleasure to work with and made sure I was able to look at and drive different cars then discuss my options. In financing, Justin was another person for being attentive, professional and making sure you knew and understood your options from financing to available warranty packages. I left happy and with a new car Thank you Sam and Justin for an enjoyable experience
It was great to have Craig Redker. as our salesman.....he's patient, knowledgeable and thorough. Not his fault that this brand new Corsair has more engine knock than my golf cart.
Mr. Noland was very professional and didn't have any problems with what i need done to our state cars. Thank you, Chris!
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