Reviews
Excellent experience working with Thely. I appreciate all her help in finding the right truck for me. Highly recommend working with her
Posted on DealerRater by Chris Floyd
I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln!
Posted on DealerRater by mike.p.spears
I ordered a new truck from O.C. Welch. He was fantastic to work with, extremely polite and happy to personally help me out. The whole experience from ordering to delivery was fantastic. He and Ford kept me informed during the entire process. When my truck was delivered, he personally welcomed me in at the dealership and got me all taken care of. The other staff members were great too. Miguel helped me setup my ford pass and connect to my truck. Gerald did a great job assisting me with financing and warranty options. Overall, the process was fantastic. I highly recommend O.C. Welch if you need a vehicle. I have also had good experience with their service department and I will be taking my truck there for all of its service needs. GO SEE OC!
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by Jake Ruiz
Customer service is number one. We liove our Aviator Black Label and know we will love driving it.
Posted on DealerRater by laurie.langston
Tonya in the Lincoln service department was absolutely amazing. She was very professional and took care of our issue and exceeded our expectations in every way.
Posted on DealerRater by cwbailey0336
Recall was completed and was easy to schedule. Kept me informed and even confirmed how I was to retrieve vehicle. Thank you
Posted on DealerRater by Rudkofamily
Tracy and Landon greeted me as soon as I walked in the door. I explained what service I needed they did an inspection of my vehicle brought me out my cabin air filter that was extremely dirty so I had them replace that at the same time. No pressure and they were very quick with the service.
Posted on DealerRater by Djwsc61
OC Welch Ford and sales person Thely Daust were outstanding! From start to finish great experience! Excellent customer service! We drove from two states away to purchase vehicle. Discussed and negotiated all aspects via telephone conversation. Smooth and straightforward process. Highly recommend OC Welch Ford and especially THELY DAUST she is a Gem!!
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by Cat Rodriguez
Peter was very helpful throughout the whole process. I got with him about what I wanted and made it happen. The rest of the team was very welcoming.
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by Timothy Simon Tara
Paul Mitchell Graig Redler work very hard to give us the best treatment possible. Found the most beautiful vehicle for us.
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by laurie langston
We were traveling from Canada when the air conditioning in our car stopped working on the road. Feeling a bit desperate, we showed up at your garage on Monday morning.
From the moment we arrived, April Edsall provided us with outstanding service. She was professional, understanding, and incredibly kind throughout the entire process. The problem was diagnosed and repaired within just two day, and we were able to pick up our car on Thursday morning.
Thank you so much, April, for the excellent service. You turned a very stressful situation into a reassuring experience. We highly recommend your garage.
Posted on DealerRater by emile.cayouette
Everyone is always helpful and prompt to address our needs. April communicates well and has the knowledge to help us through our repairs.
Posted on DealerRater by jbaird727
O C Welch is a 5+ Star Professional Ford-Lincoln Dealership. All personnel know and perform their duties in a professional manner.
Posted on DealerRater by col.pat.lock
I was very impressed with the buying process at OC Welch. The team was efficient and my purchase was easy. Couldn’t be happier with my new car!
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by Neil Shannon
OC Welch did a great job with me as an out-of-state buyer. They made the process easy and got me all taken care of in finding a new car for my wife.
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by Matthew Bailey
Trish did a great job helping us with our Ford F150 purchase! She made us feel comfortable and got everything handled as quickly as possible!
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by Meredith Block
Great car buying experience!
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by Travis Cobb
I’ll see Welch did it again when Above & Beyond closed the day saved me money and sent me down the road and the truck that I love
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by Andrew Sherillo
We came into test drive Bronco Outerbanks Sasquatch but found that the last one had just been sold. Out salesman Charles Derrer was exceptional in explaining the different Bronco models and explained all of the features of the Bronco Raptor. We test drove a 2025 Braptor and really like the ride as compared to some Jeeps we had recently yes drove. Then as he was drilling through his computer a pre owned Raptor on the custom Code Orange paint popped up. We requested to look at it and was love at first site. My wife knew instantly this is what we wanted! Charles did a good job of building our confidence and we decided to make the purchase on the spot. He seamlessly prepared the paperwork and then introduced us to Chris Black, Finance Manager. Our overall experience with Charles and the staff was excellent and continued through to the delivery of the vehicle.
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by Gregg Clark
I had an excellent experience buying a used car from Trish. She was very helpful with the paperwork side because I am in the middle of moving, and I feel I got a really good deal on the car I purchased and my trade in. I recommend working with them!
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by Taylor
Five-star experience at O.C. Welch Ford in Hardeeville, SC.
We purchased a 2022 Ford Bronco Raptor with Charles Derrer and the entire process felt seamless and professional from start to finish. Charles is extremely knowledgeable and took the time to walk us through everything in a clear, informative way-especially appreciated since we're new to the Ford Raptor family.
No pressure, no confusion, just a smooth purchase and great service. Highly recommend asking for Charles!
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by Trish Clark
Came in to the used car side just after a thunderstorm. Thely Daust didn’t mind walking the lot looking for a certain vehicle in the rain. Found the vehicle which was close to closing time. I live 3 hours south of the dealership, they sent a driver to pick me up to bring me to the dealership. Easy transaction and salesperson Thely was great to deal with.
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by Jeremy Pilcher
I was on my way to Florida and my truck change air filter came on. I called their service group and they got me in to change it for me really quickly. I appreciate their help and their customer focus
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by Sally Maher
Sam is excellent and worked very hard to get us what we wanted. I will recommend him and OC Welch to all my friends of him
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by Jason Ballew
Friendly service, Landon was my Service advisor and got me in and out quick and painless. there was a lady in the office who was so nice and friendly as well. Unfortunately, I didn’t catch her name.
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by Danielle Jones
Charles was very knowledgeable and proficient. Walked us through each step of the buying process. He’s very knowledgeable and genuine with his time. I’d highly recommend him for all your future purchases.
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by sherri vanbuskirk
Charles is very proficient and knowledgeable. Highly recommended
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by John VanBuskirk Jr
Top tier sales experience here. Sam and Kim made the process of a remote deal easy and stress free with timely communication. Friendly, no pressure, classy guys. Picked me up from the airport. Had delivery options for me if I needed it. Great deal great inventory. White glove service.
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by Max
Trisha Mittelbronn was my sales person and was wonderful working through the process of buying my new truck.
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by Louis Vaigneur
Telly was great helping us find car for our daughter. She went above and beyond to address multiple issues. A pleasure to work with. She is a great asset to your sales team! Thank you Telly.
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by marcia h
Telle was wonderful to work woth,she addressed any concerns we had and was very nice and helpful with all questions. Would definitely recommend buy from OC Welch!
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by Michael Horne
There are a lot of vehicles available in the well stocked inventory of OC Welch. This is the fourth car that my family has bought here and the experience is always great. My husband has dreamed of this truck for a long time. The showroom is clean and airy, the folks are friendly, and the service is top notch.
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by Dara Sinclair
Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with.
Posted on DealerRater by Tbolt
We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process.
We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time.
We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended!
Posted on DealerRater by DARITADERAMIREZ
Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust!
Posted on DealerRater by marciamr
It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch!
Posted on DealerRater by Clemcollins15
Quick courteous and efficient can not ask for anything more, but your online reseysystem needs work
Posted on DealerRater by FD49
We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch.
Posted on DealerRater by rolyat9617
All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green.
Posted on DealerRater by GAMECOCKATHH
Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions
Posted on DealerRater by vtm53
OC Welch has a great selection of vehicles and their sales team was very helpful.
Posted on DealerRater by fripprufus
Very positive experience - everyone I came into contact with was professional and friendly - including out service advisor Michael. Will be back.
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by CJ Cullum
I truly appreciate Jodi and Jay for all of their help with my vehicle recall. They made the process smooth and stress-free, and their kindness and professionalism were greatly appreciated. Thank you both! I look forward to working with y’all again in the future.
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by Chandler G
Wow! Easiest car leasing experience ever. Worked with Sam Elliott to get a Ford Bronco Sport. He is an absolute pleasure to work with. No haggling, no up-selling, simply super service. Five stars plus all around!!
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by BettyA Delray
Decent service. A little slow
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by Johnathan smith
I recommend everyone to go oc welch if you need to get your vehicle serviced or checked on, make sure to go to April.Because she always calls and make sure vehicles get done correctly
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by Joel Nelson
Wow how dealerships have changed
The inside on this dealership is more of a museum than a dealership. Dun to look at but where are the sales people. We found ours out side as we were looking at a vehicle. If it get busy sales staff is short handed so be patient. Everyone is friendly and helpful. No pressure sales
Great prices and lots of options to finance. And yes we did purchase a vehicle thanks Sam.
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by Michael Heaney
I’ve purchased a lot of cars in my lifetime and never have the deals or customer service been better than at OC Welch Ford. Wednesday I picked up my 2019 Lincoln MKC, and it was so clean you would have thought it was showroom new. If you’re in the market for a new or pre-owned car, you definitely need to go see OC.
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by Larry Silbermann
Amazing services while getting my truck serviced here
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by Emerson Jarrell
An excellent experience. Everyone was very professional, polite and made me feel as if I was part of the O.C. Welch Ford family.
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by Stanley Wiggins
I worked with John Evans to buy an F250 online. Great experience. We had all details worked out long distance before I ever set foot in the dealership - trade value, pictures and videos of the new truck, financing docs etc. When I got there to finalize everything it was a very quick transaction. Would highly recommend working with John at O.C. Welch!
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by Nicholas Farrell
The service was outstanding. Thanks Gabriel. Getting the car washed was very much appreciated.and many thanks.
Posted on DealerRater by ingridb12
Pulled in today for a quick oil change, in and out within an hr. Very happy with the service today. In the past, service here has been struggling. I’m hoping things are finally turning around for the better!
Posted on DealerRater by PETITMIKE67
Thely aka Ms. The Best.com as simply amazing. I showed interest and she jumped right in and helped me right away. Thely was very friendly, knowledgeable and professional. I love that she included my teen on the car but g process and she made something stress arm like a piece of cake. Thely was full of energy, smiles and lots of personality to keep my interest. What a great car buying experience she provides!!! Would definitely recommend if you’re looking for someone who will work hard to find you what you are looking for.
Posted on DealerRater by lasarah82
Outstanding service from Thely Daust!! She took care of us before even stepping into the showroom. She was available for questions and gave us detailed answers during the entire process.
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by Rocio C
Kadrian was great to work with.Made buying a car from them a great experience.
Everyone at OC Welch was welcoming and made our car purchase very enjoyable
Would highly recommend
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by John Lodermeier
Great buying experience working with Tom Landry at OC Welch Lincoln. Would highly recommend.
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by James Berkey
Mike was very thorough, and checked with me periodically on the progress. The work was completed quicker than expected, a good thing! The car was delivered in the best appearance ever! Judith was the best service manager to date, and a have been a customer since O C moved to Bluffton/Hardeeville. Cab we please keep Mike and Judith on board??
Posted on DealerRater by JOHNSTANKO64
I purchased my Lincoln brand new in 2022, and for quite some time I had been convinced it would be my last—not because of the vehicle itself, but because of my experience with the local dealership. After repeated frustration with service and communication, I stopped bringing my vehicle there altogether and had not returned in well over a year.
That changed when my car unexpectedly died and had to be towed to the dealership in the middle of the night. I expected another frustrating experience. Instead, I received a call first thing the next morning from my new service consultant, Mike Kulik
From that moment on, the experience was completely different.
Mike was responsive, attentive, and proactive throughout the entire process. He understood that I needed my vehicle for an out-of-town trip Friday morning and made that deadline a priority. He kept me informed, ensured the recall-related issue that caused the problem was addressed along with several other items, and, once the work was completed, offered to have my car delivered to me Thursday afternoon so I would have one less thing to manage before my trip.
Exceptional service is often less about grand gestures and more about communication, accountability, and anticipating what a customer needs. Mike did all three exceptionally well.
My advice to the dealership is simple: find more Mikes—and take very good care of the one you have. People like him are the reason customers return, remain loyal to a brand, and become raving fans.
Mike didn’t just take care of my car. He changed my opinion of the dealership and gave me a reason to reconsider whether this really has to be my last Lincoln.
Posted on DealerRater by victoriablintser
Tonya,
You are a great asset for O. C. Welsh service. Very efficient, very personable. Having my car picked and returned was a wonderful experience.
Posted on DealerRater by PGEORGE1211
Robert was fast, professional and informative. He explained the services required for my truck and helped me prioritize what to get done first. Thank you Robert!
Posted on DealerRater by CHIGGINS611
I had an appointment and my service was done in a timely manner. The service was thoroughly done and I was apprised of the progress in a thoughtful way. I trust OC Welch and Ross Munro with my vehicle’s maintenance because they value my safety and respect my time.
Posted on DealerRater by dantonucci
Number 1 ford dealership that I have ever used. Excellent pricing and service is easy at OC Welch Ford
Posted on DealerRater by Tbolt
Sales manager Craig Redker worked with me over the course of a month to arrange my purchase of a 2026 F-150 XLT during Ford’s employee pricing sales promotion. During this process, I spoke with two members of the sales team, two from finance, and the owner O.C. Welch. All were courteous and professional in their dealings with me. I was satisfied with the vehicle I purchased and believe I paid a fair price for it. If you are interested in purchasing a Ford vehicle, I believe it would be worth your time to speak with the staff at O.C. Welch about it.
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by William Fogarty
Sam Elliot is the man
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by Dino Paldin
Sam was the best! He made the process of buying my first car so easy! So happy with my brand new Bronco!!!
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by stevie desimone
Craig sold us 2 vehicles 2 years ago. His after market service has been exemplary. He is knowledgeable & always ready to help in any way that he can. It’s so appreciated by someone who is technically challenged at times, as I am.
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by Debra Iammatteo
The service was great. A loaner was dropped off and my vehicle was brought in for service. Received it back the following day. I was a little disappointed that I was charged twenty two some odd dollars for Milage. I was told that for 2 days, I was allowed 200 miles. I personally drove 176. I did not think that I should be charged for mileage accumulated from the dealer to my house and back
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by Robert Venturino
Had some service completed recently at the dealership, and it was a pleasure. Tonya, the service supervisor, was knowledgeable and very pleasant. She did a terrific job keeping me informed of the process, and the team worked very fast to complete the repairs and recall. Thanks again!
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by A. J. Balbo
I was looking far and wide for a new F-150 and found a great truck at OC. John Evans helped me. The process was straight forward with no surprises. I would recommend him to anyone in the market.
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by Greg Shaughnessy
I’m a Ford man, have been for 50 years. O C Welch Ford has supplied my whole family with Autos and Trucks. Always a Great sales team and a fantastic service department.
“Go See O C” you’ll be glad you did.
Rick Glendye
Savannah, Ga
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by Richard Glendye
I just purchased my third Lincoln from O C Welch Ford Lincoln I can’t wait to buy my fourth. When you buy from OO you have a friend for life….you can look for a better deal but you want find one! I passed down these cars to my son and grandson. The last Lincoln
Corsair is for me and my wife. O C goes back to Darien, Ga where he started out washing cars where he learned the business from the ground up. He is still a hands on dealership owner. My salesman was Thele! She was amazing and handled all details like a professional.
Brent Cooper
Beaufort, S.C.
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by brent cooper
Great service thanks
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by James Messex
Service and timeliness was great but disappointed with the head liner. Looks like greasy hand prints all over the head liner.
Posted on DealerRater by jason.willis3000
OC Welch was amazing. The best part of our service was Jamie. He was on top of everything we wanted and needed. Don’t pass on this dealership they are great.
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by John Harmon
I called the day before and Tracy got me right in and great service. Quick and efficient, I drive an hour to get things done right at O C Welch
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by John Smith
We would like to thank OC Welch, Chip Welch, Tom Landry and Paul
Tindall for working with us to be able to get our new Ford. Our last 4 vehicles have been Fords. It was a pleasure dealing with all of them. I recommend giving them a visit.
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by Debra Bittner
What an amazing experience we had with Jamie! He is wonderful and the best car salesman we have ever had!
Posted on DealerRater by erin.harmon
Chip and Charles hooked me up with a new 2026 raptor! They were very professional and gave me a good deal on my trade I drove away extremely happy! Thanks again
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by Jason
Chip and Charles hooked me up with a new 2026 raptor! Chris was very easy to deal with when it came to financing normally financing is a nightmare but everything went very smooth. Everyone was very professional and gave me a good deal on my trade I drove away extremely happy! Thanks again oc
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by Jason
I had a great experience buying a car from OC Welch. Sam was super helpful and helped me to choose a car that best fit what I was looking for.
Posted on DealerRater by cnrfarms
First time customer, very impressed with the service department. Brianna was great to work with.
Posted on DealerRater by 300keith74
Very friendly staff. Quick service. They kept me updated on the time, I good experience overall.
Posted on DealerRater by Morreomail
When you want it done right the first time. Go see OC WELCH and his team.
Posted on DealerRater by BRAVOZ4LIFE
Outstanding dealership I highly recommend them for getting your next Ford vehicle from them
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by suheil boutros
Jamie will do well . ..we love our purchase just the right size for us ..I think we will be very happy with the Aviator..
Posted on DealerRater by taylorsrentalhomes
Worked with Charles at OC Welsh and had an amazing experience. He made it easy and quick. Got my truck shipped across the country for me. Got me a sweet Berliner. Just easy and efficient. Super polite and helpful.
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by Brian S
Landon was very professional and showed me all the items that I needed to complete my $100,000 Mi service
Posted on DealerRater by mcqdog
What a fantastic experience. The service at OC is awesome. Went in to look at vehicles and walked away very happy...thx to the team at OC which made you welcome and at ease with purchasing and trading in. From start to finish.
Posted on DealerRater by lktbtt
Trisha was excellent with her service and was very knowledgeable and took very good care of us. I 10/10 recommend using her whenever you visit OC Welch!!!
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by Kaden Francis
My Husband and I traded in our vehicle while we were vacationing from Maine. We could not be more pleased with the service from Sam Elliott and Paul Landry, as well as other team members who helped to entertain us in between paperwork, etc. Sam and Paul are extremely knowledgeable and down to earth. They were transparent, and we felt very much like they were giving us the best possible deal. We are extremely happy with our Lincoln aviator, which was a significant upgrade for us. The major bonus was we never would’ve found a vehicle like this in the northeast and certainly not with the incredible 1.99% interest rate from Lincoln and the incredible bumper-to-bumper warranty package. Highly recommend OC Welch. We will be returning there for any future vehicles despite the 18 Hour drive! Thank you from Tracey and Mark!
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by Tracey Dorian Feith
Good experience. Easy to work with.
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by Franklin Smith
Our experience with Paul Mitchell and the entire crew at Lincoln was seamless and professional. Would highly recommend their services!
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by cWb bruno
My wife and I have purchased o/a 40 vehicles over the pass 60 years. Our experience at O. C. Welch Ford Lincoln, Inc. was, by far, the best auto buying experience we have ever had from any dealer anywhere in the world I have been stationed as an Army officer and as a present day retiree. We wish to acknowledge and thank Tom Landry, Sales Consultant, for his outstanding service. We wish also to acknowledge Steve Cummins, Service Manager, for his outstanding service for the installation of new air bags in our 2012 Ford Fusion. Also, the different staff members were exceptionally courteous and helpful while we were there. We will be back for service and to buy other vehicles as needed by our family.
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by Pat Locklear
Could not recommend OC Welch more! From building us a beautiful SUV to high class customer service, the entire process of purchasing our car was above and beyond.
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by Madison Stewart
Great job getting me right in with a tire emergency . Staff was friendly and professional.
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by Douglas Welch
Had the absolute best experience! They went above and beyond for me!
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by Chelsea Bunton
From the salesman to the financial everything went very smooth. No complaints here.
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by Bob Kerrigan
Paul Mitchell was our sales person. He was knowlegeable and knew the features of the Nautilus. Paul was personal and took his time with us as we test drove two cars before making a decision. Appreciate his professionalism and his attention to details.
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by gloria yasofsky
Thely and Kim were great helps. I highly recommend working with them for your next car purchase
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by c david floyd
I ordered a new truck from O.C. Welch. He was fantastic to work with, extremely polite and happy to personally help me out. The whole experience from ordering to delivery was fantastic. He and Ford kept me informed during the entire process. When my truck was delivered, he personally welcomed me in at the dealership and got me all taken care of. The other staff members were great too. Miguel helped me setup my ford pass and connect to my truck. Gerald did a great job assisting me with financing and warranty options. Overall, the process was fantastic. I highly recommend O.C. Welch if you need a vehicle. I have also had good experience with their service department and I will be taking my truck there for all of its service needs. GO SEE OC!
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by Jake Ruiz
OC Welch Ford and sales person Thely Daust were outstanding! From start to finish great experience! Excellent customer service! We drove from two states away to purchase vehicle. Discussed and negotiated all aspects via telephone conversation. Smooth and straightforward process. Highly recommend OC Welch Ford and especially THELY DAUST she is a Gem!!
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by Cat Rodriguez
Peter was very helpful throughout the whole process. I got with him about what I wanted and made it happen. The rest of the team was very welcoming.
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by Timothy Simon Tara
Paul Mitchell Graig Redler work very hard to give us the best treatment possible. Found the most beautiful vehicle for us.
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by laurie langston
I was very impressed with the buying process at OC Welch. The team was efficient and my purchase was easy. Couldn’t be happier with my new car!
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by Neil Shannon
OC Welch did a great job with me as an out-of-state buyer. They made the process easy and got me all taken care of in finding a new car for my wife.
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by Matthew Bailey
Trish did a great job helping us with our Ford F150 purchase! She made us feel comfortable and got everything handled as quickly as possible!
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by Meredith Block
Great car buying experience!
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by Travis Cobb
I’ll see Welch did it again when Above & Beyond closed the day saved me money and sent me down the road and the truck that I love
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by Andrew Sherillo
We came into test drive Bronco Outerbanks Sasquatch but found that the last one had just been sold. Out salesman Charles Derrer was exceptional in explaining the different Bronco models and explained all of the features of the Bronco Raptor. We test drove a 2025 Braptor and really like the ride as compared to some Jeeps we had recently yes drove. Then as he was drilling through his computer a pre owned Raptor on the custom Code Orange paint popped up. We requested to look at it and was love at first site. My wife knew instantly this is what we wanted! Charles did a good job of building our confidence and we decided to make the purchase on the spot. He seamlessly prepared the paperwork and then introduced us to Chris Black, Finance Manager. Our overall experience with Charles and the staff was excellent and continued through to the delivery of the vehicle.
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by Gregg Clark
I had an excellent experience buying a used car from Trish. She was very helpful with the paperwork side because I am in the middle of moving, and I feel I got a really good deal on the car I purchased and my trade in. I recommend working with them!
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by Taylor
Five-star experience at O.C. Welch Ford in Hardeeville, SC.
We purchased a 2022 Ford Bronco Raptor with Charles Derrer and the entire process felt seamless and professional from start to finish. Charles is extremely knowledgeable and took the time to walk us through everything in a clear, informative way-especially appreciated since we're new to the Ford Raptor family.
No pressure, no confusion, just a smooth purchase and great service. Highly recommend asking for Charles!
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by Trish Clark
Came in to the used car side just after a thunderstorm. Thely Daust didn’t mind walking the lot looking for a certain vehicle in the rain. Found the vehicle which was close to closing time. I live 3 hours south of the dealership, they sent a driver to pick me up to bring me to the dealership. Easy transaction and salesperson Thely was great to deal with.
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by Jeremy Pilcher
I was on my way to Florida and my truck change air filter came on. I called their service group and they got me in to change it for me really quickly. I appreciate their help and their customer focus
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by Sally Maher
Sam is excellent and worked very hard to get us what we wanted. I will recommend him and OC Welch to all my friends of him
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by Jason Ballew
Friendly service, Landon was my Service advisor and got me in and out quick and painless. there was a lady in the office who was so nice and friendly as well. Unfortunately, I didn’t catch her name.
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by Danielle Jones
Charles was very knowledgeable and proficient. Walked us through each step of the buying process. He’s very knowledgeable and genuine with his time. I’d highly recommend him for all your future purchases.
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by sherri vanbuskirk
Charles is very proficient and knowledgeable. Highly recommended
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by John VanBuskirk Jr
Top tier sales experience here. Sam and Kim made the process of a remote deal easy and stress free with timely communication. Friendly, no pressure, classy guys. Picked me up from the airport. Had delivery options for me if I needed it. Great deal great inventory. White glove service.
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by Max
Trisha Mittelbronn was my sales person and was wonderful working through the process of buying my new truck.
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by Louis Vaigneur
Telly was great helping us find car for our daughter. She went above and beyond to address multiple issues. A pleasure to work with. She is a great asset to your sales team! Thank you Telly.
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by marcia h
Telle was wonderful to work woth,she addressed any concerns we had and was very nice and helpful with all questions. Would definitely recommend buy from OC Welch!
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by Michael Horne
There are a lot of vehicles available in the well stocked inventory of OC Welch. This is the fourth car that my family has bought here and the experience is always great. My husband has dreamed of this truck for a long time. The showroom is clean and airy, the folks are friendly, and the service is top notch.
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by Dara Sinclair
Very positive experience - everyone I came into contact with was professional and friendly - including out service advisor Michael. Will be back.
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by CJ Cullum
I truly appreciate Jodi and Jay for all of their help with my vehicle recall. They made the process smooth and stress-free, and their kindness and professionalism were greatly appreciated. Thank you both! I look forward to working with y’all again in the future.
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by Chandler G
Wow! Easiest car leasing experience ever. Worked with Sam Elliott to get a Ford Bronco Sport. He is an absolute pleasure to work with. No haggling, no up-selling, simply super service. Five stars plus all around!!
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by BettyA Delray
Decent service. A little slow
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by Johnathan smith
I recommend everyone to go oc welch if you need to get your vehicle serviced or checked on, make sure to go to April.Because she always calls and make sure vehicles get done correctly
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by Joel Nelson
Wow how dealerships have changed
The inside on this dealership is more of a museum than a dealership. Dun to look at but where are the sales people. We found ours out side as we were looking at a vehicle. If it get busy sales staff is short handed so be patient. Everyone is friendly and helpful. No pressure sales
Great prices and lots of options to finance. And yes we did purchase a vehicle thanks Sam.
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by Michael Heaney
I’ve purchased a lot of cars in my lifetime and never have the deals or customer service been better than at OC Welch Ford. Wednesday I picked up my 2019 Lincoln MKC, and it was so clean you would have thought it was showroom new. If you’re in the market for a new or pre-owned car, you definitely need to go see OC.
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by Larry Silbermann
Amazing services while getting my truck serviced here
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by Emerson Jarrell
An excellent experience. Everyone was very professional, polite and made me feel as if I was part of the O.C. Welch Ford family.
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by Stanley Wiggins
I worked with John Evans to buy an F250 online. Great experience. We had all details worked out long distance before I ever set foot in the dealership - trade value, pictures and videos of the new truck, financing docs etc. When I got there to finalize everything it was a very quick transaction. Would highly recommend working with John at O.C. Welch!
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by Nicholas Farrell
Outstanding service from Thely Daust!! She took care of us before even stepping into the showroom. She was available for questions and gave us detailed answers during the entire process.
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by Rocio C
Kadrian was great to work with.Made buying a car from them a great experience.
Everyone at OC Welch was welcoming and made our car purchase very enjoyable
Would highly recommend
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by John Lodermeier
Great buying experience working with Tom Landry at OC Welch Lincoln. Would highly recommend.
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by James Berkey
Sales manager Craig Redker worked with me over the course of a month to arrange my purchase of a 2026 F-150 XLT during Ford’s employee pricing sales promotion. During this process, I spoke with two members of the sales team, two from finance, and the owner O.C. Welch. All were courteous and professional in their dealings with me. I was satisfied with the vehicle I purchased and believe I paid a fair price for it. If you are interested in purchasing a Ford vehicle, I believe it would be worth your time to speak with the staff at O.C. Welch about it.
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by William Fogarty
Sam Elliot is the man
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by Dino Paldin
Sam was the best! He made the process of buying my first car so easy! So happy with my brand new Bronco!!!
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by stevie desimone
Craig sold us 2 vehicles 2 years ago. His after market service has been exemplary. He is knowledgeable & always ready to help in any way that he can. It’s so appreciated by someone who is technically challenged at times, as I am.
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by Debra Iammatteo
The service was great. A loaner was dropped off and my vehicle was brought in for service. Received it back the following day. I was a little disappointed that I was charged twenty two some odd dollars for Milage. I was told that for 2 days, I was allowed 200 miles. I personally drove 176. I did not think that I should be charged for mileage accumulated from the dealer to my house and back
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by Robert Venturino
Had some service completed recently at the dealership, and it was a pleasure. Tonya, the service supervisor, was knowledgeable and very pleasant. She did a terrific job keeping me informed of the process, and the team worked very fast to complete the repairs and recall. Thanks again!
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by A. J. Balbo
I was looking far and wide for a new F-150 and found a great truck at OC. John Evans helped me. The process was straight forward with no surprises. I would recommend him to anyone in the market.
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by Greg Shaughnessy
I’m a Ford man, have been for 50 years. O C Welch Ford has supplied my whole family with Autos and Trucks. Always a Great sales team and a fantastic service department.
“Go See O C” you’ll be glad you did.
Rick Glendye
Savannah, Ga
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by Richard Glendye
I just purchased my third Lincoln from O C Welch Ford Lincoln I can’t wait to buy my fourth. When you buy from OO you have a friend for life….you can look for a better deal but you want find one! I passed down these cars to my son and grandson. The last Lincoln
Corsair is for me and my wife. O C goes back to Darien, Ga where he started out washing cars where he learned the business from the ground up. He is still a hands on dealership owner. My salesman was Thele! She was amazing and handled all details like a professional.
Brent Cooper
Beaufort, S.C.
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by brent cooper
Great service thanks
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by James Messex
OC Welch was amazing. The best part of our service was Jamie. He was on top of everything we wanted and needed. Don’t pass on this dealership they are great.
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by John Harmon
I called the day before and Tracy got me right in and great service. Quick and efficient, I drive an hour to get things done right at O C Welch
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by John Smith
We would like to thank OC Welch, Chip Welch, Tom Landry and Paul
Tindall for working with us to be able to get our new Ford. Our last 4 vehicles have been Fords. It was a pleasure dealing with all of them. I recommend giving them a visit.
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by Debra Bittner
Chip and Charles hooked me up with a new 2026 raptor! They were very professional and gave me a good deal on my trade I drove away extremely happy! Thanks again
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by Jason
Chip and Charles hooked me up with a new 2026 raptor! Chris was very easy to deal with when it came to financing normally financing is a nightmare but everything went very smooth. Everyone was very professional and gave me a good deal on my trade I drove away extremely happy! Thanks again oc
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by Jason
Outstanding dealership I highly recommend them for getting your next Ford vehicle from them
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by suheil boutros
Worked with Charles at OC Welsh and had an amazing experience. He made it easy and quick. Got my truck shipped across the country for me. Got me a sweet Berliner. Just easy and efficient. Super polite and helpful.
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by Brian S
Trisha was excellent with her service and was very knowledgeable and took very good care of us. I 10/10 recommend using her whenever you visit OC Welch!!!
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by Kaden Francis
My Husband and I traded in our vehicle while we were vacationing from Maine. We could not be more pleased with the service from Sam Elliott and Paul Landry, as well as other team members who helped to entertain us in between paperwork, etc. Sam and Paul are extremely knowledgeable and down to earth. They were transparent, and we felt very much like they were giving us the best possible deal. We are extremely happy with our Lincoln aviator, which was a significant upgrade for us. The major bonus was we never would’ve found a vehicle like this in the northeast and certainly not with the incredible 1.99% interest rate from Lincoln and the incredible bumper-to-bumper warranty package. Highly recommend OC Welch. We will be returning there for any future vehicles despite the 18 Hour drive! Thank you from Tracey and Mark!
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by Tracey Dorian Feith
Good experience. Easy to work with.
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by Franklin Smith
Our experience with Paul Mitchell and the entire crew at Lincoln was seamless and professional. Would highly recommend their services!
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by cWb bruno
My wife and I have purchased o/a 40 vehicles over the pass 60 years. Our experience at O. C. Welch Ford Lincoln, Inc. was, by far, the best auto buying experience we have ever had from any dealer anywhere in the world I have been stationed as an Army officer and as a present day retiree. We wish to acknowledge and thank Tom Landry, Sales Consultant, for his outstanding service. We wish also to acknowledge Steve Cummins, Service Manager, for his outstanding service for the installation of new air bags in our 2012 Ford Fusion. Also, the different staff members were exceptionally courteous and helpful while we were there. We will be back for service and to buy other vehicles as needed by our family.
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by Pat Locklear
Could not recommend OC Welch more! From building us a beautiful SUV to high class customer service, the entire process of purchasing our car was above and beyond.
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by Madison Stewart
Great job getting me right in with a tire emergency . Staff was friendly and professional.
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by Douglas Welch
Had the absolute best experience! They went above and beyond for me!
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by Chelsea Bunton
From the salesman to the financial everything went very smooth. No complaints here.
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by Bob Kerrigan
Paul Mitchell was our sales person. He was knowlegeable and knew the features of the Nautilus. Paul was personal and took his time with us as we test drove two cars before making a decision. Appreciate his professionalism and his attention to details.
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by gloria yasofsky
Thely and Kim were great helps. I highly recommend working with them for your next car purchase
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by c david floyd
Wow, what a great car buying experience! I never thought I would say those words but I guess never say never.
No pressure, no hassles no games, just an honest straight forward dealership. Paul Mitchell, our sales person was personable, knowledgeable and went completely out of his way to make the process relaxed and comfortable.
A true pleasure to work with, I highly recommend Paul and O.C. Welch.
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by E Yasofsky
Competent technicians and helpful service advisors. We broke down far from home. They made the process as painless for my family as possible.
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by Jarom Thomas
O.C. helped me personally every step of the way and made me feel completely comfortable while purchasing my first car. The customer service was outstanding, and I never felt pressured. They had the best prices in the area, and the personal attention they gave me went above and beyond. I highly recommend O.C. to anyone looking for a great car-buying experience.
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by Colin Hogan
Craig, the sales Manager was excellent to deal with. Very accommodating and helpful. Highly recommend. He’s the best!
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by D L
Recently had my car in for service. Gabe took care of everything start to finish - they even picked my car from my house and returned it washed. Overall great, painless experience. Thanks!!
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by Michael Kulik (Mike Kulik)
Paul did a great job! No pressure and great service. Would definitely shop here again.
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by Jordan Newton
I would highly recommend O.C. Welch!! Judith and Tonya were wonderful! They answered several questions I had and made sure I knew what was going on with my SUV. It has been a comfort knowing Judith is there and follows through.
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by Pat Shealy
O.C. Welch Ford dealership is an outstanding dealership. Buying a new vehicle is exciting yet the process in the past has always been filled with sales pressure dread! Our experience at this dealership was completely the opposite. The staff was welcoming, kind and supportive. After a couple of relaxing test drives and deciding on a new vehicle, the staff from the sales team to finance made the transaction process easy and smooth. We love our new Ford Badlands Bronco and recommend this dealership over any other! Thank you O.C. Welch Ford Lincoln Dealership!
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by Stephanie Elkin
Very friendly staff. Did a great job with my car. Very nice waiting area. Will definitely be going back.
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by James Bocchini
Excelente muy buen servicio de Trisha la recomiendo porcent.
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by eduardo alvarez
Outstanding customer service and selection! Have been buying vehicles here for almost 20 years and wouldn't buy anywhere else! Very knowledgeable and professional staff!!
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by April H
Thely was awesome! She exceeded our expectations.
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by Tasha Lloyd
She is awesome!!
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by Hayden Lloyd
Paul Mitchell provided excellent service and made buying a car from 3 states away so easy!
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by Tara Ayers
We drove through the lot to see what OC had to offer and we met Kadrian, who was walking the lot. She invited us in, listened to the specifications we were looking for, and she quickly got to work to see what they had to offer us. She helped us find the right truck with an amazing deal. I would recommend visiting OC Welch and having Kadrian help you find the vehicle for you.
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by Pauline Torres
Kadrian Bocchus was very helpful with helping choose a vehicle and getting at the paperwork done in a timely.
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by Steven Aldridge
Great people. Sam helped with getting me a brand new F-150 and the experience was pleasant, I will definitely be back again.
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by Miller Cornell
Charles Derrer was exceptional! He is earnest, trustworthy and builds customer confidence. My overall dealer experience was excellent.
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by andy warren
Just bought a Used 4 runner from Davis and we are so happy with the whole experience at O.C. Welch Ford. The price was more than fair and when they did the inspection the accutally replaced all 4 tires and all four brakes. The cars in both show rooms were cool to. Please give them a try for you next car. Thanks Davis for making car buying a pleasure!
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by danny owens
Tom Landry sold us our recent vehicle. He went above and beyond to secure the maximum amount of our trade in and located other monies to go towards our transaction. He stayed in contact with us throughout the process calling and texting keeping us informed of every step.
We came back to OC Welch because of his great service with our previous Lincoln SUV and we trust him. Thank you OC Welch for taking great care of us twice ! We couldn’t be more pleased.
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by Sue Raymond Vansuch
Charles Derrer made our car buying experience quick and painless. He had everything ready for us after driving almost 2 hours to pick up my husband's new truck.
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by Rhonda Ortega
JOHN EVANS AND KIM Wells made buying my car so easy. I felt confident the entire time that I was delaing with professionals. And honestly Im so skeptical with buying cars I almost freeze completely. They really made it an enjoyable experience. Wow!! Our business will continue with them. Thank you!! They delivered my car to Brunswick!
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by Culvern Rental Properties LLC
We just purchased our 6th Explorer from OC Welch. Sam Elliott made us feel like valued customers. He was professional and informative. The trade-in process was smooth, and we are delighted with our new vehicle. We will be referring all of our friends to Sam Elliott and OC Welch.
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by REBECCA BASS
I recently purchased a vehicle from O.C. Welch Ford, and the experience was outstanding from start to finish. Everyone was friendly and helpful and I felt like everyone genuinely cared that I was there. Even those who weren’t helping me directly asked how I was doing and made sure I was being taken care of.
The car-buying process itself was way better than I anticipated and I was not pressured at all. All my questions were answered and I was not rushed into making a decision.
The customer service definitely exceeded my expectations, especially how smoothly everything was handled, making a usually stressful experience actually simple and surprisingly enjoyable.
I would highly recommend O.C. Welch Ford to anyone looking for a new or used vehicle. Thank you OC and your entire team for a great experience!
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by B. Wade Poston, DMD
We had an excellent car-buying experience at O.C. Welch Ford! The entire process was smooth, easy, and stress-free from start to finish. We got exactly what we wanted in our Ford Expedition, and the team made everything simple and straightforward.
Everyone at the dealership was friendly, helpful, and genuinely focused on making sure we were happy with our purchase. Their customer service is outstanding, which is why we continue to come back. We only buy our vehicles from O.C. Welch Ford because we know we'll be treated right every time.
O.C. is the best, and we highly recommend O.C. Welch Ford to anyone looking for a great vehicle-buying experience! ⭐
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by Elizabeth Poston
We had an awesome experience with the manager, Mr. Jim Wells at Hardeeville O. C. Welch Ford! We especially are incredibly thankful for Ms. Thely Daust for taking her time to ensure we had an awesome experience and making sure we felt heard and our needs were taken care of. We told her exactly what we wanted and she made sure she got the job done! Having a 6 month old with us, she made the process so easy and quick. We are thankful for these exceptional individuals and wouldn’t have wanted to work with anyone else! Thank you for everything!!
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by Alaina LaBranche
J Evans, Kim Wells, Traci helped me get my Lincoln back to me clean and ready to go thank you
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by JOHN EVANS
My car went into snail mode because of a sensor light and I drove into their service department to find a gentleman who helped me, even though they did not service my type of car. He looked up the number of Alpha Romeo Roadside Assistance and they were able to tow my car 200 miles for free. I did not know they existed. Thank you!
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by Brooke Bass
Charles was an outstanding salesman, easy to work with, and made the buying process seamless.
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by Robert S
John Evans and Kim Wells are exceptional!! I can not thank them enough for their help and kindness!
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by Silvana Doray
Craig and Tom were extremely helpful in assisting us with the purchase of a new vehicle. Tom is very knowledgeable about the vehicle and his level of customer service is excellent! He called us the next day to see if we had questions and is going to work with us again to help us make use of all the valuable features available on the car. They were a great team helping us be able to drive home with a new vehicle in one day!!! We’ll definitely be a return customer!!!!
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by Kayleen Colavito
Charles was a great salesman!
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by Backwoods Grading
Best service ever make sure you go see her!! Exceptional service an is better than everyone else in my opinion
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by Carl Mosely
The OC Team took great care of me when my car broke down and the vehicle I was interested in wasn't ready yet. They gave me a loaner car in the interim when I hadn't even purchased a vehicle. Not many dealerships would extend this courtesy.They communicated with me throughout the process, keeping me updated on every step making it an easy process. I highly recommend them.
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by Amanda Januchowski
Outstanding salesman, easy to work with, and made the buying process seamless.
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by Robert S
Paul Mitchell was very professional and a great salesman.
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by Diane Mcmullen
Recently purchased a car from Welch. Originally, starting my search via telephone with Mr. Landry (Sales person) who was very helpful, who was not...
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by Evone S.
At 68 years old of Welch and Paul Mitchell gave me the best car buying experience in my life and when I needed something done to the car they brought me...
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by Bradford L.
My salesman, Jacob wilson, spent about an hour and a half explaining how all the electronics work. He also gave me his phone number to call him if I had any...
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by Frank D.
Always quick service and great deals on their new and used cars and trucks. I highly recommend this dealership. Bought several new and used vehicles here...
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by Craig R.
We met with Jay to look at the maverick. We were undecided on the xlt hybrid or lariat hybrid.
Thank you Jay for being helpful in our decision process. We...
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by Teresa T.
My name is Scott King everybody over OC Welch. I started to meet in 2012 when I bought my first ranger and then after that I just kept on buying every two...
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by Scott K.
I reviewed this location about 1.5yrs ago, and HATED it. But there were 3 people there when I recently visited that changed my mind. Linda in Parts, wow she's...
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by Daniel S.
When it comes to Value no other dealer provides more, my honest and well experienced opinion is that you will not find a better dealer experience in the low...
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by Leon J.
We were driving from North Carolina to palm harbor FL for an unexpected death in the family. We were in our new motor home and unknowingly our exhaust pipe...
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by Mary L.
OC Welch Ford Lincoln is best in breed! Our buy/sell experience with OC was patient, and fair. They had a great selection of vehicles, and the buying process was seamless. The communication from the service department has also been efficient and effective. I highly recommend the OC Welch team for anyone in the market for a new or used car.
Posted on cars.com by jgloistein
Byron he is a very nice person or a good patient understanding and willing to help you to get what you want
Posted on cars.com by clevebrown802@gmail.com
New 2023 Bronco Just traded our car with Neico at OCWelch Ford for a 2023 Bronco After driving new truck a couple of days fault occurred . Being a commercial HVAC Tech for over 40 year I understand the complexity of diagnosing & repairing communicating controls which are on most every machine or gadget made nowadays. Just want to send a shout out to the OC Welch Team!! Service Dept did an awesome job and kept me informed as they worked for a resolution. Turned out a faulty cable had to be isolated & then replaced. My salesman Neico stayed in communication with me also and assured me they were on the job. Good people Great service!! .
Posted on cars.com by Me
Kelly was so professional and helpful ensuring I received my loaner and knew all the special features especially those different from my 2019 Nautilus; also was pleasantly surprised to receive a new 2023 Aviator which I’ll drive with a mind to upgrade in the future.
Posted on cars.com by Odoolin
Sam and Gerald were just GREAT!!!! Nice car also!!! They very patient with our questions and were explained in detail.
Posted on cars.com by jescape
The people are very friendly and well educated about the cars they are selling. The don’t seem to be pushy or force you into buying what you don’t want.
Posted on cars.com by Bernie
Go See OC!! Purchased sight unseen, in and out within 25 minutes. Great experience and Chris was fantastic to work with.
Posted on cars.com by David Hahn
Our truck broke down on vacation in SC. OC Welsh was booked but they squeezed it in and got it fixed and running the same day. If they hadn’t we would have been stranded in SC for days. Thanks to them we were able to make it home safely.
Posted on cars.com by Eirelav8604
We had a great experience with this dealership. Everyone was so nice and helpful. It made the buying process so easy!
Posted on cars.com by Emily Ladd
This is the first time we've dealt with OC Welch and we had a terrific, excellent, A+ experience. Every employee who we had contact with had a great personality, answered all questions asked and were unbelievably friendly and knowledgeable.
Posted on cars.com by eagle40f
I have been buying cars from this dealer for 7 years and my husband for 14 year. They’re always extremely professional, helpful, and friendly!!
Posted on cars.com by fallerjo13
Nicest car purchase I ever made. Follow up has been beyond anything ever experienced. Go there.
Posted on cars.com by 1nellisbeth
great team to work with ! we will be back to purchase another truck in the future. thank you nikolai
Posted on cars.com by nikolai
Very easy to work with. Had my Bronco ordered in under an hour. Can’t wait until it arrives.
Posted on cars.com by mikew@springsfast.com
I was very comfortable and treated respectfully. My purchase was easy and straightforward. Thanks to my salesperson, Scott.
Posted on cars.com by Val
Ed is a pleasure to work with and goes above and beyond in helping us find the vehicle that is right for our needs.
Posted on cars.com by turtle2lifter
Everyone was real helpful and Neico was awesome working with and explain the process very well. Glad I came here from out of town. Thanks everyone!
Posted on cars.com by rproctor9259
Yesterday, Kelly Hall was exceptionally helpful to me. My Ford Explorer was getting 4 new tires installed. The night before, I had picked up my sister at Savannah Airport. Yesterday, she called and said she was missing a small bag. Could I check my Ford? Well, it was at your dealership! So I called Kelly Hall and asked if she could track down my car and look for the missing bag? She went out of her way, found the car and looked for the bag. She immediately reported back to me and said that it was not in the car. This was very helpful in narrowing down where the bag could be. Ultimately, my sister found the bag. I am very grateful to Kelly Hall for the help she offered when I was in a pinch. Thank you. Kathleen Branigan
Posted on cars.com by KBranigan
Byron was incredibly helpful and went out of his way to find a great car for me. He was genuine and I highly recommend him to anyone looking to buy a car.
Posted on cars.com by blikins1012
The whole process was easy. From Craig redker advising me what I should or shouldn’t get on my truck. To Chris black walking me through finance, and Linda and Rick helping me with my accessories! I can’t say enough about the experience. Felt like Friends helping me out rather than a business transaction. Go see OC y’all and god bless America!
Posted on cars.com by andrewdowneysoto
Very customer oriented and motivated to make the buying experience as easy and pleasant as possible! Everyone you come in contact with is very people oriented and care that you get the car you want and are interested in getting the customer the best deal possible!
Posted on cars.com by okatty1984
OC gets involved in my deal He appreciates his customers. He sells to sell again. He values your business.
Posted on cars.com by danbrock
Very friendly and helpful without being pushy Highly recommend Ask for Sam he is awesome
Posted on cars.com by Chemistry2714
Keith has been incredible to work with ordering our new Ford!! He has been remarkably courteous and consistent throughout our purchase. He listened to our requests and was prompt with his communication. It has been such a breath of fresh air working with someone so knowledgeable and easy going! Thank you for everything OC Welch! Great experience!
Posted on cars.com by icelandmarine
They r very professional and the service is awesome, but the phone service is not professional I can't never talk to no one. They all ways be out.
Posted on cars.com by Michelle.jordon58
Had trouble reaching them on the phone but they were excellent in person. Friendly and fair pricing
Posted on cars.com by gregggordon
Best place to buy a Ford hands down! And I guarantee nobody cares more about their customers than Mr. O.C. himself. Customer for life.
Posted on cars.com by mbgraham07
Purchased a 2023 expedition max king ranch. LOVE it! Great customer service. Very helpful!! Will do business again!
Posted on cars.com by enmoore91
Tom Landry did a great job. Showed patience and tried to get the best deal for me. Unfortunately the rates are too high to buy now , so I will lease a smaller vehicle instead.
Posted on cars.com by radar154
We have been searching for the right vehicle and Finley was so helpful courteous and patient. He answers every question we asked and helped us with a gazillion cars!! So patient and represented O.C. Welch so professional!! You definitely need to see him when going to ford and Lincoln. Recommend him highly!!!
Posted on cars.com by Seacreaturesam
Excellent Service, follow through and delivery. The experience from start to finish was professional. I am very satisfied..
Posted on cars.com by OSCAR19
Overall good experiences. Purchased multiple vehicles from this dealership. Salesman and Finance Manager have been excellent. Service department struggles a bit
Posted on cars.com by sbferrando
Very nice and clean dealership. Friendly and competent staff. I can only recommend OC Welch.
Posted on cars.com by Wolfram Hellberger
OC demonstrated exceptional integrity and professionalism by committing to our deal despite the hoops and hurdles our situation posed.
Posted on cars.com by robert.aversa
Very courteous and friendly. Very helpful. Great smile and personality. She went over all the details and answers all our concerns.
Posted on cars.com by Lisa
Hands down the easiest and best experience at a car dealership I have ever had. Quick, easy and professional
Posted on cars.com by Washington
Unfortunately for me my truck broke down but when I called chip at OC Welch he let me trade my used truck in that had some problems and had me in a brand new truck almost in the same day!! Chip made my car buying experience very simple and easy
Posted on cars.com by Coastalroofrestoration
Over many years, have dealt with lots of service teams. Seriously, have NEVER had a better team than Michelle McQueen & Ginger. Proactive approach to answer questions, returning calls, and ultimately leaving a very satisfied customer. Can't tell you how impressed I've been with Michelle's team. Earned my loyalty.
Posted on cars.com by Bob Bullard
Smooth sailing for the whole process. Thorough and knowledgeable. Shout out to Sam Deen for being a great sales person.
Posted on cars.com by Sandy T
I will recommend the dealership to all and be back myself for service I r oil change etc work on my car michel is a very professional and organized lady
Posted on cars.com by Lincoln beauty
Overall pretty nice experience. Russ and Joe T were the first two I dealt with. Both were nice and more than accommodating. Polly was great and Jeff rounded out the team to provide great customer service. The lot is very crowded though which made it tough to navigate, felt a little cramped.
Posted on cars.com by swyatt865
Rayquan did a great job communicating with me and provide excellent customer service. The service technicians did a great job!
Posted on cars.com by derekgall
The service was very fast and convenient. They kept me updated on my car and the time it would be finished. Rayquan is so polite and well-mannered.
Posted on cars.com by Symone
My first time purchasing a car, they made it easy and affordable.Scott is AWESOME.
Posted on cars.com by Carolyn
They have excellent service very fast and efficient. Very friendly as well and trustworthy for my family car.
Posted on cars.com by Aaayana26
My drop off was easy & they were nice enough to offer me a courtesy car for the day, which I was not expecting. A very nice surprise since I had to be at work & would’ve been waiting for someone to pick me up otherwise
Posted on cars.com by hhi
Always enjoy visiting the dealership. Great service, great team, and outstanding display of vehicles. Will continue buying our new vehicles from OC Welch.
Posted on cars.com by Akash Patel
Phenomenal experience at OC Welch Ford. Worked with Chip who took the time to answer all of my questions and give me the details needed to make a decision. If you’re looking for an efficient and dependable salesman Chip is your guy.
Posted on cars.com by ccs.syk
I felt confident chip was getting us the best deal. He was a pleasure to work with
Posted on cars.com by katiebeth78
Professional attitude of service advisor. All work done in a timely manner. Car available as promised
Posted on cars.com by Grumpyemt
Made the purchase very quick and easy and Nico was a pleasure to deal with
Posted on cars.com by Johnl
Finley is great to work and willing to find what works for us functionally and financially.
Posted on cars.com by rileyric10
OC takes good care of us. Does his best to get us the vehicles we need and gives us competitive pricing.
Posted on cars.com by jwilliams
Great dealership, great staff, great location, great selection. I’ll definitely be buying all of my vehicles in the future from them!
Posted on cars.com by Dillon
The only issue I’ve ever had with this dealership is the availability of service personnel, which I understand is common throughout the industry. Thankfully, the service manager gave me his direct extension to ensure that I have timely action.
Posted on cars.com by HHIF150
I would like to say, we have purchased a number of Lincolns from O C Welch in Hardeeville SC over the years and this recent purchase was probably the best of the best due to the sales rep helping us, Mr. Andrew (Drew) Soto. Drew quickly (as in short time, not running) approached me on the lot and he and I started off with a smile and a firm handshake and in 60 seconds we were searching for the car we wanted. Due to us searching the Lincoln web sites for information at several dealers within a 200 mile drive of home we had it narrowed down to a select few. As in previous years, (since 1993) we returned to O C Welch Lincoln to have our auto needs filled as well as for our Lincoln Pickup Truck. Still love and enjoy that MK LT. We did a test drive in each of the two vehicles we had previously decided on (Lincoln Corsair and Lincoln Nautilus) and quickly decided the Nautilus had pretty much the smooth, quiet ride as the MKS we traded in. Then the deal starts…. This experience is almost always trying or tasking (at least for me/us) due to the offer, counter offer process etc... Drew however remained faithful to the mission explaining things answering ALL of my questions then we would discuss further. Drew would visit the Manager for updates denial or approval. I am a person of 1,000 questions and Drew totally remained in our service as a customer, with a smile, from the beginning to the end to complete the sale. THEN after the sale was complete, I continued with another 1,000 questions for Drew on the tech setup of the new car. I commend Mr. Drew Soto, the Lincoln Sales Manager and the Finance guy for having the patience of Job waiting for me to complete things. I also want to commend the people that cleaned and prepped the Nautilus, checked it from end to end, filled it with fuel and completed the prep for delivery on short notice. Mr. O C Welch, I hope you see the potential in Mr. Drew Soto for becoming your top sales Consultant and more. (By the way, you skipped out on my customer photo opt “again”) Thank you for continuing to keep your dealership a top shelf business. I’m sure you understand Top Shelf but for those that do not understand, it means there is “nothing further to reach up for.” TOP is TOP. Go see OC. God Bless OC, Drew Soto and others and GOD BLESS AMERICA.
Posted on cars.com by Lincolnman
Great service! Sam is a great salesman! very clean service center, and responsive. Will definitely go again.
Posted on cars.com by Expresson
It is really a pleasure having our car serviced at OC Welch. So easy. Michelle is very responsive and happy to have John Davis deliver our loaner. John was our sales consultant when we leased our first Nautilus. So it was nice to see him again. Love everything about our experiences at OC Welch!
Posted on cars.com by mjmcphail3
The car purchase was simple and quick!! Chris and Finley were great. I highly recommend them
Posted on cars.com by Terrence
Mr. Welch has always taken good care of me and Tom Landry worked very hard to help me purchase the vehicle that I wanted. Very good experience.
Posted on cars.com by Skylehardin
We buy all our work vans and trucks from him best around will be back soon to get the next one !
Posted on cars.com by Joeperkins
Very kind and helpful. Neico took the time make sure you understood what’s happening throughout the entire process.
Posted on cars.com by Britni McMillen
Excellent customer service, staff goes above and beyond to ensure all our questions are answered and my service meets my expectations.
Posted on cars.com by glitchy456
Neico was amazing to work with! He was super knowledgeable, helpful, friendly, answered all questions.
Posted on cars.com by pagemegan13
Best experience I have had and I will come back to purchase a car very helpful
Posted on cars.com by Jimmysb2020
Great experience Would come back again. Very friendly staff. Thank you for making this pleasant
Posted on cars.com by wcga12
Andrew was a pleasure to work with. He exceeded our expectations and went so far as to ensure the car was completely detailed and even personally delivered it to us. Great experience. Wouldn’t buy from anywhere else.
Posted on cars.com by Angeladowneysoto
Mr. Keith has been such a great individual. He is concern about how I am using the various technology on my new Explorer. He is always so kind and patience in explaining how certain programs are used.
Posted on cars.com by sonnymarie
The experience at OC Welch was outstanding. The sale representative.Keith made the Jeep that I was purchasing for my a smooth transition. I referred any look for a car to Keith.
Posted on cars.com by mrchuck2011
Keith was a very great person to work with he listen to all my needs and directed me to Right vehicle.
Posted on cars.com by WCharles
I was completely unaware that customer service could be taken to this tier. O.C. Welch has Incredible anticipation of customer needs, and hands down…the smoothest transition of a car buying experience that I have ever encountered. Coverage, value, add ons… all bases thoroughly executed. Experience, hard work, and dedication shining through every step of the process. Thank you, O.C., for putting some ease in my otherwise hectic schedule. I am a huge fan! Many thank you’s! Stacy Ritchie
Posted on cars.com by stacyilene
Very helpful service and knowledgeable a pleasure to work with and will recommend others to visit
Posted on cars.com by Abrownrigg
Great experience, and good people to work with. Will always prefer to go to oc welch
Posted on cars.com by Nick
Everything was awesome!!! ARIC was very personable and helped through the whole process. Chris was great also!!!
Posted on cars.com by Chris Templeton
Ed helped me out a lot with my first new car purchase. He is a great example of a dying breed: honest car salesmen. I would highly recommend him to anyone shopping for a new car. He walked me through step by step of the process and even helped me make an informed decision on options for my new car. I will be recommending him and O.C. Welch Ford to all of my friends and family.
Posted on cars.com by CJ Shaffer
Fast friendly informative what out of there way to explain everything. Chris from finance was friendly and helpful. Sam went out of his way to get it done. I was able to check out 4 or 5 different vehicles. Overall experience was great.
Posted on cars.com by Greg
Great guys and fantastic dealerships. This will be the 4th Mustang that I have purchased from Oc Chip and Sam. Thanks so much
Posted on cars.com by tadamsff427
Sam and his manager Craig helped me get into a truck within the price range I was looking for and it was far more equipped than I set out to purchase originally. Big xxxxxxto OC and team for how they do business; they made sure the used truck I bought had been thoroughly inspected by their shop and issues found were fixed. Most dealers will put anything on the road to make a buck but they made it clear they wouldn’t sell junk. No surprise OC has done so well over the years being honest and putting good vehicles in customers hands.
Posted on cars.com by kag1190
OC Welch is the only person we call to buy our cars and trucks for what seems like forever. His personal service and customer service is like no other!
Posted on cars.com by rudyroo2
Sam was wonderful to work with! He was very friendly, patient and informative. Thank you, Sam, for your great customer service and a smooth purchase!
Posted on cars.com by caudle0805
Russell was a great guy to work with. Process went very smoothly and i was in and out with no hiccups with exactly what i was looking for.
Posted on cars.com by Paulmoneil35
I was extremely frustrated with my car search until crossing paths with OC Welch himself. He took the time to listen to my frustrations, stayed within my budget and quickly stepped in to put me in the perfect vehicle. I cannot say enough about the extraordinary customer service I received from OC! It’s a refreshing change in a world that has gotten so far away from good customer service. He honored everything he told me and I absolutely love my new car! Go See OC- You’ll be glad you did!
Posted on cars.com by Kandice
Everyone that I've been working with has been very helpful with helping me to purchase a new vehicle
Posted on cars.com by daciansmith5
Had a great experience. Very helpful. I was going to Vaden but they weren’t very helpful with the financing part but Ford took me in and gave me everything I asked for that was within reason. Recommend this place stop by and see Aric Brown. Made the experience better and explained everything. Go see him.
Posted on cars.com by williamservellon
They really do everything possible to provide great service and make the customers as happy as possible
Posted on cars.com by jbsize
Wow! Impressive service at Quick Change Lane and the additional service needed for my windshield wiper fluid pump in the main service area. Both service desks were very responsive and not pushing “extras”. This a huge difference from previous years of service. And I am thankful. If you stopped going here for service, come back and give it a try. Only complaint- OC Welch service PLEASE answer the phone and return the calls. I tried to call several times over several days before I decided to drive over to make my appointment. Thankfully, the service appointment went well and didn’t take all day.
Posted on cars.com by CERT
Ben was really helpful and willing to answer all the questions I had. If he personally didn't know the answer he made sure he found someone who did. The whole process was easy.
Posted on cars.com by rsketers09
I came in one day just looking around for a truck and Mr. Scott Henthorn gave me what I was looking for. I’m very grateful for his assistance and translating Spanish which is very important to my parents. Because of him he has helped me buy my first owned vehicle!! Thank you to Mr. Henthorn and OC Welch
Posted on cars.com by Selena Lopez
Great! Very fast and quick experience and great communication all the way through. Highly recommend.
Posted on cars.com by Jesse Garfield
This dealership is top notch. I worked with Chip Welch, Aric in Sales, and Chris in finance. I couldn’t have asked for better service and professionalism across the board. Would recommend them to anyone!
Posted on cars.com by James R
Ordered a new Mustang and everything was great! Ordering went smoothly and was fast. Definitely recommend!
Posted on cars.com by mg
The team at OC Welch Pre Owned were Professional, Knowledgeable, and Efficient; especially Joe, Sam, and Chris in finance who we worked directly with. This dealership is no run of the mill cheesy used car lot where you're attacked by a mob of pushy sales people the minute you drive on the lot. This was a seamless and enjoyable car buying experience. They had what I wanted and I got it for a great price!!! Would definitely come back for my next car.
Posted on cars.com by nhiltonhead
Michele McQueen - Service Manager is (Excellent). The service she provided me was above and beyond any other dealership. She is extremely conscientious which I appreciate. She is an asset to your dealership! Because of her, I will recommend your dealership to my family and friends.
Posted on cars.com by jpcpi
Excellent customer service at O C Welch! Kelly and Michelle go out of their way to take care of you!
Posted on cars.com by Maura28
Very busy, lots of inventory. Responsive to my request to have a recall taken care of, accommodating about an appointment on a day I could get transportation. Is Chloe Gray a staff member who helped me?
Posted on cars.com by Christine.Lukesh
So easy! So friendly! Amazing cars to look at! You can tell that the staff enjoy working there. I really feel like I made a real friend with Jay! What a caring person. Help me through the process and always made me feel easy! I appreciate all the smiles!
Posted on cars.com by aschlange
Ben Haapala was awesome. He took my call, found the part for my Escape, and got us in and out quickly. We were down in SC for a trip with the family, so his kindness saved us a lot of time and hassle. Would definitely come back here again. Thank you!
Posted on cars.com by Casey
Everyone I came in contact with at the O.C. Welch dealership did their best to resolve the maintenance problems with my 2011 Ford Escape. I especially appreciated Jeffry Coulman and Kai Collins help. Drew Soto is, by far, the most professional, caring sales consultant/person I've ever met!
Posted on cars.com by June
First and foremost my salesperson Byron was awesome he made sure all my wants and needs were met before and after I left the dealership and also call to see how I was enjoying my new purchase...A week after I called to let them know I was hearing a noise coming from my vehicle long story short they told me to bring the vehicle back on the 6th of March they drove it didn't hear anything now I'm hearing the same noise and its becoming more and more irritating it hasn't been a month yet not really getting the enjoyment out of my vehicle it's crazy because I called and couldn't even get accommodated with a loaner vehicle for them to check my vehicle yes I'm very upset.....disappointed isn't the word.....I need this issue resolved
Posted on cars.com by Deidra Mosley
All employees were courteous and professional. Facility is clean and welcoming. Mr. OC Welch is an absolute gentleman and made it easy for me to drive from NC to purchase my second vehicle from this dealership.
Posted on cars.com by NC Gator
Excellent experience working with Thely. I appreciate all her help in finding the right truck for me. Highly recommend working with her
Posted on DealerRater by Chris Floyd
I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln!
Posted on DealerRater by mike.p.spears
Customer service is number one. We liove our Aviator Black Label and know we will love driving it.
Posted on DealerRater by laurie.langston
Tonya in the Lincoln service department was absolutely amazing. She was very professional and took care of our issue and exceeded our expectations in every way.
Posted on DealerRater by cwbailey0336
Recall was completed and was easy to schedule. Kept me informed and even confirmed how I was to retrieve vehicle. Thank you
Posted on DealerRater by Rudkofamily
Tracy and Landon greeted me as soon as I walked in the door. I explained what service I needed they did an inspection of my vehicle brought me out my cabin air filter that was extremely dirty so I had them replace that at the same time. No pressure and they were very quick with the service.
Posted on DealerRater by Djwsc61
We were traveling from Canada when the air conditioning in our car stopped working on the road. Feeling a bit desperate, we showed up at your garage on Monday morning.
From the moment we arrived, April Edsall provided us with outstanding service. She was professional, understanding, and incredibly kind throughout the entire process. The problem was diagnosed and repaired within just two day, and we were able to pick up our car on Thursday morning.
Thank you so much, April, for the excellent service. You turned a very stressful situation into a reassuring experience. We highly recommend your garage.
Posted on DealerRater by emile.cayouette
Everyone is always helpful and prompt to address our needs. April communicates well and has the knowledge to help us through our repairs.
Posted on DealerRater by jbaird727
O C Welch is a 5+ Star Professional Ford-Lincoln Dealership. All personnel know and perform their duties in a professional manner.
Posted on DealerRater by col.pat.lock
Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with.
Posted on DealerRater by Tbolt
We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process.
We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time.
We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended!
Posted on DealerRater by DARITADERAMIREZ
Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust!
Posted on DealerRater by marciamr
It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch!
Posted on DealerRater by Clemcollins15
Quick courteous and efficient can not ask for anything more, but your online reseysystem needs work
Posted on DealerRater by FD49
We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch.
Posted on DealerRater by rolyat9617
All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green.
Posted on DealerRater by GAMECOCKATHH
Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions
Posted on DealerRater by vtm53
OC Welch has a great selection of vehicles and their sales team was very helpful.
Posted on DealerRater by fripprufus
The service was outstanding. Thanks Gabriel. Getting the car washed was very much appreciated.and many thanks.
Posted on DealerRater by ingridb12
Pulled in today for a quick oil change, in and out within an hr. Very happy with the service today. In the past, service here has been struggling. I’m hoping things are finally turning around for the better!
Posted on DealerRater by PETITMIKE67
Thely aka Ms. The Best.com as simply amazing. I showed interest and she jumped right in and helped me right away. Thely was very friendly, knowledgeable and professional. I love that she included my teen on the car but g process and she made something stress arm like a piece of cake. Thely was full of energy, smiles and lots of personality to keep my interest. What a great car buying experience she provides!!! Would definitely recommend if you’re looking for someone who will work hard to find you what you are looking for.
Posted on DealerRater by lasarah82
Mike was very thorough, and checked with me periodically on the progress. The work was completed quicker than expected, a good thing! The car was delivered in the best appearance ever! Judith was the best service manager to date, and a have been a customer since O C moved to Bluffton/Hardeeville. Cab we please keep Mike and Judith on board??
Posted on DealerRater by JOHNSTANKO64
I purchased my Lincoln brand new in 2022, and for quite some time I had been convinced it would be my last—not because of the vehicle itself, but because of my experience with the local dealership. After repeated frustration with service and communication, I stopped bringing my vehicle there altogether and had not returned in well over a year.
That changed when my car unexpectedly died and had to be towed to the dealership in the middle of the night. I expected another frustrating experience. Instead, I received a call first thing the next morning from my new service consultant, Mike Kulik
From that moment on, the experience was completely different.
Mike was responsive, attentive, and proactive throughout the entire process. He understood that I needed my vehicle for an out-of-town trip Friday morning and made that deadline a priority. He kept me informed, ensured the recall-related issue that caused the problem was addressed along with several other items, and, once the work was completed, offered to have my car delivered to me Thursday afternoon so I would have one less thing to manage before my trip.
Exceptional service is often less about grand gestures and more about communication, accountability, and anticipating what a customer needs. Mike did all three exceptionally well.
My advice to the dealership is simple: find more Mikes—and take very good care of the one you have. People like him are the reason customers return, remain loyal to a brand, and become raving fans.
Mike didn’t just take care of my car. He changed my opinion of the dealership and gave me a reason to reconsider whether this really has to be my last Lincoln.
Posted on DealerRater by victoriablintser
Tonya,
You are a great asset for O. C. Welsh service. Very efficient, very personable. Having my car picked and returned was a wonderful experience.
Posted on DealerRater by PGEORGE1211
Robert was fast, professional and informative. He explained the services required for my truck and helped me prioritize what to get done first. Thank you Robert!
Posted on DealerRater by CHIGGINS611
I had an appointment and my service was done in a timely manner. The service was thoroughly done and I was apprised of the progress in a thoughtful way. I trust OC Welch and Ross Munro with my vehicle’s maintenance because they value my safety and respect my time.
Posted on DealerRater by dantonucci
Number 1 ford dealership that I have ever used. Excellent pricing and service is easy at OC Welch Ford
Posted on DealerRater by Tbolt
Service and timeliness was great but disappointed with the head liner. Looks like greasy hand prints all over the head liner.
Posted on DealerRater by jason.willis3000
What an amazing experience we had with Jamie! He is wonderful and the best car salesman we have ever had!
Posted on DealerRater by erin.harmon
I had a great experience buying a car from OC Welch. Sam was super helpful and helped me to choose a car that best fit what I was looking for.
Posted on DealerRater by cnrfarms
First time customer, very impressed with the service department. Brianna was great to work with.
Posted on DealerRater by 300keith74
Very friendly staff. Quick service. They kept me updated on the time, I good experience overall.
Posted on DealerRater by Morreomail
When you want it done right the first time. Go see OC WELCH and his team.
Posted on DealerRater by BRAVOZ4LIFE
Jamie will do well . ..we love our purchase just the right size for us ..I think we will be very happy with the Aviator..
Posted on DealerRater by taylorsrentalhomes
Landon was very professional and showed me all the items that I needed to complete my $100,000 Mi service
Posted on DealerRater by mcqdog
What a fantastic experience. The service at OC is awesome. Went in to look at vehicles and walked away very happy...thx to the team at OC which made you welcome and at ease with purchasing and trading in. From start to finish.
Posted on DealerRater by lktbtt
Excellent experience with wonderful sales person. Very knowledgeable and helpful in getting my daughter into a better vehicle. Trish took the time to talk with us and explained some things that we had questions about and helped us complete the process. She is a great asset to the dealership and we will recommend her to our friends.
Posted on DealerRater by michelle.mash61071
Robert did an excellent job - made sure the part was available so it could be installed quickly…thanks
Posted on DealerRater by ROGER67
Tom Landry was a great help for my wife and I. We unexpectedly needed to buy a new car and Tom made it stress free and pleasant. Thanks Tom! We appreciate you!
Posted on DealerRater by Dlimahspt
The staff is friendly and professional. April and Chris communicate well and are responsive to questions.
Posted on DealerRater by ellenpowell79
Large and comfortable building/furniture with a very friendly staff. Amenities for the customers is very appreciated.
Posted on DealerRater by 1ELEANORHUEY
Gabe is one of the many great ambassadors at OC Welch. Yes, that may sound strange for a service department but everyone was very welcoming and accommodating during our repair. Way to go OC Welch!
Posted on DealerRater by PHILCHUY1
Scheduled regular oil service and a transmission diagnostic since the power train warranty was due to expire in August on my 2021 F-150 Limited. Normally the dealership likes to have the truck left for the day. Since my wife is unable to drive due to medical issues, I informed Rob Stuckey I would have to wait. Rob was able to expedite the oil service, transmission diagnostics, and transmission programming updates efficiently, completed the service, and had me processed within 3 hours wait time. Less than expected. Appreciated the attention by Rob and also Tracy Green for the Quick Lube oil service to make my wait time very reasonable for the work performed.
Posted on DealerRater by RON FAYFICH
A problem had with my vehicle was covered under the extended warranty. They only problem was getting the people from the extended warranty to make contact back to OC Welsh. Rob continued to make contact with the warranty agent until the problem was finally resolved. He did a great job and I want to thank him.
Posted on DealerRater by cgwmw6
I’m very satisfied with the service. He was kind enough to come to my house.
Posted on DealerRater by ERNESTO1376
Thely did an awesome job helping take care of our needs and we felt very welcomed at this dealership. Mr. Kim and Ms. Thely took our wants and turned them into reality. We appreciate them and will absolutely continue to do business with them and this dealership!!
Posted on DealerRater by Alainapinkham
The dealership was very supportive from start to finish. The communication was impeccable. I had e-mails and text messages that met my organizational needs. Jodi at the service desk was very informative and helpful. The tech that arrived was prompt and completed the task timely.
Posted on DealerRater by jjeselson
JOHN EVANS AND KIM Wells made buying this car so easy. I felt confident the entire time that I was delaing with professionals. And honestly Im so skeptical with buying cars I almost freeze completely. They really made it an enjoyable experience. Wow!! Our business will continue with them. Thank you!!
Posted on DealerRater by Hildebrants
I have bought several vehicles from OC Welch. I have always had a pleasant experience. This deal was no different. I went in knowing what I wanted and 2 hours later I was driving it home!!
Posted on DealerRater by barbgoodman
We were looking for a new truck with a similar trim package to my husband's current truck (F-150 XLT). I was able to get in touch with Sam Elliott and in less than 15 minutes we had what we were looking for. Sam has sold us our last 5 vehicles and was able to complete everything fast and kept us updated every step of the way! When it was time to come in a sign the final paperwork it was fast and a very easy transition. Chris in Finance was amazing as well! Can't say enough great things about OC Welch and the service that we receive with each new vehicle.
Posted on DealerRater by Tylersmom
Excellent support from the entire OC Welch sales team. Both Paul Mitchell and Craig Redker provided excellent service during sale, explained the process and the warranty.
Posted on DealerRater by Ed
Christopher Noland was amazing to work with. He was friendly his good attitude as professional.
Posted on DealerRater by SHERRYM112
Tracy Green is always helpful, always, smiling, and is honest and transparent. I appreciate her!
Posted on DealerRater by msully_30233
Friendly, Helpful, knowledgeable and ease to work with and I appreciate how quickly the booking process and the actual service is completed. Thanks
Posted on DealerRater by support42
Working with John and Kim was a great experience. And working with Justin was a smooth process. Overall, it’s a good experience.
Posted on DealerRater by Micdean1
Shia was very knowledgeable. The place was very clean. And I will be back for most services
Posted on DealerRater by heavy10
Tonya was absolutely fabulous to work with. She was so kind and had fantastic communication with us. We are staying in Sea Pines, on family vacation from Virginia, and as you can imagine, a non- functioning car with our three kids is not ideal during our special family time. I sincerely thank everyone from the service team to the techs to Tonya for squeezing us in so we can have a functioning APIM module during our long drive home. I was very thankful for the opportunity to utilize the Lincoln service team, because our local Ford dealership (Sheehey) does not have that option. It was of great value and I would absolutely return to this location again!!
We have already called our local dealership back home and they have ordered the APIM module so it can be replaced next week.
Thank you for the fantastic customer service and experience!
Posted on DealerRater by EMILY.MCCLENNY5
Christopher Noland hands down one of the best service advisors i have ever had the peasure to deal with. thank you!
Posted on DealerRater by NILSON7780
Best Ford dealership customer service experience yet! ! Tracy was wonderful. wish you had more like her.
Posted on DealerRater by FDEATS
Great to work with. Tonya has been excellent at relaying information at every step Give her a raise
Posted on DealerRater by ksharer
My old F350 had a number of issues. Chis Noland walked me through the cost and importance of each and helped me choose which were worth doing. Excellent advice and service.
Posted on DealerRater by bob@corsarohome.com
I just recently purchased a new vehicle and once again Sales manager Craig Redker made this a very pleasant, stress free, and exciting experience that this process deserves. Craig's knowledge, patience, and polite disposition make it happen. The process moves along smoothly thanks to Sales Consultant, Paul Mitchell, taking care of the many details that are involved in changing cars. Paul's immediate attention to these tasks with such speed and knowledge kept things moving along without a hitch. Putting everything into a proper format with the Finance manager was always one of my least favorite parts of the transaction. This is not the case with Manager Chris Black. Chris has been able to take the amount of legal information that needs to be verified and explain it in such a manner that all of it is completely understandable. Thanks to all you for a very pleasant experience.
Thanks again !!!!!!!
Bob & Joyce Cortese
Posted on DealerRater by Suncityjoy784
Always received complete, concise, courteous superlative service and genuine concern for myself and my vehicle from the personal at OC Welch.
Posted on DealerRater by abrmf6
Trisha was fantastic! She needs some help and support. Great attitude.
Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all good. He made it right. We’re all human.
Posted on DealerRater by mattshukstor
Had no issues with my visit. Had a great experience with my service. The best experience with my car rental and everything was perfect.
Posted on DealerRater by ANN821JEFF
Been getting cars from this dealership for 13 years. Always been treated well and this last visit was no exception!! I’ll be back
Posted on DealerRater by Bobfults
Landon was great and has amazing customer service! Welcomed me when I walked in and updated me when my car was ready
Posted on DealerRater by NTANGALOS
Been buying fords from OC for over 33 years . Great service and friendly people on his staff . Personal friends with OC .
Posted on DealerRater by Lbhgolf
Dealership is very easy to work with. They addressed all my concerns. This is the first time I've been there and it was a pretty good experience. I definitely enjoyed it Gabe was fantastic. Your apartment was fantastic. It just a pleasure to be there, so thank you for doing business.
Posted on DealerRater by RUSSELLJOSEPH21256
Very prompt. They took me right in and was very quick in doing the work. Had a recall but was told it would not pull up so will be redone at. A later date. Only thing when I got home and read over paper work it did not say tires were rotated even though coupon said they would be.
Posted on DealerRater by srhall1965
I contacted Gabriel to schedule my car for routine maintenance and subsequently brought my car in as scheduled. The whole process was easy and seamless.
Posted on DealerRater by SUSANM417
Tracy Green was very helpful and professional she is Great addition to your staff keep up the good work Tracy!!
Posted on DealerRater by FENNELL1974
OC Welch and his team were extremely helpful and patient as we looked at many different Explorers. Experience was excellent as always
Posted on DealerRater by no
Got me in last minute and was able to make sure my experience was seamless. My child was in the hospital and I needed to put it on a rush. Robert listened and made sure that I was taken care of and my vehicle was ready quickly.
Thank yall
Posted on DealerRater by tshanahan.personal
I had a great experience this morning while getting my car serviced. Everyone was so polite
Posted on DealerRater by ASHLEE.FERREIRA
Service has improved vs last few years. For an oil change and tire rotation I was in and out in less than an hour.
Posted on DealerRater by CNHUSTED
It was a pleasure purchasing my Lincoln Nautilus at OC Welch Ford Lincoln. Everyone there was very friendly and eager to help. Not my first and won’t be my last vehicle from this dealership.
Posted on DealerRater by Sealain
They were very helpful and considerate. They did the work, that was all I needed to do.
Posted on DealerRater by Gcal
Landen was courteous and pleasant. He made room in the schedule to provide us with”The works” maintenance. We are taking a long unscheduled trip and now we have the peace of mind that our vehicle was serviced. Thanks Landen for a job well done!!
Posted on DealerRater by Gary
Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
Posted on DealerRater by RON FAYFICH
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Posted on DealerRater by BADALAV
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Posted on DealerRater by SUNCITYDPBAKER
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
Posted on DealerRater by Hayescn26
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
Posted on DealerRater by ericstern9705
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great!
I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw).
Thank you again for responding so ably to my concerns. You guys are the best!
Roger Hatcher
Posted on DealerRater by RHATCHER47
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Posted on DealerRater by maryjaneedmunds
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Posted on DealerRater by BAMDAM12
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Posted on DealerRater by Reeah55
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
Posted on DealerRater by lauraleighbritt
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Posted on DealerRater by EDUARDOMOLINA1991
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
Posted on DealerRater by LARRY@THEBROBST.COM
We had a great experience at O. C. Welch Ford. Sam was helpful, but not pushy and we were very comfortable working with him. We would highly recommend O.C. Welch to someone looking for a Ford.
Posted on DealerRater by ChrisK
Great experience today when purchasing a new vehicle
Sam Elliott did a great job giving us options to pick from
Posted on DealerRater by bklimes
Very easy and comfortable experience. Great at explaining and guiding a first time buyer. Thank you.
Posted on DealerRater by elymalave
Charles was a pleasure to work with. He helped us find the ideal car. Thanks
Posted on DealerRater by aed111.pgh
Great experience buying my new Bronco from Sam Elliott and the team at OC Welch!
Posted on DealerRater by SKRA530
Tracy is helpful and informative. She has helped me in the past and the same has been true.
Posted on DealerRater by GAMECOCKATHH
This was a great car buying experience. Tom was so nice and knowledgeable. Paul was also very nice and helpful. It was a great day for me!!
Posted on DealerRater by dar_maz
I’m very pleased with your mobile service. Ray was awesome. Jody was awesome and very convenient that Service the mobile van.
Posted on DealerRater by WEBBCONSTRUCTION96
Gabriel the technician was very thorough and explained everything in detail. He was professional and handled everything with such ease. Gabriel is an asset to this organization.
Posted on DealerRater by JCUNITED5

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