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Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
Excellent experience buying a car at OC Welch!
Needed to get wiper blades. In and out in under 5 mins. Gabe was quick, fast, and personable. I somehow waited until the last minute to schedule my oil change and got extremely notice at the warning signal that my oil life was decreasing daily. I called the dealership on the day I wanted service and there were no appointments. However, the team was able to squeeze me in. Gab Elias was awesome. He was patient, knowledgeable and even helped me figure out my Lincoln Access Rewards Points for one of my recommended services. If you are looking for a friendly and knowledgeable staff that treats you with respect... look no further. The team at O.C. Welch will listen to you FIRST and then help you find the right car that suits your needs. They are family owned and that is important because I feel like they CARE. Great selection of vehicles to choose from. Give them a chance to earn your business.
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
Charles was great!
Charles was excellent! Knowledgeable and patient. Communicated well!
Sam Elliott was very helpful and had good service, much appreciated!
Sam Elliot was super helpful. He was on top of everything and made us feel at ease.
We had an awesome experience buying our new Expedition Sam is an excellent Sam is excellent.He took very good care of us, he was very polite, and showed us everything about the car that we wanted to know. Everything was completed quickly and smoothly. Thank you so much
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher
Great people to work with bought two trucks there
Very convenient. Drop off and picked up at times that worked for me. Service was great and friendly. Under warranty so can't rate as to cost.
A Ford dealership in Savannah told me they couldn’t get a part for a year. I call O. C. Welch instead and not only do they get the part in a week, but they come to my job and install it in the parking lot free of charge. Pleasant process all the way through!!
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
John Evans was wonderful and made buying a new car easy.
Mr. Charles our car agent was easy to work with and very attentive.
The car dealerships was amazing! Charles was incredible, he help us from start to finish. I was with my wife and kids within 2 to 3 hours we are done and satisfied. Again great job and highly recommended.
Great team to work with. Got me to the price point I needed and extremely happy with them. This is my 2nd purchase from them and will definitely be back.
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
We had a great experience at O. C. Welch Ford. Sam was helpful, but not pushy and we were very comfortable working with him. We would highly recommend O.C. Welch to someone looking for a Ford.
Great experience today when purchasing a new vehicle Sam Elliott did a great job giving us options to pick from
Very easy and comfortable experience. Great at explaining and guiding a first time buyer. Thank you.
Charles was a pleasure to work with. He helped us find the ideal car. Thanks
Mrs green is soo nice and made me feel welcomed ☺️ she answered all my questions. Very professional and fast service. 10/10
Great experience buying my new Bronco from Sam Elliott and the team at OC Welch!
Tracy is helpful and informative. She has helped me in the past and the same has been true.
This was a great car buying experience. Tom was so nice and knowledgeable. Paul was also very nice and helpful. It was a great day for me!!
I’m very pleased with your mobile service. Ray was awesome. Jody was awesome and very convenient that Service the mobile van.
Denise was awesome. Was extremely helpful and was able to fit me in last minute.
Recently purchased a car from Welch. Originally, starting my search via telephone with Mr. Landry (Sales person) who was very helpful, who was not...
Samuel was awesome! Accommodating and understanding. Very happy with the car!
Thank you Sam Elliott for a great purchase experience!!!
En route to OC Welch to purchase a Lincoln our car had a malfunction and broke down. Sales associate Paul M. rescued us from the side of the road even though we were a few miles away on a Friday at 6pm (also in one of the cars we were interested in). It was a speedy, pleasant transaction and we highly recommend.
Had a great experience. Staff were very efficient and super friendly! Would highly recommend going by there if you are looking for a new truck!
After a small hiccup, Paul M, Craig and Paul T were amazing. They went above and beyond and provided the type of service you come to expect with luxury brands. Very satisfied customer.
I recently purchased a Ford Explorer ST and had a genuinely great experience from start to finish. Jacob immediately jumped in to help us, pulled up the two Explorers we had been looking at online, and made the entire process feel easy. We test drove both vehicles, picked the one we loved, and everything moved quickly and smoothly without ever feeling pressured or stressful. What stood out most was how straightforward and comfortable the experience felt. Jacob was professional, efficient, knowledgeable, and easy to work with throughout the entire process. Chris in finance was also fantastic. He made what is usually the most dreaded part of buying a car feel quick, clear, and painless. Huge thank you to Jacob and Chris for making the process so seamless.
Great Company and even better Service.
As a fellow dealer, I don’t often find myself writing reviews for the competition — but this one is well deserved. When I found myself in a tough spot after a vehicle I had lined up for a swap was sold out from under me by a less than classy dealer, O.C. Welch Ford didn’t hesitate for a second. O.C. Welch himself stepped up and offered a rare vehicle from their own inventory simply to help make things right — no questions asked. That kind of professionalism and goodwill is hard to come by in this industry. If this is how O.C. treats other dealers, I can only imagine the level of care and integrity his customers experience every day. Truly a class act — South Carolina is lucky to have him and his team.
Prompt and very responsive. Answered the phone, and kept us up to date on our service.
Paul and the OC Welch team did a great job working with us to meet our needs. We were pleased with level of service, professionalism and warm, welcoming environment. My wife and I definitely recommend Paul Mitchell and O C Welch Bluffton for anyone needing a new or used quality vehicle. Also, very Pet Friendly! We loved it.
Sam Deen was an awesome salesman! Great friendly staff and they worked us a great deal! The finance manager was awesome and even took the time to make sure our daughter felt special while we signed contracts! Will be back for sure to do more business with them!
Gabriel the technician was very thorough and explained everything in detail. He was professional and handled everything with such ease. Gabriel is an asset to this organization.
Christopher Noland was my service advisor and he was very helpful. I only had to wait 30 minutes for them to let me know they needed to order a party and then I returned the next day for them to complete the repair.
Mr. Gabriel was very helpful and professional. He made sure my car got in and was serviced in a timely manner. I really appreciate his professionalism and his attention to the service of his customers.
They always treat me in great ways. Paul was very courteous and helpful. Seth,my young salesman was very good.
Seth was an excellent salesman . He wasn’t high pressure at all. I really appreciated that.
The service that I received at O.C. Welch Ford was immediate, timely and professional. Not only was the work performed on site excellent, but the lengths that the dealership's personnel went to was exceptional. At all times, the service personnel went out of their way to provide not only the finest customer service but made me feel appreciated and as a cared for customer. I am most grateful. I strongly recommend O.C. Welch Ford for quality care and service. Sincerely, Fr. Frank Ziemkiewicz
Courteous, respectful and work completed on time.
My wife and I bought a used Jeep from Trish and could not be happier. The whole process was smooth and easy from start to finish.
Excellent experience with the service department at O.C. Welch Ford Lincoln. The staff was professional, friendly, and kept me updated throughout the entire process. I would highly recommend them to anyone needing service work or looking to purchase a new Ford or Lincoln!
OC Welch is such a great car shopping experience- especially if you’re lucky enough to have Tom Landry. Not being a very experienced buyer- I knew I could trust Tom and lean on his knowledge. I’ve had my Corsair for several weeks now and so happy with my purchase!
My service manager was very helpful in orchestrating some warranty work on my vehicle. It was done in a timely manner. Thank you.
Ross was so efficient and allowed me to get the service I needed quickly to be sure i was able to travel safely for work the next day.
Ross Munro was top-drawer from the first phone call to schedule my appointment. He was prompt, professional and made the entire service process go smoothly. A pleasure to work with.
I purchased a Nautilus from this dealership without ever stepping a foot inside the dealership. That is how easy they made the process. The salesman (Paul Mitchell) worked closely with me. He answered all of my calls and texts immediately. He kept me aware of each step in the process. I am very pleased.
PAUL WAS AWESOME ! He went too great effort and put. me into the vehicle and the car of my choice.
Thank you to Paul Mitchell and the OC Welch team for making my Lincoln Aviator purchase experience wonderful. Paul was patient, informative, and so helpful during my purchase. Highly recommend!
John Evans had gone above and beyond to take care of any issue I have with my Lincoln .He is very professional but caring .you usually don’t find that in the auto industry.Thank you John
Just bought some new tires !! Buy 3 get one free WOW !!
The service was great Paul was great no pressure in selling the me the Lincoln aviator people are friendly and nice did not try to oversell me something I didn’t want
We had a great experience dealing with Paul Mitchell at O.C. Welch Lincoln. Paul and team were extremely helpful and flexible coming up with a great trade-in and purchase deal for our new Ford Ranger Lariat! We cannot recommend them enough!
EXCELLENT EXPERIENCE at O.C. Welch Ford Lincoln in Hardeeville! Thank you Paul Mitchell and team--y'all went way above and beyond to make us a great trade on our new Ford Ranger Lariat! We'll definitely be back when we need our next vehicle! :)
I purchased a Ford F-150 with Samuel Elliott from OC Welch Ford-Lincoln. Sam made it a great experience - he was very knowledgeable about all the various trim packages, warranty details and additional add-on warranties that were available to consider. l was offered a great deal on the King Ranch I purchased. I highly recommend both Sam E and OC Welch - they had great inventory and made all aspects of the purchase seamless and non-pressured. I will highly consider Sam and OC Welch for any future purchases!! Dan O - Hardeeville, SC. "The Dude Abides!!" :)
I bought my Truck at OC Welch and have my Lincoln serviced there too. When it is time to buy my next Lincoln, I will buy it there from Paul Mitchell. Paul Mitchell is the most knowledgeable Lincoln rep I’ve ever met and when it is time to replace my Lincoln, he is the only one I’ll buy from in SC.
We had a great experience with Paul Mitchell in our purchase of our Navigator. He was extremely knowledgeable throughout the process. Highly recommend Paul and O.C. Welch Lincoln.
Trish was great! Hope the truck is as good as the sales staff.
If you need a Ford or Lincoln call Sam Elliott. He is simply incredible!
At 68 years old of Welch and Paul Mitchell gave me the best car buying experience in my life and when I needed something done to the car they brought me...
I have had the best expirience with Trish and Seth! Super friendly and Patient! They pulled multiple vehicles for me as picky as I was and they helped me get the best trim bronco ever! No regrets loved my expirience here and I came back after visiting a few days prior!
John Evans was a great help in finding my new car!
My salesman was John M Evans. He was quick and very informative. Thanks to him for a good experience.
I met OC through my friend! What a character. I thought he was awesome. He personally helped me with my car purchase. I came to window shop and left with the perfect car. The staff was amazing and the process was seamless. Highly recommend OC Welch!!!
Great customer service and very knowledgeable staff!!!
I called OC Welch on 4/27/26 and by 4/30/26 they had my wife's Corsair delivered to my residence. We were able to complete everything by phone. John Evans, Kim Wells, and the drivers went out of their way to make the experience smooth and satisfying. No pressure, just welcome input and assistance. Car buying made easy.
My service experience was extremely impressive beginning with welcoming introduction by Robert Steckley and continuing with staff service excellence.
Awesome Experience!! I just bought my new Lincoln Nautilus and this vehicle is fantastic!! Very helpful and friendly staff. If you are in the market for a new Ford or Lincoln you need to go see OC!!
I had a great buying experience with Craig Redker! When I got there all I had to do was sign and drive away. I love my car.
Great selection of cars and Craig was extremely helpful and knowledgeable. Definitely will shop here again
I have always said I wouldn't get a Ford, however, Craig changed my viewpoint. I now have a Ford Edge and I am in love. Thank you so much for your help and extreme kindness!
Craig was wonderful. My wife and I went looking for a bronco, found the perfect one thanks to Craig.
If you need a car or truck this is the place, and the man to talk to is Craig Redker. I have bought most of my vehicles from Craig, he is by far the best, straight forward, and will get you in what you are looking for. So if your in the market for a vehicle give Craig a call
My wife and I bought her last vehicle from Craig Redker at this dealership. And I must say he is top notch. Craig found us exactly what she wanted and I truly believe he got us the best deal possible. Go see Craig Redker at O.C Welch he will get you in the car or truck you want.
Got it done quick, a first and big plus. Justin returned calls and was verybhelpful.
I went to check out some trucks recently and my experience was more then great, I was helped by Jacob who provided first class service and full transparency. Definitely would recommend him if you're looking for a new truck
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
Sales associate Sam Elliott was helpful, knowledgeable and a pleasure to work with making my car buying experience easier. I love my new Bronco! Thank you OC Welch Ford.
Tom was great to work with as he is both professional and personal. As a returning customer - third vehicle in seven year - I do wish they would improve upon the final process of the deal - it takes far too long to complete the deal once arriving at the dealership. Paperwork should be completely done and ready to sign when we arrive! Craig is also great to work with and will work to get you the deal you want.
Miss Tonya kept in touch with me through the entire process. When I called she provided me with prompt information relative to my vehicle. I received no less than 4 calls when the tech found additional maint required. This is the service I expect from the #1 Ford/ Lincoln dealer in the country and they didn't disappoint. R/Mark Bernhard
What a great experience! I'm an inexperienced car buyer, but both Tom and Craig made it a pleasant and seamless experience. They walked me through everything, and answered all my questions. I highly recommend OC Welch and the Lincoln buying process.
Having just bought a car for my son in Ohio two months ago in a nightmarish hassle, it was a 180-degree experience dealing with OCWelch. I love the car, am confident I got a fair deal, and was blown away by how quick and efficient every step of the process was. They really treated me right. Special shoutout to Paul Mitchell in sales. He was knowledgeable, great to work with, easy to talk to, and lightning-fast with responses. Nothing people hate about a car-buying experience surfaced in my experience. Dealership was good and Paul Mitchell was even better. Look him up!
We purchased our Expedition from Charleston. It needed to be serviced a month later due to the engine light coming on. The service department was a nightmare to work with. After 10 days, it was repaired and ready to pick up. On the way home from picking up my "fixed" vehicle, the engine light came on again. I decided to take it to OC Welch. Ross Munro was our service guy and was AMAZING. He kept me informed about what was going on. He diagnosed and repaired my vehcile right away. I have not had a problem since. 10 stars I highly recommend.
We are very satisfied with our online buying experience. Rudy Bruce exceeded all of our expectations during the whole process. Job well done!
O.C. Welch didn't have the model and color that I wanted, but found it at another dealer a few hours away. They went and picked the vehicle up, prepped it, and delivered to my home. Above and beyond service!
Excellent experience buying a car at OC Welch!
Needed to get wiper blades. In and out in under 5 mins. Gabe was quick, fast, and personable. I somehow waited until the last minute to schedule my oil change and got extremely notice at the warning signal that my oil life was decreasing daily. I called the dealership on the day I wanted service and there were no appointments. However, the team was able to squeeze me in. Gab Elias was awesome. He was patient, knowledgeable and even helped me figure out my Lincoln Access Rewards Points for one of my recommended services. If you are looking for a friendly and knowledgeable staff that treats you with respect... look no further. The team at O.C. Welch will listen to you FIRST and then help you find the right car that suits your needs. They are family owned and that is important because I feel like they CARE. Great selection of vehicles to choose from. Give them a chance to earn your business.
Charles was great!
Charles was excellent! Knowledgeable and patient. Communicated well!
Sam Elliott was very helpful and had good service, much appreciated!
Sam Elliot was super helpful. He was on top of everything and made us feel at ease.
We had an awesome experience buying our new Expedition Sam is an excellent Sam is excellent.He took very good care of us, he was very polite, and showed us everything about the car that we wanted to know. Everything was completed quickly and smoothly. Thank you so much
Great people to work with bought two trucks there
Very convenient. Drop off and picked up at times that worked for me. Service was great and friendly. Under warranty so can't rate as to cost.
A Ford dealership in Savannah told me they couldn’t get a part for a year. I call O. C. Welch instead and not only do they get the part in a week, but they come to my job and install it in the parking lot free of charge. Pleasant process all the way through!!
John Evans was wonderful and made buying a new car easy.
Mr. Charles our car agent was easy to work with and very attentive.
The car dealerships was amazing! Charles was incredible, he help us from start to finish. I was with my wife and kids within 2 to 3 hours we are done and satisfied. Again great job and highly recommended.
Great team to work with. Got me to the price point I needed and extremely happy with them. This is my 2nd purchase from them and will definitely be back.
Mrs green is soo nice and made me feel welcomed ☺️ she answered all my questions. Very professional and fast service. 10/10
Denise was awesome. Was extremely helpful and was able to fit me in last minute.
Samuel was awesome! Accommodating and understanding. Very happy with the car!
Thank you Sam Elliott for a great purchase experience!!!
En route to OC Welch to purchase a Lincoln our car had a malfunction and broke down. Sales associate Paul M. rescued us from the side of the road even though we were a few miles away on a Friday at 6pm (also in one of the cars we were interested in). It was a speedy, pleasant transaction and we highly recommend.
Had a great experience. Staff were very efficient and super friendly! Would highly recommend going by there if you are looking for a new truck!
After a small hiccup, Paul M, Craig and Paul T were amazing. They went above and beyond and provided the type of service you come to expect with luxury brands. Very satisfied customer.
I recently purchased a Ford Explorer ST and had a genuinely great experience from start to finish. Jacob immediately jumped in to help us, pulled up the two Explorers we had been looking at online, and made the entire process feel easy. We test drove both vehicles, picked the one we loved, and everything moved quickly and smoothly without ever feeling pressured or stressful. What stood out most was how straightforward and comfortable the experience felt. Jacob was professional, efficient, knowledgeable, and easy to work with throughout the entire process. Chris in finance was also fantastic. He made what is usually the most dreaded part of buying a car feel quick, clear, and painless. Huge thank you to Jacob and Chris for making the process so seamless.
Great Company and even better Service.
As a fellow dealer, I don’t often find myself writing reviews for the competition — but this one is well deserved. When I found myself in a tough spot after a vehicle I had lined up for a swap was sold out from under me by a less than classy dealer, O.C. Welch Ford didn’t hesitate for a second. O.C. Welch himself stepped up and offered a rare vehicle from their own inventory simply to help make things right — no questions asked. That kind of professionalism and goodwill is hard to come by in this industry. If this is how O.C. treats other dealers, I can only imagine the level of care and integrity his customers experience every day. Truly a class act — South Carolina is lucky to have him and his team.
Prompt and very responsive. Answered the phone, and kept us up to date on our service.
Paul and the OC Welch team did a great job working with us to meet our needs. We were pleased with level of service, professionalism and warm, welcoming environment. My wife and I definitely recommend Paul Mitchell and O C Welch Bluffton for anyone needing a new or used quality vehicle. Also, very Pet Friendly! We loved it.
Sam Deen was an awesome salesman! Great friendly staff and they worked us a great deal! The finance manager was awesome and even took the time to make sure our daughter felt special while we signed contracts! Will be back for sure to do more business with them!
The service that I received at O.C. Welch Ford was immediate, timely and professional. Not only was the work performed on site excellent, but the lengths that the dealership's personnel went to was exceptional. At all times, the service personnel went out of their way to provide not only the finest customer service but made me feel appreciated and as a cared for customer. I am most grateful. I strongly recommend O.C. Welch Ford for quality care and service. Sincerely, Fr. Frank Ziemkiewicz
Courteous, respectful and work completed on time.
My wife and I bought a used Jeep from Trish and could not be happier. The whole process was smooth and easy from start to finish.
Excellent experience with the service department at O.C. Welch Ford Lincoln. The staff was professional, friendly, and kept me updated throughout the entire process. I would highly recommend them to anyone needing service work or looking to purchase a new Ford or Lincoln!
OC Welch is such a great car shopping experience- especially if you’re lucky enough to have Tom Landry. Not being a very experienced buyer- I knew I could trust Tom and lean on his knowledge. I’ve had my Corsair for several weeks now and so happy with my purchase!
I purchased a Nautilus from this dealership without ever stepping a foot inside the dealership. That is how easy they made the process. The salesman (Paul Mitchell) worked closely with me. He answered all of my calls and texts immediately. He kept me aware of each step in the process. I am very pleased.
PAUL WAS AWESOME ! He went too great effort and put. me into the vehicle and the car of my choice.
Thank you to Paul Mitchell and the OC Welch team for making my Lincoln Aviator purchase experience wonderful. Paul was patient, informative, and so helpful during my purchase. Highly recommend!
John Evans had gone above and beyond to take care of any issue I have with my Lincoln .He is very professional but caring .you usually don’t find that in the auto industry.Thank you John
Just bought some new tires !! Buy 3 get one free WOW !!
The service was great Paul was great no pressure in selling the me the Lincoln aviator people are friendly and nice did not try to oversell me something I didn’t want
We had a great experience dealing with Paul Mitchell at O.C. Welch Lincoln. Paul and team were extremely helpful and flexible coming up with a great trade-in and purchase deal for our new Ford Ranger Lariat! We cannot recommend them enough!
EXCELLENT EXPERIENCE at O.C. Welch Ford Lincoln in Hardeeville! Thank you Paul Mitchell and team--y'all went way above and beyond to make us a great trade on our new Ford Ranger Lariat! We'll definitely be back when we need our next vehicle! :)
I purchased a Ford F-150 with Samuel Elliott from OC Welch Ford-Lincoln. Sam made it a great experience - he was very knowledgeable about all the various trim packages, warranty details and additional add-on warranties that were available to consider. l was offered a great deal on the King Ranch I purchased. I highly recommend both Sam E and OC Welch - they had great inventory and made all aspects of the purchase seamless and non-pressured. I will highly consider Sam and OC Welch for any future purchases!! Dan O - Hardeeville, SC. "The Dude Abides!!" :)
I bought my Truck at OC Welch and have my Lincoln serviced there too. When it is time to buy my next Lincoln, I will buy it there from Paul Mitchell. Paul Mitchell is the most knowledgeable Lincoln rep I’ve ever met and when it is time to replace my Lincoln, he is the only one I’ll buy from in SC.
We had a great experience with Paul Mitchell in our purchase of our Navigator. He was extremely knowledgeable throughout the process. Highly recommend Paul and O.C. Welch Lincoln.
Trish was great! Hope the truck is as good as the sales staff.
If you need a Ford or Lincoln call Sam Elliott. He is simply incredible!
I have had the best expirience with Trish and Seth! Super friendly and Patient! They pulled multiple vehicles for me as picky as I was and they helped me get the best trim bronco ever! No regrets loved my expirience here and I came back after visiting a few days prior!
John Evans was a great help in finding my new car!
My salesman was John M Evans. He was quick and very informative. Thanks to him for a good experience.
I met OC through my friend! What a character. I thought he was awesome. He personally helped me with my car purchase. I came to window shop and left with the perfect car. The staff was amazing and the process was seamless. Highly recommend OC Welch!!!
Great customer service and very knowledgeable staff!!!
I called OC Welch on 4/27/26 and by 4/30/26 they had my wife's Corsair delivered to my residence. We were able to complete everything by phone. John Evans, Kim Wells, and the drivers went out of their way to make the experience smooth and satisfying. No pressure, just welcome input and assistance. Car buying made easy.
Awesome Experience!! I just bought my new Lincoln Nautilus and this vehicle is fantastic!! Very helpful and friendly staff. If you are in the market for a new Ford or Lincoln you need to go see OC!!
I had a great buying experience with Craig Redker! When I got there all I had to do was sign and drive away. I love my car.
Great selection of cars and Craig was extremely helpful and knowledgeable. Definitely will shop here again
I have always said I wouldn't get a Ford, however, Craig changed my viewpoint. I now have a Ford Edge and I am in love. Thank you so much for your help and extreme kindness!
Craig was wonderful. My wife and I went looking for a bronco, found the perfect one thanks to Craig.
If you need a car or truck this is the place, and the man to talk to is Craig Redker. I have bought most of my vehicles from Craig, he is by far the best, straight forward, and will get you in what you are looking for. So if your in the market for a vehicle give Craig a call
My wife and I bought her last vehicle from Craig Redker at this dealership. And I must say he is top notch. Craig found us exactly what she wanted and I truly believe he got us the best deal possible. Go see Craig Redker at O.C Welch he will get you in the car or truck you want.
I went to check out some trucks recently and my experience was more then great, I was helped by Jacob who provided first class service and full transparency. Definitely would recommend him if you're looking for a new truck
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
Sales associate Sam Elliott was helpful, knowledgeable and a pleasure to work with making my car buying experience easier. I love my new Bronco! Thank you OC Welch Ford.
Jacob my salesman was so terrific. He helped me in so many ways. I will always deal with Ford and OC Welch. They are fantastic.
Jacob really went above and beyond to accommodate us throughout the entire process. Really happy with our King Ranch! Def coming back when we're in the market for another truck!
Jacob was a great help when I bought my F150, I would highly recommend asking for him when you visit. He went above and beyond and got us a great deal.
Had car troubles driving across the states and ended up at O.C. Welch. Service agent Robert Steckley helped get us back on the road with great professionalism and outstanding communication. O.C. Welch lessened the stress of breaking down while traveling. Thanks Rob and O C.Welch Ford!
We’ve had a great experience with O.C. Welch Ford. Our family has been using them for many years, and they’ve always been awesome to work with—very communicative and easy to deal with from start to finish. Even though we’re not local to the dealership, they went above and beyond by delivering the car to us and handling all of the paperwork remotely. They made the entire process simple and stress-free. Highly recommend them if you’re looking for a dealership that truly takes care of their customers.
They worked very well with me. Gave me a fair price on my truck. Even delivered it to my house. Devon was very easy to work with and went out of his way to help.
The service Center at O. C. Welch delivered exceptional service. Tracy Green was very professional and made sure things ran in a smooth and timely manner. Will definitely visit this service center in the future.
Loved working with Jacob. He was low‑pressure, easy to talk to, and knowledgeable about the current financing options, which really helped me feel confident in choosing O.C. Welch Ford over other dealerships with the same vehicle. When I hesitated about making the drive to pick up the car, he even offered to have it delivered to me for free. He didn't make me feel less important because I was buying a used vehicle versus a brand new one, which would probably be a bigger commission for him. The showroom is amazing and they truly aren't lacking for inventory - the entire property is bumper to bumper. Great service.
This is the best thing place to get service. Regular updates so you know what’s being done. Friendly service staff and exceptional mechanics. No run around. They get it done and done right.
Very professional and that’s a good job with coordination if there’s anything wrong
They worked very well with me. Gave me a fair price on my truck. Even delivered it to my house. Kevin was very easy to work with and went out of his way to help.
Service is much improved from several years ago. I had a somewhat complicated electronic/software problem that took some time to identify and fix. The dealer gave me a loaner car while that was happening and the service manager, Judith, was able to quickly reset some obscure settings that got changed when the battery was disconnected
Sam was wonderful, I’m a recent widow and never bought a car by myself, he relieved any stress or confusion I had. I will be recommending him to friends, I love my car and the deal I got too
Sam Elliot was excellent in both our new truck lease and subsequent purchase of the truck when the lease was completed. We highly recommend him and OC Welch.
Every time my husband or I have to bring one of our two Ford vehicles to OC Welch for service it has been an excellent experience. Ross and Jodi always treat us with such kindness and in all of my 68 years (42 in customer service) I can tell you that it’s rare to be treated so well. Also it’s always such a pleasure to stop by OC’s and Chris Black’s office to just stick our head in and say hello. Such a great group of people! Keep up the good work!
Very good sales rep worked till he got me where I need
My service advisor, Chris was amazing! I was visiting Hilton Head Island from Michigan and I had a potentially serious warranty issue on my F-150 truck. I called Chris minutes before closing on a Tuesday night and he had me come in the following morning and had my truck serviced and returned to me within a couple of hours. I will always remember his thoughtfulness and kindness. My family vacation could have been a disaster but Chris was fantastic. He's a fine employee and a credit to the OC Welch organization. Thank you!!!
Bought a Mustang Mach e GT Performance from this dealer. Let me begin by saying it was my 1st out of state dealer purchase. (Florida) It was nothing but an absolute pleasure working with Trish Mittelbronn & “Chip”! 1st time in my life working with a sales person who was absolutely relaxed, non pushy and not trying to push to upsale you 100 products! She was very helpful and quick to respond every step of the way. Everything I asked for she delivered on. It is the 1st time also to buy a car from a dealer and literally walk out with all paperwork done in 30mins. Would have been less if the finance dept didn’t have someone ahead of me. And even then, we were riding out in 30mins. Thank you for a wonderful buying experience and professional behavior all across the board. Just as a side note, this is a HUGE dealership, but they behaved like a mom & pop dealer. “Mr Welch”, you have a top notch team running your empire! Respectfully, J.K.R
Love our 2025 Lincoln Aviator! Tom Landry our Salesman & Judith Baird head of service did a great job making everything perfect for us!
Charles was very easy to work with! Satisfied with the service from start to finish. Highly recommend to go see O.C. !! Got 2 cars! Great dealer!
Charles was a pleasure to work with. The whole crew at OC Welch Ford worked as a team to get us in our dream vehicle and made it as seamless as possible.
I had an outstanding experience with OC and his team. From the moment I walked in, I was treated with professionalism, honesty, and genuine care. The staff went above and beyond to make sure all my questions were answered and that I felt completely comfortable throughout the entire process. Their customer service is truly top-notch—friendly, knowledgeable, and never pushy. It’s clear they value their customers and take pride in building lasting relationships. The entire experience was smooth, efficient, and actually enjoyable. If you’re looking for a dealership that truly puts customers first, I highly recommend OC Welch Ford.
WOW! What a great and easy to deal with experience that I had this week with O C Welch & Sam Elliot in sales. I had a truck that I had shipped through Carmax, but it was taking a very long time so I went out to see other options. Sam was able to show me a few good choices that were also Ford Gold Certified and made a great deal for me. Sam is very professional & as I said easy to work with on your vehicle purchase.
OC Welch, and Ocie himself are the best! I have purchased numerous cars and trucks from them over the years. I am always treated with such amazing service, honesty, and genuine care. This is the reason I come all the way from Florida to buy my vehicles. Will always see OC first, anytime I am looking for something new. Thank you so much!
The Knights of Columbus Bluffton chapter has been the benefit of golf balls furnished by OC for the past five years for our charity golf outing He has been very generous and has been a pleasure to deal with Phil Pescarino Chairman
Our brake pad came off while we were traveling and the service center took care of us immediately and fixed it!
Charles was very easy to work with! Satisfied with the service from start to finish. Highly recommend to go see O.C. !!
What a great experience. Charles was awesome. He was responsive, friendly, and took care of everything. Finance got me a great rate through Ford and beat my bank. I couldnt have had a better experience
Excellent experience dealing with O.C. Welch Ford. Sales Manager Rick Kling and Sales Consultant Sam Elliott provided a pleasant, professional environment in which to trade for a new vehicle.
Great service! Made the deal and they delivered my car! Easiest way to buy a car! Love my new Escape! Thanks John
"If you are looking for a new vehicle, I highly recommend visiting OC Welch in Okatie, SC and asking for Rudy! I just bought a new Maverick and couldn't be happier with the experience. Rudy was honest, incredibly knowledgeable, and patient, walking me through all the new technology until I felt comfortable. The efficiency was impressive; I was in and out in just 2.5 hours, with the loan finalized and the truck beautifully detailed. Service with a smile is definitely the standard here!"
Sam Deen was a pleasure to work with. Highly recommend.
Sam Elliott was extremely helpful in our truck purchase. He was knowledgeable, friendly and answered all our questions, providing the various options we asked for as we were debating buying out our lease or purchasing a new truck. I’d recommend him for sure!
Recently purchased a f150 the process was stress free sales person was nice they did everything they said they were going to do. Sam was my sakes person.
Sam Elliott was especially helpful in our purchase of a new truck!
Had a great experience working with Sam Elliott. Very knowledgeable, and helpful not only with the sale but the mechanics of the automobile and the connectivity.
Samuel Elliott was our sales associate, and he did a great job at explaining all the details in a short amount of time. We had a great experience there at OC Welsh Ford.
Very welcoming and helpful staff, Tanya did a great job and was very attentive and courteous. Great atmosphere.
Could not have gone smoother. Totally satisfied.
Recently purchased a car from Welch. Originally, starting my search via telephone with Mr. Landry (Sales person) who was very helpful, who was not...
At 68 years old of Welch and Paul Mitchell gave me the best car buying experience in my life and when I needed something done to the car they brought me...
My salesman, Jacob wilson, spent about an hour and a half explaining how all the electronics work. He also gave me his phone number to call him if I had any...
Always quick service and great deals on their new and used cars and trucks. I highly recommend this dealership. Bought several new and used vehicles here...
We met with Jay to look at the maverick. We were undecided on the xlt hybrid or lariat hybrid. Thank you Jay for being helpful in our decision process. We...
My name is Scott King everybody over OC Welch. I started to meet in 2012 when I bought my first ranger and then after that I just kept on buying every two...
I reviewed this location about 1.5yrs ago, and HATED it. But there were 3 people there when I recently visited that changed my mind. Linda in Parts, wow she's...
When it comes to Value no other dealer provides more, my honest and well experienced opinion is that you will not find a better dealer experience in the low...
We were driving from North Carolina to palm harbor FL for an unexpected death in the family. We were in our new motor home and unknowingly our exhaust pipe...
Service personnel very courteous and friendly. Svc dept took great care of my service needs and even found other needs for service that my car needed for better performance. Ray was exceptional keeping me posted daily on what was completed and other service needs they found along the way. Kelli in the loaner dept took care of me as well providing me with nice new car while I left it in svc for few days. Even Cameron the Quick Lane mgr when the extra mile getting it cleaned up for me as well as the engine. Thank you very much Cameron. As always a very friendly staff at OC Welch Ford Lincoln from top to bottom. Also thanks to the cashiers for always being patient and kind. Thanks again to all the guys and gals at OC Welch Ford Lincoln.
No gimmicks, friendly, fast and efficient process. Fair price. Transactions could not have been easier.
Great experience quality management excellent service spot on. From 1 to 10 they get 100 Dr George D Kantarakias DBA Delta Mu Delta
He was super great costumer service. I will be back cashier was super helpful also
The staff in Sales, Service and Parts are Great, O. C. Is one Great Dealer Principle go say hello on next visit Don Burt
I had my car serviced last week and Cameron and Ray went above and beyond! I love this dealership and people! Cameron, you went the extra mile to help! Robin
Both Rayquan and Cameron were polite and professional. An enjoyable experience having recall work done. Will check into oil change next
This dealership offers a variety of vehicles from new to used. Scott H. is a real professional.
She is great! Very communicative on the process and fast to get you going on your day.
Quilla was exceptionally helpful in finding me used Bronco which was in limited availability. She was professional, knowledgeable, and a pleasure to work with. OC Welch is lucky to have her.
This was my 4th purchase, all with Sam Elliott and all highly satisfied. Thank-you very much!
Cameron and Ray were both outstanding providing a high level of Customer Service. All of my experience at this Dealership since 2010, have been great.
Mary was great. She is easy to work with. This was an easy transaction from beginning to end. Joe and Chris helped make this a wonderful experience. This team is the best.
They were very knowledgeable and pleasant to work with . They made the process of purchasing a vehicle smooth ,
These folks are fantastic to work with at OC Welch Lincoln. If you are in the market for a lightly used car and an HONEST, yes, I wrote HONEST, a used car salesperson. Then, I would highly recommend Marifel Morgan. She made the whole transaction so easy and painless. If you're looking for a great deal on a used car, she is your "go-to" sales representative. Craig Redker, the sales manager, was a great help in explaining the entire process, as I bought my 2020 Lincoln MKZ from their Internet website. Yes, I bought the car sight unseen and test-driven when it arrived at my house 250 miles from the dealership. Chris Black, the business manager, walked me through the extended warranty program and made it where I understood the entire process. So, if you are looking for a dealership that runs an honest and upfront business, then these are your type of people. That said, could you call them if you are in the market for an automobile?
Sam Deen and Ed Goethe were great to work with. They showed me several used SUV options I was interested in before I narrowed my choice to an Expedition Max. They are a great team!
Have high regard for Craig the Lincoln manager Service has also been good 9 out of 10
Easy, convenient, and friendly people. Joquilla was awesome and a great contact. Overall a good experience.
Everyone at the dealership was awesome to deal with. I was very impressed with how well I was taken care of from getting my Bronco repaired and the loner vehicle I was given to drive. 1st class dealership.
I needed a new fleet vehicle and Joseph Bernard was very knowledgeable, helpful and professional. I was able to get the vehicle I needed without hassle and that makes me happy!
We were left in the lurch due to the departure of two employees in the Service Scheduling Department. Dan picked up the slack and did a great job for us sorting out the various issues that were unresolved. We are very pleased and impressed by the initiative and enthusiasm that Dan exhibited and the courtesy and respect that he showed to us. Dan is an outstanding Manager and he represented O.C. Welch in an outstanding manner. We strongly recommend customers to see Dan if they have a Service Issue.
The Ford dealership has a good quick lane service department. Always get in and out quickly.
Great dealer! Willing to go above and beyond to help. Highly recommend working with Oc Welch.
Excellent service and beautiful car. The personal was most helpful with our purchase and questions and very polite. We will definitely purchase again from OC Welch.
Very professional and courteous Staff did all the right things to make this transaction simple and efficient
O.C. Welch Ford Lincoln has the best customer service and exceptional inventory. O.C. personally assisted us along with Chris in the purchase of our new Lincoln Navigator. As we walked around the dealership all the staff we encountered were professional, friendly and courteous. This is the fourth vehicle we’ve purchased from O.C. Every time we’ve been to the dealership or the service department O.C. himself is on-site. You can tell he loves what he does. O.C. Welch Ford Lincoln is the place to purchase a vehicle.
He alone gave me the confidence to want to return.. He looked up my extended warranty and discovered I had a benefit for my oil changes. I’ve had three oil changes before at full price and terrible service which is too long to explain. As far as I am concerned, he and personal like him and Alan will save your company and reputation.
Great people wonderful to work with! They were extremely helpful and went the extra mile
I live in New Jersey and I purchased my first Roush Mustang here in 2009. I flew down to South Carolina and drove the car home. Since then I purchased several trucks and I just purchased a 2023 Raptor. An honest dealership owned by an honest man who wants repeat customers
Everyone did an outstanding job, best car buying experience ever! We will recommend OC Welch to our friends and family.
I kept receiving a message about my battery. Cameron, Brian and Ray had me come to the dealership right away. They found the problem immediately! I had a new battery and was out the door in no time. Thank you, guys!! Very much appreciated!!
Very pleased with sales and service at OC Welch! Polite professional courteous willing to go the extra mile. Thanks OC.
Couldn’t have had a better experience. You truly are treated like family and will forever be a lifelong customer, as will my entire extended family. There is no greater human than Ocie Welch, who has blessed Savannah in so many ways and to give him our car business is the least we can do. AND you know you get wonderful customer service, a great car, a great deal, and a friend for life!
The dealership was terrific. I bought a 2024 Mustang. There were plenty of cars for me to select from. The buying process was easy for me to navigate and the car was terrific when it was delivered to me.
The OC Welch Staff was amazing throughout the entire process! The professionalism and customer service was above reproach! Angie and Gerald took time to answer all our many questions while not pressuring us to just make a sale. Angie took the time after the sale to explain and show all the vehicle features and options which rarely happens at other dealerships. We live 2 hours and 15 minutes from OC Welch and will make the trip from now on to purchase our vehicles from OC Welch because of their phenomenal staff! Thank you Angie! Thank you Gerald! Thank you Blake! Thank you Dave!
Was a pleasant experience. Joe worked with us to get the best deal and the truck we wanted. Next vehicle we buy will definitely be from Joe Bernard and OC Welch. Chris Roe in the finance department was also a pleasure to work with. Thanks again !
He was an amazing person with a great deal of knowledge about the vehicle. The sales girl Maricel was wonderful. She was great at communication and her enthusiasm showed through. She lives her product.
The dealership has a lot of cars which makes parking challenging but te service rep was top notch keeping me updated and walking through the service that was completed. He was extremely accurate on his throat me estimate which helped me hit my meeting in Savannah on time.
They got me a great deal on my brand new truck!!! Thank you so much
Another great experience! Brian and Ray worked hard to get us scheduled and we’re so helpful once we got there. Keep up the great work!
Everyone was amazing! Had a motor blow on a brand new truck that was purchased elsewhere and went in boight a new 150! Staff was amazing!
Ray Quran Housey was attentive to my needs and very professional. I enjoyed bringing my car in for service. Hope he will be there next time I go for service
What an experience and I mean in a good way. Joe, Scott and Chris were awesome. Even O.C. was in on this one. too often you hear the horror stories of people walking out the door after a purchase and it's "crickets" if you call back and need help. Not these guys, they were even calling me. I'd strongly recomend this team for not only thier professionalism but also for thier ethical and sincere approach. Hats Off and thank you very much.
Have always had great service always welcoming actually enjoyable going to o c welch thank you
Terrific experience all around. Timely and pleasant. The staff is first rate. Well versed in the procedure.
They made the process very easy and seamless. Great dealer to work with, especially if out of state.
Cameron and Brian went above and beyond by squeezing my car into the very busy schedule as I was riding on a fast leaking tire. They also took care of a recall item and had a full checkup of the car completed for me. They both were extremely courteous and very patient with all of my questions. I appreciate their understanding and professionalism. I will definitely be returning to OC Welch service center for my next service call.
Bought my bronco sport in February and I had a flat tire that couldn’t be patched. Brian was so helpful and professional. Got a new tire put on same day. Bought 5 new cars from another dealer that wasn’t a Ford. Never was happy with service that’s why I went to OC thought I’d see if what he says in commercials was true. Very happy with entire place from sales to service. Spot on!!! Thanks to everyone there for being so helpful and nice:)
Purchased a used Super duty. Was in great condition. Have 4 free oil changes. Thank-you for all you have done to keep my work truck keep me working.
We have been using O C Welch for our Lincoln ownership experience and service needs for 4-1/2 years. John Evans has been a very helpful, professional and cordial part of our experience.
I feel that Sam Elliott is a terrific sales person. Previously, I purchased a Ford when Sam was my salesman. So I contacted Sam about buying another Ford product. And with Sam’s help, I bought a new Edge SUV.
The best car purchasing experience I've ever had. Everyone so helpful and knowledgeable! I got exactly the car i wanted for a better deal than I'd hoped for going in. For your next car, I HIGHLY recommend O.C. Welch!
Needed some parts for my 2019 f250. Cameron, Linda And Rick went above and beyond to help me out. Very pleasant transaction, and easy to deal with
Always a pleasure dealing with the oc welch parts department. They’re very helpful and very informative on getting what you need for the right price
Working with Dave is the best way to buy a car! His knowledge and expertise about the vehicles and buying process are unmatched.
Had a wonderful experience today at OC Welch Ford. We worked on a purchase of a Ford Bronco Sport for our David Westbrook. OC has the most proficient and professional group of specialists in the area who know how to work with and interact with customers. We have one really happy Bronco owner. Thanks OC.
Jody was was so helpful and patient when explaining everything to me. Somehow I had the Ford Pass but…. I own a Lincoln ‍♀️ Her demeanor was delightful! Thank you,
Had a great experience. Joe is very friendly. Would come back again. Love the car.
Miguel who's an IT wizard got our GPS to work after numerous attempts had been made by us and other people. Thank you Miguel.and OC Welch for.this and the use of a loaner for a few hours.
Dealing with Dave is an actual pleasure. None of the usual sales bravado and fake Fees that are then magically taken off during negotiations. He negotiates in good faith and fight for his clients. Legit man of integrity.
I’ll start by saying I will certainly come back again! Very welcoming, pleasant and professional dealership. I’ve been to places prior and have felt pressured and somewhat of a nuisance. Not at OC Welch Ford. From the moment I walked in Cam, Ray and Brian in Quick Lane were most kind and helpful. When viewing new cars I couldn’t have been happier with Chris. He covered the entire vehicles. He took the time late in the work day to answer all my questions and showed me exactly what I was looking for. Chris R also answered all my questions and was very detailed in regards to the purchasing of the vehicle. I also might add very patient as I am not a finance person but rather in the medical field. I’m very glad I took the time the go to this dealership! I’ll be back.
Very easy to work with the dealership. Mr. OC Welch and staff have been helpful in every encounter. Love my Aviator
Sam Elliott was so nice and understood our circumstance and passed it along to Chris Roe who was also very understanding and made us feel very comfortable. We had a unique situation and both were helpful and made it a very pleasant experience. Thanks we will remember and be back here for our next vehicle and also refer y’all! Thanks again! Paul and Rachel
A Ford dealer in Savannah, GA put me in a bind - they refused to install parts ordered directly through Ford to a Ford dealership, because I didn’t order the parts through this particular dealership’s overpriced third party parts provider. I took my parts and went straight to OC Welch, explained my situation to a service manager, and they installed my parts immediately at a very reasonable price. No xx, and zero issues whatsoever. I’ve used OC Welch many times in the past, and they have never let me down - they really are the best with extremely talented technicians, and customer service agents who will make sure you’re taken care of. I will never use that Savannah, GA dealership again.
Great prices and excellent sales team, Dave was a pleasure to work with and I would highly recommend him
Excellent experience with Dave on multiple truck purchases. I highly recommend Dave for your vehicle purchase.
Dave has been instrumental in nearly all of my automotive needs for almost 10 years. Dave goes above & beyond as a regular course of business, including delivering vehicles to me over 5 states away!
Dave Eichelberger is a true professional who always treats his clients fairly. One of the most honest and ethical person you'll find in the business.
I’ve worked with Dave Many times. He is professional ethical and most importantly a pleasure to work with.
Quick on the job in an emergency and helpful with our tire repair. Thank you.
Gave me great experience with the information I needed and how the process was easy and simple.
This is the second truck I’ve purchased from OC Welch. This transaction was by far the easiest purchase transaction that I’ve experienced in my time purchasing cars/trucks. Sam Elliott was great to work with and was transparent and respectful of my time.
Made shopping online so easy. Never bought online but it went so quick. Sam was great to work with.
Excellent Customer Service and Bryan is knowledgeable and friendly. Excellent staff will definitely recommend and return
Jocquilla, was very attentive and helpful from the first day I talked to her. Thanks!
Very quick service. Not complicated at all. Thanks to Brian for his help and his excellent customer service.
I loved how comfortable Sam and everyone made me feel. I specially appreciated how patient Sam, King, Rick, and Chris Roe were with the whole process and dealing with my 4 year old toddler haha. The car was very clean and polished with the new car smell and all. Thank you.
Ray and his colleagues at this dealership are the contact point for me. I had a completely positive experience with each of them. They were competent, caring, gracious professionals that convinced me that they were willing to do what ever it took to take care of my needs. Thank you.
Sent service reminder day before service. Prompt and courteous service advisors. Completed service in timely manner.
Friendly, efficient, not pushy, accommodating , knowledgeable, all sales representatives took an interest in us and puppy.
Rayquan’s costumer service was excellent from the start . He understood what needed to be done . My car service was successful !
Ms. Rountree was a dream come true. She was spectacular in helping me to find the best car for me. She was so positive and made me feel so comfortable with the car buying process. She made it the best car buying experience I have ever had. I would tell everyone that OC Welch is a go to for buying a car.
I couldn't be happier with my experience at OC Welch. Joseph was very helpful and knowledgeable in assisting with finding the right truck for me with everything I was looking for. I would definitely recommend to anyone in the market for a vehicle.
Dave is awesome from Fleet vehicles to personal vehicles. Dave is honest knowledgeable and puts the customer first! Your all Lucky to have Dave !
Dave is the best guy to deal with. Professional easy going no pressure knowledgeable sales approach. You won't be disappointed
I purchased my Ford escape from Dave and he was an excellent manager to work with he is respectful, beyond understanding and kind. He made sure the sales team catered to my every need and did everything correct. He is very personable and was very knowledgeable about the vehicles and was able to answer all of my questions and even show me more about the vehicles I was interested in. He made what usually is a stressful experience stress free and easy for me. I wouldn’t go to anyone else when purchasing a vehicle and I highly recommend him to anyone looking to buy or lease!
Brian and crew, especially the sales manager worked hard to get me in the right vehicle across the board. They listened and made it happen!
Excellent service at OC Welch Ford. Quick turnaround time, excellent communication, and quality service. Thank you O C for always taking care of my vehicles!
Was just starting our vacation when the check engine warning came on. Pulled into the dealer and within 2 hour the problem was diagnosed and fixed. A very pleasant experience and the employees were so nice and helpful.
Tom, Joe, and Chris at O.C Lincoln were great! Got in to test drive the car I wanted to look at right away and bought it the next day. Very very accommodating to my situation (old car was totaled by drunk driver) and I am very grateful to them for their assistance throughout the whole process.
Sam Elliott’s service from start to finish was outstanding !!! Answers his phone every Tim and identified my needs and concerns Ty Sam
Ray did a awesome job of communicating and delivering on what he promised. My truck was ready as promised and his personality and attitude were very good. It was really nice to deal with someone that takes pride in their work.
Scott was very patient with us as we found the right car for our family. Beyond grateful for all the work he did to make sure we left with a safe and reliable vehicle.
I was very much impressed with the service provided. I can't say enough about the staff! Tianna Lincoln advisor went out of her way to accommodate me. The exceptional customer service from Jodi, Keisha and Tyanna went above and beyond which I greatly appreciated. You don't see that very much these days. It showed they are happy at their jobs. I had the pleasure of meeting Mr. OC Welch who truly appreciated my accolades towards his staff and my impression was that he recognized them as well.
Tom Landry is an outstanding salesperson because he builds relationships with his customers. I purchased a Lincoln Aviator from him and gained a friend in the process. It is because of Tom that we have a high opinion of O.C. Welch Ford. He represents the company in an outstanding manner. We are now Lincoln Converts and will buy a Lincoln when we need another car. The other positive characteristic that Tom exhibits is customer commitment. He is committed to his customers. He has helped us out when we had problems with the Service Department. We know that when we are at an impasse, we can count on Tom to resolve the issues. Tom has a great personality, and we cannot speak more highly of him. Sincerely Paul Mathias
This has been one of the easiest and most satisfying experiences I have had. I was treated extremely well, and taken care of right away. They made me feel as if I was the most important customer in the building and that’s a rare experience to have. It was great to have come here.
Fixed my tire with a screw in it right away. We were in and out in less than an hour. Awesome service!!
The dealership appears to be overwhelmed with work at this time. However, I would assume upper management is trying to hire well qualified people to reduce the backlog of work. I had a problem with getting the latest Sync3 software updated in my vehicle. Had O.C. Welch try to update it while in for an oil change. For whatever reason the update never was accepted by the system. I returned to the dealership to try to get the update. Ray in the fast lane office remembered me and got right on it. The mechanic tried his best to get the update to be accepted but was unable to accomplish it. Ray didn't give up, and had another person that has dealt with this problem give it a try. Bingo.... Whatever this fellow did he was able to get the update loaded, and everything seems to be working now as it should. I can't thank Ray enough for sticking with me and doing everything he could to satisfy me. Thank You!!! Please add my name to the list for the 360° camera recall. This afternoon I was #85 waiting for parts for this. Thanks Marshall Hapworth 2022 Explorer ST
I was pleased with the assortment of trucks and how the salesman made suggestions to help me find the one I was looking for.
Very courteous and professional staff. Eager to answer any questions. Buying this vehicle was no hassle and conducted professionally.
Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
We had a great experience at O. C. Welch Ford. Sam was helpful, but not pushy and we were very comfortable working with him. We would highly recommend O.C. Welch to someone looking for a Ford.
Great experience today when purchasing a new vehicle Sam Elliott did a great job giving us options to pick from
Very easy and comfortable experience. Great at explaining and guiding a first time buyer. Thank you.
Charles was a pleasure to work with. He helped us find the ideal car. Thanks
Great experience buying my new Bronco from Sam Elliott and the team at OC Welch!
Tracy is helpful and informative. She has helped me in the past and the same has been true.
This was a great car buying experience. Tom was so nice and knowledgeable. Paul was also very nice and helpful. It was a great day for me!!
I’m very pleased with your mobile service. Ray was awesome. Jody was awesome and very convenient that Service the mobile van.
Gabriel the technician was very thorough and explained everything in detail. He was professional and handled everything with such ease. Gabriel is an asset to this organization.
Christopher Noland was my service advisor and he was very helpful. I only had to wait 30 minutes for them to let me know they needed to order a party and then I returned the next day for them to complete the repair.
Mr. Gabriel was very helpful and professional. He made sure my car got in and was serviced in a timely manner. I really appreciate his professionalism and his attention to the service of his customers.
They always treat me in great ways. Paul was very courteous and helpful. Seth,my young salesman was very good.
Seth was an excellent salesman . He wasn’t high pressure at all. I really appreciated that.
My service manager was very helpful in orchestrating some warranty work on my vehicle. It was done in a timely manner. Thank you.
Ross was so efficient and allowed me to get the service I needed quickly to be sure i was able to travel safely for work the next day.
Ross Munro was top-drawer from the first phone call to schedule my appointment. He was prompt, professional and made the entire service process go smoothly. A pleasure to work with.
My service experience was extremely impressive beginning with welcoming introduction by Robert Steckley and continuing with staff service excellence.
Got it done quick, a first and big plus. Justin returned calls and was verybhelpful.
Tom was great to work with as he is both professional and personal. As a returning customer - third vehicle in seven year - I do wish they would improve upon the final process of the deal - it takes far too long to complete the deal once arriving at the dealership. Paperwork should be completely done and ready to sign when we arrive! Craig is also great to work with and will work to get you the deal you want.
Miss Tonya kept in touch with me through the entire process. When I called she provided me with prompt information relative to my vehicle. I received no less than 4 calls when the tech found additional maint required. This is the service I expect from the #1 Ford/ Lincoln dealer in the country and they didn't disappoint. R/Mark Bernhard
What a great experience! I'm an inexperienced car buyer, but both Tom and Craig made it a pleasant and seamless experience. They walked me through everything, and answered all my questions. I highly recommend OC Welch and the Lincoln buying process.
Having just bought a car for my son in Ohio two months ago in a nightmarish hassle, it was a 180-degree experience dealing with OCWelch. I love the car, am confident I got a fair deal, and was blown away by how quick and efficient every step of the process was. They really treated me right. Special shoutout to Paul Mitchell in sales. He was knowledgeable, great to work with, easy to talk to, and lightning-fast with responses. Nothing people hate about a car-buying experience surfaced in my experience. Dealership was good and Paul Mitchell was even better. Look him up!
We purchased our Expedition from Charleston. It needed to be serviced a month later due to the engine light coming on. The service department was a nightmare to work with. After 10 days, it was repaired and ready to pick up. On the way home from picking up my "fixed" vehicle, the engine light came on again. I decided to take it to OC Welch. Ross Munro was our service guy and was AMAZING. He kept me informed about what was going on. He diagnosed and repaired my vehcile right away. I have not had a problem since. 10 stars I highly recommend.
We are very satisfied with our online buying experience. Rudy Bruce exceeded all of our expectations during the whole process. Job well done!
O.C. Welch didn't have the model and color that I wanted, but found it at another dealer a few hours away. They went and picked the vehicle up, prepped it, and delivered to my home. Above and beyond service!
Trisha and everyone at O. C. Welch were most helpful and extremely tolerant answering my many questions, about the truck, the purchasing process, etc. They put me at ease throughout what can sometimes be an ordeal. I’m very fond of my truck, appreciate the peace of mind from the certification by Ford, and am grateful to have come by it in such a pleasant atmosphere. Absolutely recommend this dealership and Trisha especially.
As I previously mentioned, Sam & the team were excellent at helping me purchase a new truck. Very courteous and respectful professionals. Thank you again to everyone who helped me @ O.C. Welch
O. C. WELCH Ford and service advisor Robert Steckley was outstanding in turning our situation of alternator and water pump issues to get me back on the road. I appreciate the great communication, service and professionalism you provided. Highly recommend for all your service needs. Thank you Robert.
O. C. Welch service center exceeded my expectations. Tracy was very professional and provided excellent customer service. I will recommend this service center to others. Thanks for making this a positive experience.
Oc Welch and crew truly care about their customers, that's why I keep going back. I trust my salesman tom Landry , I've purchased 4,cars from him. Always is honest and I'd buy from him again.
i arrived a little early than my appt time and service rep (Gabriel) got me checked-in and moved my car back for the appointment. He gave me an estimate time of completion and was exact. Gabriel was very courteous and professional.
O.C. Welch is lucky to have someone as nice and friendly as Tonya. Answers all questions. Makesyoufeel like a VIP!!
Everyone was polite and helpful. They had me in and out in no time. Highly satisfied
Tracy in was excellent, providing timely and excellent customer service despite being short staffed. She and her staff were super!
Very easy process! So far I’ve been very happy with my purchase and thankful I went to OC Welch!
I had a fantastic experience with O. C. Welch Ford, especially working with Tracy. The service was excellent from start to finish—professional, friendly, and efficient. They offered very competitive pricing without cutting any corners, and the turnaround time was impressively fast. It’s clear they value their customers and take pride in what they do. I highly recommend O.C. Welch Ford and Tracy to anyone looking for reliable, top-notch service ford their Ford or Lincoln. Thanks Tracy & O.C. For great customer service.
Paul did a fine job . The dealership with tom Landry and Craig sealed the deals for me. I trust them both. Very happy with my new Corsair , a step up from my last one
Our purchase experience was very positive. Paul Mitchell provided good perspective and Paul Tindall was helpful and detailed. Thanks for everything!
Judith was very helpful and detailed, she was available when heeded and advice was good
My recent purchase was a very pleasant experience. Tom Landry and Paul Tindall are very knowledgeable and professional. This deal happened because of my pass experiences with Tom Landry. I tell what I need and OC Welch delivers.
OC Welch always listens to my concerns when bringing my car in for service. My car was serviced in a timely manner. The tire that needed to be replaced due to damage from road debris was waiting for my car when I arrived. Tonya reviewed all the paperwork with me so I understood what was done. They have a great waiting area.
Mr. OC Welch and his staff always gets the job done! Thanks for everything! You are amazing!
Service department doing nice job. Work completed in timely fashion. New service mgr doing an excellent job.
Tracy and her team are the very best! I'm always in and out quickly and they do a wonderful job of keeping my F350 SD running at peak performance...Thank you again Tracy Randy
Robert was very polite and informative, answered all my questions and was available when needed
They have done a great job and the kindness was off the charts you go O.C. Staff
Excellent customer service by Jocquilla - unfortunately my daughter changed her mind about the type of the car - was ready to purchase but a few details were a no go for purchase .
In for an oil change and tire rotation etc. car was delivered back to me, washed and sooner than expected. First class service!
John Evans was prompt & professional,provided important Lincoln videos even before car delivery..Excellent!RJArb
I have been doing business with OC for over 30 years. It is only place I would ever go to. You are the best.
Trish was helpful and went out of her way to make sure we had a wonderful car buying experience. We would happily work with her again!
The best buying experience I’ve ever had. Tom Landry is an EXCEPTIONAL salesperson; so good that I came back and bought a second car, which is something I’ve never done before. The communication with him and his manager, Craig, down to Paul the finance manager was top-notch. Everything was seamless. Tom and Craig went above and beyond to find me a very specific vehicle that I wanted. Truly the best in the business! Highly highly recommend!! Go see Tom if you are in the market for a car here!
Went in for an oil change, it was pretty quick, didn't wait long at all. Great customer service.
I have become friends with tom Landry over the last 10 yrs. I trust him immensly. I've never had to ask him if it's the best he can do , I know it is the best. I shopped other cars but couldn't leave my friends over at welsh Lincoln's no other car I looked at for that price compared to Lincoln in looks and quality. I'm thrilled with my new color Corsair. Received some nice compliments on it already. Tom hooked me up with the better level which has many more amenities which I love. See tom Landry for all your Lincoln needs he's a trustworthy man.
I had mobile service performed for 2 recalls. Ray, the tech, was great. on time and very professional
Great experience with purchase and trade in process. The time spent was very efficient and better than many other previous purchases times at other dealers.
My first time getting my Lincoln serviced & I was extremely impressed! Mr. Elias was personable & kept me informed on the progress. Customers love a friendly smile! Keep up the good work!
Everyone what was great and really cared for me and the purchase of my vehicle. Would recommend Rudy and the dealership to anyone.
People are very professional and easy to work with. We have always received great service from them.
VERY PROFESSIONAL AND COURTEOUS. WELCOMED ME RIGHT AWAY AND GOT ME TO THE CORRECT SERVICE PERSON WHO WAS QUICK TO GET THINGS GOING,
Great easy to deal with and communicate. In and out very fast and efficient. Thanks
Love this Dealership. Craig Redker and John Evan’s made leasing my new Ford Escape very professional and easy. Thank you O.C. For having such a great crew. I highly recommend this Dealership
Tracy Green and her crew ---excellent they took my car on time... explained the service needed and told me the credits had achieved
Every one we worked was both pleasant and professional. Trisha in particular went the second mile, even after the purchase.
Great customer service from Tracy. I was there for my first oil change, and it was done very quickly.
Mr. OC is the Best Ford dealer in the area. After 5 cars with a competitor that let me down, OC delivered twice without any issues. Go see OC!
Amazing dealership from the purchase of 5 vehicles over the last 1.5 years through the conceriage service for all the vehicles. Wonderful experience start to finish and the relationship continues on.
I recently had my vehicle service for a safety recall, and overall it was a smooth and positive experience. They handled the repair efficiently and left a loaner vehicle for my use.
Good experience. Paul worked hard to find us the vehicle that met our requirements. We appreciated his efforts very much and are happy with our new Corsair. They forgot to leave the windows sticker in the car. We always like to keep it. I thought that was SOP but maybe not for this dealership. I should have requested it.
This is my second vehicle purchased, and not going to be my last. Loved the Lincoln service before, and now looking forward to the gorgeous brand new Lincoln facility for sales and service opening soon! I may come to the new space just for and extra oil change!
Tracy Green was excellent and attentive in answering my questions. She really explained all the repairs well.
Tom was professional, personable and helpful. No high pressure sales tactics. He made the purchase process as enjoyable as possible.
An extremely smooth and pleasant experience. Very professional! John was very communicative and ready to assist immediately upon my arrival at the appointed time. Thank you
You need more employees in sales. Sam Elliott has too many irons in the fire. A great salesman but has to run all over the dealership.
Paul was a big help walking me through the purchase of my corsair. He also stayed after hours to accommodate my needs as a customer.
Very easy purchase. No pressure, vehicle sold itself. Very little haggling. Appreciated sales reps professionalism.
Paul, Craig and Paul made this the easiest car transaction ever! Friendly, knowledgeable folks, no pressure and great service.
Service was fast and on time. Thanks for the great service. I will definitely use OC Welch again.
OC Welch Ford has always been very accommodating and fair with their negotiations when purchasing. Just bought my second truck from them and was very happy with salesman Sam E. He, and everyone I dealt with were very down to earth, not your typical pressure tactics found at some competing dealers. I would highly recommend OC Welch Ford if your in the market for a new or used vehicle.
Once again, Tracy took exceptional care of me and my vehicle during routine maintenance. It’s always a pleasure walking in and being greeted by her—she’s consistently professional, friendly, and accommodating. From the moment I arrived, Tracy was ready for me, knew my name, and had everything prepared to ensure a smooth and efficient visit. She truly goes above and beyond to provide outstanding customer service. The entire experience was fast, seamless, and professional. She also made sure the recall work was completed, which I greatly appreciated. A true professional—I highly recommend working with Tracy!
Relaxed atmosphere. Respectful and didn't try to "over-sell." I appreciated the straightforward approach. I haven't purchased a car in several years, so I wasn't looking forward to the negotiating process. Their pricing is firm, but fair.
I highly recommend this dealership for their customer service . John Evan’s was very helpful and very knowledgeable in the leasing of my new Ford Escape . Anyone in the market for a new car go see John . Bravo O C and all at Ford/Lincoln for a helpful and professional experience.
Paul Mitchell and his team were so helpful during this transaction! Stayed late just to accommodate my needs! Thank you Mr. Mitchell! Beautiful car and comfy ride!!
Good afternoon, My appointment started art 9:30 AM on the 24th of February. Mr. Munro took my letter requesting I get my rear back up camera replaced due to a recall. We took a few minutes and then I proceeded to the waiting area in the showroom. About 15 minutes went by when Mr. Ross came in and told me the recall has been put on hold and Ford Motor Company was only doing the recall on Mustangs for now and I would receive another letter when it was my make of vehicle being recalled. All went well and I only spent approximately 30 minutes at the dealership.
My service was speedy efficient. I was given a loaner car and the work done on my vehicle was earlier than promised. Everybody was courteous. I was very happy with the entire experience.
Muy buena atención y rápido me atendieron quedé muy satisfecha muchas gracias por el buen servicio
Super great service and very professional! I am happy from the beginning to the end!
Having representation at the service area like Christopher Noland can only elevate O.C. Welch’s already fine reputation. Super accommodating to me when he absolutely didn’t have to be. Excellent. And the service was 1-2-3.
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