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From beginning to end O C Welch was a great experience. Their communication is like no other. I never had to wonder what was going on or what was happening next. They are great to work with.
A very positive experience thanks to Tonya Service Advisor who kept me informed as to the progress of my car’s service. My car was completed and returned clean. Tonya reviewed everything that was done and reviewed the report on the condition of my car. Everyone I dealt with was professional, competent and a pleasure to work with.
Trisha was great. Got the deal done in a very short period of time. Best experience by far.
Excellent Service!!!!!
Great staff, great service
Parrish did an excellent job of explaining all the features on the new Ford F150. He made my new purchase seamless, thanks Parrish
We were traveling to the area visiting friends when our electrical system started acting strange then it wouldn’t start. I fiddle around with it till I got it to start. We called the dealership late in the day and they were able to get us in at approximately 4:30 and we left before 5:30 with our car totally repaired turned out It was just a battery, but they checked out every other item in the car. Goerge treated us very good. He was very professional & and courteous, as was the entire crew. Thanks again for saving our visit with our friends!!
My F250 blew a turbo hose on the afternoon of Oct. 19. I was between Bluffton and Savannah. I made it to O.C. Welch service shop at 5:29. They were wrapping up preparing to close at 6:00. Ross listened to my situation and all of a sudden Chase stepped in from the back. The initial thought was there was no one available to start the repair and possibly not even the part. But Ross and Chase stepped into action, got vehicle info and part needed. Chase made the repair, Ross got all the info and the paperwork and they had the repair completed and I was leaving at 6:00, closing time! Absolutely phenomenal work! Thank y'all.
I had service work done on my auto in Sept 2026 and the experience was absolutely awful. However after a road trip my auto was not acting right and I found myself back at OC Welch and after the way I was treated last time that was the last place I wanted to be. This time it was a night and day difference, the communication was spot on and the team could not have been nicer. Nobody wants to take their vehicle to the shop but after the service I received today I was happy to be a ford owner. Thank you everyone who assisted me.
I came into OCWelch Ford in Bluffton, SC for a routine quick oil change. I received professional and friendly service from all people that encountered, including OC Welch, himself. I most recently purchased four new Michelin tires for our F150 mostly due to age. Also got an oil change. OC and team will keep this truck running and in great shape for years! Thank you.
Gabe the service advisor is literally the best!!! Always super helpful and friendly. Bob and Arturo in parts are also pretty great!!
I was pleasantly surprised by the professional and quick service that I experienced at the OC Welch service center. Tonya Conover is the quintessential service advisor at her position on your team. Excellent service, outstanding personnel!
Best of the best. George Melendez over in the quick lane was spectacular and went above and beyond. He helped me with an issue concerning my tailgate lock and personally repaired it. He was accurate with timing and helped me with previous issues. He has a lot of knowledge and extremely professional.
Amazing
Got in and out. Great service
I am offering my enthusiastic and sincere thanks to OC Welch Ford for their prompt and courteous attention to my repair concerns. Thank you so very much and I look forward to visiting OC Welch again.
Thelma was amazing!!!!! She got me into my next dream car after trading in my 2023 Bronco Sport. I couldn’t be more happy with the care and finesse of her handling my sale!! The amazing of exuberance and exhalation I felt signing the paperwork has my stomach fluttering with butterflies! Thelma and the crew over at O.C. Welch Ford are fantastic, especially when it comes to military members!!! Will definitely come back for my next vehicle!!!
Had vehicle serviced at O.C.'s yesterday. Minor problem followed which was handled expeditiously by George and Landon. Their follow-up handling is what was exceptional. I thank you both..
Great Service!
I recently purchased a Ford F-450 from O.C. Welch Ford-Lincoln, and I couldn't be happier with the entire experience! From start to finish, OC and his team made the process incredibly smooth, straightforward, and enjoyable. Communication was excellent, everything was handled professionally, and the entire transaction was seamless. Being in the automotive business myself, I have a tremendous appreciation for dealerships that truly understand customer service and know how to make the buying experience effortless. OC and his team certainly delivered on all fronts. It's refreshing to work with people who genuinely care about their customers and take pride in what they do. A big thank you to OC, Chris, and the entire team at O.C. Welch Ford-Lincoln. First-class experience all around, and I wouldn't hesitate to do business with them again. Highly recommended!
OC Welch is a fantastic place to buy a car! Their sales staff is kind and caring patient, but not pushy. Please consider them next time you’re looking for a vehicle.
Long wait even with appointment. Oil change almost 2 hours. I had to reset my milage from key admin setting which was not done by technician
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
I just wish I could get a lower interest rate my sales man was very awesome
I’m assuming this is for my tire repair. I brought it in told Landon in the Quick Lane I have a bolt in my tire. The guys were able to fix it because it was in the middle of the tire. There was no charge as I had purchased the tire care plus option when I bought my truck. They also went the extra mile and evened out the rest of the tires and topped off my washer fluid.
Had the truck put in service department for an actuator Dan repair under warranty 2023 F150 Powerboost. During the course of the repair that handle was damaged. After a couple calls I gave up never heard a response back. The service manager called me set up the appointment. Appointment gave me a vehicle to drive while the handle was being repaired. Whoever they used did such a good job that it looked like the damage never happened. They really did do a good job repairing that handle and it was the driver‘s door handle so it was obvious you couldn’t miss it. I’m went ahead and gave them the five stars because after some effort and I finally gave up, they did call me back and set everything up to make it right. There’s no need for pictures because there’s no need and everybody showing each other‘s mistakes online we all make mistakes they still get five stars because they made it right.
I came in looking for a dependable vehicle that would fit in my budget. Mr. Sam Elliott did such an awesome job and went out of his way to find the perfect vehicle for me. Very professional and caring individual. I will be sending customers to see you!
Very good service and the guys checking me in were very courteous! It took a little longer than expected but very grateful for them getting me an appointment on short notice
Excellent work and help from Mrs. Thely Daust 100% would recommend thank you for all the help and making it so easy and thank you to Mr. Chip for helping us get it done.
Thanks to your dealership for excellent service. Service Advisor Nancy Andrews was super helpful and just an outstanding individual. When my vehicle was returned tome and I noticed that the initial warning light was still on, I returned to her and she immediately had the code cleared. I will surely make my next appointment thru her.Thanks.
Dealership was great to work with. Samuel my salesman was totally awesome and knowledgeable and astute in the business. I appreciate people like this as that’s the way I operate every day of my life. Always a please working with people who cares about others and tries to accommodate them in every regard. Great experience. I will be a returning customer.
I recently purchased two Ford F-150s from O.C. Welch Ford in Hardeeville, SC for my company fleet and had a great experience. Salesman Sam E. was straightforward, knowledgeable, and made the process easy — no pressure and clear communication the whole way. Finance manager Chris B. was equally professional and efficient, getting everything handled cleanly so we could get the trucks into service quickly. The dealership has a solid selection and the staff is easy to work with. If you’re in the Hardeeville or Lowcountry area looking for F-150s (or any Ford) for personal use or a commercial fleet, I’d recommend O.C. Welch Ford. Sam E. and Chris B. took good care of us.
Outstanding service was received when i took my car in for a service item. They handled it with professionalism and performed the work while I waited. My only complaint is that it took me multiple calls into the service department before someone answered the phone to book my appointment. I left multiple VM's and nobody called me back. On about the 4th call over a couple weeks into the service phone line, they picked up and were extremely nice and helpful.
Sam was a terrific salesman! Extremely helpful !!!
Trish Mittelbrom has done an outstanding job in finding the perfect Bronco for me. Trish is professional, diligent, thorough and manages the entire negotiation with patience and efficiency. She is a breath of fresh air in purchasing a vehicle!!! Kudos to OC Welch Ford for hiring such a terrific gal. What an asset!
Thely Daisy and William Daniel gave us a red carpet experience from beginning to end. Thely is just an all around kind person and made the experience simple. William is a straight forward and honest manager- he asked what I wanted for the deal to happen and did exactly that. We will be enjoying our Bronco Raptor for years to come!
O C Welch Ford Lincoln is the best place to buy or lease in South Carolina or Georgia. Friendly knowledgeable people and the service is the best
Great visit, got me in and out quickly and efficiently, notified me of upcoming service needs. Gets better every visit.
The entire staff was incredibly helpful in a very stressful situation! I was not planning on being stranded without a car while on vacation with my 3 kids, but here we are! Trisha made the transaction easy, my kids were accommodated, and the car is a great fit for our family.
Thank you for a Wonderful experience! We love the new Truck!!!
Just came in to browse and left with a brand new vehicle! Thely was amazing to work with and she is so nice and helpful. She knows how to help customers and is always on the customers side. Would highly recommend her to anyone and I would definitely do business with her again!
Thely was great do deal with and very professional. Made the new truck buying experience very easy. Thely definitely puts the customer first.
David a great sale person..
I went to the dealership just to see what they had! I walked the lot for a few minutes and found several trucks I was interested in. Charles “salesman” was very attentive but with zero pressure. He got me the keys to the trucks and left me to check them out but he was standing by waiting to answer any questions I had. I bought a 2026 F350 and it was the smoothest buying experience I have ever had. Charles along with the finance manager made it that way. I will be back for sure
Paul Mitchell was great helping us with our new Aviator, made the whole process smooth and easy. All we had to do was pick which color we wanted and drove it home! Would definitely recommend to a friend!
My experience from start to finish went smoothly. From identifying the vehicle, insuring it was a certified Lincoln preowned, to its certification level. I was kept informed of the preparation process along with pictures and a video. The salesman arranged to have the vehicle delivered to our home (about a two hour drive). Finally, the vehicle was priced fairly.
Found myself stranded Christmas Eve away from my upcountry home when my 2020 Lincoln Aviator would not start. Despite covid issues; the folks at O.C. Welch hung in there to get me going again. Cindy, Eric and even Mr. OC got involved. Thank you Steve Kay Anderson SC October 2026 A visit for warranty repair was easy with help of Tonya,Judith and Alexis. Thanks Steve Kay
Had an excellent experience buying a vehicle from O.C Welch dealer, Carolina Da Silva went out of the way to make the sale pleasant, finance department was prfesional and courteous, will recomend 100% buying from them.
Charles was a pleasure to work with and the purchasing process was a breeze. Thank you OC!
We love our F-150 from Davis!
Working with Tom makes car shopping fun and easy. Highly recommend you ask for Tom!
Trish is phenomenal! Attention to detail and goes the extra mile!!
We bought a 2026 Ford F-150 about couple weeks ago we are really enjoying the Ford we had gotten a sweetheart deal our sales representative which was Tricia she was magnificent very well knowledgeable of everything she did and she know how to treat a customer if we ask a question if she didn't know it she will find the answer I thank God for her and thank you very much for the sweetheart deal we will be recommending other family members and friends to you guys again thanks a lot go see OC for sweetheart deal love you guys may God bless you all
I recently purchased a CPO 2025 F-150 Crew Cab from O. C. Welch Ford in South Carolina, and I couldn’t be happier with the entire experience. I initially worked with Craig Redker, the Used Car Manager, who started the transaction, and Carolina DaSilva, who assisted with the rest of the process. From beginning to end, everyone was professional, straightforward, and easy to work with. The truck I purchased was absolutely mint with only 3,200 miles. O. C. Welch Ford had, by far, one of the best selections of pre-owned and Ford Certified F-150s I found anywhere in the South Carolina region. I also received a very fair trade-in value for my truck. There was no back-and-forth haggling or games — everything was straightforward and exactly as discussed. I received the Ford Certified CPO rate of 4.9% for 60 months, exactly as Ford advertised, with no attempt to change or mark up the interest rate. They emailed me the buyer’s order, and it was exactly what we had agreed to over the phone. They even delivered my new truck directly to my home, completed the paperwork with the driver, and took my trade back to the dealership. The entire process was incredibly convenient. I worked in a dealership myself until recently, and I can honestly say that I was treated exactly the way I would have wanted my own customers to be treated when I was in the business. I highly recommend O. C. Welch Ford, Craig Redker, and Carolina DaSilva. They earned this 5-star review, and I would absolutely do business with them again.
Davis was great!
Davis was very knowledgeable about the Bronco Sport and told me the differences between the Bronco and Bronco Sport. It’s too bad Ford don’t make the Excape no more!
Meet Thely in late Saturday closing time she help me find the right truck I need . Chip and Scott help me get me my truck approved I recommend OC Welch Ford . Go see Thely at OC if you need Truck . She cared about her customers.
Bought my second car this year from Paul Mitchell. He was a straight shooter who was easy to work with when I bought a Lincoln Nautilus in April, so when I wanted to buy a Ford Ranger this fall I hoped he could help me there, and he was terrific again. I'm very satisfied working with this dealership.
We recently purchased a Navigator through Paul Mitchell. It was a great experience, which is generally tough to say when buying a vehicle. Paul(very nice guy) showed us multiple SUV's and helped us land on the perfect Navigator. Closing the deal literally look an hour and a half and was painless, I didn't feel like they were trying to pull one over on me. They had the truck cleaned up, gassed up, and ready to go by the time paperwork was done. Would recommend to a friend!
I had such an amazing experience working with Thely! As a first-time car buyer, I was honestly nervous and didn’t know what to expect, but she made the entire process so much easier and less stressful. From the beginning, she was incredibly helpful, patient, honest, and genuinely caring. I never felt pressured or like I was just another sale. Thely took the time to answer all of my questions, explain everything to me, and make sure I felt comfortable with my decision. She truly went above and beyond to make sure I understood the process and felt confident in my purchase. You can tell that she genuinely cares about her customers and wants them to have a good experience. I’m so grateful that I had Thely to help me through my first car-buying experience. If you’re looking for someone who is honest, caring, knowledgeable, and actually has your best interest at heart, I highly recommend asking for Thely! She was absolutely wonderful to work with! ❤️
OC Welch is always your best choice if you are wanting to buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!! Thank you Sam and OC
OC Welch is always your best choice if you wanted buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!!
I highly recommend Sam Elliot and O.C. Welch Ford. Sam is an excellent sales representative and a true asset to this dealership. I have purchased multiple vehicles from Sam, both personal and commercial. The dealership is well organized and handled my most recent purchase competently. Thanks Sam! The Raptor is a Blast! Skip
Trisha Mittelbronn was my salesperson today and did a fantastic job. Her communication was on point. She was very responsive to my initial emails and answered all of my questions completely. Trish was very knowledgeable with financing, the trade-in process and of all the warranties associated with my purchase. She made the entire transition into my new F-150 smooth and painless. I highly recommend asking for Trish if you stop by the O.C. Welch Ford dealership. Thank you Trish!
Trisha was courteous, but as a remote (phone) buyer, my experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day delay that impacted my ability to manage time-sensitive paperwork. Additionally, Justin did not respond to my email and instead had Trisha follow up via text, which felt indirect and unprofessional. I was also uncomfortable with the use of pressure tactics to push the extended warranty, and ultimately felt compelled to purchase it due to those tactics rather than making an informed, confident decision. Overall, the experience could be improved with more consistent communication and a more professional, customer-focused approach for remote buyers.
Good
I recently purchased a new F250 from Craig Redker at OC Welch Ford. This was the second truck I have purchased from Craig and OC. Just as my first experience, Craig made the second purchase very easy and streamlined. He also enabled me to buy much more truck than I had originally intended and I’m very pleased. The level of personalized service and professionalism was top-notch. This f250 is my 7th ford truck and I will certainly continue with them in the future. Thanks Craig and OC!
Highly recommend coming to OC Welch for your next vehicle! Come see Thely, Chip and OC Welch, they will make anything possible for you! Had to track down Thely from where she was before, always worked with her at Vaden Nissan, so I had to come over here and work with her again, she’s simply the best in the business!! Go see OC!!!
Outstanding, Hassle-Free Service at Quick Lane! Brought my Mustang and F150 into the Quick Lane at O.C. Welch in Hardeeville for routine maintenance, and the experience couldn’t have been smoother. From the moment I pulled up, Tracey, our service advisor, was welcoming, attentive, and got everything checked in without delay. The turnaround time lived up to the "Quick Lane" name. They took care of the oil change, tire rotation, brake service, and multi-point inspection quickly and thoroughly, keeping me updated throughout the wait. There was no pressure to tack on unnecessary add-ons—just honest communication and professional, high-quality work. The waiting area is clean, comfortable, and has a café. The entire crew makes customer service a clear priority. It’s rare to find a dealership service department that values your time this much. Highly recommend O.C. Welch Quick Lane to anyone in the Lowcountry looking for reliable, top-notch vehicle service!
Great place!!
Charles Derrer did a great job and made my F-150 very easy. I would like to thank Charles and Chip Welch.
Great experience!!! Trisha was awesome!!! Would definitely buy from OC Welch Ford again.
Tom Landry at OC Welsh Lincoln was an exceptional sales associate. He was in constant contact with me and found the exterior and interior colors that I was looking for. He applied various discounts and presented me with a great deal. This was the best leasing experience I’ve had over the past 30 years. I should also mention Paul the financial associate. He was very patient and thorough and explained all the cost associated with my lease.
My wife and I had the most enjoyable experience recently at O.C. Welch in Bluffton, SC. Our salesman, Sam Deen, made everything easy, comfortable and stress free as we purchased a car and a truck. We highly recommend buying a car here and make sure you ask for Sam!!
Carolina was great! Amazing working with her! Highly recommend her help if you’re looking to buy!
Charles was a tremendous help in helping me select a car. I am delighted to be going home in a Bronco Raptor
Great team effort at OC Welch Ford; especially the Quick Lane Service Team! They are real pros!! Well done OC!
My husband purchased a used F-150 from Carolina. She was very willing to help make the purchase successful. We appreciate her enthusiasm ,her best effort and polite service . I can highly recommend Carolina!
My service rep. Mike, kept me informed throughout the process. He was knowledgeable and polite, a pleasure to work with.
1000% improved scheduling. Communication while waiting and wait time.
100% exceeded my expectations, from sales through follow up. Great job done by all..!
We couldn't be happier with our experience at OC Welch purchasing a newer truck. Thely Daust made the entire process easy and stress-free. She was friendly, knowledgeable, and took the time to understand exactly what we were looking for. A special thank you to Chip Welch, the VP, who personally came over to assist us. It was clear that both he and Thely truly cared about helping us find the right vehicle at a price we could afford. Their professionalism, courtesy, and dedication made a huge difference. We left feeling valued and confident that we got a fantastic deal. We highly recommend them to anyone looking for honest, customer-focused service.
Sam Elliott and Chris were extremely helpful at OC Welch. I highly recommend them and the dealership.
Was ok just takes so long to buy a new vehicle
This morning we had a very nice visit with Paul Mitchell who was very happy to help us drive a Lincoln Nautilus. I have never met a nicer - absolutely no pressure- salesman, and I have dealt with 100s of salespeople in my lifetime. If you go to this Lincoln dealer, we recommend you ask for Paul.
After 11 years, I decided to trade in my 2015 F150 for a smaller Maverick. I met Thely Daust at O C Welch who spent hours showing me both new and late model Mavericks on their lot. Thely spent hours helping me narrow my selection and then working with her sales manager to arrive at a deal which we both agreed to. I was very happy to drive away in my “new” 2025 Maverick. Thank you, Thely, for your patience and professionalism.
My wife and I just bought a brand new Lincoln from OC Welsh Ford Lincoln. Paul Mitchell our sales representative was fantastic. I cannot say enough about how easy this process was dealing with OC Welsh. I would highly recommend anyone in the market for a new or used Vehicle to reach out to Paul Mitchell I promise you you will not be disappointed
Tonya did a great job managing my service appointment on my Lincoln. Very professional and competent
Great service
Excelente service! Carolina Da Silva made the buying process supper easy. Highly recommend.
April is the best Service Advisor- always gets me what I need with a smile!
Great experiance. They had ALOT of inventory and found the truck I was looking for.
Excellent service and the Lincoln service department was great! Thanks for the timely communication.
Tracy Green at Quik lube is the only person Who knows what she’s doing with all the employees who are answering the phone calls she is extremely knowledgeable, Polite and caring person! Great asset to OC Welch! Thank you, Tracy…
Thely, chip and Chris where super helpful with the purchase of my Bronco. Thank yall
Great experience with everyone that I dealt with especially my sales person Sam Elliott. I would highly recommend doing business with this dealership.
We were interested in buying a used or new Lincoln Nautilus so we stopped at OC Welch to have a look at their inventory. We were met by Tom Landry and explained what we were looking for. It was late in the day and Tom stayed to show us the vehicles and explain the differences in the models. We had never been a Ford buyer before and we were looking to trade in our Lexus. Tom was very patient and took the time to tell and show us the different models. We were very impressed with his knowledge and Customer Service skills. We agreed to come back on Monday to review a few different models. Tom showed us 4 different cars that we were interested in and brought them to the front of the dealership for us to compare and make a decision. We spent several hours before we decided on a 2026 Lincoln Nautilus Reserve 2. Tom was outstanding throughout the entire process until we drove off with our new Lincoln Nautilus. We are both seniors and this is by far the best experience we’ve ever had in buying a vehicle. I apologize for the long review but it is important to call out outstanding Customer Service and Tom Landry has it. Thanks again Tom for switching us to a Lincoln customer. Sincerely, Bob and Carol Rebele
Sam was great during the entire car selection process. We weren’t planning on buying anything but Sam found us the perfect car! We would definitely recommend him!
OC Welch Ford has been selling vehicles to our family owned business for over 3 decades. We appreciate how hard OC, Chip and the rest of his team work to ensure a great buying experience. You build that kind of relationship based on trust and service.
Had a great experience working with Peter Bentley. So helpful and kind!
The purchase of our new car went very smoothly. No pressure, and in reality the car sells itself. Working with the staff at O.C. Welch was delightful.
We purchased 5 vehicles to support our fleet needs. Samuel Elliott was responsive, flexible and pulled together a great deal for us. We're very happy with our purchase and look forward to maintaining a solid relationship with OC Welch… Ford from here on out! Thank you!
I am extremely satisfied with the whole process. I arrived at 5:30 PM with no vehicle in mind. I told the sales rep. what I needed, and I went home at 7:30 PM with a new used truck. I am extremely satisfied.
They made the experience pleasant. They were very knowledgeable. They exceeded my expectations!
Marifel was very honest and courteous through my purchase of my 2011 Lincoln MKZ Hybrid. She sent me pictures of what it looked like. I bought it without seeing it in person. She answered any questions I had about the car and the buying… process. She called me the next day to make sure I was happy with the car. She will help you to make buying very easy and simple.
New sales rep could not be more helpful and professional. He will go far! Also Michelle in service was awesome too!
Shopping through several avenues for a larger vehicle than what we had, my husband came across the 2019 Ford Expedition Max. He was approached by salesperson Angela Gorg. Knowing O.C.Welch's reputation, we allowed her to guide us through… the car buying process
Excellent response from Sales team. Answered all of my questions and provided good advice.
I brought my truck to OCW to repair / remove a large dent in the rear door . I dealt with Tim in service he’s great to work with and is committed to customer satisfaction. Tim went way beyond the norm to get the dent guy to take care of my… truck . It came out perfect !
Fantastic car buying experience. No hard sales pitch. Felt comfortable and in control of the entire process. Ask for Sam Elliot. He was our sales consultant. Never had a better car experience.
They have tons of choices and really great sales team.
First class experience from beginning to end. Oil change and rotation was handled perfectly.
I had a great experience. Alexis James was very knowledgeable. He got me a great deal. He was patient as we walked the lot and found the best car for me and my family. I told my other friends and family about him.
We had a very pleasant experience at O.C Welch Ford. Our sales consultant Samuel Elliott listened to what we were looking for. He was very pleasant to deal with and made the whole process easy.
This is the third vehicle I have purchased from OC Motors. Each experience has been more positive than the last….. quality service with a smile exclamation.
Purchased a 2023 Lincoln Natilus from OC Welch Ford Lincoln. Every step of the process was handled professionally, friendly, and with great communication. Our experience working with OC and his team on this purchase was amazing. And, best… of all, my wife drove away with her dream car. Thanks OC!
Sam Elliott went above and beyond to make sales process pleasant.
OC was a pleasure to work with. He knew we were in the market for specific vehicles and he notified me when he had them in stock, then held an order for me even though he only had a verbal commitment. He didn't sell the vehicles to another… buyer even though there was high demand, and for that, he gets 5 stars for his integrity.
I was completely unaware that customer service could be taken to this tier. O.C. Welch has incredible anticipation of customer needs. Hands down… the smoothest car buying experience I have ever encountered. O.C. thoroughly covered all… bases… value, trade in, add ons, delivery… Dedication, and hard work shined through every step of the process. Thank you, O.C. for putting some ease in my otherwise hectic life. Extremely thankful, Stacy Ritchie
OC made buying our Ford Expedition easy and stress free for our growing family. He was always available to answer any questions and meet all of our needs. We are so thankful for his help! This is the second vehicle we have bought from OC… and we will continue to use and support him.
One of the most reputable men in the business. OC and his staff always go above and beyond!
In for service at 10, out at 10:45! Great job!
This Ford company changed the oil in both of my Mercedes. In the time it took me to get an appointment at Mercedes. Same oil, better prices.
Mr Welch personally called me and helped me solve my service issues as always personable professional service Top Notch exceeded Expectations
Through and very efficient!! Phil was very professional as always!!
Totally satisfied
Was easier than ordering a good beer. In and out in an hour. LOVE the truck. If you have not bought from OC Welch, you've not yet seen how a professional conducts business.
Fast and friendly expert service, even did a recall fix, on their own, without me having to make an extra appointment. They also do excellent work.
Took my 2013 F150 in for re-call work and had O C Welch do my brakes and back up camera. $$ we’re reasonable and work done timely
Service with a smile
my service adviser Cindy & mechanic Greg were OUTSTANDING!!!
Even though I live closer to the dealer who sold me my Lincoln, I drive OCWelch because of their dependable and courteous service department. I will probably buy my next vehicle from them.
I was travelling 1000 miles from home when a hinge holding the tailgate window on a Ford Explorer broke leaving the window hanging on by one hinge. I was able to get the window back in place and get to the dealership without an appointment and received great service and care when, in fact, the dealership was scheduling appointments for service work a week out. Thy ordered parts for overnight receipt and repaired to vehicle the next day. They provided interim transportation and completed the work as planned. They could not have been more helpful in keeping me on schedule. This is a class organization.
Awesome service when buying my wife's Explorer. Got the car I wanted for a better price than I expected.
Have my truck in for a courtesy oil change without an appointment. Cindy took care of my vehicle. Many thanks.
After talking with Mr. Welch, the issues we had were resolved!! I would recommend his dealership as one of the best in the southeast!!
Lincoln sales person (Karen) and her sales manager (Chris) were very professional, pleasant and helpful to work with. There was no pressure to buy. Opposite experience from another dealership we had visited to test drive a Jeep before making a buy decision. Paperwork was well organized and that manager (Kermit) stayed late to accomodate my work schedule. Definitely not what you think of as a typical car buying experience. This is our 3rd car from them in 14 years -- very satisfied with all three experiences.
Maria W works very hard to provide an exceptional level of customer service.
happy with the service, time consumed, etc
I shopped around for tires. The dealership had the best price, comparable to the online order it yourself guys with no hassle. No hard sell tactics or smoke and mirrors. They just listened to what I wanted, showed me options, and set up the install. Great service department. They earned my future business.
Worked out the deal on a 2013 Ford exec car via email. The dealership was 3+ hours away and the sales manager stayed late to meet us had the car setup and prepped ready to go at the front door when we got there. He worked to make sure everything was right when we got there. The whole experience was one of the best ever buying a car.
I had my warranty service and an oil change done yesterday. The service was very fast and completed in the time frame they told me. In addition they washed my car after completing the work. I also had my 20,000 mile warranty work done at the same time and everything was done perfectly. It was a pleasure doing business with them.
My wife and I have been buying new and used cars from O.C. Welch Ford for over 16 years. The dealership offers a great product backed by great service at a great price. The size of the dealership is huge, but we've never felt like "just another customer." I've never felt "pressured or taken advantage of" in any way throughout our buying experiences, I've dealt with various sales associates, sales managers, and even O.C. himself, and I always felt good about the integrity of the vehicle and that of the owner. I've never hesitated on referring family and friends to the dealership which has resulted in cars being purchased by my parents, sister, as well as my wife's grandparents; the transactions were easy and there were never any surprises. O.C Welch Ford goes above and beyond to satisfy their customers.....before, during, and after the sale.
This is my second new vehicle purchase from OC Welch in Hardeeville, SC. Mr Welch was personally involved and extremely helpful with all aspects of the vehicle purchase from the vehicle selection to financing and delivery. Will be looking forward to the third and subsequent purchases. Thank you Mr. Welch
My recent visit at O.C.Welch Ford Lincoln was an extremely pleasant experience. They honor their promises, treat their customers with respect and provide excellent service. Mr. O.C. Welch gives customers his undivided attention to make sure their car buying experience is second to none. Whether using sales or service you will find the staff at O.C. Welch Ford Lincoln in Hardeeville, SC friendly, knowledgeable and committed to customer satisfaction.
I just purchased a Ford Mustang for my son and I live in Ft. Lauderdale now. He is having it shipped directly to my house! I have been doing business with OC Welch since my first job with Ford Motor Company and I was a Field Manager for Ford Motor Company in Jacksonville in 1986. I was a consultant to the Ford dealers in both Georgia and Florida and decided to buy my wife's first car from OC Welch. I have been purchasing all my family's cars from him ever since. You won't find a more honest and reputable dealer anywhere that gives you a competitive price and the feeling that you bought a car from your next door neighbor. I highly recommend you go online to their website even if you don't live near the dealership...your car or truck buying experience will be one that you will enjoy for the rest of your life!
We Came All the way from Florida to purchase a 2nd auto from this Company. When you walk in the door you feel like you just walked into and old Friends home and it was so nice to have the owner of the dealership take such interest in his customers. We will be back.... Sincerely Vickie M Bradenton, Florida
From beginning to end O C Welch was a great experience. Their communication is like no other. I never had to wonder what was going on or what was happening next. They are great to work with.
A very positive experience thanks to Tonya Service Advisor who kept me informed as to the progress of my car’s service. My car was completed and returned clean. Tonya reviewed everything that was done and reviewed the report on the condition of my car. Everyone I dealt with was professional, competent and a pleasure to work with.
Trisha was great. Got the deal done in a very short period of time. Best experience by far.
Excellent Service!!!!!
Great staff, great service
Parrish did an excellent job of explaining all the features on the new Ford F150. He made my new purchase seamless, thanks Parrish
We were traveling to the area visiting friends when our electrical system started acting strange then it wouldn’t start. I fiddle around with it till I got it to start. We called the dealership late in the day and they were able to get us in at approximately 4:30 and we left before 5:30 with our car totally repaired turned out It was just a battery, but they checked out every other item in the car. Goerge treated us very good. He was very professional & and courteous, as was the entire crew. Thanks again for saving our visit with our friends!!
My F250 blew a turbo hose on the afternoon of Oct. 19. I was between Bluffton and Savannah. I made it to O.C. Welch service shop at 5:29. They were wrapping up preparing to close at 6:00. Ross listened to my situation and all of a sudden Chase stepped in from the back. The initial thought was there was no one available to start the repair and possibly not even the part. But Ross and Chase stepped into action, got vehicle info and part needed. Chase made the repair, Ross got all the info and the paperwork and they had the repair completed and I was leaving at 6:00, closing time! Absolutely phenomenal work! Thank y'all.
I had service work done on my auto in Sept 2026 and the experience was absolutely awful. However after a road trip my auto was not acting right and I found myself back at OC Welch and after the way I was treated last time that was the last place I wanted to be. This time it was a night and day difference, the communication was spot on and the team could not have been nicer. Nobody wants to take their vehicle to the shop but after the service I received today I was happy to be a ford owner. Thank you everyone who assisted me.
I came into OCWelch Ford in Bluffton, SC for a routine quick oil change. I received professional and friendly service from all people that encountered, including OC Welch, himself. I most recently purchased four new Michelin tires for our F150 mostly due to age. Also got an oil change. OC and team will keep this truck running and in great shape for years! Thank you.
Gabe the service advisor is literally the best!!! Always super helpful and friendly. Bob and Arturo in parts are also pretty great!!
I was pleasantly surprised by the professional and quick service that I experienced at the OC Welch service center. Tonya Conover is the quintessential service advisor at her position on your team. Excellent service, outstanding personnel!
Best of the best. George Melendez over in the quick lane was spectacular and went above and beyond. He helped me with an issue concerning my tailgate lock and personally repaired it. He was accurate with timing and helped me with previous issues. He has a lot of knowledge and extremely professional.
Amazing
Got in and out. Great service
I am offering my enthusiastic and sincere thanks to OC Welch Ford for their prompt and courteous attention to my repair concerns. Thank you so very much and I look forward to visiting OC Welch again.
Thelma was amazing!!!!! She got me into my next dream car after trading in my 2023 Bronco Sport. I couldn’t be more happy with the care and finesse of her handling my sale!! The amazing of exuberance and exhalation I felt signing the paperwork has my stomach fluttering with butterflies! Thelma and the crew over at O.C. Welch Ford are fantastic, especially when it comes to military members!!! Will definitely come back for my next vehicle!!!
Had vehicle serviced at O.C.'s yesterday. Minor problem followed which was handled expeditiously by George and Landon. Their follow-up handling is what was exceptional. I thank you both..
Great Service!
I recently purchased a Ford F-450 from O.C. Welch Ford-Lincoln, and I couldn't be happier with the entire experience! From start to finish, OC and his team made the process incredibly smooth, straightforward, and enjoyable. Communication was excellent, everything was handled professionally, and the entire transaction was seamless. Being in the automotive business myself, I have a tremendous appreciation for dealerships that truly understand customer service and know how to make the buying experience effortless. OC and his team certainly delivered on all fronts. It's refreshing to work with people who genuinely care about their customers and take pride in what they do. A big thank you to OC, Chris, and the entire team at O.C. Welch Ford-Lincoln. First-class experience all around, and I wouldn't hesitate to do business with them again. Highly recommended!
OC Welch is a fantastic place to buy a car! Their sales staff is kind and caring patient, but not pushy. Please consider them next time you’re looking for a vehicle.
Long wait even with appointment. Oil change almost 2 hours. I had to reset my milage from key admin setting which was not done by technician
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
I just wish I could get a lower interest rate my sales man was very awesome
I’m assuming this is for my tire repair. I brought it in told Landon in the Quick Lane I have a bolt in my tire. The guys were able to fix it because it was in the middle of the tire. There was no charge as I had purchased the tire care plus option when I bought my truck. They also went the extra mile and evened out the rest of the tires and topped off my washer fluid.
Had the truck put in service department for an actuator Dan repair under warranty 2023 F150 Powerboost. During the course of the repair that handle was damaged. After a couple calls I gave up never heard a response back. The service manager called me set up the appointment. Appointment gave me a vehicle to drive while the handle was being repaired. Whoever they used did such a good job that it looked like the damage never happened. They really did do a good job repairing that handle and it was the driver‘s door handle so it was obvious you couldn’t miss it. I’m went ahead and gave them the five stars because after some effort and I finally gave up, they did call me back and set everything up to make it right. There’s no need for pictures because there’s no need and everybody showing each other‘s mistakes online we all make mistakes they still get five stars because they made it right.
I came in looking for a dependable vehicle that would fit in my budget. Mr. Sam Elliott did such an awesome job and went out of his way to find the perfect vehicle for me. Very professional and caring individual. I will be sending customers to see you!
Very good service and the guys checking me in were very courteous! It took a little longer than expected but very grateful for them getting me an appointment on short notice
Excellent work and help from Mrs. Thely Daust 100% would recommend thank you for all the help and making it so easy and thank you to Mr. Chip for helping us get it done.
Thanks to your dealership for excellent service. Service Advisor Nancy Andrews was super helpful and just an outstanding individual. When my vehicle was returned tome and I noticed that the initial warning light was still on, I returned to her and she immediately had the code cleared. I will surely make my next appointment thru her.Thanks.
Dealership was great to work with. Samuel my salesman was totally awesome and knowledgeable and astute in the business. I appreciate people like this as that’s the way I operate every day of my life. Always a please working with people who cares about others and tries to accommodate them in every regard. Great experience. I will be a returning customer.
I recently purchased two Ford F-150s from O.C. Welch Ford in Hardeeville, SC for my company fleet and had a great experience. Salesman Sam E. was straightforward, knowledgeable, and made the process easy — no pressure and clear communication the whole way. Finance manager Chris B. was equally professional and efficient, getting everything handled cleanly so we could get the trucks into service quickly. The dealership has a solid selection and the staff is easy to work with. If you’re in the Hardeeville or Lowcountry area looking for F-150s (or any Ford) for personal use or a commercial fleet, I’d recommend O.C. Welch Ford. Sam E. and Chris B. took good care of us.
Outstanding service was received when i took my car in for a service item. They handled it with professionalism and performed the work while I waited. My only complaint is that it took me multiple calls into the service department before someone answered the phone to book my appointment. I left multiple VM's and nobody called me back. On about the 4th call over a couple weeks into the service phone line, they picked up and were extremely nice and helpful.
Sam was a terrific salesman! Extremely helpful !!!
Trish Mittelbrom has done an outstanding job in finding the perfect Bronco for me. Trish is professional, diligent, thorough and manages the entire negotiation with patience and efficiency. She is a breath of fresh air in purchasing a vehicle!!! Kudos to OC Welch Ford for hiring such a terrific gal. What an asset!
Thely Daisy and William Daniel gave us a red carpet experience from beginning to end. Thely is just an all around kind person and made the experience simple. William is a straight forward and honest manager- he asked what I wanted for the deal to happen and did exactly that. We will be enjoying our Bronco Raptor for years to come!
O C Welch Ford Lincoln is the best place to buy or lease in South Carolina or Georgia. Friendly knowledgeable people and the service is the best
Great visit, got me in and out quickly and efficiently, notified me of upcoming service needs. Gets better every visit.
The entire staff was incredibly helpful in a very stressful situation! I was not planning on being stranded without a car while on vacation with my 3 kids, but here we are! Trisha made the transaction easy, my kids were accommodated, and the car is a great fit for our family.
Thank you for a Wonderful experience! We love the new Truck!!!
Just came in to browse and left with a brand new vehicle! Thely was amazing to work with and she is so nice and helpful. She knows how to help customers and is always on the customers side. Would highly recommend her to anyone and I would definitely do business with her again!
Thely was great do deal with and very professional. Made the new truck buying experience very easy. Thely definitely puts the customer first.
David a great sale person..
I went to the dealership just to see what they had! I walked the lot for a few minutes and found several trucks I was interested in. Charles “salesman” was very attentive but with zero pressure. He got me the keys to the trucks and left me to check them out but he was standing by waiting to answer any questions I had. I bought a 2026 F350 and it was the smoothest buying experience I have ever had. Charles along with the finance manager made it that way. I will be back for sure
Paul Mitchell was great helping us with our new Aviator, made the whole process smooth and easy. All we had to do was pick which color we wanted and drove it home! Would definitely recommend to a friend!
My experience from start to finish went smoothly. From identifying the vehicle, insuring it was a certified Lincoln preowned, to its certification level. I was kept informed of the preparation process along with pictures and a video. The salesman arranged to have the vehicle delivered to our home (about a two hour drive). Finally, the vehicle was priced fairly.
Found myself stranded Christmas Eve away from my upcountry home when my 2020 Lincoln Aviator would not start. Despite covid issues; the folks at O.C. Welch hung in there to get me going again. Cindy, Eric and even Mr. OC got involved. Thank you Steve Kay Anderson SC October 2026 A visit for warranty repair was easy with help of Tonya,Judith and Alexis. Thanks Steve Kay
Had an excellent experience buying a vehicle from O.C Welch dealer, Carolina Da Silva went out of the way to make the sale pleasant, finance department was prfesional and courteous, will recomend 100% buying from them.
Charles was a pleasure to work with and the purchasing process was a breeze. Thank you OC!
We love our F-150 from Davis!
Working with Tom makes car shopping fun and easy. Highly recommend you ask for Tom!
Trish is phenomenal! Attention to detail and goes the extra mile!!
We bought a 2026 Ford F-150 about couple weeks ago we are really enjoying the Ford we had gotten a sweetheart deal our sales representative which was Tricia she was magnificent very well knowledgeable of everything she did and she know how to treat a customer if we ask a question if she didn't know it she will find the answer I thank God for her and thank you very much for the sweetheart deal we will be recommending other family members and friends to you guys again thanks a lot go see OC for sweetheart deal love you guys may God bless you all
I recently purchased a CPO 2025 F-150 Crew Cab from O. C. Welch Ford in South Carolina, and I couldn’t be happier with the entire experience. I initially worked with Craig Redker, the Used Car Manager, who started the transaction, and Carolina DaSilva, who assisted with the rest of the process. From beginning to end, everyone was professional, straightforward, and easy to work with. The truck I purchased was absolutely mint with only 3,200 miles. O. C. Welch Ford had, by far, one of the best selections of pre-owned and Ford Certified F-150s I found anywhere in the South Carolina region. I also received a very fair trade-in value for my truck. There was no back-and-forth haggling or games — everything was straightforward and exactly as discussed. I received the Ford Certified CPO rate of 4.9% for 60 months, exactly as Ford advertised, with no attempt to change or mark up the interest rate. They emailed me the buyer’s order, and it was exactly what we had agreed to over the phone. They even delivered my new truck directly to my home, completed the paperwork with the driver, and took my trade back to the dealership. The entire process was incredibly convenient. I worked in a dealership myself until recently, and I can honestly say that I was treated exactly the way I would have wanted my own customers to be treated when I was in the business. I highly recommend O. C. Welch Ford, Craig Redker, and Carolina DaSilva. They earned this 5-star review, and I would absolutely do business with them again.
Davis was great!
Davis was very knowledgeable about the Bronco Sport and told me the differences between the Bronco and Bronco Sport. It’s too bad Ford don’t make the Excape no more!
Meet Thely in late Saturday closing time she help me find the right truck I need . Chip and Scott help me get me my truck approved I recommend OC Welch Ford . Go see Thely at OC if you need Truck . She cared about her customers.
Bought my second car this year from Paul Mitchell. He was a straight shooter who was easy to work with when I bought a Lincoln Nautilus in April, so when I wanted to buy a Ford Ranger this fall I hoped he could help me there, and he was terrific again. I'm very satisfied working with this dealership.
We recently purchased a Navigator through Paul Mitchell. It was a great experience, which is generally tough to say when buying a vehicle. Paul(very nice guy) showed us multiple SUV's and helped us land on the perfect Navigator. Closing the deal literally look an hour and a half and was painless, I didn't feel like they were trying to pull one over on me. They had the truck cleaned up, gassed up, and ready to go by the time paperwork was done. Would recommend to a friend!
I had such an amazing experience working with Thely! As a first-time car buyer, I was honestly nervous and didn’t know what to expect, but she made the entire process so much easier and less stressful. From the beginning, she was incredibly helpful, patient, honest, and genuinely caring. I never felt pressured or like I was just another sale. Thely took the time to answer all of my questions, explain everything to me, and make sure I felt comfortable with my decision. She truly went above and beyond to make sure I understood the process and felt confident in my purchase. You can tell that she genuinely cares about her customers and wants them to have a good experience. I’m so grateful that I had Thely to help me through my first car-buying experience. If you’re looking for someone who is honest, caring, knowledgeable, and actually has your best interest at heart, I highly recommend asking for Thely! She was absolutely wonderful to work with! ❤️
OC Welch is always your best choice if you are wanting to buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!! Thank you Sam and OC
OC Welch is always your best choice if you wanted buy a Ford…. And if you want the best sales person ask for Sam! I promise he will always make it an enjoyable experience!!!!
I highly recommend Sam Elliot and O.C. Welch Ford. Sam is an excellent sales representative and a true asset to this dealership. I have purchased multiple vehicles from Sam, both personal and commercial. The dealership is well organized and handled my most recent purchase competently. Thanks Sam! The Raptor is a Blast! Skip
Trisha Mittelbronn was my salesperson today and did a fantastic job. Her communication was on point. She was very responsive to my initial emails and answered all of my questions completely. Trish was very knowledgeable with financing, the trade-in process and of all the warranties associated with my purchase. She made the entire transition into my new F-150 smooth and painless. I highly recommend asking for Trish if you stop by the O.C. Welch Ford dealership. Thank you Trish!
Trisha was courteous, but as a remote (phone) buyer, my experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day delay that impacted my ability to manage time-sensitive paperwork. Additionally, Justin did not respond to my email and instead had Trisha follow up via text, which felt indirect and unprofessional. I was also uncomfortable with the use of pressure tactics to push the extended warranty, and ultimately felt compelled to purchase it due to those tactics rather than making an informed, confident decision. Overall, the experience could be improved with more consistent communication and a more professional, customer-focused approach for remote buyers.
Good
I recently purchased a new F250 from Craig Redker at OC Welch Ford. This was the second truck I have purchased from Craig and OC. Just as my first experience, Craig made the second purchase very easy and streamlined. He also enabled me to buy much more truck than I had originally intended and I’m very pleased. The level of personalized service and professionalism was top-notch. This f250 is my 7th ford truck and I will certainly continue with them in the future. Thanks Craig and OC!
Highly recommend coming to OC Welch for your next vehicle! Come see Thely, Chip and OC Welch, they will make anything possible for you! Had to track down Thely from where she was before, always worked with her at Vaden Nissan, so I had to come over here and work with her again, she’s simply the best in the business!! Go see OC!!!
Outstanding, Hassle-Free Service at Quick Lane! Brought my Mustang and F150 into the Quick Lane at O.C. Welch in Hardeeville for routine maintenance, and the experience couldn’t have been smoother. From the moment I pulled up, Tracey, our service advisor, was welcoming, attentive, and got everything checked in without delay. The turnaround time lived up to the "Quick Lane" name. They took care of the oil change, tire rotation, brake service, and multi-point inspection quickly and thoroughly, keeping me updated throughout the wait. There was no pressure to tack on unnecessary add-ons—just honest communication and professional, high-quality work. The waiting area is clean, comfortable, and has a café. The entire crew makes customer service a clear priority. It’s rare to find a dealership service department that values your time this much. Highly recommend O.C. Welch Quick Lane to anyone in the Lowcountry looking for reliable, top-notch vehicle service!
Great place!!
Charles Derrer did a great job and made my F-150 very easy. I would like to thank Charles and Chip Welch.
Great experience!!! Trisha was awesome!!! Would definitely buy from OC Welch Ford again.
Tom Landry at OC Welsh Lincoln was an exceptional sales associate. He was in constant contact with me and found the exterior and interior colors that I was looking for. He applied various discounts and presented me with a great deal. This was the best leasing experience I’ve had over the past 30 years. I should also mention Paul the financial associate. He was very patient and thorough and explained all the cost associated with my lease.
My wife and I had the most enjoyable experience recently at O.C. Welch in Bluffton, SC. Our salesman, Sam Deen, made everything easy, comfortable and stress free as we purchased a car and a truck. We highly recommend buying a car here and make sure you ask for Sam!!
Carolina was great! Amazing working with her! Highly recommend her help if you’re looking to buy!
Charles was a tremendous help in helping me select a car. I am delighted to be going home in a Bronco Raptor
Great team effort at OC Welch Ford; especially the Quick Lane Service Team! They are real pros!! Well done OC!
My husband purchased a used F-150 from Carolina. She was very willing to help make the purchase successful. We appreciate her enthusiasm ,her best effort and polite service . I can highly recommend Carolina!
My service rep. Mike, kept me informed throughout the process. He was knowledgeable and polite, a pleasure to work with.
1000% improved scheduling. Communication while waiting and wait time.
100% exceeded my expectations, from sales through follow up. Great job done by all..!
We couldn't be happier with our experience at OC Welch purchasing a newer truck. Thely Daust made the entire process easy and stress-free. She was friendly, knowledgeable, and took the time to understand exactly what we were looking for. A special thank you to Chip Welch, the VP, who personally came over to assist us. It was clear that both he and Thely truly cared about helping us find the right vehicle at a price we could afford. Their professionalism, courtesy, and dedication made a huge difference. We left feeling valued and confident that we got a fantastic deal. We highly recommend them to anyone looking for honest, customer-focused service.
Sam Elliott and Chris were extremely helpful at OC Welch. I highly recommend them and the dealership.
Was ok just takes so long to buy a new vehicle
This morning we had a very nice visit with Paul Mitchell who was very happy to help us drive a Lincoln Nautilus. I have never met a nicer - absolutely no pressure- salesman, and I have dealt with 100s of salespeople in my lifetime. If you go to this Lincoln dealer, we recommend you ask for Paul.
After 11 years, I decided to trade in my 2015 F150 for a smaller Maverick. I met Thely Daust at O C Welch who spent hours showing me both new and late model Mavericks on their lot. Thely spent hours helping me narrow my selection and then working with her sales manager to arrive at a deal which we both agreed to. I was very happy to drive away in my “new” 2025 Maverick. Thank you, Thely, for your patience and professionalism.
My wife and I just bought a brand new Lincoln from OC Welsh Ford Lincoln. Paul Mitchell our sales representative was fantastic. I cannot say enough about how easy this process was dealing with OC Welsh. I would highly recommend anyone in the market for a new or used Vehicle to reach out to Paul Mitchell I promise you you will not be disappointed
Tonya did a great job managing my service appointment on my Lincoln. Very professional and competent
Great service
Excelente service! Carolina Da Silva made the buying process supper easy. Highly recommend.
April is the best Service Advisor- always gets me what I need with a smile!
Great experiance. They had ALOT of inventory and found the truck I was looking for.
Excellent service and the Lincoln service department was great! Thanks for the timely communication.
Tracy Green at Quik lube is the only person Who knows what she’s doing with all the employees who are answering the phone calls she is extremely knowledgeable, Polite and caring person! Great asset to OC Welch! Thank you, Tracy…
Thely, chip and Chris where super helpful with the purchase of my Bronco. Thank yall
Great experience with everyone that I dealt with especially my sales person Sam Elliott. I would highly recommend doing business with this dealership.
We were interested in buying a used or new Lincoln Nautilus so we stopped at OC Welch to have a look at their inventory. We were met by Tom Landry and explained what we were looking for. It was late in the day and Tom stayed to show us the vehicles and explain the differences in the models. We had never been a Ford buyer before and we were looking to trade in our Lexus. Tom was very patient and took the time to tell and show us the different models. We were very impressed with his knowledge and Customer Service skills. We agreed to come back on Monday to review a few different models. Tom showed us 4 different cars that we were interested in and brought them to the front of the dealership for us to compare and make a decision. We spent several hours before we decided on a 2026 Lincoln Nautilus Reserve 2. Tom was outstanding throughout the entire process until we drove off with our new Lincoln Nautilus. We are both seniors and this is by far the best experience we’ve ever had in buying a vehicle. I apologize for the long review but it is important to call out outstanding Customer Service and Tom Landry has it. Thanks again Tom for switching us to a Lincoln customer. Sincerely, Bob and Carol Rebele
Sam was great during the entire car selection process. We weren’t planning on buying anything but Sam found us the perfect car! We would definitely recommend him!
OC Welch Ford has been selling vehicles to our family owned business for over 3 decades. We appreciate how hard OC, Chip and the rest of his team work to ensure a great buying experience. You build that kind of relationship based on trust and service.
Had a great experience working with Peter Bentley. So helpful and kind!
Bryan provided excellent service! He picked us up at the airport and walked us through the paperwork and gave detailed instructions on the operational features of the Lincoln Aviator that I purchased. Everyone at O.C. Welch was very friendly and helpful during the entire purchase process.
Great dealership, everyone was very helpful and nice. The salesman, Scott, was knowledgeable and made the transaction painless!! I would recommend to family and friends to go see O. C.!
Class act. Very professional quick. I would highly recommend. Joe, Tom and Chris did a great job.
Very professional, very courteous, excellent customer service. Very professional, very courteous, excellent customer service. Thank you!
Made it super easy to get everything done in a very short amount of time. Made sure we were happy and vehicle was clean and ready to go!
Had a great experience when I bought my vehicle. Aric was very helpful through every step of the transaction. In fact, I didn’t even have to leave my house as all paperwork was sent to me making this the easiest and smoothest transaction ever!! Aric answered all of my questions and continues to be helpful even after the sale!
Ms Nia White really got the ball rolling for me . I was directed to the right staff to get my vehicle the attention it needed. I pray all goes well with the fix. Ms White was very kind spoke will of the staff and really made me enjoy my visit and feel confident about the process.THANK YOU MS.NIA WHITE
The largest inventory of cars I have seen. If you can’t find what you want, it does not exist! Friendly knowledgeable sales people
Joe and his team, Marifel and Chris, were very helpful and professional. They all worked to get us the right car and the right price.
Always a 5 star experience! It is a pleasure dealing with knowledgeable people with positive attitudes! I have been buying and having my vehicles serviced here for 21 years. I have enjoyed doing business at this dealership and sure you will have a great experiences here too!!
The sales representative Jay was extremely helpful in navigating me through my various options. In the end. I was able to purchase the right vehicle for the right price
Brian was great! I live 4hrs away and would Make the drive to deal with him again.
Very quick and nice service. Got a vehicle while ours is in the shop thanks.
I received excellent service. The staff was pleasant, greeted me, spent time and explained everything. They answered questions and gave me options and I never felt pressured. It was a very good experience.
Excellent customer service from start to finish. They made the vehicle purchasing process very easy and enjoyable.
Blake was awesome to deal with! Super easy and painless transaction. Would definitely recommend to anyone looking to buy a vehicle.
I had a great customer experience! Scott was great and helpful and the rest of the staff was very nice.
Aric at O. C. Welch was very responsive and worked with me to get to a fair number on my trade and sales price. Aric was professional, kind and knowledgeable. Thanks!
Rob was terrific. got back to me when asked.almost 2weeks for the tech to diagnose the problem.almost another two weeks for repair,had to return same day to solve engine lite issue
Excellent service from both sales And service (quick lane) departments. The quick lane staff was efficient. They made a opening for my new car with fast repair.
First, the dealer location is close to me. Everyone in the dealer was friendly. My salesperson was very thorough and explained every feature of the cars i looked at. The finance person was also thorough in explaining the purchase options any was not too pushy. Overall experience was great.
When it comes to purchasing a car O. C. Welch Ford Lincoln dealership is exceptional by far. The easiest purchase I have ever made. Mr. Welch was very patient with me and understanding of what I needed. I got a better deal than I expected. The staff was very knowledgeable. I would highly recommend them.
Every person that we came in contact with was very friendly, helpful and competent. Probably my best car buying experience ever!
Another great experience! Blake worked his magic and got our vehicle into the service department as soon as possible. Kelly had a loaner car available and got us all set up! Blake kept us informed and responded to all messages right away. Our vehicle was fixed in a timely manner and works perfectly! Great job to Blake, Kelly, and Jodi for going the extra mile to get the job done!
Super dealer who believes in taking great care of his customers and so does his team! Miguel was prepared and very professional - everything was ready to go when I picked up my vehicle. All in all a very pleasant experience.
Thank you so much to Blake and the rest of the OC Welch service department for getting my car fixed so quickly and professionally . Blake went above and beyond getting my car in as soon as possible. Everyone I dealt with from Blake to Kelly to Jodi at checkout was a complete pleasure! I'll definitely be back!
Exceptional customer service. The buying process was quick and easy. I highly recommend this dealership!
All the people I dealt with were helpful and courteous, especially Jay Marther, our sales person.
Scott was absolutely amazing! We did not feel pressured at all to purchase the vehicle and even offered an extended test drive. He helped us get the deal we wanted and was super knowledgeable about Ford/Ford products! I would not hesitate to buy from Scott again!
The car was as described on the posting. Scott was great to work with - he made the process so easy.
This is my second Lincoln vehicle from OC Welch. Marifel, Craig, and Chris were fantastic to deal with. Marifel was also kind enough to deliver my new car to my house because I was so busy. Would not have to think twice on recommending anyone to go see Marifel at OC Welch to get a vehicle. You won’t be disappointed!!!
Great experience, fast, efficient, knowledgeable service. Scott was very easy to work with. Answered all questions quickly. Had the car I was interested in ready for me to test drive.
I was very Impressed with Marifel and the staff at O. C. Welch. The buying process was very pleasant.
Marifel was very helpful. She was very interested in assisting us in any way. I was very impressed with her customer service.
Enjoyed the transaction at OC Welch. Spoke with Collin over the phone and he was able to answer all my question and the vehicle was accurately described when I showed up to test drive. Blake was also great to work with and made negotiating a streamline as it may be. Chris, in finance was equally helpful and had me in and out in no time. Would recommend OC Welch and their team.
The dealership was very attentive and the buying process was very stress free. I highly recommend!
Fantastic dealership, fantastic people. Every employee is extremely helpful and kind. Kelly, who helped me with my loaner vehicle, was super friendly and energetic and she had me chuckling the entire time. I can’t ever say enough good stuff about OC Welch.
Sam and OC made my purchase an easy process. 3rd car we’ve bought from OC. TOP NOtch!!
Kept me updated the entire time. Answered all my questions and made my out of state buying experience the best I have had so far. Would do business again.
Sensational service. Trustworthy. I will never buy or service anywhere else. They always satisfy me. Great work Marifel!
I really appreciate the dealership and the time and effort they put in with their customers. They have so many wonderful options for anyone looking. They make you feel well taken care of and are supportive the entire car buying process!
Marifelhas been so very helpful. Always ready to assist above and beyond. Pleasant and kind.
Joseph Bernard was amazing from start to finish! Absolutely helpful and went above and beyond! I was very nervous to purchase a new vehicle and he made me at ease! I found the entire experience to be a good one! Everyone that worked with us was made sure we were very happy! I highly recommend!!
Great sales person and a great dealership! ! Bought two different MKZ’ s from her. She gave us a great deal!!
No doubt… OC Welch Ford Lincoln offers the best in customer service. There is no pressure just honest talk about the quality and reliability you get from this dealership. It’s truly a great personal experience.
Quilla was amazing. She went to major lengths to help me get into the car I wanted! Thank you, Quilla!
Dealt with Scott Henthorn again, and as always he has assisted me with everything from purchase to service! Scott does a great job,
Simply the best experience! ! I’m a repeat customer and always recommend OC Welch to my friends!
Very friendly & helpful staff. I purchased floor mats for my Lincoln MKZ so I bought the dealer brand and I absolutely love them and they even have the logo MKZ on them. They were very nice better than anything on Amazon well worth the price.
It was a nice straightforward transaction where I received the help I needed to find the right vehicle.
I have purchased several vehicles from OC Welch and the last 4 from a great salesman Sam Elliott. They always work hard to get me the deal I want very patient and low pressure. From the sales team to finance team I recommend Ford and OC Welch.Go see Sam he’ll get you what you need.
I had a problem with a leak caused by a clogged drain pipe. This caused the fro t floor and mats to be soaked and mold start d to form. Thankfully, I was put into Contact with Cameron Ball, who shepherded my car throughout its time at O.C. Welch. This dealership is one of the busiest if not the busiest in the U.S. Even though it took six weeks to diagnose and fix, it was well worth it. The service team made sure my issue was fixed. Thanks to the Service Team, Cameron Ball, and Mr. O.C. Welch for their help in solving this issue with my 2019 Nautilus. Five star service! Five star review!
Nice folks, and they sold us the car we wanted with no extra BS. COuld not be happier. The car is having issues now, but that is a different story.
I had an excellent experience with Joe. He treated me with respect and was an excellent resource and advocate in my car-buying experience.
I had great service…exceptional service. Brian was fantastic and extremely responsive. Highly recommend! No hesitation for recommending.
Best practice for needs of their customers This is the second vehicle purchase OC Welch. We drove 3 hrs to work with Brian Luna. He did not disappoint and went above and beyond. Far exceeded expectations with all of the details and having the car perfectly prepared for delivery. Absolutely wonderful. Brian is an asset to OC Welch Equally Gerard Burke in Finance. Smooth process Thoroughly professional. Best team we’ve ever worked with.
O. C. Welch ford is great I bought a few cars from there great experience
The service at OC Welch was unsurpassed and the people there were great. Marifel, Joe and Chris did a great job working with me (and out of state buyer) to make the entire process quick and seamless. I will buy from this dealership again. Thank you all!
She was very attentive to us. Very happy to be a part of the OC team and it showed. Answered our questions and if she didn’t know, she immediately reached out to someone who was able to assist.
I purchased my 2021 ford mustang and it was a breeze, Collin Klofft the sales man went over everything so well, any question I had was answered on the spot. The customer service was terrific they can get you in and out with the perfect vehicle for you. I would highly recommend this dealership.
Great service in and out fast every one was very nice and helpful through all
The employees are always ready to take care of my car issues, in a friendly and professional manner.
Craig Redken & Marifel Morgan helped us find the Navigator we wanted!!r. an exceptional experience!!
I enjoyed buying my car from OC Welch and Marifel. They gave me q great deal and a nice 2011 hybrid MKZ.
Friendly. Customer focused. Service oriented. Easy to do business with. Do what they say they are going to do
Thank you, O. C.! I have an ear to ear smile on my face from my vehicle purchase experience. This is the second time you, and your team have proved the grandest service in all the land. O.C. Is a magician. He could be in different country, one day, and back the next…to ensure a swift, and effortless vehicle purchase. It is mesmerizing how O.C. can simultaneously work non stop for so many, and still find time to give back to community! His dedication is unmatched. And, the whole team is xxxxx! Second time I had the pleasure of seeing John Evans. He delivered my badass Bronco with white glove, down home style. If you are interested in a vehicle for the new year, Go see O.C., and the team at O.C. Welch Ford. Many Thank you’s! I love it!
Jay and everyone at OC Welch was awesome. Jay was flexible, attentive and very helpful in working with my schedule and trying to get this deal done. I couldn’t be happier with my new Navogator and with the service from both Jay, Chris and everyone at OC Welch.
Cannot recommend enough! Absolute best customer service- hands down. Would 1000/10 recommend for your next car purchase. This process couldn’t have been more smooth and seamless! Beyond satisfied.
Sam Elliot has been the best sales representative we have experienced - he is on it and impressive
Came in with an axle bolt broken on my 2021 F-150. Cameron expeditiously had a tech take a look and got the part on order. Helpful guy.
Plenty of vehicles to choose from. Jay was very patient and did a great job.
Kelly was super helpful with loaner arrangements and overall very pleasant to work with. Great experience.
Collin was very knowledgeable about the product and friendly. He, as well as several other associates at OC WELCH, went above and beyond to help me get into the right vehicle for me. Job well done!!!
I have worked in the Ford industry in the past and have dealt with other dealerships. Although the work has not been done yet. Nia White and Cameron have already shown me their caring, compassion and professionalism in working me in on a tight schedule. I can’t thank them enough and they are both definitely assets to your company . Nia is a kind and caring voice on the phone which in the service department is tough to come by. She is a keeper! Cameron is caring and a facilitator and has made things work within my time frame. He’s a keeper too! Thank you both so much!
Was very helpful and was a very easy process to purchase the vehicle. Will recommend friends.
I had a pleasurable experience purchasing a vehicle with O.C. Welch Lincoln. Brian Luna was the sales person helping me. I have to say Brian was very professional and courteous. His knowledge was quite impressive! He patiently reviewed with me every detail. His disposition was friendly and calming, no pressure sales which was nice. The whole process was seamless, thank you Brian!
We had a great experience in and out the door. Professional and friendly without any pressure.
Collin and the team made it easy from finding an F150 on there lot to the financing. Definitely will come back to OC Welch
Phenomenal experience here at OC Welch! Brian Luna and Chris Brubaker were extremely helpful and knowledgeable. They were very welcoming and helpful through the car buying experience. My transaction was seamless and effortless and got me a great deal on my F-250! Chris Black the Finance manager was very helpful and knowledgeable about the products that are offered and I am very satisfied with my purchase. Craig Redker was also very helpful with ordering my F-250 and hands down the most knowledgeable when it comes to ordering a vehicle to my custom preferences. I highly recommend this dealer and they definitely have my business and I will continue purchasing vehicle at OC Welch for a long time!
Brian Luna is an excellent salesperson. Very responsive, professional and knowledgeable of the vehicles. Also very patient in working with our timing. Other OC Welsh employees were also attentive to our needs. Only downside of dealership is that the lot is always crammed with vehicles, making it difficult to park and maneuver.
It was a pleasant experience working with Sam Deen and Blake. My daughter in law also was happy with the great customer service.
Quick lane has a tough time with quality techs but even though the wait times are greater than a jiffy lube or “brakes for less” at least I can be comforted and assured that the work on my vehicles is nothing but top notch and high quality. The manager is extremely professional and understanding
Craig Redker is like a well seasoned skillet. He was prepared to listen and offered both current and future data concerning the Aviator brand and his trade in offer was spot on. Chris Black walked use through the numbers and spent time explaining various extended warranty plans. Brian Luna was assigned as our sales representative and we were impressed with his knowledge of the options and listening skills for 5 months on the job. He clearly has a future in this business. Paula and I are more than pleased and will return!
The best certified pre-owned selection around. I was able to find a truck within my budget and still had the features and low mileage I was looking for.
Looking for a certain vehicle. We found what we we were looking for and more. Thanks, Scott.
Jay was fantastic, He was able to get us in and out in about an hour. Truck was clean and ready to drive off. Thanks again for making it a good experience.
Everyone was very professional and I especially appreciated how quick the process was. Sam Elliot is the best!
I have to say this was by far the easiest and most relaxing car buying experience I've ever had. Jocquilla was absolutely amazing!!!! We was looking to purchase a Tahoe or Expedition but they were both over our price range and Jocquilla recommended the Traverse which was always my husband's first choice and when she offered to bring the car around and show us, I immediately feel in love with it and from my excitement my husband say go ahead and write it up she loves it. Jocquilla made the process painless it almost felt like just talking with a family member. She also delivered the car to me and I have not stip smiling. Jocquilla is amazing and I'm very very blessed to have come in contact with her. The finance manager wad also amazing the process was quick and easy. I will highly recommend OC Welch to all my friends and family. Thanks again Jocquilla!!!
Experience was great! Thank you Craig, Chris Black, Brian Luna and Bella (for offering coffee everyday!) O. C. Welch made it easy! We love our 2nd Lincoln Aviator!
They were very helpful and professional. Marifel was knowledgeable about the car. We are happy with our purchase.
All of my experiences with O C Welch service department have been exceptionally good. The entire staff has been courteous and always willing to help. Whenever service was required I requested and received a pick up service and loaner car. I love this service because it takes away the worry of being without a car while your car is being serviced.
All of the crew was great! Thanks to Marifel, Joe, and Chris for an easy and smooth car purchase
O.C. Welch had the replacement tire we needed in-stock, when the other Ford dealerships in our area didn't, and Brian was able to get us in for the repair quickly.
Had a great experience with Collin at O. C. Welch Ford! One of the easiest truck purchases I have ever completed. Collin and the rest of the staff were very transparent throughout the process and really went above and beyond expectations. Highly recommended.
Paul is a true professional and knows his job well. All of the staff were courteous and willing to help. This is a great place to buy a new or used vehicle. I wouldn't go anywhere else!
Love the fact that they brought me my vehicle and picked up the loaner! Big plus for me!
Hello, my name is Margarita L. As I took my vehicle to O.C. Welch for the first time I was a bit concerned as I do not know much about vehicles, so the worry of being a woman and being taking advantage of, immediately crossed my mind. I did not know what was wrong or how much the repairs were going to cost me, to add to my situation, I drive a BMW and the repairs are hardly expensive and everybody think you are loaded with money. Anyway I meet Cameron who immediately reassured me that all will be well despite my worries. I’d meet up Brian and Ray. 3 of the friendliest and knowledgeable mechanics I have ever meet. They ultimately assessed, repaired and returned my vehicle in top shape, ( they even washed it ) much better than before I took my car to them. It was done all for a complete cost that didn’t hurt my purse pockets. I was so impressed that I have taken the time out of my already busy and hectic schedule to write this review. Thank you O. C. Welch for employing Cameron, Brian and Ray they are fantastic workers. Thank you guys for a great experience.
Marifel, I appreciate all you did for me to buy my Lincoln Hybrid MKZ at such a great deal. You made the process so easy and kept in touch with me to let me know how things are going. You were always very honest and friendly. I will let my friends and family know where to go get a car for a great price.
Great sales person and manager. The actual purchase time drug on a little long but that was not her fault and sales manager seemed to go speed the process up.
Beth is great. She is always helpful when i am there. The entire dealership wants to help customers
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