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All Reviews 2,315 Google 1,148 DealerRater 1,167
Easy to deal with, very accommodating, unmatched service, and Mr. Welch himself took care of me!
Posted on DealerRater by daniel
OC is the best! Sales and service are amazing. I wouldn’t go anywhere else .
Posted on DealerRater by MrGee
Michelle was totally first class and made it happen without a hitch. Superior service and attention to detail with a wonderful attitude.
Posted on DealerRater by Peter Ogden
Great personnel and helpful. Major drawback is the lack of vehicle parking and separate Lincoln service facilities.
Posted on DealerRater by Garyand paula
We’ve purchased 7 vehicles at O. C. Welch over the years and we’ve always been very happy. Chip Welch and his colleagues work their magic to get the best price for each vehicle and they make the process very simple. If he could only swing me a vintage Bronco.
Posted on DealerRater by JB
As always (3rd time buyer), top notch service. Very thorough, explaining everything every step of the way.
Posted on DealerRater by JHH
I entered the OC Welch fast lube around 2:00pm on a very busy day. David “fitted me in” to service my car. The technician suggested some helpful advice. I accepted his advice and they did all the work and my car was ready by 5:30. GREAT SERVICE. Deb K.
Posted on DealerRater by Deb K.
Buying our new car was a great experience. Friendly, professional, hassle free! Thanks OC! You made it easy to find Carol’s dream car. I heartily recommend OC Welch Ford Lincoln.
Posted on DealerRater by Bucks
Best vehicle purchasing experience I have ever had. Drove over six hours round trip and would do it again. Had an appointment at 3 p.m., was a few minutes early, met at the door by Mr Welch and he had us back on the road in less than 30 minutes. Excellent service with friendly staff.
Posted on DealerRater by Andrew foot
Finley was most accommodating. He did a great job of showing me how to operate all the new gadgets on my new car. He is so friendly and polite. If anyone is looking to buy a new car, I recommend Finley to help you out.
Posted on DealerRater by Sid
Byron he is a very nice person or a good patient understanding and willing to help you to get what you want
Posted on DealerRater by clevebrown802@gmail.com
OC Welch Ford Lincoln is best in breed! Our buy/sell experience with OC was patient, and fair. They had a great selection of vehicles, and the buying process was seamless. The communication from the service department has also been efficient and effective. I highly recommend the OC Welch team for anyone in the market for a new or used car.
Posted on DealerRater by jgloistein
New 2023 Bronco Just traded our car with Neico at OCWelch Ford for a 2023 Bronco After driving new truck a couple of days fault occurred . Being a commercial HVAC Tech for over 40 year I understand the complexity of diagnosing & repairing communicating controls which are on most every machine or gadget made nowadays. Just want to send a shout out to the OC Welch Team!! Service Dept did an awesome job and kept me informed as they worked for a resolution. Turned out a faulty cable had to be isolated & then replaced. My salesman Neico stayed in communication with me also and assured me they were on the job. Good people Great service!! .
Posted on DealerRater by Me
Kelly was so professional and helpful ensuring I received my loaner and knew all the special features especially those different from my 2019 Nautilus; also was pleasantly surprised to receive a new 2023 Aviator which I’ll drive with a mind to upgrade in the future.
Posted on DealerRater by Odoolin
Sam and Gerald were just GREAT! !!! Nice car also!!! They very patient with our questions and were explained in detail.
Posted on DealerRater by jescape
The people are very friendly and well educated about the cars they are selling. The don’t seem to be pushy or force you into buying what you don’t want.
Posted on DealerRater by Bernie
Go See OC! ! Purchased sight unseen, in and out within 25 minutes. Great experience and Chris was fantastic to work with.
Posted on DealerRater by David Hahn
Our truck broke down on vacation in SC. OC Welsh was booked but they squeezed it in and got it fixed and running the same day. If they hadn’t we would have been stranded in SC for days. Thanks to them we were able to make it home safely.
Posted on DealerRater by Eirelav8604
We had a great experience with this dealership. Everyone was so nice and helpful. It made the buying process so easy!
Posted on DealerRater by Emily Ladd
This is the first time we've dealt with OC Welch and we had a terrific, excellent, A+ experience. Every employee who we had contact with had a great personality, answered all questions asked and were unbelievably friendly and knowledgeable.
Posted on DealerRater by eagle40f
I have been buying cars from this dealer for 7 years and my husband for 14 year. They’re always extremely professional, helpful, and friendly!!
Posted on DealerRater by fallerjo13
Ed is a pleasure to work with and goes above and beyond in helping us find the vehicle that is right for our needs.
Posted on DealerRater by turtle2lifter
great team to work with ! we will be back to purchase another truck in the future. thank you nikolai
Posted on DealerRater by nikolai
Nicest car purchase I ever made. Follow up has been beyond anything ever experienced. Go there.
Posted on DealerRater by 1nellisbeth
Very easy to work with. Had my Bronco ordered in under an hour. Can’t wait until it arrives.
Posted on DealerRater by mikew@springsfast.com
I was very comfortable and treated respectfully. My purchase was easy and straightforward. Thanks to my salesperson, Scott.
Posted on DealerRater by Val
Yesterday, Kelly Hall was exceptionally helpful to me. My Ford Explorer was getting 4 new tires installed. The night before, I had picked up my sister at Savannah Airport. Yesterday, she called and said she was missing a small bag. Could I check my Ford? Well, it was at your dealership! So I called Kelly Hall and asked if she could track down my car and look for the missing bag? She went out of her way, found the car and looked for the bag. She immediately reported back to me and said that it was not in the car. This was very helpful in narrowing down where the bag could be. Ultimately, my sister found the bag. I am very grateful to Kelly Hall for the help she offered when I was in a pinch. Thank you. Kathleen Branigan
Posted on DealerRater by KBranigan
Everyone was real helpful and Neico was awesome working with and explain the process very well. Glad I came here from out of town. Thanks everyone!
Posted on DealerRater by rproctor9259
Byron was incredibly helpful and went out of his way to find a great car for me. He was genuine and I highly recommend him to anyone looking to buy a car.
Posted on DealerRater by blikins1012
The whole process was easy. From Craig redker advising me what I should or shouldn’t get on my truck. To Chris black walking me through finance, and Linda and Rick helping me with my accessories! I can’t say enough about the experience. Felt like Friends helping me out rather than a business transaction. Go see OC y’all and god bless America!
Posted on DealerRater by andrewdowneysoto
Very friendly and helpful without being pushy Highly recommend Ask for Sam he is awesome
Posted on DealerRater by Chemistry2714
Very customer oriented and motivated to make the buying experience as easy and pleasant as possible! Everyone you come in contact with is very people oriented and care that you get the car you want and are interested in getting the customer the best deal possible!
Posted on DealerRater by okatty1984
OC gets involved in my deal He appreciates his customers. He sells to sell again. He values your business.
Posted on DealerRater by danbrock
Had trouble reaching them on the phone but they were excellent in person. Friendly and fair pricing
Posted on DealerRater by gregggordon
Best place to buy a Ford hands down! And I guarantee nobody cares more about their customers than Mr. O.C. himself. Customer for life.
Posted on DealerRater by mbgraham07
Keith has been incredible to work with ordering our new Ford!! He has been remarkably courteous and consistent throughout our purchase. He listened to our requests and was prompt with his communication. It has been such a breath of fresh air working with someone so knowledgeable and easy going! Thank you for everything OC Welch! Great experience!
Posted on DealerRater by icelandmarine
They r very professional and the service is awesome, but the phone service is not professional I can't never talk to no one. They all ways be out.
Posted on DealerRater by Michelle.jordon58
Purchased a 2023 expedition max king ranch. LOVE it! Great customer service. Very helpful!! Will do business again!
Posted on DealerRater by enmoore91
Tom Landry did a great job. Showed patience and tried to get the best deal for me. Unfortunately the rates are too high to buy now , so I will lease a smaller vehicle instead.
Posted on DealerRater by radar154
We have been searching for the right vehicle and Finley was so helpful courteous and patient. He answers every question we asked and helped us with a gazillion cars!! So patient and represented O.C. Welch so professional!! You definitely need to see him when going to ford and Lincoln. Recommend him highly!!!
Posted on DealerRater by Seacreaturesam
Very nice and clean dealership. Friendly and competent staff. I can only recommend OC Welch.
Posted on DealerRater by Wolfram Hellberger
Overall good experiences. Purchased multiple vehicles from this dealership. Salesman and Finance Manager have been excellent. Service department struggles a bit
Posted on DealerRater by sbferrando
Excellent Service, follow through and delivery. The experience from start to finish was professional. I am very satisfied..
Posted on DealerRater by OSCAR19
OC demonstrated exceptional integrity and professionalism by committing to our deal despite the hoops and hurdles our situation posed.
Posted on DealerRater by robert.aversa
Hands down the easiest and best experience at a car dealership I have ever had. Quick, easy and professional
Posted on DealerRater by Washington
Unfortunately for me my truck broke down but when I called chip at OC Welch he let me trade my used truck in that had some problems and had me in a brand new truck almost in the same day!! Chip made my car buying experience very simple and easy
Posted on DealerRater by Coastalroofrestoration
Very courteous and friendly. Very helpful. Great smile and personality. She went over all the details and answers all our concerns.
Posted on DealerRater by Lisa
Over many years, have dealt with lots of service teams. Seriously, have NEVER had a better team than Michelle McQueen & Ginger. Proactive approach to answer questions, returning calls, and ultimately leaving a very satisfied customer. Can't tell you how impressed I've been with Michelle's team. Earned my loyalty.
Posted on DealerRater by Bob Bullard
Smooth sailing for the whole process. Thorough and knowledgeable. Shout out to Sam Deen for being a great sales person.
Posted on DealerRater by Sandy T
I will recommend the dealership to all and be back myself for service I r oil change etc work on my car michel is a very professional and organized lady
Posted on DealerRater by Lincoln beauty
My drop off was easy & they were nice enough to offer me a courtesy car for the day, which I was not expecting. A very nice surprise since I had to be at work & would’ve been waiting for someone to pick me up otherwise
Posted on DealerRater by hhi
Rayquan did a great job communicating with me and provide excellent customer service. The service technicians did a great job!
Posted on DealerRater by derekgall
The service was very fast and convenient. They kept me updated on my car and the time it would be finished. Rayquan is so polite and well-mannered.
Posted on DealerRater by Symone
Overall pretty nice experience. Russ and Joe T were the first two I dealt with. Both were nice and more than accommodating. Polly was great and Jeff rounded out the team to provide great customer service. The lot is very crowded though which made it tough to navigate, felt a little cramped.
Posted on DealerRater by swyatt865
My first time purchasing a car, they made it easy and affordable.Scott is AWESOME.
Posted on DealerRater by Carolyn
They have excellent service very fast and efficient. Very friendly as well and trustworthy for my family car.
Posted on DealerRater by Aaayana26
Made the purchase very quick and easy and Nico was a pleasure to deal with
Posted on DealerRater by Johnl
Professional attitude of service advisor. All work done in a timely manner. Car available as promised
Posted on DealerRater by Grumpyemt
Finley is great to work and willing to find what works for us functionally and financially.
Posted on DealerRater by rileyric10
Phenomenal experience at OC Welch Ford. Worked with Chip who took the time to answer all of my questions and give me the details needed to make a decision. If you’re looking for an efficient and dependable salesman Chip is your guy.
Posted on DealerRater by ccs.syk
I felt confident chip was getting us the best deal. He was a pleasure to work with
Posted on DealerRater by katiebeth78
Always enjoy visiting the dealership. Great service, great team, and outstanding display of vehicles. Will continue buying our new vehicles from OC Welch.
Posted on DealerRater by Akash Patel
Great dealership, great staff, great location, great selection. I’ll definitely be buying all of my vehicles in the future from them!
Posted on DealerRater by Dillon
OC takes good care of us. Does his best to get us the vehicles we need and gives us competitive pricing.
Posted on DealerRater by jwilliams
The only issue I’ve ever had with this dealership is the availability of service personnel, which I understand is common throughout the industry. Thankfully, the service manager gave me his direct extension to ensure that I have timely action.
Posted on DealerRater by HHIF150
I would like to say, we have purchased a number of Lincolns from O C Welch in Hardeeville SC over the years and this recent purchase was probably the best of the best due to the sales rep helping us, Mr. Andrew (Drew) Soto. Drew quickly (as in short time, not running)  approached me on the lot and he and I started off with a smile and a firm handshake and in 60 seconds we were searching for the car we wanted. Due to us searching the Lincoln web sites for information at several dealers within a 200 mile drive of home we had it narrowed down to a select few. As in previous years, (since 1993) we returned to O C Welch Lincoln to have our auto needs filled as well as for our Lincoln Pickup Truck. Still love and enjoy that MK LT. We did a test drive in each of the two vehicles we had previously decided on (Lincoln Corsair and Lincoln Nautilus) and quickly decided the Nautilus had pretty much the smooth, quiet ride as the MKS we traded in. Then the deal starts…. This experience is almost always trying or tasking (at least for me/us) due to the offer, counter offer process etc... Drew however remained faithful to the mission explaining things answering ALL of my questions then we would discuss further. Drew would visit the Manager for updates denial or approval. I am a person of 1,000 questions and Drew totally remained in our service as a customer, with a smile, from the beginning to the end to complete the sale. THEN after the sale was complete, I continued with another 1,000 questions for Drew on the tech setup of the new car. I commend Mr. Drew Soto, the Lincoln Sales Manager and the Finance guy for having the patience of Job waiting for me to complete things. I also want to commend the people that cleaned and prepped the Nautilus, checked it from end to end, filled it with fuel and completed the prep for delivery on short notice. Mr. O C Welch, I hope you see the potential in Mr. Drew Soto for becoming your top sales Consultant and more. (By the way, you skipped out on my customer photo opt “again”)  Thank you for continuing to keep your dealership a top shelf business. I’m sure you understand Top Shelf but for those that do not understand, it means there is “nothing further to reach up for.” TOP is TOP. Go see OC. God Bless OC, Drew Soto and others and GOD BLESS AMERICA.
Posted on DealerRater by Lincolnman
Excellent customer service, staff goes above and beyond to ensure all our questions are answered and my service meets my expectations.
Posted on DealerRater by glitchy456
Very kind and helpful. Neico took the time make sure you understood what’s happening throughout the entire process.
Posted on DealerRater by Britni McMillen
Neico was amazing to work with! He was super knowledgeable, helpful, friendly, answered all questions.
Posted on DealerRater by pagemegan13
Best experience I have had and I will come back to purchase a car very helpful
Posted on DealerRater by Jimmysb2020
Great experience Would come back again. Very friendly staff. Thank you for making this pleasant
Posted on DealerRater by wcga12
We buy all our work vans and trucks from him best around will be back soon to get the next one !
Posted on DealerRater by Joeperkins
Mr. Welch has always taken good care of me and Tom Landry worked very hard to help me purchase the vehicle that I wanted. Very good experience.
Posted on DealerRater by Skylehardin
Great service! Sam is a great salesman! very clean service center, and responsive. Will definitely go again.
Posted on DealerRater by Expresson
It is really a pleasure having our car serviced at OC Welch. So easy. Michelle is very responsive and happy to have John Davis deliver our loaner. John was our sales consultant when we leased our first Nautilus. So it was nice to see him again. Love everything about our experiences at OC Welch!
Posted on DealerRater by mjmcphail3
The car purchase was simple and quick! ! Chris and Finley were great. I highly recommend them
Posted on DealerRater by Terrence
Keith was a very great person to work with he listen to all my needs and directed me to Right vehicle.
Posted on DealerRater by WCharles
Andrew was a pleasure to work with. He exceeded our expectations and went so far as to ensure the car was completely detailed and even personally delivered it to us. Great experience. Wouldn’t buy from anywhere else.
Posted on DealerRater by Angeladowneysoto
The experience at OC Welch was outstanding. The sale representative.Keith made the Jeep that I was purchasing for my a smooth transition. I referred any look for a car to Keith.
Posted on DealerRater by mrchuck2011
Mr. Keith has been such a great individual. He is concern about how I am using the various technology on my new Explorer. He is always so kind and patience in explaining how certain programs are used.
Posted on DealerRater by sonnymarie
I was completely unaware that customer service could be taken to this tier. O.C. Welch has Incredible anticipation of customer needs, and hands down…the smoothest transition of a car buying experience that I have ever encountered. Coverage, value, add ons… all bases thoroughly executed. Experience, hard work, and dedication shining through every step of the process. Thank you, O.C., for putting some ease in my otherwise hectic schedule. I am a huge fan! Many thank you’s! Stacy Ritchie
Posted on DealerRater by stacyilene
Very helpful service and knowledgeable a pleasure to work with and will recommend others to visit
Posted on DealerRater by Abrownrigg
Great experience, and good people to work with. Will always prefer to go to oc welch
Posted on DealerRater by Nick
Everything was awesome! !! ARIC was very personable and helped through the whole process. Chris was great also!!!
Posted on DealerRater by Chris Templeton
Russell was a great guy to work with. Process went very smoothly and i was in and out with no hiccups with exactly what i was looking for.
Posted on DealerRater by Paulmoneil35
Sam was wonderful to work with! He was very friendly, patient and informative. Thank you, Sam, for your great customer service and a smooth purchase!
Posted on DealerRater by caudle0805
Fast friendly informative what out of there way to explain everything. Chris from finance was friendly and helpful. Sam went out of his way to get it done. I was able to check out 4 or 5 different vehicles. Overall experience was great.
Posted on DealerRater by Greg
Great guys and fantastic dealerships. This will be the 4th Mustang that I have purchased from Oc Chip and Sam. Thanks so much
Posted on DealerRater by tadamsff427
Sam and his manager Craig helped me get into a truck within the price range I was looking for and it was far more equipped than I set out to purchase originally. Big xxxxxxto OC and team for how they do business; they made sure the used truck I bought had been thoroughly inspected by their shop and issues found were fixed. Most dealers will put anything on the road to make a buck but they made it clear they wouldn’t sell junk. No surprise OC has done so well over the years being honest and putting good vehicles in customers hands.
Posted on DealerRater by kag1190
OC Welch is the only person we call to buy our cars and trucks for what seems like forever. His personal service and customer service is like no other!
Posted on DealerRater by rudyroo2
Ed helped me out a lot with my first new car purchase. He is a great example of a dying breed: honest car salesmen. I would highly recommend him to anyone shopping for a new car. He walked me through step by step of the process and even helped me make an informed decision on options for my new car. I will be recommending him and O.C. Welch Ford to all of my friends and family.
Posted on DealerRater by CJ Shaffer
I was extremely frustrated with my car search until crossing paths with OC Welch himself. He took the time to listen to my frustrations, stayed within my budget and quickly stepped in to put me in the perfect vehicle. I cannot say enough about the extraordinary customer service I received from OC! It’s a refreshing change in a world that has gotten so far away from good customer service. He honored everything he told me and I absolutely love my new car! Go See OC- You’ll be glad you did!
Posted on DealerRater by Kandice
Had a great experience. Very helpful. I was going to Vaden but they weren’t very helpful with the financing part but Ford took me in and gave me everything I asked for that was within reason. Recommend this place stop by and see Aric Brown. Made the experience better and explained everything. Go see him.
Posted on DealerRater by williamservellon
Everyone that I've been working with has been very helpful with helping me to purchase a new vehicle
Posted on DealerRater by daciansmith5
Ben was really helpful and willing to answer all the questions I had. If he personally didn't know the answer he made sure he found someone who did. The whole process was easy.
Posted on DealerRater by rsketers09
Wow! Impressive service at Quick Change Lane and the additional service needed for my windshield wiper fluid pump in the main service area. Both service desks were very responsive and not pushing “extras”. This a huge difference from previous years of service. And I am thankful. If you stopped going here for service, come back and give it a try. Only complaint- OC Welch service PLEASE answer the phone and return the calls. I tried to call several times over several days before I decided to drive over to make my appointment. Thankfully, the service appointment went well and didn’t take all day.
Posted on DealerRater by CERT
They really do everything possible to provide great service and make the customers as happy as possible
Posted on DealerRater by jbsize
I came in one day just looking around for a truck and Mr. Scott Henthorn gave me what I was looking for. I’m very grateful for his assistance and translating Spanish which is very important to my parents. Because of him he has helped me buy my first owned vehicle!! Thank you to Mr. Henthorn and OC Welch
Posted on DealerRater by Selena Lopez
Great! Very fast and quick experience and great communication all the way through. Highly recommend.
Posted on DealerRater by Jesse Garfield
Ordered a new Mustang and everything was great! Ordering went smoothly and was fast. Definitely recommend!
Posted on DealerRater by mg
100% exceeded my expectations, from sales through follow up. Great job done by all..!
Posted on Google by Troy Velliquette
We couldn't be happier with our experience at OC Welch purchasing a newer truck. Thely Daust made the entire process easy and stress-free. She was friendly, knowledgeable, and took the time to understand exactly what we were looking for. A special thank you to Chip Welch, the VP, who personally came over to assist us. It was clear that both he and Thely truly cared about helping us find the right vehicle at a price we could afford. Their professionalism, courtesy, and dedication made a huge difference. We left feeling valued and confident that we got a fantastic deal. We highly recommend them to anyone looking for honest, customer-focused service.
Posted on Google by Pauline Torres
Sam Elliott and Chris were extremely helpful at OC Welch. I highly recommend them and the dealership.
Posted on Google by lonnie sanders
Was ok just takes so long to buy a new vehicle
Posted on Google by Drew Rogers
This morning we had a very nice visit with Paul Mitchell who was very happy to help us drive a Lincoln Nautilus. I have never met a nicer - absolutely no pressure- salesman, and I have dealt with 100s of salespeople in my lifetime. If you go to this Lincoln dealer, we recommend you ask for Paul.
Posted on Google by Steve Trahan
After 11 years, I decided to trade in my 2015 F150 for a smaller Maverick. I met Thely Daust at O C Welch who spent hours showing me both new and late model Mavericks on their lot. Thely spent hours helping me narrow my selection and then working with her sales manager to arrive at a deal which we both agreed to. I was very happy to drive away in my “new” 2025 Maverick. Thank you, Thely, for your patience and professionalism.
Posted on Google by John Shoulders
My wife and I just bought a brand new Lincoln from OC Welsh Ford Lincoln. Paul Mitchell our sales representative was fantastic. I cannot say enough about how easy this process was dealing with OC Welsh. I would highly recommend anyone in the market for a new or used Vehicle to reach out to Paul Mitchell I promise you you will not be disappointed
Posted on Google by Richard Vidoli
Tonya did a great job managing my service appointment on my Lincoln. Very professional and competent
Posted on Google by Robert Gulick
Great service
Posted on Google by craig hendleh
Excelente service! Carolina Da Silva made the buying process supper easy. Highly recommend.
Posted on Google by Eli Perez
April is the best Service Advisor- always gets me what I need with a smile!
Posted on Google by matt popejoy
Great experiance. They had ALOT of inventory and found the truck I was looking for.
Posted on Google by Kevin Godleski
Excellent service and the Lincoln service department was great! Thanks for the timely communication.
Posted on Google by Stedman Calvarese
Tracy Green at Quik lube is the only person Who knows what she’s doing with all the employees who are answering the phone calls she is extremely knowledgeable, Polite and caring person! Great asset to OC Welch! Thank you, Tracy…
Posted on Google by Cihan Yesildag
Thely, chip and Chris where super helpful with the purchase of my Bronco. Thank yall
Posted on Google by art g
Great experience with everyone that I dealt with especially my sales person Sam Elliott. I would highly recommend doing business with this dealership.
Posted on Google by Elaine Abbott
We were interested in buying a used or new Lincoln Nautilus so we stopped at OC Welch to have a look at their inventory. We were met by Tom Landry and explained what we were looking for. It was late in the day and Tom stayed to show us the vehicles and explain the differences in the models. We had never been a Ford buyer before and we were looking to trade in our Lexus. Tom was very patient and took the time to tell and show us the different models. We were very impressed with his knowledge and Customer Service skills. We agreed to come back on Monday to review a few different models. Tom showed us 4 different cars that we were interested in and brought them to the front of the dealership for us to compare and make a decision. We spent several hours before we decided on a 2026 Lincoln Nautilus Reserve 2. Tom was outstanding throughout the entire process until we drove off with our new Lincoln Nautilus. We are both seniors and this is by far the best experience we’ve ever had in buying a vehicle. I apologize for the long review but it is important to call out outstanding Customer Service and Tom Landry has it. Thanks again Tom for switching us to a Lincoln customer. Sincerely, Bob and Carol Rebele
Posted on Google by Bob Rebele
Sam was great during the entire car selection process. We weren’t planning on buying anything but Sam found us the perfect car! We would definitely recommend him!
Posted on Google by Emily Rogers
OC Welch Ford has been selling vehicles to our family owned business for over 3 decades. We appreciate how hard OC, Chip and the rest of his team work to ensure a great buying experience. You build that kind of relationship based on trust and service.
Posted on Google by MARYANN BRUNO
Had a great experience working with Peter Bentley. So helpful and kind!
Posted on Google by Charly Woodall
Peter Bentley was absolutely phenomenal and I would recommend anyone work with him if they are ever in the market!!!
Posted on Google by Cassie McQuarrie
Peter Bentley was great! Showed me a few new vehicles to check out
Posted on Google by Steven Malarkey
I had a great experience working with Peter Bentley! He was knowledgeable, professional, and genuinely listened to what I was looking for. I would definitely recommend them to anyone looking for a Ford!
Posted on Google by Zabet Mihalik
Sam did a great job getting me into my new vehicle.
Posted on Google by Vikki Weed
OC Welch Ford and Charles Derrer are just plain AWESOME! Great experience!
Posted on Google by Michael A
Sam was a true gentleman. He assisted me greatly with the purchase of my truck. Thank you Sam.
Posted on Google by William Moore
Davis was very knowledgeable and answered all of my questions to help me decide which car was perfect for me. Very professional and personable, highly recommend!
Posted on Google by Kasey collins
Absolutely exceptional team! Mr. Davis Brookshire and Chris black where a pleasure to deal with. I was out the door and in exactly what I wanted in no time ! If you value your time and actually work for your dollar and care about how far each one gets you then this is the place to shop for a new vehicle.
Posted on Google by Paul Murphy
Me and my husband came in looking to test drive an explorer. Peter Bentley was great. Answered all of our questions and very attentive.
Posted on Google by Valanie Lang
Thanks Sam for taking care of me. Had a lot of questions I didn’t trust a normal car salesman with and he treated me like a friend. Check him and Craig down in pre owned y’all 👍🏻
Posted on Google by Andrew Soto
Davis was great! Very knowledgeable.
Posted on Google by Robert Phillips
Davis was very helpful
Posted on Google by ekiM
Davis Brookshire was very helpful and made the buying process super easy. Buying a truck through him was simple and how every sale should go. Got me to the payment I wanted without any back and forth negotiating. Also delivered my truck to me. Would buy from him again! 5 STARS
Posted on Google by Chase Conley
If you are looking for a sales person who genuinely cares about her customers and provides a great buying experience, I highly recommend Carolina Dasilva and her associates, Craig and Justin. Thank you guys for making my car-buying experience a great one!!
Posted on Google by Roy Rose
Charles was fun to work with!
Posted on Google by Anna Craven
Best sales person I've ever dealt with! He was able to answer all my questions, and I found him to be sincere and honest, which is hard to come by. Thank you for all you do!
Posted on Google by Deborah
We have bought 2 vehicles working with Trisha Mittelbronn at OC Welch. With each interaction we felt more and more comfortable. She is willing to go above and beyond to provide you with the best experience possible. She is definitely someone I would continue to do business with and recommend anyone looking for a vehicle to ask for Trish!
Posted on Google by Kyle Vossler
We can’t say enough great things about Trisha at O.C. Welch Ford! We’ve had the pleasure of working with her before, and when it came time to purchase another vehicle, we knew exactly who we wanted to work with. Trisha is truly one of those rare salespeople who makes buying a vehicle an enjoyable experience. She is incredibly friendly, knowledgeable, patient, and most importantly, there is absolutely no pressure. She takes the time to listen to what you’re looking for, answers every question honestly, and gives you the space to make the decision that’s right for you. You never feel like you’re just another sale. There’s a reason we came back to Trisha, and after another great experience, there’s a reason we’ll continue coming back to her. She genuinely cares about her customers and it shows in the way she treats you from beginning to end. If you’re looking for a vehicle at O.C. Welch Ford, do yourself a favor and ask for Trisha. We wouldn’t hesitate to recommend her to our friends and family. She has absolutely earned our business and our trust!
Posted on Google by James Price
Service was quick and complete. April did a good job.
Posted on Google by Robert Schmelzer
Great service Telly is great!
Posted on Google by Sawyer Ehlers
Thish was very helpful in getting me the price that I was willing to pay
Posted on Google by Tommy Ricks
Very nice and professional!
Posted on Google by Consuelo Saldivar
Update: I just wanted to circle back to edit this review and mention what a great job Kate Porter did dealing with the FL DMV to get my registration squared away during a difficult time when I was travelling. A true professional. Thanks Kate! I was looking far and wide for a new F-150 and found a great truck at OC. John Evans helped me. The process was straight forward with no surprises. I would recommend him to anyone in the market.
Posted on Google by Greg Shaughnessy
Went in for an oil change and a recall everything was done very satisfactory on time. I waited for the vehicle and it was done within a couple hours.
Posted on Google by Joseph Russell
I didn't start the day planning to buy a new truck but my old truck engine light came on and after a bit of math decided to trade up. Online inventory was easy and accurate so over to Welch I go. Mark in the used car department had me test driving the few I saw online in no time. Decisions were made and Craig and team made the buying experience quick. Very fair and honest experience. I was hoping for a 4 hour process and it sure felt faster than that. Love my new truck. Drives amazing. Thanks Mark.
Posted on Google by Devin Hartman
Fantasic from start to finish top to bottom. Go see nick fair&honest!!
Posted on Google by Chris Craven
I had a fantastic experience buying from O.C. Welch Lincoln. My salesman, John Evans, was very attentive and walked me through every step with a lot of detail. They gave me a great deal and even hand-delivered it because I lived an hour away. Truly an amazing experience, I really appreciate the O.C. Welch team.
Posted on Google by James Carlu
I purchased a cream puff of a 2004 Lincoln Ultimate in July, 2026. I dealt mostly with Paul Mitchell who is a hassle free professional. Every one I dealt with made this sale a seamless, e z & comfortable experience. This was not a big ticket sale. Surprisingly & happily Mr. Mitchell touches base with me periodically to see how the car & I are doing. I live in Charleston area. The drive to Hardeeville was well worth it. Most likey, I will drive to Hardeeville to have to have the O.C. Welch service department do scheduled preventive maintenance. Where ever you are in southeast S.C. or northeast Georgia, give O.C. Welch a visit. I do not work for O. C. Welch & I am not blowing smoke. Glen Hagreen Summerville
Posted on Google by John Gault
Highly recommend this dealership! They got my car back to me incredibly fast, especially considering we’re military and had a very quick turnaround before we had to leave. They were understanding of our situation, worked quickly, and made the whole process much easier. We really appreciated their help and excellent service
Posted on Google by Yonique CousinsHolt
Great experience from start to finish. Ms. Tracy is so friendly and professional always.
Posted on Google by William Nash
I was unfortunately forced to look for another vehicle, due to an accident. Paul Mitchell and Kim were great to work with, listened to my requests and answered all of my questions. I was unexpectedly surprised with the ease of the transaction and the care they put into each detail. They made lemonade out of my lemon of a situation. :)
Posted on Google by Elizabeth Waters
Purchased a truck from OC Welch Ford through a salesmen named Charles. He answered my long list of questions and provided me with a lot of confidence throughout the deal with his relaxed approach. The sales manager and finance manger - both named Chris - were a pleasure to deal with as well. We drove from Greenville to make this purchase and by the time we got there, the truck was detailed and paperwork was laid out and ready to go. Overall it was a great experience and I valued the fact that not one person from this dealership pushed any warranties or extras. I left feeling great about my purchase.
Posted on Google by Reese Bartlett
Excellent service from Trish, Chip, and Chris. Seamless process. Go see them for your new ride!
Posted on Google by Miguel Morales
To: O.C Welch Ford-Lincoln, Inc. We have brought many cars through the years, but have never had a fantastic salesman as Samuel Elliot. Sam was extremely helpful and on August 18,2026 he sold us a 2022 Lincoln Nautilus. We spoke to him a very days earlier on the phone and told him what we were looking for and he looked quickly through their inventory and found one. Sam answered our questions, he was very knowledgeable and pleasant to speak to, with that being said we drove over 200 miles to look at this car. Sam was a very experienced salesman and the dealership should be proud to have on board and should be concerned for employee of the year! Thank you Samual Elliott Sincerely, Ronald and Joanne Pfendler Myrtle Beach SC
Posted on Google by Joanne Pfendler
I had an awesome experience buying a 2026 Lincoln Nautilus from OC Welch Ford Lincoln! Paul Mitchell was personable, knowledgeable, and approachable! He made the entire process stress-free, easy going, and fun! I never felt like he was trying to push the car on me, but I also never felt ignored or dismissed. Buying a car can be an intimidating process, and I’m so thankful how easy and smooth it went! The finance manager, Chris Black, and the Lincoln Sales Manager, Kim Wells, were also great! I appreciate all of their attentiveness and kindness. It was a pleasure doing business there!
Posted on Google by Monica Kessler
Had a great experience! Mrs. Thely was extremely helpful, friendly, and accommodating throughout the entire process. Since we were purchasing from out of state, she made everything so easy and went above and beyond to answer our questions and help us every step of the way. We were referred to them by a family member who had recently purchased a truck there, and we’re so glad they recommended us. The whole experience was smooth and stress-free. We truly appreciate all of Mrs. Thely’s help and would definitely recommend her and the dealership to anyone looking for a great buying experience!
Posted on Google by David Hamilton
What a great experience. Sales consultant, Carolina, helped us find the right vehicle for us. She was very patient and kept a positive, friendly attitude. They provided me with all of the service history and a list of maintance they had performed before listing it for sale. Plus, they provided me with a very detailed inspection they had done on the vehicle (I purchased a used truck) It was very easy to negotiate price as well. They gave me a very good deal on a fantastic truck. First time I have been completely satisfied buying a vehicle.
Posted on Google by Eric Hall
Excellent service yesterday. Everyone I dealt with at OC Welch Ford Lincoln was a true professional. Courteous, efficient and helpful. Ross in the service department is top notch. Thanks OC Welch Ford Lincoln!
Posted on Google by Paul Smith
Everyone was extremely professional and accommodating. The work was done as quickly as possible. I highly recommend O.C. Welch Ford to anyone who needs vehicle service or wanting to buy a new one.
Posted on Google by Kate Porter
Purchased a Dark Horse Mustang from Charles D. Excellent communication, good advice and an overall nice experience . Everyone was very welcoming at the dealership.
Posted on Google by Michael Riccobono
Very friendly staff. Did a great job with my car. Very nice waiting area. Will definitely be going back.
Posted on Google by James Bocchini
Outstanding- prompt & courteous!
Posted on Google by Rick Fargo
Sam was my contact and as usual at OC I was treated very well. This is my 3rd vehicle purchased at OC and as crazy techs the vehicles get the service is still pretty old school, as it should be. Thanks Sam, Chris and OC. Cheers
Posted on Google by Travis Gellhaus
Friendly, quick, and straightforward
Posted on Google by Brian Bates
I have been a customer of OC Welch Ford for more than 25 years. They have been able to satisfy my fleet needs as well as my personal vehicles. Their service department is outstanding, the staff is very responsive and knowledgeable. You can be sure they will work with you and never leave you stranded.
Posted on Google by Robert Donovan
I was very fortunate to be helped by Thely in finding a new car to purchase. She was very friendly and got right to getting me the deal I wanted. I'll gladly be a returning customer when the day arrives to get a new vehicle. 10/10 experience.
Posted on Google by jacob dotts
Needed a new battery. They got me right in and fixed the issue promptly. Service was 5 stars. I took off 1 star because the waiting room left a bit to be desired.
Posted on Google by Tom Morandi
Thely is awesome!!! Made the purchase very easy. Got three cars here and this is the best experience. Thanks.
Posted on Google by Arnold Pagatpatan
O.C Welch is amazing always comes through for me! Thanks O.C appreciate everything you do
Posted on Google by Michelle Fiorentino
Thely was amazing! She made the process so easy and seamless! Would recommend her to anyone!
Posted on Google by Jocelyn Franklin
First time in for service. Everything was great and very pleased.
Posted on Google by Richard Mader
April my service advisor was extremely helpful and efficient. I had a little trouble with my car while on vacation. She was prompt and communicative. I really appreciate her help and would visit again if I needed to. Thanks, April!
Posted on Google by Katie Fernandes
As always, very pleased with my service. Came in to buy a new truck and while I was doing paperwork, the service man told me I was due for service while I was there. They knocked out my service before I was done with the paperwork.
Posted on Google by MITCHELL DONALDSON
Great experience buying an F-150 Raptor. Transparency and integrity are the best words to describe Chip and Peter. Thanks to these guys we have the truck we wanted with and amazing experience.
Posted on Google by Judy Leclair
Jocquilla was very attentive and made the whole process of trading and buying smooth.
Posted on Google by Brenda Bauer
I bought a used F-350 SRW from them at the start of this year in immaculate condition and they made the buying process so smooth and worry free. They gave me a very good deal on it and were a dream to work with. I even got a call from them months later wishing me a happy birthday, their customer service is great! The company I work for also gets a lot of parts from them and Rick, Bob, and Arturo are great at getting exactly what we need in a timely fashion
Posted on Google by Ty Dixon
Fabulous customer service. Excellent staff, enjoyable buying experience!
Posted on Google by Patrick Montgomery
Charles is wonderful to work with! Very low key, pleasant, and professional. Listens to what the customer wants in a vehicle instead of pushing a certain one. Great service!!
Posted on Google by Stacey Clark
Charles was the best and easy to work with!
Posted on Google by peyton gruber
So I rarely leave reviews for and I have never left a review for a car dealership company and in the end I didn’t even buy a car from but the crew at this dealership is special. They treated like they were selling a vehicle to a family member or a friend. From the salesperson (Carolina DaSilva )who meant in the lot while I was looking at the use Navigators they had. I worked with her supervisor Paul Mitchell who really understood my predicament with my current which was a vehicle broken down in a dealership across the street. Paul took the time to listen to me express my frustrations as I was there in Hilton head on vacation stuck in a rental vehicle. They work with me and my wife find a vehicle that we really loved. Their sale manger Craig Redker who helped them work up a deal on the Navigator we were looking to buy. They went above and beyond to go across the street to test drive my current vehicle which was no easy task. They then had me work with Paul Tindall the finance Manager who truly cares about the people he is helping get auto financing. Paul was fantastic and went the extra 10 miles to help me work out a fabulous financing deal. He was very informative walking through every step. They helped me wrap the negative equity from my current vehicle into the financing. . It was the most outstanding serving I have had in buying a vehicle in my 50 plus years and over 15 car I have purchased. I wished they were my local dealship they would get my business every time. This is what every car dealer stride to achieve and they did it effortlessly. If you looking to find that family dealership where you are treated with respect and like a family or friend please give OC Welch an opportunity to show you what they can do for you. In the end I didn’t purchase the vehicle and it was the first time in my life I felt bad about not giving them my business because they deserved getting it.
Posted on Google by Robert Franklyn
Thelma was great to work with! Very enthusiastic and genuinely cares about her customers. She is very transparent and enjoyable to work with.
Posted on Google by mike lien
John Evans and the entire OC Welsh team are a top notch car Dealership . There is no other place to buy a ford in the south east but OC Welsh ! They have a huge inventory of all makes a models !
Posted on Google by Long Hill Loft
Great staff and a great experience !
Posted on Google by Keith Powell
Love the quick lane service, Miss Tracy and her crew are top notch! EVERYONE is friendly and professional. Most people dread going in for service- not me, I have total confidence in this establishment.
Posted on Google by B Caramico (Bee)
The service team handled my most recent appointment flawlessly. Great job!
Posted on Google by Steve McGough
OC Welch Ford provides a no hassle, friendly buying experience that allows you to move at your own pace. OC allowed me to drive several vehicles before making my final decision. Special shout out to OC, Joe and Chris for their support. Go OC and you will not be disappointed.
Posted on Google by Jack Marchand
John Evans is the Best ! Took his time and showed me different trucks and explained the difference between them!
Posted on Google by James Brancato
Craig, Paul, and Carolina were phenomenal. Helped us thru the entire process. If you need a new Lincoln call them!
Posted on Google by Cameron Tomlin
Good dealer service department, they make service easy as can be.
Posted on Google by Robert Lampasona
Sam was an absolute pleasure to work with from the second we met him.... very kind, honest and patient as we took time selecting a vehicle for my daughter. Thanks again!
Posted on Google by sean mcdermott
Paul was extremely professional as was Craig. All of the certified used cars that we looked at were in pristine condition. Craig was an effective listener and was the main reason why we decided to do business with them.
Posted on Google by DIANE CARTER
After purchasing my last vehicle in June, I found myself again without a vehicle due to an accident. My Salesperson Tricia found me the perfect car and I couldn’t be happier. Constant communication and service with a smile, the whole experience was great, from start to finish.
Posted on Google by Adriana Arts
I went in without an appointment and was given quick and courteous service. I drive over from Savannah, but the service i receive is worth the trip.
Posted on Google by Shawn Eustice
Sam Deen was professional, timely and an overall great truck-buying experience!!!
Posted on Google by Sherri Shropshire
I’ll be honest: for the better part of a decade, dealing with the OC Welch Service Department was a frustrating experience. It was so hard to get a hold of anyone or get a simple response that we gave up and started taking our F-250 and other vehicles to a different dealership and local repair shops. That all changed in December 2025 when we were connected with Jodi. Jodi has completely redefined customer service at this dealership. She is unbelievably responsive and proactive—she even reached out to schedule a recall on my truck before I had the chance to call them! Jodi is exactly what this dealership needed. We are thrilled with the turnaround and are very happy with her and the rest of the Service Team.
Posted on Google by Chris Roman
OC Welch personally helped me find the right vehicle. We've been looking for roughly 5 months, all solely due to my tastes and preferences. He's been patient, fair and very hospitable. If you're looking for a no hassle experience, I highly recommend OC and his staff at OC Welch Ford, you will not be disappointed. I'm a repeat buyer and will continue as such. Thank you, OC, respectfully Jack Marchand.
Posted on Google by jmarchand jmarchand
If you are looking for a knowledgeable sales associate Trish is the one to see! Her ability to communicate promptly along with her customer service is beyond exceptional. She makes the buying process quick and easy. I highly recommend her for your car buying needs!
Posted on Google by Arianna Arbelo
Rare that a dealer gets done before expected! Very friendly service department.
Posted on Google by Jeffrey Heintschel
Thely Daust took great care of us. Online buying and delivery were easy, communication was always accurate and professional.
Posted on Google by Jon Anderson
Made a purchase and here and service was amazing. Thely Daust made sure the truck was filled up and ready to go out the door. Loved working with her!
Posted on Google by Tyler Sanders
I bought a used car and they serviced it and made sure it was roadworthy
Posted on DealerRater by Lrawley09
Great service all around. Professional in every way. Nice facility. Great people to work with. Highly recommended. .
Posted on DealerRater by Billdavoli
Very professional, love the dropbox service where you can drop off your vehicle after hours. The transition from one location to pay your invoice to each of the serv ice managers/techs handling this is another service that seems to spread the load in a positive way. In and out, love it.
Posted on DealerRater by djohnson97
Rayquan Housey was very respectful did an excellent, quick mobile recall service on my Maverick today. thank you for the good work.
Posted on DealerRater by mhartlett
Service with Tracy and the crew is always personable and professional. They take good care of us and our vehicles.
Posted on DealerRater by tim@showservicesinc.com
We drove up from Central Florida to pick up a new truck. As we were leaving, our Bronco got a alarm for low tire. Thankfully I was still here at dealership and the service department manager Tracy said no problem we will get you right in a d looked at. Bronco picked up a tire on SC roads. The tire team got the tire fixed and I will be back on the road shortly. Tracy was so understanding that I needed it fixed as soon as possible- 4 hour drive ahead of me. Tracy and everyone I have encountered here at OC Welch has been friendly and helpful. Definitely worth the drive for the top notch service and sales.
Posted on DealerRater by LoriHeckle
Your service advisor April was outstanding! Her communication on everything was really helpful. Thank you
Posted on DealerRater by lsetola29
Ross in the service department was very helpful All my recalls were addressed and fixed
Posted on DealerRater by Jeanette
Had a good experience working with Charles recently. I didn't end up buying a car, but he and the team at O C Welch was very helpful, answered all my questions, and didn't pressure me at all. Appreciate his time and would recommend asking for him if you visit.
Posted on DealerRater by Sammysiev313
Excellent experience working with Thely. I appreciate all her help in finding the right truck for me. Highly recommend working with her
Posted on DealerRater by Chris Floyd
I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln!
Posted on DealerRater by mike.p.spears
Customer service is number one. We liove our Aviator Black Label and know we will love driving it.
Posted on DealerRater by laurie.langston
Tonya in the Lincoln service department was absolutely amazing. She was very professional and took care of our issue and exceeded our expectations in every way.
Posted on DealerRater by cwbailey0336
Recall was completed and was easy to schedule. Kept me informed and even confirmed how I was to retrieve vehicle. Thank you
Posted on DealerRater by Rudkofamily
Tracy and Landon greeted me as soon as I walked in the door. I explained what service I needed they did an inspection of my vehicle brought me out my cabin air filter that was extremely dirty so I had them replace that at the same time. No pressure and they were very quick with the service.
Posted on DealerRater by Djwsc61
We were traveling from Canada when the air conditioning in our car stopped working on the road. Feeling a bit desperate, we showed up at your garage on Monday morning. From the moment we arrived, April Edsall provided us with outstanding service. She was professional, understanding, and incredibly kind throughout the entire process. The problem was diagnosed and repaired within just two day, and we were able to pick up our car on Thursday morning. Thank you so much, April, for the excellent service. You turned a very stressful situation into a reassuring experience. We highly recommend your garage.
Posted on DealerRater by emile.cayouette
Everyone is always helpful and prompt to address our needs. April communicates well and has the knowledge to help us through our repairs.
Posted on DealerRater by jbaird727
O C Welch is a 5+ Star Professional Ford-Lincoln Dealership. All personnel know and perform their duties in a professional manner.
Posted on DealerRater by col.pat.lock
Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with.
Posted on DealerRater by Tbolt
We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process. We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time. We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended!
Posted on DealerRater by DARITADERAMIREZ
Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust!
Posted on DealerRater by marciamr
It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch!
Posted on DealerRater by Clemcollins15
Quick courteous and efficient can not ask for anything more, but your online reseysystem needs work
Posted on DealerRater by FD49
We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch.
Posted on DealerRater by rolyat9617
All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green.
Posted on DealerRater by GAMECOCKATHH
Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions
Posted on DealerRater by vtm53
OC Welch has a great selection of vehicles and their sales team was very helpful.
Posted on DealerRater by fripprufus
The service was outstanding. Thanks Gabriel. Getting the car washed was very much appreciated.and many thanks.
Posted on DealerRater by ingridb12
Pulled in today for a quick oil change, in and out within an hr. Very happy with the service today. In the past, service here has been struggling. I’m hoping things are finally turning around for the better!
Posted on DealerRater by PETITMIKE67
Thely aka Ms. The Best.com as simply amazing. I showed interest and she jumped right in and helped me right away. Thely was very friendly, knowledgeable and professional. I love that she included my teen on the car but g process and she made something stress arm like a piece of cake. Thely was full of energy, smiles and lots of personality to keep my interest. What a great car buying experience she provides!!! Would definitely recommend if you’re looking for someone who will work hard to find you what you are looking for.
Posted on DealerRater by lasarah82
Mike was very thorough, and checked with me periodically on the progress. The work was completed quicker than expected, a good thing! The car was delivered in the best appearance ever! Judith was the best service manager to date, and a have been a customer since O C moved to Bluffton/Hardeeville. Cab we please keep Mike and Judith on board??
Posted on DealerRater by JOHNSTANKO64
I purchased my Lincoln brand new in 2022, and for quite some time I had been convinced it would be my last—not because of the vehicle itself, but because of my experience with the local dealership. After repeated frustration with service and communication, I stopped bringing my vehicle there altogether and had not returned in well over a year. That changed when my car unexpectedly died and had to be towed to the dealership in the middle of the night. I expected another frustrating experience. Instead, I received a call first thing the next morning from my new service consultant, Mike Kulik From that moment on, the experience was completely different. Mike was responsive, attentive, and proactive throughout the entire process. He understood that I needed my vehicle for an out-of-town trip Friday morning and made that deadline a priority. He kept me informed, ensured the recall-related issue that caused the problem was addressed along with several other items, and, once the work was completed, offered to have my car delivered to me Thursday afternoon so I would have one less thing to manage before my trip. Exceptional service is often less about grand gestures and more about communication, accountability, and anticipating what a customer needs. Mike did all three exceptionally well. My advice to the dealership is simple: find more Mikes—and take very good care of the one you have. People like him are the reason customers return, remain loyal to a brand, and become raving fans. Mike didn’t just take care of my car. He changed my opinion of the dealership and gave me a reason to reconsider whether this really has to be my last Lincoln.
Posted on DealerRater by victoriablintser
Tonya, You are a great asset for O. C. Welsh service. Very efficient, very personable. Having my car picked and returned was a wonderful experience.
Posted on DealerRater by PGEORGE1211
Robert was fast, professional and informative. He explained the services required for my truck and helped me prioritize what to get done first. Thank you Robert!
Posted on DealerRater by CHIGGINS611
I had an appointment and my service was done in a timely manner. The service was thoroughly done and I was apprised of the progress in a thoughtful way. I trust OC Welch and Ross Munro with my vehicle’s maintenance because they value my safety and respect my time.
Posted on DealerRater by dantonucci
Number 1 ford dealership that I have ever used. Excellent pricing and service is easy at OC Welch Ford
Posted on DealerRater by Tbolt
Service and timeliness was great but disappointed with the head liner. Looks like greasy hand prints all over the head liner.
Posted on DealerRater by jason.willis3000
What an amazing experience we had with Jamie! He is wonderful and the best car salesman we have ever had!
Posted on DealerRater by erin.harmon
I had a great experience buying a car from OC Welch. Sam was super helpful and helped me to choose a car that best fit what I was looking for.
Posted on DealerRater by cnrfarms
First time customer, very impressed with the service department. Brianna was great to work with.
Posted on DealerRater by 300keith74
Very friendly staff. Quick service. They kept me updated on the time, I good experience overall.
Posted on DealerRater by Morreomail
When you want it done right the first time. Go see OC WELCH and his team.
Posted on DealerRater by BRAVOZ4LIFE
Jamie will do well . ..we love our purchase just the right size for us ..I think we will be very happy with the Aviator..
Posted on DealerRater by taylorsrentalhomes
Landon was very professional and showed me all the items that I needed to complete my $100,000 Mi service
Posted on DealerRater by mcqdog
What a fantastic experience. The service at OC is awesome. Went in to look at vehicles and walked away very happy...thx to the team at OC which made you welcome and at ease with purchasing and trading in. From start to finish.
Posted on DealerRater by lktbtt
Excellent experience with wonderful sales person. Very knowledgeable and helpful in getting my daughter into a better vehicle. Trish took the time to talk with us and explained some things that we had questions about and helped us complete the process. She is a great asset to the dealership and we will recommend her to our friends.
Posted on DealerRater by michelle.mash61071
Robert did an excellent job - made sure the part was available so it could be installed quickly…thanks
Posted on DealerRater by ROGER67
Tom Landry was a great help for my wife and I. We unexpectedly needed to buy a new car and Tom made it stress free and pleasant. Thanks Tom! We appreciate you!
Posted on DealerRater by Dlimahspt
The staff is friendly and professional. April and Chris communicate well and are responsive to questions.
Posted on DealerRater by ellenpowell79
Large and comfortable building/furniture with a very friendly staff. Amenities for the customers is very appreciated.
Posted on DealerRater by 1ELEANORHUEY
Gabe is one of the many great ambassadors at OC Welch. Yes, that may sound strange for a service department but everyone was very welcoming and accommodating during our repair. Way to go OC Welch!
Posted on DealerRater by PHILCHUY1
Scheduled regular oil service and a transmission diagnostic since the power train warranty was due to expire in August on my 2021 F-150 Limited. Normally the dealership likes to have the truck left for the day. Since my wife is unable to drive due to medical issues, I informed Rob Stuckey I would have to wait. Rob was able to expedite the oil service, transmission diagnostics, and transmission programming updates efficiently, completed the service, and had me processed within 3 hours wait time. Less than expected. Appreciated the attention by Rob and also Tracy Green for the Quick Lube oil service to make my wait time very reasonable for the work performed.
Posted on DealerRater by RON FAYFICH
A problem had with my vehicle was covered under the extended warranty. They only problem was getting the people from the extended warranty to make contact back to OC Welsh. Rob continued to make contact with the warranty agent until the problem was finally resolved. He did a great job and I want to thank him.
Posted on DealerRater by cgwmw6
I’m very satisfied with the service. He was kind enough to come to my house.
Posted on DealerRater by ERNESTO1376
Thely did an awesome job helping take care of our needs and we felt very welcomed at this dealership. Mr. Kim and Ms. Thely took our wants and turned them into reality. We appreciate them and will absolutely continue to do business with them and this dealership!!
Posted on DealerRater by Alainapinkham
The dealership was very supportive from start to finish. The communication was impeccable. I had e-mails and text messages that met my organizational needs. Jodi at the service desk was very informative and helpful. The tech that arrived was prompt and completed the task timely.
Posted on DealerRater by jjeselson
JOHN EVANS AND KIM Wells made buying this car so easy. I felt confident the entire time that I was delaing with professionals. And honestly Im so skeptical with buying cars I almost freeze completely. They really made it an enjoyable experience. Wow!! Our business will continue with them. Thank you!!
Posted on DealerRater by Hildebrants
I have bought several vehicles from OC Welch. I have always had a pleasant experience. This deal was no different. I went in knowing what I wanted and 2 hours later I was driving it home!!
Posted on DealerRater by barbgoodman
We were looking for a new truck with a similar trim package to my husband's current truck (F-150 XLT). I was able to get in touch with Sam Elliott and in less than 15 minutes we had what we were looking for. Sam has sold us our last 5 vehicles and was able to complete everything fast and kept us updated every step of the way! When it was time to come in a sign the final paperwork it was fast and a very easy transition. Chris in Finance was amazing as well! Can't say enough great things about OC Welch and the service that we receive with each new vehicle.
Posted on DealerRater by Tylersmom
Excellent support from the entire OC Welch sales team. Both Paul Mitchell and Craig Redker provided excellent service during sale, explained the process and the warranty.
Posted on DealerRater by Ed
Christopher Noland was amazing to work with. He was friendly his good attitude as professional.
Posted on DealerRater by SHERRYM112
Tracy Green is always helpful, always, smiling, and is honest and transparent. I appreciate her!
Posted on DealerRater by msully_30233
Friendly, Helpful, knowledgeable and ease to work with and I appreciate how quickly the booking process and the actual service is completed. Thanks
Posted on DealerRater by support42
Working with John and Kim was a great experience. And working with Justin was a smooth process. Overall, it’s a good experience.
Posted on DealerRater by Micdean1
Shia was very knowledgeable. The place was very clean. And I will be back for most services
Posted on DealerRater by heavy10
Tonya was absolutely fabulous to work with. She was so kind and had fantastic communication with us. We are staying in Sea Pines, on family vacation from Virginia, and as you can imagine, a non- functioning car with our three kids is not ideal during our special family time. I sincerely thank everyone from the service team to the techs to Tonya for squeezing us in so we can have a functioning APIM module during our long drive home. I was very thankful for the opportunity to utilize the Lincoln service team, because our local Ford dealership (Sheehey) does not have that option. It was of great value and I would absolutely return to this location again!! We have already called our local dealership back home and they have ordered the APIM module so it can be replaced next week. Thank you for the fantastic customer service and experience!
Posted on DealerRater by EMILY.MCCLENNY5
Christopher Noland hands down one of the best service advisors i have ever had the peasure to deal with. thank you!
Posted on DealerRater by NILSON7780
Best Ford dealership customer service experience yet! ! Tracy was wonderful. wish you had more like her.
Posted on DealerRater by FDEATS
Great to work with. Tonya has been excellent at relaying information at every step Give her a raise
Posted on DealerRater by ksharer
My old F350 had a number of issues. Chis Noland walked me through the cost and importance of each and helped me choose which were worth doing. Excellent advice and service.
Posted on DealerRater by bob@corsarohome.com
I just recently purchased a new vehicle and once again Sales manager Craig Redker made this a very pleasant, stress free, and exciting experience that this process deserves. Craig's knowledge, patience, and polite disposition make it happen. The process moves along smoothly thanks to Sales Consultant, Paul Mitchell, taking care of the many details that are involved in changing cars. Paul's immediate attention to these tasks with such speed and knowledge kept things moving along without a hitch. Putting everything into a proper format with the Finance manager was always one of my least favorite parts of the transaction. This is not the case with Manager Chris Black. Chris has been able to take the amount of legal information that needs to be verified and explain it in such a manner that all of it is completely understandable. Thanks to all you for a very pleasant experience. Thanks again !!!!!!! Bob & Joyce Cortese
Posted on DealerRater by Suncityjoy784
Always received complete, concise, courteous superlative service and genuine concern for myself and my vehicle from the personal at OC Welch.
Posted on DealerRater by abrmf6
Trisha was fantastic! She needs some help and support. Great attitude. Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all good. He made it right. We’re all human.
Posted on DealerRater by mattshukstor
Had no issues with my visit. Had a great experience with my service. The best experience with my car rental and everything was perfect.
Posted on DealerRater by ANN821JEFF
Been getting cars from this dealership for 13 years. Always been treated well and this last visit was no exception!! I’ll be back
Posted on DealerRater by Bobfults
Landon was great and has amazing customer service! Welcomed me when I walked in and updated me when my car was ready
Posted on DealerRater by NTANGALOS
Been buying fords from OC for over 33 years . Great service and friendly people on his staff . Personal friends with OC .
Posted on DealerRater by Lbhgolf
Dealership is very easy to work with. They addressed all my concerns. This is the first time I've been there and it was a pretty good experience. I definitely enjoyed it Gabe was fantastic. Your apartment was fantastic. It just a pleasure to be there, so thank you for doing business.
Posted on DealerRater by RUSSELLJOSEPH21256
Very prompt. They took me right in and was very quick in doing the work. Had a recall but was told it would not pull up so will be redone at. A later date. Only thing when I got home and read over paper work it did not say tires were rotated even though coupon said they would be.
Posted on DealerRater by srhall1965
I contacted Gabriel to schedule my car for routine maintenance and subsequently brought my car in as scheduled. The whole process was easy and seamless.
Posted on DealerRater by SUSANM417
Tracy Green was very helpful and professional she is Great addition to your staff keep up the good work Tracy!!
Posted on DealerRater by FENNELL1974
OC Welch and his team were extremely helpful and patient as we looked at many different Explorers. Experience was excellent as always
Posted on DealerRater by no
Got me in last minute and was able to make sure my experience was seamless. My child was in the hospital and I needed to put it on a rush. Robert listened and made sure that I was taken care of and my vehicle was ready quickly. Thank yall
Posted on DealerRater by tshanahan.personal
I had a great experience this morning while getting my car serviced. Everyone was so polite
Posted on DealerRater by ASHLEE.FERREIRA
Service has improved vs last few years. For an oil change and tire rotation I was in and out in less than an hour.
Posted on DealerRater by CNHUSTED
It was a pleasure purchasing my Lincoln Nautilus at OC Welch Ford Lincoln. Everyone there was very friendly and eager to help. Not my first and won’t be my last vehicle from this dealership.
Posted on DealerRater by Sealain
They were very helpful and considerate. They did the work, that was all I needed to do.
Posted on DealerRater by Gcal
Landen was courteous and pleasant. He made room in the schedule to provide us with”The works” maintenance. We are taking a long unscheduled trip and now we have the peace of mind that our vehicle was serviced. Thanks Landen for a job well done!!
Posted on DealerRater by Gary
Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
Posted on DealerRater by RON FAYFICH
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Posted on DealerRater by BADALAV
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Posted on DealerRater by SUNCITYDPBAKER
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
Posted on DealerRater by Hayescn26
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
Posted on DealerRater by ericstern9705
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher
Posted on DealerRater by RHATCHER47
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Posted on DealerRater by maryjaneedmunds
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Posted on DealerRater by BAMDAM12
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Posted on DealerRater by Reeah55
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
Posted on DealerRater by lauraleighbritt
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Posted on DealerRater by EDUARDOMOLINA1991
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
Posted on DealerRater by LARRY@THEBROBST.COM
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