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Excellent experience working with Thely. I appreciate all her help in finding the right truck for me. Highly recommend working with her
Posted on DealerRater by Chris Floyd
I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln!
Posted on DealerRater by mike.p.spears
I ordered a new truck from O.C. Welch. He was fantastic to work with, extremely polite and happy to personally help me out. The whole experience from ordering to delivery was fantastic. He and Ford kept me informed during the entire process. When my truck was delivered, he personally welcomed me in at the dealership and got me all taken care of. The other staff members were great too. Miguel helped me setup my ford pass and connect to my truck. Gerald did a great job assisting me with financing and warranty options. Overall, the process was fantastic. I highly recommend O.C. Welch if you need a vehicle. I have also had good experience with their service department and I will be taking my truck there for all of its service needs. GO SEE OC!
Posted on Google by Jake Ruiz
Customer service is number one. We liove our Aviator Black Label and know we will love driving it.
Posted on DealerRater by laurie.langston
Tonya in the Lincoln service department was absolutely amazing. She was very professional and took care of our issue and exceeded our expectations in every way.
Posted on DealerRater by cwbailey0336
Recall was completed and was easy to schedule. Kept me informed and even confirmed how I was to retrieve vehicle. Thank you
Posted on DealerRater by Rudkofamily
Tracy and Landon greeted me as soon as I walked in the door. I explained what service I needed they did an inspection of my vehicle brought me out my cabin air filter that was extremely dirty so I had them replace that at the same time. No pressure and they were very quick with the service.
Posted on DealerRater by Djwsc61
OC Welch Ford and sales person Thely Daust were outstanding! From start to finish great experience! Excellent customer service! We drove from two states away to purchase vehicle. Discussed and negotiated all aspects via telephone conversation. Smooth and straightforward process. Highly recommend OC Welch Ford and especially THELY DAUST she is a Gem!!
Posted on Google by Cat Rodriguez
Peter was very helpful throughout the whole process. I got with him about what I wanted and made it happen. The rest of the team was very welcoming.
Posted on Google by Timothy Simon Tara
Paul Mitchell Graig Redler work very hard to give us the best treatment possible. Found the most beautiful vehicle for us.
Posted on Google by laurie langston
We were traveling from Canada when the air conditioning in our car stopped working on the road. Feeling a bit desperate, we showed up at your garage on Monday morning. From the moment we arrived, April Edsall provided us with outstanding service. She was professional, understanding, and incredibly kind throughout the entire process. The problem was diagnosed and repaired within just two day, and we were able to pick up our car on Thursday morning. Thank you so much, April, for the excellent service. You turned a very stressful situation into a reassuring experience. We highly recommend your garage.
Posted on DealerRater by emile.cayouette
Everyone is always helpful and prompt to address our needs. April communicates well and has the knowledge to help us through our repairs.
Posted on DealerRater by jbaird727
O C Welch is a 5+ Star Professional Ford-Lincoln Dealership. All personnel know and perform their duties in a professional manner.
Posted on DealerRater by col.pat.lock
I was very impressed with the buying process at OC Welch. The team was efficient and my purchase was easy. Couldn’t be happier with my new car!
Posted on Google by Neil Shannon
OC Welch did a great job with me as an out-of-state buyer. They made the process easy and got me all taken care of in finding a new car for my wife.
Posted on Google by Matthew Bailey
Trish did a great job helping us with our Ford F150 purchase! She made us feel comfortable and got everything handled as quickly as possible!
Posted on Google by Meredith Block
Great car buying experience!
Posted on Google by Travis Cobb
I’ll see Welch did it again when Above & Beyond closed the day saved me money and sent me down the road and the truck that I love
Posted on Google by Andrew Sherillo
We came into test drive Bronco Outerbanks Sasquatch but found that the last one had just been sold. Out salesman Charles Derrer was exceptional in explaining the different Bronco models and explained all of the features of the Bronco Raptor. We test drove a 2025 Braptor and really like the ride as compared to some Jeeps we had recently yes drove. Then as he was drilling through his computer a pre owned Raptor on the custom Code Orange paint popped up. We requested to look at it and was love at first site. My wife knew instantly this is what we wanted! Charles did a good job of building our confidence and we decided to make the purchase on the spot. He seamlessly prepared the paperwork and then introduced us to Chris Black, Finance Manager. Our overall experience with Charles and the staff was excellent and continued through to the delivery of the vehicle.
Posted on Google by Gregg Clark
I had an excellent experience buying a used car from Trish. She was very helpful with the paperwork side because I am in the middle of moving, and I feel I got a really good deal on the car I purchased and my trade in. I recommend working with them!
Posted on Google by Taylor
Five-star experience at O.C. Welch Ford in Hardeeville, SC. We purchased a 2022 Ford Bronco Raptor with Charles Derrer and the entire process felt seamless and professional from start to finish. Charles is extremely knowledgeable and took the time to walk us through everything in a clear, informative way-especially appreciated since we're new to the Ford Raptor family. No pressure, no confusion, just a smooth purchase and great service. Highly recommend asking for Charles!
Posted on Google by Trish Clark
Came in to the used car side just after a thunderstorm. Thely Daust didn’t mind walking the lot looking for a certain vehicle in the rain. Found the vehicle which was close to closing time. I live 3 hours south of the dealership, they sent a driver to pick me up to bring me to the dealership. Easy transaction and salesperson Thely was great to deal with.
Posted on Google by Jeremy Pilcher
I was on my way to Florida and my truck change air filter came on. I called their service group and they got me in to change it for me really quickly. I appreciate their help and their customer focus
Posted on Google by Sally Maher
Sam is excellent and worked very hard to get us what we wanted. I will recommend him and OC Welch to all my friends of him
Posted on Google by Jason Ballew
Friendly service, Landon was my Service advisor and got me in and out quick and painless. there was a lady in the office who was so nice and friendly as well. Unfortunately, I didn’t catch her name.
Posted on Google by Danielle Jones
Charles was very knowledgeable and proficient. Walked us through each step of the buying process. He’s very knowledgeable and genuine with his time. I’d highly recommend him for all your future purchases.
Posted on Google by sherri vanbuskirk
Charles is very proficient and knowledgeable. Highly recommended
Posted on Google by John VanBuskirk Jr
Top tier sales experience here. Sam and Kim made the process of a remote deal easy and stress free with timely communication. Friendly, no pressure, classy guys. Picked me up from the airport. Had delivery options for me if I needed it. Great deal great inventory. White glove service.
Posted on Google by Max
Trisha Mittelbronn was my sales person and was wonderful working through the process of buying my new truck.
Posted on Google by Louis Vaigneur
Telly was great helping us find car for our daughter. She went above and beyond to address multiple issues. A pleasure to work with. She is a great asset to your sales team! Thank you Telly.
Posted on Google by marcia h
Telle was wonderful to work woth,she addressed any concerns we had and was very nice and helpful with all questions. Would definitely recommend buy from OC Welch!
Posted on Google by Michael Horne
There are a lot of vehicles available in the well stocked inventory of OC Welch. This is the fourth car that my family has bought here and the experience is always great. My husband has dreamed of this truck for a long time. The showroom is clean and airy, the folks are friendly, and the service is top notch.
Posted on Google by Dara Sinclair
Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with.
Posted on DealerRater by Tbolt
We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process. We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time. We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended!
Posted on DealerRater by DARITADERAMIREZ
Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust!
Posted on DealerRater by marciamr
It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch!
Posted on DealerRater by Clemcollins15
Quick courteous and efficient can not ask for anything more, but your online reseysystem needs work
Posted on DealerRater by FD49
We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch.
Posted on DealerRater by rolyat9617
All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green.
Posted on DealerRater by GAMECOCKATHH
Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions
Posted on DealerRater by vtm53
OC Welch has a great selection of vehicles and their sales team was very helpful.
Posted on DealerRater by fripprufus
Very positive experience - everyone I came into contact with was professional and friendly - including out service advisor Michael. Will be back.
Posted on Google by CJ Cullum
I truly appreciate Jodi and Jay for all of their help with my vehicle recall. They made the process smooth and stress-free, and their kindness and professionalism were greatly appreciated. Thank you both! I look forward to working with y’all again in the future.
Posted on Google by Chandler G
Wow! Easiest car leasing experience ever. Worked with Sam Elliott to get a Ford Bronco Sport. He is an absolute pleasure to work with. No haggling, no up-selling, simply super service. Five stars plus all around!!
Posted on Google by BettyA Delray
Decent service. A little slow
Posted on Google by Johnathan smith
I recommend everyone to go oc welch if you need to get your vehicle serviced or checked on, make sure to go to April.Because she always calls and make sure vehicles get done correctly
Posted on Google by Joel Nelson
Wow how dealerships have changed The inside on this dealership is more of a museum than a dealership. Dun to look at but where are the sales people. We found ours out side as we were looking at a vehicle. If it get busy sales staff is short handed so be patient. Everyone is friendly and helpful. No pressure sales Great prices and lots of options to finance. And yes we did purchase a vehicle thanks Sam.
Posted on Google by Michael Heaney
I’ve purchased a lot of cars in my lifetime and never have the deals or customer service been better than at OC Welch Ford. Wednesday I picked up my 2019 Lincoln MKC, and it was so clean you would have thought it was showroom new. If you’re in the market for a new or pre-owned car, you definitely need to go see OC.
Posted on Google by Larry Silbermann
Amazing services while getting my truck serviced here
Posted on Google by Emerson Jarrell
An excellent experience. Everyone was very professional, polite and made me feel as if I was part of the O.C. Welch Ford family.
Posted on Google by Stanley Wiggins
I worked with John Evans to buy an F250 online. Great experience. We had all details worked out long distance before I ever set foot in the dealership - trade value, pictures and videos of the new truck, financing docs etc. When I got there to finalize everything it was a very quick transaction. Would highly recommend working with John at O.C. Welch!
Posted on Google by Nicholas Farrell
The service was outstanding. Thanks Gabriel. Getting the car washed was very much appreciated.and many thanks.
Posted on DealerRater by ingridb12
Pulled in today for a quick oil change, in and out within an hr. Very happy with the service today. In the past, service here has been struggling. I’m hoping things are finally turning around for the better!
Posted on DealerRater by PETITMIKE67
Thely aka Ms. The Best.com as simply amazing. I showed interest and she jumped right in and helped me right away. Thely was very friendly, knowledgeable and professional. I love that she included my teen on the car but g process and she made something stress arm like a piece of cake. Thely was full of energy, smiles and lots of personality to keep my interest. What a great car buying experience she provides!!! Would definitely recommend if you’re looking for someone who will work hard to find you what you are looking for.
Posted on DealerRater by lasarah82
Outstanding service from Thely Daust!! She took care of us before even stepping into the showroom. She was available for questions and gave us detailed answers during the entire process.
Posted on Google by Rocio C
Kadrian was great to work with.Made buying a car from them a great experience. Everyone at OC Welch was welcoming and made our car purchase very enjoyable Would highly recommend
Posted on Google by John Lodermeier
Great buying experience working with Tom Landry at OC Welch Lincoln. Would highly recommend.
Posted on Google by James Berkey
Mike was very thorough, and checked with me periodically on the progress. The work was completed quicker than expected, a good thing! The car was delivered in the best appearance ever! Judith was the best service manager to date, and a have been a customer since O C moved to Bluffton/Hardeeville. Cab we please keep Mike and Judith on board??
Posted on DealerRater by JOHNSTANKO64
I purchased my Lincoln brand new in 2022, and for quite some time I had been convinced it would be my last—not because of the vehicle itself, but because of my experience with the local dealership. After repeated frustration with service and communication, I stopped bringing my vehicle there altogether and had not returned in well over a year. That changed when my car unexpectedly died and had to be towed to the dealership in the middle of the night. I expected another frustrating experience. Instead, I received a call first thing the next morning from my new service consultant, Mike Kulik From that moment on, the experience was completely different. Mike was responsive, attentive, and proactive throughout the entire process. He understood that I needed my vehicle for an out-of-town trip Friday morning and made that deadline a priority. He kept me informed, ensured the recall-related issue that caused the problem was addressed along with several other items, and, once the work was completed, offered to have my car delivered to me Thursday afternoon so I would have one less thing to manage before my trip. Exceptional service is often less about grand gestures and more about communication, accountability, and anticipating what a customer needs. Mike did all three exceptionally well. My advice to the dealership is simple: find more Mikes—and take very good care of the one you have. People like him are the reason customers return, remain loyal to a brand, and become raving fans. Mike didn’t just take care of my car. He changed my opinion of the dealership and gave me a reason to reconsider whether this really has to be my last Lincoln.
Posted on DealerRater by victoriablintser
Tonya, You are a great asset for O. C. Welsh service. Very efficient, very personable. Having my car picked and returned was a wonderful experience.
Posted on DealerRater by PGEORGE1211
Robert was fast, professional and informative. He explained the services required for my truck and helped me prioritize what to get done first. Thank you Robert!
Posted on DealerRater by CHIGGINS611
I had an appointment and my service was done in a timely manner. The service was thoroughly done and I was apprised of the progress in a thoughtful way. I trust OC Welch and Ross Munro with my vehicle’s maintenance because they value my safety and respect my time.
Posted on DealerRater by dantonucci
Number 1 ford dealership that I have ever used. Excellent pricing and service is easy at OC Welch Ford
Posted on DealerRater by Tbolt
Sales manager Craig Redker worked with me over the course of a month to arrange my purchase of a 2026 F-150 XLT during Ford’s employee pricing sales promotion. During this process, I spoke with two members of the sales team, two from finance, and the owner O.C. Welch. All were courteous and professional in their dealings with me. I was satisfied with the vehicle I purchased and believe I paid a fair price for it. If you are interested in purchasing a Ford vehicle, I believe it would be worth your time to speak with the staff at O.C. Welch about it.
Posted on Google by William Fogarty
Sam Elliot is the man
Posted on Google by Dino Paldin
Sam was the best! He made the process of buying my first car so easy! So happy with my brand new Bronco!!!
Posted on Google by stevie desimone
Craig sold us 2 vehicles 2 years ago. His after market service has been exemplary. He is knowledgeable & always ready to help in any way that he can. It’s so appreciated by someone who is technically challenged at times, as I am.
Posted on Google by Debra Iammatteo
The service was great. A loaner was dropped off and my vehicle was brought in for service. Received it back the following day. I was a little disappointed that I was charged twenty two some odd dollars for Milage. I was told that for 2 days, I was allowed 200 miles. I personally drove 176. I did not think that I should be charged for mileage accumulated from the dealer to my house and back
Posted on Google by Robert Venturino
Had some service completed recently at the dealership, and it was a pleasure. Tonya, the service supervisor, was knowledgeable and very pleasant. She did a terrific job keeping me informed of the process, and the team worked very fast to complete the repairs and recall. Thanks again!
Posted on Google by A. J. Balbo
I was looking far and wide for a new F-150 and found a great truck at OC. John Evans helped me. The process was straight forward with no surprises. I would recommend him to anyone in the market.
Posted on Google by Greg Shaughnessy
I’m a Ford man, have been for 50 years. O C Welch Ford has supplied my whole family with Autos and Trucks. Always a Great sales team and a fantastic service department. “Go See O C” you’ll be glad you did. Rick Glendye Savannah, Ga
Posted on Google by Richard Glendye
I just purchased my third Lincoln from O C Welch Ford Lincoln I can’t wait to buy my fourth. When you buy from OO you have a friend for life….you can look for a better deal but you want find one! I passed down these cars to my son and grandson. The last Lincoln Corsair is for me and my wife. O C goes back to Darien, Ga where he started out washing cars where he learned the business from the ground up. He is still a hands on dealership owner. My salesman was Thele! She was amazing and handled all details like a professional. Brent Cooper Beaufort, S.C.
Posted on Google by brent cooper
Great service thanks
Posted on Google by James Messex
Service and timeliness was great but disappointed with the head liner. Looks like greasy hand prints all over the head liner.
Posted on DealerRater by jason.willis3000
OC Welch was amazing. The best part of our service was Jamie. He was on top of everything we wanted and needed. Don’t pass on this dealership they are great.
Posted on Google by John Harmon
I called the day before and Tracy got me right in and great service. Quick and efficient, I drive an hour to get things done right at O C Welch
Posted on Google by John Smith
We would like to thank OC Welch, Chip Welch, Tom Landry and Paul Tindall for working with us to be able to get our new Ford. Our last 4 vehicles have been Fords. It was a pleasure dealing with all of them. I recommend giving them a visit.
Posted on Google by Debra Bittner
What an amazing experience we had with Jamie! He is wonderful and the best car salesman we have ever had!
Posted on DealerRater by erin.harmon
Chip and Charles hooked me up with a new 2026 raptor! They were very professional and gave me a good deal on my trade I drove away extremely happy! Thanks again
Posted on Google by Jason
Chip and Charles hooked me up with a new 2026 raptor! Chris was very easy to deal with when it came to financing normally financing is a nightmare but everything went very smooth. Everyone was very professional and gave me a good deal on my trade I drove away extremely happy! Thanks again oc
Posted on Google by Jason
I had a great experience buying a car from OC Welch. Sam was super helpful and helped me to choose a car that best fit what I was looking for.
Posted on DealerRater by cnrfarms
First time customer, very impressed with the service department. Brianna was great to work with.
Posted on DealerRater by 300keith74
Very friendly staff. Quick service. They kept me updated on the time, I good experience overall.
Posted on DealerRater by Morreomail
When you want it done right the first time. Go see OC WELCH and his team.
Posted on DealerRater by BRAVOZ4LIFE
Outstanding dealership I highly recommend them for getting your next Ford vehicle from them
Posted on Google by suheil boutros
Jamie will do well . ..we love our purchase just the right size for us ..I think we will be very happy with the Aviator..
Posted on DealerRater by taylorsrentalhomes
Worked with Charles at OC Welsh and had an amazing experience. He made it easy and quick. Got my truck shipped across the country for me. Got me a sweet Berliner. Just easy and efficient. Super polite and helpful.
Posted on Google by Brian S
Landon was very professional and showed me all the items that I needed to complete my $100,000 Mi service
Posted on DealerRater by mcqdog
What a fantastic experience. The service at OC is awesome. Went in to look at vehicles and walked away very happy...thx to the team at OC which made you welcome and at ease with purchasing and trading in. From start to finish.
Posted on DealerRater by lktbtt
Trisha was excellent with her service and was very knowledgeable and took very good care of us. I 10/10 recommend using her whenever you visit OC Welch!!!
Posted on Google by Kaden Francis
My Husband and I traded in our vehicle while we were vacationing from Maine. We could not be more pleased with the service from Sam Elliott and Paul Landry, as well as other team members who helped to entertain us in between paperwork, etc. Sam and Paul are extremely knowledgeable and down to earth. They were transparent, and we felt very much like they were giving us the best possible deal. We are extremely happy with our Lincoln aviator, which was a significant upgrade for us. The major bonus was we never would’ve found a vehicle like this in the northeast and certainly not with the incredible 1.99% interest rate from Lincoln and the incredible bumper-to-bumper warranty package. Highly recommend OC Welch. We will be returning there for any future vehicles despite the 18 Hour drive! Thank you from Tracey and Mark!
Posted on Google by Tracey Dorian Feith
Good experience. Easy to work with.
Posted on Google by Franklin Smith
Our experience with Paul Mitchell and the entire crew at Lincoln was seamless and professional. Would highly recommend their services!
Posted on Google by cWb bruno
My wife and I have purchased o/a 40 vehicles over the pass 60 years. Our experience at O. C. Welch Ford Lincoln, Inc. was, by far, the best auto buying experience we have ever had from any dealer anywhere in the world I have been stationed as an Army officer and as a present day retiree. We wish to acknowledge and thank Tom Landry, Sales Consultant, for his outstanding service. We wish also to acknowledge Steve Cummins, Service Manager, for his outstanding service for the installation of new air bags in our 2012 Ford Fusion. Also, the different staff members were exceptionally courteous and helpful while we were there. We will be back for service and to buy other vehicles as needed by our family.
Posted on Google by Pat Locklear
Could not recommend OC Welch more! From building us a beautiful SUV to high class customer service, the entire process of purchasing our car was above and beyond.
Posted on Google by Madison Stewart
Great job getting me right in with a tire emergency . Staff was friendly and professional.
Posted on Google by Douglas Welch
Had the absolute best experience! They went above and beyond for me!
Posted on Google by Chelsea Bunton
From the salesman to the financial everything went very smooth. No complaints here.
Posted on Google by Bob Kerrigan
Paul Mitchell was our sales person. He was knowlegeable and knew the features of the Nautilus. Paul was personal and took his time with us as we test drove two cars before making a decision. Appreciate his professionalism and his attention to details.
Posted on Google by gloria yasofsky
Thely and Kim were great helps. I highly recommend working with them for your next car purchase
Posted on Google by c david floyd
I ordered a new truck from O.C. Welch. He was fantastic to work with, extremely polite and happy to personally help me out. The whole experience from ordering to delivery was fantastic. He and Ford kept me informed during the entire process. When my truck was delivered, he personally welcomed me in at the dealership and got me all taken care of. The other staff members were great too. Miguel helped me setup my ford pass and connect to my truck. Gerald did a great job assisting me with financing and warranty options. Overall, the process was fantastic. I highly recommend O.C. Welch if you need a vehicle. I have also had good experience with their service department and I will be taking my truck there for all of its service needs. GO SEE OC!
Posted on Google by Jake Ruiz
OC Welch Ford and sales person Thely Daust were outstanding! From start to finish great experience! Excellent customer service! We drove from two states away to purchase vehicle. Discussed and negotiated all aspects via telephone conversation. Smooth and straightforward process. Highly recommend OC Welch Ford and especially THELY DAUST she is a Gem!!
Posted on Google by Cat Rodriguez
Peter was very helpful throughout the whole process. I got with him about what I wanted and made it happen. The rest of the team was very welcoming.
Posted on Google by Timothy Simon Tara
Paul Mitchell Graig Redler work very hard to give us the best treatment possible. Found the most beautiful vehicle for us.
Posted on Google by laurie langston
I was very impressed with the buying process at OC Welch. The team was efficient and my purchase was easy. Couldn’t be happier with my new car!
Posted on Google by Neil Shannon
OC Welch did a great job with me as an out-of-state buyer. They made the process easy and got me all taken care of in finding a new car for my wife.
Posted on Google by Matthew Bailey
Trish did a great job helping us with our Ford F150 purchase! She made us feel comfortable and got everything handled as quickly as possible!
Posted on Google by Meredith Block
Great car buying experience!
Posted on Google by Travis Cobb
I’ll see Welch did it again when Above & Beyond closed the day saved me money and sent me down the road and the truck that I love
Posted on Google by Andrew Sherillo
We came into test drive Bronco Outerbanks Sasquatch but found that the last one had just been sold. Out salesman Charles Derrer was exceptional in explaining the different Bronco models and explained all of the features of the Bronco Raptor. We test drove a 2025 Braptor and really like the ride as compared to some Jeeps we had recently yes drove. Then as he was drilling through his computer a pre owned Raptor on the custom Code Orange paint popped up. We requested to look at it and was love at first site. My wife knew instantly this is what we wanted! Charles did a good job of building our confidence and we decided to make the purchase on the spot. He seamlessly prepared the paperwork and then introduced us to Chris Black, Finance Manager. Our overall experience with Charles and the staff was excellent and continued through to the delivery of the vehicle.
Posted on Google by Gregg Clark
I had an excellent experience buying a used car from Trish. She was very helpful with the paperwork side because I am in the middle of moving, and I feel I got a really good deal on the car I purchased and my trade in. I recommend working with them!
Posted on Google by Taylor
Five-star experience at O.C. Welch Ford in Hardeeville, SC. We purchased a 2022 Ford Bronco Raptor with Charles Derrer and the entire process felt seamless and professional from start to finish. Charles is extremely knowledgeable and took the time to walk us through everything in a clear, informative way-especially appreciated since we're new to the Ford Raptor family. No pressure, no confusion, just a smooth purchase and great service. Highly recommend asking for Charles!
Posted on Google by Trish Clark
Came in to the used car side just after a thunderstorm. Thely Daust didn’t mind walking the lot looking for a certain vehicle in the rain. Found the vehicle which was close to closing time. I live 3 hours south of the dealership, they sent a driver to pick me up to bring me to the dealership. Easy transaction and salesperson Thely was great to deal with.
Posted on Google by Jeremy Pilcher
I was on my way to Florida and my truck change air filter came on. I called their service group and they got me in to change it for me really quickly. I appreciate their help and their customer focus
Posted on Google by Sally Maher
Sam is excellent and worked very hard to get us what we wanted. I will recommend him and OC Welch to all my friends of him
Posted on Google by Jason Ballew
Friendly service, Landon was my Service advisor and got me in and out quick and painless. there was a lady in the office who was so nice and friendly as well. Unfortunately, I didn’t catch her name.
Posted on Google by Danielle Jones
Charles was very knowledgeable and proficient. Walked us through each step of the buying process. He’s very knowledgeable and genuine with his time. I’d highly recommend him for all your future purchases.
Posted on Google by sherri vanbuskirk
Charles is very proficient and knowledgeable. Highly recommended
Posted on Google by John VanBuskirk Jr
Top tier sales experience here. Sam and Kim made the process of a remote deal easy and stress free with timely communication. Friendly, no pressure, classy guys. Picked me up from the airport. Had delivery options for me if I needed it. Great deal great inventory. White glove service.
Posted on Google by Max
Trisha Mittelbronn was my sales person and was wonderful working through the process of buying my new truck.
Posted on Google by Louis Vaigneur
Telly was great helping us find car for our daughter. She went above and beyond to address multiple issues. A pleasure to work with. She is a great asset to your sales team! Thank you Telly.
Posted on Google by marcia h
Telle was wonderful to work woth,she addressed any concerns we had and was very nice and helpful with all questions. Would definitely recommend buy from OC Welch!
Posted on Google by Michael Horne
There are a lot of vehicles available in the well stocked inventory of OC Welch. This is the fourth car that my family has bought here and the experience is always great. My husband has dreamed of this truck for a long time. The showroom is clean and airy, the folks are friendly, and the service is top notch.
Posted on Google by Dara Sinclair
Very positive experience - everyone I came into contact with was professional and friendly - including out service advisor Michael. Will be back.
Posted on Google by CJ Cullum
I truly appreciate Jodi and Jay for all of their help with my vehicle recall. They made the process smooth and stress-free, and their kindness and professionalism were greatly appreciated. Thank you both! I look forward to working with y’all again in the future.
Posted on Google by Chandler G
Wow! Easiest car leasing experience ever. Worked with Sam Elliott to get a Ford Bronco Sport. He is an absolute pleasure to work with. No haggling, no up-selling, simply super service. Five stars plus all around!!
Posted on Google by BettyA Delray
Decent service. A little slow
Posted on Google by Johnathan smith
I recommend everyone to go oc welch if you need to get your vehicle serviced or checked on, make sure to go to April.Because she always calls and make sure vehicles get done correctly
Posted on Google by Joel Nelson
Wow how dealerships have changed The inside on this dealership is more of a museum than a dealership. Dun to look at but where are the sales people. We found ours out side as we were looking at a vehicle. If it get busy sales staff is short handed so be patient. Everyone is friendly and helpful. No pressure sales Great prices and lots of options to finance. And yes we did purchase a vehicle thanks Sam.
Posted on Google by Michael Heaney
I’ve purchased a lot of cars in my lifetime and never have the deals or customer service been better than at OC Welch Ford. Wednesday I picked up my 2019 Lincoln MKC, and it was so clean you would have thought it was showroom new. If you’re in the market for a new or pre-owned car, you definitely need to go see OC.
Posted on Google by Larry Silbermann
Amazing services while getting my truck serviced here
Posted on Google by Emerson Jarrell
An excellent experience. Everyone was very professional, polite and made me feel as if I was part of the O.C. Welch Ford family.
Posted on Google by Stanley Wiggins
I worked with John Evans to buy an F250 online. Great experience. We had all details worked out long distance before I ever set foot in the dealership - trade value, pictures and videos of the new truck, financing docs etc. When I got there to finalize everything it was a very quick transaction. Would highly recommend working with John at O.C. Welch!
Posted on Google by Nicholas Farrell
Outstanding service from Thely Daust!! She took care of us before even stepping into the showroom. She was available for questions and gave us detailed answers during the entire process.
Posted on Google by Rocio C
Kadrian was great to work with.Made buying a car from them a great experience. Everyone at OC Welch was welcoming and made our car purchase very enjoyable Would highly recommend
Posted on Google by John Lodermeier
Great buying experience working with Tom Landry at OC Welch Lincoln. Would highly recommend.
Posted on Google by James Berkey
Sales manager Craig Redker worked with me over the course of a month to arrange my purchase of a 2026 F-150 XLT during Ford’s employee pricing sales promotion. During this process, I spoke with two members of the sales team, two from finance, and the owner O.C. Welch. All were courteous and professional in their dealings with me. I was satisfied with the vehicle I purchased and believe I paid a fair price for it. If you are interested in purchasing a Ford vehicle, I believe it would be worth your time to speak with the staff at O.C. Welch about it.
Posted on Google by William Fogarty
Sam Elliot is the man
Posted on Google by Dino Paldin
Sam was the best! He made the process of buying my first car so easy! So happy with my brand new Bronco!!!
Posted on Google by stevie desimone
Craig sold us 2 vehicles 2 years ago. His after market service has been exemplary. He is knowledgeable & always ready to help in any way that he can. It’s so appreciated by someone who is technically challenged at times, as I am.
Posted on Google by Debra Iammatteo
The service was great. A loaner was dropped off and my vehicle was brought in for service. Received it back the following day. I was a little disappointed that I was charged twenty two some odd dollars for Milage. I was told that for 2 days, I was allowed 200 miles. I personally drove 176. I did not think that I should be charged for mileage accumulated from the dealer to my house and back
Posted on Google by Robert Venturino
Had some service completed recently at the dealership, and it was a pleasure. Tonya, the service supervisor, was knowledgeable and very pleasant. She did a terrific job keeping me informed of the process, and the team worked very fast to complete the repairs and recall. Thanks again!
Posted on Google by A. J. Balbo
I was looking far and wide for a new F-150 and found a great truck at OC. John Evans helped me. The process was straight forward with no surprises. I would recommend him to anyone in the market.
Posted on Google by Greg Shaughnessy
I’m a Ford man, have been for 50 years. O C Welch Ford has supplied my whole family with Autos and Trucks. Always a Great sales team and a fantastic service department. “Go See O C” you’ll be glad you did. Rick Glendye Savannah, Ga
Posted on Google by Richard Glendye
I just purchased my third Lincoln from O C Welch Ford Lincoln I can’t wait to buy my fourth. When you buy from OO you have a friend for life….you can look for a better deal but you want find one! I passed down these cars to my son and grandson. The last Lincoln Corsair is for me and my wife. O C goes back to Darien, Ga where he started out washing cars where he learned the business from the ground up. He is still a hands on dealership owner. My salesman was Thele! She was amazing and handled all details like a professional. Brent Cooper Beaufort, S.C.
Posted on Google by brent cooper
Great service thanks
Posted on Google by James Messex
OC Welch was amazing. The best part of our service was Jamie. He was on top of everything we wanted and needed. Don’t pass on this dealership they are great.
Posted on Google by John Harmon
I called the day before and Tracy got me right in and great service. Quick and efficient, I drive an hour to get things done right at O C Welch
Posted on Google by John Smith
We would like to thank OC Welch, Chip Welch, Tom Landry and Paul Tindall for working with us to be able to get our new Ford. Our last 4 vehicles have been Fords. It was a pleasure dealing with all of them. I recommend giving them a visit.
Posted on Google by Debra Bittner
Chip and Charles hooked me up with a new 2026 raptor! They were very professional and gave me a good deal on my trade I drove away extremely happy! Thanks again
Posted on Google by Jason
Chip and Charles hooked me up with a new 2026 raptor! Chris was very easy to deal with when it came to financing normally financing is a nightmare but everything went very smooth. Everyone was very professional and gave me a good deal on my trade I drove away extremely happy! Thanks again oc
Posted on Google by Jason
Outstanding dealership I highly recommend them for getting your next Ford vehicle from them
Posted on Google by suheil boutros
Worked with Charles at OC Welsh and had an amazing experience. He made it easy and quick. Got my truck shipped across the country for me. Got me a sweet Berliner. Just easy and efficient. Super polite and helpful.
Posted on Google by Brian S
Trisha was excellent with her service and was very knowledgeable and took very good care of us. I 10/10 recommend using her whenever you visit OC Welch!!!
Posted on Google by Kaden Francis
My Husband and I traded in our vehicle while we were vacationing from Maine. We could not be more pleased with the service from Sam Elliott and Paul Landry, as well as other team members who helped to entertain us in between paperwork, etc. Sam and Paul are extremely knowledgeable and down to earth. They were transparent, and we felt very much like they were giving us the best possible deal. We are extremely happy with our Lincoln aviator, which was a significant upgrade for us. The major bonus was we never would’ve found a vehicle like this in the northeast and certainly not with the incredible 1.99% interest rate from Lincoln and the incredible bumper-to-bumper warranty package. Highly recommend OC Welch. We will be returning there for any future vehicles despite the 18 Hour drive! Thank you from Tracey and Mark!
Posted on Google by Tracey Dorian Feith
Good experience. Easy to work with.
Posted on Google by Franklin Smith
Our experience with Paul Mitchell and the entire crew at Lincoln was seamless and professional. Would highly recommend their services!
Posted on Google by cWb bruno
My wife and I have purchased o/a 40 vehicles over the pass 60 years. Our experience at O. C. Welch Ford Lincoln, Inc. was, by far, the best auto buying experience we have ever had from any dealer anywhere in the world I have been stationed as an Army officer and as a present day retiree. We wish to acknowledge and thank Tom Landry, Sales Consultant, for his outstanding service. We wish also to acknowledge Steve Cummins, Service Manager, for his outstanding service for the installation of new air bags in our 2012 Ford Fusion. Also, the different staff members were exceptionally courteous and helpful while we were there. We will be back for service and to buy other vehicles as needed by our family.
Posted on Google by Pat Locklear
Could not recommend OC Welch more! From building us a beautiful SUV to high class customer service, the entire process of purchasing our car was above and beyond.
Posted on Google by Madison Stewart
Great job getting me right in with a tire emergency . Staff was friendly and professional.
Posted on Google by Douglas Welch
Had the absolute best experience! They went above and beyond for me!
Posted on Google by Chelsea Bunton
From the salesman to the financial everything went very smooth. No complaints here.
Posted on Google by Bob Kerrigan
Paul Mitchell was our sales person. He was knowlegeable and knew the features of the Nautilus. Paul was personal and took his time with us as we test drove two cars before making a decision. Appreciate his professionalism and his attention to details.
Posted on Google by gloria yasofsky
Thely and Kim were great helps. I highly recommend working with them for your next car purchase
Posted on Google by c david floyd
Wow, what a great car buying experience! I never thought I would say those words but I guess never say never. No pressure, no hassles no games, just an honest straight forward dealership. Paul Mitchell, our sales person was personable, knowledgeable and went completely out of his way to make the process relaxed and comfortable. A true pleasure to work with, I highly recommend Paul and O.C. Welch.
Posted on Google by E Yasofsky
Competent technicians and helpful service advisors. We broke down far from home. They made the process as painless for my family as possible.
Posted on Google by Jarom Thomas
O.C. helped me personally every step of the way and made me feel completely comfortable while purchasing my first car. The customer service was outstanding, and I never felt pressured. They had the best prices in the area, and the personal attention they gave me went above and beyond. I highly recommend O.C. to anyone looking for a great car-buying experience.
Posted on Google by Colin Hogan
Craig, the sales Manager was excellent to deal with. Very accommodating and helpful. Highly recommend. He’s the best!
Posted on Google by D L
Recently had my car in for service. Gabe took care of everything start to finish - they even picked my car from my house and returned it washed. Overall great, painless experience. Thanks!!
Posted on Google by Michael Kulik (Mike Kulik)
Paul did a great job! No pressure and great service. Would definitely shop here again.
Posted on Google by Jordan Newton
I would highly recommend O.C. Welch!! Judith and Tonya were wonderful! They answered several questions I had and made sure I knew what was going on with my SUV. It has been a comfort knowing Judith is there and follows through.
Posted on Google by Pat Shealy
O.C. Welch Ford dealership is an outstanding dealership. Buying a new vehicle is exciting yet the process in the past has always been filled with sales pressure dread! Our experience at this dealership was completely the opposite. The staff was welcoming, kind and supportive. After a couple of relaxing test drives and deciding on a new vehicle, the staff from the sales team to finance made the transaction process easy and smooth. We love our new Ford Badlands Bronco and recommend this dealership over any other! Thank you O.C. Welch Ford Lincoln Dealership!
Posted on Google by Stephanie Elkin
Very friendly staff. Did a great job with my car. Very nice waiting area. Will definitely be going back.
Posted on Google by James Bocchini
Excelente muy buen servicio de Trisha la recomiendo porcent.
Posted on Google by eduardo alvarez
Outstanding customer service and selection! Have been buying vehicles here for almost 20 years and wouldn't buy anywhere else! Very knowledgeable and professional staff!!
Posted on Google by April H
Thely was awesome! She exceeded our expectations.
Posted on Google by Tasha Lloyd
She is awesome!!
Posted on Google by Hayden Lloyd
Paul Mitchell provided excellent service and made buying a car from 3 states away so easy!
Posted on Google by Tara Ayers
We drove through the lot to see what OC had to offer and we met Kadrian, who was walking the lot. She invited us in, listened to the specifications we were looking for, and she quickly got to work to see what they had to offer us. She helped us find the right truck with an amazing deal. I would recommend visiting OC Welch and having Kadrian help you find the vehicle for you.
Posted on Google by Pauline Torres
Kadrian Bocchus was very helpful with helping choose a vehicle and getting at the paperwork done in a timely.
Posted on Google by Steven Aldridge
Great people. Sam helped with getting me a brand new F-150 and the experience was pleasant, I will definitely be back again.
Posted on Google by Miller Cornell
Charles Derrer was exceptional! He is earnest, trustworthy and builds customer confidence. My overall dealer experience was excellent.
Posted on Google by andy warren
Just bought a Used 4 runner from Davis and we are so happy with the whole experience at O.C. Welch Ford. The price was more than fair and when they did the inspection the accutally replaced all 4 tires and all four brakes. The cars in both show rooms were cool to. Please give them a try for you next car. Thanks Davis for making car buying a pleasure!
Posted on Google by danny owens
Tom Landry sold us our recent vehicle. He went above and beyond to secure the maximum amount of our trade in and located other monies to go towards our transaction. He stayed in contact with us throughout the process calling and texting keeping us informed of every step. We came back to OC Welch because of his great service with our previous Lincoln SUV and we trust him. Thank you OC Welch for taking great care of us twice ! We couldn’t be more pleased.
Posted on Google by Sue Raymond Vansuch
Charles Derrer made our car buying experience quick and painless. He had everything ready for us after driving almost 2 hours to pick up my husband's new truck.
Posted on Google by Rhonda Ortega
JOHN EVANS AND KIM Wells made buying my car so easy. I felt confident the entire time that I was delaing with professionals. And honestly Im so skeptical with buying cars I almost freeze completely. They really made it an enjoyable experience. Wow!! Our business will continue with them. Thank you!! They delivered my car to Brunswick!
Posted on Google by Culvern Rental Properties LLC
We just purchased our 6th Explorer from OC Welch. Sam Elliott made us feel like valued customers. He was professional and informative. The trade-in process was smooth, and we are delighted with our new vehicle. We will be referring all of our friends to Sam Elliott and OC Welch.
Posted on Google by REBECCA BASS
I recently purchased a vehicle from O.C. Welch Ford, and the experience was outstanding from start to finish. Everyone was friendly and helpful and I felt like everyone genuinely cared that I was there. Even those who weren’t helping me directly asked how I was doing and made sure I was being taken care of. The car-buying process itself was way better than I anticipated and I was not pressured at all. All my questions were answered and I was not rushed into making a decision. The customer service definitely exceeded my expectations, especially how smoothly everything was handled, making a usually stressful experience actually simple and surprisingly enjoyable. I would highly recommend O.C. Welch Ford to anyone looking for a new or used vehicle. Thank you OC and your entire team for a great experience!
Posted on Google by B. Wade Poston, DMD
We had an excellent car-buying experience at O.C. Welch Ford! The entire process was smooth, easy, and stress-free from start to finish. We got exactly what we wanted in our Ford Expedition, and the team made everything simple and straightforward. Everyone at the dealership was friendly, helpful, and genuinely focused on making sure we were happy with our purchase. Their customer service is outstanding, which is why we continue to come back. We only buy our vehicles from O.C. Welch Ford because we know we'll be treated right every time. O.C. is the best, and we highly recommend O.C. Welch Ford to anyone looking for a great vehicle-buying experience! ⭐
Posted on Google by Elizabeth Poston
We had an awesome experience with the manager, Mr. Jim Wells at Hardeeville O. C. Welch Ford! We especially are incredibly thankful for Ms. Thely Daust for taking her time to ensure we had an awesome experience and making sure we felt heard and our needs were taken care of. We told her exactly what we wanted and she made sure she got the job done! Having a 6 month old with us, she made the process so easy and quick. We are thankful for these exceptional individuals and wouldn’t have wanted to work with anyone else! Thank you for everything!!
Posted on Google by Alaina LaBranche
J Evans, Kim Wells, Traci helped me get my Lincoln back to me clean and ready to go thank you
Posted on Google by JOHN EVANS
My car went into snail mode because of a sensor light and I drove into their service department to find a gentleman who helped me, even though they did not service my type of car. He looked up the number of Alpha Romeo Roadside Assistance and they were able to tow my car 200 miles for free. I did not know they existed. Thank you!
Posted on Google by Brooke Bass
Charles was an outstanding salesman, easy to work with, and made the buying process seamless.
Posted on Google by Robert S
John Evans and Kim Wells are exceptional!! I can not thank them enough for their help and kindness!
Posted on Google by Silvana Doray
Craig and Tom were extremely helpful in assisting us with the purchase of a new vehicle. Tom is very knowledgeable about the vehicle and his level of customer service is excellent! He called us the next day to see if we had questions and is going to work with us again to help us make use of all the valuable features available on the car. They were a great team helping us be able to drive home with a new vehicle in one day!!! We’ll definitely be a return customer!!!!
Posted on Google by Kayleen Colavito
Charles was a great salesman!
Posted on Google by Backwoods Grading
Best service ever make sure you go see her!! Exceptional service an is better than everyone else in my opinion
Posted on Google by Carl Mosely
The OC Team took great care of me when my car broke down and the vehicle I was interested in wasn't ready yet. They gave me a loaner car in the interim when I hadn't even purchased a vehicle. Not many dealerships would extend this courtesy.They communicated with me throughout the process, keeping me updated on every step making it an easy process. I highly recommend them.
Posted on Google by Amanda Januchowski
Outstanding salesman, easy to work with, and made the buying process seamless.
Posted on Google by Robert S
Paul Mitchell was very professional and a great salesman.
Posted on Google by Diane Mcmullen
Recently purchased a car from Welch. Originally, starting my search via telephone with Mr. Landry (Sales person) who was very helpful, who was not...
Posted on Yelp by Evone S.
At 68 years old of Welch and Paul Mitchell gave me the best car buying experience in my life and when I needed something done to the car they brought me...
Posted on Yelp by Bradford L.
My salesman, Jacob wilson, spent about an hour and a half explaining how all the electronics work. He also gave me his phone number to call him if I had any...
Posted on Yelp by Frank D.
Always quick service and great deals on their new and used cars and trucks. I highly recommend this dealership. Bought several new and used vehicles here...
Posted on Yelp by Craig R.
We met with Jay to look at the maverick. We were undecided on the xlt hybrid or lariat hybrid. Thank you Jay for being helpful in our decision process. We...
Posted on Yelp by Teresa T.
My name is Scott King everybody over OC Welch. I started to meet in 2012 when I bought my first ranger and then after that I just kept on buying every two...
Posted on Yelp by Scott K.
I reviewed this location about 1.5yrs ago, and HATED it. But there were 3 people there when I recently visited that changed my mind. Linda in Parts, wow she's...
Posted on Yelp by Daniel S.
When it comes to Value no other dealer provides more, my honest and well experienced opinion is that you will not find a better dealer experience in the low...
Posted on Yelp by Leon J.
We were driving from North Carolina to palm harbor FL for an unexpected death in the family. We were in our new motor home and unknowingly our exhaust pipe...
Posted on Yelp by Mary L.
Service personnel very courteous and friendly. Svc dept took great care of my service needs and even found other needs for service that my car needed for better performance. Ray was exceptional keeping me posted daily on what was completed and other service needs they found along the way. Kelli in the loaner dept took care of me as well providing me with nice new car while I left it in svc for few days. Even Cameron the Quick Lane mgr when the extra mile getting it cleaned up for me as well as the engine. Thank you very much Cameron. As always a very friendly staff at OC Welch Ford Lincoln from top to bottom. Also thanks to the cashiers for always being patient and kind. Thanks again to all the guys and gals at OC Welch Ford Lincoln.
Posted on cars.com by Bella513
No gimmicks, friendly, fast and efficient process. Fair price. Transactions could not have been easier.
Posted on cars.com by Joseph Black
Great experience quality management excellent service spot on. From 1 to 10 they get 100 Dr George D Kantarakias DBA Delta Mu Delta
Posted on cars.com by Bingoloop007
He was super great costumer service. I will be back cashier was super helpful also
Posted on cars.com by Onielc
The staff in Sales, Service and Parts are Great, O. C. Is one Great Dealer Principle go say hello on next visit Don Burt
Posted on cars.com by donburt65
I had my car serviced last week and Cameron and Ray went above and beyond! I love this dealership and people! Cameron, you went the extra mile to help! Robin
Posted on cars.com by tweetie937
Both Rayquan and Cameron were polite and professional. An enjoyable experience having recall work done. Will check into oil change next
Posted on cars.com by Shirl61
This dealership offers a variety of vehicles from new to used. Scott H. is a real professional.
Posted on cars.com by Gabriel M
She is great! Very communicative on the process and fast to get you going on your day.
Posted on cars.com by Jon Nixon
Quilla was exceptionally helpful in finding me used Bronco which was in limited availability. She was professional, knowledgeable, and a pleasure to work with. OC Welch is lucky to have her.
Posted on cars.com by Ellenf99
This was my 4th purchase, all with Sam Elliott and all highly satisfied. Thank-you very much!
Posted on cars.com by 77dmin
Cameron and Ray were both outstanding providing a high level of Customer Service. All of my experience at this Dealership since 2010, have been great.
Posted on cars.com by dan
Mary was great. She is easy to work with. This was an easy transaction from beginning to end. Joe and Chris helped make this a wonderful experience. This team is the best.
Posted on cars.com by msolsen55
They were very knowledgeable and pleasant to work with . They made the process of purchasing a vehicle smooth ,
Posted on cars.com by rileydl1955
These folks are fantastic to work with at OC Welch Lincoln. If you are in the market for a lightly used car and an HONEST, yes, I wrote HONEST, a used car salesperson. Then, I would highly recommend Marifel Morgan. She made the whole transaction so easy and painless. If you're looking for a great deal on a used car, she is your "go-to" sales representative. Craig Redker, the sales manager, was a great help in explaining the entire process, as I bought my 2020 Lincoln MKZ from their Internet website. Yes, I bought the car sight unseen and test-driven when it arrived at my house 250 miles from the dealership. Chris Black, the business manager, walked me through the extended warranty program and made it where I understood the entire process. So, if you are looking for a dealership that runs an honest and upfront business, then these are your type of people. That said, could you call them if you are in the market for an automobile?
Posted on cars.com by skurtj52
Sam Deen and Ed Goethe were great to work with. They showed me several used SUV options I was interested in before I narrowed my choice to an Expedition Max. They are a great team!
Posted on cars.com by gewaldsen
Have high regard for Craig the Lincoln manager Service has also been good 9 out of 10
Posted on cars.com by Mowryd
Easy, convenient, and friendly people. Joquilla was awesome and a great contact. Overall a good experience.
Posted on cars.com by Hogankeenan58
Everyone at the dealership was awesome to deal with. I was very impressed with how well I was taken care of from getting my Bronco repaired and the loner vehicle I was given to drive. 1st class dealership.
Posted on cars.com by jsweitzer
I needed a new fleet vehicle and Joseph Bernard was very knowledgeable, helpful and professional. I was able to get the vehicle I needed without hassle and that makes me happy!
Posted on cars.com by jonathan.mears
We were left in the lurch due to the departure of two employees in the Service Scheduling Department. Dan picked up the slack and did a great job for us sorting out the various issues that were unresolved. We are very pleased and impressed by the initiative and enthusiasm that Dan exhibited and the courtesy and respect that he showed to us. Dan is an outstanding Manager and he represented O.C. Welch in an outstanding manner. We strongly recommend customers to see Dan if they have a Service Issue.
Posted on cars.com by PAUL ALBIN MATHIAS
The Ford dealership has a good quick lane service department. Always get in and out quickly.
Posted on cars.com by carlmillen84
Great dealer! Willing to go above and beyond to help. Highly recommend working with Oc Welch.
Posted on cars.com by AP
Excellent service and beautiful car. The personal was most helpful with our purchase and questions and very polite. We will definitely purchase again from OC Welch.
Posted on cars.com by crkeith512
Very professional and courteous Staff did all the right things to make this transaction simple and efficient
Posted on cars.com by david.keith.gtoq
O.C. Welch Ford Lincoln has the best customer service and exceptional inventory. O.C. personally assisted us along with Chris in the purchase of our new Lincoln Navigator. As we walked around the dealership all the staff we encountered were professional, friendly and courteous. This is the fourth vehicle we’ve purchased from O.C. Every time we’ve been to the dealership or the service department O.C. himself is on-site. You can tell he loves what he does. O.C. Welch Ford Lincoln is the place to purchase a vehicle.
Posted on cars.com by Lynn
He alone gave me the confidence to want to return.. He looked up my extended warranty and discovered I had a benefit for my oil changes. I’ve had three oil changes before at full price and terrible service which is too long to explain. As far as I am concerned, he and personal like him and Alan will save your company and reputation.
Posted on cars.com by johnmatchulat
Great people wonderful to work with! They were extremely helpful and went the extra mile
Posted on cars.com by Eeichmann
I live in New Jersey and I purchased my first Roush Mustang here in 2009. I flew down to South Carolina and drove the car home. Since then I purchased several trucks and I just purchased a 2023 Raptor. An honest dealership owned by an honest man who wants repeat customers
Posted on cars.com by gfett
Everyone did an outstanding job, best car buying experience ever! We will recommend OC Welch to our friends and family.
Posted on cars.com by pfille63
I kept receiving a message about my battery. Cameron, Brian and Ray had me come to the dealership right away. They found the problem immediately! I had a new battery and was out the door in no time. Thank you, guys!! Very much appreciated!!
Posted on cars.com by MS
Very pleased with sales and service at OC Welch! Polite professional courteous willing to go the extra mile. Thanks OC.
Posted on cars.com by Rwest1953
Couldn’t have had a better experience. You truly are treated like family and will forever be a lifelong customer, as will my entire extended family. There is no greater human than Ocie Welch, who has blessed Savannah in so many ways and to give him our car business is the least we can do. AND you know you get wonderful customer service, a great car, a great deal, and a friend for life!
Posted on cars.com by bethany.shantz
The dealership was terrific. I bought a 2024 Mustang. There were plenty of cars for me to select from. The buying process was easy for me to navigate and the car was terrific when it was delivered to me.
Posted on cars.com by jwhitakerphx
The OC Welch Staff was amazing throughout the entire process! The professionalism and customer service was above reproach! Angie and Gerald took time to answer all our many questions while not pressuring us to just make a sale. Angie took the time after the sale to explain and show all the vehicle features and options which rarely happens at other dealerships. We live 2 hours and 15 minutes from OC Welch and will make the trip from now on to purchase our vehicles from OC Welch because of their phenomenal staff! Thank you Angie! Thank you Gerald! Thank you Blake! Thank you Dave!
Posted on cars.com by Bjreed14
Was a pleasant experience. Joe worked with us to get the best deal and the truck we wanted. Next vehicle we buy will definitely be from Joe Bernard and OC Welch. Chris Roe in the finance department was also a pleasure to work with. Thanks again !
Posted on cars.com by thelawnman1011
He was an amazing person with a great deal of knowledge about the vehicle. The sales girl Maricel was wonderful. She was great at communication and her enthusiasm showed through. She lives her product.
Posted on cars.com by msolsen55
The dealership has a lot of cars which makes parking challenging but te service rep was top notch keeping me updated and walking through the service that was completed. He was extremely accurate on his throat me estimate which helped me hit my meeting in Savannah on time.
Posted on cars.com by Lon
They got me a great deal on my brand new truck!!! Thank you so much
Posted on cars.com by Morganpaige24
Another great experience! Brian and Ray worked hard to get us scheduled and we’re so helpful once we got there. Keep up the great work!
Posted on cars.com by Marcy W
Everyone was amazing! Had a motor blow on a brand new truck that was purchased elsewhere and went in boight a new 150! Staff was amazing!
Posted on cars.com by jimb
Ray Quran Housey was attentive to my needs and very professional. I enjoyed bringing my car in for service. Hope he will be there next time I go for service
Posted on cars.com by Shhague1
What an experience and I mean in a good way. Joe, Scott and Chris were awesome. Even O.C. was in on this one. too often you hear the horror stories of people walking out the door after a purchase and it's "crickets" if you call back and need help. Not these guys, they were even calling me. I'd strongly recomend this team for not only thier professionalism but also for thier ethical and sincere approach. Hats Off and thank you very much.
Posted on cars.com by Oldguy
Have always had great service always welcoming actually enjoyable going to o c welch thank you
Posted on cars.com by rbarry137
Terrific experience all around. Timely and pleasant. The staff is first rate. Well versed in the procedure.
Posted on cars.com by paul
They made the process very easy and seamless. Great dealer to work with, especially if out of state.
Posted on cars.com by dtkennerly
Cameron and Brian went above and beyond by squeezing my car into the very busy schedule as I was riding on a fast leaking tire. They also took care of a recall item and had a full checkup of the car completed for me. They both were extremely courteous and very patient with all of my questions. I appreciate their understanding and professionalism. I will definitely be returning to OC Welch service center for my next service call.
Posted on cars.com by msully_30233
Bought my bronco sport in February and I had a flat tire that couldn’t be patched. Brian was so helpful and professional. Got a new tire put on same day. Bought 5 new cars from another dealer that wasn’t a Ford. Never was happy with service that’s why I went to OC thought I’d see if what he says in commercials was true. Very happy with entire place from sales to service. Spot on!!! Thanks to everyone there for being so helpful and nice:)
Posted on cars.com by Ballard
Purchased a used Super duty. Was in great condition. Have 4 free oil changes. Thank-you for all you have done to keep my work truck keep me working.
Posted on cars.com by mitco68
We have been using O C Welch for our Lincoln ownership experience and service needs for 4-1/2 years. John Evans has been a very helpful, professional and cordial part of our experience.
Posted on cars.com by F106
I feel that Sam Elliott is a terrific sales person. Previously, I purchased a Ford when Sam was my salesman. So I contacted Sam about buying another Ford product. And with Sam’s help, I bought a new Edge SUV.
Posted on cars.com by Lackted105Mr. Ted
The best car purchasing experience I've ever had. Everyone so helpful and knowledgeable! I got exactly the car i wanted for a better deal than I'd hoped for going in. For your next car, I HIGHLY recommend O.C. Welch!
Posted on cars.com by david.westbrook
Needed some parts for my 2019 f250. Cameron, Linda And Rick went above and beyond to help me out. Very pleasant transaction, and easy to deal with
Posted on cars.com by theboatguy84
Always a pleasure dealing with the oc welch parts department. They’re very helpful and very informative on getting what you need for the right price
Posted on cars.com by jr morales
Working with Dave is the best way to buy a car! His knowledge and expertise about the vehicles and buying process are unmatched.
Posted on cars.com by MRE
Had a wonderful experience today at OC Welch Ford. We worked on a purchase of a Ford Bronco Sport for our David Westbrook. OC has the most proficient and professional group of specialists in the area who know how to work with and interact with customers. We have one really happy Bronco owner. Thanks OC.
Posted on cars.com by @cuethenozo
Jody was was so helpful and patient when explaining everything to me. Somehow I had the Ford Pass but…. I own a Lincoln ‍♀️ Her demeanor was delightful! Thank you,
Posted on cars.com by tccornelius
Had a great experience. Joe is very friendly. Would come back again. Love the car.
Posted on cars.com by adam
Miguel who's an IT wizard got our GPS to work after numerous attempts had been made by us and other people. Thank you Miguel.and OC Welch for.this and the use of a loaner for a few hours.
Posted on cars.com by bridgetkberesford
Dealing with Dave is an actual pleasure. None of the usual sales bravado and fake Fees that are then magically taken off during negotiations. He negotiates in good faith and fight for his clients. Legit man of integrity.
Posted on cars.com by rob k
I’ll start by saying I will certainly come back again! Very welcoming, pleasant and professional dealership. I’ve been to places prior and have felt pressured and somewhat of a nuisance. Not at OC Welch Ford. From the moment I walked in Cam, Ray and Brian in Quick Lane were most kind and helpful. When viewing new cars I couldn’t have been happier with Chris. He covered the entire vehicles. He took the time late in the work day to answer all my questions and showed me exactly what I was looking for. Chris R also answered all my questions and was very detailed in regards to the purchasing of the vehicle. I also might add very patient as I am not a finance person but rather in the medical field. I’m very glad I took the time the go to this dealership! I’ll be back.
Posted on cars.com by Karen
Very easy to work with the dealership. Mr. OC Welch and staff have been helpful in every encounter. Love my Aviator
Posted on cars.com by dmikkel948
Sam Elliott was so nice and understood our circumstance and passed it along to Chris Roe who was also very understanding and made us feel very comfortable. We had a unique situation and both were helpful and made it a very pleasant experience. Thanks we will remember and be back here for our next vehicle and also refer y’all! Thanks again! Paul and Rachel
Posted on cars.com by Mrachelall
A Ford dealer in Savannah, GA put me in a bind - they refused to install parts ordered directly through Ford to a Ford dealership, because I didn’t order the parts through this particular dealership’s overpriced third party parts provider. I took my parts and went straight to OC Welch, explained my situation to a service manager, and they installed my parts immediately at a very reasonable price. No xx, and zero issues whatsoever. I’ve used OC Welch many times in the past, and they have never let me down - they really are the best with extremely talented technicians, and customer service agents who will make sure you’re taken care of. I will never use that Savannah, GA dealership again.
Posted on cars.com by eric.c
Great prices and excellent sales team, Dave was a pleasure to work with and I would highly recommend him
Posted on cars.com by Ebon
Excellent experience with Dave on multiple truck purchases. I highly recommend Dave for your vehicle purchase.
Posted on cars.com by Shawn G.
Dave has been instrumental in nearly all of my automotive needs for almost 10 years. Dave goes above & beyond as a regular course of business, including delivering vehicles to me over 5 states away!
Posted on cars.com by Jon K
Dave Eichelberger is a true professional who always treats his clients fairly. One of the most honest and ethical person you'll find in the business.
Posted on cars.com by 2000 FXST
I’ve worked with Dave Many times. He is professional ethical and most importantly a pleasure to work with.
Posted on cars.com by Coop
Quick on the job in an emergency and helpful with our tire repair. Thank you.
Posted on cars.com by kuhndog131
Gave me great experience with the information I needed and how the process was easy and simple.
Posted on cars.com by fingerlakes
This is the second truck I’ve purchased from OC Welch. This transaction was by far the easiest purchase transaction that I’ve experienced in my time purchasing cars/trucks. Sam Elliott was great to work with and was transparent and respectful of my time.
Posted on cars.com by DG
Made shopping online so easy. Never bought online but it went so quick. Sam was great to work with.
Posted on cars.com by Dan
Excellent Customer Service and Bryan is knowledgeable and friendly. Excellent staff will definitely recommend and return
Posted on cars.com by travis_fletcher92
Jocquilla, was very attentive and helpful from the first day I talked to her. Thanks!
Posted on cars.com by msreebiee
Very quick service. Not complicated at all. Thanks to Brian for his help and his excellent customer service.
Posted on cars.com by jn1999jn
I loved how comfortable Sam and everyone made me feel. I specially appreciated how patient Sam, King, Rick, and Chris Roe were with the whole process and dealing with my 4 year old toddler haha. The car was very clean and polished with the new car smell and all. Thank you.
Posted on cars.com by Yatnna Araujo
Ray and his colleagues at this dealership are the contact point for me. I had a completely positive experience with each of them. They were competent, caring, gracious professionals that convinced me that they were willing to do what ever it took to take care of my needs. Thank you.
Posted on cars.com by Killiangtgreg
Sent service reminder day before service. Prompt and courteous service advisors. Completed service in timely manner.
Posted on cars.com by jcramer77
Friendly, efficient, not pushy, accommodating , knowledgeable, all sales representatives took an interest in us and puppy.
Posted on cars.com by Dave and Bonnie
Rayquan’s costumer service was excellent from the start . He understood what needed to be done . My car service was successful !
Posted on cars.com by quidaa.17
Ms. Rountree was a dream come true. She was spectacular in helping me to find the best car for me. She was so positive and made me feel so comfortable with the car buying process. She made it the best car buying experience I have ever had. I would tell everyone that OC Welch is a go to for buying a car.
Posted on cars.com by Condonjeri
I couldn't be happier with my experience at OC Welch. Joseph was very helpful and knowledgeable in assisting with finding the right truck for me with everything I was looking for. I would definitely recommend to anyone in the market for a vehicle.
Posted on cars.com by donald.button69
Dave is awesome from Fleet vehicles to personal vehicles. Dave is honest knowledgeable and puts the customer first! Your all Lucky to have Dave !
Posted on cars.com by Doughackett
Dave is the best guy to deal with. Professional easy going no pressure knowledgeable sales approach. You won't be disappointed
Posted on cars.com by gleasonracing52
I purchased my Ford escape from Dave and he was an excellent manager to work with he is respectful, beyond understanding and kind. He made sure the sales team catered to my every need and did everything correct. He is very personable and was very knowledgeable about the vehicles and was able to answer all of my questions and even show me more about the vehicles I was interested in. He made what usually is a stressful experience stress free and easy for me. I wouldn’t go to anyone else when purchasing a vehicle and I highly recommend him to anyone looking to buy or lease!
Posted on cars.com by Madisonmuluolland
Brian and crew, especially the sales manager worked hard to get me in the right vehicle across the board. They listened and made it happen!
Posted on cars.com by Hardhatapproved
Excellent service at OC Welch Ford. Quick turnaround time, excellent communication, and quality service. Thank you O C for always taking care of my vehicles!
Posted on cars.com by JHooks2
Was just starting our vacation when the check engine warning came on. Pulled into the dealer and within 2 hour the problem was diagnosed and fixed. A very pleasant experience and the employees were so nice and helpful.
Posted on cars.com by Susanaamodt1
Tom, Joe, and Chris at O.C Lincoln were great! Got in to test drive the car I wanted to look at right away and bought it the next day. Very very accommodating to my situation (old car was totaled by drunk driver) and I am very grateful to them for their assistance throughout the whole process.
Posted on cars.com by Kpearse1821
Sam Elliott’s service from start to finish was outstanding !!! Answers his phone every Tim and identified my needs and concerns Ty Sam
Posted on cars.com by blufftondino
Ray did a awesome job of communicating and delivering on what he promised. My truck was ready as promised and his personality and attitude were very good. It was really nice to deal with someone that takes pride in their work.
Posted on cars.com by lferrando2422
Scott was very patient with us as we found the right car for our family. Beyond grateful for all the work he did to make sure we left with a safe and reliable vehicle.
Posted on cars.com by C. Murdock
I was very much impressed with the service provided. I can't say enough about the staff! Tianna Lincoln advisor went out of her way to accommodate me. The exceptional customer service from Jodi, Keisha and Tyanna went above and beyond which I greatly appreciated. You don't see that very much these days. It showed they are happy at their jobs. I had the pleasure of meeting Mr. OC Welch who truly appreciated my accolades towards his staff and my impression was that he recognized them as well.
Posted on cars.com by jabergin1
Tom Landry is an outstanding salesperson because he builds relationships with his customers. I purchased a Lincoln Aviator from him and gained a friend in the process. It is because of Tom that we have a high opinion of O.C. Welch Ford. He represents the company in an outstanding manner. We are now Lincoln Converts and will buy a Lincoln when we need another car. The other positive characteristic that Tom exhibits is customer commitment. He is committed to his customers. He has helped us out when we had problems with the Service Department. We know that when we are at an impasse, we can count on Tom to resolve the issues. Tom has a great personality, and we cannot speak more highly of him. Sincerely Paul Mathias
Posted on cars.com by PAUL ALBIN MATHIAS
This has been one of the easiest and most satisfying experiences I have had. I was treated extremely well, and taken care of right away. They made me feel as if I was the most important customer in the building and that’s a rare experience to have. It was great to have come here.
Posted on cars.com by E.Torres
Fixed my tire with a screw in it right away. We were in and out in less than an hour. Awesome service!!
Posted on cars.com by Connie
The dealership appears to be overwhelmed with work at this time. However, I would assume upper management is trying to hire well qualified people to reduce the backlog of work. I had a problem with getting the latest Sync3 software updated in my vehicle. Had O.C. Welch try to update it while in for an oil change. For whatever reason the update never was accepted by the system. I returned to the dealership to try to get the update. Ray in the fast lane office remembered me and got right on it. The mechanic tried his best to get the update to be accepted but was unable to accomplish it. Ray didn't give up, and had another person that has dealt with this problem give it a try. Bingo.... Whatever this fellow did he was able to get the update loaded, and everything seems to be working now as it should. I can't thank Ray enough for sticking with me and doing everything he could to satisfy me. Thank You!!! Please add my name to the list for the 360° camera recall. This afternoon I was #85 waiting for parts for this. Thanks Marshall Hapworth 2022 Explorer ST
Posted on cars.com by hapworth2
I was pleased with the assortment of trucks and how the salesman made suggestions to help me find the one I was looking for.
Posted on cars.com by thewill226
Very courteous and professional staff. Eager to answer any questions. Buying this vehicle was no hassle and conducted professionally.
Posted on cars.com by bucs76
Excellent experience working with Thely. I appreciate all her help in finding the right truck for me. Highly recommend working with her
Posted on DealerRater by Chris Floyd
I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln!
Posted on DealerRater by mike.p.spears
Customer service is number one. We liove our Aviator Black Label and know we will love driving it.
Posted on DealerRater by laurie.langston
Tonya in the Lincoln service department was absolutely amazing. She was very professional and took care of our issue and exceeded our expectations in every way.
Posted on DealerRater by cwbailey0336
Recall was completed and was easy to schedule. Kept me informed and even confirmed how I was to retrieve vehicle. Thank you
Posted on DealerRater by Rudkofamily
Tracy and Landon greeted me as soon as I walked in the door. I explained what service I needed they did an inspection of my vehicle brought me out my cabin air filter that was extremely dirty so I had them replace that at the same time. No pressure and they were very quick with the service.
Posted on DealerRater by Djwsc61
We were traveling from Canada when the air conditioning in our car stopped working on the road. Feeling a bit desperate, we showed up at your garage on Monday morning. From the moment we arrived, April Edsall provided us with outstanding service. She was professional, understanding, and incredibly kind throughout the entire process. The problem was diagnosed and repaired within just two day, and we were able to pick up our car on Thursday morning. Thank you so much, April, for the excellent service. You turned a very stressful situation into a reassuring experience. We highly recommend your garage.
Posted on DealerRater by emile.cayouette
Everyone is always helpful and prompt to address our needs. April communicates well and has the knowledge to help us through our repairs.
Posted on DealerRater by jbaird727
O C Welch is a 5+ Star Professional Ford-Lincoln Dealership. All personnel know and perform their duties in a professional manner.
Posted on DealerRater by col.pat.lock
Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with.
Posted on DealerRater by Tbolt
We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process. We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time. We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended!
Posted on DealerRater by DARITADERAMIREZ
Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust!
Posted on DealerRater by marciamr
It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch!
Posted on DealerRater by Clemcollins15
Quick courteous and efficient can not ask for anything more, but your online reseysystem needs work
Posted on DealerRater by FD49
We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch.
Posted on DealerRater by rolyat9617
All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green.
Posted on DealerRater by GAMECOCKATHH
Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions
Posted on DealerRater by vtm53
OC Welch has a great selection of vehicles and their sales team was very helpful.
Posted on DealerRater by fripprufus
The service was outstanding. Thanks Gabriel. Getting the car washed was very much appreciated.and many thanks.
Posted on DealerRater by ingridb12
Pulled in today for a quick oil change, in and out within an hr. Very happy with the service today. In the past, service here has been struggling. I’m hoping things are finally turning around for the better!
Posted on DealerRater by PETITMIKE67
Thely aka Ms. The Best.com as simply amazing. I showed interest and she jumped right in and helped me right away. Thely was very friendly, knowledgeable and professional. I love that she included my teen on the car but g process and she made something stress arm like a piece of cake. Thely was full of energy, smiles and lots of personality to keep my interest. What a great car buying experience she provides!!! Would definitely recommend if you’re looking for someone who will work hard to find you what you are looking for.
Posted on DealerRater by lasarah82
Mike was very thorough, and checked with me periodically on the progress. The work was completed quicker than expected, a good thing! The car was delivered in the best appearance ever! Judith was the best service manager to date, and a have been a customer since O C moved to Bluffton/Hardeeville. Cab we please keep Mike and Judith on board??
Posted on DealerRater by JOHNSTANKO64
I purchased my Lincoln brand new in 2022, and for quite some time I had been convinced it would be my last—not because of the vehicle itself, but because of my experience with the local dealership. After repeated frustration with service and communication, I stopped bringing my vehicle there altogether and had not returned in well over a year. That changed when my car unexpectedly died and had to be towed to the dealership in the middle of the night. I expected another frustrating experience. Instead, I received a call first thing the next morning from my new service consultant, Mike Kulik From that moment on, the experience was completely different. Mike was responsive, attentive, and proactive throughout the entire process. He understood that I needed my vehicle for an out-of-town trip Friday morning and made that deadline a priority. He kept me informed, ensured the recall-related issue that caused the problem was addressed along with several other items, and, once the work was completed, offered to have my car delivered to me Thursday afternoon so I would have one less thing to manage before my trip. Exceptional service is often less about grand gestures and more about communication, accountability, and anticipating what a customer needs. Mike did all three exceptionally well. My advice to the dealership is simple: find more Mikes—and take very good care of the one you have. People like him are the reason customers return, remain loyal to a brand, and become raving fans. Mike didn’t just take care of my car. He changed my opinion of the dealership and gave me a reason to reconsider whether this really has to be my last Lincoln.
Posted on DealerRater by victoriablintser
Tonya, You are a great asset for O. C. Welsh service. Very efficient, very personable. Having my car picked and returned was a wonderful experience.
Posted on DealerRater by PGEORGE1211
Robert was fast, professional and informative. He explained the services required for my truck and helped me prioritize what to get done first. Thank you Robert!
Posted on DealerRater by CHIGGINS611
I had an appointment and my service was done in a timely manner. The service was thoroughly done and I was apprised of the progress in a thoughtful way. I trust OC Welch and Ross Munro with my vehicle’s maintenance because they value my safety and respect my time.
Posted on DealerRater by dantonucci
Number 1 ford dealership that I have ever used. Excellent pricing and service is easy at OC Welch Ford
Posted on DealerRater by Tbolt
Service and timeliness was great but disappointed with the head liner. Looks like greasy hand prints all over the head liner.
Posted on DealerRater by jason.willis3000
What an amazing experience we had with Jamie! He is wonderful and the best car salesman we have ever had!
Posted on DealerRater by erin.harmon
I had a great experience buying a car from OC Welch. Sam was super helpful and helped me to choose a car that best fit what I was looking for.
Posted on DealerRater by cnrfarms
First time customer, very impressed with the service department. Brianna was great to work with.
Posted on DealerRater by 300keith74
Very friendly staff. Quick service. They kept me updated on the time, I good experience overall.
Posted on DealerRater by Morreomail
When you want it done right the first time. Go see OC WELCH and his team.
Posted on DealerRater by BRAVOZ4LIFE
Jamie will do well . ..we love our purchase just the right size for us ..I think we will be very happy with the Aviator..
Posted on DealerRater by taylorsrentalhomes
Landon was very professional and showed me all the items that I needed to complete my $100,000 Mi service
Posted on DealerRater by mcqdog
What a fantastic experience. The service at OC is awesome. Went in to look at vehicles and walked away very happy...thx to the team at OC which made you welcome and at ease with purchasing and trading in. From start to finish.
Posted on DealerRater by lktbtt
Excellent experience with wonderful sales person. Very knowledgeable and helpful in getting my daughter into a better vehicle. Trish took the time to talk with us and explained some things that we had questions about and helped us complete the process. She is a great asset to the dealership and we will recommend her to our friends.
Posted on DealerRater by michelle.mash61071
Robert did an excellent job - made sure the part was available so it could be installed quickly…thanks
Posted on DealerRater by ROGER67
Tom Landry was a great help for my wife and I. We unexpectedly needed to buy a new car and Tom made it stress free and pleasant. Thanks Tom! We appreciate you!
Posted on DealerRater by Dlimahspt
The staff is friendly and professional. April and Chris communicate well and are responsive to questions.
Posted on DealerRater by ellenpowell79
Large and comfortable building/furniture with a very friendly staff. Amenities for the customers is very appreciated.
Posted on DealerRater by 1ELEANORHUEY
Gabe is one of the many great ambassadors at OC Welch. Yes, that may sound strange for a service department but everyone was very welcoming and accommodating during our repair. Way to go OC Welch!
Posted on DealerRater by PHILCHUY1
Scheduled regular oil service and a transmission diagnostic since the power train warranty was due to expire in August on my 2021 F-150 Limited. Normally the dealership likes to have the truck left for the day. Since my wife is unable to drive due to medical issues, I informed Rob Stuckey I would have to wait. Rob was able to expedite the oil service, transmission diagnostics, and transmission programming updates efficiently, completed the service, and had me processed within 3 hours wait time. Less than expected. Appreciated the attention by Rob and also Tracy Green for the Quick Lube oil service to make my wait time very reasonable for the work performed.
Posted on DealerRater by RON FAYFICH
A problem had with my vehicle was covered under the extended warranty. They only problem was getting the people from the extended warranty to make contact back to OC Welsh. Rob continued to make contact with the warranty agent until the problem was finally resolved. He did a great job and I want to thank him.
Posted on DealerRater by cgwmw6
I’m very satisfied with the service. He was kind enough to come to my house.
Posted on DealerRater by ERNESTO1376
Thely did an awesome job helping take care of our needs and we felt very welcomed at this dealership. Mr. Kim and Ms. Thely took our wants and turned them into reality. We appreciate them and will absolutely continue to do business with them and this dealership!!
Posted on DealerRater by Alainapinkham
The dealership was very supportive from start to finish. The communication was impeccable. I had e-mails and text messages that met my organizational needs. Jodi at the service desk was very informative and helpful. The tech that arrived was prompt and completed the task timely.
Posted on DealerRater by jjeselson
JOHN EVANS AND KIM Wells made buying this car so easy. I felt confident the entire time that I was delaing with professionals. And honestly Im so skeptical with buying cars I almost freeze completely. They really made it an enjoyable experience. Wow!! Our business will continue with them. Thank you!!
Posted on DealerRater by Hildebrants
I have bought several vehicles from OC Welch. I have always had a pleasant experience. This deal was no different. I went in knowing what I wanted and 2 hours later I was driving it home!!
Posted on DealerRater by barbgoodman
We were looking for a new truck with a similar trim package to my husband's current truck (F-150 XLT). I was able to get in touch with Sam Elliott and in less than 15 minutes we had what we were looking for. Sam has sold us our last 5 vehicles and was able to complete everything fast and kept us updated every step of the way! When it was time to come in a sign the final paperwork it was fast and a very easy transition. Chris in Finance was amazing as well! Can't say enough great things about OC Welch and the service that we receive with each new vehicle.
Posted on DealerRater by Tylersmom
Excellent support from the entire OC Welch sales team. Both Paul Mitchell and Craig Redker provided excellent service during sale, explained the process and the warranty.
Posted on DealerRater by Ed
Christopher Noland was amazing to work with. He was friendly his good attitude as professional.
Posted on DealerRater by SHERRYM112
Tracy Green is always helpful, always, smiling, and is honest and transparent. I appreciate her!
Posted on DealerRater by msully_30233
Friendly, Helpful, knowledgeable and ease to work with and I appreciate how quickly the booking process and the actual service is completed. Thanks
Posted on DealerRater by support42
Working with John and Kim was a great experience. And working with Justin was a smooth process. Overall, it’s a good experience.
Posted on DealerRater by Micdean1
Shia was very knowledgeable. The place was very clean. And I will be back for most services
Posted on DealerRater by heavy10
Tonya was absolutely fabulous to work with. She was so kind and had fantastic communication with us. We are staying in Sea Pines, on family vacation from Virginia, and as you can imagine, a non- functioning car with our three kids is not ideal during our special family time. I sincerely thank everyone from the service team to the techs to Tonya for squeezing us in so we can have a functioning APIM module during our long drive home. I was very thankful for the opportunity to utilize the Lincoln service team, because our local Ford dealership (Sheehey) does not have that option. It was of great value and I would absolutely return to this location again!! We have already called our local dealership back home and they have ordered the APIM module so it can be replaced next week. Thank you for the fantastic customer service and experience!
Posted on DealerRater by EMILY.MCCLENNY5
Christopher Noland hands down one of the best service advisors i have ever had the peasure to deal with. thank you!
Posted on DealerRater by NILSON7780
Best Ford dealership customer service experience yet! ! Tracy was wonderful. wish you had more like her.
Posted on DealerRater by FDEATS
Great to work with. Tonya has been excellent at relaying information at every step Give her a raise
Posted on DealerRater by ksharer
My old F350 had a number of issues. Chis Noland walked me through the cost and importance of each and helped me choose which were worth doing. Excellent advice and service.
Posted on DealerRater by bob@corsarohome.com
I just recently purchased a new vehicle and once again Sales manager Craig Redker made this a very pleasant, stress free, and exciting experience that this process deserves. Craig's knowledge, patience, and polite disposition make it happen. The process moves along smoothly thanks to Sales Consultant, Paul Mitchell, taking care of the many details that are involved in changing cars. Paul's immediate attention to these tasks with such speed and knowledge kept things moving along without a hitch. Putting everything into a proper format with the Finance manager was always one of my least favorite parts of the transaction. This is not the case with Manager Chris Black. Chris has been able to take the amount of legal information that needs to be verified and explain it in such a manner that all of it is completely understandable. Thanks to all you for a very pleasant experience. Thanks again !!!!!!! Bob & Joyce Cortese
Posted on DealerRater by Suncityjoy784
Always received complete, concise, courteous superlative service and genuine concern for myself and my vehicle from the personal at OC Welch.
Posted on DealerRater by abrmf6
Trisha was fantastic! She needs some help and support. Great attitude. Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all good. He made it right. We’re all human.
Posted on DealerRater by mattshukstor
Had no issues with my visit. Had a great experience with my service. The best experience with my car rental and everything was perfect.
Posted on DealerRater by ANN821JEFF
Been getting cars from this dealership for 13 years. Always been treated well and this last visit was no exception!! I’ll be back
Posted on DealerRater by Bobfults
Landon was great and has amazing customer service! Welcomed me when I walked in and updated me when my car was ready
Posted on DealerRater by NTANGALOS
Been buying fords from OC for over 33 years . Great service and friendly people on his staff . Personal friends with OC .
Posted on DealerRater by Lbhgolf
Dealership is very easy to work with. They addressed all my concerns. This is the first time I've been there and it was a pretty good experience. I definitely enjoyed it Gabe was fantastic. Your apartment was fantastic. It just a pleasure to be there, so thank you for doing business.
Posted on DealerRater by RUSSELLJOSEPH21256
Very prompt. They took me right in and was very quick in doing the work. Had a recall but was told it would not pull up so will be redone at. A later date. Only thing when I got home and read over paper work it did not say tires were rotated even though coupon said they would be.
Posted on DealerRater by srhall1965
I contacted Gabriel to schedule my car for routine maintenance and subsequently brought my car in as scheduled. The whole process was easy and seamless.
Posted on DealerRater by SUSANM417
Tracy Green was very helpful and professional she is Great addition to your staff keep up the good work Tracy!!
Posted on DealerRater by FENNELL1974
OC Welch and his team were extremely helpful and patient as we looked at many different Explorers. Experience was excellent as always
Posted on DealerRater by no
Got me in last minute and was able to make sure my experience was seamless. My child was in the hospital and I needed to put it on a rush. Robert listened and made sure that I was taken care of and my vehicle was ready quickly. Thank yall
Posted on DealerRater by tshanahan.personal
I had a great experience this morning while getting my car serviced. Everyone was so polite
Posted on DealerRater by ASHLEE.FERREIRA
Service has improved vs last few years. For an oil change and tire rotation I was in and out in less than an hour.
Posted on DealerRater by CNHUSTED
It was a pleasure purchasing my Lincoln Nautilus at OC Welch Ford Lincoln. Everyone there was very friendly and eager to help. Not my first and won’t be my last vehicle from this dealership.
Posted on DealerRater by Sealain
They were very helpful and considerate. They did the work, that was all I needed to do.
Posted on DealerRater by Gcal
Landen was courteous and pleasant. He made room in the schedule to provide us with”The works” maintenance. We are taking a long unscheduled trip and now we have the peace of mind that our vehicle was serviced. Thanks Landen for a job well done!!
Posted on DealerRater by Gary
Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
Posted on DealerRater by RON FAYFICH
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Posted on DealerRater by BADALAV
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Posted on DealerRater by SUNCITYDPBAKER
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
Posted on DealerRater by Hayescn26
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
Posted on DealerRater by ericstern9705
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher
Posted on DealerRater by RHATCHER47
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Posted on DealerRater by maryjaneedmunds
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Posted on DealerRater by BAMDAM12
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Posted on DealerRater by Reeah55
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
Posted on DealerRater by lauraleighbritt
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Posted on DealerRater by EDUARDOMOLINA1991
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
Posted on DealerRater by LARRY@THEBROBST.COM
We had a great experience at O. C. Welch Ford. Sam was helpful, but not pushy and we were very comfortable working with him. We would highly recommend O.C. Welch to someone looking for a Ford.
Posted on DealerRater by ChrisK
Great experience today when purchasing a new vehicle Sam Elliott did a great job giving us options to pick from
Posted on DealerRater by bklimes
Very easy and comfortable experience. Great at explaining and guiding a first time buyer. Thank you.
Posted on DealerRater by elymalave
Charles was a pleasure to work with. He helped us find the ideal car. Thanks
Posted on DealerRater by aed111.pgh
Great experience buying my new Bronco from Sam Elliott and the team at OC Welch!
Posted on DealerRater by SKRA530
Tracy is helpful and informative. She has helped me in the past and the same has been true.
Posted on DealerRater by GAMECOCKATHH
This was a great car buying experience. Tom was so nice and knowledgeable. Paul was also very nice and helpful. It was a great day for me!!
Posted on DealerRater by dar_maz
I’m very pleased with your mobile service. Ray was awesome. Jody was awesome and very convenient that Service the mobile van.
Posted on DealerRater by WEBBCONSTRUCTION96
Gabriel the technician was very thorough and explained everything in detail. He was professional and handled everything with such ease. Gabriel is an asset to this organization.
Posted on DealerRater by JCUNITED5
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