Reviews

The purchase of our new car went very smoothly. No pressure, and in reality the car sells itself. Working with the staff at O.C. Welch was delightful.

We purchased 5 vehicles to support our fleet needs. Samuel Elliott was responsive, flexible and pulled together a great deal for us. We're very happy with our purchase and look forward to maintaining a solid relationship with OC Welch… Ford from here on out! Thank you!

I am extremely satisfied with the whole process. I arrived at 5:30 PM with no vehicle in mind. I told the sales rep. what I needed, and I went home at 7:30 PM with a new used truck. I am extremely satisfied.

They made the experience pleasant. They were very knowledgeable. They exceeded my expectations!

Marifel was very honest and courteous through my purchase of my 2011 Lincoln MKZ Hybrid. She sent me pictures of what it looked like. I bought it without seeing it in person. She answered any questions I had about the car and the buying… process. She called me the next day to make sure I was happy with the car. She will help you to make buying very easy and simple.

New sales rep could not be more helpful and professional. He will go far! Also Michelle in service was awesome too!

Shopping through several avenues for a larger vehicle than what we had, my husband came across the 2019 Ford Expedition Max. He was approached by salesperson Angela Gorg. Knowing O.C.Welch's reputation, we allowed her to guide us through… the car buying process

Excellent response from Sales team. Answered all of my questions and provided good advice.

I brought my truck to OCW to repair / remove a large dent in the rear door . I dealt with Tim in service he’s great to work with and is committed to customer satisfaction. Tim went way beyond the norm to get the dent guy to take care of my… truck . It came out perfect !

Fantastic car buying experience. No hard sales pitch. Felt comfortable and in control of the entire process. Ask for Sam Elliot. He was our sales consultant. Never had a better car experience.

They have tons of choices and really great sales team.

First class experience from beginning to end. Oil change and rotation was handled perfectly.

I had a great experience. Alexis James was very knowledgeable. He got me a great deal. He was patient as we walked the lot and found the best car for me and my family. I told my other friends and family about him.

We had a very pleasant experience at O.C Welch Ford. Our sales consultant Samuel Elliott listened to what we were looking for. He was very pleasant to deal with and made the whole process easy.

This is the third vehicle I have purchased from OC Motors. Each experience has been more positive than the last….. quality service with a smile exclamation.

Purchased a 2023 Lincoln Natilus from OC Welch Ford Lincoln. Every step of the process was handled professionally, friendly, and with great communication. Our experience working with OC and his team on this purchase was amazing. And, best… of all, my wife drove away with her dream car. Thanks OC!

Sam Elliott went above and beyond to make sales process pleasant.

OC was a pleasure to work with. He knew we were in the market for specific vehicles and he notified me when he had them in stock, then held an order for me even though he only had a verbal commitment. He didn't sell the vehicles to another… buyer even though there was high demand, and for that, he gets 5 stars for his integrity.

I was completely unaware that customer service could be taken to this tier. O.C. Welch has incredible anticipation of customer needs. Hands down… the smoothest car buying experience I have ever encountered. O.C. thoroughly covered all… bases… value, trade in, add ons, delivery… Dedication, and hard work shined through every step of the process. Thank you, O.C. for putting some ease in my otherwise hectic life. Extremely thankful, Stacy Ritchie

OC made buying our Ford Expedition easy and stress free for our growing family. He was always available to answer any questions and meet all of our needs. We are so thankful for his help! This is the second vehicle we have bought from OC… and we will continue to use and support him.

One of the most reputable men in the business. OC and his staff always go above and beyond!

In for service at 10, out at 10:45! Great job!

This Ford company changed the oil in both of my Mercedes. In the time it took me to get an appointment at Mercedes. Same oil, better prices.

Mr Welch personally called me and helped me solve my service issues as always personable professional service Top Notch exceeded Expectations

Through and very efficient!! Phil was very professional as always!!

Totally satisfied

Was easier than ordering a good beer. In and out in an hour. LOVE the truck. If you have not bought from OC Welch, you've not yet seen how a professional conducts business.

Fast and friendly expert service, even did a recall fix, on their own, without me having to make an extra appointment. They also do excellent work.

Took my 2013 F150 in for re-call work and had O C Welch do my brakes and back up camera. $$ we’re reasonable and work done timely

Service with a smile

my service adviser Cindy & mechanic Greg were OUTSTANDING!!!

Even though I live closer to the dealer who sold me my Lincoln, I drive OCWelch because of their dependable and courteous service department. I will probably buy my next vehicle from them.

I was travelling 1000 miles from home when a hinge holding the tailgate window on a Ford Explorer broke leaving the window hanging on by one hinge. I was able to get the window back in place and get to the dealership without an appointment and received great service and care when, in fact, the dealership was scheduling appointments for service work a week out. Thy ordered parts for overnight receipt and repaired to vehicle the next day. They provided interim transportation and completed the work as planned. They could not have been more helpful in keeping me on schedule. This is a class organization.

Awesome service when buying my wife's Explorer. Got the car I wanted for a better price than I expected.

Have my truck in for a courtesy oil change without an appointment. Cindy took care of my vehicle. Many thanks.

After talking with Mr. Welch, the issues we had were resolved!! I would recommend his dealership as one of the best in the southeast!!

Lincoln sales person (Karen) and her sales manager (Chris) were very professional, pleasant and helpful to work with. There was no pressure to buy. Opposite experience from another dealership we had visited to test drive a Jeep before making a buy decision. Paperwork was well organized and that manager (Kermit) stayed late to accomodate my work schedule. Definitely not what you think of as a typical car buying experience. This is our 3rd car from them in 14 years -- very satisfied with all three experiences.

Maria W works very hard to provide an exceptional level of customer service.

happy with the service, time consumed, etc

I shopped around for tires. The dealership had the best price, comparable to the online order it yourself guys with no hassle. No hard sell tactics or smoke and mirrors. They just listened to what I wanted, showed me options, and set up the install. Great service department. They earned my future business.

Worked out the deal on a 2013 Ford exec car via email. The dealership was 3+ hours away and the sales manager stayed late to meet us had the car setup and prepped ready to go at the front door when we got there. He worked to make sure everything was right when we got there. The whole experience was one of the best ever buying a car.

I had my warranty service and an oil change done yesterday. The service was very fast and completed in the time frame they told me. In addition they washed my car after completing the work. I also had my 20,000 mile warranty work done at the same time and everything was done perfectly. It was a pleasure doing business with them.

My wife and I have been buying new and used cars from O.C. Welch Ford for over 16 years. The dealership offers a great product backed by great service at a great price. The size of the dealership is huge, but we've never felt like "just another customer." I've never felt "pressured or taken advantage of" in any way throughout our buying experiences, I've dealt with various sales associates, sales managers, and even O.C. himself, and I always felt good about the integrity of the vehicle and that of the owner. I've never hesitated on referring family and friends to the dealership which has resulted in cars being purchased by my parents, sister, as well as my wife's grandparents; the transactions were easy and there were never any surprises. O.C Welch Ford goes above and beyond to satisfy their customers.....before, during, and after the sale.

This is my second new vehicle purchase from OC Welch in Hardeeville, SC. Mr Welch was personally involved and extremely helpful with all aspects of the vehicle purchase from the vehicle selection to financing and delivery. Will be looking forward to the third and subsequent purchases. Thank you Mr. Welch

My recent visit at O.C.Welch Ford Lincoln was an extremely pleasant experience. They honor their promises, treat their customers with respect and provide excellent service. Mr. O.C. Welch gives customers his undivided attention to make sure their car buying experience is second to none. Whether using sales or service you will find the staff at O.C. Welch Ford Lincoln in Hardeeville, SC friendly, knowledgeable and committed to customer satisfaction.

I just purchased a Ford Mustang for my son and I live in Ft. Lauderdale now. He is having it shipped directly to my house! I have been doing business with OC Welch since my first job with Ford Motor Company and I was a Field Manager for Ford Motor Company in Jacksonville in 1986. I was a consultant to the Ford dealers in both Georgia and Florida and decided to buy my wife's first car from OC Welch. I have been purchasing all my family's cars from him ever since. You won't find a more honest and reputable dealer anywhere that gives you a competitive price and the feeling that you bought a car from your next door neighbor. I highly recommend you go online to their website even if you don't live near the dealership...your car or truck buying experience will be one that you will enjoy for the rest of your life!

We Came All the way from Florida to purchase a 2nd auto from this Company. When you walk in the door you feel like you just walked into and old Friends home and it was so nice to have the owner of the dealership take such interest in his customers. We will be back.... Sincerely Vickie M Bradenton, Florida

From beginning to end O C Welch was a great experience. Their communication is like no other. I never had to wonder what was going on or what was happening next. They are great to work with.

A very positive experience thanks to Tonya Service Advisor who kept me informed as to the progress of my car’s service. My car was completed and returned clean. Tonya reviewed everything that was done and reviewed the report on the condition of my car. Everyone I dealt with was professional, competent and a pleasure to work with.

Trisha was great. Got the deal done in a very short period of time. Best experience by far.

Excellent Service!!!!!

Great staff, great service

Parrish did an excellent job of explaining all the features on the new Ford F150. He made my new purchase seamless, thanks Parrish

We were traveling to the area visiting friends when our electrical system started acting strange then it wouldn’t start. I fiddle around with it till I got it to start. We called the dealership late in the day and they were able to get us in at approximately 4:30 and we left before 5:30 with our car totally repaired turned out It was just a battery, but they checked out every other item in the car. Goerge treated us very good. He was very professional & and courteous, as was the entire crew. Thanks again for saving our visit with our friends!!

My F250 blew a turbo hose on the afternoon of Oct. 19. I was between Bluffton and Savannah. I made it to O.C. Welch service shop at 5:29. They were wrapping up preparing to close at 6:00. Ross listened to my situation and all of a sudden Chase stepped in from the back. The initial thought was there was no one available to start the repair and possibly not even the part. But Ross and Chase stepped into action, got vehicle info and part needed. Chase made the repair, Ross got all the info and the paperwork and they had the repair completed and I was leaving at 6:00, closing time! Absolutely phenomenal work! Thank y'all.

I had service work done on my auto in Sept 2026 and the experience was absolutely awful. However after a road trip my auto was not acting right and I found myself back at OC Welch and after the way I was treated last time that was the last place I wanted to be. This time it was a night and day difference, the communication was spot on and the team could not have been nicer. Nobody wants to take their vehicle to the shop but after the service I received today I was happy to be a ford owner. Thank you everyone who assisted me.

I came into OCWelch Ford in Bluffton, SC for a routine quick oil change. I received professional and friendly service from all people that encountered, including OC Welch, himself. I most recently purchased four new Michelin tires for our F150 mostly due to age. Also got an oil change. OC and team will keep this truck running and in great shape for years! Thank you.

Gabe the service advisor is literally the best!!! Always super helpful and friendly. Bob and Arturo in parts are also pretty great!!

I was pleasantly surprised by the professional and quick service that I experienced at the OC Welch service center. Tonya Conover is the quintessential service advisor at her position on your team. Excellent service, outstanding personnel!

Best of the best. George Melendez over in the quick lane was spectacular and went above and beyond. He helped me with an issue concerning my tailgate lock and personally repaired it. He was accurate with timing and helped me with previous issues. He has a lot of knowledge and extremely professional.

Amazing

Got in and out. Great service

I am offering my enthusiastic and sincere thanks to OC Welch Ford for their prompt and courteous attention to my repair concerns. Thank you so very much and I look forward to visiting OC Welch again.

Thelma was amazing!!!!! She got me into my next dream car after trading in my 2023 Bronco Sport. I couldn’t be more happy with the care and finesse of her handling my sale!! The amazing of exuberance and exhalation I felt signing the paperwork has my stomach fluttering with butterflies! Thelma and the crew over at O.C. Welch Ford are fantastic, especially when it comes to military members!!! Will definitely come back for my next vehicle!!!

Had vehicle serviced at O.C.'s yesterday. Minor problem followed which was handled expeditiously by George and Landon. Their follow-up handling is what was exceptional. I thank you both..

Great Service!

I recently purchased a Ford F-450 from O.C. Welch Ford-Lincoln, and I couldn't be happier with the entire experience! From start to finish, OC and his team made the process incredibly smooth, straightforward, and enjoyable. Communication was excellent, everything was handled professionally, and the entire transaction was seamless. Being in the automotive business myself, I have a tremendous appreciation for dealerships that truly understand customer service and know how to make the buying experience effortless. OC and his team certainly delivered on all fronts. It's refreshing to work with people who genuinely care about their customers and take pride in what they do. A big thank you to OC, Chris, and the entire team at O.C. Welch Ford-Lincoln. First-class experience all around, and I wouldn't hesitate to do business with them again. Highly recommended!

OC Welch is a fantastic place to buy a car! Their sales staff is kind and caring patient, but not pushy. Please consider them next time you’re looking for a vehicle.

Long wait even with appointment. Oil change almost 2 hours. I had to reset my milage from key admin setting which was not done by technician

I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!

I just wish I could get a lower interest rate my sales man was very awesome

I’m assuming this is for my tire repair. I brought it in told Landon in the Quick Lane I have a bolt in my tire. The guys were able to fix it because it was in the middle of the tire. There was no charge as I had purchased the tire care plus option when I bought my truck. They also went the extra mile and evened out the rest of the tires and topped off my washer fluid.

Had the truck put in service department for an actuator Dan repair under warranty 2023 F150 Powerboost. During the course of the repair that handle was damaged. After a couple calls I gave up never heard a response back. The service manager called me set up the appointment. Appointment gave me a vehicle to drive while the handle was being repaired. Whoever they used did such a good job that it looked like the damage never happened. They really did do a good job repairing that handle and it was the driver‘s door handle so it was obvious you couldn’t miss it. I’m went ahead and gave them the five stars because after some effort and I finally gave up, they did call me back and set everything up to make it right. There’s no need for pictures because there’s no need and everybody showing each other‘s mistakes online we all make mistakes they still get five stars because they made it right.

I came in looking for a dependable vehicle that would fit in my budget. Mr. Sam Elliott did such an awesome job and went out of his way to find the perfect vehicle for me. Very professional and caring individual. I will be sending customers to see you!

Very good service and the guys checking me in were very courteous! It took a little longer than expected but very grateful for them getting me an appointment on short notice

Excellent work and help from Mrs. Thely Daust 100% would recommend thank you for all the help and making it so easy and thank you to Mr. Chip for helping us get it done.

Thanks to your dealership for excellent service. Service Advisor Nancy Andrews was super helpful and just an outstanding individual. When my vehicle was returned tome and I noticed that the initial warning light was still on, I returned to her and she immediately had the code cleared. I will surely make my next appointment thru her.Thanks.

Dealership was great to work with. Samuel my salesman was totally awesome and knowledgeable and astute in the business. I appreciate people like this as that’s the way I operate every day of my life. Always a please working with people who cares about others and tries to accommodate them in every regard. Great experience. I will be a returning customer.

I recently purchased two Ford F-150s from O.C. Welch Ford in Hardeeville, SC for my company fleet and had a great experience. Salesman Sam E. was straightforward, knowledgeable, and made the process easy — no pressure and clear communication the whole way. Finance manager Chris B. was equally professional and efficient, getting everything handled cleanly so we could get the trucks into service quickly. The dealership has a solid selection and the staff is easy to work with. If you’re in the Hardeeville or Lowcountry area looking for F-150s (or any Ford) for personal use or a commercial fleet, I’d recommend O.C. Welch Ford. Sam E. and Chris B. took good care of us.

Outstanding service was received when i took my car in for a service item. They handled it with professionalism and performed the work while I waited. My only complaint is that it took me multiple calls into the service department before someone answered the phone to book my appointment. I left multiple VM's and nobody called me back. On about the 4th call over a couple weeks into the service phone line, they picked up and were extremely nice and helpful.

Sam was a terrific salesman! Extremely helpful !!!

Trish Mittelbrom has done an outstanding job in finding the perfect Bronco for me. Trish is professional, diligent, thorough and manages the entire negotiation with patience and efficiency. She is a breath of fresh air in purchasing a vehicle!!! Kudos to OC Welch Ford for hiring such a terrific gal. What an asset!

Thely Daisy and William Daniel gave us a red carpet experience from beginning to end. Thely is just an all around kind person and made the experience simple. William is a straight forward and honest manager- he asked what I wanted for the deal to happen and did exactly that. We will be enjoying our Bronco Raptor for years to come!

O C Welch Ford Lincoln is the best place to buy or lease in South Carolina or Georgia. Friendly knowledgeable people and the service is the best

Great visit, got me in and out quickly and efficiently, notified me of upcoming service needs. Gets better every visit.

The entire staff was incredibly helpful in a very stressful situation! I was not planning on being stranded without a car while on vacation with my 3 kids, but here we are! Trisha made the transaction easy, my kids were accommodated, and the car is a great fit for our family.

Thank you for a Wonderful experience! We love the new Truck!!!

Just came in to browse and left with a brand new vehicle! Thely was amazing to work with and she is so nice and helpful. She knows how to help customers and is always on the customers side. Would highly recommend her to anyone and I would definitely do business with her again!

Thely was great do deal with and very professional. Made the new truck buying experience very easy. Thely definitely puts the customer first.

David a great sale person..

I went to the dealership just to see what they had! I walked the lot for a few minutes and found several trucks I was interested in. Charles “salesman” was very attentive but with zero pressure. He got me the keys to the trucks and left me to check them out but he was standing by waiting to answer any questions I had. I bought a 2026 F350 and it was the smoothest buying experience I have ever had. Charles along with the finance manager made it that way. I will be back for sure

Paul Mitchell was great helping us with our new Aviator, made the whole process smooth and easy. All we had to do was pick which color we wanted and drove it home! Would definitely recommend to a friend!

My experience from start to finish went smoothly. From identifying the vehicle, insuring it was a certified Lincoln preowned, to its certification level. I was kept informed of the preparation process along with pictures and a video. The salesman arranged to have the vehicle delivered to our home (about a two hour drive). Finally, the vehicle was priced fairly.

Found myself stranded Christmas Eve away from my upcountry home when my 2020 Lincoln Aviator would not start. Despite covid issues; the folks at O.C. Welch hung in there to get me going again. Cindy, Eric and even Mr. OC got involved. Thank you Steve Kay Anderson SC October 2026 A visit for warranty repair was easy with help of Tonya,Judith and Alexis. Thanks Steve Kay

Had an excellent experience buying a vehicle from O.C Welch dealer, Carolina Da Silva went out of the way to make the sale pleasant, finance department was prfesional and courteous, will recomend 100% buying from them.

Charles was a pleasure to work with and the purchasing process was a breeze. Thank you OC!

We love our F-150 from Davis!

Working with Tom makes car shopping fun and easy. Highly recommend you ask for Tom!

Trish is phenomenal! Attention to detail and goes the extra mile!!

We bought a 2026 Ford F-150 about couple weeks ago we are really enjoying the Ford we had gotten a sweetheart deal our sales representative which was Tricia she was magnificent very well knowledgeable of everything she did and she know how to treat a customer if we ask a question if she didn't know it she will find the answer I thank God for her and thank you very much for the sweetheart deal we will be recommending other family members and friends to you guys again thanks a lot go see OC for sweetheart deal love you guys may God bless you all

I recently purchased a CPO 2025 F-150 Crew Cab from O. C. Welch Ford in South Carolina, and I couldn’t be happier with the entire experience. I initially worked with Craig Redker, the Used Car Manager, who started the transaction, and Carolina DaSilva, who assisted with the rest of the process. From beginning to end, everyone was professional, straightforward, and easy to work with. The truck I purchased was absolutely mint with only 3,200 miles. O. C. Welch Ford had, by far, one of the best selections of pre-owned and Ford Certified F-150s I found anywhere in the South Carolina region. I also received a very fair trade-in value for my truck. There was no back-and-forth haggling or games — everything was straightforward and exactly as discussed. I received the Ford Certified CPO rate of 4.9% for 60 months, exactly as Ford advertised, with no attempt to change or mark up the interest rate. They emailed me the buyer’s order, and it was exactly what we had agreed to over the phone. They even delivered my new truck directly to my home, completed the paperwork with the driver, and took my trade back to the dealership. The entire process was incredibly convenient. I worked in a dealership myself until recently, and I can honestly say that I was treated exactly the way I would have wanted my own customers to be treated when I was in the business. I highly recommend O. C. Welch Ford, Craig Redker, and Carolina DaSilva. They earned this 5-star review, and I would absolutely do business with them again.

Davis was great!

Davis was very knowledgeable about the Bronco Sport and told me the differences between the Bronco and Bronco Sport. It’s too bad Ford don’t make the Excape no more!

Meet Thely in late Saturday closing time she help me find the right truck I need . Chip and Scott help me get me my truck approved I recommend OC Welch Ford . Go see Thely at OC if you need Truck . She cared about her customers.

Bought my second car this year from Paul Mitchell. He was a straight shooter who was easy to work with when I bought a Lincoln Nautilus in April, so when I wanted to buy a Ford Ranger this fall I hoped he could help me there, and he was terrific again. I'm very satisfied working with this dealership.

We recently purchased a Navigator through Paul Mitchell. It was a great experience, which is generally tough to say when buying a vehicle. Paul(very nice guy) showed us multiple SUV's and helped us land on the perfect Navigator. Closing the deal literally look an hour and a half and was painless, I didn't feel like they were trying to pull one over on me. They had the truck cleaned up, gassed up, and ready to go by the time paperwork was done. Would recommend to a friend!

I had such an amazing experience working with Thely! As a first-time car buyer, I was honestly nervous and didn’t know what to expect, but she made the entire process so much easier and less stressful. From the beginning, she was incredibly helpful, patient, honest, and genuinely caring. I never felt pressured or like I was just another sale. Thely took the time to answer all of my questions, explain everything to me, and make sure I felt comfortable with my decision. She truly went above and beyond to make sure I understood the process and felt confident in my purchase. You can tell that she genuinely cares about her customers and wants them to have a good experience. I’m so grateful that I had Thely to help me through my first car-buying experience. If you’re looking for someone who is honest, caring, knowledgeable, and actually has your best interest at heart, I highly recommend asking for Thely! She was absolutely wonderful to work with! ❤️

OC Welch is always your best choice if you are wanting to buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!! Thank you Sam and OC

OC Welch is always your best choice if you wanted buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!!

I highly recommend Sam Elliot and O.C. Welch Ford. Sam is an excellent sales representative and a true asset to this dealership. I have purchased multiple vehicles from Sam, both personal and commercial. The dealership is well organized and handled my most recent purchase competently. Thanks Sam! The Raptor is a Blast! Skip

Trisha Mittelbronn was my salesperson today and did a fantastic job. Her communication was on point. She was very responsive to my initial emails and answered all of my questions completely. Trish was very knowledgeable with financing, the trade-in process and of all the warranties associated with my purchase. She made the entire transition into my new F-150 smooth and painless. I highly recommend asking for Trish if you stop by the O.C. Welch Ford dealership. Thank you Trish!

Trisha was courteous, but as a remote (phone) buyer, my experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day delay that impacted my ability to manage time-sensitive paperwork. Additionally, Justin did not respond to my email and instead had Trisha follow up via text, which felt indirect and unprofessional. I was also uncomfortable with the use of pressure tactics to push the extended warranty, and ultimately felt compelled to purchase it due to those tactics rather than making an informed, confident decision. Overall, the experience could be improved with more consistent communication and a more professional, customer-focused approach for remote buyers.

Good

I recently purchased a new F250 from Craig Redker at OC Welch Ford. This was the second truck I have purchased from Craig and OC. Just as my first experience, Craig made the second purchase very easy and streamlined. He also enabled me to buy much more truck than I had originally intended and I’m very pleased. The level of personalized service and professionalism was top-notch. This f250 is my 7th ford truck and I will certainly continue with them in the future. Thanks Craig and OC!

Highly recommend coming to OC Welch for your next vehicle! Come see Thely, Chip and OC Welch, they will make anything possible for you! Had to track down Thely from where she was before, always worked with her at Vaden Nissan, so I had to come over here and work with her again, she’s simply the best in the business!! Go see OC!!!

Outstanding, Hassle-Free Service at Quick Lane! Brought my Mustang and F150 into the Quick Lane at O.C. Welch in Hardeeville for routine maintenance, and the experience couldn’t have been smoother. From the moment I pulled up, Tracey, our service advisor, was welcoming, attentive, and got everything checked in without delay. The turnaround time lived up to the "Quick Lane" name. They took care of the oil change, tire rotation, brake service, and multi-point inspection quickly and thoroughly, keeping me updated throughout the wait. There was no pressure to tack on unnecessary add-ons—just honest communication and professional, high-quality work. The waiting area is clean, comfortable, and has a café. The entire crew makes customer service a clear priority. It’s rare to find a dealership service department that values your time this much. Highly recommend O.C. Welch Quick Lane to anyone in the Lowcountry looking for reliable, top-notch vehicle service!

Great place!!

Charles Derrer did a great job and made my F-150 very easy. I would like to thank Charles and Chip Welch.

Great experience!!! Trisha was awesome!!! Would definitely buy from OC Welch Ford again.

Tom Landry at OC Welsh Lincoln was an exceptional sales associate. He was in constant contact with me and found the exterior and interior colors that I was looking for. He applied various discounts and presented me with a great deal. This was the best leasing experience I’ve had over the past 30 years. I should also mention Paul the financial associate. He was very patient and thorough and explained all the cost associated with my lease.

My wife and I had the most enjoyable experience recently at O.C. Welch in Bluffton, SC. Our salesman, Sam Deen, made everything easy, comfortable and stress free as we purchased a car and a truck. We highly recommend buying a car here and make sure you ask for Sam!!

Carolina was great! Amazing working with her! Highly recommend her help if you’re looking to buy!

Charles was a tremendous help in helping me select a car. I am delighted to be going home in a Bronco Raptor

Great team effort at OC Welch Ford; especially the Quick Lane Service Team! They are real pros!! Well done OC!

My husband purchased a used F-150 from Carolina. She was very willing to help make the purchase successful. We appreciate her enthusiasm ,her best effort and polite service . I can highly recommend Carolina!

My service rep. Mike, kept me informed throughout the process. He was knowledgeable and polite, a pleasure to work with.

1000% improved scheduling. Communication while waiting and wait time.

100% exceeded my expectations, from sales through follow up. Great job done by all..!

We couldn't be happier with our experience at OC Welch purchasing a newer truck. Thely Daust made the entire process easy and stress-free. She was friendly, knowledgeable, and took the time to understand exactly what we were looking for. A special thank you to Chip Welch, the VP, who personally came over to assist us. It was clear that both he and Thely truly cared about helping us find the right vehicle at a price we could afford. Their professionalism, courtesy, and dedication made a huge difference. We left feeling valued and confident that we got a fantastic deal. We highly recommend them to anyone looking for honest, customer-focused service.

Sam Elliott and Chris were extremely helpful at OC Welch. I highly recommend them and the dealership.

Was ok just takes so long to buy a new vehicle

This morning we had a very nice visit with Paul Mitchell who was very happy to help us drive a Lincoln Nautilus. I have never met a nicer - absolutely no pressure- salesman, and I have dealt with 100s of salespeople in my lifetime. If you go to this Lincoln dealer, we recommend you ask for Paul.

After 11 years, I decided to trade in my 2015 F150 for a smaller Maverick. I met Thely Daust at O C Welch who spent hours showing me both new and late model Mavericks on their lot. Thely spent hours helping me narrow my selection and then working with her sales manager to arrive at a deal which we both agreed to. I was very happy to drive away in my “new” 2025 Maverick. Thank you, Thely, for your patience and professionalism.

My wife and I just bought a brand new Lincoln from OC Welsh Ford Lincoln. Paul Mitchell our sales representative was fantastic. I cannot say enough about how easy this process was dealing with OC Welsh. I would highly recommend anyone in the market for a new or used Vehicle to reach out to Paul Mitchell I promise you you will not be disappointed

Tonya did a great job managing my service appointment on my Lincoln. Very professional and competent

Great service

Excelente service! Carolina Da Silva made the buying process supper easy. Highly recommend.

April is the best Service Advisor- always gets me what I need with a smile!

Great experiance. They had ALOT of inventory and found the truck I was looking for.

Excellent service and the Lincoln service department was great! Thanks for the timely communication.

Tracy Green at Quik lube is the only person Who knows what she’s doing with all the employees who are answering the phone calls she is extremely knowledgeable, Polite and caring person! Great asset to OC Welch! Thank you, Tracy…

Thely, chip and Chris where super helpful with the purchase of my Bronco. Thank yall

Great experience with everyone that I dealt with especially my sales person Sam Elliott. I would highly recommend doing business with this dealership.

We were interested in buying a used or new Lincoln Nautilus so we stopped at OC Welch to have a look at their inventory. We were met by Tom Landry and explained what we were looking for. It was late in the day and Tom stayed to show us the vehicles and explain the differences in the models. We had never been a Ford buyer before and we were looking to trade in our Lexus. Tom was very patient and took the time to tell and show us the different models. We were very impressed with his knowledge and Customer Service skills. We agreed to come back on Monday to review a few different models. Tom showed us 4 different cars that we were interested in and brought them to the front of the dealership for us to compare and make a decision. We spent several hours before we decided on a 2026 Lincoln Nautilus Reserve 2. Tom was outstanding throughout the entire process until we drove off with our new Lincoln Nautilus. We are both seniors and this is by far the best experience we’ve ever had in buying a vehicle. I apologize for the long review but it is important to call out outstanding Customer Service and Tom Landry has it. Thanks again Tom for switching us to a Lincoln customer. Sincerely, Bob and Carol Rebele

Sam was great during the entire car selection process. We weren’t planning on buying anything but Sam found us the perfect car! We would definitely recommend him!

OC Welch Ford has been selling vehicles to our family owned business for over 3 decades. We appreciate how hard OC, Chip and the rest of his team work to ensure a great buying experience. You build that kind of relationship based on trust and service.

Had a great experience working with Peter Bentley. So helpful and kind!

I bought a used car and they serviced it and made sure it was roadworthy

Great service all around. Professional in every way. Nice facility. Great people to work with. Highly recommended. .

Very professional, love the dropbox service where you can drop off your vehicle after hours. The transition from one location to pay your invoice to each of the serv ice managers/techs handling this is another service that seems to spread the load in a positive way. In and out, love it.

Rayquan Housey was very respectful did an excellent, quick mobile recall service on my Maverick today. thank you for the good work.

Service with Tracy and the crew is always personable and professional. They take good care of us and our vehicles.

We drove up from Central Florida to pick up a new truck. As we were leaving, our Bronco got a alarm for low tire. Thankfully I was still here at dealership and the service department manager Tracy said no problem we will get you right in a d looked at. Bronco picked up a tire on SC roads. The tire team got the tire fixed and I will be back on the road shortly. Tracy was so understanding that I needed it fixed as soon as possible- 4 hour drive ahead of me. Tracy and everyone I have encountered here at OC Welch has been friendly and helpful. Definitely worth the drive for the top notch service and sales.

Your service advisor April was outstanding! Her communication on everything was really helpful. Thank you

Ross in the service department was very helpful All my recalls were addressed and fixed

Had a good experience working with Charles recently. I didn't end up buying a car, but he and the team at O C Welch was very helpful, answered all my questions, and didn't pressure me at all. Appreciate his time and would recommend asking for him if you visit.

Excellent experience working with Thely. I appreciate all her help in finding the right truck for me. Highly recommend working with her

I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln!

Customer service is number one. We liove our Aviator Black Label and know we will love driving it.

Tonya in the Lincoln service department was absolutely amazing. She was very professional and took care of our issue and exceeded our expectations in every way.

Recall was completed and was easy to schedule. Kept me informed and even confirmed how I was to retrieve vehicle. Thank you

Tracy and Landon greeted me as soon as I walked in the door. I explained what service I needed they did an inspection of my vehicle brought me out my cabin air filter that was extremely dirty so I had them replace that at the same time. No pressure and they were very quick with the service.

We were traveling from Canada when the air conditioning in our car stopped working on the road. Feeling a bit desperate, we showed up at your garage on Monday morning. From the moment we arrived, April Edsall provided us with outstanding service. She was professional, understanding, and incredibly kind throughout the entire process. The problem was diagnosed and repaired within just two day, and we were able to pick up our car on Thursday morning. Thank you so much, April, for the excellent service. You turned a very stressful situation into a reassuring experience. We highly recommend your garage.

Everyone is always helpful and prompt to address our needs. April communicates well and has the knowledge to help us through our repairs.

O C Welch is a 5+ Star Professional Ford-Lincoln Dealership. All personnel know and perform their duties in a professional manner.

Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with.

We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process. We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time. We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended!

Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust!

It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch!

Quick courteous and efficient can not ask for anything more, but your online reseysystem needs work

We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch.

All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green.

Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions

OC Welch has a great selection of vehicles and their sales team was very helpful.

The service was outstanding. Thanks Gabriel. Getting the car washed was very much appreciated.and many thanks.

Pulled in today for a quick oil change, in and out within an hr. Very happy with the service today. In the past, service here has been struggling. I’m hoping things are finally turning around for the better!

Thely aka Ms. The Best.com as simply amazing. I showed interest and she jumped right in and helped me right away. Thely was very friendly, knowledgeable and professional. I love that she included my teen on the car but g process and she made something stress arm like a piece of cake. Thely was full of energy, smiles and lots of personality to keep my interest. What a great car buying experience she provides!!! Would definitely recommend if you’re looking for someone who will work hard to find you what you are looking for.

Mike was very thorough, and checked with me periodically on the progress. The work was completed quicker than expected, a good thing! The car was delivered in the best appearance ever! Judith was the best service manager to date, and a have been a customer since O C moved to Bluffton/Hardeeville. Cab we please keep Mike and Judith on board??

I purchased my Lincoln brand new in 2022, and for quite some time I had been convinced it would be my last—not because of the vehicle itself, but because of my experience with the local dealership. After repeated frustration with service and communication, I stopped bringing my vehicle there altogether and had not returned in well over a year. That changed when my car unexpectedly died and had to be towed to the dealership in the middle of the night. I expected another frustrating experience. Instead, I received a call first thing the next morning from my new service consultant, Mike Kulik From that moment on, the experience was completely different. Mike was responsive, attentive, and proactive throughout the entire process. He understood that I needed my vehicle for an out-of-town trip Friday morning and made that deadline a priority. He kept me informed, ensured the recall-related issue that caused the problem was addressed along with several other items, and, once the work was completed, offered to have my car delivered to me Thursday afternoon so I would have one less thing to manage before my trip. Exceptional service is often less about grand gestures and more about communication, accountability, and anticipating what a customer needs. Mike did all three exceptionally well. My advice to the dealership is simple: find more Mikes—and take very good care of the one you have. People like him are the reason customers return, remain loyal to a brand, and become raving fans. Mike didn’t just take care of my car. He changed my opinion of the dealership and gave me a reason to reconsider whether this really has to be my last Lincoln.

Tonya, You are a great asset for O. C. Welsh service. Very efficient, very personable. Having my car picked and returned was a wonderful experience.

Robert was fast, professional and informative. He explained the services required for my truck and helped me prioritize what to get done first. Thank you Robert!

I had an appointment and my service was done in a timely manner. The service was thoroughly done and I was apprised of the progress in a thoughtful way. I trust OC Welch and Ross Munro with my vehicle’s maintenance because they value my safety and respect my time.

Number 1 ford dealership that I have ever used. Excellent pricing and service is easy at OC Welch Ford

Service and timeliness was great but disappointed with the head liner. Looks like greasy hand prints all over the head liner.

What an amazing experience we had with Jamie! He is wonderful and the best car salesman we have ever had!

I had a great experience buying a car from OC Welch. Sam was super helpful and helped me to choose a car that best fit what I was looking for.

First time customer, very impressed with the service department. Brianna was great to work with.

Very friendly staff. Quick service. They kept me updated on the time, I good experience overall.

When you want it done right the first time. Go see OC WELCH and his team.

Jamie will do well . ..we love our purchase just the right size for us ..I think we will be very happy with the Aviator..

Landon was very professional and showed me all the items that I needed to complete my $100,000 Mi service

What a fantastic experience. The service at OC is awesome. Went in to look at vehicles and walked away very happy...thx to the team at OC which made you welcome and at ease with purchasing and trading in. From start to finish.

Excellent experience with wonderful sales person. Very knowledgeable and helpful in getting my daughter into a better vehicle. Trish took the time to talk with us and explained some things that we had questions about and helped us complete the process. She is a great asset to the dealership and we will recommend her to our friends.

Robert did an excellent job - made sure the part was available so it could be installed quickly…thanks

Tom Landry was a great help for my wife and I. We unexpectedly needed to buy a new car and Tom made it stress free and pleasant. Thanks Tom! We appreciate you!

The staff is friendly and professional. April and Chris communicate well and are responsive to questions.

Large and comfortable building/furniture with a very friendly staff. Amenities for the customers is very appreciated.

Gabe is one of the many great ambassadors at OC Welch. Yes, that may sound strange for a service department but everyone was very welcoming and accommodating during our repair. Way to go OC Welch!

Scheduled regular oil service and a transmission diagnostic since the power train warranty was due to expire in August on my 2021 F-150 Limited. Normally the dealership likes to have the truck left for the day. Since my wife is unable to drive due to medical issues, I informed Rob Stuckey I would have to wait. Rob was able to expedite the oil service, transmission diagnostics, and transmission programming updates efficiently, completed the service, and had me processed within 3 hours wait time. Less than expected. Appreciated the attention by Rob and also Tracy Green for the Quick Lube oil service to make my wait time very reasonable for the work performed.

A problem had with my vehicle was covered under the extended warranty. They only problem was getting the people from the extended warranty to make contact back to OC Welsh. Rob continued to make contact with the warranty agent until the problem was finally resolved. He did a great job and I want to thank him.

I’m very satisfied with the service. He was kind enough to come to my house.

Thely did an awesome job helping take care of our needs and we felt very welcomed at this dealership. Mr. Kim and Ms. Thely took our wants and turned them into reality. We appreciate them and will absolutely continue to do business with them and this dealership!!

The dealership was very supportive from start to finish. The communication was impeccable. I had e-mails and text messages that met my organizational needs. Jodi at the service desk was very informative and helpful. The tech that arrived was prompt and completed the task timely.

JOHN EVANS AND KIM Wells made buying this car so easy. I felt confident the entire time that I was delaing with professionals. And honestly Im so skeptical with buying cars I almost freeze completely. They really made it an enjoyable experience. Wow!! Our business will continue with them. Thank you!!

I have bought several vehicles from OC Welch. I have always had a pleasant experience. This deal was no different. I went in knowing what I wanted and 2 hours later I was driving it home!!

We were looking for a new truck with a similar trim package to my husband's current truck (F-150 XLT). I was able to get in touch with Sam Elliott and in less than 15 minutes we had what we were looking for. Sam has sold us our last 5 vehicles and was able to complete everything fast and kept us updated every step of the way! When it was time to come in a sign the final paperwork it was fast and a very easy transition. Chris in Finance was amazing as well! Can't say enough great things about OC Welch and the service that we receive with each new vehicle.

Excellent support from the entire OC Welch sales team. Both Paul Mitchell and Craig Redker provided excellent service during sale, explained the process and the warranty.

Christopher Noland was amazing to work with. He was friendly his good attitude as professional.

Tracy Green is always helpful, always, smiling, and is honest and transparent. I appreciate her!

Friendly, Helpful, knowledgeable and ease to work with and I appreciate how quickly the booking process and the actual service is completed. Thanks

Working with John and Kim was a great experience. And working with Justin was a smooth process. Overall, it’s a good experience.

Shia was very knowledgeable. The place was very clean. And I will be back for most services

Tonya was absolutely fabulous to work with. She was so kind and had fantastic communication with us. We are staying in Sea Pines, on family vacation from Virginia, and as you can imagine, a non- functioning car with our three kids is not ideal during our special family time. I sincerely thank everyone from the service team to the techs to Tonya for squeezing us in so we can have a functioning APIM module during our long drive home. I was very thankful for the opportunity to utilize the Lincoln service team, because our local Ford dealership (Sheehey) does not have that option. It was of great value and I would absolutely return to this location again!! We have already called our local dealership back home and they have ordered the APIM module so it can be replaced next week. Thank you for the fantastic customer service and experience!

Christopher Noland hands down one of the best service advisors i have ever had the peasure to deal with. thank you!

Best Ford dealership customer service experience yet! ! Tracy was wonderful. wish you had more like her.

Great to work with. Tonya has been excellent at relaying information at every step Give her a raise

My old F350 had a number of issues. Chis Noland walked me through the cost and importance of each and helped me choose which were worth doing. Excellent advice and service.

I just recently purchased a new vehicle and once again Sales manager Craig Redker made this a very pleasant, stress free, and exciting experience that this process deserves. Craig's knowledge, patience, and polite disposition make it happen. The process moves along smoothly thanks to Sales Consultant, Paul Mitchell, taking care of the many details that are involved in changing cars. Paul's immediate attention to these tasks with such speed and knowledge kept things moving along without a hitch. Putting everything into a proper format with the Finance manager was always one of my least favorite parts of the transaction. This is not the case with Manager Chris Black. Chris has been able to take the amount of legal information that needs to be verified and explain it in such a manner that all of it is completely understandable. Thanks to all you for a very pleasant experience. Thanks again !!!!!!! Bob & Joyce Cortese

Always received complete, concise, courteous superlative service and genuine concern for myself and my vehicle from the personal at OC Welch.

Trisha was fantastic! She needs some help and support. Great attitude. Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all good. He made it right. We’re all human.

Had no issues with my visit. Had a great experience with my service. The best experience with my car rental and everything was perfect.

Been getting cars from this dealership for 13 years. Always been treated well and this last visit was no exception!! I’ll be back

Landon was great and has amazing customer service! Welcomed me when I walked in and updated me when my car was ready

Been buying fords from OC for over 33 years . Great service and friendly people on his staff . Personal friends with OC .

Dealership is very easy to work with. They addressed all my concerns. This is the first time I've been there and it was a pretty good experience. I definitely enjoyed it Gabe was fantastic. Your apartment was fantastic. It just a pleasure to be there, so thank you for doing business.

Very prompt. They took me right in and was very quick in doing the work. Had a recall but was told it would not pull up so will be redone at. A later date. Only thing when I got home and read over paper work it did not say tires were rotated even though coupon said they would be.

I contacted Gabriel to schedule my car for routine maintenance and subsequently brought my car in as scheduled. The whole process was easy and seamless.

Tracy Green was very helpful and professional she is Great addition to your staff keep up the good work Tracy!!

OC Welch and his team were extremely helpful and patient as we looked at many different Explorers. Experience was excellent as always

Got me in last minute and was able to make sure my experience was seamless. My child was in the hospital and I needed to put it on a rush. Robert listened and made sure that I was taken care of and my vehicle was ready quickly. Thank yall

I had a great experience this morning while getting my car serviced. Everyone was so polite

Service has improved vs last few years. For an oil change and tire rotation I was in and out in less than an hour.

It was a pleasure purchasing my Lincoln Nautilus at OC Welch Ford Lincoln. Everyone there was very friendly and eager to help. Not my first and won’t be my last vehicle from this dealership.

They were very helpful and considerate. They did the work, that was all I needed to do.

Landen was courteous and pleasant. He made room in the schedule to provide us with”The works” maintenance. We are taking a long unscheduled trip and now we have the peace of mind that our vehicle was serviced. Thanks Landen for a job well done!!

Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.

As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.

Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.

Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.

I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.

I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher

Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.

Service was good and fast. Gabriel was professional and polite, answered all my questions directly.

Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.

Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience

Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.

Great team to work with and this is my 2nd purchase from the dealer. I will be back!