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Excellent experience working with Thely. I appreciate all her help in finding the right truck for me. Highly recommend working with her
Posted on DealerRater by Chris Floyd
I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln!
Posted on DealerRater by mike.p.spears
I ordered a new truck from O.C. Welch. He was fantastic to work with, extremely polite and happy to personally help me out. The whole experience from ordering to delivery was fantastic. He and Ford kept me informed during the entire process. When my truck was delivered, he personally welcomed me in at the dealership and got me all taken care of. The other staff members were great too. Miguel helped me setup my ford pass and connect to my truck. Gerald did a great job assisting me with financing and warranty options. Overall, the process was fantastic. I highly recommend O.C. Welch if you need a vehicle. I have also had good experience with their service department and I will be taking my truck there for all of its service needs. GO SEE OC!
Posted on Google by Jake Ruiz
Customer service is number one. We liove our Aviator Black Label and know we will love driving it.
Posted on DealerRater by laurie.langston
Tonya in the Lincoln service department was absolutely amazing. She was very professional and took care of our issue and exceeded our expectations in every way.
Posted on DealerRater by cwbailey0336
Recall was completed and was easy to schedule. Kept me informed and even confirmed how I was to retrieve vehicle. Thank you
Posted on DealerRater by Rudkofamily
Tracy and Landon greeted me as soon as I walked in the door. I explained what service I needed they did an inspection of my vehicle brought me out my cabin air filter that was extremely dirty so I had them replace that at the same time. No pressure and they were very quick with the service.
Posted on DealerRater by Djwsc61
OC Welch Ford and sales person Thely Daust were outstanding! From start to finish great experience! Excellent customer service! We drove from two states away to purchase vehicle. Discussed and negotiated all aspects via telephone conversation. Smooth and straightforward process. Highly recommend OC Welch Ford and especially THELY DAUST she is a Gem!!
Posted on Google by Cat Rodriguez
Peter was very helpful throughout the whole process. I got with him about what I wanted and made it happen. The rest of the team was very welcoming.
Posted on Google by Timothy Simon Tara
Paul Mitchell Graig Redler work very hard to give us the best treatment possible. Found the most beautiful vehicle for us.
Posted on Google by laurie langston
We were traveling from Canada when the air conditioning in our car stopped working on the road. Feeling a bit desperate, we showed up at your garage on Monday morning. From the moment we arrived, April Edsall provided us with outstanding service. She was professional, understanding, and incredibly kind throughout the entire process. The problem was diagnosed and repaired within just two day, and we were able to pick up our car on Thursday morning. Thank you so much, April, for the excellent service. You turned a very stressful situation into a reassuring experience. We highly recommend your garage.
Posted on DealerRater by emile.cayouette
Everyone is always helpful and prompt to address our needs. April communicates well and has the knowledge to help us through our repairs.
Posted on DealerRater by jbaird727
O C Welch is a 5+ Star Professional Ford-Lincoln Dealership. All personnel know and perform their duties in a professional manner.
Posted on DealerRater by col.pat.lock
I was very impressed with the buying process at OC Welch. The team was efficient and my purchase was easy. Couldn’t be happier with my new car!
Posted on Google by Neil Shannon
OC Welch did a great job with me as an out-of-state buyer. They made the process easy and got me all taken care of in finding a new car for my wife.
Posted on Google by Matthew Bailey
Trish did a great job helping us with our Ford F150 purchase! She made us feel comfortable and got everything handled as quickly as possible!
Posted on Google by Meredith Block
Great car buying experience!
Posted on Google by Travis Cobb
I’ll see Welch did it again when Above & Beyond closed the day saved me money and sent me down the road and the truck that I love
Posted on Google by Andrew Sherillo
We came into test drive Bronco Outerbanks Sasquatch but found that the last one had just been sold. Out salesman Charles Derrer was exceptional in explaining the different Bronco models and explained all of the features of the Bronco Raptor. We test drove a 2025 Braptor and really like the ride as compared to some Jeeps we had recently yes drove. Then as he was drilling through his computer a pre owned Raptor on the custom Code Orange paint popped up. We requested to look at it and was love at first site. My wife knew instantly this is what we wanted! Charles did a good job of building our confidence and we decided to make the purchase on the spot. He seamlessly prepared the paperwork and then introduced us to Chris Black, Finance Manager. Our overall experience with Charles and the staff was excellent and continued through to the delivery of the vehicle.
Posted on Google by Gregg Clark
I had an excellent experience buying a used car from Trish. She was very helpful with the paperwork side because I am in the middle of moving, and I feel I got a really good deal on the car I purchased and my trade in. I recommend working with them!
Posted on Google by Taylor
Five-star experience at O.C. Welch Ford in Hardeeville, SC. We purchased a 2022 Ford Bronco Raptor with Charles Derrer and the entire process felt seamless and professional from start to finish. Charles is extremely knowledgeable and took the time to walk us through everything in a clear, informative way-especially appreciated since we're new to the Ford Raptor family. No pressure, no confusion, just a smooth purchase and great service. Highly recommend asking for Charles!
Posted on Google by Trish Clark
Came in to the used car side just after a thunderstorm. Thely Daust didn’t mind walking the lot looking for a certain vehicle in the rain. Found the vehicle which was close to closing time. I live 3 hours south of the dealership, they sent a driver to pick me up to bring me to the dealership. Easy transaction and salesperson Thely was great to deal with.
Posted on Google by Jeremy Pilcher
I was on my way to Florida and my truck change air filter came on. I called their service group and they got me in to change it for me really quickly. I appreciate their help and their customer focus
Posted on Google by Sally Maher
Sam is excellent and worked very hard to get us what we wanted. I will recommend him and OC Welch to all my friends of him
Posted on Google by Jason Ballew
Friendly service, Landon was my Service advisor and got me in and out quick and painless. there was a lady in the office who was so nice and friendly as well. Unfortunately, I didn’t catch her name.
Posted on Google by Danielle Jones
Charles was very knowledgeable and proficient. Walked us through each step of the buying process. He’s very knowledgeable and genuine with his time. I’d highly recommend him for all your future purchases.
Posted on Google by sherri vanbuskirk
Charles is very proficient and knowledgeable. Highly recommended
Posted on Google by John VanBuskirk Jr
Top tier sales experience here. Sam and Kim made the process of a remote deal easy and stress free with timely communication. Friendly, no pressure, classy guys. Picked me up from the airport. Had delivery options for me if I needed it. Great deal great inventory. White glove service.
Posted on Google by Max
Trisha Mittelbronn was my sales person and was wonderful working through the process of buying my new truck.
Posted on Google by Louis Vaigneur
Telly was great helping us find car for our daughter. She went above and beyond to address multiple issues. A pleasure to work with. She is a great asset to your sales team! Thank you Telly.
Posted on Google by marcia h
Telle was wonderful to work woth,she addressed any concerns we had and was very nice and helpful with all questions. Would definitely recommend buy from OC Welch!
Posted on Google by Michael Horne
There are a lot of vehicles available in the well stocked inventory of OC Welch. This is the fourth car that my family has bought here and the experience is always great. My husband has dreamed of this truck for a long time. The showroom is clean and airy, the folks are friendly, and the service is top notch.
Posted on Google by Dara Sinclair
Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with.
Posted on DealerRater by Tbolt
We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process. We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time. We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended!
Posted on DealerRater by DARITADERAMIREZ
Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust!
Posted on DealerRater by marciamr
It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch!
Posted on DealerRater by Clemcollins15
Quick courteous and efficient can not ask for anything more, but your online reseysystem needs work
Posted on DealerRater by FD49
We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch.
Posted on DealerRater by rolyat9617
All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green.
Posted on DealerRater by GAMECOCKATHH
Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions
Posted on DealerRater by vtm53
OC Welch has a great selection of vehicles and their sales team was very helpful.
Posted on DealerRater by fripprufus
Very positive experience - everyone I came into contact with was professional and friendly - including out service advisor Michael. Will be back.
Posted on Google by CJ Cullum
I truly appreciate Jodi and Jay for all of their help with my vehicle recall. They made the process smooth and stress-free, and their kindness and professionalism were greatly appreciated. Thank you both! I look forward to working with y’all again in the future.
Posted on Google by Chandler G
Wow! Easiest car leasing experience ever. Worked with Sam Elliott to get a Ford Bronco Sport. He is an absolute pleasure to work with. No haggling, no up-selling, simply super service. Five stars plus all around!!
Posted on Google by BettyA Delray
Decent service. A little slow
Posted on Google by Johnathan smith
I recommend everyone to go oc welch if you need to get your vehicle serviced or checked on, make sure to go to April.Because she always calls and make sure vehicles get done correctly
Posted on Google by Joel Nelson
Wow how dealerships have changed The inside on this dealership is more of a museum than a dealership. Dun to look at but where are the sales people. We found ours out side as we were looking at a vehicle. If it get busy sales staff is short handed so be patient. Everyone is friendly and helpful. No pressure sales Great prices and lots of options to finance. And yes we did purchase a vehicle thanks Sam.
Posted on Google by Michael Heaney
I’ve purchased a lot of cars in my lifetime and never have the deals or customer service been better than at OC Welch Ford. Wednesday I picked up my 2019 Lincoln MKC, and it was so clean you would have thought it was showroom new. If you’re in the market for a new or pre-owned car, you definitely need to go see OC.
Posted on Google by Larry Silbermann
Amazing services while getting my truck serviced here
Posted on Google by Emerson Jarrell
An excellent experience. Everyone was very professional, polite and made me feel as if I was part of the O.C. Welch Ford family.
Posted on Google by Stanley Wiggins
I worked with John Evans to buy an F250 online. Great experience. We had all details worked out long distance before I ever set foot in the dealership - trade value, pictures and videos of the new truck, financing docs etc. When I got there to finalize everything it was a very quick transaction. Would highly recommend working with John at O.C. Welch!
Posted on Google by Nicholas Farrell
The service was outstanding. Thanks Gabriel. Getting the car washed was very much appreciated.and many thanks.
Posted on DealerRater by ingridb12
Pulled in today for a quick oil change, in and out within an hr. Very happy with the service today. In the past, service here has been struggling. I’m hoping things are finally turning around for the better!
Posted on DealerRater by PETITMIKE67
Thely aka Ms. The Best.com as simply amazing. I showed interest and she jumped right in and helped me right away. Thely was very friendly, knowledgeable and professional. I love that she included my teen on the car but g process and she made something stress arm like a piece of cake. Thely was full of energy, smiles and lots of personality to keep my interest. What a great car buying experience she provides!!! Would definitely recommend if you’re looking for someone who will work hard to find you what you are looking for.
Posted on DealerRater by lasarah82
Outstanding service from Thely Daust!! She took care of us before even stepping into the showroom. She was available for questions and gave us detailed answers during the entire process.
Posted on Google by Rocio C
Kadrian was great to work with.Made buying a car from them a great experience. Everyone at OC Welch was welcoming and made our car purchase very enjoyable Would highly recommend
Posted on Google by John Lodermeier
Great buying experience working with Tom Landry at OC Welch Lincoln. Would highly recommend.
Posted on Google by James Berkey
Mike was very thorough, and checked with me periodically on the progress. The work was completed quicker than expected, a good thing! The car was delivered in the best appearance ever! Judith was the best service manager to date, and a have been a customer since O C moved to Bluffton/Hardeeville. Cab we please keep Mike and Judith on board??
Posted on DealerRater by JOHNSTANKO64
I purchased my Lincoln brand new in 2022, and for quite some time I had been convinced it would be my last—not because of the vehicle itself, but because of my experience with the local dealership. After repeated frustration with service and communication, I stopped bringing my vehicle there altogether and had not returned in well over a year. That changed when my car unexpectedly died and had to be towed to the dealership in the middle of the night. I expected another frustrating experience. Instead, I received a call first thing the next morning from my new service consultant, Mike Kulik From that moment on, the experience was completely different. Mike was responsive, attentive, and proactive throughout the entire process. He understood that I needed my vehicle for an out-of-town trip Friday morning and made that deadline a priority. He kept me informed, ensured the recall-related issue that caused the problem was addressed along with several other items, and, once the work was completed, offered to have my car delivered to me Thursday afternoon so I would have one less thing to manage before my trip. Exceptional service is often less about grand gestures and more about communication, accountability, and anticipating what a customer needs. Mike did all three exceptionally well. My advice to the dealership is simple: find more Mikes—and take very good care of the one you have. People like him are the reason customers return, remain loyal to a brand, and become raving fans. Mike didn’t just take care of my car. He changed my opinion of the dealership and gave me a reason to reconsider whether this really has to be my last Lincoln.
Posted on DealerRater by victoriablintser
Tonya, You are a great asset for O. C. Welsh service. Very efficient, very personable. Having my car picked and returned was a wonderful experience.
Posted on DealerRater by PGEORGE1211
Robert was fast, professional and informative. He explained the services required for my truck and helped me prioritize what to get done first. Thank you Robert!
Posted on DealerRater by CHIGGINS611
I had an appointment and my service was done in a timely manner. The service was thoroughly done and I was apprised of the progress in a thoughtful way. I trust OC Welch and Ross Munro with my vehicle’s maintenance because they value my safety and respect my time.
Posted on DealerRater by dantonucci
Number 1 ford dealership that I have ever used. Excellent pricing and service is easy at OC Welch Ford
Posted on DealerRater by Tbolt
Sales manager Craig Redker worked with me over the course of a month to arrange my purchase of a 2026 F-150 XLT during Ford’s employee pricing sales promotion. During this process, I spoke with two members of the sales team, two from finance, and the owner O.C. Welch. All were courteous and professional in their dealings with me. I was satisfied with the vehicle I purchased and believe I paid a fair price for it. If you are interested in purchasing a Ford vehicle, I believe it would be worth your time to speak with the staff at O.C. Welch about it.
Posted on Google by William Fogarty
Sam Elliot is the man
Posted on Google by Dino Paldin
Sam was the best! He made the process of buying my first car so easy! So happy with my brand new Bronco!!!
Posted on Google by stevie desimone
Craig sold us 2 vehicles 2 years ago. His after market service has been exemplary. He is knowledgeable & always ready to help in any way that he can. It’s so appreciated by someone who is technically challenged at times, as I am.
Posted on Google by Debra Iammatteo
The service was great. A loaner was dropped off and my vehicle was brought in for service. Received it back the following day. I was a little disappointed that I was charged twenty two some odd dollars for Milage. I was told that for 2 days, I was allowed 200 miles. I personally drove 176. I did not think that I should be charged for mileage accumulated from the dealer to my house and back
Posted on Google by Robert Venturino
Had some service completed recently at the dealership, and it was a pleasure. Tonya, the service supervisor, was knowledgeable and very pleasant. She did a terrific job keeping me informed of the process, and the team worked very fast to complete the repairs and recall. Thanks again!
Posted on Google by A. J. Balbo
I was looking far and wide for a new F-150 and found a great truck at OC. John Evans helped me. The process was straight forward with no surprises. I would recommend him to anyone in the market.
Posted on Google by Greg Shaughnessy
I’m a Ford man, have been for 50 years. O C Welch Ford has supplied my whole family with Autos and Trucks. Always a Great sales team and a fantastic service department. “Go See O C” you’ll be glad you did. Rick Glendye Savannah, Ga
Posted on Google by Richard Glendye
I just purchased my third Lincoln from O C Welch Ford Lincoln I can’t wait to buy my fourth. When you buy from OO you have a friend for life….you can look for a better deal but you want find one! I passed down these cars to my son and grandson. The last Lincoln Corsair is for me and my wife. O C goes back to Darien, Ga where he started out washing cars where he learned the business from the ground up. He is still a hands on dealership owner. My salesman was Thele! She was amazing and handled all details like a professional. Brent Cooper Beaufort, S.C.
Posted on Google by brent cooper
Great service thanks
Posted on Google by James Messex
Service and timeliness was great but disappointed with the head liner. Looks like greasy hand prints all over the head liner.
Posted on DealerRater by jason.willis3000
OC Welch was amazing. The best part of our service was Jamie. He was on top of everything we wanted and needed. Don’t pass on this dealership they are great.
Posted on Google by John Harmon
I called the day before and Tracy got me right in and great service. Quick and efficient, I drive an hour to get things done right at O C Welch
Posted on Google by John Smith
We would like to thank OC Welch, Chip Welch, Tom Landry and Paul Tindall for working with us to be able to get our new Ford. Our last 4 vehicles have been Fords. It was a pleasure dealing with all of them. I recommend giving them a visit.
Posted on Google by Debra Bittner
What an amazing experience we had with Jamie! He is wonderful and the best car salesman we have ever had!
Posted on DealerRater by erin.harmon
Chip and Charles hooked me up with a new 2026 raptor! They were very professional and gave me a good deal on my trade I drove away extremely happy! Thanks again
Posted on Google by Jason
Chip and Charles hooked me up with a new 2026 raptor! Chris was very easy to deal with when it came to financing normally financing is a nightmare but everything went very smooth. Everyone was very professional and gave me a good deal on my trade I drove away extremely happy! Thanks again oc
Posted on Google by Jason
I had a great experience buying a car from OC Welch. Sam was super helpful and helped me to choose a car that best fit what I was looking for.
Posted on DealerRater by cnrfarms
First time customer, very impressed with the service department. Brianna was great to work with.
Posted on DealerRater by 300keith74
Very friendly staff. Quick service. They kept me updated on the time, I good experience overall.
Posted on DealerRater by Morreomail
When you want it done right the first time. Go see OC WELCH and his team.
Posted on DealerRater by BRAVOZ4LIFE
Outstanding dealership I highly recommend them for getting your next Ford vehicle from them
Posted on Google by suheil boutros
Jamie will do well . ..we love our purchase just the right size for us ..I think we will be very happy with the Aviator..
Posted on DealerRater by taylorsrentalhomes
Worked with Charles at OC Welsh and had an amazing experience. He made it easy and quick. Got my truck shipped across the country for me. Got me a sweet Berliner. Just easy and efficient. Super polite and helpful.
Posted on Google by Brian S
Landon was very professional and showed me all the items that I needed to complete my $100,000 Mi service
Posted on DealerRater by mcqdog
What a fantastic experience. The service at OC is awesome. Went in to look at vehicles and walked away very happy...thx to the team at OC which made you welcome and at ease with purchasing and trading in. From start to finish.
Posted on DealerRater by lktbtt
Trisha was excellent with her service and was very knowledgeable and took very good care of us. I 10/10 recommend using her whenever you visit OC Welch!!!
Posted on Google by Kaden Francis
My Husband and I traded in our vehicle while we were vacationing from Maine. We could not be more pleased with the service from Sam Elliott and Paul Landry, as well as other team members who helped to entertain us in between paperwork, etc. Sam and Paul are extremely knowledgeable and down to earth. They were transparent, and we felt very much like they were giving us the best possible deal. We are extremely happy with our Lincoln aviator, which was a significant upgrade for us. The major bonus was we never would’ve found a vehicle like this in the northeast and certainly not with the incredible 1.99% interest rate from Lincoln and the incredible bumper-to-bumper warranty package. Highly recommend OC Welch. We will be returning there for any future vehicles despite the 18 Hour drive! Thank you from Tracey and Mark!
Posted on Google by Tracey Dorian Feith
Good experience. Easy to work with.
Posted on Google by Franklin Smith
Our experience with Paul Mitchell and the entire crew at Lincoln was seamless and professional. Would highly recommend their services!
Posted on Google by cWb bruno
My wife and I have purchased o/a 40 vehicles over the pass 60 years. Our experience at O. C. Welch Ford Lincoln, Inc. was, by far, the best auto buying experience we have ever had from any dealer anywhere in the world I have been stationed as an Army officer and as a present day retiree. We wish to acknowledge and thank Tom Landry, Sales Consultant, for his outstanding service. We wish also to acknowledge Steve Cummins, Service Manager, for his outstanding service for the installation of new air bags in our 2012 Ford Fusion. Also, the different staff members were exceptionally courteous and helpful while we were there. We will be back for service and to buy other vehicles as needed by our family.
Posted on Google by Pat Locklear
Could not recommend OC Welch more! From building us a beautiful SUV to high class customer service, the entire process of purchasing our car was above and beyond.
Posted on Google by Madison Stewart
Great job getting me right in with a tire emergency . Staff was friendly and professional.
Posted on Google by Douglas Welch
Had the absolute best experience! They went above and beyond for me!
Posted on Google by Chelsea Bunton
From the salesman to the financial everything went very smooth. No complaints here.
Posted on Google by Bob Kerrigan
Paul Mitchell was our sales person. He was knowlegeable and knew the features of the Nautilus. Paul was personal and took his time with us as we test drove two cars before making a decision. Appreciate his professionalism and his attention to details.
Posted on Google by gloria yasofsky
Thely and Kim were great helps. I highly recommend working with them for your next car purchase
Posted on Google by c david floyd
Gus was outstanding. Go see Gus Martin at OC Welch Ford and Lincoln. He'll get straight to the point, and he'll give you an awesome. Took my Lincoln in for an Oil change and was given a Leather cleaner and they wash and vacuumed out the car. I was impressed with the great service.✝️❤️
Posted on Google by Tressie Rivers
A big thank you to oc welch. Justin, Quills and Joe F.
Posted on Google by Angela Summers
Used vehicle sales lady Joquilla has excellent communication skills and quick to respond.
Posted on Google by Brenda Garrett
Rayquan was my mobile mechanic. He was early, done super quick, and just a great, nice guy. 10/10 service from him but would not recommend using anyone else from the ford service department
Posted on Google by Tucker Little
very pleasant and very quick to finish, always friendly too
Posted on Google by Pam Braddy
Everyone was wonderful !!!
Posted on Google by Felicia Blackshear
Justin quills and Joe we're great thank you
Posted on Google by Vernell Goethe
I called here about a recall on my vehicle that was causing serious issues. I spoke today with a young gentleman named Seth. He was very genuine and polite and assured me that my vehicle would be taken care of. To be honest I was upset when I called. I wanted anyone who reads this post and especially his boss to know that he is an asset to your company. He made my car issue his car issue. He calmed my anxiety. I was treated so respectfully and kindly. I can't say enough about what a wonderful interaction I had with him. He was knowledgeable, yet honest if he didn't know the answer. He connected me with people who did. I asked him if he was a car salesman because when I purchase my next vehicle, it will be through him no matter where he is working. This man is a gem! I can't say enough good things about the interaction. Thank you, Seth!
Posted on Google by Davina Dawley
Trish was very helpful in making the car process easy. She was very professional, knowledgeable, and personal. They gave me a fair price. Thanks for a great experience.
Posted on Google by Stephanie Andrews
I had a situation where my key was stuck in the ignition. Minimum time to fix and minimal cost. Very well done.
Posted on Google by Bill-Terry Norden
I called here about a recall on my vehicle that was causing serious issues. I spoke today with a young gentleman named Seth. He was very genuine and polite and assured me that my vehicle would be taken care of. To be honest I was upset when I called. I wanted anyone who reads this post and especially his boss to know that he is an asset to your company. He made my car issue his car issue. He calmed my anxiety. I was treated so respectfully and kindly. I can't say enough about what a wonderful interaction I had with him. He was knowledgeable, yet honest if he didn't know the answer. He connected me with people who did. I asked him if he was a car salesman because when I purchase my next vehicle, it will be through him no matter where he is working. This man is a gem! I can't say enough good things about the interaction. Thank you, Seth!
Posted on Google by Davina Dawley
For the first time in years, the Quick Lane worked as it should. Good job! That's a big improvement. Just got service done again, and it is still good. Keep up the good work.
Posted on Google by Marcelo Gomes
Trisha Mittelbronn she was very knowledgeable, very friendly, very helpful and very courteous. She made sure we felt good. Talked over the phone and she found what I was looking for. I think she’s a great sales person.
Posted on Google by Gwendolyn Warren
Excellent service -communication with Ross and work was wonderful; The pick-up and drop-off service was great as well. Both drivers were fantastic. Thank you for providing such superior service all the way around. Carole Kihm
Posted on Google by Carole Kihm
At OC Welch they make us feel special. We’ve been with them for five years and always enjoy a pleasant experience.
Posted on Google by michael rosato
Great truck, great deal, OC Welch is the best!
Posted on Google by Robert Harris
Brian in the Service department is a great communicator. He kept me updated with the progress of repairs and offered amazing service. I’ve never worked with such a high level of customer service from a dealership
Posted on Google by M B
I had an issue with my Lincoln. From the minute I called them the whole experience was effortless. Gabe was outstanding in handling my service experience. He was available and very professional. He returned calls very timely, answered all my questions, and ensured everything was taken care of. I highly recommend OC Welch Lincoln.
Posted on Google by Lisa K
No issues. You provided the service required. It truly was a quick stop experience.
Posted on Google by Harry Bailey
I scheduled an oil change, tire rotation and a recall that needed to be checked on a 2024 Ford Escape. Jody Abar, Quicklane Advisor, took care of the scheduling, welcomed me to the dealership, reviewed what would be done, including a new cabin filter due at the mileage I have on the car. An hour later, I was on my way. The charges were exactly what Jody had quoted when I scheduled. Everyone at the dealership was kind and helpful but Jody goes over and above! Thanks, Jody!
Posted on Google by Lynn Dempsey
Trisha was a great sales person. Awesome to deal with, pleasant attitude!
Posted on Google by Nahkia Blackshear
Quilla was a great salesman and took care of all my needs. Great place to buy a vehicle!!
Posted on Google by Bruce Lee
Ms. Trish Mittelbronn was very helpful and very persistent with helping me solve the problem I was having with my new vehicle and she was very polite and caring.
Posted on Google by Kareem Mims
I had a fantastic experience purchasing my vehicle from O.C. Welch! Sam Deen was absolutely amazing. He was friendly, professional, and incredibly informative throughout the entire process. Sam made everything so easy and quick which I really appreciated. No stress, no pressure - just a smooth enjoyable car-buying experience. I highly recommend both Sam and the dealership to anyone looking for a new vehicle. Five stars all around!!!
Posted on Google by Rocky
Quilla Rountree at OC Welch Ford was a pleasure to work with, great customer service, great communication with quick responses and helped me find the perfect vehicle!!! Definitely recommend!!!!
Posted on Google by Jenny Johnson
I just moved to SC from over 700 miles away and I am thrilled with my first service experience at OC Welch Ford. The entire team seems very pleasant and knowledgeable, however I'd like to recognize my service advisor, Brian, for the exceptional service he provided. I was treated as though I am a long-time customer who has purchased multiple vehicles from them over the years. Although this isn't the case yet, it certainly will be!
Posted on Google by Dana Claxton
My experience is with salesman they call Ian! This man sold me a 2025 Bronco Sport! Ian jumped through hoops to make me happy, he was there every step of way. He must have showed me 10 vehicles before I decided on the one I wanted, the paper work he got ready to go to the finance manger was great. Today I went over to see him about service, he did all he can do to explain the contract, he explained the contract to tee, brought me over to the finance manger and It was done I walked away with a smile. The next ford product I buy he will be my man. Sincerely, Joseph C. DiSanto
Posted on Google by Joseph DiSanto
Got an oil change and tire rotation. The work was done quickly and professionally. The service manager was friendly and professional. Everyone did a great job.
Posted on Google by Ev Feight
Every time me and my wife go get our Mustang serviced at OC, it is always a blast. Free coffee and reasonable pricing for food.
Posted on Google by Victor H Castillejos Jr
Treated like I matter. My car actually had a recall that I wasn't aware of so they took care of that issue as well as another recall. Everyone was extremely nice. I was in and out in no time.
Posted on Google by Jean Wilson
Having purchased two cars from O.C. before, I went to him asking for help on a Ford commercial truck that I had not purchased from him. He went to bat with Ford for me, and got the situation remedied. His service department did an excellent job replacing the entire diesel engine. I know where I will get my next commercial truck! And if I ever get any horses, I know what kind of truck I will use to pull the trailer.
Posted on Google by Larry Whelan
I was visiting home from MS for the memorial day weekend, when my tail light went out. With an 8 hour drive ahead of me I wanted to have it fixed before I left the next day. Being that have a new vehicle with LED it is not as simple as a bulb replacement. I stopped in to see if by any chance they could squeeze me. Previously back in December I when I was visiting I had tried to make an appointment and they were backed up for a month so I had low expectations of getting in. Brian helped me, took a look at the taillight, ensured they had the part in stock, and got it done within 45 mins. Super grateful for his willingness to help me out and the service techs for taking on an unexpected appointment, even if it was easy I know their schedules are not always that flexible
Posted on Google by Kayla Bradley
Ian was great and made everything so easy through the whole car buying process. The most enjoyable car buying experience I've ever had.
Posted on Google by Becky Peters
I made my first appointment for an oil change and tire rotation through their online portal, which was very convenient. My appointment was handled by Miss Meredith and Miss Jody, and they were both lovely and prompt to work with. I was in and out in less than one hour, and I can’t say enough good things about how professional they execute their service. Thank you!
Posted on Google by William West
Great place to have you vehicle serviced! It’s cool to see all the cars in the showroom. Everybody was friendly and got me out quickly!
Posted on Google by Joe Matejewski
Ian Compton sold me a 2024 F150 Hybrid on his recommendation and couldn't be more happy. Dealing with him was very easy and best communication. I was out the door with new vehicle in 3h. I'll purchase another vehicle with him next time for sure.
Posted on Google by Island Plasters LLC- Johnny Istrate
Jocquilla Rountree is one.if the most genuine salesperson I've ever dealt with. We had a most pleasurable experience from start to finish. She made us feel comfortable with our purchase and i would highly recommend her as your salesperson. So if you're in the market to purchase new or used give Jocquilla Rountree a call and you won't be disappointed.
Posted on Google by Chris Fife
The young lady in the rental department possesses the epitome of customer service; not only did she ensure that I understood the dynamics and functionality of the vehicle, she allowed me the opportunity to feel comfortable with driving the vehicle. I’ve rented multiple cars in the past but my experience with her was great and she’s #1 as it relates to professionalism and sincerity!
Posted on Google by vicky haynes
On time and very efficient this trip. Getting a lot better with servicing lanes. Loved this time around. Much improved on service, communication and availability to get in. ;-)
Posted on Google by Rick Hobson
I truly enjoyed the Lincoln concierge service. The convenience of not having to drive and the privilege of having our loaner while the service is being done what's top notch. My Lincoln representative (Kayla) was extremely professional and courteous. It all contributes my commitment to the Lincoln brand.
Posted on Google by Phil Mcdomick
We had a wonderful and, more importantly, easy time purchasing a car from OC Welch. This is our third car we have bought over the years from them. Ask for Thomas Merkel.
Posted on Google by Joel Caughran
Friendly, speedy service that completed all the tasks I requested in a very professional, personal manner. I intend to go back with any vehicle problems in the future! Highly recommend them.
Posted on Google by Charlie Davis
Found problem. Was able to solve an unusual condition. Animal nest under the hood. Used courtesy service. Both service and courtesy personnel were friendly and efficient.
Posted on Google by Andy Poczik
Bought two new vehicles from here and always a pleasant experience. Nice waiting area with refreshments when having vehicles serviced, as well.
Posted on Google by Johnny Bolsch
Brought a delivery truck and Trish M gave excellent customer service!!
Posted on Google by Michelle Pearson
OC Welch Saves the day! While on our way to attend a wedding in Hiton Head we were pulling an Airstream with our Ford F250. The tire pressure sensor indicated we were losing air quickly in one of the RV tires, which has never happened to us before. We just happened to be right in front of the dealership, so we pulled in and asked for assistance. Although our F250 wasn't effected, the Quicklane team (Austin and Jody) sprung into action to help change the tire and get us on our way. Thankfully with their help we made it to the wedding in time. Thanks for going above and beyond! Go See OC!
Posted on Google by Paul Szatkowski
Always an easy process, very helpful staff.
Posted on Google by Joanne Steigerwald
Great experience! Everyone was very helpful.
Posted on Google by Jana Nix
The entire team at O.C. Welch was fantastic. They treated me like family. Every step from finding a car for me to the finance department was a pleasure and a breeze. Shout out to Ed Goethe, Sam in sales, Joe in finance and Jose for making me laugh. I’ll come visit when I am in town next. Cheers from Miami. Lindsey
Posted on Google by lindsey walden
Have bought a fair number of vehicles from OC Welch over the years. Always made me feel great before and after the purchase. Great folks to work with and would suggest them to friends and Family. Thanks OC!
Posted on Google by Bill Barbee
We told Quilla which vehicle we were interested in. She located it and drove it to us. We test drove it and were satisfied. She explained details about the vehicle and the warranty. We went through the paperwork process with Paul, which he explained. All in all, we were in and out in 3 hours.
Posted on Google by Beth Kight
Great experience, had me out quickly for my full works oil change. Would highly recommend.
Posted on Google by Jack Licker
Always a great experience at OC. The service staff were great. Keep up the great work. Love their no pressure sales
Posted on Google by Alejandro Ruiz
Cody was a great advisor. Let me know exactly what I need to do now and what would be advised in the future. I was in and out without any worries. Thank you!!
Posted on Google by Paddy ODonnell
I had a great experience buying my new vehicle at OC Welch. My sales person Seth was great, Chris in finance explained everything to me which made that process easy, and Chip was so great too. Everyone made the process of buying a new car stress-free and that made all The difference to me.
Posted on Google by Ashlee Ferreira
Very friendly. Explained the problem and what they needed to do. Told me it would a couple weeks for the part and we made another appt.
Posted on Google by Jeffrey Wallace
Just had the "Works" done on my F150. It took less than an hour.
Posted on Google by Don Kaercher
Trisha, Thank you for helping us through the process of purchasing the Ford Raptor. Your support and understanding is appreciated. Thank you Joe for taking the time to review and discuss our paperwork. We are pleased to with the purchase. ☺️
Posted on Google by Virginia Bruno
In short I had a great experience and this is coming from someone that is VERY skeptical of sales people especially at a dealership. Quilla Rountree went well above and beyond to win my business. She was able to give me a more than fair deal on my trade and the vehicle I purchased was from them was very competitively priced. After all of Qulilla hard work to make the deal I came in and she was just impressive. She made the process easy and refreshing.
Posted on Google by Kavi Sloman
Just purchased our second new Ford vehicle from OC Welch. Sam Elliott was our salesman again and can say nothing but good about the entire transaction. First class sales and service is why we continue to do business with Sam and OC. They had the exact vehicle on the lot that we wanted and within a few minutes of negotiations, we became the proud new owners of a "24" Ford Bronco Sport. Thanks again OC Welch and first class salesman, Sam Elliott. Updade, Had a recall on the new Bronco Sport and OC dispatched the mobile Ford service technician our house to complete the recall. First class technician, service and response. Couldn't ask for more!
Posted on Google by Kip Kern
Outstanding Service at O.C. Welch Ford Lincoln My daughter brought a Ford Bronco from O.C. Welch Ford Lincoln about six months ago and had a great experience. Unfortunately, someone hit her from behind, and the vehicle was totaled. It was a stressful situation, but calling Mr. Welch was the best thing she did. Mr. Welch is a good and fair person who immediately went to work finding exactly what she needed in a new vehicle. His dedication and care meant so much during such a tough time. The entire staff was excellent—professional, kind, and helpful throughout the whole process. If you’re looking for a vehicle, do yourself a favor and “Go See O.C.” You’ll be glad you did! And we received a 70” Samsung TV with the purchase of the new car❤️
Posted on Google by Emily Brown
Great experience with Quilla. She was knowledgeable and kind throughout the whole process. Highly recommend her service.
Posted on Google by Clay Kight
I recently purchased a King Ranch F150 from Sam. At first I was just looking. Sam didn't pressure me and understood what I was looking for. After talking for a few minutes, he showed me a truck he thought I would be interested in. After a few more minutes with Sam discussing the features of the truck and the difference of what was expected in, I knew OC was the place to buy. We discussed all my options from trade to finance and two weeks later, I'm the proud owner of a new Ford. Everyone I spoke to treated me like family!!! I'm looking forward to doing future business with Sam again.
Posted on Google by Tom Peyton
We just bought a Ford Raptor from then and we has an aweome experience with these guys. Our salesman DEVON was super fun and knowledgeable. There whole team gave 100% customer service and worked with use from start to finish. And the gave me a very fair trade in value on my old truck. Overall extremely pleased and would highly recommend!
Posted on Google by Christina Baker
The purchase of my Lincoln Corsair was quick and easy. Loving my new ride. Mr. Welch was a pleasure to work with. John Evans took the time to go over everything on the vehicle with me. Thank you Chris Black in finance for making the what is a big decision a little easier. Thanks to the service department for getting it ready as well.
Posted on Google by Teresa Bridges
Just bought my first car from O.C. Welch Ford and had the BEST experience! Huge thanks to Jocquilla for being so patient, helpful, and making the whole process stress-free. He truly went above and beyond to help me find the perfect fit. Also big shout-out to Paul in finance for making everything smooth and easy to understand. Couldn’t have asked for a better team—thank you both for making this such a memorable experience!
Posted on Google by Kenzie Lee
Great service and excellent front desk workers in service department
Posted on Google by Jack Borden
One of the best vehicle buying experiences we have ever had!! Jocquilla Rountree was exceptional! She is very friendly, knowledgeable, and not the over bearing car salesperson that most people dislike. She knows her stuff and we look forward to dealing with Jocquilla in the future! Definitely recommend her for all your vehicle buying needs!!
Posted on Google by Chanelle Tallmage
Nice experience
Posted on Google by Jackie Younker
What a delightful experience yesterday for an oil change. The changes in process at OC Welch are evident from the moment you drive in for service. Able to park in service lane. Greeted by QuickLane Advisor Meredith Ross for my 11:30 appointment. Had time for a freshly baked cookie in their cafe. Not free but oh so good. At 12:00 Meredith fetched me. My car was done and she waited while I paid, escorting me back to my completed vehicle. THIS IS A 200% TURNAROUND IN SERVICE AND PROCESS FROM MY LAST OIL CHANGE. If you had a less than pleasant experience with service at OC Welch and complained, they have definitely listened and made drastic changes. Suggest you give them another try.
Posted on Google by Marcia Schroeder
Just bought a 2025 F-150 from OC. This is my third truck that I had purchased from the dealership. I had custom order each vehicle and while it took a little longer for the truck to be delivered it was worth it. Everything that I asked for was done. Working with Richard and Sam was terrific. As soon as I sent an email I received a response. I would recommend to anyone to work with them and get the truck that you really want.
Posted on Google by Mike Manesiotis
Dealing with OC was a great experience! We have purchased numerous vehicles through our companies fleet policy and this experience was one of the best we've encountered in twenty plus years of being in business!
Posted on Google by Ed Johns Jr.
Service was great fast and complete. Will be back for my next service. Service took about an hour and a half
Posted on Google by Chris
I’m a Ford man and OC got me covered all the time.
Posted on Google by Michael Hall
Thanks, O.C., for all the help in getting our 2024 Lincoln Nautilus. The process was easy, quick, courteous and we were out the door in record time. We love riding in style!
Posted on Google by Helen Willoughby
I can’t say enough about the exceptional experience I had thanks to Sam Elliott at O.C. Welch Ford from the moment I started the process. He went above and beyond to help me—not just with the purchase of my husband’s truck, but with every single question and concern we had, even those that weren’t technically his responsibility. He was kind, knowledgeable, patient, and truly cared about making sure we felt supported and confident throughout the process. It’s rare to come across someone so genuinely dedicated to helping others. What a magnificent human being—Sam Elliot is a true asset to your dealership, and we feel incredibly lucky to have worked with him. Thank you for everything! Katia Castellanos & Michel Gonzalez
Posted on Google by Katia Cura
Very professional and knowledgeable staff. I felt better with Ford working on my Escape.
Posted on Google by Timothy McGrath
My husband had his car serviced today, oil change and tires rotated. They took care of everything…a recall, new filters. Kayla was the service manager and did a wonderful job. The porter, Kurt, made our car look brand new. Thanks, OC Welch and associates!!!!
Posted on Google by Sue Ellen Hardley
I was never a Ford guy, but I just boughrt my second F150. Buy American
Posted on Google by Del Humenik
Very helpful, and friendly. She made me comfortable tell what I want.
Posted on Google by Jimmie Boatright
O.C.Welch is the bomb. So happy with my purchase. Just got 10 k service and took no time and car was cleaner than I left it. Exceptional staff and waiting room is well stocked too.
Posted on Google by Lavern Ballard
Easy easy, buying this truck was so easy. We found what we wanted and sales people did the rest.Very friendly
Posted on Google by Linda Johnson
O.C.Welch is the bomb. So happy with my purchase. Just got 10 k service and took no time and car was cleaner than I left it. Exceptional staff and waiting room is well stocked too.
Posted on Google by Lavern Ballard
Great service and very helpful!!!
Posted on Google by Laurie Whaley
A huge word of thanks to O.C. Welch, III, for your continued support of Elevate Savannah. We are forever grateful for your commitment to making our communities better.
Posted on Google by Elevate Savannah
Just fine need more parking
Posted on Google by niels christensen
I stopped in to have my current vehicle serviced and while waiting, I decided to take a look at other vehicles on the lot for a potential purchase. I was introduced to Trisha Mittelbronn to assist me with my questions and sales process. From our initial introduction, Trisha was friendly, professional, polite and personable. I ended up purchasing a second vehicle from her and Trisha made the process stress-free and accommodating. I was able to get into a new vehicle the same day and have had consistent communication and assistance from Trisha and will definitely refer and use her services and the dealership in the future!
Posted on Google by Takiya La'Shaune
Excellent service. Both Devin Fry and Joe Ferezy were very courteous and knowledgeable. They made our new truck purchase easy and efficient.
Posted on Google by Kathy Redgate
Craig took care of our commercial needs and delivered a new work van and paperwork within two days of our initial conversation.
Posted on Google by Bryant Dunn
Trish was very efficient and went the extra mile, staying late and coming in early. Very appreciated
Posted on Google by Kim Sauls
I had a great service advisor, Tracy, who handled my service request professionally and timely. My F-150 was serviced just as I requested. It runs and drives beautifully. I was very happy to receive a military discount. I highly recommend the Ford Quick Lane Service center.
Posted on Google by Bonnie Miller
I keep having great experiences at OC Welch Ford and Lincoln! If you're not getting your vehicles here, you're truly missing out on how the buying experience should be! Working with Chris and Ocie is easy and informative. They are always sincere and concise and they follow through! They make Fleet Vehicle procurement easy and seamless! I highly recommend these folks.
Posted on Google by steve brooks
Great service and experience... I know everyone focuses on the negative, but its important we take the time to recognize the good. Thanks OC!
Posted on Google by Paul Bailey II
First time coming to this dealership for my oil change, and I loved their customer service! Tracie was amazing! She took her time in assisting me set up my app for the point system. She made sure all was good before leaving. Very detailed oriented as well. I shared we were going away on vacation over the phone when she called to set appt up and when leaving she remembered and wished me well. Very positive energy and welcoming spirit! Thank you Tracie & Ford family @ OC Welch Ford.
Posted on Google by Patricia Ramharak
Devon Fry was polite at the start , understood what I was wanting. Very helpful with all the details even the minor ones , like helping me setup my new Ford Explorer 2022 XLT on my iPhone for the features . Always quick to respond and found me the best deal possible. I recommend OC Welch to anyone looking for a new car ! ( just make sure to ask for Devon Fry! )
Posted on Google by Elizabeth Deborde
Sam, Joe, and Justin were exceptionally helpful. It was a pleasure doing business with them.
Posted on Google by Bill
Loved our experience at O. C. Welch Ford Lincoln. Never felt like anyone was trying to sell us a car. Had a lovely and informative afternoon learning about Lincolns with Ed Goethe. Worked withTom and Justin primarily, but everyone spoke, provided us water, offered assistance. Purchased a Nautilus. Highly recommend this dealership.
Posted on Google by Kimberly Thomas
My Lincoln experience will be one I will remember. Thank you so much from Jim Berkebile, Paul Tindall, and especially O. C. Welch. I love my Lincoln MKC.
Posted on Google by Jose Elbao
What an amazing day at O.C. Welch FORD! O.C. provided knowledge and professionalism which translated into a positive car buying experience! Can't say enough about my day! Everyone there made me feel special and I got the BRONCO of my dreams! Thanks O.C.!
Posted on Google by krista kilburn
OC Welch Ford is the best of the best!!
Posted on Google by MaKenzie Sykes
Recently purchased a car from Welch. Originally, starting my search via telephone with Mr. Landry (Sales person) who was very helpful, who was not...
Posted on Yelp by Evone S.
At 68 years old of Welch and Paul Mitchell gave me the best car buying experience in my life and when I needed something done to the car they brought me...
Posted on Yelp by Bradford L.
My salesman, Jacob wilson, spent about an hour and a half explaining how all the electronics work. He also gave me his phone number to call him if I had any...
Posted on Yelp by Frank D.
Always quick service and great deals on their new and used cars and trucks. I highly recommend this dealership. Bought several new and used vehicles here...
Posted on Yelp by Craig R.
We met with Jay to look at the maverick. We were undecided on the xlt hybrid or lariat hybrid. Thank you Jay for being helpful in our decision process. We...
Posted on Yelp by Teresa T.
My name is Scott King everybody over OC Welch. I started to meet in 2012 when I bought my first ranger and then after that I just kept on buying every two...
Posted on Yelp by Scott K.
I reviewed this location about 1.5yrs ago, and HATED it. But there were 3 people there when I recently visited that changed my mind. Linda in Parts, wow she's...
Posted on Yelp by Daniel S.
When it comes to Value no other dealer provides more, my honest and well experienced opinion is that you will not find a better dealer experience in the low...
Posted on Yelp by Leon J.
We were driving from North Carolina to palm harbor FL for an unexpected death in the family. We were in our new motor home and unknowingly our exhaust pipe...
Posted on Yelp by Mary L.
Bought a used truck. Salesperson was very responsive and helpful. Honored pricing quoted without gimmicks. Got truck serviced to sell. Didn?t hesitate at me getting a mechanic to check it out prior to finalizing sale.
Posted on cars.com by James Christie
My experience with OC Welch was Awesome! Everyone was so helpful & kind during the purchase of my truck. I drive from GA to South Carolina to purchase my vehicles from OC Welch. Craig & his staff are amazing!
Posted on cars.com by Angie Files
Very pleasant person thought I was at another dealership. What an improvement. Very impressed keep you informed every step of the way
Posted on cars.com by Rick1216
I've never seen O.C. so jammed with vehicles. Service is overbooked not returned as promised. Fortunately you have a wonderful asset in Rebekah I know she is new, but she's the best I've seen in dealing with your dealership. She was polite, concerned and managed getting my vehicle back to me For a business trip. She a keeper. Thank you William P. Paulmeier
Posted on cars.com by wmptrckplmr
These are some of the kindest people we have ever worked with, they made us feel at home and gave us the best buying experience ever.
Posted on cars.com by Kledivata2004
Overall everyone was very helpful and treated me with respect. I will definitely recommend this dealership to my friends
Posted on cars.com by david.zengerii
Our second new car purchase from Sam Elliott at OC and couldn't be happier. We look forward in continuing business with OC in the future. Excellent sales, service and, customer satisfaction!
Posted on cars.com by Majork58
My wife's Lincoln MKC was in for a starting issue. Rebecca came on the scene and made the process easier with better communication.
Posted on cars.com by antgrant1962
Rick and Chris were fantastic! The pricing for both our new Expedition and our trade was excellent. The purchase process was the most efficient I’ve ever experienced! Thank you!
Posted on cars.com by Jmclaren
Excellent customer service. Bob kept me informed on the progress of my service and followed through to insured that it was completed in a timely manner. He was very professional and courteous. Thanks
Posted on cars.com by mfspisso
This dealership is always great! In service, sales and delivery! It is my first choice each and every vehicle purchase!
Posted on cars.com by Abctarbaby
Super friendly dealership they gave me the best rates around town and I’m only 19!
Posted on cars.com by benjaminfrizzell
Very satisfied with Mr. Hale, Mr Zarkowski and Mr OC Welch. Great service and customer relations.
Posted on cars.com by Landerson072400
Rebekkah was very considerate, courteous, and promp. A breath of fresh air and a fine representation of OC Welch Ford Lincoln!
Posted on cars.com by J Wilson
There were some issues with my service and lack of communication from tech team Rebecca stepped in and up to remedy everything and ensure my overall experience was positive. Because of her, OC Welch retained a customer. I appreciate every effort, every call she made to make things right. She is an asset to the company
Posted on cars.com by Hilton Head
The Quick lane team is great. My oil and filter change was done within a reasonable time. Special thanks to Victoria and Ralph.
Posted on cars.com by King
Robert Steckley is the most professional and hard working service assistant at OC WELCH FORD.
Posted on cars.com by Black Beauty
Great people to deal with, everyone was very nice and did great work completed job ibefore they said it would be done
Posted on cars.com by John
We had a great experience purchasing our Lincoln Aviator! Marifel was very welcoming and showed us several vehicles and was knowledgeable and able to give us details on all of our questions. Joe was great to work with as well when we were making our final decision. Everyone we met was friendly and helpful without pressure. We are very happy with our purchase!
Posted on cars.com by Bridget Lawler
My experience at OC Welch was out of the world! My mother bought a car about 2 years ago and couldn’t stop raving about her car and the service she receives. Upon starting my own car hunt, I quickly realized not all dealerships and sales people are made the same. OC Welch took what could be an exhausting experience, and turned it into an amazing one. I was all smiles through the whole car buying process, it was seamless and easy. Marifel, my sales woman, was patient and had great enthusiasm assisting me with my purchase. Joe, the manager, made sure I was taken care of during every step of the process. He does an amazing job overseeing every sale. Chris, the financier, answered all my questions and made me feel comfortable and secure in my purchase. I would highly recommend giving OC Welch a visit if you are in the market for a new or used vehicle.
Posted on cars.com by wundermckenzie
I selected the car I wanted on line, and it was ready for me when I came to pick it w. It was detailed and in otherwise perfect condition. I couldn’t be more pleased.. Our sales rep, Brian, was courteous and extremely knowledgeable.
Posted on cars.com by Bruce Bernhard
Marifel Morgan is a very good sales woman very knowledgeable and kind Will refer to many of my friends who need a vehicle from Oc Welch Lincoln in Hardeeville sc.
Posted on cars.com by morrismooresr
It was convenient for them to call and come out to my house to fix a recall on my vehicle.
Posted on cars.com by Jim
Rob was amazing! He was extremely conscientious about getting me in and out, and getting me in a loaner. More folks should take lesions from Rob, all about customer service! Thank you, Robert!
Posted on cars.com by tomato.taylor
All tho they have our car for a long period, my experience with Rebecca the service manager I believe was awesome!!! She knows her job!!! I am a retired ford motor company employee that I served 34.5 years with the company in quality control and few launches, we are from Michigan but now we spend 5-6 months in Hilton Head, and then go back to mi for the summer, again Rebecca is awesome, ,it’s nice knowing she takes care of the customer!!! My name is Dennis funke
Posted on cars.com by dandee22008
Very professional, nice and courteous. She had my truck ready and detailed . I thank you
Posted on cars.com by c.mitchell020@comcast.net
Easy to work with, good communications, and responsive to my concerns. Pricing was fair. Nice facility.
Posted on cars.com by Racegeek
Scott was great to work with! Helped us find what we wanted. Everyone was so friendly and professional
Posted on cars.com by Budgie2018
Our experience with OCWelch Ford Lincoln was a pleasant experience. If you’re in the market I recommend you check with them!
Posted on cars.com by sharonqx60
Friendliest people- eager to help- committed to making our experience enjoyable and worry free. Knowledgeable and efficient service.
Posted on cars.com by Critter
The pre-owned car folks are friendlier and more helpful than the new car salespeople.
Posted on cars.com by hutchdad
Brian was excellent. No pressure and knowledgeable, he was a pleasure to do business with.
Posted on cars.com by Mimihope3037
I had a wonderful experience here at O.C. Welch! Marifel was an awesome Sales consultant. She was great to work with, kind, and very helpful. This was the smoothest car-buying experience I have ever had! Tom, Joe, and Chris was also a lot of help and very kind as well. I would definitely recommend this car dealership to anyone looking for great customer service and a great car-buying experience because great customer service is hard to find but you will find it here at O.C. Welch!
Posted on cars.com by Nikkibacon
Collin & Chip were very helpful, courteous, and customer happiness driven to make our pre-owned Lexus purchase a very satisfying and easy experience. We were pleasantly surprised by OC Welch's easy going but professional sales and car buying process. We highly recommend that you check them out too for your automotive needs.
Posted on cars.com by Madelene Bueza
Sam is the best car salesman I’ve ever dealt with very professional yet very friendly.
Posted on cars.com by 2turkey
We’ve purchased many vehicles at different dealerships and OC Welch rates at the very top. The good people there don’t just strive for excellence, they epitomize it! It was the best, and no stress, vehicle purchase we’ve ever made. Joe Ferezy, sales manager, Brian Luna, sales consultant, and Chris Black, finance, exceeded our expectations with the purchase of our vehicle. They treated us as if we were their most important customers. They were very meticulous in every detail ensuring that we were happy with our purchase. Not only were we given a fantastic deal on, they went above and beyond taking great pride in delivering us a “just came off the showroom” vehicle. All around 5 stars for O C Welch, the dealership, the great people there, and especially Joe, Brian, and Chris!! We highly recommend them!!! Go see them for your next vehicle purchase, you’ll be happy you did!
Posted on cars.com by The Arnett’s
Cars are parked all over making it difficult to park. Employees are friendly and professional.
Posted on cars.com by thomascathyshelley
Brian Luna and Chris Black were kind and professional. All around amazing to deal with. We are over the moon excited about our purchase. Highly recommend this dealership for professional, stress free car purchase experience.
Posted on cars.com by Ashley Perry
Brian was very helpful and personable. Love the car and was happy with the experience overall
Posted on cars.com by czaney
O C Welch personnel were attentive, courteous, knowledgeable and professional. My experience at O C Welch exceeded my expectations.
Posted on cars.com by dpgeary
Joe Ferezy and Tom Landry made the experience of buying our new nautilus effortless. They are very knowledgeable and made the experience a pleasure.
Posted on cars.com by jct27
Jodi and the crew always do an awesome job! Great customer service and always putting a smile on everyone's face. GREAT JOB JODI!!!
Posted on cars.com by haywardjafar23
I felt the dealership was professional, kept their word, and would do business with them again.
Posted on cars.com by KC
Marifel Morgan provides excellent customer service! A great outstanding worker! Thank you Marifel for your service.
Posted on cars.com by Madilyn York
I was taught that the only things you can control is, your attitude and effort. Marifel is off the charts on both of these points! She made me feel like that she would work the hardest on getting me the best deal that she could!
Posted on cars.com by johnroberts6242
Maribel Morgan did excellent job. Thank you Cris and Craig !Thank you for your service.
Posted on cars.com by bethoneal
The manager and Mrs Morgan that sold us the car was very nice. Everything was excellent excellent excellent. I would buy another car from the dealership. Thank you very much Kirk Harrington
Posted on cars.com by sharonkkibler
Everything about our service experience was wonderful and flawless from the initiation call to delivery
Posted on cars.com by carolannwb1
Maribel and Craig did a great job answering questions, highlighting features of the vehicle and most importantly staying in contact and communicating with us every step of the process. It was a pleasure buying a car from OC Welch! Anyone we saw or spoke with were very friendly - we felt welcome there!!!
Posted on cars.com by KC
After a poor experience at another dealership, I am glad to have met Joe and Tyler. They were each very helpful and, most importantly, did what they said they would do. Honesty and integrity are attributes that I truly appreciate and those two gentlemen displayed those attributes well.
Posted on cars.com by Mark B.
Without the best Dealership I've done business with in my adult life...thats why I've purchased 3 Aviators from Craig Redker, Gm, of the Lincoln Store at OC Welch Ford Lincoln. They have a proven record of caring for my needs and they meet them every time I've done business there. They're professional and take time to show every option available with advice to help with decisions. I highly recommend anyone looking for a new/ used vehicle to (as said) GO SEE OC and if it's a Lincoln you want Craig Redker is your man. You'll be glad you did With highest regards, Alexander M Corley AKA Dj Poppa Crash Corley
Posted on cars.com by martycorley47
Great experience from ordering vehicle to delivery. Craig, Brian and Gerald were very helpful and kind thru the entire process.
Posted on cars.com by BKW597895
Lauren was amazing to work with! She made my car buying process so smooth. I looked at 3 separate vehicles, never once was bothered by me or all of my requests. She wasn’t pushy at all and really just cared that I found exactly what I wanted and was truly happy! I’d recommend her to anyone!
Posted on cars.com by Rachel B
Had my recall done quickly and correctly. I was very happy with the service I received today. I will definitely be back when I need service again!
Posted on cars.com by Had a Maverick one time…
Everybody was very helpful in the service department thank you very much for taking care of me
Posted on cars.com by Will_brunson
3 vehicles no issues great service from start to finish. Thanks OC, Tom, Bryan, Craig and Chris for the attention to detail. My go to place for Auto questions and purchases
Posted on cars.com by andrew.soto
Bryan provided excellent service! He picked us up at the airport and walked us through the paperwork and gave detailed instructions on the operational features of the Lincoln Aviator that I purchased. Everyone at O.C. Welch was very friendly and helpful during the entire purchase process.
Posted on cars.com by bryantravels
Great dealership, everyone was very helpful and nice. The salesman, Scott, was knowledgeable and made the transaction painless!! I would recommend to family and friends to go see O. C.!
Posted on cars.com by Amy
Class act. Very professional quick. I would highly recommend. Joe, Tom and Chris did a great job.
Posted on cars.com by ghorton87
Very professional, very courteous, excellent customer service. Very professional, very courteous, excellent customer service. Thank you!
Posted on cars.com by ellosullivan
Made it super easy to get everything done in a very short amount of time. Made sure we were happy and vehicle was clean and ready to go!
Posted on cars.com by Blakekristen6
Had a great experience when I bought my vehicle. Aric was very helpful through every step of the transaction. In fact, I didn’t even have to leave my house as all paperwork was sent to me making this the easiest and smoothest transaction ever!! Aric answered all of my questions and continues to be helpful even after the sale!
Posted on cars.com by Pghstlrgrl
Ms Nia White really got the ball rolling for me . I was directed to the right staff to get my vehicle the attention it needed. I pray all goes well with the fix. Ms White was very kind spoke will of the staff and really made me enjoy my visit and feel confident about the process.THANK YOU MS.NIA WHITE
Posted on cars.com by lilmsthiller
The largest inventory of cars I have seen. If you can’t find what you want, it does not exist! Friendly knowledgeable sales people
Posted on cars.com by Steven Fischer
The sales representative Jay was extremely helpful in navigating me through my various options. In the end. I was able to purchase the right vehicle for the right price
Posted on cars.com by Joe Jank
Joe and his team, Marifel and Chris, were very helpful and professional. They all worked to get us the right car and the right price.
Posted on cars.com by revmarty
Always a 5 star experience! It is a pleasure dealing with knowledgeable people with positive attitudes! I have been buying and having my vehicles serviced here for 21 years. I have enjoyed doing business at this dealership and sure you will have a great experiences here too!!
Posted on cars.com by James Woods
Brian was great! I live 4hrs away and would Make the drive to deal with him again.
Posted on cars.com by egreene7412
Very quick and nice service. Got a vehicle while ours is in the shop thanks.
Posted on cars.com by johnrobertpage94
I received excellent service. The staff was pleasant, greeted me, spent time and explained everything. They answered questions and gave me options and I never felt pressured. It was a very good experience.
Posted on cars.com by Gabriella Fischer
Excellent customer service from start to finish. They made the vehicle purchasing process very easy and enjoyable.
Posted on cars.com by Jstarr
Blake was awesome to deal with! Super easy and painless transaction. Would definitely recommend to anyone looking to buy a vehicle.
Posted on cars.com by F-150Fan
I had a great customer experience! Scott was great and helpful and the rest of the staff was very nice.
Posted on cars.com by anna s.
Aric at O.C. Welch was very responsive and worked with me to get to a fair number on my trade and sales price. Aric was professional, kind and knowledgeable. Thanks!
Posted on cars.com by BTS
Excellent service from both sales And service (quick lane) departments. The quick lane staff was efficient. They made a opening for my new car with fast repair.
Posted on cars.com by GENE
Rob was terrific.got back to me when asked.almost 2weeks for the tech to diagnose the problem.almost another two weeks for repair,had to return same day to solve engine lite issue
Posted on cars.com by robertfcanavan
First, the dealer location is close to me. Everyone in the dealer was friendly. My salesperson was very thorough and explained every feature of the cars i looked at. The finance person was also thorough in explaining the purchase options any was not too pushy. Overall experience was great.
Posted on cars.com by mbrown70388
When it comes to purchasing a car O. C. Welch Ford Lincoln dealership is exceptional by far. The easiest purchase I have ever made. Mr. Welch was very patient with me and understanding of what I needed. I got a better deal than I expected. The staff was very knowledgeable. I would highly recommend them.
Posted on cars.com by debbyogle
Every person that we came in contact with was very friendly, helpful and competent. Probably my best car buying experience ever!
Posted on cars.com by johnepotter
Another great experience! Blake worked his magic and got our vehicle into the service department as soon as possible. Kelly had a loaner car available and got us all set up! Blake kept us informed and responded to all messages right away. Our vehicle was fixed in a timely manner and works perfectly! Great job to Blake, Kelly, and Jodi for going the extra mile to get the job done!
Posted on cars.com by Marcy W
Super dealer who believes in taking great care of his customers and so does his team! Miguel was prepared and very professional - everything was ready to go when I picked up my vehicle. All in all a very pleasant experience.
Posted on cars.com by jen6425
Thank you so much to Blake and the rest of the OC Welch service department for getting my car fixed so quickly and professionally . Blake went above and beyond getting my car in as soon as possible. Everyone I dealt with from Blake to Kelly to Jodi at checkout was a complete pleasure! I'll definitely be back!
Posted on cars.com by mwelch1215
Exceptional customer service. The buying process was quick and easy. I highly recommend this dealership!
Posted on cars.com by LAP271
All the people I dealt with were helpful and courteous, especially Jay Marther, our sales person.
Posted on cars.com by Larry
The car was as described on the posting. Scott was great to work with - he made the process so easy.
Posted on cars.com by rachelcdemers
Scott was absolutely amazing! We did not feel pressured at all to purchase the vehicle and even offered an extended test drive. He helped us get the deal we wanted and was super knowledgeable about Ford/Ford products! I would not hesitate to buy from Scott again!
Posted on cars.com by shannonbell
This is my second Lincoln vehicle from OC Welch. Marifel, Craig, and Chris were fantastic to deal with. Marifel was also kind enough to deliver my new car to my house because I was so busy. Would not have to think twice on recommending anyone to go see Marifel at OC Welch to get a vehicle. You won’t be disappointed!!!
Posted on cars.com by PistolPete
Great experience, fast, efficient, knowledgeable service. Scott was very easy to work with. Answered all questions quickly. Had the car I was interested in ready for me to test drive.
Posted on cars.com by Tracysheehan16
I was very Impressed with Marifel and the staff at O.C. Welch. The buying process was very pleasant.
Posted on cars.com by robertjfortin
Marifel was very helpful. She was very interested in assisting us in any way. I was very impressed with her customer service.
Posted on cars.com by robertjfortin
Enjoyed the transaction at OC Welch. Spoke with Collin over the phone and he was able to answer all my question and the vehicle was accurately described when I showed up to test drive. Blake was also great to work with and made negotiating a streamline as it may be. Chris, in finance was equally helpful and had me in and out in no time. Would recommend OC Welch and their team.
Posted on cars.com by Reidjordan17
The dealership was very attentive and the buying process was very stress free. I highly recommend!
Posted on cars.com by robertjfortin
Sam and OC made my purchase an easy process. 3rd car we’ve bought from OC. TOP NOtch!!
Posted on cars.com by Bronco71
Fantastic dealership, fantastic people. Every employee is extremely helpful and kind. Kelly, who helped me with my loaner vehicle, was super friendly and energetic and she had me chuckling the entire time. I can’t ever say enough good stuff about OC Welch.
Posted on cars.com by stacy
Kept me updated the entire time. Answered all my questions and made my out of state buying experience the best I have had so far. Would do business again.
Posted on cars.com by Kuan
Sensational service. Trustworthy. I will never buy or service anywhere else. They always satisfy me. Great work Marifel!
Posted on cars.com by Tony Owens
I really appreciate the dealership and the time and effort they put in with their customers. They have so many wonderful options for anyone looking. They make you feel well taken care of and are supportive the entire car buying process!
Posted on cars.com by chloep
Marifelhas been so very helpful. Always ready to assist above and beyond. Pleasant and kind.
Posted on cars.com by dom
Joseph Bernard was amazing from start to finish! Absolutely helpful and went above and beyond! I was very nervous to purchase a new vehicle and he made me at ease! I found the entire experience to be a good one! Everyone that worked with us was made sure we were very happy! I highly recommend!!
Posted on cars.com by michellemagyarosi
Great sales person and a great dealership!! Bought two different MKZ’ s from her. She gave us a great deal!!
Posted on cars.com by ckjones
Excellent experience working with Thely. I appreciate all her help in finding the right truck for me. Highly recommend working with her
Posted on DealerRater by Chris Floyd
I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln!
Posted on DealerRater by mike.p.spears
Customer service is number one. We liove our Aviator Black Label and know we will love driving it.
Posted on DealerRater by laurie.langston
Tonya in the Lincoln service department was absolutely amazing. She was very professional and took care of our issue and exceeded our expectations in every way.
Posted on DealerRater by cwbailey0336
Recall was completed and was easy to schedule. Kept me informed and even confirmed how I was to retrieve vehicle. Thank you
Posted on DealerRater by Rudkofamily
Tracy and Landon greeted me as soon as I walked in the door. I explained what service I needed they did an inspection of my vehicle brought me out my cabin air filter that was extremely dirty so I had them replace that at the same time. No pressure and they were very quick with the service.
Posted on DealerRater by Djwsc61
We were traveling from Canada when the air conditioning in our car stopped working on the road. Feeling a bit desperate, we showed up at your garage on Monday morning. From the moment we arrived, April Edsall provided us with outstanding service. She was professional, understanding, and incredibly kind throughout the entire process. The problem was diagnosed and repaired within just two day, and we were able to pick up our car on Thursday morning. Thank you so much, April, for the excellent service. You turned a very stressful situation into a reassuring experience. We highly recommend your garage.
Posted on DealerRater by emile.cayouette
Everyone is always helpful and prompt to address our needs. April communicates well and has the knowledge to help us through our repairs.
Posted on DealerRater by jbaird727
O C Welch is a 5+ Star Professional Ford-Lincoln Dealership. All personnel know and perform their duties in a professional manner.
Posted on DealerRater by col.pat.lock
Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with.
Posted on DealerRater by Tbolt
We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process. We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time. We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended!
Posted on DealerRater by DARITADERAMIREZ
Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust!
Posted on DealerRater by marciamr
It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch!
Posted on DealerRater by Clemcollins15
Quick courteous and efficient can not ask for anything more, but your online reseysystem needs work
Posted on DealerRater by FD49
We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch.
Posted on DealerRater by rolyat9617
All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green.
Posted on DealerRater by GAMECOCKATHH
Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions
Posted on DealerRater by vtm53
OC Welch has a great selection of vehicles and their sales team was very helpful.
Posted on DealerRater by fripprufus
The service was outstanding. Thanks Gabriel. Getting the car washed was very much appreciated.and many thanks.
Posted on DealerRater by ingridb12
Pulled in today for a quick oil change, in and out within an hr. Very happy with the service today. In the past, service here has been struggling. I’m hoping things are finally turning around for the better!
Posted on DealerRater by PETITMIKE67
Thely aka Ms. The Best.com as simply amazing. I showed interest and she jumped right in and helped me right away. Thely was very friendly, knowledgeable and professional. I love that she included my teen on the car but g process and she made something stress arm like a piece of cake. Thely was full of energy, smiles and lots of personality to keep my interest. What a great car buying experience she provides!!! Would definitely recommend if you’re looking for someone who will work hard to find you what you are looking for.
Posted on DealerRater by lasarah82
Mike was very thorough, and checked with me periodically on the progress. The work was completed quicker than expected, a good thing! The car was delivered in the best appearance ever! Judith was the best service manager to date, and a have been a customer since O C moved to Bluffton/Hardeeville. Cab we please keep Mike and Judith on board??
Posted on DealerRater by JOHNSTANKO64
I purchased my Lincoln brand new in 2022, and for quite some time I had been convinced it would be my last—not because of the vehicle itself, but because of my experience with the local dealership. After repeated frustration with service and communication, I stopped bringing my vehicle there altogether and had not returned in well over a year. That changed when my car unexpectedly died and had to be towed to the dealership in the middle of the night. I expected another frustrating experience. Instead, I received a call first thing the next morning from my new service consultant, Mike Kulik From that moment on, the experience was completely different. Mike was responsive, attentive, and proactive throughout the entire process. He understood that I needed my vehicle for an out-of-town trip Friday morning and made that deadline a priority. He kept me informed, ensured the recall-related issue that caused the problem was addressed along with several other items, and, once the work was completed, offered to have my car delivered to me Thursday afternoon so I would have one less thing to manage before my trip. Exceptional service is often less about grand gestures and more about communication, accountability, and anticipating what a customer needs. Mike did all three exceptionally well. My advice to the dealership is simple: find more Mikes—and take very good care of the one you have. People like him are the reason customers return, remain loyal to a brand, and become raving fans. Mike didn’t just take care of my car. He changed my opinion of the dealership and gave me a reason to reconsider whether this really has to be my last Lincoln.
Posted on DealerRater by victoriablintser
Tonya, You are a great asset for O. C. Welsh service. Very efficient, very personable. Having my car picked and returned was a wonderful experience.
Posted on DealerRater by PGEORGE1211
Robert was fast, professional and informative. He explained the services required for my truck and helped me prioritize what to get done first. Thank you Robert!
Posted on DealerRater by CHIGGINS611
I had an appointment and my service was done in a timely manner. The service was thoroughly done and I was apprised of the progress in a thoughtful way. I trust OC Welch and Ross Munro with my vehicle’s maintenance because they value my safety and respect my time.
Posted on DealerRater by dantonucci
Number 1 ford dealership that I have ever used. Excellent pricing and service is easy at OC Welch Ford
Posted on DealerRater by Tbolt
Service and timeliness was great but disappointed with the head liner. Looks like greasy hand prints all over the head liner.
Posted on DealerRater by jason.willis3000
What an amazing experience we had with Jamie! He is wonderful and the best car salesman we have ever had!
Posted on DealerRater by erin.harmon
I had a great experience buying a car from OC Welch. Sam was super helpful and helped me to choose a car that best fit what I was looking for.
Posted on DealerRater by cnrfarms
First time customer, very impressed with the service department. Brianna was great to work with.
Posted on DealerRater by 300keith74
Very friendly staff. Quick service. They kept me updated on the time, I good experience overall.
Posted on DealerRater by Morreomail
When you want it done right the first time. Go see OC WELCH and his team.
Posted on DealerRater by BRAVOZ4LIFE
Jamie will do well . ..we love our purchase just the right size for us ..I think we will be very happy with the Aviator..
Posted on DealerRater by taylorsrentalhomes
Landon was very professional and showed me all the items that I needed to complete my $100,000 Mi service
Posted on DealerRater by mcqdog
What a fantastic experience. The service at OC is awesome. Went in to look at vehicles and walked away very happy...thx to the team at OC which made you welcome and at ease with purchasing and trading in. From start to finish.
Posted on DealerRater by lktbtt
Excellent experience with wonderful sales person. Very knowledgeable and helpful in getting my daughter into a better vehicle. Trish took the time to talk with us and explained some things that we had questions about and helped us complete the process. She is a great asset to the dealership and we will recommend her to our friends.
Posted on DealerRater by michelle.mash61071
Robert did an excellent job - made sure the part was available so it could be installed quickly…thanks
Posted on DealerRater by ROGER67
Tom Landry was a great help for my wife and I. We unexpectedly needed to buy a new car and Tom made it stress free and pleasant. Thanks Tom! We appreciate you!
Posted on DealerRater by Dlimahspt
The staff is friendly and professional. April and Chris communicate well and are responsive to questions.
Posted on DealerRater by ellenpowell79
Large and comfortable building/furniture with a very friendly staff. Amenities for the customers is very appreciated.
Posted on DealerRater by 1ELEANORHUEY
Gabe is one of the many great ambassadors at OC Welch. Yes, that may sound strange for a service department but everyone was very welcoming and accommodating during our repair. Way to go OC Welch!
Posted on DealerRater by PHILCHUY1
Scheduled regular oil service and a transmission diagnostic since the power train warranty was due to expire in August on my 2021 F-150 Limited. Normally the dealership likes to have the truck left for the day. Since my wife is unable to drive due to medical issues, I informed Rob Stuckey I would have to wait. Rob was able to expedite the oil service, transmission diagnostics, and transmission programming updates efficiently, completed the service, and had me processed within 3 hours wait time. Less than expected. Appreciated the attention by Rob and also Tracy Green for the Quick Lube oil service to make my wait time very reasonable for the work performed.
Posted on DealerRater by RON FAYFICH
A problem had with my vehicle was covered under the extended warranty. They only problem was getting the people from the extended warranty to make contact back to OC Welsh. Rob continued to make contact with the warranty agent until the problem was finally resolved. He did a great job and I want to thank him.
Posted on DealerRater by cgwmw6
I’m very satisfied with the service. He was kind enough to come to my house.
Posted on DealerRater by ERNESTO1376
Thely did an awesome job helping take care of our needs and we felt very welcomed at this dealership. Mr. Kim and Ms. Thely took our wants and turned them into reality. We appreciate them and will absolutely continue to do business with them and this dealership!!
Posted on DealerRater by Alainapinkham
The dealership was very supportive from start to finish. The communication was impeccable. I had e-mails and text messages that met my organizational needs. Jodi at the service desk was very informative and helpful. The tech that arrived was prompt and completed the task timely.
Posted on DealerRater by jjeselson
JOHN EVANS AND KIM Wells made buying this car so easy. I felt confident the entire time that I was delaing with professionals. And honestly Im so skeptical with buying cars I almost freeze completely. They really made it an enjoyable experience. Wow!! Our business will continue with them. Thank you!!
Posted on DealerRater by Hildebrants
I have bought several vehicles from OC Welch. I have always had a pleasant experience. This deal was no different. I went in knowing what I wanted and 2 hours later I was driving it home!!
Posted on DealerRater by barbgoodman
We were looking for a new truck with a similar trim package to my husband's current truck (F-150 XLT). I was able to get in touch with Sam Elliott and in less than 15 minutes we had what we were looking for. Sam has sold us our last 5 vehicles and was able to complete everything fast and kept us updated every step of the way! When it was time to come in a sign the final paperwork it was fast and a very easy transition. Chris in Finance was amazing as well! Can't say enough great things about OC Welch and the service that we receive with each new vehicle.
Posted on DealerRater by Tylersmom
Excellent support from the entire OC Welch sales team. Both Paul Mitchell and Craig Redker provided excellent service during sale, explained the process and the warranty.
Posted on DealerRater by Ed
Christopher Noland was amazing to work with. He was friendly his good attitude as professional.
Posted on DealerRater by SHERRYM112
Tracy Green is always helpful, always, smiling, and is honest and transparent. I appreciate her!
Posted on DealerRater by msully_30233
Friendly, Helpful, knowledgeable and ease to work with and I appreciate how quickly the booking process and the actual service is completed. Thanks
Posted on DealerRater by support42
Working with John and Kim was a great experience. And working with Justin was a smooth process. Overall, it’s a good experience.
Posted on DealerRater by Micdean1
Shia was very knowledgeable. The place was very clean. And I will be back for most services
Posted on DealerRater by heavy10
Tonya was absolutely fabulous to work with. She was so kind and had fantastic communication with us. We are staying in Sea Pines, on family vacation from Virginia, and as you can imagine, a non- functioning car with our three kids is not ideal during our special family time. I sincerely thank everyone from the service team to the techs to Tonya for squeezing us in so we can have a functioning APIM module during our long drive home. I was very thankful for the opportunity to utilize the Lincoln service team, because our local Ford dealership (Sheehey) does not have that option. It was of great value and I would absolutely return to this location again!! We have already called our local dealership back home and they have ordered the APIM module so it can be replaced next week. Thank you for the fantastic customer service and experience!
Posted on DealerRater by EMILY.MCCLENNY5
Christopher Noland hands down one of the best service advisors i have ever had the peasure to deal with. thank you!
Posted on DealerRater by NILSON7780
Best Ford dealership customer service experience yet! ! Tracy was wonderful. wish you had more like her.
Posted on DealerRater by FDEATS
Great to work with. Tonya has been excellent at relaying information at every step Give her a raise
Posted on DealerRater by ksharer
My old F350 had a number of issues. Chis Noland walked me through the cost and importance of each and helped me choose which were worth doing. Excellent advice and service.
Posted on DealerRater by bob@corsarohome.com
I just recently purchased a new vehicle and once again Sales manager Craig Redker made this a very pleasant, stress free, and exciting experience that this process deserves. Craig's knowledge, patience, and polite disposition make it happen. The process moves along smoothly thanks to Sales Consultant, Paul Mitchell, taking care of the many details that are involved in changing cars. Paul's immediate attention to these tasks with such speed and knowledge kept things moving along without a hitch. Putting everything into a proper format with the Finance manager was always one of my least favorite parts of the transaction. This is not the case with Manager Chris Black. Chris has been able to take the amount of legal information that needs to be verified and explain it in such a manner that all of it is completely understandable. Thanks to all you for a very pleasant experience. Thanks again !!!!!!! Bob & Joyce Cortese
Posted on DealerRater by Suncityjoy784
Always received complete, concise, courteous superlative service and genuine concern for myself and my vehicle from the personal at OC Welch.
Posted on DealerRater by abrmf6
Trisha was fantastic! She needs some help and support. Great attitude. Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all good. He made it right. We’re all human.
Posted on DealerRater by mattshukstor
Had no issues with my visit. Had a great experience with my service. The best experience with my car rental and everything was perfect.
Posted on DealerRater by ANN821JEFF
Been getting cars from this dealership for 13 years. Always been treated well and this last visit was no exception!! I’ll be back
Posted on DealerRater by Bobfults
Landon was great and has amazing customer service! Welcomed me when I walked in and updated me when my car was ready
Posted on DealerRater by NTANGALOS
Been buying fords from OC for over 33 years . Great service and friendly people on his staff . Personal friends with OC .
Posted on DealerRater by Lbhgolf
Dealership is very easy to work with. They addressed all my concerns. This is the first time I've been there and it was a pretty good experience. I definitely enjoyed it Gabe was fantastic. Your apartment was fantastic. It just a pleasure to be there, so thank you for doing business.
Posted on DealerRater by RUSSELLJOSEPH21256
Very prompt. They took me right in and was very quick in doing the work. Had a recall but was told it would not pull up so will be redone at. A later date. Only thing when I got home and read over paper work it did not say tires were rotated even though coupon said they would be.
Posted on DealerRater by srhall1965
I contacted Gabriel to schedule my car for routine maintenance and subsequently brought my car in as scheduled. The whole process was easy and seamless.
Posted on DealerRater by SUSANM417
Tracy Green was very helpful and professional she is Great addition to your staff keep up the good work Tracy!!
Posted on DealerRater by FENNELL1974
OC Welch and his team were extremely helpful and patient as we looked at many different Explorers. Experience was excellent as always
Posted on DealerRater by no
Got me in last minute and was able to make sure my experience was seamless. My child was in the hospital and I needed to put it on a rush. Robert listened and made sure that I was taken care of and my vehicle was ready quickly. Thank yall
Posted on DealerRater by tshanahan.personal
I had a great experience this morning while getting my car serviced. Everyone was so polite
Posted on DealerRater by ASHLEE.FERREIRA
Service has improved vs last few years. For an oil change and tire rotation I was in and out in less than an hour.
Posted on DealerRater by CNHUSTED
It was a pleasure purchasing my Lincoln Nautilus at OC Welch Ford Lincoln. Everyone there was very friendly and eager to help. Not my first and won’t be my last vehicle from this dealership.
Posted on DealerRater by Sealain
They were very helpful and considerate. They did the work, that was all I needed to do.
Posted on DealerRater by Gcal
Landen was courteous and pleasant. He made room in the schedule to provide us with”The works” maintenance. We are taking a long unscheduled trip and now we have the peace of mind that our vehicle was serviced. Thanks Landen for a job well done!!
Posted on DealerRater by Gary
Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
Posted on DealerRater by RON FAYFICH
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Posted on DealerRater by BADALAV
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Posted on DealerRater by SUNCITYDPBAKER
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
Posted on DealerRater by Hayescn26
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
Posted on DealerRater by ericstern9705
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher
Posted on DealerRater by RHATCHER47
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Posted on DealerRater by maryjaneedmunds
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Posted on DealerRater by BAMDAM12
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Posted on DealerRater by Reeah55
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
Posted on DealerRater by lauraleighbritt
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Posted on DealerRater by EDUARDOMOLINA1991
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
Posted on DealerRater by LARRY@THEBROBST.COM
We had a great experience at O. C. Welch Ford. Sam was helpful, but not pushy and we were very comfortable working with him. We would highly recommend O.C. Welch to someone looking for a Ford.
Posted on DealerRater by ChrisK
Great experience today when purchasing a new vehicle Sam Elliott did a great job giving us options to pick from
Posted on DealerRater by bklimes
Very easy and comfortable experience. Great at explaining and guiding a first time buyer. Thank you.
Posted on DealerRater by elymalave
Charles was a pleasure to work with. He helped us find the ideal car. Thanks
Posted on DealerRater by aed111.pgh
Great experience buying my new Bronco from Sam Elliott and the team at OC Welch!
Posted on DealerRater by SKRA530
Tracy is helpful and informative. She has helped me in the past and the same has been true.
Posted on DealerRater by GAMECOCKATHH
This was a great car buying experience. Tom was so nice and knowledgeable. Paul was also very nice and helpful. It was a great day for me!!
Posted on DealerRater by dar_maz
I’m very pleased with your mobile service. Ray was awesome. Jody was awesome and very convenient that Service the mobile van.
Posted on DealerRater by WEBBCONSTRUCTION96
Gabriel the technician was very thorough and explained everything in detail. He was professional and handled everything with such ease. Gabriel is an asset to this organization.
Posted on DealerRater by JCUNITED5
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