Reviews

Add A Review
From beginning to end O C Welch was a great experience. Their communication is like no other. I never had to wonder what was going on or what was happening next. They are great to work with.
A very positive experience thanks to Tonya Service Advisor who kept me informed as to the progress of my car’s service. My car was completed and returned clean. Tonya reviewed everything that was done and reviewed the report on the condition of my car. Everyone I dealt with was professional, competent and a pleasure to work with.
Trisha was great. Got the deal done in a very short period of time. Best experience by far.
Excellent Service!!!!!
Great staff, great service
Parrish did an excellent job of explaining all the features on the new Ford F150. He made my new purchase seamless, thanks Parrish
We were traveling to the area visiting friends when our electrical system started acting strange then it wouldn’t start. I fiddle around with it till I got it to start. We called the dealership late in the day and they were able to get us in at approximately 4:30 and we left before 5:30 with our car totally repaired turned out It was just a battery, but they checked out every other item in the car. Goerge treated us very good. He was very professional & and courteous, as was the entire crew. Thanks again for saving our visit with our friends!!
My F250 blew a turbo hose on the afternoon of Oct. 19. I was between Bluffton and Savannah. I made it to O.C. Welch service shop at 5:29. They were wrapping up preparing to close at 6:00. Ross listened to my situation and all of a sudden Chase stepped in from the back. The initial thought was there was no one available to start the repair and possibly not even the part. But Ross and Chase stepped into action, got vehicle info and part needed. Chase made the repair, Ross got all the info and the paperwork and they had the repair completed and I was leaving at 6:00, closing time! Absolutely phenomenal work! Thank y'all.
I had service work done on my auto in Sept 2026 and the experience was absolutely awful. However after a road trip my auto was not acting right and I found myself back at OC Welch and after the way I was treated last time that was the last place I wanted to be. This time it was a night and day difference, the communication was spot on and the team could not have been nicer. Nobody wants to take their vehicle to the shop but after the service I received today I was happy to be a ford owner. Thank you everyone who assisted me.
I came into OCWelch Ford in Bluffton, SC for a routine quick oil change. I received professional and friendly service from all people that encountered, including OC Welch, himself. I most recently purchased four new Michelin tires for our F150 mostly due to age. Also got an oil change. OC and team will keep this truck running and in great shape for years! Thank you.
Gabe the service advisor is literally the best!!! Always super helpful and friendly. Bob and Arturo in parts are also pretty great!!
I was pleasantly surprised by the professional and quick service that I experienced at the OC Welch service center. Tonya Conover is the quintessential service advisor at her position on your team. Excellent service, outstanding personnel!
Best of the best. George Melendez over in the quick lane was spectacular and went above and beyond. He helped me with an issue concerning my tailgate lock and personally repaired it. He was accurate with timing and helped me with previous issues. He has a lot of knowledge and extremely professional.
Amazing
Got in and out. Great service
I am offering my enthusiastic and sincere thanks to OC Welch Ford for their prompt and courteous attention to my repair concerns. Thank you so very much and I look forward to visiting OC Welch again.
Thelma was amazing!!!!! She got me into my next dream car after trading in my 2023 Bronco Sport. I couldn’t be more happy with the care and finesse of her handling my sale!! The amazing of exuberance and exhalation I felt signing the paperwork has my stomach fluttering with butterflies! Thelma and the crew over at O.C. Welch Ford are fantastic, especially when it comes to military members!!! Will definitely come back for my next vehicle!!!
Had vehicle serviced at O.C.'s yesterday. Minor problem followed which was handled expeditiously by George and Landon. Their follow-up handling is what was exceptional. I thank you both..
Great Service!
I recently purchased a Ford F-450 from O.C. Welch Ford-Lincoln, and I couldn't be happier with the entire experience! From start to finish, OC and his team made the process incredibly smooth, straightforward, and enjoyable. Communication was excellent, everything was handled professionally, and the entire transaction was seamless. Being in the automotive business myself, I have a tremendous appreciation for dealerships that truly understand customer service and know how to make the buying experience effortless. OC and his team certainly delivered on all fronts. It's refreshing to work with people who genuinely care about their customers and take pride in what they do. A big thank you to OC, Chris, and the entire team at O.C. Welch Ford-Lincoln. First-class experience all around, and I wouldn't hesitate to do business with them again. Highly recommended!
OC Welch is a fantastic place to buy a car! Their sales staff is kind and caring patient, but not pushy. Please consider them next time you’re looking for a vehicle.
Long wait even with appointment. Oil change almost 2 hours. I had to reset my milage from key admin setting which was not done by technician
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
I just wish I could get a lower interest rate my sales man was very awesome
I’m assuming this is for my tire repair. I brought it in told Landon in the Quick Lane I have a bolt in my tire. The guys were able to fix it because it was in the middle of the tire. There was no charge as I had purchased the tire care plus option when I bought my truck. They also went the extra mile and evened out the rest of the tires and topped off my washer fluid.
Had the truck put in service department for an actuator Dan repair under warranty 2023 F150 Powerboost. During the course of the repair that handle was damaged. After a couple calls I gave up never heard a response back. The service manager called me set up the appointment. Appointment gave me a vehicle to drive while the handle was being repaired. Whoever they used did such a good job that it looked like the damage never happened. They really did do a good job repairing that handle and it was the driver‘s door handle so it was obvious you couldn’t miss it. I’m went ahead and gave them the five stars because after some effort and I finally gave up, they did call me back and set everything up to make it right. There’s no need for pictures because there’s no need and everybody showing each other‘s mistakes online we all make mistakes they still get five stars because they made it right.
I came in looking for a dependable vehicle that would fit in my budget. Mr. Sam Elliott did such an awesome job and went out of his way to find the perfect vehicle for me. Very professional and caring individual. I will be sending customers to see you!
Very good service and the guys checking me in were very courteous! It took a little longer than expected but very grateful for them getting me an appointment on short notice
Excellent work and help from Mrs. Thely Daust 100% would recommend thank you for all the help and making it so easy and thank you to Mr. Chip for helping us get it done.
Thanks to your dealership for excellent service. Service Advisor Nancy Andrews was super helpful and just an outstanding individual. When my vehicle was returned tome and I noticed that the initial warning light was still on, I returned to her and she immediately had the code cleared. I will surely make my next appointment thru her.Thanks.
Dealership was great to work with. Samuel my salesman was totally awesome and knowledgeable and astute in the business. I appreciate people like this as that’s the way I operate every day of my life. Always a please working with people who cares about others and tries to accommodate them in every regard. Great experience. I will be a returning customer.
I recently purchased two Ford F-150s from O.C. Welch Ford in Hardeeville, SC for my company fleet and had a great experience. Salesman Sam E. was straightforward, knowledgeable, and made the process easy — no pressure and clear communication the whole way. Finance manager Chris B. was equally professional and efficient, getting everything handled cleanly so we could get the trucks into service quickly. The dealership has a solid selection and the staff is easy to work with. If you’re in the Hardeeville or Lowcountry area looking for F-150s (or any Ford) for personal use or a commercial fleet, I’d recommend O.C. Welch Ford. Sam E. and Chris B. took good care of us.
Outstanding service was received when i took my car in for a service item. They handled it with professionalism and performed the work while I waited. My only complaint is that it took me multiple calls into the service department before someone answered the phone to book my appointment. I left multiple VM's and nobody called me back. On about the 4th call over a couple weeks into the service phone line, they picked up and were extremely nice and helpful.
Sam was a terrific salesman! Extremely helpful !!!
Trish Mittelbrom has done an outstanding job in finding the perfect Bronco for me. Trish is professional, diligent, thorough and manages the entire negotiation with patience and efficiency. She is a breath of fresh air in purchasing a vehicle!!! Kudos to OC Welch Ford for hiring such a terrific gal. What an asset!
Thely Daisy and William Daniel gave us a red carpet experience from beginning to end. Thely is just an all around kind person and made the experience simple. William is a straight forward and honest manager- he asked what I wanted for the deal to happen and did exactly that. We will be enjoying our Bronco Raptor for years to come!
O C Welch Ford Lincoln is the best place to buy or lease in South Carolina or Georgia. Friendly knowledgeable people and the service is the best
Great visit, got me in and out quickly and efficiently, notified me of upcoming service needs. Gets better every visit.
The entire staff was incredibly helpful in a very stressful situation! I was not planning on being stranded without a car while on vacation with my 3 kids, but here we are! Trisha made the transaction easy, my kids were accommodated, and the car is a great fit for our family.
Thank you for a Wonderful experience! We love the new Truck!!!
Just came in to browse and left with a brand new vehicle! Thely was amazing to work with and she is so nice and helpful. She knows how to help customers and is always on the customers side. Would highly recommend her to anyone and I would definitely do business with her again!
Thely was great do deal with and very professional. Made the new truck buying experience very easy. Thely definitely puts the customer first.
David a great sale person..
I went to the dealership just to see what they had! I walked the lot for a few minutes and found several trucks I was interested in. Charles “salesman” was very attentive but with zero pressure. He got me the keys to the trucks and left me to check them out but he was standing by waiting to answer any questions I had. I bought a 2026 F350 and it was the smoothest buying experience I have ever had. Charles along with the finance manager made it that way. I will be back for sure
Paul Mitchell was great helping us with our new Aviator, made the whole process smooth and easy. All we had to do was pick which color we wanted and drove it home! Would definitely recommend to a friend!
My experience from start to finish went smoothly. From identifying the vehicle, insuring it was a certified Lincoln preowned, to its certification level. I was kept informed of the preparation process along with pictures and a video. The salesman arranged to have the vehicle delivered to our home (about a two hour drive). Finally, the vehicle was priced fairly.
Found myself stranded Christmas Eve away from my upcountry home when my 2020 Lincoln Aviator would not start. Despite covid issues; the folks at O.C. Welch hung in there to get me going again. Cindy, Eric and even Mr. OC got involved. Thank you Steve Kay Anderson SC October 2026 A visit for warranty repair was easy with help of Tonya,Judith and Alexis. Thanks Steve Kay
Had an excellent experience buying a vehicle from O.C Welch dealer, Carolina Da Silva went out of the way to make the sale pleasant, finance department was prfesional and courteous, will recomend 100% buying from them.
Charles was a pleasure to work with and the purchasing process was a breeze. Thank you OC!
We love our F-150 from Davis!
Working with Tom makes car shopping fun and easy. Highly recommend you ask for Tom!
Trish is phenomenal! Attention to detail and goes the extra mile!!
We bought a 2026 Ford F-150 about couple weeks ago we are really enjoying the Ford we had gotten a sweetheart deal our sales representative which was Tricia she was magnificent very well knowledgeable of everything she did and she know how to treat a customer if we ask a question if she didn't know it she will find the answer I thank God for her and thank you very much for the sweetheart deal we will be recommending other family members and friends to you guys again thanks a lot go see OC for sweetheart deal love you guys may God bless you all
I recently purchased a CPO 2025 F-150 Crew Cab from O. C. Welch Ford in South Carolina, and I couldn’t be happier with the entire experience. I initially worked with Craig Redker, the Used Car Manager, who started the transaction, and Carolina DaSilva, who assisted with the rest of the process. From beginning to end, everyone was professional, straightforward, and easy to work with. The truck I purchased was absolutely mint with only 3,200 miles. O. C. Welch Ford had, by far, one of the best selections of pre-owned and Ford Certified F-150s I found anywhere in the South Carolina region. I also received a very fair trade-in value for my truck. There was no back-and-forth haggling or games — everything was straightforward and exactly as discussed. I received the Ford Certified CPO rate of 4.9% for 60 months, exactly as Ford advertised, with no attempt to change or mark up the interest rate. They emailed me the buyer’s order, and it was exactly what we had agreed to over the phone. They even delivered my new truck directly to my home, completed the paperwork with the driver, and took my trade back to the dealership. The entire process was incredibly convenient. I worked in a dealership myself until recently, and I can honestly say that I was treated exactly the way I would have wanted my own customers to be treated when I was in the business. I highly recommend O. C. Welch Ford, Craig Redker, and Carolina DaSilva. They earned this 5-star review, and I would absolutely do business with them again.
Davis was great!
Davis was very knowledgeable about the Bronco Sport and told me the differences between the Bronco and Bronco Sport. It’s too bad Ford don’t make the Excape no more!
Meet Thely in late Saturday closing time she help me find the right truck I need . Chip and Scott help me get me my truck approved I recommend OC Welch Ford . Go see Thely at OC if you need Truck . She cared about her customers.
Bought my second car this year from Paul Mitchell. He was a straight shooter who was easy to work with when I bought a Lincoln Nautilus in April, so when I wanted to buy a Ford Ranger this fall I hoped he could help me there, and he was terrific again. I'm very satisfied working with this dealership.
We recently purchased a Navigator through Paul Mitchell. It was a great experience, which is generally tough to say when buying a vehicle. Paul(very nice guy) showed us multiple SUV's and helped us land on the perfect Navigator. Closing the deal literally look an hour and a half and was painless, I didn't feel like they were trying to pull one over on me. They had the truck cleaned up, gassed up, and ready to go by the time paperwork was done. Would recommend to a friend!
I had such an amazing experience working with Thely! As a first-time car buyer, I was honestly nervous and didn’t know what to expect, but she made the entire process so much easier and less stressful. From the beginning, she was incredibly helpful, patient, honest, and genuinely caring. I never felt pressured or like I was just another sale. Thely took the time to answer all of my questions, explain everything to me, and make sure I felt comfortable with my decision. She truly went above and beyond to make sure I understood the process and felt confident in my purchase. You can tell that she genuinely cares about her customers and wants them to have a good experience. I’m so grateful that I had Thely to help me through my first car-buying experience. If you’re looking for someone who is honest, caring, knowledgeable, and actually has your best interest at heart, I highly recommend asking for Thely! She was absolutely wonderful to work with! ❤️
OC Welch is always your best choice if you are wanting to buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!! Thank you Sam and OC
OC Welch is always your best choice if you wanted buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!!
I highly recommend Sam Elliot and O.C. Welch Ford. Sam is an excellent sales representative and a true asset to this dealership. I have purchased multiple vehicles from Sam, both personal and commercial. The dealership is well organized and handled my most recent purchase competently. Thanks Sam! The Raptor is a Blast! Skip
Trisha Mittelbronn was my salesperson today and did a fantastic job. Her communication was on point. She was very responsive to my initial emails and answered all of my questions completely. Trish was very knowledgeable with financing, the trade-in process and of all the warranties associated with my purchase. She made the entire transition into my new F-150 smooth and painless. I highly recommend asking for Trish if you stop by the O.C. Welch Ford dealership. Thank you Trish!
Trisha was courteous, but as a remote (phone) buyer, my experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day delay that impacted my ability to manage time-sensitive paperwork. Additionally, Justin did not respond to my email and instead had Trisha follow up via text, which felt indirect and unprofessional. I was also uncomfortable with the use of pressure tactics to push the extended warranty, and ultimately felt compelled to purchase it due to those tactics rather than making an informed, confident decision. Overall, the experience could be improved with more consistent communication and a more professional, customer-focused approach for remote buyers.
Good
I recently purchased a new F250 from Craig Redker at OC Welch Ford. This was the second truck I have purchased from Craig and OC. Just as my first experience, Craig made the second purchase very easy and streamlined. He also enabled me to buy much more truck than I had originally intended and I’m very pleased. The level of personalized service and professionalism was top-notch. This f250 is my 7th ford truck and I will certainly continue with them in the future. Thanks Craig and OC!
Highly recommend coming to OC Welch for your next vehicle! Come see Thely, Chip and OC Welch, they will make anything possible for you! Had to track down Thely from where she was before, always worked with her at Vaden Nissan, so I had to come over here and work with her again, she’s simply the best in the business!! Go see OC!!!
Outstanding, Hassle-Free Service at Quick Lane! Brought my Mustang and F150 into the Quick Lane at O.C. Welch in Hardeeville for routine maintenance, and the experience couldn’t have been smoother. From the moment I pulled up, Tracey, our service advisor, was welcoming, attentive, and got everything checked in without delay. The turnaround time lived up to the "Quick Lane" name. They took care of the oil change, tire rotation, brake service, and multi-point inspection quickly and thoroughly, keeping me updated throughout the wait. There was no pressure to tack on unnecessary add-ons—just honest communication and professional, high-quality work. The waiting area is clean, comfortable, and has a café. The entire crew makes customer service a clear priority. It’s rare to find a dealership service department that values your time this much. Highly recommend O.C. Welch Quick Lane to anyone in the Lowcountry looking for reliable, top-notch vehicle service!
Great place!!
Charles Derrer did a great job and made my F-150 very easy. I would like to thank Charles and Chip Welch.
Great experience!!! Trisha was awesome!!! Would definitely buy from OC Welch Ford again.
Tom Landry at OC Welsh Lincoln was an exceptional sales associate. He was in constant contact with me and found the exterior and interior colors that I was looking for. He applied various discounts and presented me with a great deal. This was the best leasing experience I’ve had over the past 30 years. I should also mention Paul the financial associate. He was very patient and thorough and explained all the cost associated with my lease.
My wife and I had the most enjoyable experience recently at O.C. Welch in Bluffton, SC. Our salesman, Sam Deen, made everything easy, comfortable and stress free as we purchased a car and a truck. We highly recommend buying a car here and make sure you ask for Sam!!
Carolina was great! Amazing working with her! Highly recommend her help if you’re looking to buy!
Charles was a tremendous help in helping me select a car. I am delighted to be going home in a Bronco Raptor
Great team effort at OC Welch Ford; especially the Quick Lane Service Team! They are real pros!! Well done OC!
My husband purchased a used F-150 from Carolina. She was very willing to help make the purchase successful. We appreciate her enthusiasm ,her best effort and polite service . I can highly recommend Carolina!
My service rep. Mike, kept me informed throughout the process. He was knowledgeable and polite, a pleasure to work with.
1000% improved scheduling. Communication while waiting and wait time.
100% exceeded my expectations, from sales through follow up. Great job done by all..!
We couldn't be happier with our experience at OC Welch purchasing a newer truck. Thely Daust made the entire process easy and stress-free. She was friendly, knowledgeable, and took the time to understand exactly what we were looking for. A special thank you to Chip Welch, the VP, who personally came over to assist us. It was clear that both he and Thely truly cared about helping us find the right vehicle at a price we could afford. Their professionalism, courtesy, and dedication made a huge difference. We left feeling valued and confident that we got a fantastic deal. We highly recommend them to anyone looking for honest, customer-focused service.
Sam Elliott and Chris were extremely helpful at OC Welch. I highly recommend them and the dealership.
Was ok just takes so long to buy a new vehicle
This morning we had a very nice visit with Paul Mitchell who was very happy to help us drive a Lincoln Nautilus. I have never met a nicer - absolutely no pressure- salesman, and I have dealt with 100s of salespeople in my lifetime. If you go to this Lincoln dealer, we recommend you ask for Paul.
After 11 years, I decided to trade in my 2015 F150 for a smaller Maverick. I met Thely Daust at O C Welch who spent hours showing me both new and late model Mavericks on their lot. Thely spent hours helping me narrow my selection and then working with her sales manager to arrive at a deal which we both agreed to. I was very happy to drive away in my “new” 2025 Maverick. Thank you, Thely, for your patience and professionalism.
My wife and I just bought a brand new Lincoln from OC Welsh Ford Lincoln. Paul Mitchell our sales representative was fantastic. I cannot say enough about how easy this process was dealing with OC Welsh. I would highly recommend anyone in the market for a new or used Vehicle to reach out to Paul Mitchell I promise you you will not be disappointed
Tonya did a great job managing my service appointment on my Lincoln. Very professional and competent
Great service
Excelente service! Carolina Da Silva made the buying process supper easy. Highly recommend.
April is the best Service Advisor- always gets me what I need with a smile!
Great experiance. They had ALOT of inventory and found the truck I was looking for.
Excellent service and the Lincoln service department was great! Thanks for the timely communication.
Tracy Green at Quik lube is the only person Who knows what she’s doing with all the employees who are answering the phone calls she is extremely knowledgeable, Polite and caring person! Great asset to OC Welch! Thank you, Tracy…
Thely, chip and Chris where super helpful with the purchase of my Bronco. Thank yall
Great experience with everyone that I dealt with especially my sales person Sam Elliott. I would highly recommend doing business with this dealership.
We were interested in buying a used or new Lincoln Nautilus so we stopped at OC Welch to have a look at their inventory. We were met by Tom Landry and explained what we were looking for. It was late in the day and Tom stayed to show us the vehicles and explain the differences in the models. We had never been a Ford buyer before and we were looking to trade in our Lexus. Tom was very patient and took the time to tell and show us the different models. We were very impressed with his knowledge and Customer Service skills. We agreed to come back on Monday to review a few different models. Tom showed us 4 different cars that we were interested in and brought them to the front of the dealership for us to compare and make a decision. We spent several hours before we decided on a 2026 Lincoln Nautilus Reserve 2. Tom was outstanding throughout the entire process until we drove off with our new Lincoln Nautilus. We are both seniors and this is by far the best experience we’ve ever had in buying a vehicle. I apologize for the long review but it is important to call out outstanding Customer Service and Tom Landry has it. Thanks again Tom for switching us to a Lincoln customer. Sincerely, Bob and Carol Rebele
Sam was great during the entire car selection process. We weren’t planning on buying anything but Sam found us the perfect car! We would definitely recommend him!
OC Welch Ford has been selling vehicles to our family owned business for over 3 decades. We appreciate how hard OC, Chip and the rest of his team work to ensure a great buying experience. You build that kind of relationship based on trust and service.
Had a great experience working with Peter Bentley. So helpful and kind!
The purchase of our new car went very smoothly. No pressure, and in reality the car sells itself. Working with the staff at O.C. Welch was delightful.
We purchased 5 vehicles to support our fleet needs. Samuel Elliott was responsive, flexible and pulled together a great deal for us. We're very happy with our purchase and look forward to maintaining a solid relationship with OC Welch… Ford from here on out! Thank you!
I am extremely satisfied with the whole process. I arrived at 5:30 PM with no vehicle in mind. I told the sales rep. what I needed, and I went home at 7:30 PM with a new used truck. I am extremely satisfied.
They made the experience pleasant. They were very knowledgeable. They exceeded my expectations!
Marifel was very honest and courteous through my purchase of my 2011 Lincoln MKZ Hybrid. She sent me pictures of what it looked like. I bought it without seeing it in person. She answered any questions I had about the car and the buying… process. She called me the next day to make sure I was happy with the car. She will help you to make buying very easy and simple.
New sales rep could not be more helpful and professional. He will go far! Also Michelle in service was awesome too!
Shopping through several avenues for a larger vehicle than what we had, my husband came across the 2019 Ford Expedition Max. He was approached by salesperson Angela Gorg. Knowing O.C.Welch's reputation, we allowed her to guide us through… the car buying process
Excellent response from Sales team. Answered all of my questions and provided good advice.
I brought my truck to OCW to repair / remove a large dent in the rear door . I dealt with Tim in service he’s great to work with and is committed to customer satisfaction. Tim went way beyond the norm to get the dent guy to take care of my… truck . It came out perfect !
Fantastic car buying experience. No hard sales pitch. Felt comfortable and in control of the entire process. Ask for Sam Elliot. He was our sales consultant. Never had a better car experience.
They have tons of choices and really great sales team.
First class experience from beginning to end. Oil change and rotation was handled perfectly.
I had a great experience. Alexis James was very knowledgeable. He got me a great deal. He was patient as we walked the lot and found the best car for me and my family. I told my other friends and family about him.
We had a very pleasant experience at O.C Welch Ford. Our sales consultant Samuel Elliott listened to what we were looking for. He was very pleasant to deal with and made the whole process easy.
This is the third vehicle I have purchased from OC Motors. Each experience has been more positive than the last….. quality service with a smile exclamation.
Purchased a 2023 Lincoln Natilus from OC Welch Ford Lincoln. Every step of the process was handled professionally, friendly, and with great communication. Our experience working with OC and his team on this purchase was amazing. And, best… of all, my wife drove away with her dream car. Thanks OC!
Sam Elliott went above and beyond to make sales process pleasant.
OC was a pleasure to work with. He knew we were in the market for specific vehicles and he notified me when he had them in stock, then held an order for me even though he only had a verbal commitment. He didn't sell the vehicles to another… buyer even though there was high demand, and for that, he gets 5 stars for his integrity.
I was completely unaware that customer service could be taken to this tier. O.C. Welch has incredible anticipation of customer needs. Hands down… the smoothest car buying experience I have ever encountered. O.C. thoroughly covered all… bases… value, trade in, add ons, delivery… Dedication, and hard work shined through every step of the process. Thank you, O.C. for putting some ease in my otherwise hectic life. Extremely thankful, Stacy Ritchie
OC made buying our Ford Expedition easy and stress free for our growing family. He was always available to answer any questions and meet all of our needs. We are so thankful for his help! This is the second vehicle we have bought from OC… and we will continue to use and support him.
One of the most reputable men in the business. OC and his staff always go above and beyond!
In for service at 10, out at 10:45! Great job!
This Ford company changed the oil in both of my Mercedes. In the time it took me to get an appointment at Mercedes. Same oil, better prices.
Mr Welch personally called me and helped me solve my service issues as always personable professional service Top Notch exceeded Expectations
Through and very efficient!! Phil was very professional as always!!
Totally satisfied
Was easier than ordering a good beer. In and out in an hour. LOVE the truck. If you have not bought from OC Welch, you've not yet seen how a professional conducts business.
Fast and friendly expert service, even did a recall fix, on their own, without me having to make an extra appointment. They also do excellent work.
Took my 2013 F150 in for re-call work and had O C Welch do my brakes and back up camera. $$ we’re reasonable and work done timely
Service with a smile
my service adviser Cindy & mechanic Greg were OUTSTANDING!!!
Even though I live closer to the dealer who sold me my Lincoln, I drive OCWelch because of their dependable and courteous service department. I will probably buy my next vehicle from them.
I was travelling 1000 miles from home when a hinge holding the tailgate window on a Ford Explorer broke leaving the window hanging on by one hinge. I was able to get the window back in place and get to the dealership without an appointment and received great service and care when, in fact, the dealership was scheduling appointments for service work a week out. Thy ordered parts for overnight receipt and repaired to vehicle the next day. They provided interim transportation and completed the work as planned. They could not have been more helpful in keeping me on schedule. This is a class organization.
Awesome service when buying my wife's Explorer. Got the car I wanted for a better price than I expected.
Have my truck in for a courtesy oil change without an appointment. Cindy took care of my vehicle. Many thanks.
After talking with Mr. Welch, the issues we had were resolved!! I would recommend his dealership as one of the best in the southeast!!
Lincoln sales person (Karen) and her sales manager (Chris) were very professional, pleasant and helpful to work with. There was no pressure to buy. Opposite experience from another dealership we had visited to test drive a Jeep before making a buy decision. Paperwork was well organized and that manager (Kermit) stayed late to accomodate my work schedule. Definitely not what you think of as a typical car buying experience. This is our 3rd car from them in 14 years -- very satisfied with all three experiences.
Maria W works very hard to provide an exceptional level of customer service.
happy with the service, time consumed, etc
I shopped around for tires. The dealership had the best price, comparable to the online order it yourself guys with no hassle. No hard sell tactics or smoke and mirrors. They just listened to what I wanted, showed me options, and set up the install. Great service department. They earned my future business.
Worked out the deal on a 2013 Ford exec car via email. The dealership was 3+ hours away and the sales manager stayed late to meet us had the car setup and prepped ready to go at the front door when we got there. He worked to make sure everything was right when we got there. The whole experience was one of the best ever buying a car.
I had my warranty service and an oil change done yesterday. The service was very fast and completed in the time frame they told me. In addition they washed my car after completing the work. I also had my 20,000 mile warranty work done at the same time and everything was done perfectly. It was a pleasure doing business with them.
My wife and I have been buying new and used cars from O.C. Welch Ford for over 16 years. The dealership offers a great product backed by great service at a great price. The size of the dealership is huge, but we've never felt like "just another customer." I've never felt "pressured or taken advantage of" in any way throughout our buying experiences, I've dealt with various sales associates, sales managers, and even O.C. himself, and I always felt good about the integrity of the vehicle and that of the owner. I've never hesitated on referring family and friends to the dealership which has resulted in cars being purchased by my parents, sister, as well as my wife's grandparents; the transactions were easy and there were never any surprises. O.C Welch Ford goes above and beyond to satisfy their customers.....before, during, and after the sale.
This is my second new vehicle purchase from OC Welch in Hardeeville, SC. Mr Welch was personally involved and extremely helpful with all aspects of the vehicle purchase from the vehicle selection to financing and delivery. Will be looking forward to the third and subsequent purchases. Thank you Mr. Welch
My recent visit at O.C.Welch Ford Lincoln was an extremely pleasant experience. They honor their promises, treat their customers with respect and provide excellent service. Mr. O.C. Welch gives customers his undivided attention to make sure their car buying experience is second to none. Whether using sales or service you will find the staff at O.C. Welch Ford Lincoln in Hardeeville, SC friendly, knowledgeable and committed to customer satisfaction.
I just purchased a Ford Mustang for my son and I live in Ft. Lauderdale now. He is having it shipped directly to my house! I have been doing business with OC Welch since my first job with Ford Motor Company and I was a Field Manager for Ford Motor Company in Jacksonville in 1986. I was a consultant to the Ford dealers in both Georgia and Florida and decided to buy my wife's first car from OC Welch. I have been purchasing all my family's cars from him ever since. You won't find a more honest and reputable dealer anywhere that gives you a competitive price and the feeling that you bought a car from your next door neighbor. I highly recommend you go online to their website even if you don't live near the dealership...your car or truck buying experience will be one that you will enjoy for the rest of your life!
We Came All the way from Florida to purchase a 2nd auto from this Company. When you walk in the door you feel like you just walked into and old Friends home and it was so nice to have the owner of the dealership take such interest in his customers. We will be back.... Sincerely Vickie M Bradenton, Florida
From beginning to end O C Welch was a great experience. Their communication is like no other. I never had to wonder what was going on or what was happening next. They are great to work with.
A very positive experience thanks to Tonya Service Advisor who kept me informed as to the progress of my car’s service. My car was completed and returned clean. Tonya reviewed everything that was done and reviewed the report on the condition of my car. Everyone I dealt with was professional, competent and a pleasure to work with.
Trisha was great. Got the deal done in a very short period of time. Best experience by far.
Excellent Service!!!!!
Great staff, great service
Parrish did an excellent job of explaining all the features on the new Ford F150. He made my new purchase seamless, thanks Parrish
We were traveling to the area visiting friends when our electrical system started acting strange then it wouldn’t start. I fiddle around with it till I got it to start. We called the dealership late in the day and they were able to get us in at approximately 4:30 and we left before 5:30 with our car totally repaired turned out It was just a battery, but they checked out every other item in the car. Goerge treated us very good. He was very professional & and courteous, as was the entire crew. Thanks again for saving our visit with our friends!!
My F250 blew a turbo hose on the afternoon of Oct. 19. I was between Bluffton and Savannah. I made it to O.C. Welch service shop at 5:29. They were wrapping up preparing to close at 6:00. Ross listened to my situation and all of a sudden Chase stepped in from the back. The initial thought was there was no one available to start the repair and possibly not even the part. But Ross and Chase stepped into action, got vehicle info and part needed. Chase made the repair, Ross got all the info and the paperwork and they had the repair completed and I was leaving at 6:00, closing time! Absolutely phenomenal work! Thank y'all.
I had service work done on my auto in Sept 2026 and the experience was absolutely awful. However after a road trip my auto was not acting right and I found myself back at OC Welch and after the way I was treated last time that was the last place I wanted to be. This time it was a night and day difference, the communication was spot on and the team could not have been nicer. Nobody wants to take their vehicle to the shop but after the service I received today I was happy to be a ford owner. Thank you everyone who assisted me.
I came into OCWelch Ford in Bluffton, SC for a routine quick oil change. I received professional and friendly service from all people that encountered, including OC Welch, himself. I most recently purchased four new Michelin tires for our F150 mostly due to age. Also got an oil change. OC and team will keep this truck running and in great shape for years! Thank you.
Gabe the service advisor is literally the best!!! Always super helpful and friendly. Bob and Arturo in parts are also pretty great!!
I was pleasantly surprised by the professional and quick service that I experienced at the OC Welch service center. Tonya Conover is the quintessential service advisor at her position on your team. Excellent service, outstanding personnel!
Best of the best. George Melendez over in the quick lane was spectacular and went above and beyond. He helped me with an issue concerning my tailgate lock and personally repaired it. He was accurate with timing and helped me with previous issues. He has a lot of knowledge and extremely professional.
Amazing
Got in and out. Great service
I am offering my enthusiastic and sincere thanks to OC Welch Ford for their prompt and courteous attention to my repair concerns. Thank you so very much and I look forward to visiting OC Welch again.
Thelma was amazing!!!!! She got me into my next dream car after trading in my 2023 Bronco Sport. I couldn’t be more happy with the care and finesse of her handling my sale!! The amazing of exuberance and exhalation I felt signing the paperwork has my stomach fluttering with butterflies! Thelma and the crew over at O.C. Welch Ford are fantastic, especially when it comes to military members!!! Will definitely come back for my next vehicle!!!
Had vehicle serviced at O.C.'s yesterday. Minor problem followed which was handled expeditiously by George and Landon. Their follow-up handling is what was exceptional. I thank you both..
Great Service!
I recently purchased a Ford F-450 from O.C. Welch Ford-Lincoln, and I couldn't be happier with the entire experience! From start to finish, OC and his team made the process incredibly smooth, straightforward, and enjoyable. Communication was excellent, everything was handled professionally, and the entire transaction was seamless. Being in the automotive business myself, I have a tremendous appreciation for dealerships that truly understand customer service and know how to make the buying experience effortless. OC and his team certainly delivered on all fronts. It's refreshing to work with people who genuinely care about their customers and take pride in what they do. A big thank you to OC, Chris, and the entire team at O.C. Welch Ford-Lincoln. First-class experience all around, and I wouldn't hesitate to do business with them again. Highly recommended!
OC Welch is a fantastic place to buy a car! Their sales staff is kind and caring patient, but not pushy. Please consider them next time you’re looking for a vehicle.
Long wait even with appointment. Oil change almost 2 hours. I had to reset my milage from key admin setting which was not done by technician
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
I just wish I could get a lower interest rate my sales man was very awesome
I’m assuming this is for my tire repair. I brought it in told Landon in the Quick Lane I have a bolt in my tire. The guys were able to fix it because it was in the middle of the tire. There was no charge as I had purchased the tire care plus option when I bought my truck. They also went the extra mile and evened out the rest of the tires and topped off my washer fluid.
Had the truck put in service department for an actuator Dan repair under warranty 2023 F150 Powerboost. During the course of the repair that handle was damaged. After a couple calls I gave up never heard a response back. The service manager called me set up the appointment. Appointment gave me a vehicle to drive while the handle was being repaired. Whoever they used did such a good job that it looked like the damage never happened. They really did do a good job repairing that handle and it was the driver‘s door handle so it was obvious you couldn’t miss it. I’m went ahead and gave them the five stars because after some effort and I finally gave up, they did call me back and set everything up to make it right. There’s no need for pictures because there’s no need and everybody showing each other‘s mistakes online we all make mistakes they still get five stars because they made it right.
I came in looking for a dependable vehicle that would fit in my budget. Mr. Sam Elliott did such an awesome job and went out of his way to find the perfect vehicle for me. Very professional and caring individual. I will be sending customers to see you!
Very good service and the guys checking me in were very courteous! It took a little longer than expected but very grateful for them getting me an appointment on short notice
Excellent work and help from Mrs. Thely Daust 100% would recommend thank you for all the help and making it so easy and thank you to Mr. Chip for helping us get it done.
Thanks to your dealership for excellent service. Service Advisor Nancy Andrews was super helpful and just an outstanding individual. When my vehicle was returned tome and I noticed that the initial warning light was still on, I returned to her and she immediately had the code cleared. I will surely make my next appointment thru her.Thanks.
Dealership was great to work with. Samuel my salesman was totally awesome and knowledgeable and astute in the business. I appreciate people like this as that’s the way I operate every day of my life. Always a please working with people who cares about others and tries to accommodate them in every regard. Great experience. I will be a returning customer.
I recently purchased two Ford F-150s from O.C. Welch Ford in Hardeeville, SC for my company fleet and had a great experience. Salesman Sam E. was straightforward, knowledgeable, and made the process easy — no pressure and clear communication the whole way. Finance manager Chris B. was equally professional and efficient, getting everything handled cleanly so we could get the trucks into service quickly. The dealership has a solid selection and the staff is easy to work with. If you’re in the Hardeeville or Lowcountry area looking for F-150s (or any Ford) for personal use or a commercial fleet, I’d recommend O.C. Welch Ford. Sam E. and Chris B. took good care of us.
Outstanding service was received when i took my car in for a service item. They handled it with professionalism and performed the work while I waited. My only complaint is that it took me multiple calls into the service department before someone answered the phone to book my appointment. I left multiple VM's and nobody called me back. On about the 4th call over a couple weeks into the service phone line, they picked up and were extremely nice and helpful.
Sam was a terrific salesman! Extremely helpful !!!
Trish Mittelbrom has done an outstanding job in finding the perfect Bronco for me. Trish is professional, diligent, thorough and manages the entire negotiation with patience and efficiency. She is a breath of fresh air in purchasing a vehicle!!! Kudos to OC Welch Ford for hiring such a terrific gal. What an asset!
Thely Daisy and William Daniel gave us a red carpet experience from beginning to end. Thely is just an all around kind person and made the experience simple. William is a straight forward and honest manager- he asked what I wanted for the deal to happen and did exactly that. We will be enjoying our Bronco Raptor for years to come!
O C Welch Ford Lincoln is the best place to buy or lease in South Carolina or Georgia. Friendly knowledgeable people and the service is the best
Great visit, got me in and out quickly and efficiently, notified me of upcoming service needs. Gets better every visit.
The entire staff was incredibly helpful in a very stressful situation! I was not planning on being stranded without a car while on vacation with my 3 kids, but here we are! Trisha made the transaction easy, my kids were accommodated, and the car is a great fit for our family.
Thank you for a Wonderful experience! We love the new Truck!!!
Just came in to browse and left with a brand new vehicle! Thely was amazing to work with and she is so nice and helpful. She knows how to help customers and is always on the customers side. Would highly recommend her to anyone and I would definitely do business with her again!
Thely was great do deal with and very professional. Made the new truck buying experience very easy. Thely definitely puts the customer first.
David a great sale person..
I went to the dealership just to see what they had! I walked the lot for a few minutes and found several trucks I was interested in. Charles “salesman” was very attentive but with zero pressure. He got me the keys to the trucks and left me to check them out but he was standing by waiting to answer any questions I had. I bought a 2026 F350 and it was the smoothest buying experience I have ever had. Charles along with the finance manager made it that way. I will be back for sure
Paul Mitchell was great helping us with our new Aviator, made the whole process smooth and easy. All we had to do was pick which color we wanted and drove it home! Would definitely recommend to a friend!
My experience from start to finish went smoothly. From identifying the vehicle, insuring it was a certified Lincoln preowned, to its certification level. I was kept informed of the preparation process along with pictures and a video. The salesman arranged to have the vehicle delivered to our home (about a two hour drive). Finally, the vehicle was priced fairly.
Found myself stranded Christmas Eve away from my upcountry home when my 2020 Lincoln Aviator would not start. Despite covid issues; the folks at O.C. Welch hung in there to get me going again. Cindy, Eric and even Mr. OC got involved. Thank you Steve Kay Anderson SC October 2026 A visit for warranty repair was easy with help of Tonya,Judith and Alexis. Thanks Steve Kay
Had an excellent experience buying a vehicle from O.C Welch dealer, Carolina Da Silva went out of the way to make the sale pleasant, finance department was prfesional and courteous, will recomend 100% buying from them.
Charles was a pleasure to work with and the purchasing process was a breeze. Thank you OC!
We love our F-150 from Davis!
Working with Tom makes car shopping fun and easy. Highly recommend you ask for Tom!
Trish is phenomenal! Attention to detail and goes the extra mile!!
We bought a 2026 Ford F-150 about couple weeks ago we are really enjoying the Ford we had gotten a sweetheart deal our sales representative which was Tricia she was magnificent very well knowledgeable of everything she did and she know how to treat a customer if we ask a question if she didn't know it she will find the answer I thank God for her and thank you very much for the sweetheart deal we will be recommending other family members and friends to you guys again thanks a lot go see OC for sweetheart deal love you guys may God bless you all
I recently purchased a CPO 2025 F-150 Crew Cab from O. C. Welch Ford in South Carolina, and I couldn’t be happier with the entire experience. I initially worked with Craig Redker, the Used Car Manager, who started the transaction, and Carolina DaSilva, who assisted with the rest of the process. From beginning to end, everyone was professional, straightforward, and easy to work with. The truck I purchased was absolutely mint with only 3,200 miles. O. C. Welch Ford had, by far, one of the best selections of pre-owned and Ford Certified F-150s I found anywhere in the South Carolina region. I also received a very fair trade-in value for my truck. There was no back-and-forth haggling or games — everything was straightforward and exactly as discussed. I received the Ford Certified CPO rate of 4.9% for 60 months, exactly as Ford advertised, with no attempt to change or mark up the interest rate. They emailed me the buyer’s order, and it was exactly what we had agreed to over the phone. They even delivered my new truck directly to my home, completed the paperwork with the driver, and took my trade back to the dealership. The entire process was incredibly convenient. I worked in a dealership myself until recently, and I can honestly say that I was treated exactly the way I would have wanted my own customers to be treated when I was in the business. I highly recommend O. C. Welch Ford, Craig Redker, and Carolina DaSilva. They earned this 5-star review, and I would absolutely do business with them again.
Davis was great!
Davis was very knowledgeable about the Bronco Sport and told me the differences between the Bronco and Bronco Sport. It’s too bad Ford don’t make the Excape no more!
Meet Thely in late Saturday closing time she help me find the right truck I need . Chip and Scott help me get me my truck approved I recommend OC Welch Ford . Go see Thely at OC if you need Truck . She cared about her customers.
Bought my second car this year from Paul Mitchell. He was a straight shooter who was easy to work with when I bought a Lincoln Nautilus in April, so when I wanted to buy a Ford Ranger this fall I hoped he could help me there, and he was terrific again. I'm very satisfied working with this dealership.
We recently purchased a Navigator through Paul Mitchell. It was a great experience, which is generally tough to say when buying a vehicle. Paul(very nice guy) showed us multiple SUV's and helped us land on the perfect Navigator. Closing the deal literally look an hour and a half and was painless, I didn't feel like they were trying to pull one over on me. They had the truck cleaned up, gassed up, and ready to go by the time paperwork was done. Would recommend to a friend!
I had such an amazing experience working with Thely! As a first-time car buyer, I was honestly nervous and didn’t know what to expect, but she made the entire process so much easier and less stressful. From the beginning, she was incredibly helpful, patient, honest, and genuinely caring. I never felt pressured or like I was just another sale. Thely took the time to answer all of my questions, explain everything to me, and make sure I felt comfortable with my decision. She truly went above and beyond to make sure I understood the process and felt confident in my purchase. You can tell that she genuinely cares about her customers and wants them to have a good experience. I’m so grateful that I had Thely to help me through my first car-buying experience. If you’re looking for someone who is honest, caring, knowledgeable, and actually has your best interest at heart, I highly recommend asking for Thely! She was absolutely wonderful to work with! ❤️
OC Welch is always your best choice if you are wanting to buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!! Thank you Sam and OC
OC Welch is always your best choice if you wanted buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!!
I highly recommend Sam Elliot and O.C. Welch Ford. Sam is an excellent sales representative and a true asset to this dealership. I have purchased multiple vehicles from Sam, both personal and commercial. The dealership is well organized and handled my most recent purchase competently. Thanks Sam! The Raptor is a Blast! Skip
Trisha Mittelbronn was my salesperson today and did a fantastic job. Her communication was on point. She was very responsive to my initial emails and answered all of my questions completely. Trish was very knowledgeable with financing, the trade-in process and of all the warranties associated with my purchase. She made the entire transition into my new F-150 smooth and painless. I highly recommend asking for Trish if you stop by the O.C. Welch Ford dealership. Thank you Trish!
Trisha was courteous, but as a remote (phone) buyer, my experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day delay that impacted my ability to manage time-sensitive paperwork. Additionally, Justin did not respond to my email and instead had Trisha follow up via text, which felt indirect and unprofessional. I was also uncomfortable with the use of pressure tactics to push the extended warranty, and ultimately felt compelled to purchase it due to those tactics rather than making an informed, confident decision. Overall, the experience could be improved with more consistent communication and a more professional, customer-focused approach for remote buyers.
Good
I recently purchased a new F250 from Craig Redker at OC Welch Ford. This was the second truck I have purchased from Craig and OC. Just as my first experience, Craig made the second purchase very easy and streamlined. He also enabled me to buy much more truck than I had originally intended and I’m very pleased. The level of personalized service and professionalism was top-notch. This f250 is my 7th ford truck and I will certainly continue with them in the future. Thanks Craig and OC!
Highly recommend coming to OC Welch for your next vehicle! Come see Thely, Chip and OC Welch, they will make anything possible for you! Had to track down Thely from where she was before, always worked with her at Vaden Nissan, so I had to come over here and work with her again, she’s simply the best in the business!! Go see OC!!!
Outstanding, Hassle-Free Service at Quick Lane! Brought my Mustang and F150 into the Quick Lane at O.C. Welch in Hardeeville for routine maintenance, and the experience couldn’t have been smoother. From the moment I pulled up, Tracey, our service advisor, was welcoming, attentive, and got everything checked in without delay. The turnaround time lived up to the "Quick Lane" name. They took care of the oil change, tire rotation, brake service, and multi-point inspection quickly and thoroughly, keeping me updated throughout the wait. There was no pressure to tack on unnecessary add-ons—just honest communication and professional, high-quality work. The waiting area is clean, comfortable, and has a café. The entire crew makes customer service a clear priority. It’s rare to find a dealership service department that values your time this much. Highly recommend O.C. Welch Quick Lane to anyone in the Lowcountry looking for reliable, top-notch vehicle service!
Great place!!
Charles Derrer did a great job and made my F-150 very easy. I would like to thank Charles and Chip Welch.
Great experience!!! Trisha was awesome!!! Would definitely buy from OC Welch Ford again.
Tom Landry at OC Welsh Lincoln was an exceptional sales associate. He was in constant contact with me and found the exterior and interior colors that I was looking for. He applied various discounts and presented me with a great deal. This was the best leasing experience I’ve had over the past 30 years. I should also mention Paul the financial associate. He was very patient and thorough and explained all the cost associated with my lease.
My wife and I had the most enjoyable experience recently at O.C. Welch in Bluffton, SC. Our salesman, Sam Deen, made everything easy, comfortable and stress free as we purchased a car and a truck. We highly recommend buying a car here and make sure you ask for Sam!!
Carolina was great! Amazing working with her! Highly recommend her help if you’re looking to buy!
Charles was a tremendous help in helping me select a car. I am delighted to be going home in a Bronco Raptor
Great team effort at OC Welch Ford; especially the Quick Lane Service Team! They are real pros!! Well done OC!
My husband purchased a used F-150 from Carolina. She was very willing to help make the purchase successful. We appreciate her enthusiasm ,her best effort and polite service . I can highly recommend Carolina!
My service rep. Mike, kept me informed throughout the process. He was knowledgeable and polite, a pleasure to work with.
1000% improved scheduling. Communication while waiting and wait time.
100% exceeded my expectations, from sales through follow up. Great job done by all..!
We couldn't be happier with our experience at OC Welch purchasing a newer truck. Thely Daust made the entire process easy and stress-free. She was friendly, knowledgeable, and took the time to understand exactly what we were looking for. A special thank you to Chip Welch, the VP, who personally came over to assist us. It was clear that both he and Thely truly cared about helping us find the right vehicle at a price we could afford. Their professionalism, courtesy, and dedication made a huge difference. We left feeling valued and confident that we got a fantastic deal. We highly recommend them to anyone looking for honest, customer-focused service.
Sam Elliott and Chris were extremely helpful at OC Welch. I highly recommend them and the dealership.
Was ok just takes so long to buy a new vehicle
This morning we had a very nice visit with Paul Mitchell who was very happy to help us drive a Lincoln Nautilus. I have never met a nicer - absolutely no pressure- salesman, and I have dealt with 100s of salespeople in my lifetime. If you go to this Lincoln dealer, we recommend you ask for Paul.
After 11 years, I decided to trade in my 2015 F150 for a smaller Maverick. I met Thely Daust at O C Welch who spent hours showing me both new and late model Mavericks on their lot. Thely spent hours helping me narrow my selection and then working with her sales manager to arrive at a deal which we both agreed to. I was very happy to drive away in my “new” 2025 Maverick. Thank you, Thely, for your patience and professionalism.
My wife and I just bought a brand new Lincoln from OC Welsh Ford Lincoln. Paul Mitchell our sales representative was fantastic. I cannot say enough about how easy this process was dealing with OC Welsh. I would highly recommend anyone in the market for a new or used Vehicle to reach out to Paul Mitchell I promise you you will not be disappointed
Tonya did a great job managing my service appointment on my Lincoln. Very professional and competent
Great service
Excelente service! Carolina Da Silva made the buying process supper easy. Highly recommend.
April is the best Service Advisor- always gets me what I need with a smile!
Great experiance. They had ALOT of inventory and found the truck I was looking for.
Excellent service and the Lincoln service department was great! Thanks for the timely communication.
Tracy Green at Quik lube is the only person Who knows what she’s doing with all the employees who are answering the phone calls she is extremely knowledgeable, Polite and caring person! Great asset to OC Welch! Thank you, Tracy…
Thely, chip and Chris where super helpful with the purchase of my Bronco. Thank yall
Great experience with everyone that I dealt with especially my sales person Sam Elliott. I would highly recommend doing business with this dealership.
We were interested in buying a used or new Lincoln Nautilus so we stopped at OC Welch to have a look at their inventory. We were met by Tom Landry and explained what we were looking for. It was late in the day and Tom stayed to show us the vehicles and explain the differences in the models. We had never been a Ford buyer before and we were looking to trade in our Lexus. Tom was very patient and took the time to tell and show us the different models. We were very impressed with his knowledge and Customer Service skills. We agreed to come back on Monday to review a few different models. Tom showed us 4 different cars that we were interested in and brought them to the front of the dealership for us to compare and make a decision. We spent several hours before we decided on a 2026 Lincoln Nautilus Reserve 2. Tom was outstanding throughout the entire process until we drove off with our new Lincoln Nautilus. We are both seniors and this is by far the best experience we’ve ever had in buying a vehicle. I apologize for the long review but it is important to call out outstanding Customer Service and Tom Landry has it. Thanks again Tom for switching us to a Lincoln customer. Sincerely, Bob and Carol Rebele
Sam was great during the entire car selection process. We weren’t planning on buying anything but Sam found us the perfect car! We would definitely recommend him!
OC Welch Ford has been selling vehicles to our family owned business for over 3 decades. We appreciate how hard OC, Chip and the rest of his team work to ensure a great buying experience. You build that kind of relationship based on trust and service.
Had a great experience working with Peter Bentley. So helpful and kind!
CARING SERVICE ,TRUSTED WORKMANSHIP, GREAT INVENTORY, BEST PRICES, AS I HAVE CHECKED OUT ALL OF THE SURROUNDING DEALERS AND FOUND NONE BETTER .
Great costumer service with Jay marthers, thank you so much with our purchase and all you are doing
Great Service. Able to set appointment on line. Did the sevice plus a car wash
OC Welch Ford was great. They provided timely service in getting our dead battery replaced. We were impressed with the mobile service. All the employees were friendly and easy to deal with. We would highly recommend this company.
This was a quick easy transaction made that way by the dealership folks who made it that way.
Courteous, efficient, helpful, pleasant. I particularly appreciated the ride home and the delivery when the car was finished.
I had to make an appointment online for an oil change. Not a big deal, but if a business gives a phone number to call, either answer it or call back. Service was prompt and contacts were very courteous.
Rebecca was a calm, reassuring voice in the midst of what could have been a catastrophe. I am forever grateful to her for that and the way she worked to problem solve our unusual situation. Her suggestion to call Lincoln Roadside Assistance proved to be the correct solution and I owe them a debt of gratitude as well for their speedy response. But without Rebecca two little dogs could have perished in a locked car. Thank you again for your prompt and professional assistance!
I love my 2023 Lincoln Corsair and all my dealings with O. C. Welch have been extremely favorable. The Service Manager, Rebekah Hurwitz has gone out of her way to make me feel comfortable when I brought my vehicle in for servicing. Kudos to the entire crew!
Service at O C Welch has always been reliable and fairly priced. People say "Dealers overcharge" I say not true.
All past events had gone very well, thank you. Looking forward to conducting business in the future.
In love with my Nautilus Hybrid and so far the experience has been amazing, From my sales experience all the way to the services my car required.
I have had several bad experiences with OC Welch service but ever since Rebekah Hurwitz has been the service manager, I have had nothing but positive experiences. Rebekah is very knowledgeable, patient, professional, and goes above and beyond to make sure her customers are taken care of. She returns calls promptly and communicates needs and options professionally and knowledgeably. She also went out of her way to set me up with Chris Black to obtain a warranty package for my car. She has changed my opinion of OC Welch service from negative to positive because of her commitment to customer satisfaction.
I have been completely satisfied with the Welch dealership, especially having three. Lincoln Navigators in these 10 years or longer. The staff is efficient and friendly aand willing to help you with any needs. Thank you all for a pleasant adventure.
Eager to please customer service. Lots of cars to choose from. Personal touch. Highly recommend.
Very good experience, I was kept updated on what was going on with my vehicle. Very proficient and family atmosphere.
I took my 2015 Explorer in for a full service checkup. I had asked for a couple services that, before they automatically performed them, they reached out to me to give me the cost, so I could decide whether I wanted them to proceed. That is an example of putting the customer first!!!!
I feel O. C. Welch Ford Dealership's service department is probably the most efficient as well as certainly the most courteous dealership service facility I have used in past 40+ years!
My first time visit after moving to South Carolina and needed to find a service department. Will definitely be back.
Everyone is very nice and they go above and beyond to help you in the service department.
Everyone is friendly, and treats you like family. They do a great job, they also take great care of my vehicle.
Fast and easy, traded car and drove off with new car within 6 hrs. Great to negotiate with.
Experienced a serious mechanical failure while visiting in Hilton Head, 700 miles from home. Service representative Denett and manger Rebeka where a tremendous help. After considering all my options, I decided to close out my lease early and get into a 2024. Sales Consultant Marifel found me the perfect replacement, General Manager Greg set me up with some really nice numbers and Finance Manager Chris got all the paper work done right and quick. As Greg said during the process, buying a car shouldn't be a hard and with OC Welch Lincoln , it wasn't. Appreciated!!
Awesome. Responsive loaner car was great My car rides super loved the car wash thank you
. I waited for the car. It was done as promised.. service advisor was attentive to the process
Have been a customer for a very long time. Wouldn't go anywhere else. Thanks OC
A very pleasant experience working with Chip And Jay on the lease of our 2024 Lincoln Corsair. They were helpful with finding our perfect car. Jay did a great job and is an excellent salesman and he is very personable and will go a long way with the Welsh Ford and Lincoln family. Thank you Jay!
Had a great experience. Got a 15 mkz at a great price! Solid, clean, ride They worked with me to make sure I left in a good car!
After the battery was changed everything worked like a new car for about a week, then the cameras stopped working. I checked the fuse but it was good. For a week the cameras would work intermittently then they would not work intermittently. If they cease to work too often I will bring the car. In for repairs. Seems like a loose wire. Thanks.
I already submitted this. But service and employees were great professional and friendly. Highly recommend OC welch
OC Welch is great! Friendly customer oriented service, frequently go above and beyond! Would recommend them to anyone!
The service department is fantastic. Great communications. Kept me informed on the status of the car during the process. Would highly recommend.
It was a great experience to deal with Jocquilla, she made the process very easy and her communication was top notch. We will definitely reach out to her again in the future
Service was outstanding at O. C. Welch Ford. The repairs were expertly performed and I was kept abreast of the process. In addition, my vehicle was analyzed for related issue that would affect vehicle performance etc. Each of the items of concern were thoroughly explained and my question answered. I am completely satisfied with the service and communications.
The best of the best we were looking in different places but o c welch was the best experience totally recommended for everyone
This is a great dealership and a fantastic staff team. I would highly recommend them to anyone.
Jocquilla was an exceptional help! Very knowledgeable and had everything ready for me when I got there
Amazing company. Craig and Tom helped us through the entire process of purchasing our navigator system. I cannot consider another company for a Lincoln ever again, because the process was so smooth and easy. If you’re considering a new vehicle, give them a shout they will make it easy for you.
We received very good attention and help at OC Welch Ford Dealership. We would buy there again. My review is on the dealership, NOT on the service department.
Everyone was great to work with. I will definitely be a returning customer for my next purchase!
Bought a new car and it was seamless. Rebekah is hard working and truly cares about customer satisfaction.
Very nice and respectful handled business very well would recommend him to family and friends, and I would come back and do business again
Came in to look at a king ranch explorer and Sam pointed me to the Lincoln aviator. They had a hybrid, which after driving for a few days gets 35+ mpg and takes regular gas. Nice to be in a Lincoln again. The process is painless and enjoyable.
As a former Ford Lincoln dealer I can not say enough good things about Rebekah. You are very fortunate to have her on your team. From start to finish Rebekah handled the servicing of my Navigator very professionally keeping me informed throughout the process. Thanks Rebekah .
The experience was absolutely amazing! !! He made the entire process super and easy! We live our new car!
Brian Hale is an outstanding service rep Straight Forward and followed up on everything! Thank you!
Overall everyone was very helpful and treated me with respect. I will definitely recommend this dealership to my friends
These are some of the kindest people we have ever worked with, they made us feel at home and gave us the best buying experience ever.
Rick and Chris were fantastic! The pricing for both our new Expedition and our trade was excellent. The purchase process was the most efficient I’ve ever experienced! Thank you!
I've never seen O. C. so jammed with vehicles. Service is overbooked not returned as promised. Fortunately you have a wonderful asset in Rebekah I know she is new, but she's the best I've seen in dealing with your dealership. She was polite, concerned and managed getting my vehicle back to me For a business trip. She a keeper. Thank you William P. Paulmeier
Very pleasant person thought I was at another dealership. What an improvement. Very impressed keep you informed every step of the way
Our second new car purchase from Sam Elliott at OC and couldn't be happier. We look forward in continuing business with OC in the future. Excellent sales, service and, customer satisfaction!
My wife's Lincoln MKC was in for a starting issue. Rebecca came on the scene and made the process easier with better communication.
Excellent customer service. Bob kept me informed on the progress of my service and followed through to insured that it was completed in a timely manner. He was very professional and courteous. Thanks
This dealership is always great! In service, sales and delivery! It is my first choice each and every vehicle purchase!
Super friendly dealership they gave me the best rates around town and I’m only 19!
Very satisfied with Mr. Hale, Mr Zarkowski and Mr OC Welch. Great service and customer relations.
Rebekkah was very considerate, courteous, and promp. A breath of fresh air and a fine representation of OC Welch Ford Lincoln!
There were some issues with my service and lack of communication from tech team Rebecca stepped in and up to remedy everything and ensure my overall experience was positive. Because of her, OC Welch retained a customer. I appreciate every effort, every call she made to make things right. She is an asset to the company
The Quick lane team is great. My oil and filter change was done within a reasonable time. Special thanks to Victoria and Ralph.
Robert Steckley is the most professional and hard working service assistant at OC WELCH FORD.
We had a great experience purchasing our Lincoln Aviator! Marifel was very welcoming and showed us several vehicles and was knowledgeable and able to give us details on all of our questions. Joe was great to work with as well when we were making our final decision. Everyone we met was friendly and helpful without pressure. We are very happy with our purchase!
My experience at OC Welch was out of the world! My mother bought a car about 2 years ago and couldn’t stop raving about her car and the service she receives. Upon starting my own car hunt, I quickly realized not all dealerships and sales people are made the same. OC Welch took what could be an exhausting experience, and turned it into an amazing one. I was all smiles through the whole car buying process, it was seamless and easy. Marifel, my sales woman, was patient and had great enthusiasm assisting me with my purchase. Joe, the manager, made sure I was taken care of during every step of the process. He does an amazing job overseeing every sale. Chris, the financier, answered all my questions and made me feel comfortable and secure in my purchase. I would highly recommend giving OC Welch a visit if you are in the market for a new or used vehicle.
Great people to deal with, everyone was very nice and did great work completed job ibefore they said it would be done
I selected the car I wanted on line, and it was ready for me when I came to pick it w. It was detailed and in otherwise perfect condition. I couldn’t be more pleased.. Our sales rep, Brian, was courteous and extremely knowledgeable.
Marifel Morgan is a very good sales woman very knowledgeable and kind Will refer to many of my friends who need a vehicle from Oc Welch Lincoln in Hardeeville sc.
It was convenient for them to call and come out to my house to fix a recall on my vehicle.
Rob was amazing! He was extremely conscientious about getting me in and out, and getting me in a loaner. More folks should take lesions from Rob, all about customer service! Thank you, Robert!
All tho they have our car for a long period, my experience with Rebecca the service manager I believe was awesome!!! She knows her job!!! I am a retired ford motor company employee that I served 34.5 years with the company in quality control and few launches, we are from Michigan but now we spend 5-6 months in Hilton Head, and then go back to mi for the summer, again Rebecca is awesome, ,it’s nice knowing she takes care of the customer!!! My name is Dennis funke
Very professional, nice and courteous. She had my truck ready and detailed . I thank you
Easy to work with, good communications, and responsive to my concerns. Pricing was fair. Nice facility.
Our experience with OCWelch Ford Lincoln was a pleasant experience. If you’re in the market I recommend you check with them!
Scott was great to work with! Helped us find what we wanted. Everyone was so friendly and professional
Friendliest people- eager to help- committed to making our experience enjoyable and worry free. Knowledgeable and efficient service.
Brian was excellent. No pressure and knowledgeable, he was a pleasure to do business with.
The pre-owned car folks are friendlier and more helpful than the new car salespeople.
I had a wonderful experience here at O. C. Welch! Marifel was an awesome Sales consultant. She was great to work with, kind, and very helpful. This was the smoothest car-buying experience I have ever had! Tom, Joe, and Chris was also a lot of help and very kind as well. I would definitely recommend this car dealership to anyone looking for great customer service and a great car-buying experience because great customer service is hard to find but you will find it here at O.C. Welch!
Collin & Chip were very helpful, courteous, and customer happiness driven to make our pre-owned Lexus purchase a very satisfying and easy experience. We were pleasantly surprised by OC Welch's easy going but professional sales and car buying process. We highly recommend that you check them out too for your automotive needs.
Sam is the best car salesman I’ve ever dealt with very professional yet very friendly.
We’ve purchased many vehicles at different dealerships and OC Welch rates at the very top. The good people there don’t just strive for excellence, they epitomize it! It was the best, and no stress, vehicle purchase we’ve ever made. Joe Ferezy, sales manager, Brian Luna, sales consultant, and Chris Black, finance, exceeded our expectations with the purchase of our vehicle. They treated us as if we were their most important customers. They were very meticulous in every detail ensuring that we were happy with our purchase. Not only were we given a fantastic deal on, they went above and beyond taking great pride in delivering us a “just came off the showroom” vehicle. All around 5 stars for O C Welch, the dealership, the great people there, and especially Joe, Brian, and Chris!! We highly recommend them!!! Go see them for your next vehicle purchase, you’ll be happy you did!
Cars are parked all over making it difficult to park. Employees are friendly and professional.
Brian Luna and Chris Black were kind and professional. All around amazing to deal with. We are over the moon excited about our purchase. Highly recommend this dealership for professional, stress free car purchase experience.
O C Welch personnel were attentive, courteous, knowledgeable and professional. My experience at O C Welch exceeded my expectations.
Brian was very helpful and personable. Love the car and was happy with the experience overall
Joe Ferezy and Tom Landry made the experience of buying our new nautilus effortless. They are very knowledgeable and made the experience a pleasure.
Jodi and the crew always do an awesome job! Great customer service and always putting a smile on everyone's face. GREAT JOB JODI!!!
I felt the dealership was professional, kept their word, and would do business with them again.
Marifel Morgan provides excellent customer service! A great outstanding worker! Thank you Marifel for your service.
Maribel Morgan did excellent job. Thank you Cris and Craig !Thank you for your service.
I was taught that the only things you can control is, your attitude and effort. Marifel is off the charts on both of these points! She made me feel like that she would work the hardest on getting me the best deal that she could!
Everything about our service experience was wonderful and flawless from the initiation call to delivery
The manager and Mrs Morgan that sold us the car was very nice. Everything was excellent excellent excellent. I would buy another car from the dealership. Thank you very much Kirk Harrington
Maribel and Craig did a great job answering questions, highlighting features of the vehicle and most importantly staying in contact and communicating with us every step of the process. It was a pleasure buying a car from OC Welch! Anyone we saw or spoke with were very friendly - we felt welcome there!!!
After a poor experience at another dealership, I am glad to have met Joe and Tyler. They were each very helpful and, most importantly, did what they said they would do. Honesty and integrity are attributes that I truly appreciate and those two gentlemen displayed those attributes well.
Without the best Dealership I've done business with in my adult life...thats why I've purchased 3 Aviators from Craig Redker, Gm, of the Lincoln Store at OC Welch Ford Lincoln. They have a proven record of caring for my needs and they meet them every time I've done business there. They're professional and take time to show every option available with advice to help with decisions. I highly recommend anyone looking for a new/ used vehicle to (as said) GO SEE OC and if it's a Lincoln you want Craig Redker is your man. You'll be glad you did With highest regards, Alexander M Corley AKA Dj Poppa Crash Corley
Great experience from ordering vehicle to delivery. Craig, Brian and Gerald were very helpful and kind thru the entire process.
Lauren was amazing to work with! She made my car buying process so smooth. I looked at 3 separate vehicles, never once was bothered by me or all of my requests. She wasn’t pushy at all and really just cared that I found exactly what I wanted and was truly happy! I’d recommend her to anyone!
Had my recall done quickly and correctly. I was very happy with the service I received today. I will definitely be back when I need service again!
Everybody was very helpful in the service department thank you very much for taking care of me
3 vehicles no issues great service from start to finish. Thanks OC, Tom, Bryan, Craig and Chris for the attention to detail. My go to place for Auto questions and purchases
© 2026 O. C. Welch Ford Lincoln Inc.