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Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
Posted on DealerRater by RON FAYFICH
Excellent experience buying a car at OC Welch!
Posted on Google by Christy Patrick
Needed to get wiper blades. In and out in under 5 mins. Gabe was quick, fast, and personable. I somehow waited until the last minute to schedule my oil change and got extremely notice at the warning signal that my oil life was decreasing daily. I called the dealership on the day I wanted service and there were no appointments. However, the team was able to squeeze me in. Gab Elias was awesome. He was patient, knowledgeable and even helped me figure out my Lincoln Access Rewards Points for one of my recommended services. If you are looking for a friendly and knowledgeable staff that treats you with respect... look no further. The team at O.C. Welch will listen to you FIRST and then help you find the right car that suits your needs. They are family owned and that is important because I feel like they CARE. Great selection of vehicles to choose from. Give them a chance to earn your business.
Posted on Google by Jamie Kirk
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Posted on DealerRater by BADALAV
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Posted on DealerRater by SUNCITYDPBAKER
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
Posted on DealerRater by Hayescn26
Charles was great!
Posted on Google by Peyton Little
Charles was excellent! Knowledgeable and patient. Communicated well!
Posted on Google by Steve Little
Sam Elliott was very helpful and had good service, much appreciated!
Posted on Google by Mk Za
Sam Elliot was super helpful. He was on top of everything and made us feel at ease.
Posted on Google by Quinn saleeby
We had an awesome experience buying our new Expedition Sam is an excellent Sam is excellent.He took very good care of us, he was very polite, and showed us everything about the car that we wanted to know. Everything was completed quickly and smoothly. Thank you so much
Posted on Google by Rak Tocharoen
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
Posted on DealerRater by ericstern9705
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher
Posted on DealerRater by RHATCHER47
Great people to work with bought two trucks there
Posted on Google by Jim Conway
Very convenient. Drop off and picked up at times that worked for me. Service was great and friendly. Under warranty so can't rate as to cost.
Posted on Google by Richelle Rudko
A Ford dealership in Savannah told me they couldn’t get a part for a year. I call O. C. Welch instead and not only do they get the part in a week, but they come to my job and install it in the parking lot free of charge. Pleasant process all the way through!!
Posted on Google by Ethan VV
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Posted on DealerRater by maryjaneedmunds
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Posted on DealerRater by BAMDAM12
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Posted on DealerRater by Reeah55
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
Posted on DealerRater by lauraleighbritt
John Evans was wonderful and made buying a new car easy.
Posted on Google by Annette Jarrell
Mr. Charles our car agent was easy to work with and very attentive.
Posted on Google by Lalaine Gatchalian
The car dealerships was amazing! Charles was incredible, he help us from start to finish. I was with my wife and kids within 2 to 3 hours we are done and satisfied. Again great job and highly recommended.
Posted on Google by Mark Anthony Gatchalian
Great team to work with. Got me to the price point I needed and extremely happy with them. This is my 2nd purchase from them and will definitely be back.
Posted on Google by Making Ice
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Posted on DealerRater by EDUARDOMOLINA1991
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
Posted on DealerRater by [email protected]
We had a great experience at O. C. Welch Ford. Sam was helpful, but not pushy and we were very comfortable working with him. We would highly recommend O.C. Welch to someone looking for a Ford.
Posted on DealerRater by ChrisK
Great experience today when purchasing a new vehicle Sam Elliott did a great job giving us options to pick from
Posted on DealerRater by bklimes
Very easy and comfortable experience. Great at explaining and guiding a first time buyer. Thank you.
Posted on DealerRater by elymalave
Charles was a pleasure to work with. He helped us find the ideal car. Thanks
Posted on DealerRater by aed111.pgh
Mrs green is soo nice and made me feel welcomed ☺️ she answered all my questions. Very professional and fast service. 10/10
Posted on Google by Angelica Garcia
Great experience buying my new Bronco from Sam Elliott and the team at OC Welch!
Posted on DealerRater by SKRA530
Tracy is helpful and informative. She has helped me in the past and the same has been true.
Posted on DealerRater by GAMECOCKATHH
This was a great car buying experience. Tom was so nice and knowledgeable. Paul was also very nice and helpful. It was a great day for me!!
Posted on DealerRater by dar_maz
I’m very pleased with your mobile service. Ray was awesome. Jody was awesome and very convenient that Service the mobile van.
Posted on DealerRater by WEBBCONSTRUCTION96
Denise was awesome. Was extremely helpful and was able to fit me in last minute.
Posted on Google by William Schilling
Recently purchased a car from Welch. Originally, starting my search via telephone with Mr. Landry (Sales person) who was very helpful, who was not...
Posted on Yelp by Evone S.
Samuel was awesome! Accommodating and understanding. Very happy with the car!
Posted on Google by Dazzman123 (yoyo513315)
Thank you Sam Elliott for a great purchase experience!!!
Posted on Google by Steve Kramer
En route to OC Welch to purchase a Lincoln our car had a malfunction and broke down. Sales associate Paul M. rescued us from the side of the road even though we were a few miles away on a Friday at 6pm (also in one of the cars we were interested in). It was a speedy, pleasant transaction and we highly recommend.
Posted on Google by James T. Fitzgibbons
Had a great experience. Staff were very efficient and super friendly! Would highly recommend going by there if you are looking for a new truck!
Posted on Google by Mo Gordy
After a small hiccup, Paul M, Craig and Paul T were amazing. They went above and beyond and provided the type of service you come to expect with luxury brands. Very satisfied customer.
Posted on Google by Linda McAndrews
I recently purchased a Ford Explorer ST and had a genuinely great experience from start to finish. Jacob immediately jumped in to help us, pulled up the two Explorers we had been looking at online, and made the entire process feel easy. We test drove both vehicles, picked the one we loved, and everything moved quickly and smoothly without ever feeling pressured or stressful. What stood out most was how straightforward and comfortable the experience felt. Jacob was professional, efficient, knowledgeable, and easy to work with throughout the entire process. Chris in finance was also fantastic. He made what is usually the most dreaded part of buying a car feel quick, clear, and painless. Huge thank you to Jacob and Chris for making the process so seamless.
Posted on Google by David & Kayla Walter
Great Company and even better Service.
Posted on Google by Jeff Teague
As a fellow dealer, I don’t often find myself writing reviews for the competition — but this one is well deserved. When I found myself in a tough spot after a vehicle I had lined up for a swap was sold out from under me by a less than classy dealer, O.C. Welch Ford didn’t hesitate for a second. O.C. Welch himself stepped up and offered a rare vehicle from their own inventory simply to help make things right — no questions asked. That kind of professionalism and goodwill is hard to come by in this industry. If this is how O.C. treats other dealers, I can only imagine the level of care and integrity his customers experience every day. Truly a class act — South Carolina is lucky to have him and his team.
Posted on Google by Jason arruda
Prompt and very responsive. Answered the phone, and kept us up to date on our service.
Posted on Google by Den S
Paul and the OC Welch team did a great job working with us to meet our needs. We were pleased with level of service, professionalism and warm, welcoming environment. My wife and I definitely recommend Paul Mitchell and O C Welch Bluffton for anyone needing a new or used quality vehicle. Also, very Pet Friendly! We loved it.
Posted on Google by Matthew Barbour
Sam Deen was an awesome salesman! Great friendly staff and they worked us a great deal! The finance manager was awesome and even took the time to make sure our daughter felt special while we signed contracts! Will be back for sure to do more business with them!
Posted on Google by Richard Michael
Gabriel the technician was very thorough and explained everything in detail. He was professional and handled everything with such ease. Gabriel is an asset to this organization.
Posted on DealerRater by JCUNITED5
Christopher Noland was my service advisor and he was very helpful. I only had to wait 30 minutes for them to let me know they needed to order a party and then I returned the next day for them to complete the repair.
Posted on DealerRater by KHIATT54
Mr. Gabriel was very helpful and professional. He made sure my car got in and was serviced in a timely manner. I really appreciate his professionalism and his attention to the service of his customers.
Posted on DealerRater by MIKEBIAS617
They always treat me in great ways. Paul was very courteous and helpful. Seth,my young salesman was very good.
Posted on DealerRater by dwelsh3
Seth was an excellent salesman . He wasn’t high pressure at all. I really appreciated that.
Posted on DealerRater by dwelsh3
The service that I received at O.C. Welch Ford was immediate, timely and professional. Not only was the work performed on site excellent, but the lengths that the dealership's personnel went to was exceptional. At all times, the service personnel went out of their way to provide not only the finest customer service but made me feel appreciated and as a cared for customer. I am most grateful. I strongly recommend O.C. Welch Ford for quality care and service. Sincerely, Fr. Frank Ziemkiewicz
Posted on Google by Fr. Frank Ziemkiewicz
Courteous, respectful and work completed on time.
Posted on Google by Elizabeth Williams
My wife and I bought a used Jeep from Trish and could not be happier. The whole process was smooth and easy from start to finish.
Posted on Google by Chris Wiszowaty
Excellent experience with the service department at O.C. Welch Ford Lincoln. The staff was professional, friendly, and kept me updated throughout the entire process. I would highly recommend them to anyone needing service work or looking to purchase a new Ford or Lincoln!
Posted on Google by Adam Andriacchi
OC Welch is such a great car shopping experience- especially if you’re lucky enough to have Tom Landry. Not being a very experienced buyer- I knew I could trust Tom and lean on his knowledge. I’ve had my Corsair for several weeks now and so happy with my purchase!
Posted on Google by Nancy Nein
My service manager was very helpful in orchestrating some warranty work on my vehicle. It was done in a timely manner. Thank you.
Posted on DealerRater by EUGENEP724
Ross was so efficient and allowed me to get the service I needed quickly to be sure i was able to travel safely for work the next day.
Posted on DealerRater by ANNETTE.GIRMAN
Ross Munro was top-drawer from the first phone call to schedule my appointment. He was prompt, professional and made the entire service process go smoothly. A pleasure to work with.
Posted on DealerRater by DEB4GIRL
I purchased a Nautilus from this dealership without ever stepping a foot inside the dealership. That is how easy they made the process. The salesman (Paul Mitchell) worked closely with me. He answered all of my calls and texts immediately. He kept me aware of each step in the process. I am very pleased.
Posted on Google by Leonard Jarvis
PAUL WAS AWESOME ! He went too great effort and put. me into the vehicle and the car of my choice.
Posted on Google by charles brown
Thank you to Paul Mitchell and the OC Welch team for making my Lincoln Aviator purchase experience wonderful. Paul was patient, informative, and so helpful during my purchase. Highly recommend!
Posted on Google by Brooke Pevey
John Evans had gone above and beyond to take care of any issue I have with my Lincoln .He is very professional but caring .you usually don’t find that in the auto industry.Thank you John
Posted on Google by Joanne
Just bought some new tires !! Buy 3 get one free WOW !!
Posted on Google by Craig Redker
The service was great Paul was great no pressure in selling the me the Lincoln aviator people are friendly and nice did not try to oversell me something I didn’t want
Posted on Google by Michael Pascuzzi
We had a great experience dealing with Paul Mitchell at O.C. Welch Lincoln. Paul and team were extremely helpful and flexible coming up with a great trade-in and purchase deal for our new Ford Ranger Lariat! We cannot recommend them enough!
Posted on Google by Bill Saunders
EXCELLENT EXPERIENCE at O.C. Welch Ford Lincoln in Hardeeville! Thank you Paul Mitchell and team--y'all went way above and beyond to make us a great trade on our new Ford Ranger Lariat! We'll definitely be back when we need our next vehicle! :)
Posted on Google by Mary Saunders
I purchased a Ford F-150 with Samuel Elliott from OC Welch Ford-Lincoln. Sam made it a great experience - he was very knowledgeable about all the various trim packages, warranty details and additional add-on warranties that were available to consider. l was offered a great deal on the King Ranch I purchased. I highly recommend both Sam E and OC Welch - they had great inventory and made all aspects of the purchase seamless and non-pressured. I will highly consider Sam and OC Welch for any future purchases!! Dan O - Hardeeville, SC. "The Dude Abides!!" :)
Posted on Google by Daniel OConnor
I bought my Truck at OC Welch and have my Lincoln serviced there too. When it is time to buy my next Lincoln, I will buy it there from Paul Mitchell. Paul Mitchell is the most knowledgeable Lincoln rep I’ve ever met and when it is time to replace my Lincoln, he is the only one I’ll buy from in SC.
Posted on Google by Eric Knox
We had a great experience with Paul Mitchell in our purchase of our Navigator. He was extremely knowledgeable throughout the process. Highly recommend Paul and O.C. Welch Lincoln.
Posted on Google by Ron
Trish was great! Hope the truck is as good as the sales staff.
Posted on Google by William Younis
If you need a Ford or Lincoln call Sam Elliott. He is simply incredible!
Posted on Google by Kenneth Caldwell
At 68 years old of Welch and Paul Mitchell gave me the best car buying experience in my life and when I needed something done to the car they brought me...
Posted on Yelp by Bradford L.
I have had the best expirience with Trish and Seth! Super friendly and Patient! They pulled multiple vehicles for me as picky as I was and they helped me get the best trim bronco ever! No regrets loved my expirience here and I came back after visiting a few days prior!
Posted on Google by Angelo Knox
John Evans was a great help in finding my new car!
Posted on Google by Brooklyn Evans
My salesman was John M Evans. He was quick and very informative. Thanks to him for a good experience.
Posted on Google by PEGGY KESSLER
I met OC through my friend! What a character. I thought he was awesome. He personally helped me with my car purchase. I came to window shop and left with the perfect car. The staff was amazing and the process was seamless. Highly recommend OC Welch!!!
Posted on Google by Mary Holliday
Great customer service and very knowledgeable staff!!!
Posted on Google by Antoinette Deneen
I called OC Welch on 4/27/26 and by 4/30/26 they had my wife's Corsair delivered to my residence. We were able to complete everything by phone. John Evans, Kim Wells, and the drivers went out of their way to make the experience smooth and satisfying. No pressure, just welcome input and assistance. Car buying made easy.
Posted on Google by David Gasque
My service experience was extremely impressive beginning with welcoming introduction by Robert Steckley and continuing with staff service excellence.
Posted on DealerRater by jimmy joe
Awesome Experience!! I just bought my new Lincoln Nautilus and this vehicle is fantastic!! Very helpful and friendly staff. If you are in the market for a new Ford or Lincoln you need to go see OC!!
Posted on Google by Crystal Higgins
I had a great buying experience with Craig Redker! When I got there all I had to do was sign and drive away. I love my car.
Posted on Google by Amanda R
Great selection of cars and Craig was extremely helpful and knowledgeable. Definitely will shop here again
Posted on Google by Melissa Bennett
I have always said I wouldn't get a Ford, however, Craig changed my viewpoint. I now have a Ford Edge and I am in love. Thank you so much for your help and extreme kindness!
Posted on Google by Brenda Sutton
Craig was wonderful. My wife and I went looking for a bronco, found the perfect one thanks to Craig.
Posted on Google by Robert Kozlowski
If you need a car or truck this is the place, and the man to talk to is Craig Redker. I have bought most of my vehicles from Craig, he is by far the best, straight forward, and will get you in what you are looking for. So if your in the market for a vehicle give Craig a call
Posted on Google by Tim R
My wife and I bought her last vehicle from Craig Redker at this dealership. And I must say he is top notch. Craig found us exactly what she wanted and I truly believe he got us the best deal possible. Go see Craig Redker at O.C Welch he will get you in the car or truck you want.
Posted on Google by Timothy
Got it done quick, a first and big plus. Justin returned calls and was verybhelpful.
Posted on DealerRater by MIKEJUKOFSKY
I went to check out some trucks recently and my experience was more then great, I was helped by Jacob who provided first class service and full transparency. Definitely would recommend him if you're looking for a new truck
Posted on Google by hayden colin “Glizzzo”
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
Posted on Google by Rick Guillot
Sales associate Sam Elliott was helpful, knowledgeable and a pleasure to work with making my car buying experience easier. I love my new Bronco! Thank you OC Welch Ford.
Posted on Google by Martha Wick
Tom was great to work with as he is both professional and personal. As a returning customer - third vehicle in seven year - I do wish they would improve upon the final process of the deal - it takes far too long to complete the deal once arriving at the dealership. Paperwork should be completely done and ready to sign when we arrive! Craig is also great to work with and will work to get you the deal you want.
Posted on DealerRater by Hayescn26
Miss Tonya kept in touch with me through the entire process. When I called she provided me with prompt information relative to my vehicle. I received no less than 4 calls when the tech found additional maint required. This is the service I expect from the #1 Ford/ Lincoln dealer in the country and they didn't disappoint. R/Mark Bernhard
Posted on DealerRater by BERN460XVR
What a great experience! I'm an inexperienced car buyer, but both Tom and Craig made it a pleasant and seamless experience. They walked me through everything, and answered all my questions. I highly recommend OC Welch and the Lincoln buying process.
Posted on DealerRater by nnein999
Having just bought a car for my son in Ohio two months ago in a nightmarish hassle, it was a 180-degree experience dealing with OCWelch. I love the car, am confident I got a fair deal, and was blown away by how quick and efficient every step of the process was. They really treated me right. Special shoutout to Paul Mitchell in sales. He was knowledgeable, great to work with, easy to talk to, and lightning-fast with responses. Nothing people hate about a car-buying experience surfaced in my experience. Dealership was good and Paul Mitchell was even better. Look him up!
Posted on DealerRater by Timsnextemail
We purchased our Expedition from Charleston. It needed to be serviced a month later due to the engine light coming on. The service department was a nightmare to work with. After 10 days, it was repaired and ready to pick up. On the way home from picking up my "fixed" vehicle, the engine light came on again. I decided to take it to OC Welch. Ross Munro was our service guy and was AMAZING. He kept me informed about what was going on. He diagnosed and repaired my vehcile right away. I have not had a problem since. 10 stars I highly recommend.
Posted on DealerRater by jennylgreen
We are very satisfied with our online buying experience. Rudy Bruce exceeded all of our expectations during the whole process. Job well done!
Posted on DealerRater by Zeniah
O.C. Welch didn't have the model and color that I wanted, but found it at another dealer a few hours away. They went and picked the vehicle up, prepped it, and delivered to my home. Above and beyond service!
Posted on DealerRater by mahoneydp
The folks at OC Welch Ford run a first class operation. I ordered a Maverick Hybrid, and quickly agreed on features and price without any pressure you may have experienced at other dealers. From finance to Tony, my salesman, everyone was friendly and kept all promises. Even after several months of waiting for build and delivery there were no surprises when it arrived, just cleaning it up, inspecting and prepping, get the previously agreed upon paperwork done and drive her home! Great experience.
Posted on Google by Daniel Walker
I had a great experience working with Jacob, Chris, and Chip. They stayed late to make sure everything was taken care of and never made me feel rushed during the process. They were extremely patient, answered all my questions, and really took the time to make sure I understood everything. On top of that, they worked hard to get me a great deal, which I really appreciated. The whole experience felt honest, smooth, and customer-focused. I’m very thankful for their help and would definitely recommend working with Jacob, Chris, and Chip if you’re looking for a team that truly takes care of you
Posted on Google by Montana Sticher
The quick lane in Hilton Head SC honors your appointment time, they get you in and out in a timely manner, in addition I’ve never had my vehicle damaged unlike JC Lewis in Hinesville. Great service at the Hilton Head SC location. I take all my vehicles to this location now, as I was using JC Lewis in Hinesville for my Ford Ranger. NOT ANYMORE!
Posted on Google by Mick Simmons
I was looking for a specific vehicle that is normally only found in larger cities, meaning I would need to travel to see it. I came across an online listing from O. C. Welch among many, from all over the country. When I started looking at this dealer I found that they had a numerous selection of the vehicle I was looking for. I submitted an online request for more information and received a prompt reply followed by a phone call. I spoke with Paul, told him about my limited free time to travel roughly 8 hours round trip to see a vehicle, but he had a solution! It took me a couple of days to warm up to the idea as I have never made a purchase this large sight unseen, but I'm glad I did. Paul went out of his way to answer all of my concerns, and on Friday I purchased the car, and on Tuesday it was delivered to my driveway, with a full tank of fuel, exactly as described. In case you're wondering, my final price was several thousand dollars below KBB. If your looking for a good deal with an honest dealer you should give O. C.Welch a serious look.
Posted on Google by Mike Wellons
The team over there in that Quick lane department they do not mess around they get you in and out as Quick as they can make sure you see Ms. Tracy she is a huge help she answered all my questions and then some! Amazing service!
Posted on Google by Khalid Mayes
Sam was a great help
Posted on Google by Charles P
Thank you for the wonderful service. We couldn’t have asked for a better experience purchasing our new truck. Mr. OC made the entire process smooth and enjoyable.
Posted on Google by patricia crosby
Great place, great people and Sam was very personable and patient with us! Love my truck!
Posted on Google by Joshua Hastings
I cannot say enough good things about this dealership. I personally dealt with Justin, the finance manager and Devon, the salesman. They made the entire process so smooth and were so friendly and welcoming. As I was signing the papers, they let my son draw on the screen that I was signing on. And even printed his little artwork for me. Devon even walked my son and I around Because my son wanted to see some fast cars and trucks. He actually took the time to show my son and I these cars and trucks after I had purchased my vehicle. I have never been to a dealership where they treated me like family instead of just another sale. I drove from Jacksonville and I will continue to drive from Jacksonville to show the support they deserve. They made the process so easy. If I could give them 10 stars, I would. Because they definitely deserve it. This dealership is top-notch. Justin and Devon are absolutely wonderful and very professional.
Posted on Google by Sarah VanHeusen
I found the service at this Ford location, exceptional! I purchased a used Ford truck and they were very fair with my trade-in and did not hassle me and the process was very efficient I want to give a shout out to my man, Sam, who helped me along the way. Something that really stood out to me was how accommodating they are when the buyer has two little kids under the age of five with them lol they were very patient with my boys and did not try to haggle me Thank you, Sam and Joe and the team over in the used car division!
Posted on Google by Joshua Hastings
Thank you Sam Elliott. You and the O.C. Welch team was able to workout a deal get me into a new truck. Thank you.
Posted on Google by Ryan Newman
I somehow waited until the last minute to schedule my oil change and got extremely notice at the warning signal that my oil life was decreasing daily. I called the dealership on the day I wanted service and there were no appointments. However, the team was able to squeeze me in. Gab Elias was awesome. He was patient, knowledgeable and even helped me figure out my Lincoln Access Rewards Points for one of my recommended services. If you are looking for a friendly and knowledgeable staff that treats you with respect... look no further. The team at O.C. Welch will listen to you FIRST and then help you find the right car that suits your needs. They are family owned and that is important because I feel like they CARE. Great selection of vehicles to choose from. Give them a chance to earn your business.
Posted on Google by Jamie Kirk
Jodi and Ross in service got my Mustang back on the road. Prompt friendly service! Thank you! Ray Housey stopped by to fix my assistants car. He told me how to get my problem with my Mustang fixed. I love that car. Thanks Ray!!!
Posted on Google by Jerry Cave
had work done on my vehicle Auston Lackey was an excellent tech and made me feel heard and valued he took care of me and did an amazing job I would highly recommend asking for him to work on your vehicle
Posted on Google by Mia Good
OC Welch Ford is the best place to buy a Vehicle from! My family and I have been buying our vehicles , cars and Trucks from OC for years. It’s not just another business they are like family. In the times we live in , that is very rare. I am so grateful for people who still care about doing good business.
Posted on Google by Dawn Holloway
73 years old and have had many new cars. This last Experience was the Best I’ve ever had. If you’re down at Hilton Head stop off at O.C Welch Ford dealership. If they don’t have it you don’t need it. Was completely taking back by the inventory, Professionalism of the sales reps. They did not rush, push me at anytime doing the moment I drove into the GAINT LOT. You really need to see it for yourself.
Posted on Google by Kevin Toomey
The Quick Lane at Ford in Hardeevill and thourogh and efficent I recommend Traci and her team.
Posted on Google by Jessica Cruz
Just a friendly and efficient operation.
Posted on Google by Thomas Dubyna
Our sales representative did all the work. My son got the car he wanted.
Posted on Google by Karen Bond
I had a great experience working with Sam Elliot. He really took the time to listen to what I was looking for and made sure I found the right vehicle for my needs. He made the entire process comfortable and easy. If you’re looking for someone who truly listens and cares about helping you find the right car, I highly recommend asking for Sam. It was a great experience all around!
Posted on Google by Jennifer Lynn
Paul Mitchell and John made the experience of buying a car all online a very seamless experience for me and my husband. Some of the best most professional sales team. Thank you for all the help.
Posted on Google by Dale Brown
I had an extremely positive experience with the service department at OC Welch Ford. Chris and Judith were absolutely outstanding from start to finish. Chris went above and beyond to make sure everything that needed to be fixed on my vehicle was taken care of, and he worked hard to help me utilize my warranties. It really made a difference knowing he was advocating for me. Judith, the service manager, was equally amazing. She ensured everything was handled in a timely manner and even helped coordinate my rental so I could get back and forth to work without any added stress. Great customer service like this is hard to find—highly recommend!
Posted on Google by johanna Zoran
Great experience. Sam Elliott was a great salesman. No hassle with negotiations. Compromises on both sides. Love the new Raptor!
Posted on Google by Craig Walther
I purchased a 2025 Ford Maverick from OC Welch 2/13/26. I spoke to the salesman, Rick Kling who was excellent. The whole process was very easy and I feel that I received an excellent deal. Mr Welch even stopped by to check with me that everything was ok. I was and a very happy .
Posted on Google by James Melnick
Absolutely love this dealership.They have treated me well since my first purchase in 2021. Every time I have been ready for a new vehicle , I have always relied on Sam. I highly recommend this dealership.
Posted on Google by Pauline Potts
I recently purchased a Navigator from this dealership and the experience was excellent. John, Craig, and Paul were very knowledgeable, helpful and polite. There was no pressure and they have great deals. Ill be buying my next vehicle from them.
Posted on Google by david levchuk
Chip and O.C. Welch really helped with this deal and made it seamless!! We drove away in a brand new 2025 ford expedition max active. We couldn’t be happier with the car and the customer service provided thru the whole process. Thanks again O.C. Welch and Chip Welch!!!
Posted on Google by Robert Williams
No issues at all! Very pleasant!
Posted on Google by Nicholas Flowers
Great sales & finance folks @ O.C. Welch Ford !! Highly Recommend !!
Posted on Google by John Mark Lidell , PA-C
St Vincent DePaul Society is a volunteer run organization - trying to purchase a refrigerated truck for over $100k required going through a lot of procedures. Mr Welch of O.C. Welch Ford-Lincoln was understanding, professional and extremely patient with us as we finally got the society’s approval. This took almost 2 months. Thank you Mr Welch.
Posted on Google by Eric Ryan
My wife and I have been customers of O C Welch Lincoln for over 18 years. I have lived in many states in the USA and have dealt with many dealers. O C Welch Lincoln is by far, the finest dealership I have ever had the pleasure of doing business with. Go see O C, craig Redker, and Tom Landry and you will not be sorry you did. Then Lincoln is the finest vehicle on the road.
Posted on Google by Laurie Jun
This is my second Lincoln purchased at O.C. Welch. Great experience from beginning to end. John Evans was my personal sales associate, and he was on top of all things. I would recommend them to anyone looking for a vehicle. Thanks again for a painless vehicle purchase.
Posted on Google by Carol Ashley
Only negative I have was my replaced running boards were not in my truck at time of pick up and I had to request my property to be returned.
Posted on Google by Iva Lands
We had an awesome experience with buying our new Lincoln..John Evans could not do enough for us. He spent a lot of time making sure we got exactly what we we truly desired. He’s the BEST…. Paul Tindall was great in making sure all our finances were at a 5 star experience. And Tom Landry for making sure everything was perfect.WOW what a team,,,
Posted on Google by Joni E
Not our first purchase from OCWelch. Always a great experience no surprises Friendly people nice dealership would recommend to anyone.
Posted on Google by Marie Griffin
This dealership was an absolute pleasure to deal with in every sense of the word. Extremely helpful and informative. Great experience overall
Posted on Google by Codie Suarez
Excellent service!! Sam, Chris, and Paul went above and beyond to help my family get a vehicle, super helpful with financing and explained everything clearly. Highly recommended!!
Posted on Google by cody pcola
Thanks Devon Fry, Ms. Griffin is more than pleased with her truck, and your service to her.
Posted on Google by Efunsegun Akinbola
Sam Elliott was our sales guy . Traded in a F250 Turbo Diesel Lariat for a new Raptor! Very happy with everything.
Posted on Google by Debra W
Excellent buying experience through and through
Posted on Google by Zane Page
Service was excellent since the first contact. Mr Sam was very peaceful and helpful, very knowledgeable and kind. I have never seen such a great service in a dealership like him. He helped me all the way until I pick the best choice. Very efficient and easy. I am super happy with my Nautilus.
Posted on Google by Erik Chavez
Another great deal from O C Welch I have always received great service and great deals when buying my new Ford or Lincoln from O C. They offer pick up and delivery when you need service Thanks O C I had my Maverick serviced Friday, Ross Munro handled everything new tires and a 30k service I saved over 300.00 with their tire promo buy 3 get 1 free. If you need tires go see O C
Posted on Google by Nathaniel Goethe
January 2026. Tracy at quick lane does everything she can to take care of every customer. I am always satisfied with quick lane work October 2025. Excellent service as usual. See comments below. September 2025. The quick lane service manager, Tracy worked us in . We had a tire sensor failed. She was able to take care of that and an oil change that was coming due soon. OC Welch and his service team are always a pleasure to work with. 2025 best dealer and service in country. 2025. Another fast and professional job done at quick lane! 2025- Oc Welch maintenance crew excellent! Had a recall fixed on 2022 escape. Great job . Jody in payments had all paperwork ready to go Oc Welch dealership is the best i have ever used. Still great service and still working on a tricky warranty issue Fixed recall in timely manner. 2024. Always great service and sales at OC Welch Ford 2023, OC Welch has the best ford dealership ever. From his extensive inventory to world class service, this is the place to go. Don't worry if you can't find a place to park, give the staff your keys and they will park your trade while you find a new Ford. Need at GT 500 mustang, he probably has a few. 2022. Even in this economy OC Welch STILL brings super deals on all vehicles on the lot. 4th car buying experience from OC from 2015 - 2017! A pleasure working with Dave Hines. He will get any possible incentives for you. Again great experience working with professionals! Service after the sale is excellent I give O C Welch a 5 star rating, because I can't give him a 10! Best ford inventory anywhere. Dave Hines truly looks out for you. He is the sales manager. He knew what I was looking for and we got my son in a mustang GT and my wife in a New Fusion. They are more than fair. Also I have never been to the dealership when O C was not there. If you ever have an issue or a question, no matter how small it is he will take the time to find out what you need. The service department is excellent! They have the service in 2 flavors, quick lube and full service. If you just need an oil change and tires rotated, go to the quick lube, no appointment necessary. They do all the work as expected and get you in and out in no time. I have only had to use the warranty department once with my 2014 F150 and that was a radio speaker. Called on monday had it ordered and installed by wednesday.
Posted on Google by Rick Reynolds
Highly recommend for new vehicle purchase including fair value for trade in. Samuel Elliot is absolutely the best salesman who works tirelessly to satisfy his customers. We are a repeat customer here and are very happy with our Bronco purchased this time.
Posted on Google by Lemuel Oneal
Chris and Sam were awesome to work with. No hidden cost, alway up front and looking for all discounts to apply to the deal. I bought 8 trucks for OC Welch and Chris over the past 16 years. No matter where I’m living I’ll always return to OC Welch to purchase my vehicles. As a retired Marine it’s very important to save on the cost of a new vehicle. Ford motor company recognize all service members a qualify service members for the x plan program. That’s means thousands of dollars in saving. Thank you.
Posted on Google by Jeff Pcola
Everyone was very attentive, excellent customer service, and great deals. Sam is the best, he helped me with all kind of questions and he followed up after the sale! ⭐️
Posted on Google by Grupo M133
Amazing experience with Seth and Joe, great guys
Posted on Google by Anita Perez
Absolutely the best customer service experience in which I have ever participated. We are long time Ford owners and an eight time repeat customer at O. C. Welch Ford for over 25 years. O.C. always listens to our needs, and he custom fits a vehicle to exceed our every expectation. Additionally, his staff and their "after the sale" care and service are by far the best anywhere!. I highly recommend O.C, Chip and their entire staff for all your personal and commercial vehicle needs in Savannah and the Low Country! Thanks Again OC!
Posted on Google by Donald Martin
Purchased a new Ford Bronco for my son. Was the easiest car buying experience ever. Sam Elliott was our salesman, he was professional and took care of us. Would definitely recommend OC Welch Ford and ask for Sam!
Posted on Google by Donna Deloach
Great communication and fast turnaround of my service work. The dealership is a fun place to visit, too. It’s like a candy store of antique collectible cars and modern Roush / Shelby custom Fords. There is even a huge model railroad installation the size of my living room.
Posted on Google by Frank Fuselier
Sam was very helpful and knowledgeable. Went above and beyond to ensure we received everything we needed from start to finish!
Posted on Google by Hollie Thompson
Had a great experience with Jacob in sales helped me through everything and got me fixed up
Posted on Google by Kyle Williams
Steering col broke while I was on vacation. Ross was able to get it promptly replaced. Excellent service.
Posted on Google by Alan Crew
We recently bought our daughter's first car at O.C. Welch Ford and could not have had a better experience. Everyone on staff was super friendly and helpful and everything went so smoothly. We found the perfect pre-owned vehicle with low miles at a great price. She didn't know she was getting the car so it took teamwork to pull off the surprise and it was great!
Posted on Google by Sally Silbermann
Meredith Ross and the whole team was great!!
Posted on Google by Dewaine Wilson
I just bought a new Lincoln from O.C Welch and Hardeeville SC. The salesman Tom Landry is a work horse with a great personality. He is very thorough every step of the way and Paul Tindall the Finance Manager is very explicit. I can't recommend them enough if your looking for a new or used car. I love my new car!!!
Posted on Google by Beryl Piper
Very good. Knowable salesperson. Good deal.
Posted on Google by David Winkles
This review is for Judith at Lincoln and Judith only. I was having a miserable and frustrating experience with Ford's service department. Weeks of no updates or explanation of what was wrong with my vehicle. Then Judith stepped in and turned it around immediately. The moment I spoke to her I calmed down and realized I was in good hands. She called back when she said she would. Did what she said she would and was a real pro through and through. Judith is a shining light at OC Welch and a much, much needed addition.
Posted on Google by Michael Little
I called the day before and the young lady Tracy that handles the service department got me set up next day even during the holidays. Quick and efficient service, just like I’m accustomed to getting at OC Welch!!!
Posted on Google by John Smith
Ian was great once again, first our truck and now our Bronco!
Posted on Google by Jill Boyd
We had a great experience! Sam is a very nice guy and is great to work with! We will definitely be coming back! Absolutely love my new truck!
Posted on Google by Corey Stevenson
Trish and Devin were extremely professional and courteous. I am very happy with the arrangements we were able to make concerning the financing of the vehicle along with their knowledge of the vehicle. I will definitely be a repeat customer. Thank you so much !
Posted on Google by Alesia Harriott
Great service!!!
Posted on Google by Sammy Passaloukas
Ian Compton was excellent to work with. I came in looking to buy a truck and he put me in exactly what I was looking for. We liked it so much we came back a few days later and bought 3 more. He was helpful throughout the process and we will certainly do business with him again.
Posted on Google by Cameron Hackett
I highly recommend OC Welch Ford Lincoln!! Great service and a great deal!! I love my 2026 Lincoln Corsair!! Go see OC!! Thank you, OC!!
Posted on Google by Patty Walker
Overall great experience!
Posted on Google by steven roberts
Trisha was great and got us taken care of on Christmas Eve before shutting down for the holidays. We have bought multiple trucks from here and will continue to do so! Highly recommend!
Posted on Google by Austin Karr
Great car buying experience with OC Welch Ford-Lincoln. Great inventory, prices, and service. You cannot go wrong with OC Welch Ford!
Posted on Google by Richard Kopelman
Excellent job OC Welch Ford
Posted on Google by Daivd&Susan Missroon
Trish was very helpful. Not pushy and easy to trust. Trade in and purchase fairly quickly. I hate buying cars. This was much better than past experiences elsewhere.
Posted on Google by Michael Bartow
I called OC and told him I needed a new car. He put me in a beautiful 2026 Ford Explorer. He had the entire process completed in record time. The customer service and attention to detail was amazsing. Another awsome car from OC!
Posted on Google by Cat Swanson
Good service and Quick
Posted on Google by Ernesto Zayas
My experience at O C Welch Lincoln was very surprising. Trisha Mittelbronn was the best sales lady I have worked with. She helped us out tremendously in our pain staking search for a vehicle. She had all the answers to my questions or quickly found the answer. All aspects of checking out vehicles to closing the deal was very appreciative. Great working with the whole crew at O C Welch Lincoln.
Posted on Google by Don Youngblood
Sam Elliot is the man! He may not have a thick horseshoe mustache or a voice that’s been aged in molasses and dusted in desert sand like his movie star namesake but he sure did go above and beyond for me. Sam and the team at O.C. Welch Ford made buying my dream truck a breeze even though I live far away in Texas. If you’re in the market for a new vehicle, don’t hesitate to give Sam a call.
Posted on Google by Tanner Foster
Great experience buying my truck from Trisha Mittelbronn at OC Welch Ford Lincoln. She was professional, honest, and easy to work with—no pressure, just clear communication and smooth execution. Everything was handled efficiently from start to finish. Highly recommend Trisha if you’re looking for a straightforward, hassle-free buying experience.
Posted on Google by Brandon Long
Very efficient and friendly! Joe responded quickly by phone & text. Everyone was friendly and I felt comfortable and welcomed. I would highly recommend!
Posted on Google by Cortney Draper Elam
Jacob Wilson, with sales is great to work with. He found the vehicles I needed quickly and was attentive to my needs. Richard Kling was great and able to source vehicles we needed from other dealerships and get them on site without hassle. Chris Black with finance makes it easy and is very detailed with the paperwork.
Posted on Google by Cullen Dixon
Once again, I’m a happy O.C. Welch customer as Sam Elliott assisted me with buying my dream car. He was efficient, helpful, pleasant and patient and made the process easy. It’s great dealing with someone you trust. I have been a customer at O.C. Welch Ford for over 25 years. I appreciate the prompt attention and excellent customer service I have received over the years. O.C. always goes above and beyond to meet my needs. His commitment to give back to the community is what brought me here in the first place and keeps me as a loyal customer.
Posted on Google by Kim Capin
I was treated very nicely by the sales team and at closing with Tom. Overall it was a very good experience. I would recommend OCW to any of my friends who are interested in a Lincoln automobile.
Posted on Google by bob davis
Very good buying experience. No heavy pressure. Quick and efficient closing. Knowledgeable and pleasant sales people.
Posted on Google by Ross Forbes
Excellent service by Tracey. Highly recommend quick lane for service, time and cost
Posted on Google by George Arseneau
2nd vehicle still. Good deals, great service.
Posted on Google by Brian Parrish
Best dealership this side of the Mississippi. Always get the best deal with courteous service and staff. Go See OC
Posted on Google by michael carbo
Great people to work with good job dovan.
Posted on Google by Peter Thompson
No enough parking space
Posted on Google by Fidel Adame
Great Customer service from Tracy and Austin in the Quick lane department.
Posted on Google by Tyler
Great experience! Everyone was very helpful. Meredith Ross was very helpful. When you bring your car in for service, there should be available parking spots.
Posted on Google by Jana Nix
⭐️We had an excellent experience with Trish and Justin while searching for and purchasing a vehicle for our daughter.⭐️
Posted on Google by J SCOTT
We recently purchased a Ford F-250 for our company. As always, dealing with OC was incredible! He was so incredibly kind to me and my son during the purchase proceedings. He even gave my son a brand new 85" tv to go along with the already amazing deal on our truck! OC is definitely a blessing to our company and to our family!
Posted on Google by Ed Johns Jr.
Absolutely amazing experience at OC Welch Ford! Very thankful for the way everyone at the dealership treated us. O.C. even gave me a free TV! God Bless
Posted on Google by Win Johns
Had a really good experience at OC Welch Ford. Everyone there was super friendly and easy to work with. No pressure, no games — just straight answers and a smooth process from start to finish. They took their time, made sure I understood everything, and actually made the whole car-buying experience enjoyable (which is rare). The place is clean, organized, and you can tell they care about their customers. If you’re looking for a Ford, definitely give them a shot. I’d go back for sure.
Posted on Google by arash esfandi
Ian did a fantastic job getting our family the vehicle we needed. Very knowledgeable about the vehicle and helpful.
Posted on Google by Ashley Fender
Tracy at the front desk is wonderful. She greets you with a friendly smile, extremely helpful, knowledgeable and makes my every visit a pleasure. I sincerely wish every business had a friendly face to meet & greet each and every customer like O.C. Welch Ford Lincoln. Businesses could learn A LOT regarding customer service from Tracy. Kudos to you O.C. on continuing to hire quality folks to join your team. Happy Holidays.
Posted on Google by Jamie Kirk
I sent to.get a tire repair the lady was very knowledgeable to my need. She was very helpful. I would definitely return. Her personality was awesome. Thanks again for all you.do.
Posted on Google by rosalind garvin
I have purchased 27 vehicles from OC and his staff since 1989. I enjoy the honesty and integrity displayed by him and his support team. I don't have a problem approaching OC at any time with a concern or suggestion. He has always welcomed me into his office for any discussion necessary. All of my questions are addressed by the appropriate departments. I have never had buyer's remorse when purchasing a vehicle from OC Welch Ford Lincoln.
Posted on Google by Dean Williams
Tracy at the front desk has been very helpful and supportive every time I’ve had an issue with my truck. I’m thankful for her support and confident that she will be there anytime I need her.
Posted on Google by Adam Boerger
Trisha was absolutely amazing. Helped us through the whole process. Highly recommended!
Posted on Google by Logan Johnson
Excellent service! Quilla was really great to work with.
Posted on Google by Michael Wells
Great service department!
Posted on Google by Kyle
A OC welch rep came to my home to handle my recall. Very convenient and it didn't take long. At all. Thanks Ray
Posted on Google by Christina Bucci
Recently purchased a car from Welch. Originally, starting my search via telephone with Mr. Landry (Sales person) who was very helpful, who was not...
Posted on Yelp by Evone S.
At 68 years old of Welch and Paul Mitchell gave me the best car buying experience in my life and when I needed something done to the car they brought me...
Posted on Yelp by Bradford L.
My salesman, Jacob wilson, spent about an hour and a half explaining how all the electronics work. He also gave me his phone number to call him if I had any...
Posted on Yelp by Frank D.
Always quick service and great deals on their new and used cars and trucks. I highly recommend this dealership. Bought several new and used vehicles here...
Posted on Yelp by Craig R.
We met with Jay to look at the maverick. We were undecided on the xlt hybrid or lariat hybrid. Thank you Jay for being helpful in our decision process. We...
Posted on Yelp by Teresa T.
My name is Scott King everybody over OC Welch. I started to meet in 2012 when I bought my first ranger and then after that I just kept on buying every two...
Posted on Yelp by Scott K.
I reviewed this location about 1.5yrs ago, and HATED it. But there were 3 people there when I recently visited that changed my mind. Linda in Parts, wow she's...
Posted on Yelp by Daniel S.
When it comes to Value no other dealer provides more, my honest and well experienced opinion is that you will not find a better dealer experience in the low...
Posted on Yelp by Leon J.
We were driving from North Carolina to palm harbor FL for an unexpected death in the family. We were in our new motor home and unknowingly our exhaust pipe...
Posted on Yelp by Mary L.
Bought a used truck. Salesperson was very responsive and helpful. Honored pricing quoted without gimmicks. Got truck serviced to sell. Didn?t hesitate at me getting a mechanic to check it out prior to finalizing sale.
Posted on cars.com by James Christie
My experience with OC Welch was Awesome! Everyone was so helpful & kind during the purchase of my truck. I drive from GA to South Carolina to purchase my vehicles from OC Welch. Craig & his staff are amazing!
Posted on cars.com by Angie Files
Very pleasant person thought I was at another dealership. What an improvement. Very impressed keep you informed every step of the way
Posted on cars.com by Rick1216
I've never seen O.C. so jammed with vehicles. Service is overbooked not returned as promised. Fortunately you have a wonderful asset in Rebekah I know she is new, but she's the best I've seen in dealing with your dealership. She was polite, concerned and managed getting my vehicle back to me For a business trip. She a keeper. Thank you William P. Paulmeier
Posted on cars.com by wmptrckplmr
These are some of the kindest people we have ever worked with, they made us feel at home and gave us the best buying experience ever.
Posted on cars.com by Kledivata2004
Overall everyone was very helpful and treated me with respect. I will definitely recommend this dealership to my friends
Posted on cars.com by david.zengerii
Our second new car purchase from Sam Elliott at OC and couldn't be happier. We look forward in continuing business with OC in the future. Excellent sales, service and, customer satisfaction!
Posted on cars.com by Majork58
My wife's Lincoln MKC was in for a starting issue. Rebecca came on the scene and made the process easier with better communication.
Posted on cars.com by antgrant1962
Rick and Chris were fantastic! The pricing for both our new Expedition and our trade was excellent. The purchase process was the most efficient I’ve ever experienced! Thank you!
Posted on cars.com by Jmclaren
Excellent customer service. Bob kept me informed on the progress of my service and followed through to insured that it was completed in a timely manner. He was very professional and courteous. Thanks
Posted on cars.com by mfspisso
This dealership is always great! In service, sales and delivery! It is my first choice each and every vehicle purchase!
Posted on cars.com by Abctarbaby
Super friendly dealership they gave me the best rates around town and I’m only 19!
Posted on cars.com by benjaminfrizzell
Very satisfied with Mr. Hale, Mr Zarkowski and Mr OC Welch. Great service and customer relations.
Posted on cars.com by Landerson072400
Rebekkah was very considerate, courteous, and promp. A breath of fresh air and a fine representation of OC Welch Ford Lincoln!
Posted on cars.com by J Wilson
There were some issues with my service and lack of communication from tech team Rebecca stepped in and up to remedy everything and ensure my overall experience was positive. Because of her, OC Welch retained a customer. I appreciate every effort, every call she made to make things right. She is an asset to the company
Posted on cars.com by Hilton Head
The Quick lane team is great. My oil and filter change was done within a reasonable time. Special thanks to Victoria and Ralph.
Posted on cars.com by King
Robert Steckley is the most professional and hard working service assistant at OC WELCH FORD.
Posted on cars.com by Black Beauty
Great people to deal with, everyone was very nice and did great work completed job ibefore they said it would be done
Posted on cars.com by John
We had a great experience purchasing our Lincoln Aviator! Marifel was very welcoming and showed us several vehicles and was knowledgeable and able to give us details on all of our questions. Joe was great to work with as well when we were making our final decision. Everyone we met was friendly and helpful without pressure. We are very happy with our purchase!
Posted on cars.com by Bridget Lawler
My experience at OC Welch was out of the world! My mother bought a car about 2 years ago and couldn’t stop raving about her car and the service she receives. Upon starting my own car hunt, I quickly realized not all dealerships and sales people are made the same. OC Welch took what could be an exhausting experience, and turned it into an amazing one. I was all smiles through the whole car buying process, it was seamless and easy. Marifel, my sales woman, was patient and had great enthusiasm assisting me with my purchase. Joe, the manager, made sure I was taken care of during every step of the process. He does an amazing job overseeing every sale. Chris, the financier, answered all my questions and made me feel comfortable and secure in my purchase. I would highly recommend giving OC Welch a visit if you are in the market for a new or used vehicle.
Posted on cars.com by wundermckenzie
I selected the car I wanted on line, and it was ready for me when I came to pick it w. It was detailed and in otherwise perfect condition. I couldn’t be more pleased.. Our sales rep, Brian, was courteous and extremely knowledgeable.
Posted on cars.com by Bruce Bernhard
Marifel Morgan is a very good sales woman very knowledgeable and kind Will refer to many of my friends who need a vehicle from Oc Welch Lincoln in Hardeeville sc.
Posted on cars.com by morrismooresr
It was convenient for them to call and come out to my house to fix a recall on my vehicle.
Posted on cars.com by Jim
Rob was amazing! He was extremely conscientious about getting me in and out, and getting me in a loaner. More folks should take lesions from Rob, all about customer service! Thank you, Robert!
Posted on cars.com by tomato.taylor
All tho they have our car for a long period, my experience with Rebecca the service manager I believe was awesome!!! She knows her job!!! I am a retired ford motor company employee that I served 34.5 years with the company in quality control and few launches, we are from Michigan but now we spend 5-6 months in Hilton Head, and then go back to mi for the summer, again Rebecca is awesome, ,it’s nice knowing she takes care of the customer!!! My name is Dennis funke
Posted on cars.com by dandee22008
Very professional, nice and courteous. She had my truck ready and detailed . I thank you
Posted on cars.com by [email protected]
Easy to work with, good communications, and responsive to my concerns. Pricing was fair. Nice facility.
Posted on cars.com by Racegeek
Scott was great to work with! Helped us find what we wanted. Everyone was so friendly and professional
Posted on cars.com by Budgie2018
Our experience with OCWelch Ford Lincoln was a pleasant experience. If you’re in the market I recommend you check with them!
Posted on cars.com by sharonqx60
Friendliest people- eager to help- committed to making our experience enjoyable and worry free. Knowledgeable and efficient service.
Posted on cars.com by Critter
The pre-owned car folks are friendlier and more helpful than the new car salespeople.
Posted on cars.com by hutchdad
Brian was excellent. No pressure and knowledgeable, he was a pleasure to do business with.
Posted on cars.com by Mimihope3037
I had a wonderful experience here at O.C. Welch! Marifel was an awesome Sales consultant. She was great to work with, kind, and very helpful. This was the smoothest car-buying experience I have ever had! Tom, Joe, and Chris was also a lot of help and very kind as well. I would definitely recommend this car dealership to anyone looking for great customer service and a great car-buying experience because great customer service is hard to find but you will find it here at O.C. Welch!
Posted on cars.com by Nikkibacon
Collin & Chip were very helpful, courteous, and customer happiness driven to make our pre-owned Lexus purchase a very satisfying and easy experience. We were pleasantly surprised by OC Welch's easy going but professional sales and car buying process. We highly recommend that you check them out too for your automotive needs.
Posted on cars.com by Madelene Bueza
Sam is the best car salesman I’ve ever dealt with very professional yet very friendly.
Posted on cars.com by 2turkey
We’ve purchased many vehicles at different dealerships and OC Welch rates at the very top. The good people there don’t just strive for excellence, they epitomize it! It was the best, and no stress, vehicle purchase we’ve ever made. Joe Ferezy, sales manager, Brian Luna, sales consultant, and Chris Black, finance, exceeded our expectations with the purchase of our vehicle. They treated us as if we were their most important customers. They were very meticulous in every detail ensuring that we were happy with our purchase. Not only were we given a fantastic deal on, they went above and beyond taking great pride in delivering us a “just came off the showroom” vehicle. All around 5 stars for O C Welch, the dealership, the great people there, and especially Joe, Brian, and Chris!! We highly recommend them!!! Go see them for your next vehicle purchase, you’ll be happy you did!
Posted on cars.com by The Arnett’s
Cars are parked all over making it difficult to park. Employees are friendly and professional.
Posted on cars.com by thomascathyshelley
Brian Luna and Chris Black were kind and professional. All around amazing to deal with. We are over the moon excited about our purchase. Highly recommend this dealership for professional, stress free car purchase experience.
Posted on cars.com by Ashley Perry
Brian was very helpful and personable. Love the car and was happy with the experience overall
Posted on cars.com by czaney
O C Welch personnel were attentive, courteous, knowledgeable and professional. My experience at O C Welch exceeded my expectations.
Posted on cars.com by dpgeary
Joe Ferezy and Tom Landry made the experience of buying our new nautilus effortless. They are very knowledgeable and made the experience a pleasure.
Posted on cars.com by jct27
Jodi and the crew always do an awesome job! Great customer service and always putting a smile on everyone's face. GREAT JOB JODI!!!
Posted on cars.com by haywardjafar23
I felt the dealership was professional, kept their word, and would do business with them again.
Posted on cars.com by KC
Marifel Morgan provides excellent customer service! A great outstanding worker! Thank you Marifel for your service.
Posted on cars.com by Madilyn York
I was taught that the only things you can control is, your attitude and effort. Marifel is off the charts on both of these points! She made me feel like that she would work the hardest on getting me the best deal that she could!
Posted on cars.com by johnroberts6242
Maribel Morgan did excellent job. Thank you Cris and Craig !Thank you for your service.
Posted on cars.com by bethoneal
The manager and Mrs Morgan that sold us the car was very nice. Everything was excellent excellent excellent. I would buy another car from the dealership. Thank you very much Kirk Harrington
Posted on cars.com by sharonkkibler
Everything about our service experience was wonderful and flawless from the initiation call to delivery
Posted on cars.com by carolannwb1
Maribel and Craig did a great job answering questions, highlighting features of the vehicle and most importantly staying in contact and communicating with us every step of the process. It was a pleasure buying a car from OC Welch! Anyone we saw or spoke with were very friendly - we felt welcome there!!!
Posted on cars.com by KC
After a poor experience at another dealership, I am glad to have met Joe and Tyler. They were each very helpful and, most importantly, did what they said they would do. Honesty and integrity are attributes that I truly appreciate and those two gentlemen displayed those attributes well.
Posted on cars.com by Mark B.
Without the best Dealership I've done business with in my adult life...thats why I've purchased 3 Aviators from Craig Redker, Gm, of the Lincoln Store at OC Welch Ford Lincoln. They have a proven record of caring for my needs and they meet them every time I've done business there. They're professional and take time to show every option available with advice to help with decisions. I highly recommend anyone looking for a new/ used vehicle to (as said) GO SEE OC and if it's a Lincoln you want Craig Redker is your man. You'll be glad you did With highest regards, Alexander M Corley AKA Dj Poppa Crash Corley
Posted on cars.com by martycorley47
Great experience from ordering vehicle to delivery. Craig, Brian and Gerald were very helpful and kind thru the entire process.
Posted on cars.com by BKW597895
Lauren was amazing to work with! She made my car buying process so smooth. I looked at 3 separate vehicles, never once was bothered by me or all of my requests. She wasn’t pushy at all and really just cared that I found exactly what I wanted and was truly happy! I’d recommend her to anyone!
Posted on cars.com by Rachel B
Had my recall done quickly and correctly. I was very happy with the service I received today. I will definitely be back when I need service again!
Posted on cars.com by Had a Maverick one time…
Everybody was very helpful in the service department thank you very much for taking care of me
Posted on cars.com by Will_brunson
3 vehicles no issues great service from start to finish. Thanks OC, Tom, Bryan, Craig and Chris for the attention to detail. My go to place for Auto questions and purchases
Posted on cars.com by andrew.soto
Bryan provided excellent service! He picked us up at the airport and walked us through the paperwork and gave detailed instructions on the operational features of the Lincoln Aviator that I purchased. Everyone at O.C. Welch was very friendly and helpful during the entire purchase process.
Posted on cars.com by bryantravels
Great dealership, everyone was very helpful and nice. The salesman, Scott, was knowledgeable and made the transaction painless!! I would recommend to family and friends to go see O. C.!
Posted on cars.com by Amy
Class act. Very professional quick. I would highly recommend. Joe, Tom and Chris did a great job.
Posted on cars.com by ghorton87
Very professional, very courteous, excellent customer service. Very professional, very courteous, excellent customer service. Thank you!
Posted on cars.com by ellosullivan
Made it super easy to get everything done in a very short amount of time. Made sure we were happy and vehicle was clean and ready to go!
Posted on cars.com by Blakekristen6
Had a great experience when I bought my vehicle. Aric was very helpful through every step of the transaction. In fact, I didn’t even have to leave my house as all paperwork was sent to me making this the easiest and smoothest transaction ever!! Aric answered all of my questions and continues to be helpful even after the sale!
Posted on cars.com by Pghstlrgrl
Ms Nia White really got the ball rolling for me . I was directed to the right staff to get my vehicle the attention it needed. I pray all goes well with the fix. Ms White was very kind spoke will of the staff and really made me enjoy my visit and feel confident about the process.THANK YOU MS.NIA WHITE
Posted on cars.com by lilmsthiller
The largest inventory of cars I have seen. If you can’t find what you want, it does not exist! Friendly knowledgeable sales people
Posted on cars.com by Steven Fischer
The sales representative Jay was extremely helpful in navigating me through my various options. In the end. I was able to purchase the right vehicle for the right price
Posted on cars.com by Joe Jank
Joe and his team, Marifel and Chris, were very helpful and professional. They all worked to get us the right car and the right price.
Posted on cars.com by revmarty
Always a 5 star experience! It is a pleasure dealing with knowledgeable people with positive attitudes! I have been buying and having my vehicles serviced here for 21 years. I have enjoyed doing business at this dealership and sure you will have a great experiences here too!!
Posted on cars.com by James Woods
Brian was great! I live 4hrs away and would Make the drive to deal with him again.
Posted on cars.com by egreene7412
Very quick and nice service. Got a vehicle while ours is in the shop thanks.
Posted on cars.com by johnrobertpage94
I received excellent service. The staff was pleasant, greeted me, spent time and explained everything. They answered questions and gave me options and I never felt pressured. It was a very good experience.
Posted on cars.com by Gabriella Fischer
Excellent customer service from start to finish. They made the vehicle purchasing process very easy and enjoyable.
Posted on cars.com by Jstarr
Blake was awesome to deal with! Super easy and painless transaction. Would definitely recommend to anyone looking to buy a vehicle.
Posted on cars.com by F-150Fan
I had a great customer experience! Scott was great and helpful and the rest of the staff was very nice.
Posted on cars.com by anna s.
Aric at O.C. Welch was very responsive and worked with me to get to a fair number on my trade and sales price. Aric was professional, kind and knowledgeable. Thanks!
Posted on cars.com by BTS
Excellent service from both sales And service (quick lane) departments. The quick lane staff was efficient. They made a opening for my new car with fast repair.
Posted on cars.com by GENE
Rob was terrific.got back to me when asked.almost 2weeks for the tech to diagnose the problem.almost another two weeks for repair,had to return same day to solve engine lite issue
Posted on cars.com by robertfcanavan
First, the dealer location is close to me. Everyone in the dealer was friendly. My salesperson was very thorough and explained every feature of the cars i looked at. The finance person was also thorough in explaining the purchase options any was not too pushy. Overall experience was great.
Posted on cars.com by mbrown70388
When it comes to purchasing a car O. C. Welch Ford Lincoln dealership is exceptional by far. The easiest purchase I have ever made. Mr. Welch was very patient with me and understanding of what I needed. I got a better deal than I expected. The staff was very knowledgeable. I would highly recommend them.
Posted on cars.com by debbyogle
Every person that we came in contact with was very friendly, helpful and competent. Probably my best car buying experience ever!
Posted on cars.com by johnepotter
Another great experience! Blake worked his magic and got our vehicle into the service department as soon as possible. Kelly had a loaner car available and got us all set up! Blake kept us informed and responded to all messages right away. Our vehicle was fixed in a timely manner and works perfectly! Great job to Blake, Kelly, and Jodi for going the extra mile to get the job done!
Posted on cars.com by Marcy W
Super dealer who believes in taking great care of his customers and so does his team! Miguel was prepared and very professional - everything was ready to go when I picked up my vehicle. All in all a very pleasant experience.
Posted on cars.com by jen6425
Thank you so much to Blake and the rest of the OC Welch service department for getting my car fixed so quickly and professionally . Blake went above and beyond getting my car in as soon as possible. Everyone I dealt with from Blake to Kelly to Jodi at checkout was a complete pleasure! I'll definitely be back!
Posted on cars.com by mwelch1215
Exceptional customer service. The buying process was quick and easy. I highly recommend this dealership!
Posted on cars.com by LAP271
All the people I dealt with were helpful and courteous, especially Jay Marther, our sales person.
Posted on cars.com by Larry
The car was as described on the posting. Scott was great to work with - he made the process so easy.
Posted on cars.com by rachelcdemers
Scott was absolutely amazing! We did not feel pressured at all to purchase the vehicle and even offered an extended test drive. He helped us get the deal we wanted and was super knowledgeable about Ford/Ford products! I would not hesitate to buy from Scott again!
Posted on cars.com by shannonbell
This is my second Lincoln vehicle from OC Welch. Marifel, Craig, and Chris were fantastic to deal with. Marifel was also kind enough to deliver my new car to my house because I was so busy. Would not have to think twice on recommending anyone to go see Marifel at OC Welch to get a vehicle. You won’t be disappointed!!!
Posted on cars.com by PistolPete
Great experience, fast, efficient, knowledgeable service. Scott was very easy to work with. Answered all questions quickly. Had the car I was interested in ready for me to test drive.
Posted on cars.com by Tracysheehan16
I was very Impressed with Marifel and the staff at O.C. Welch. The buying process was very pleasant.
Posted on cars.com by robertjfortin
Marifel was very helpful. She was very interested in assisting us in any way. I was very impressed with her customer service.
Posted on cars.com by robertjfortin
Enjoyed the transaction at OC Welch. Spoke with Collin over the phone and he was able to answer all my question and the vehicle was accurately described when I showed up to test drive. Blake was also great to work with and made negotiating a streamline as it may be. Chris, in finance was equally helpful and had me in and out in no time. Would recommend OC Welch and their team.
Posted on cars.com by Reidjordan17
The dealership was very attentive and the buying process was very stress free. I highly recommend!
Posted on cars.com by robertjfortin
Sam and OC made my purchase an easy process. 3rd car we’ve bought from OC. TOP NOtch!!
Posted on cars.com by Bronco71
Fantastic dealership, fantastic people. Every employee is extremely helpful and kind. Kelly, who helped me with my loaner vehicle, was super friendly and energetic and she had me chuckling the entire time. I can’t ever say enough good stuff about OC Welch.
Posted on cars.com by stacy
Kept me updated the entire time. Answered all my questions and made my out of state buying experience the best I have had so far. Would do business again.
Posted on cars.com by Kuan
Sensational service. Trustworthy. I will never buy or service anywhere else. They always satisfy me. Great work Marifel!
Posted on cars.com by Tony Owens
I really appreciate the dealership and the time and effort they put in with their customers. They have so many wonderful options for anyone looking. They make you feel well taken care of and are supportive the entire car buying process!
Posted on cars.com by chloep
Marifelhas been so very helpful. Always ready to assist above and beyond. Pleasant and kind.
Posted on cars.com by dom
Joseph Bernard was amazing from start to finish! Absolutely helpful and went above and beyond! I was very nervous to purchase a new vehicle and he made me at ease! I found the entire experience to be a good one! Everyone that worked with us was made sure we were very happy! I highly recommend!!
Posted on cars.com by michellemagyarosi
Great sales person and a great dealership!! Bought two different MKZ’ s from her. She gave us a great deal!!
Posted on cars.com by ckjones
Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
Posted on DealerRater by RON FAYFICH
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Posted on DealerRater by BADALAV
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Posted on DealerRater by SUNCITYDPBAKER
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
Posted on DealerRater by Hayescn26
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
Posted on DealerRater by ericstern9705
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher
Posted on DealerRater by RHATCHER47
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Posted on DealerRater by maryjaneedmunds
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Posted on DealerRater by BAMDAM12
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Posted on DealerRater by Reeah55
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
Posted on DealerRater by lauraleighbritt
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Posted on DealerRater by EDUARDOMOLINA1991
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
Posted on DealerRater by [email protected]
We had a great experience at O. C. Welch Ford. Sam was helpful, but not pushy and we were very comfortable working with him. We would highly recommend O.C. Welch to someone looking for a Ford.
Posted on DealerRater by ChrisK
Great experience today when purchasing a new vehicle Sam Elliott did a great job giving us options to pick from
Posted on DealerRater by bklimes
Very easy and comfortable experience. Great at explaining and guiding a first time buyer. Thank you.
Posted on DealerRater by elymalave
Charles was a pleasure to work with. He helped us find the ideal car. Thanks
Posted on DealerRater by aed111.pgh
Great experience buying my new Bronco from Sam Elliott and the team at OC Welch!
Posted on DealerRater by SKRA530
Tracy is helpful and informative. She has helped me in the past and the same has been true.
Posted on DealerRater by GAMECOCKATHH
This was a great car buying experience. Tom was so nice and knowledgeable. Paul was also very nice and helpful. It was a great day for me!!
Posted on DealerRater by dar_maz
I’m very pleased with your mobile service. Ray was awesome. Jody was awesome and very convenient that Service the mobile van.
Posted on DealerRater by WEBBCONSTRUCTION96
Gabriel the technician was very thorough and explained everything in detail. He was professional and handled everything with such ease. Gabriel is an asset to this organization.
Posted on DealerRater by JCUNITED5
Christopher Noland was my service advisor and he was very helpful. I only had to wait 30 minutes for them to let me know they needed to order a party and then I returned the next day for them to complete the repair.
Posted on DealerRater by KHIATT54
Mr. Gabriel was very helpful and professional. He made sure my car got in and was serviced in a timely manner. I really appreciate his professionalism and his attention to the service of his customers.
Posted on DealerRater by MIKEBIAS617
They always treat me in great ways. Paul was very courteous and helpful. Seth,my young salesman was very good.
Posted on DealerRater by dwelsh3
Seth was an excellent salesman . He wasn’t high pressure at all. I really appreciated that.
Posted on DealerRater by dwelsh3
My service manager was very helpful in orchestrating some warranty work on my vehicle. It was done in a timely manner. Thank you.
Posted on DealerRater by EUGENEP724
Ross was so efficient and allowed me to get the service I needed quickly to be sure i was able to travel safely for work the next day.
Posted on DealerRater by ANNETTE.GIRMAN
Ross Munro was top-drawer from the first phone call to schedule my appointment. He was prompt, professional and made the entire service process go smoothly. A pleasure to work with.
Posted on DealerRater by DEB4GIRL
My service experience was extremely impressive beginning with welcoming introduction by Robert Steckley and continuing with staff service excellence.
Posted on DealerRater by jimmy joe
Got it done quick, a first and big plus. Justin returned calls and was verybhelpful.
Posted on DealerRater by MIKEJUKOFSKY
Tom was great to work with as he is both professional and personal. As a returning customer - third vehicle in seven year - I do wish they would improve upon the final process of the deal - it takes far too long to complete the deal once arriving at the dealership. Paperwork should be completely done and ready to sign when we arrive! Craig is also great to work with and will work to get you the deal you want.
Posted on DealerRater by Hayescn26
Miss Tonya kept in touch with me through the entire process. When I called she provided me with prompt information relative to my vehicle. I received no less than 4 calls when the tech found additional maint required. This is the service I expect from the #1 Ford/ Lincoln dealer in the country and they didn't disappoint. R/Mark Bernhard
Posted on DealerRater by BERN460XVR
What a great experience! I'm an inexperienced car buyer, but both Tom and Craig made it a pleasant and seamless experience. They walked me through everything, and answered all my questions. I highly recommend OC Welch and the Lincoln buying process.
Posted on DealerRater by nnein999
Having just bought a car for my son in Ohio two months ago in a nightmarish hassle, it was a 180-degree experience dealing with OCWelch. I love the car, am confident I got a fair deal, and was blown away by how quick and efficient every step of the process was. They really treated me right. Special shoutout to Paul Mitchell in sales. He was knowledgeable, great to work with, easy to talk to, and lightning-fast with responses. Nothing people hate about a car-buying experience surfaced in my experience. Dealership was good and Paul Mitchell was even better. Look him up!
Posted on DealerRater by Timsnextemail
We purchased our Expedition from Charleston. It needed to be serviced a month later due to the engine light coming on. The service department was a nightmare to work with. After 10 days, it was repaired and ready to pick up. On the way home from picking up my "fixed" vehicle, the engine light came on again. I decided to take it to OC Welch. Ross Munro was our service guy and was AMAZING. He kept me informed about what was going on. He diagnosed and repaired my vehcile right away. I have not had a problem since. 10 stars I highly recommend.
Posted on DealerRater by jennylgreen
We are very satisfied with our online buying experience. Rudy Bruce exceeded all of our expectations during the whole process. Job well done!
Posted on DealerRater by Zeniah
O.C. Welch didn't have the model and color that I wanted, but found it at another dealer a few hours away. They went and picked the vehicle up, prepped it, and delivered to my home. Above and beyond service!
Posted on DealerRater by mahoneydp
Trisha and everyone at O. C. Welch were most helpful and extremely tolerant answering my many questions, about the truck, the purchasing process, etc. They put me at ease throughout what can sometimes be an ordeal. I’m very fond of my truck, appreciate the peace of mind from the certification by Ford, and am grateful to have come by it in such a pleasant atmosphere. Absolutely recommend this dealership and Trisha especially.
Posted on DealerRater by inlovelyblue
As I previously mentioned, Sam & the team were excellent at helping me purchase a new truck. Very courteous and respectful professionals. Thank you again to everyone who helped me @ O.C. Welch
Posted on DealerRater by gregc8830
O. C. WELCH Ford and service advisor Robert Steckley was outstanding in turning our situation of alternator and water pump issues to get me back on the road. I appreciate the great communication, service and professionalism you provided. Highly recommend for all your service needs. Thank you Robert.
Posted on DealerRater by W. Kennedy
O. C. Welch service center exceeded my expectations. Tracy was very professional and provided excellent customer service. I will recommend this service center to others. Thanks for making this a positive experience.
Posted on DealerRater by WEILDMOM
Oc Welch and crew truly care about their customers, that's why I keep going back. I trust my salesman tom Landry , I've purchased 4,cars from him. Always is honest and I'd buy from him again.
Posted on DealerRater by radar154
i arrived a little early than my appt time and service rep (Gabriel) got me checked-in and moved my car back for the appointment. He gave me an estimate time of completion and was exact. Gabriel was very courteous and professional.
Posted on DealerRater by CBACON3017
O.C. Welch is lucky to have someone as nice and friendly as Tonya. Answers all questions. Makesyoufeel like a VIP!!
Posted on DealerRater by SARA60
Everyone was polite and helpful. They had me in and out in no time. Highly satisfied
Posted on DealerRater by GTWOG2
Tracy in was excellent, providing timely and excellent customer service despite being short staffed. She and her staff were super!
Posted on DealerRater by robertdixon.07
Very easy process! So far I’ve been very happy with my purchase and thankful I went to OC Welch!
Posted on DealerRater by Barthjordan
I had a fantastic experience with O. C. Welch Ford, especially working with Tracy. The service was excellent from start to finish—professional, friendly, and efficient. They offered very competitive pricing without cutting any corners, and the turnaround time was impressively fast. It’s clear they value their customers and take pride in what they do. I highly recommend O.C. Welch Ford and Tracy to anyone looking for reliable, top-notch service ford their Ford or Lincoln. Thanks Tracy & O.C. For great customer service.
Posted on DealerRater by JPARKER7258
Paul did a fine job . The dealership with tom Landry and Craig sealed the deals for me. I trust them both. Very happy with my new Corsair , a step up from my last one
Posted on DealerRater by radar154
Our purchase experience was very positive. Paul Mitchell provided good perspective and Paul Tindall was helpful and detailed. Thanks for everything!
Posted on DealerRater by 350rudman
Judith was very helpful and detailed, she was available when heeded and advice was good
Posted on DealerRater by kmelen
My recent purchase was a very pleasant experience. Tom Landry and Paul Tindall are very knowledgeable and professional. This deal happened because of my pass experiences with Tom Landry. I tell what I need and OC Welch delivers.
Posted on DealerRater by bjplapin
OC Welch always listens to my concerns when bringing my car in for service. My car was serviced in a timely manner. The tire that needed to be replaced due to damage from road debris was waiting for my car when I arrived. Tonya reviewed all the paperwork with me so I understood what was done. They have a great waiting area.
Posted on DealerRater by NEEDLEPOINTMOM
Mr. OC Welch and his staff always gets the job done! Thanks for everything! You are amazing!
Posted on DealerRater by RSMITH1962
Service department doing nice job. Work completed in timely fashion. New service mgr doing an excellent job.
Posted on DealerRater by DRMLMINTZ
Tracy and her team are the very best! I'm always in and out quickly and they do a wonderful job of keeping my F350 SD running at peak performance...Thank you again Tracy Randy
Posted on DealerRater by RANDYHARRIS5948
Robert was very polite and informative, answered all my questions and was available when needed
Posted on DealerRater by jimmyw9179
They have done a great job and the kindness was off the charts you go O.C. Staff
Posted on DealerRater by RICHARDMOE61.RM
Excellent customer service by Jocquilla - unfortunately my daughter changed her mind about the type of the car - was ready to purchase but a few details were a no go for purchase .
Posted on DealerRater by Snowball
In for an oil change and tire rotation etc. car was delivered back to me, washed and sooner than expected. First class service!
Posted on DealerRater by conchpearl
John Evans was prompt & professional,provided important Lincoln videos even before car delivery..Excellent!RJArb
Posted on DealerRater by jarb3
I have been doing business with OC for over 30 years. It is only place I would ever go to. You are the best.
Posted on DealerRater by CSCARMINACH
Trish was helpful and went out of her way to make sure we had a wonderful car buying experience. We would happily work with her again!
Posted on DealerRater by vosslerkyle
The best buying experience I’ve ever had. Tom Landry is an EXCEPTIONAL salesperson; so good that I came back and bought a second car, which is something I’ve never done before. The communication with him and his manager, Craig, down to Paul the finance manager was top-notch. Everything was seamless. Tom and Craig went above and beyond to find me a very specific vehicle that I wanted. Truly the best in the business! Highly highly recommend!! Go see Tom if you are in the market for a car here!
Posted on DealerRater by Laur210
Went in for an oil change, it was pretty quick, didn't wait long at all. Great customer service.
Posted on DealerRater by lr190115
I have become friends with tom Landry over the last 10 yrs. I trust him immensly. I've never had to ask him if it's the best he can do , I know it is the best. I shopped other cars but couldn't leave my friends over at welsh Lincoln's no other car I looked at for that price compared to Lincoln in looks and quality. I'm thrilled with my new color Corsair. Received some nice compliments on it already. Tom hooked me up with the better level which has many more amenities which I love. See tom Landry for all your Lincoln needs he's a trustworthy man.
Posted on DealerRater by radar154
I had mobile service performed for 2 recalls. Ray, the tech, was great. on time and very professional
Posted on DealerRater by Djwsc61
Great experience with purchase and trade in process. The time spent was very efficient and better than many other previous purchases times at other dealers.
Posted on DealerRater by Tim.beisner
My first time getting my Lincoln serviced & I was extremely impressed! Mr. Elias was personable & kept me informed on the progress. Customers love a friendly smile! Keep up the good work!
Posted on DealerRater by SHARONMIMSMATHIS
Everyone what was great and really cared for me and the purchase of my vehicle. Would recommend Rudy and the dealership to anyone.
Posted on DealerRater by Andjr2002
People are very professional and easy to work with. We have always received great service from them.
Posted on DealerRater by kathy69
VERY PROFESSIONAL AND COURTEOUS. WELCOMED ME RIGHT AWAY AND GOT ME TO THE CORRECT SERVICE PERSON WHO WAS QUICK TO GET THINGS GOING,
Posted on DealerRater by JJUDDANDPJ
Great easy to deal with and communicate. In and out very fast and efficient. Thanks
Posted on DealerRater by JOSH.PULASKI
Love this Dealership. Craig Redker and John Evan’s made leasing my new Ford Escape very professional and easy. Thank you O.C. For having such a great crew. I highly recommend this Dealership
Posted on DealerRater by Zypat
Tracy Green and her crew ---excellent they took my car on time... explained the service needed and told me the credits had achieved
Posted on DealerRater by SANDYSTEAD848
Every one we worked was both pleasant and professional. Trisha in particular went the second mile, even after the purchase.
Posted on DealerRater by kenreinhardt01
Great customer service from Tracy. I was there for my first oil change, and it was done very quickly.
Posted on DealerRater by lizboston333
Mr. OC is the Best Ford dealer in the area. After 5 cars with a competitor that let me down, OC delivered twice without any issues. Go see OC!
Posted on DealerRater by cshunt6
Amazing dealership from the purchase of 5 vehicles over the last 1.5 years through the conceriage service for all the vehicles. Wonderful experience start to finish and the relationship continues on.
Posted on DealerRater by JAWS.ENTERPRISESGA
I recently had my vehicle service for a safety recall, and overall it was a smooth and positive experience. They handled the repair efficiently and left a loaner vehicle for my use.
Posted on DealerRater by TNKKD96
Good experience. Paul worked hard to find us the vehicle that met our requirements. We appreciated his efforts very much and are happy with our new Corsair. They forgot to leave the windows sticker in the car. We always like to keep it. I thought that was SOP but maybe not for this dealership. I should have requested it.
Posted on DealerRater by Fshokes
This is my second vehicle purchased, and not going to be my last. Loved the Lincoln service before, and now looking forward to the gorgeous brand new Lincoln facility for sales and service opening soon! I may come to the new space just for and extra oil change!
Posted on DealerRater by Tim.beisner
Tracy Green was excellent and attentive in answering my questions. She really explained all the repairs well.
Posted on DealerRater by OBIEBACON
Tom was professional, personable and helpful. No high pressure sales tactics. He made the purchase process as enjoyable as possible.
Posted on DealerRater by MARKMARILUCITA
An extremely smooth and pleasant experience. Very professional! John was very communicative and ready to assist immediately upon my arrival at the appointed time. Thank you
Posted on DealerRater by kmcbrid2
You need more employees in sales. Sam Elliott has too many irons in the fire. A great salesman but has to run all over the dealership.
Posted on DealerRater by dwaynenix
Paul was a big help walking me through the purchase of my corsair. He also stayed after hours to accommodate my needs as a customer.
Posted on DealerRater by Kswise2002
Very easy purchase. No pressure, vehicle sold itself. Very little haggling. Appreciated sales reps professionalism.
Posted on DealerRater by cjgodinsky
Paul, Craig and Paul made this the easiest car transaction ever! Friendly, knowledgeable folks, no pressure and great service.
Posted on DealerRater by BarryGrosse
Service was fast and on time. Thanks for the great service. I will definitely use OC Welch again.
Posted on DealerRater by JHONS104BLUFF
OC Welch Ford has always been very accommodating and fair with their negotiations when purchasing. Just bought my second truck from them and was very happy with salesman Sam E. He, and everyone I dealt with were very down to earth, not your typical pressure tactics found at some competing dealers. I would highly recommend OC Welch Ford if your in the market for a new or used vehicle.
Posted on DealerRater by daniel.walker70
Once again, Tracy took exceptional care of me and my vehicle during routine maintenance. It’s always a pleasure walking in and being greeted by her—she’s consistently professional, friendly, and accommodating. From the moment I arrived, Tracy was ready for me, knew my name, and had everything prepared to ensure a smooth and efficient visit. She truly goes above and beyond to provide outstanding customer service. The entire experience was fast, seamless, and professional. She also made sure the recall work was completed, which I greatly appreciated. A true professional—I highly recommend working with Tracy!
Posted on DealerRater by WILLIAM.H.NASH
Relaxed atmosphere. Respectful and didn't try to "over-sell." I appreciated the straightforward approach. I haven't purchased a car in several years, so I wasn't looking forward to the negotiating process. Their pricing is firm, but fair.
Posted on DealerRater by smithfreedom1
I highly recommend this dealership for their customer service . John Evan’s was very helpful and very knowledgeable in the leasing of my new Ford Escape . Anyone in the market for a new car go see John . Bravo O C and all at Ford/Lincoln for a helpful and professional experience.
Posted on DealerRater by Zypat
Paul Mitchell and his team were so helpful during this transaction! Stayed late just to accommodate my needs! Thank you Mr. Mitchell! Beautiful car and comfy ride!!
Posted on DealerRater by Kswise2002
Good afternoon, My appointment started art 9:30 AM on the 24th of February. Mr. Munro took my letter requesting I get my rear back up camera replaced due to a recall. We took a few minutes and then I proceeded to the waiting area in the showroom. About 15 minutes went by when Mr. Ross came in and told me the recall has been put on hold and Ford Motor Company was only doing the recall on Mustangs for now and I would receive another letter when it was my make of vehicle being recalled. All went well and I only spent approximately 30 minutes at the dealership.
Posted on DealerRater by grohoski
My service was speedy efficient. I was given a loaner car and the work done on my vehicle was earlier than promised. Everybody was courteous. I was very happy with the entire experience.
Posted on DealerRater by [email protected]
Muy buena atención y rápido me atendieron quedé muy satisfecha muchas gracias por el buen servicio
Posted on DealerRater by YURIEN28
Super great service and very professional! I am happy from the beginning to the end!
Posted on DealerRater by KEVINANDCARY
Having representation at the service area like Christopher Noland can only elevate O.C. Welch’s already fine reputation. Super accommodating to me when he absolutely didn’t have to be. Excellent. And the service was 1-2-3.
Posted on DealerRater by ldaviusa
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