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All Reviews 2,325 Google 1,158 DealerRater 1,167
This review is for Judith at Lincoln and Judith only. I was having a miserable and frustrating experience with Ford's service department. Weeks of no updates or explanation of what was wrong with my vehicle. Then Judith stepped in and turned it around immediately. The moment I spoke to her I calmed down and realized I was in good hands. She called back when she said she would. Did what she said she would and was a real pro through and through. Judith is a shining light at OC Welch and a much, much needed addition.
Posted on Google by Michael Little
Tracy has treated us well over the time that she had been there. Everything went well and quick for the service.
Posted on DealerRater by mike@malaschools.com
Very sweet and kind hearted words on my birthday and it really made my day today
Posted on DealerRater by d.q.a.young
This is the 2nd vehicle I purchased in 4 months. They have quality vehicles for less than the competitors!! Thanks OC Welch
Posted on DealerRater by jocquilla928
I called the day before and the young lady Tracy that handles the service department got me set up next day even during the holidays. Quick and efficient service, just like I’m accustomed to getting at OC Welch!!!
Posted on Google by John Smith
Jason was very helpful and knowledgeable. I would definitely recommend him to my friends. A+
Posted on DealerRater by kof41381
It was a joy to work with my sales person Tom L, as well as the assistance he received from Craig and Paul. All very professional and great personalities. I was a motorsports dealer with three dealerships on Long Island for close to forty years. I can easily recognize top quality personnel when I see it.
Posted on DealerRater by rkulrich305
Ian was great once again, first our truck and now our Bronco!
Posted on Google by Jill Boyd
We had a great experience! Sam is a very nice guy and is great to work with! We will definitely be coming back! Absolutely love my new truck!
Posted on Google by Corey Stevenson
Jo Quilla was a great salesperson. Joe was a great sales manager. Will definitely be back in the future.
Posted on DealerRater by Jacknarnz
Staff was very efficient and accommodating to my needs. I would highly recommend this dealership for service or for buying a new vehicle.
Posted on DealerRater by Fishwick33
Trish and Devin were extremely professional and courteous. I am very happy with the arrangements we were able to make concerning the financing of the vehicle along with their knowledge of the vehicle. I will definitely be a repeat customer. Thank you so much !
Posted on Google by Alesia Harriott
Great work from start to finish! Very enjoyable buying experience I highly recommend buying here
Posted on DealerRater by Bounceup2009
Could not schedule an appointment on line, No one answered the phone when I called.
Posted on DealerRater by Edgillespie
My Service Advisor was terrific. Not only was he professional and respectful, he was very nice to deal with. And he helped me to understand what service I needed and what I didn’t need.
Posted on DealerRater by kimlschumann
Great service!!!
Posted on Google by Sammy Passaloukas
Ian Compton was excellent to work with. I came in looking to buy a truck and he put me in exactly what I was looking for. We liked it so much we came back a few days later and bought 3 more. He was helpful throughout the process and we will certainly do business with him again.
Posted on Google by Cameron Hackett
Purchased multiple Ford trucks and this by the most efficient and best experience.. A pleasure to deal with.
Posted on DealerRater by keenereese
Enjoyed the experience of purchasing my Ford Maverick by Sam and Joe. They were both very professional and helped me through the purchase.
Posted on DealerRater by normandymt
When I arrived at the dealership, a representative was waiting outside to greet me. The staff was eager to answer my questions, offered me snacks/waters, and overall were very personable.
Posted on DealerRater by Bakari.jackson2002
I highly recommend OC Welch Ford Lincoln!! Great service and a great deal!! I love my 2026 Lincoln Corsair!! Go see OC!! Thank you, OC!!
Posted on Google by Patty Walker
Great to work with from start to finish! My salesman Sam was very friendly and answered all my questions while he was on and off duty! I highly recommend buying your next vehicle here!
Posted on DealerRater by Bounceup2009
The purchase of our new car went very smoothly. No pressure, and in reality the car sells itself. Working with the staff at O.C. Welch was delightful.
Posted on DealerRater by Lincoln Nautilus
Tom was very helpful in providing information on my recent purchase. He gave detailed demonstration of the various features. All the staff were very friendly and helpful.
Posted on DealerRater by Idell53
As always the service at OC Welch Ford is impeccable! Mr. Welch & his team are so responsive
Posted on DealerRater by nmarston
Great customer service. And I appreciate all the hard work. Thank you for the help.
Posted on DealerRater by tiffanywade8
Sam did a exceptional job guiding me through the purchase of my 2022 Ford Maverick. It was very patient and gave me options for financing so I can pay off the vehicle early. I highly recommend sam to other customers as he provided excellent service to me. Thank you OC welch regards, Mike Normandy.
Posted on DealerRater by normandymt
I highly recommend OC Welch Ford Lincoln! I always receive great service and a great deal! I love my new 2026 Lincoln Corsair!! Go see OC …, you won’t be disappointed. Thank you, OC!!
Posted on DealerRater by Patty Hodges Walker
Overall great experience!
Posted on Google by steven roberts
Trisha was great and got us taken care of on Christmas Eve before shutting down for the holidays. We have bought multiple trucks from here and will continue to do so! Highly recommend!
Posted on Google by Austin Karr
Great car buying experience with OC Welch Ford-Lincoln. Great inventory, prices, and service. You cannot go wrong with OC Welch Ford!
Posted on Google by Richard Kopelman
Excellent job OC Welch Ford
Posted on Google by Daivd&Susan Missroon
Trish was very helpful. Not pushy and easy to trust. Trade in and purchase fairly quickly. I hate buying cars. This was much better than past experiences elsewhere.
Posted on Google by Michael Bartow
I called OC and told him I needed a new car. He put me in a beautiful 2026 Ford Explorer. He had the entire process completed in record time. The customer service and attention to detail was amazsing. Another awsome car from OC!
Posted on Google by Cat Swanson
Good service and Quick
Posted on Google by Ernesto Zayas
Although being extremely busy, we were treated with kindness, respect, and the attention we deserved.
Posted on DealerRater by Deflinch
Dealership is on top of their game, everyone was courteous and friendly. No backing down from the task at hand. Trisha Mittelbronn was extremely helpful in the looking and test driving of vehicles. Joe Ferezy was also very helpful with any questions that we had. Paul Tindall was professional and helpful in closing the deal. Mr. O. C. was also very helpful and kind in welcoming us to the dealership.
Posted on DealerRater by Dcyoungblood76
Had a really good experience at O. C. Welch Ford & Lincoln with Rudy. He was super friendly, easy to talk to, and really knew his stuff. He gave me helpful insight on the Ford Explorer and answered all my questions without any pressure. Overall just a smooth, comfortable experience. Would definitely recommend working with him. -Taylor C
Posted on DealerRater by Taylor cane
Rick and Sam have been a pleasure to deal with things have gone very smooth. Definitely recommend these guys!
Posted on DealerRater by chrismorris7471
Rudy was knowledgeable, personable, and helpful when I was looking for a car. His supervisor Joe Ferezy was very professional and helpful over the phone as well. Can’t recommend Rudy enough!
Posted on DealerRater by Measton95
The entire staff was extremely professional and helpful. I got exactly whay I was looking for and didn't feel pressured. I would recommend this dealership and sales team to anyone looking for a vehicle.
Posted on DealerRater by GOLDY102182
even though I didn’t purchase a vehicle Rudy was very polite and knowledgeable and gave me useful insight into the vehicles and options. His boss Joe was also very helpful. I hope to purchase a new vehicle within the next year so I will be back!
Posted on DealerRater by Thepalmgirl
First time buying a Truck from O. C. Welch Everyone I spoke with at the Dealership was great! My salesman Seth Burson was very thorough also enthusiastic throughout the process! Thank you my new friends at OC Welch!
Posted on DealerRater by rrbbm
I had a great experience at O. C. Welch Ford & Lincoln thanks to Rudy. He was very polite, knowledgeable, and took the time to give me useful insight on vehicles like the Ford Escape and the Ford Edge, helping me understand my options without any pressure. You can tell he genuinely cares about his customers. I also want to mention his boss, Joe Ferezyhis leadership really shows in the professionalism and positive atmosphere of the team. Overall, a great experience. — Tylar
Posted on DealerRater by Tylar ellise
Rudy Bruce made my car search a great experience from beginning to end. He was knowledgeable, patient, and took the time to understand exactly what I was looking for. Rudy was responsive, transparent, and never made me feel pressured, which I really appreciated. I also had a brief interaction with his sales manager, Joe Ferezy, who was helpful during the process. Overall, I highly recommend working with Rudy Bruce if you’re looking for a smooth and professional car-buying experience.
Posted on DealerRater by Philippratt
My experience at O C Welch Lincoln was very surprising. Trisha Mittelbronn was the best sales lady I have worked with. She helped us out tremendously in our pain staking search for a vehicle. She had all the answers to my questions or quickly found the answer. All aspects of checking out vehicles to closing the deal was very appreciative. Great working with the whole crew at O C Welch Lincoln.
Posted on Google by Don Youngblood
Sam Elliot is the man! He may not have a thick horseshoe mustache or a voice that’s been aged in molasses and dusted in desert sand like his movie star namesake but he sure did go above and beyond for me. Sam and the team at O.C. Welch Ford made buying my dream truck a breeze even though I live far away in Texas. If you’re in the market for a new vehicle, don’t hesitate to give Sam a call.
Posted on Google by Tanner Foster
Great experience buying my truck from Trisha Mittelbronn at OC Welch Ford Lincoln. She was professional, honest, and easy to work with—no pressure, just clear communication and smooth execution. Everything was handled efficiently from start to finish. Highly recommend Trisha if you’re looking for a straightforward, hassle-free buying experience.
Posted on Google by Brandon Long
Very efficient and friendly! Joe responded quickly by phone & text. Everyone was friendly and I felt comfortable and welcomed. I would highly recommend!
Posted on Google by Cortney Draper Elam
Thank you Paul for the wonderful experience in purchasing our new Lincoln Aviator. If we ever decide to buy another vehicle, we will definitely come back to OC Welch. The entire team was extremely nice and courteous. Thank you all.
Posted on DealerRater by BrucePJones
Found the truck we wanted out of state at OCWelch and our salesman, Ian Compton, had it ready to test drive once we arrived. In dealing with Ian, Rick Kling, Jessica Malphrus and David Johanson, we couldn’t have asked for the process to go any better. Highly recommend OCWelch for your next truck purchase!
Posted on DealerRater by Jgvinson27
Jacob Wilson, with sales is great to work with. He found the vehicles I needed quickly and was attentive to my needs. Richard Kling was great and able to source vehicles we needed from other dealerships and get them on site without hassle. Chris Black with finance makes it easy and is very detailed with the paperwork.
Posted on Google by Cullen Dixon
Paul Mitchell, sales associate, Craig the sales manager and Paul the finance manager made our shopping experience easy and seamless. They were very transparent and went the extra mile to put us in a Lincoln Aviator! I definitely will be recommending them to my friends and family!! Keep up the great work guys!!
Posted on DealerRater by Bdbruorton
Trisha was a pleasure to work with. Zero pushy tactics, was extremely transparent and anything she didn’t know she sought out accurate information to address. Joe also lended a hand and assisted in coming up with a number we both could be happy with. Excellent experience!
Posted on DealerRater by RContracting88
Seth Burson was great to work with when I bought my new (pre-owned) car. He was knowledgeable and helpful.
Posted on DealerRater by ncfazio
I have been a customer of O. C. Welch for over 25 years and once again they did not disappoint. Sam Elliott was extremely helpful and patient while I made my decision on which car to buy. I value O.C.'s commitment to giving back to the community and the prompt attention and customer service they provide.
Posted on DealerRater by KIMBERLY.CAPIN
This is the 4th vehicle I have bought from Jason. I have referred several people to him as well. Having been in this business it is so refreshing dealing with someone who actually cares and puts forth such a sincere effort every time. Jason is my go to because I know I will receive honesty and follow through every time. I know that when he gives me a description of a vehicle it is spot on and true. That means a lot now a days especially if you are buying from a distance. If you need a straight up honest and sincere person then he is the one. Look forward to more future purchases. Very satisfied customer here!!!!!
Posted on DealerRater by Jwolcott.capesignaturehomes
Once again, I’m a happy O.C. Welch customer as Sam Elliott assisted me with buying my dream car. He was efficient, helpful, pleasant and patient and made the process easy. It’s great dealing with someone you trust. I have been a customer at O.C. Welch Ford for over 25 years. I appreciate the prompt attention and excellent customer service I have received over the years. O.C. always goes above and beyond to meet my needs. His commitment to give back to the community is what brought me here in the first place and keeps me as a loyal customer.
Posted on Google by Kim Capin
I was treated very nicely by the sales team and at closing with Tom. Overall it was a very good experience. I would recommend OCW to any of my friends who are interested in a Lincoln automobile.
Posted on Google by bob davis
Very good buying experience. No heavy pressure. Quick and efficient closing. Knowledgeable and pleasant sales people.
Posted on Google by Ross Forbes
John Evans was very helpful and persistent in resolving my service concerns from a previous visit. After his helping setting up a new service date, he contacted me to make sure everything was resolved and I was pleased with how my car was serviced.
Posted on DealerRater by hofmann_de
Excellent service by Tracey. Highly recommend quick lane for service, time and cost
Posted on Google by George Arseneau
2nd vehicle still. Good deals, great service.
Posted on Google by Brian Parrish
Service resolved the recall issues as of this date to my 2025 Lincoln Aviator and the service department did a good job
Posted on DealerRater by garysuemeagher
Great experience working with Joe and Sam. Vehicle was everything we expected. We are very impressed with the entire transaction from the trade-in to the sale.
Posted on DealerRater by Bernhardt7781
They had the car I wanted at a price I was willing to pay. It was a pleasure doing business with this dealership.
Posted on DealerRater by WELDERBILL1959
Tom with his quirky humor made the sales process enjoyable . We’re getting to know our new Lincoln, so far all good.
Posted on DealerRater by Rebz123
Working with Devon was excellent. He was very helpful. Between him and Joe our shopping and purchasing experience was very satisfactory. They were both very helpful and professional. We did not feel pressured at all. I believe the vehicle that we were looking for was quite popular so, I think we worked out a really good deal. Bottom line it is. Is we are satisfied and working with both Joe and Devin was a very good experience
Posted on DealerRater by Joneill452
It's what we call in my world the joint. They want your business that's why he's so successful
Posted on DealerRater by estellaconst537
I was assisted by Meredith in service. She was great. Helpful gracious considerate and pleasant. Victor service my vehicle. He did a great job. Even checking things I had not mentioned .
Posted on DealerRater by jz3772
All of my concerns were handled by professionals and were explained to me Judith and Gabe were awesome I will definitely return when service is needed
Posted on DealerRater by Rusty
Excellent job! Great contact, very courteous, and knowledgeable about the truck and technology. I would definitely recommend. Ask for Trish!
Posted on DealerRater by Doug.baggett5215
We had an excellent group of employees working with us to make buying our new car a pleasant experience.
Posted on DealerRater by Mickeymcghee
Best dealership this side of the Mississippi. Always get the best deal with courteous service and staff. Go See OC
Posted on Google by michael carbo
Great people to work with good job dovan.
Posted on Google by Peter Thompson
No enough parking space
Posted on Google by Fidel Adame
Great Customer service from Tracy and Austin in the Quick lane department.
Posted on Google by Tyler
Great experience! Everyone was very helpful. Meredith Ross was very helpful. When you bring your car in for service, there should be available parking spots.
Posted on Google by Jana Nix
⭐️We had an excellent experience with Trish and Justin while searching for and purchasing a vehicle for our daughter.⭐️
Posted on Google by J SCOTT
We recently purchased a Ford F-250 for our company. As always, dealing with OC was incredible! He was so incredibly kind to me and my son during the purchase proceedings. He even gave my son a brand new 85" tv to go along with the already amazing deal on our truck! OC is definitely a blessing to our company and to our family!
Posted on Google by Ed Johns Jr.
Absolutely amazing experience at OC Welch Ford! Very thankful for the way everyone at the dealership treated us. O.C. even gave me a free TV! God Bless
Posted on Google by Win Johns
Had a really good experience at OC Welch Ford. Everyone there was super friendly and easy to work with. No pressure, no games — just straight answers and a smooth process from start to finish. They took their time, made sure I understood everything, and actually made the whole car-buying experience enjoyable (which is rare). The place is clean, organized, and you can tell they care about their customers. If you’re looking for a Ford, definitely give them a shot. I’d go back for sure.
Posted on Google by arash esfandi
Ian did a fantastic job getting our family the vehicle we needed. Very knowledgeable about the vehicle and helpful.
Posted on Google by Ashley Fender
Tracy at the front desk is wonderful. She greets you with a friendly smile, extremely helpful, knowledgeable and makes my every visit a pleasure. I sincerely wish every business had a friendly face to meet & greet each and every customer like O.C. Welch Ford Lincoln. Businesses could learn A LOT regarding customer service from Tracy. Kudos to you O.C. on continuing to hire quality folks to join your team. Happy Holidays.
Posted on Google by Jamie Kirk
I sent to.get a tire repair the lady was very knowledgeable to my need. She was very helpful. I would definitely return. Her personality was awesome. Thanks again for all you.do.
Posted on Google by rosalind garvin
I have purchased 27 vehicles from OC and his staff since 1989. I enjoy the honesty and integrity displayed by him and his support team. I don't have a problem approaching OC at any time with a concern or suggestion. He has always welcomed me into his office for any discussion necessary. All of my questions are addressed by the appropriate departments. I have never had buyer's remorse when purchasing a vehicle from OC Welch Ford Lincoln.
Posted on Google by Dean Williams
Tracy at the front desk has been very helpful and supportive every time I’ve had an issue with my truck. I’m thankful for her support and confident that she will be there anytime I need her.
Posted on Google by Adam Boerger
Trisha was absolutely amazing. Helped us through the whole process. Highly recommended!
Posted on Google by Logan Johnson
Excellent service! Quilla was really great to work with.
Posted on Google by Michael Wells
Great service department!
Posted on Google by Kyle
A OC welch rep came to my home to handle my recall. Very convenient and it didn't take long. At all. Thanks Ray
Posted on Google by Christina Bucci
They were very quick and stayed in contact. Took very good care of me and my trade. Would do business with again!
Posted on DealerRater by joshuasparks11
Meredith Ross was fantastic and made my visit easy - I like easy! I was in and out.
Posted on DealerRater by nattras
They are always professional and efficient. Great service experience.
Posted on Google by Judith Baird
Jocquilla was amazing. She saw my need and was able to work things out. Great Customer experience all around
Posted on Google by Chris Fletcher
Outstanding. Great service, knowledgeable and professional . Would highly recommend this dealership to others. Could not be happier
Posted on DealerRater by rventurino4
We just enjoyed a great buying experience at O. C. Welch Ford. Our sales consultant Trisha Mittelbronn was the best! She was incredibly helpful and sensitive to our needs. The entire process was pressure free and the staff was amazing. Highly recommend!!
Posted on DealerRater by Bhelms1
Just bought a super nice F150 Lariat there, The sales guy Jacob pulled out all the stops to get me exactly what I wanted with all the bells and whistles. Shout out to Chip and Chris also for helping make the whole experience enjoyable and very easy.
Posted on Google by Gary Hughes
Just bought a new transit. Ian and the team at O. C. Welch make it quick and easy. Definitely buying from there in the future.
Posted on Google by Cory Aspell
My sales associate was Sam Elliot! Very friendly and good customer service! We were able to work out a good deal for the truck I wanted and I’m very happy with how everything went!
Posted on Google by Jaycelynn Rodriguez
Charles Derrer did a great job and made my F-150 very easy. I would like to thank Charles and Chip Welch.
Posted on Google by Brandon Belich
Great experience!!! Trisha was awesome!!! Would definitely buy from OC Welch Ford again.
Posted on Google by Darin Tang
Tom Landry at OC Welsh Lincoln was an exceptional sales associate. He was in constant contact with me and found the exterior and interior colors that I was looking for. He applied various discounts and presented me with a great deal. This was the best leasing experience I’ve had over the past 30 years. I should also mention Paul the financial associate. He was very patient and thorough and explained all the cost associated with my lease.
Posted on Google by Anthony Maddaluno
My wife and I had the most enjoyable experience recently at O.C. Welch in Bluffton, SC. Our salesman, Sam Deen, made everything easy, comfortable and stress free as we purchased a car and a truck. We highly recommend buying a car here and make sure you ask for Sam!!
Posted on Google by Steve Murray
Carolina was great! Amazing working with her! Highly recommend her help if you’re looking to buy!
Posted on Google by Darion Espada
Charles was a tremendous help in helping me select a car. I am delighted to be going home in a Bronco Raptor
Posted on Google by Dianna Beckham
Great team effort at OC Welch Ford; especially the Quick Lane Service Team! They are real pros!! Well done OC!
Posted on Google by Walt Wierzbicki
My husband purchased a used F-150 from Carolina. She was very willing to help make the purchase successful. We appreciate her enthusiasm ,her best effort and polite service . I can highly recommend Carolina!
Posted on Google by Mary Jo Chapman
My service rep. Mike, kept me informed throughout the process. He was knowledgeable and polite, a pleasure to work with.
Posted on Google by Anne Fitzgerald
1000% improved scheduling. Communication while waiting and wait time.
Posted on Google by Sandra Cannon-austin
100% exceeded my expectations, from sales through follow up. Great job done by all..!
Posted on Google by Troy Velliquette
We couldn't be happier with our experience at OC Welch purchasing a newer truck. Thely Daust made the entire process easy and stress-free. She was friendly, knowledgeable, and took the time to understand exactly what we were looking for. A special thank you to Chip Welch, the VP, who personally came over to assist us. It was clear that both he and Thely truly cared about helping us find the right vehicle at a price we could afford. Their professionalism, courtesy, and dedication made a huge difference. We left feeling valued and confident that we got a fantastic deal. We highly recommend them to anyone looking for honest, customer-focused service.
Posted on Google by Pauline Torres
Sam Elliott and Chris were extremely helpful at OC Welch. I highly recommend them and the dealership.
Posted on Google by lonnie sanders
Was ok just takes so long to buy a new vehicle
Posted on Google by Drew Rogers
This morning we had a very nice visit with Paul Mitchell who was very happy to help us drive a Lincoln Nautilus. I have never met a nicer - absolutely no pressure- salesman, and I have dealt with 100s of salespeople in my lifetime. If you go to this Lincoln dealer, we recommend you ask for Paul.
Posted on Google by Steve Trahan
After 11 years, I decided to trade in my 2015 F150 for a smaller Maverick. I met Thely Daust at O C Welch who spent hours showing me both new and late model Mavericks on their lot. Thely spent hours helping me narrow my selection and then working with her sales manager to arrive at a deal which we both agreed to. I was very happy to drive away in my “new” 2025 Maverick. Thank you, Thely, for your patience and professionalism.
Posted on Google by John Shoulders
My wife and I just bought a brand new Lincoln from OC Welsh Ford Lincoln. Paul Mitchell our sales representative was fantastic. I cannot say enough about how easy this process was dealing with OC Welsh. I would highly recommend anyone in the market for a new or used Vehicle to reach out to Paul Mitchell I promise you you will not be disappointed
Posted on Google by Richard Vidoli
Tonya did a great job managing my service appointment on my Lincoln. Very professional and competent
Posted on Google by Robert Gulick
Great service
Posted on Google by craig hendleh
Excelente service! Carolina Da Silva made the buying process supper easy. Highly recommend.
Posted on Google by Eli Perez
April is the best Service Advisor- always gets me what I need with a smile!
Posted on Google by matt popejoy
Great experiance. They had ALOT of inventory and found the truck I was looking for.
Posted on Google by Kevin Godleski
Excellent service and the Lincoln service department was great! Thanks for the timely communication.
Posted on Google by Stedman Calvarese
Tracy Green at Quik lube is the only person Who knows what she’s doing with all the employees who are answering the phone calls she is extremely knowledgeable, Polite and caring person! Great asset to OC Welch! Thank you, Tracy…
Posted on Google by Cihan Yesildag
Thely, chip and Chris where super helpful with the purchase of my Bronco. Thank yall
Posted on Google by art g
Great experience with everyone that I dealt with especially my sales person Sam Elliott. I would highly recommend doing business with this dealership.
Posted on Google by Elaine Abbott
We were interested in buying a used or new Lincoln Nautilus so we stopped at OC Welch to have a look at their inventory. We were met by Tom Landry and explained what we were looking for. It was late in the day and Tom stayed to show us the vehicles and explain the differences in the models. We had never been a Ford buyer before and we were looking to trade in our Lexus. Tom was very patient and took the time to tell and show us the different models. We were very impressed with his knowledge and Customer Service skills. We agreed to come back on Monday to review a few different models. Tom showed us 4 different cars that we were interested in and brought them to the front of the dealership for us to compare and make a decision. We spent several hours before we decided on a 2026 Lincoln Nautilus Reserve 2. Tom was outstanding throughout the entire process until we drove off with our new Lincoln Nautilus. We are both seniors and this is by far the best experience we’ve ever had in buying a vehicle. I apologize for the long review but it is important to call out outstanding Customer Service and Tom Landry has it. Thanks again Tom for switching us to a Lincoln customer. Sincerely, Bob and Carol Rebele
Posted on Google by Bob Rebele
Sam was great during the entire car selection process. We weren’t planning on buying anything but Sam found us the perfect car! We would definitely recommend him!
Posted on Google by Emily Rogers
OC Welch Ford has been selling vehicles to our family owned business for over 3 decades. We appreciate how hard OC, Chip and the rest of his team work to ensure a great buying experience. You build that kind of relationship based on trust and service.
Posted on Google by MARYANN BRUNO
Had a great experience working with Peter Bentley. So helpful and kind!
Posted on Google by Charly Woodall
Peter Bentley was absolutely phenomenal and I would recommend anyone work with him if they are ever in the market!!!
Posted on Google by Cassie McQuarrie
Peter Bentley was great! Showed me a few new vehicles to check out
Posted on Google by Steven Malarkey
I had a great experience working with Peter Bentley! He was knowledgeable, professional, and genuinely listened to what I was looking for. I would definitely recommend them to anyone looking for a Ford!
Posted on Google by Zabet Mihalik
Sam did a great job getting me into my new vehicle.
Posted on Google by Vikki Weed
OC Welch Ford and Charles Derrer are just plain AWESOME! Great experience!
Posted on Google by Michael A
Sam was a true gentleman. He assisted me greatly with the purchase of my truck. Thank you Sam.
Posted on Google by William Moore
Davis was very knowledgeable and answered all of my questions to help me decide which car was perfect for me. Very professional and personable, highly recommend!
Posted on Google by Kasey collins
Absolutely exceptional team! Mr. Davis Brookshire and Chris black where a pleasure to deal with. I was out the door and in exactly what I wanted in no time ! If you value your time and actually work for your dollar and care about how far each one gets you then this is the place to shop for a new vehicle.
Posted on Google by Paul Murphy
Me and my husband came in looking to test drive an explorer. Peter Bentley was great. Answered all of our questions and very attentive.
Posted on Google by Valanie Lang
Thanks Sam for taking care of me. Had a lot of questions I didn’t trust a normal car salesman with and he treated me like a friend. Check him and Craig down in pre owned y’all 👍🏻
Posted on Google by Andrew Soto
Davis was great! Very knowledgeable.
Posted on Google by Robert Phillips
Davis was very helpful
Posted on Google by ekiM
Davis Brookshire was very helpful and made the buying process super easy. Buying a truck through him was simple and how every sale should go. Got me to the payment I wanted without any back and forth negotiating. Also delivered my truck to me. Would buy from him again! 5 STARS
Posted on Google by Chase Conley
If you are looking for a sales person who genuinely cares about her customers and provides a great buying experience, I highly recommend Carolina Dasilva and her associates, Craig and Justin. Thank you guys for making my car-buying experience a great one!!
Posted on Google by Roy Rose
Charles was fun to work with!
Posted on Google by Anna Craven
Best sales person I've ever dealt with! He was able to answer all my questions, and I found him to be sincere and honest, which is hard to come by. Thank you for all you do!
Posted on Google by Deborah
We have bought 2 vehicles working with Trisha Mittelbronn at OC Welch. With each interaction we felt more and more comfortable. She is willing to go above and beyond to provide you with the best experience possible. She is definitely someone I would continue to do business with and recommend anyone looking for a vehicle to ask for Trish!
Posted on Google by Kyle Vossler
We can’t say enough great things about Trisha at O.C. Welch Ford! We’ve had the pleasure of working with her before, and when it came time to purchase another vehicle, we knew exactly who we wanted to work with. Trisha is truly one of those rare salespeople who makes buying a vehicle an enjoyable experience. She is incredibly friendly, knowledgeable, patient, and most importantly, there is absolutely no pressure. She takes the time to listen to what you’re looking for, answers every question honestly, and gives you the space to make the decision that’s right for you. You never feel like you’re just another sale. There’s a reason we came back to Trisha, and after another great experience, there’s a reason we’ll continue coming back to her. She genuinely cares about her customers and it shows in the way she treats you from beginning to end. If you’re looking for a vehicle at O.C. Welch Ford, do yourself a favor and ask for Trisha. We wouldn’t hesitate to recommend her to our friends and family. She has absolutely earned our business and our trust!
Posted on Google by James Price
Service was quick and complete. April did a good job.
Posted on Google by Robert Schmelzer
Great service Telly is great!
Posted on Google by Sawyer Ehlers
Thish was very helpful in getting me the price that I was willing to pay
Posted on Google by Tommy Ricks
Very nice and professional!
Posted on Google by Consuelo Saldivar
Update: I just wanted to circle back to edit this review and mention what a great job Kate Porter did dealing with the FL DMV to get my registration squared away during a difficult time when I was travelling. A true professional. Thanks Kate! I was looking far and wide for a new F-150 and found a great truck at OC. John Evans helped me. The process was straight forward with no surprises. I would recommend him to anyone in the market.
Posted on Google by Greg Shaughnessy
Went in for an oil change and a recall everything was done very satisfactory on time. I waited for the vehicle and it was done within a couple hours.
Posted on Google by Joseph Russell
I didn't start the day planning to buy a new truck but my old truck engine light came on and after a bit of math decided to trade up. Online inventory was easy and accurate so over to Welch I go. Mark in the used car department had me test driving the few I saw online in no time. Decisions were made and Craig and team made the buying experience quick. Very fair and honest experience. I was hoping for a 4 hour process and it sure felt faster than that. Love my new truck. Drives amazing. Thanks Mark.
Posted on Google by Devin Hartman
Fantasic from start to finish top to bottom. Go see nick fair&honest!!
Posted on Google by Chris Craven
I had a fantastic experience buying from O.C. Welch Lincoln. My salesman, John Evans, was very attentive and walked me through every step with a lot of detail. They gave me a great deal and even hand-delivered it because I lived an hour away. Truly an amazing experience, I really appreciate the O.C. Welch team.
Posted on Google by James Carlu
I purchased a cream puff of a 2004 Lincoln Ultimate in July, 2026. I dealt mostly with Paul Mitchell who is a hassle free professional. Every one I dealt with made this sale a seamless, e z & comfortable experience. This was not a big ticket sale. Surprisingly & happily Mr. Mitchell touches base with me periodically to see how the car & I are doing. I live in Charleston area. The drive to Hardeeville was well worth it. Most likey, I will drive to Hardeeville to have to have the O.C. Welch service department do scheduled preventive maintenance. Where ever you are in southeast S.C. or northeast Georgia, give O.C. Welch a visit. I do not work for O. C. Welch & I am not blowing smoke. Glen Hagreen Summerville
Posted on Google by John Gault
Highly recommend this dealership! They got my car back to me incredibly fast, especially considering we’re military and had a very quick turnaround before we had to leave. They were understanding of our situation, worked quickly, and made the whole process much easier. We really appreciated their help and excellent service
Posted on Google by Yonique CousinsHolt
Great experience from start to finish. Ms. Tracy is so friendly and professional always.
Posted on Google by William Nash
I was unfortunately forced to look for another vehicle, due to an accident. Paul Mitchell and Kim were great to work with, listened to my requests and answered all of my questions. I was unexpectedly surprised with the ease of the transaction and the care they put into each detail. They made lemonade out of my lemon of a situation. :)
Posted on Google by Elizabeth Waters
Purchased a truck from OC Welch Ford through a salesmen named Charles. He answered my long list of questions and provided me with a lot of confidence throughout the deal with his relaxed approach. The sales manager and finance manger - both named Chris - were a pleasure to deal with as well. We drove from Greenville to make this purchase and by the time we got there, the truck was detailed and paperwork was laid out and ready to go. Overall it was a great experience and I valued the fact that not one person from this dealership pushed any warranties or extras. I left feeling great about my purchase.
Posted on Google by Reese Bartlett
Excellent service from Trish, Chip, and Chris. Seamless process. Go see them for your new ride!
Posted on Google by Miguel Morales
To: O.C Welch Ford-Lincoln, Inc. We have brought many cars through the years, but have never had a fantastic salesman as Samuel Elliot. Sam was extremely helpful and on August 18,2026 he sold us a 2022 Lincoln Nautilus. We spoke to him a very days earlier on the phone and told him what we were looking for and he looked quickly through their inventory and found one. Sam answered our questions, he was very knowledgeable and pleasant to speak to, with that being said we drove over 200 miles to look at this car. Sam was a very experienced salesman and the dealership should be proud to have on board and should be concerned for employee of the year! Thank you Samual Elliott Sincerely, Ronald and Joanne Pfendler Myrtle Beach SC
Posted on Google by Joanne Pfendler
I had an awesome experience buying a 2026 Lincoln Nautilus from OC Welch Ford Lincoln! Paul Mitchell was personable, knowledgeable, and approachable! He made the entire process stress-free, easy going, and fun! I never felt like he was trying to push the car on me, but I also never felt ignored or dismissed. Buying a car can be an intimidating process, and I’m so thankful how easy and smooth it went! The finance manager, Chris Black, and the Lincoln Sales Manager, Kim Wells, were also great! I appreciate all of their attentiveness and kindness. It was a pleasure doing business there!
Posted on Google by Monica Kessler
Had a great experience! Mrs. Thely was extremely helpful, friendly, and accommodating throughout the entire process. Since we were purchasing from out of state, she made everything so easy and went above and beyond to answer our questions and help us every step of the way. We were referred to them by a family member who had recently purchased a truck there, and we’re so glad they recommended us. The whole experience was smooth and stress-free. We truly appreciate all of Mrs. Thely’s help and would definitely recommend her and the dealership to anyone looking for a great buying experience!
Posted on Google by David Hamilton
What a great experience. Sales consultant, Carolina, helped us find the right vehicle for us. She was very patient and kept a positive, friendly attitude. They provided me with all of the service history and a list of maintance they had performed before listing it for sale. Plus, they provided me with a very detailed inspection they had done on the vehicle (I purchased a used truck) It was very easy to negotiate price as well. They gave me a very good deal on a fantastic truck. First time I have been completely satisfied buying a vehicle.
Posted on Google by Eric Hall
Excellent service yesterday. Everyone I dealt with at OC Welch Ford Lincoln was a true professional. Courteous, efficient and helpful. Ross in the service department is top notch. Thanks OC Welch Ford Lincoln!
Posted on Google by Paul Smith
Everyone was extremely professional and accommodating. The work was done as quickly as possible. I highly recommend O.C. Welch Ford to anyone who needs vehicle service or wanting to buy a new one.
Posted on Google by Kate Porter
Purchased a Dark Horse Mustang from Charles D. Excellent communication, good advice and an overall nice experience . Everyone was very welcoming at the dealership.
Posted on Google by Michael Riccobono
Very friendly staff. Did a great job with my car. Very nice waiting area. Will definitely be going back.
Posted on Google by James Bocchini
Outstanding- prompt & courteous!
Posted on Google by Rick Fargo
Sam was my contact and as usual at OC I was treated very well. This is my 3rd vehicle purchased at OC and as crazy techs the vehicles get the service is still pretty old school, as it should be. Thanks Sam, Chris and OC. Cheers
Posted on Google by Travis Gellhaus
Friendly, quick, and straightforward
Posted on Google by Brian Bates
I have been a customer of OC Welch Ford for more than 25 years. They have been able to satisfy my fleet needs as well as my personal vehicles. Their service department is outstanding, the staff is very responsive and knowledgeable. You can be sure they will work with you and never leave you stranded.
Posted on Google by Robert Donovan
I was very fortunate to be helped by Thely in finding a new car to purchase. She was very friendly and got right to getting me the deal I wanted. I'll gladly be a returning customer when the day arrives to get a new vehicle. 10/10 experience.
Posted on Google by jacob dotts
Needed a new battery. They got me right in and fixed the issue promptly. Service was 5 stars. I took off 1 star because the waiting room left a bit to be desired.
Posted on Google by Tom Morandi
Thely is awesome!!! Made the purchase very easy. Got three cars here and this is the best experience. Thanks.
Posted on Google by Arnold Pagatpatan
O.C Welch is amazing always comes through for me! Thanks O.C appreciate everything you do
Posted on Google by Michelle Fiorentino
Thely was amazing! She made the process so easy and seamless! Would recommend her to anyone!
Posted on Google by Jocelyn Franklin
First time in for service. Everything was great and very pleased.
Posted on Google by Richard Mader
April my service advisor was extremely helpful and efficient. I had a little trouble with my car while on vacation. She was prompt and communicative. I really appreciate her help and would visit again if I needed to. Thanks, April!
Posted on Google by Katie Fernandes
As always, very pleased with my service. Came in to buy a new truck and while I was doing paperwork, the service man told me I was due for service while I was there. They knocked out my service before I was done with the paperwork.
Posted on Google by MITCHELL DONALDSON
Great experience buying an F-150 Raptor. Transparency and integrity are the best words to describe Chip and Peter. Thanks to these guys we have the truck we wanted with and amazing experience.
Posted on Google by Judy Leclair
Jocquilla was very attentive and made the whole process of trading and buying smooth.
Posted on Google by Brenda Bauer
I bought a used F-350 SRW from them at the start of this year in immaculate condition and they made the buying process so smooth and worry free. They gave me a very good deal on it and were a dream to work with. I even got a call from them months later wishing me a happy birthday, their customer service is great! The company I work for also gets a lot of parts from them and Rick, Bob, and Arturo are great at getting exactly what we need in a timely fashion
Posted on Google by Ty Dixon
Fabulous customer service. Excellent staff, enjoyable buying experience!
Posted on Google by Patrick Montgomery
Charles is wonderful to work with! Very low key, pleasant, and professional. Listens to what the customer wants in a vehicle instead of pushing a certain one. Great service!!
Posted on Google by Stacey Clark
Charles was the best and easy to work with!
Posted on Google by peyton gruber
So I rarely leave reviews for and I have never left a review for a car dealership company and in the end I didn’t even buy a car from but the crew at this dealership is special. They treated like they were selling a vehicle to a family member or a friend. From the salesperson (Carolina DaSilva )who meant in the lot while I was looking at the use Navigators they had. I worked with her supervisor Paul Mitchell who really understood my predicament with my current which was a vehicle broken down in a dealership across the street. Paul took the time to listen to me express my frustrations as I was there in Hilton head on vacation stuck in a rental vehicle. They work with me and my wife find a vehicle that we really loved. Their sale manger Craig Redker who helped them work up a deal on the Navigator we were looking to buy. They went above and beyond to go across the street to test drive my current vehicle which was no easy task. They then had me work with Paul Tindall the finance Manager who truly cares about the people he is helping get auto financing. Paul was fantastic and went the extra 10 miles to help me work out a fabulous financing deal. He was very informative walking through every step. They helped me wrap the negative equity from my current vehicle into the financing. . It was the most outstanding serving I have had in buying a vehicle in my 50 plus years and over 15 car I have purchased. I wished they were my local dealship they would get my business every time. This is what every car dealer stride to achieve and they did it effortlessly. If you looking to find that family dealership where you are treated with respect and like a family or friend please give OC Welch an opportunity to show you what they can do for you. In the end I didn’t purchase the vehicle and it was the first time in my life I felt bad about not giving them my business because they deserved getting it.
Posted on Google by Robert Franklyn
Thelma was great to work with! Very enthusiastic and genuinely cares about her customers. She is very transparent and enjoyable to work with.
Posted on Google by mike lien
John Evans and the entire OC Welsh team are a top notch car Dealership . There is no other place to buy a ford in the south east but OC Welsh ! They have a huge inventory of all makes a models !
Posted on Google by Long Hill Loft
Great staff and a great experience !
Posted on Google by Keith Powell
Love the quick lane service, Miss Tracy and her crew are top notch! EVERYONE is friendly and professional. Most people dread going in for service- not me, I have total confidence in this establishment.
Posted on Google by B Caramico (Bee)
The service team handled my most recent appointment flawlessly. Great job!
Posted on Google by Steve McGough
OC Welch Ford provides a no hassle, friendly buying experience that allows you to move at your own pace. OC allowed me to drive several vehicles before making my final decision. Special shout out to OC, Joe and Chris for their support. Go OC and you will not be disappointed.
Posted on Google by Jack Marchand
John Evans is the Best ! Took his time and showed me different trucks and explained the difference between them!
Posted on Google by James Brancato
Craig, Paul, and Carolina were phenomenal. Helped us thru the entire process. If you need a new Lincoln call them!
Posted on Google by Cameron Tomlin
Good dealer service department, they make service easy as can be.
Posted on Google by Robert Lampasona
Sam was an absolute pleasure to work with from the second we met him.... very kind, honest and patient as we took time selecting a vehicle for my daughter. Thanks again!
Posted on Google by sean mcdermott
I bought a used car and they serviced it and made sure it was roadworthy
Posted on DealerRater by Lrawley09
Great service all around. Professional in every way. Nice facility. Great people to work with. Highly recommended. .
Posted on DealerRater by Billdavoli
Very professional, love the dropbox service where you can drop off your vehicle after hours. The transition from one location to pay your invoice to each of the serv ice managers/techs handling this is another service that seems to spread the load in a positive way. In and out, love it.
Posted on DealerRater by djohnson97
Rayquan Housey was very respectful did an excellent, quick mobile recall service on my Maverick today. thank you for the good work.
Posted on DealerRater by mhartlett
Service with Tracy and the crew is always personable and professional. They take good care of us and our vehicles.
Posted on DealerRater by tim@showservicesinc.com
We drove up from Central Florida to pick up a new truck. As we were leaving, our Bronco got a alarm for low tire. Thankfully I was still here at dealership and the service department manager Tracy said no problem we will get you right in a d looked at. Bronco picked up a tire on SC roads. The tire team got the tire fixed and I will be back on the road shortly. Tracy was so understanding that I needed it fixed as soon as possible- 4 hour drive ahead of me. Tracy and everyone I have encountered here at OC Welch has been friendly and helpful. Definitely worth the drive for the top notch service and sales.
Posted on DealerRater by LoriHeckle
Your service advisor April was outstanding! Her communication on everything was really helpful. Thank you
Posted on DealerRater by lsetola29
Ross in the service department was very helpful All my recalls were addressed and fixed
Posted on DealerRater by Jeanette
Had a good experience working with Charles recently. I didn't end up buying a car, but he and the team at O C Welch was very helpful, answered all my questions, and didn't pressure me at all. Appreciate his time and would recommend asking for him if you visit.
Posted on DealerRater by Sammysiev313
Excellent experience working with Thely. I appreciate all her help in finding the right truck for me. Highly recommend working with her
Posted on DealerRater by Chris Floyd
I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln!
Posted on DealerRater by mike.p.spears
Customer service is number one. We liove our Aviator Black Label and know we will love driving it.
Posted on DealerRater by laurie.langston
Tonya in the Lincoln service department was absolutely amazing. She was very professional and took care of our issue and exceeded our expectations in every way.
Posted on DealerRater by cwbailey0336
Recall was completed and was easy to schedule. Kept me informed and even confirmed how I was to retrieve vehicle. Thank you
Posted on DealerRater by Rudkofamily
Tracy and Landon greeted me as soon as I walked in the door. I explained what service I needed they did an inspection of my vehicle brought me out my cabin air filter that was extremely dirty so I had them replace that at the same time. No pressure and they were very quick with the service.
Posted on DealerRater by Djwsc61
We were traveling from Canada when the air conditioning in our car stopped working on the road. Feeling a bit desperate, we showed up at your garage on Monday morning. From the moment we arrived, April Edsall provided us with outstanding service. She was professional, understanding, and incredibly kind throughout the entire process. The problem was diagnosed and repaired within just two day, and we were able to pick up our car on Thursday morning. Thank you so much, April, for the excellent service. You turned a very stressful situation into a reassuring experience. We highly recommend your garage.
Posted on DealerRater by emile.cayouette
Everyone is always helpful and prompt to address our needs. April communicates well and has the knowledge to help us through our repairs.
Posted on DealerRater by jbaird727
O C Welch is a 5+ Star Professional Ford-Lincoln Dealership. All personnel know and perform their duties in a professional manner.
Posted on DealerRater by col.pat.lock
Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with.
Posted on DealerRater by Tbolt
We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process. We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time. We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended!
Posted on DealerRater by DARITADERAMIREZ
Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust!
Posted on DealerRater by marciamr
It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch!
Posted on DealerRater by Clemcollins15
Quick courteous and efficient can not ask for anything more, but your online reseysystem needs work
Posted on DealerRater by FD49
We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch.
Posted on DealerRater by rolyat9617
All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green.
Posted on DealerRater by GAMECOCKATHH
Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions
Posted on DealerRater by vtm53
OC Welch has a great selection of vehicles and their sales team was very helpful.
Posted on DealerRater by fripprufus
The service was outstanding. Thanks Gabriel. Getting the car washed was very much appreciated.and many thanks.
Posted on DealerRater by ingridb12
Pulled in today for a quick oil change, in and out within an hr. Very happy with the service today. In the past, service here has been struggling. I’m hoping things are finally turning around for the better!
Posted on DealerRater by PETITMIKE67
Thely aka Ms. The Best.com as simply amazing. I showed interest and she jumped right in and helped me right away. Thely was very friendly, knowledgeable and professional. I love that she included my teen on the car but g process and she made something stress arm like a piece of cake. Thely was full of energy, smiles and lots of personality to keep my interest. What a great car buying experience she provides!!! Would definitely recommend if you’re looking for someone who will work hard to find you what you are looking for.
Posted on DealerRater by lasarah82
Mike was very thorough, and checked with me periodically on the progress. The work was completed quicker than expected, a good thing! The car was delivered in the best appearance ever! Judith was the best service manager to date, and a have been a customer since O C moved to Bluffton/Hardeeville. Cab we please keep Mike and Judith on board??
Posted on DealerRater by JOHNSTANKO64
I purchased my Lincoln brand new in 2022, and for quite some time I had been convinced it would be my last—not because of the vehicle itself, but because of my experience with the local dealership. After repeated frustration with service and communication, I stopped bringing my vehicle there altogether and had not returned in well over a year. That changed when my car unexpectedly died and had to be towed to the dealership in the middle of the night. I expected another frustrating experience. Instead, I received a call first thing the next morning from my new service consultant, Mike Kulik From that moment on, the experience was completely different. Mike was responsive, attentive, and proactive throughout the entire process. He understood that I needed my vehicle for an out-of-town trip Friday morning and made that deadline a priority. He kept me informed, ensured the recall-related issue that caused the problem was addressed along with several other items, and, once the work was completed, offered to have my car delivered to me Thursday afternoon so I would have one less thing to manage before my trip. Exceptional service is often less about grand gestures and more about communication, accountability, and anticipating what a customer needs. Mike did all three exceptionally well. My advice to the dealership is simple: find more Mikes—and take very good care of the one you have. People like him are the reason customers return, remain loyal to a brand, and become raving fans. Mike didn’t just take care of my car. He changed my opinion of the dealership and gave me a reason to reconsider whether this really has to be my last Lincoln.
Posted on DealerRater by victoriablintser
Tonya, You are a great asset for O. C. Welsh service. Very efficient, very personable. Having my car picked and returned was a wonderful experience.
Posted on DealerRater by PGEORGE1211
Robert was fast, professional and informative. He explained the services required for my truck and helped me prioritize what to get done first. Thank you Robert!
Posted on DealerRater by CHIGGINS611
I had an appointment and my service was done in a timely manner. The service was thoroughly done and I was apprised of the progress in a thoughtful way. I trust OC Welch and Ross Munro with my vehicle’s maintenance because they value my safety and respect my time.
Posted on DealerRater by dantonucci
Number 1 ford dealership that I have ever used. Excellent pricing and service is easy at OC Welch Ford
Posted on DealerRater by Tbolt
Service and timeliness was great but disappointed with the head liner. Looks like greasy hand prints all over the head liner.
Posted on DealerRater by jason.willis3000
What an amazing experience we had with Jamie! He is wonderful and the best car salesman we have ever had!
Posted on DealerRater by erin.harmon
I had a great experience buying a car from OC Welch. Sam was super helpful and helped me to choose a car that best fit what I was looking for.
Posted on DealerRater by cnrfarms
First time customer, very impressed with the service department. Brianna was great to work with.
Posted on DealerRater by 300keith74
Very friendly staff. Quick service. They kept me updated on the time, I good experience overall.
Posted on DealerRater by Morreomail
When you want it done right the first time. Go see OC WELCH and his team.
Posted on DealerRater by BRAVOZ4LIFE
Jamie will do well . ..we love our purchase just the right size for us ..I think we will be very happy with the Aviator..
Posted on DealerRater by taylorsrentalhomes
Landon was very professional and showed me all the items that I needed to complete my $100,000 Mi service
Posted on DealerRater by mcqdog
What a fantastic experience. The service at OC is awesome. Went in to look at vehicles and walked away very happy...thx to the team at OC which made you welcome and at ease with purchasing and trading in. From start to finish.
Posted on DealerRater by lktbtt
Excellent experience with wonderful sales person. Very knowledgeable and helpful in getting my daughter into a better vehicle. Trish took the time to talk with us and explained some things that we had questions about and helped us complete the process. She is a great asset to the dealership and we will recommend her to our friends.
Posted on DealerRater by michelle.mash61071
Robert did an excellent job - made sure the part was available so it could be installed quickly…thanks
Posted on DealerRater by ROGER67
Tom Landry was a great help for my wife and I. We unexpectedly needed to buy a new car and Tom made it stress free and pleasant. Thanks Tom! We appreciate you!
Posted on DealerRater by Dlimahspt
The staff is friendly and professional. April and Chris communicate well and are responsive to questions.
Posted on DealerRater by ellenpowell79
Large and comfortable building/furniture with a very friendly staff. Amenities for the customers is very appreciated.
Posted on DealerRater by 1ELEANORHUEY
Gabe is one of the many great ambassadors at OC Welch. Yes, that may sound strange for a service department but everyone was very welcoming and accommodating during our repair. Way to go OC Welch!
Posted on DealerRater by PHILCHUY1
Scheduled regular oil service and a transmission diagnostic since the power train warranty was due to expire in August on my 2021 F-150 Limited. Normally the dealership likes to have the truck left for the day. Since my wife is unable to drive due to medical issues, I informed Rob Stuckey I would have to wait. Rob was able to expedite the oil service, transmission diagnostics, and transmission programming updates efficiently, completed the service, and had me processed within 3 hours wait time. Less than expected. Appreciated the attention by Rob and also Tracy Green for the Quick Lube oil service to make my wait time very reasonable for the work performed.
Posted on DealerRater by RON FAYFICH
A problem had with my vehicle was covered under the extended warranty. They only problem was getting the people from the extended warranty to make contact back to OC Welsh. Rob continued to make contact with the warranty agent until the problem was finally resolved. He did a great job and I want to thank him.
Posted on DealerRater by cgwmw6
I’m very satisfied with the service. He was kind enough to come to my house.
Posted on DealerRater by ERNESTO1376
Thely did an awesome job helping take care of our needs and we felt very welcomed at this dealership. Mr. Kim and Ms. Thely took our wants and turned them into reality. We appreciate them and will absolutely continue to do business with them and this dealership!!
Posted on DealerRater by Alainapinkham
The dealership was very supportive from start to finish. The communication was impeccable. I had e-mails and text messages that met my organizational needs. Jodi at the service desk was very informative and helpful. The tech that arrived was prompt and completed the task timely.
Posted on DealerRater by jjeselson
JOHN EVANS AND KIM Wells made buying this car so easy. I felt confident the entire time that I was delaing with professionals. And honestly Im so skeptical with buying cars I almost freeze completely. They really made it an enjoyable experience. Wow!! Our business will continue with them. Thank you!!
Posted on DealerRater by Hildebrants
I have bought several vehicles from OC Welch. I have always had a pleasant experience. This deal was no different. I went in knowing what I wanted and 2 hours later I was driving it home!!
Posted on DealerRater by barbgoodman
We were looking for a new truck with a similar trim package to my husband's current truck (F-150 XLT). I was able to get in touch with Sam Elliott and in less than 15 minutes we had what we were looking for. Sam has sold us our last 5 vehicles and was able to complete everything fast and kept us updated every step of the way! When it was time to come in a sign the final paperwork it was fast and a very easy transition. Chris in Finance was amazing as well! Can't say enough great things about OC Welch and the service that we receive with each new vehicle.
Posted on DealerRater by Tylersmom
Excellent support from the entire OC Welch sales team. Both Paul Mitchell and Craig Redker provided excellent service during sale, explained the process and the warranty.
Posted on DealerRater by Ed
Christopher Noland was amazing to work with. He was friendly his good attitude as professional.
Posted on DealerRater by SHERRYM112
Tracy Green is always helpful, always, smiling, and is honest and transparent. I appreciate her!
Posted on DealerRater by msully_30233
Friendly, Helpful, knowledgeable and ease to work with and I appreciate how quickly the booking process and the actual service is completed. Thanks
Posted on DealerRater by support42
Working with John and Kim was a great experience. And working with Justin was a smooth process. Overall, it’s a good experience.
Posted on DealerRater by Micdean1
Shia was very knowledgeable. The place was very clean. And I will be back for most services
Posted on DealerRater by heavy10
Tonya was absolutely fabulous to work with. She was so kind and had fantastic communication with us. We are staying in Sea Pines, on family vacation from Virginia, and as you can imagine, a non- functioning car with our three kids is not ideal during our special family time. I sincerely thank everyone from the service team to the techs to Tonya for squeezing us in so we can have a functioning APIM module during our long drive home. I was very thankful for the opportunity to utilize the Lincoln service team, because our local Ford dealership (Sheehey) does not have that option. It was of great value and I would absolutely return to this location again!! We have already called our local dealership back home and they have ordered the APIM module so it can be replaced next week. Thank you for the fantastic customer service and experience!
Posted on DealerRater by EMILY.MCCLENNY5
Christopher Noland hands down one of the best service advisors i have ever had the peasure to deal with. thank you!
Posted on DealerRater by NILSON7780
Best Ford dealership customer service experience yet! ! Tracy was wonderful. wish you had more like her.
Posted on DealerRater by FDEATS
Great to work with. Tonya has been excellent at relaying information at every step Give her a raise
Posted on DealerRater by ksharer
My old F350 had a number of issues. Chis Noland walked me through the cost and importance of each and helped me choose which were worth doing. Excellent advice and service.
Posted on DealerRater by bob@corsarohome.com
I just recently purchased a new vehicle and once again Sales manager Craig Redker made this a very pleasant, stress free, and exciting experience that this process deserves. Craig's knowledge, patience, and polite disposition make it happen. The process moves along smoothly thanks to Sales Consultant, Paul Mitchell, taking care of the many details that are involved in changing cars. Paul's immediate attention to these tasks with such speed and knowledge kept things moving along without a hitch. Putting everything into a proper format with the Finance manager was always one of my least favorite parts of the transaction. This is not the case with Manager Chris Black. Chris has been able to take the amount of legal information that needs to be verified and explain it in such a manner that all of it is completely understandable. Thanks to all you for a very pleasant experience. Thanks again !!!!!!! Bob & Joyce Cortese
Posted on DealerRater by Suncityjoy784
Always received complete, concise, courteous superlative service and genuine concern for myself and my vehicle from the personal at OC Welch.
Posted on DealerRater by abrmf6
Trisha was fantastic! She needs some help and support. Great attitude. Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all good. He made it right. We’re all human.
Posted on DealerRater by mattshukstor
Had no issues with my visit. Had a great experience with my service. The best experience with my car rental and everything was perfect.
Posted on DealerRater by ANN821JEFF
Been getting cars from this dealership for 13 years. Always been treated well and this last visit was no exception!! I’ll be back
Posted on DealerRater by Bobfults
Landon was great and has amazing customer service! Welcomed me when I walked in and updated me when my car was ready
Posted on DealerRater by NTANGALOS
Been buying fords from OC for over 33 years . Great service and friendly people on his staff . Personal friends with OC .
Posted on DealerRater by Lbhgolf
Dealership is very easy to work with. They addressed all my concerns. This is the first time I've been there and it was a pretty good experience. I definitely enjoyed it Gabe was fantastic. Your apartment was fantastic. It just a pleasure to be there, so thank you for doing business.
Posted on DealerRater by RUSSELLJOSEPH21256
Very prompt. They took me right in and was very quick in doing the work. Had a recall but was told it would not pull up so will be redone at. A later date. Only thing when I got home and read over paper work it did not say tires were rotated even though coupon said they would be.
Posted on DealerRater by srhall1965
I contacted Gabriel to schedule my car for routine maintenance and subsequently brought my car in as scheduled. The whole process was easy and seamless.
Posted on DealerRater by SUSANM417
Tracy Green was very helpful and professional she is Great addition to your staff keep up the good work Tracy!!
Posted on DealerRater by FENNELL1974
OC Welch and his team were extremely helpful and patient as we looked at many different Explorers. Experience was excellent as always
Posted on DealerRater by no
Got me in last minute and was able to make sure my experience was seamless. My child was in the hospital and I needed to put it on a rush. Robert listened and made sure that I was taken care of and my vehicle was ready quickly. Thank yall
Posted on DealerRater by tshanahan.personal
I had a great experience this morning while getting my car serviced. Everyone was so polite
Posted on DealerRater by ASHLEE.FERREIRA
Service has improved vs last few years. For an oil change and tire rotation I was in and out in less than an hour.
Posted on DealerRater by CNHUSTED
It was a pleasure purchasing my Lincoln Nautilus at OC Welch Ford Lincoln. Everyone there was very friendly and eager to help. Not my first and won’t be my last vehicle from this dealership.
Posted on DealerRater by Sealain
They were very helpful and considerate. They did the work, that was all I needed to do.
Posted on DealerRater by Gcal
Landen was courteous and pleasant. He made room in the schedule to provide us with”The works” maintenance. We are taking a long unscheduled trip and now we have the peace of mind that our vehicle was serviced. Thanks Landen for a job well done!!
Posted on DealerRater by Gary
Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
Posted on DealerRater by RON FAYFICH
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Posted on DealerRater by BADALAV
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Posted on DealerRater by SUNCITYDPBAKER
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
Posted on DealerRater by Hayescn26
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
Posted on DealerRater by ericstern9705
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher
Posted on DealerRater by RHATCHER47
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Posted on DealerRater by maryjaneedmunds
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Posted on DealerRater by BAMDAM12
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Posted on DealerRater by Reeah55
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
Posted on DealerRater by lauraleighbritt
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Posted on DealerRater by EDUARDOMOLINA1991
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
Posted on DealerRater by LARRY@THEBROBST.COM
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