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Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
Excellent experience buying a car at OC Welch!
Needed to get wiper blades. In and out in under 5 mins. Gabe was quick, fast, and personable. I somehow waited until the last minute to schedule my oil change and got extremely notice at the warning signal that my oil life was decreasing daily. I called the dealership on the day I wanted service and there were no appointments. However, the team was able to squeeze me in. Gab Elias was awesome. He was patient, knowledgeable and even helped me figure out my Lincoln Access Rewards Points for one of my recommended services. If you are looking for a friendly and knowledgeable staff that treats you with respect... look no further. The team at O.C. Welch will listen to you FIRST and then help you find the right car that suits your needs. They are family owned and that is important because I feel like they CARE. Great selection of vehicles to choose from. Give them a chance to earn your business.
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
Charles was great!
Charles was excellent! Knowledgeable and patient. Communicated well!
Sam Elliott was very helpful and had good service, much appreciated!
Sam Elliot was super helpful. He was on top of everything and made us feel at ease.
We had an awesome experience buying our new Expedition Sam is an excellent Sam is excellent.He took very good care of us, he was very polite, and showed us everything about the car that we wanted to know. Everything was completed quickly and smoothly. Thank you so much
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher
Great people to work with bought two trucks there
Very convenient. Drop off and picked up at times that worked for me. Service was great and friendly. Under warranty so can't rate as to cost.
A Ford dealership in Savannah told me they couldn’t get a part for a year. I call O. C. Welch instead and not only do they get the part in a week, but they come to my job and install it in the parking lot free of charge. Pleasant process all the way through!!
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
John Evans was wonderful and made buying a new car easy.
Mr. Charles our car agent was easy to work with and very attentive.
The car dealerships was amazing! Charles was incredible, he help us from start to finish. I was with my wife and kids within 2 to 3 hours we are done and satisfied. Again great job and highly recommended.
Great team to work with. Got me to the price point I needed and extremely happy with them. This is my 2nd purchase from them and will definitely be back.
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
We had a great experience at O. C. Welch Ford. Sam was helpful, but not pushy and we were very comfortable working with him. We would highly recommend O.C. Welch to someone looking for a Ford.
Great experience today when purchasing a new vehicle Sam Elliott did a great job giving us options to pick from
Very easy and comfortable experience. Great at explaining and guiding a first time buyer. Thank you.
Charles was a pleasure to work with. He helped us find the ideal car. Thanks
Mrs green is soo nice and made me feel welcomed ☺️ she answered all my questions. Very professional and fast service. 10/10
Great experience buying my new Bronco from Sam Elliott and the team at OC Welch!
Tracy is helpful and informative. She has helped me in the past and the same has been true.
This was a great car buying experience. Tom was so nice and knowledgeable. Paul was also very nice and helpful. It was a great day for me!!
I’m very pleased with your mobile service. Ray was awesome. Jody was awesome and very convenient that Service the mobile van.
Denise was awesome. Was extremely helpful and was able to fit me in last minute.
Recently purchased a car from Welch. Originally, starting my search via telephone with Mr. Landry (Sales person) who was very helpful, who was not...
Samuel was awesome! Accommodating and understanding. Very happy with the car!
Thank you Sam Elliott for a great purchase experience!!!
En route to OC Welch to purchase a Lincoln our car had a malfunction and broke down. Sales associate Paul M. rescued us from the side of the road even though we were a few miles away on a Friday at 6pm (also in one of the cars we were interested in). It was a speedy, pleasant transaction and we highly recommend.
Had a great experience. Staff were very efficient and super friendly! Would highly recommend going by there if you are looking for a new truck!
After a small hiccup, Paul M, Craig and Paul T were amazing. They went above and beyond and provided the type of service you come to expect with luxury brands. Very satisfied customer.
I recently purchased a Ford Explorer ST and had a genuinely great experience from start to finish. Jacob immediately jumped in to help us, pulled up the two Explorers we had been looking at online, and made the entire process feel easy. We test drove both vehicles, picked the one we loved, and everything moved quickly and smoothly without ever feeling pressured or stressful. What stood out most was how straightforward and comfortable the experience felt. Jacob was professional, efficient, knowledgeable, and easy to work with throughout the entire process. Chris in finance was also fantastic. He made what is usually the most dreaded part of buying a car feel quick, clear, and painless. Huge thank you to Jacob and Chris for making the process so seamless.
Great Company and even better Service.
As a fellow dealer, I don’t often find myself writing reviews for the competition — but this one is well deserved. When I found myself in a tough spot after a vehicle I had lined up for a swap was sold out from under me by a less than classy dealer, O.C. Welch Ford didn’t hesitate for a second. O.C. Welch himself stepped up and offered a rare vehicle from their own inventory simply to help make things right — no questions asked. That kind of professionalism and goodwill is hard to come by in this industry. If this is how O.C. treats other dealers, I can only imagine the level of care and integrity his customers experience every day. Truly a class act — South Carolina is lucky to have him and his team.
Prompt and very responsive. Answered the phone, and kept us up to date on our service.
Paul and the OC Welch team did a great job working with us to meet our needs. We were pleased with level of service, professionalism and warm, welcoming environment. My wife and I definitely recommend Paul Mitchell and O C Welch Bluffton for anyone needing a new or used quality vehicle. Also, very Pet Friendly! We loved it.
Sam Deen was an awesome salesman! Great friendly staff and they worked us a great deal! The finance manager was awesome and even took the time to make sure our daughter felt special while we signed contracts! Will be back for sure to do more business with them!
Gabriel the technician was very thorough and explained everything in detail. He was professional and handled everything with such ease. Gabriel is an asset to this organization.
Christopher Noland was my service advisor and he was very helpful. I only had to wait 30 minutes for them to let me know they needed to order a party and then I returned the next day for them to complete the repair.
Mr. Gabriel was very helpful and professional. He made sure my car got in and was serviced in a timely manner. I really appreciate his professionalism and his attention to the service of his customers.
They always treat me in great ways. Paul was very courteous and helpful. Seth,my young salesman was very good.
Seth was an excellent salesman . He wasn’t high pressure at all. I really appreciated that.
The service that I received at O.C. Welch Ford was immediate, timely and professional. Not only was the work performed on site excellent, but the lengths that the dealership's personnel went to was exceptional. At all times, the service personnel went out of their way to provide not only the finest customer service but made me feel appreciated and as a cared for customer. I am most grateful. I strongly recommend O.C. Welch Ford for quality care and service. Sincerely, Fr. Frank Ziemkiewicz
Courteous, respectful and work completed on time.
My wife and I bought a used Jeep from Trish and could not be happier. The whole process was smooth and easy from start to finish.
Excellent experience with the service department at O.C. Welch Ford Lincoln. The staff was professional, friendly, and kept me updated throughout the entire process. I would highly recommend them to anyone needing service work or looking to purchase a new Ford or Lincoln!
OC Welch is such a great car shopping experience- especially if you’re lucky enough to have Tom Landry. Not being a very experienced buyer- I knew I could trust Tom and lean on his knowledge. I’ve had my Corsair for several weeks now and so happy with my purchase!
My service manager was very helpful in orchestrating some warranty work on my vehicle. It was done in a timely manner. Thank you.
Ross was so efficient and allowed me to get the service I needed quickly to be sure i was able to travel safely for work the next day.
Ross Munro was top-drawer from the first phone call to schedule my appointment. He was prompt, professional and made the entire service process go smoothly. A pleasure to work with.
I purchased a Nautilus from this dealership without ever stepping a foot inside the dealership. That is how easy they made the process. The salesman (Paul Mitchell) worked closely with me. He answered all of my calls and texts immediately. He kept me aware of each step in the process. I am very pleased.
PAUL WAS AWESOME ! He went too great effort and put. me into the vehicle and the car of my choice.
Thank you to Paul Mitchell and the OC Welch team for making my Lincoln Aviator purchase experience wonderful. Paul was patient, informative, and so helpful during my purchase. Highly recommend!
John Evans had gone above and beyond to take care of any issue I have with my Lincoln .He is very professional but caring .you usually don’t find that in the auto industry.Thank you John
Just bought some new tires !! Buy 3 get one free WOW !!
The service was great Paul was great no pressure in selling the me the Lincoln aviator people are friendly and nice did not try to oversell me something I didn’t want
We had a great experience dealing with Paul Mitchell at O.C. Welch Lincoln. Paul and team were extremely helpful and flexible coming up with a great trade-in and purchase deal for our new Ford Ranger Lariat! We cannot recommend them enough!
EXCELLENT EXPERIENCE at O.C. Welch Ford Lincoln in Hardeeville! Thank you Paul Mitchell and team--y'all went way above and beyond to make us a great trade on our new Ford Ranger Lariat! We'll definitely be back when we need our next vehicle! :)
I purchased a Ford F-150 with Samuel Elliott from OC Welch Ford-Lincoln. Sam made it a great experience - he was very knowledgeable about all the various trim packages, warranty details and additional add-on warranties that were available to consider. l was offered a great deal on the King Ranch I purchased. I highly recommend both Sam E and OC Welch - they had great inventory and made all aspects of the purchase seamless and non-pressured. I will highly consider Sam and OC Welch for any future purchases!! Dan O - Hardeeville, SC. "The Dude Abides!!" :)
I bought my Truck at OC Welch and have my Lincoln serviced there too. When it is time to buy my next Lincoln, I will buy it there from Paul Mitchell. Paul Mitchell is the most knowledgeable Lincoln rep I’ve ever met and when it is time to replace my Lincoln, he is the only one I’ll buy from in SC.
We had a great experience with Paul Mitchell in our purchase of our Navigator. He was extremely knowledgeable throughout the process. Highly recommend Paul and O.C. Welch Lincoln.
Trish was great! Hope the truck is as good as the sales staff.
If you need a Ford or Lincoln call Sam Elliott. He is simply incredible!
At 68 years old of Welch and Paul Mitchell gave me the best car buying experience in my life and when I needed something done to the car they brought me...
I have had the best expirience with Trish and Seth! Super friendly and Patient! They pulled multiple vehicles for me as picky as I was and they helped me get the best trim bronco ever! No regrets loved my expirience here and I came back after visiting a few days prior!
John Evans was a great help in finding my new car!
My salesman was John M Evans. He was quick and very informative. Thanks to him for a good experience.
I met OC through my friend! What a character. I thought he was awesome. He personally helped me with my car purchase. I came to window shop and left with the perfect car. The staff was amazing and the process was seamless. Highly recommend OC Welch!!!
Great customer service and very knowledgeable staff!!!
I called OC Welch on 4/27/26 and by 4/30/26 they had my wife's Corsair delivered to my residence. We were able to complete everything by phone. John Evans, Kim Wells, and the drivers went out of their way to make the experience smooth and satisfying. No pressure, just welcome input and assistance. Car buying made easy.
My service experience was extremely impressive beginning with welcoming introduction by Robert Steckley and continuing with staff service excellence.
Awesome Experience!! I just bought my new Lincoln Nautilus and this vehicle is fantastic!! Very helpful and friendly staff. If you are in the market for a new Ford or Lincoln you need to go see OC!!
I had a great buying experience with Craig Redker! When I got there all I had to do was sign and drive away. I love my car.
Great selection of cars and Craig was extremely helpful and knowledgeable. Definitely will shop here again
I have always said I wouldn't get a Ford, however, Craig changed my viewpoint. I now have a Ford Edge and I am in love. Thank you so much for your help and extreme kindness!
Craig was wonderful. My wife and I went looking for a bronco, found the perfect one thanks to Craig.
If you need a car or truck this is the place, and the man to talk to is Craig Redker. I have bought most of my vehicles from Craig, he is by far the best, straight forward, and will get you in what you are looking for. So if your in the market for a vehicle give Craig a call
My wife and I bought her last vehicle from Craig Redker at this dealership. And I must say he is top notch. Craig found us exactly what she wanted and I truly believe he got us the best deal possible. Go see Craig Redker at O.C Welch he will get you in the car or truck you want.
Got it done quick, a first and big plus. Justin returned calls and was verybhelpful.
I went to check out some trucks recently and my experience was more then great, I was helped by Jacob who provided first class service and full transparency. Definitely would recommend him if you're looking for a new truck
I can’t thank O.C. And my salesman Sam enough!! This was my 7th vehicle that I have purchased at O.C. and everything went great!! Sam was extremely helpful and the financing was quick and easy thanks to Chris Black.!!
Sales associate Sam Elliott was helpful, knowledgeable and a pleasure to work with making my car buying experience easier. I love my new Bronco! Thank you OC Welch Ford.
Tom was great to work with as he is both professional and personal. As a returning customer - third vehicle in seven year - I do wish they would improve upon the final process of the deal - it takes far too long to complete the deal once arriving at the dealership. Paperwork should be completely done and ready to sign when we arrive! Craig is also great to work with and will work to get you the deal you want.
Miss Tonya kept in touch with me through the entire process. When I called she provided me with prompt information relative to my vehicle. I received no less than 4 calls when the tech found additional maint required. This is the service I expect from the #1 Ford/ Lincoln dealer in the country and they didn't disappoint. R/Mark Bernhard
What a great experience! I'm an inexperienced car buyer, but both Tom and Craig made it a pleasant and seamless experience. They walked me through everything, and answered all my questions. I highly recommend OC Welch and the Lincoln buying process.
Having just bought a car for my son in Ohio two months ago in a nightmarish hassle, it was a 180-degree experience dealing with OCWelch. I love the car, am confident I got a fair deal, and was blown away by how quick and efficient every step of the process was. They really treated me right. Special shoutout to Paul Mitchell in sales. He was knowledgeable, great to work with, easy to talk to, and lightning-fast with responses. Nothing people hate about a car-buying experience surfaced in my experience. Dealership was good and Paul Mitchell was even better. Look him up!
We purchased our Expedition from Charleston. It needed to be serviced a month later due to the engine light coming on. The service department was a nightmare to work with. After 10 days, it was repaired and ready to pick up. On the way home from picking up my "fixed" vehicle, the engine light came on again. I decided to take it to OC Welch. Ross Munro was our service guy and was AMAZING. He kept me informed about what was going on. He diagnosed and repaired my vehcile right away. I have not had a problem since. 10 stars I highly recommend.
We are very satisfied with our online buying experience. Rudy Bruce exceeded all of our expectations during the whole process. Job well done!
O.C. Welch didn't have the model and color that I wanted, but found it at another dealer a few hours away. They went and picked the vehicle up, prepped it, and delivered to my home. Above and beyond service!
Gus was outstanding. Go see Gus Martin at OC Welch Ford and Lincoln. He'll get straight to the point, and he'll give you an awesome.
Gus was outstanding, professional, and to the point. Go see Gus Martin @ O.C. Welch Ford & Lincoln.
Just picked up my Mach e. They applied the ceramic coating, and had it charging. All arranged by Chris my sales person.
The salesman Tom Landry found rebates for me that I didn’t know I qualified for and even gave us a loaner to take home while the service center finished prepping our brand new car. The loan terms were great and there were no hidden fees to complete the sale. The Lincoln Nautilus is exactly what my wife and I were looking for. The finance department was wonderful as well! Thank you all, I’ve already told all my coworkers and family members about the experience and even though I don’t want to buy another car for a long time (we love this one) OC Welch will be at the top of my shopping list.
Great group of people especially sam Elliott. They make things super easy and are fast getting you out the door and on the road
I recently had the pleasure of working with Sam Deen at OC Welch and I couldn’t be more satisfied with the experience! From the moment I walked in, Sam was welcoming, knowledgeable. He truly went above and beyond to make sure I found the perfect vehicle that fit my needs. The entire process was smooth and stress-free, and I never felt pressured or rushed into making a decision. Sam answered all of my questions thoroughly and took the time to explain every detail about the truck. If you’re looking for a professional, personable, and trustworthy salesperson, I highly recommend asking for Sam Deen. Thank you, Sam, and the entire OC team for an outstanding car-buying experience!
Mrs. Quilla and Mr. ANGEL very professional, I asked and they delivered. This is the best birthday gift to myself. Thank you both.
My buying experience was handled so well. I got an excellent deal and the paperwork was so easy to complete. I always go to OC because he stands behind what he sells with excellent service.
My salesperson was Mrs. Rountree and she was the greatest. Got me a vehicle and went beyond her job. She was hospitable. She will make sure you're right.
Mrs. J. Rountree was an excellent sales person. She went beyond her job with getting us the vehicle we have. Great woman.
Wonderful service! Fast and professional!
Mrs. J. Rountree was an excellent sales person. She went beyond her job with getting us the vehicle we have. Great woman.
I had the best experience when buying my first car!! Everything was explained super well which helped me feel confident and comfortable with my decision. I absolutely love my BRONCO!! I got it at a great price and I was helped to find a payment plan that works for me. I didn’t think buying a car was in my books anytime soon but OC made it happen :)
I had the best experience when buying my first car!! Everything was explained super well which helped me feel confident and comfortable with my decision. I absolutely love my BRONCO!! I got it at a great price and I was helped to find a payment plan that works for me. I didn’t think buying a car was in my books anytime soon but OC made it happen :)
Had my car serviced on wed. 11-27 very please with Megan Therion she went over and beyond to answer my questions and correct the problems with my phone. She is very professional and wonderful to work with. She assisted with the computer/phone to activate lincoln pass. I am very thankful for everything she did.
Brian Hale service advisor at OC Welch did a great job communicating with me in a timely matter, was very friendly along with the rest of the staff there. I would definitely recommend them for your service needs.
Very satisfied with quick service center at OC.Service Advisor Tracy Green was great. Would recommend this dealership to friends.
Great experience smooth sale, recommend OC welch and Great staff people Max Cosentino
I had a very good experience with this company. Everyone was very professional and very helpful. Thankful for the Ford Explorer we bought from them!
Great experience smooth sale, recommend OC welch and Great staff people Max Cosentino
My new truck.
Sam was my salesman who helped with the purchase of the jeep. I couldn’t recommend him enough super laid back, not pushy. Didn’t try to force the car on me by any means. Gave me all the information I asked and made it a painless quick process. When I go back I will definitely be using Sam again in the future.
I recently purchased my 2024 Ford Bronco Sport on November 16th, and I couldn’t be happier with my experience! Mr. OC and his team at OC Welch were incredibly nice and helpful throughout the entire process. They worked hard to get me the best deal, and their dedication truly made a difference. I’m thrilled with my new purchase and highly recommend anyone reading this to stop by OC Welch Ford. Whether it’s for the holidays or an impromptu purchase, they’ll take GREAT care of you—I guarantee it! Thank you, Mr. OC and team, for an exceptional car-buying experience!
Service was quick and efficient. People were pleasant. Parking was a nightmare.
The best car buying experience! OC was very involved with the entire process. Without having much time to spend looking for a car, OC found exactly what I was looking for with an amazing deal - even giving me a better deal on my trade in value than I expected. A week after I bought my car, I received a package from OC's dealership which included leather care for my seats. This goes to show OC's excellent customer care. I want to thank OC and his team for their time and this wonderful experience.
Just wanted to give a HUGE shoutout to OC Welch Ford Lincoln for helping me purchase my beautiful Lincoln Aviator! Ian Compton was the most phenomenal salesman and made our car buying experience hassle free! His professionalism, integrity, and patience will most definitely have me coming back for another vehicle in years to come!
Great place with friendly people backing great American Brands. The staff is helpful with anything you need.
I have had several opportunities to work with OC FORD on my truck and each time I have been very happy with the service experience from start to finish.
We want to send a big THANK YOU to O.C Welch who provided golf balls, with our logo, during the Tee It Up for Life 2024 Golf Classic benefiting The Pregnancy Center & Clinic of the Lowcountry. We so appreciate your support of our non-profit here in our local community!
I had 2 days in a row dealing with the Quik Lube service department for my vehicles. The young lady that greeted me made sure that I knew exactly what my vehicles required for the mileage on them was extremely pleasant and made me feel that I and my vehicles were important to her. On my older vehicle, she came to me and explained the additional service requirements and asked my permission to complete them prior to any work being completed. I informed her of a problem that I was having with my low tire pressure gauge. This was taken care of in a very timely manner. This young lady and this department are exactly why I continue to deal with your organization.
I had an awesome experience just this past Wednesday in taking my 2019 F250 in for The Works. I met a new face for me at OC Welch Ford-Lincoln that brought me back to days of old. She treated me like she was genuinely concerned about my vehicle and of the service that I can expect! Every detail of my vehicle was covered and of suggestions that I needed to move forward with in the near vs later. She reenergized my level of trust, service expectations and of customer service. Thank you Tracy and OC for the experience! Rick Reed
I received outstanding dealership service on my Nautilus and give a shout out to Meghan for her greatly appreciated assistance.
I cannot say enough good things about O.C. Welch. I bought a used car there eight years ago and it's the best car I have ever owned. They go above and beyond to take care of you after the purchase. I am a customer for life.
Very nice experience. Staff is super friendly and effecient.
Thrilled with my new fully loaded Camaro 2SS from OC Welch in Hardeeville, SC! Big shoutout to Mr. Sam, Mr. Blake, and Mr. Angel for going above and beyond with top-notch customer service. Mr.Sam also was kind enough to gift a care kit with a wise advice “ Hey kid, Take care of your Machine ”. From the first hello to driving off in this beast, the experience was seamless. Highly recommend these guys for your next dream ride!
Very busy place, good service takes time and well qualified persons. OC has both. They work hard to make their customers smile Thank you
excelente service, we really got what we want. Samuel was a wonderful salesman ‍
Tracy at the service desk is amazing!! I dropped my car off the day before and all work was done before my appointment time the next day!!!!!!
excelente service, we really got what we want. Samuel was a wonderful salesman ‍
I had a very pleasant experience with OC Welch Ford. I really like my truck but did not answers to all my questions. The online and downloaded manuals were not a lot of help l would have liked more explanation of the features of the truck
Stopped by this dealership to browse some of the Lincoln Navigators, Marifel made my stop a lot easier and gave me details on the exact car I was looking for! Thank you and will be stopping by again in the future.
Jocquilla was very attentive and made the whole process of trading and buying smooth.
Great price fast service no hassle and came to my home
Great service and people!
Sam Deen Great guy am helped me out to get my new truck
Gor right in at appointment time and no wait. Done with my service maintenance in about an hour and out.
Another great deal from O C Welch I have always received great service and great deals when buying my new Ford or Lincoln from O C. They offer pick up and delivery when you need service Thanks O C
O.C. Welch Ford Lincoln is a wonderful dealership. The Lincoln service is by far better than in department within 200 miles. I appreciate my service advisor, Megan Theron , for all she does to keep my Lincoln running as if it was new!
I’ve been to this dealership a half dozen times. I have met only very courteous people. In sales & service. I purchase my Lincoln and have had it serviced. On all occasions 5 star. ASP
Always have a great experience at OC Welch Ford. It’s a personal experience every time, and I will continue to do business with Mr. Welch and Chip. Thank you O.C.!
Our recent lease of a Ford Mustang GT was an amazing experience with OC Welch Ford. We unexpectedly chose to lease. Having never leased before, we were uncertain of what to expect. From the salesperson to the finance manager to the owner, this dealership efficiently, graciously, and professionally walked us through the whole process in a matter of hours. We feel they respected our time and our need for a vehicle. They were also patient while we checked insurance rates before agreeing to the lease, so we never felt pressured to say "yes" before performing our own due diligence. On the whole, our experience was a fantastic one, we would return in a heartbeat, and we highly recommend OC Welch Ford to anyone searching for a dealership of honest, respectful, and all-around standup staff.
We purchased a new vehicle and had a seamless totally professional experience that is rare when it come to purchasing vehicles. Sam Elliot was our sales person and Chris handled the financial site we were able to get all info etc ahead of time and provided back to them walked in and everything was perfect. Start to finish including Sam taking the time to walk through first hand all the features and how to set them all up 35 minutes back on the road. I greatly appreciated the efficiency of the process. Will return for future purchases.
In on time and out within a half hour!
Very helpful & polite, my visit was a pleasure!!!
Everyone was very helpful in finding us the car we were looking for. Monika was especially helpful, very patient and offered us something to eat and drink while we waited. She took us for a test drive that made all the difference in our decision to purchase a Lincoln. Jim found us the car with all the features we were looking for at a great price. Paul, the finance guy, was awesome in explaining all the financial info and benefits that were available to us, which were so good we got them all! Overall, our experience was excellent and we love our 2024 Lincoln Corsair Reserve with a panoramic sunroof.
My daughter bought her first car! She had an excellent experience and was very informed throughout the entire process.
Just received this beautiful 2024 Raptor R from O.C. Welch. Everyone on the team was great to deal with from start to finish, and follow-up has been spot on. Easy to deal with and great people to work with.
This dealership continues to struggle with vehicle mechanic shortages, and cannot perform all the tasks required for a 150,000 mile Factory Service. They require a second appointment (15 weeks apart) to complete the service. Call and inquire about this detail before taking your vehicle there. You start off at QuickLane, and then are referred to the Service Department for the remainder of the required service items for the Factory Service package.
Arrived for an oil change and system update. Lincoln service person was efficient, fun, and knowledgable. Even with a local system downtime, she handled the check in perfectly . Service was quicker than i expected. Car was clean and ready to go but i hated to leave the dealership canteen which had the best breakfast sandwich ever! May stop by just for food!
Raycon was quick to check me in upon my arrival. My vehicle was ready at the time I requested. I highly recommend the Quick Lane service.
Best Ford dealer in the Southeast hands down
Awesome experience purchasing a vehicle! Quilla and Angel were easy to work with, best place to buy a car in the lowcountry!
Ross Munro, Service Advisor, is knowledgeable, responsive, helpful, and courteous. It's rare these days, but incredibly appreciated. Thanks Ross!
O.C. Welch personally provided our family unparalleled assistance in the recent purchase of our Hybrid Lincoln Nautilus. He insured that our experience resulted in a happy customer. Our 2024 Hybrid Nautilus is unmatched in it's comfort, quietness and digital experience. O.C. Welch Ford Lincoln is definitely a great place to do business!
Quilla was very nice and professional sale person. The deal went through very smoothly. I’m truly going to enjoy my much need vehicle. So come to down to OC Welch ask for Jocquilla Roundtree.
First class people and service for the purchase.
Fui atendida por el mismo O.C Welch me trató muy bien y salí muy contenta con mi nuevo carro ❤️
It was a great visit for my Ford Bronco Sport and myself! Making my appointment with Michael was so easy! When I arrived Michael & Tracy greeted me. Tracy checked me in and was so awesome! She made me feel like family! I also met 3 great technicians, when they invited me into the shop to discuss my tires. While waiting in the main waiting area, I met John Evans. We had a lovely conversation. He certainly helped my waiting time go by faster. Thank you, OC Welch for your fabulous team!
Fui atendida por el mismo O.C Welch me trató muy bien y salí muy contenta con mi nuevo carro ❤️
I took my Ford Edge in for service of an electronics issue. Miguel Betancourt said he would correct the issue and within the hour he had it corrected. He was terrific.
Kayla managed my service timely with high quality and sensitivity, considering my need to be back on the Island for a Doctors visit.
Found an F250 from inventory. Called for a trade-in estimate. From the first contact, to sales, to finance, these are nice people willing to help you get the vehicle you want. Do the research, know your vehicle, trim level, and acceptable colors/accessories. Check for rebates and special interest financing. Having pre-approved financing can help. Know how much you afford, and how much you want to pay. If you remain patient and calm, they will help to make your purchase easy and pleasurable. Thank you O.C.
We had an Amazing experience with Oc Welch! Our Sells man Sam was amazing! We will definitely be back for our next purchase!
Very professional, gave me a fair price for my trade and every thing was on time.
I just left the storm ravaged area of Western NC to drive to Florida to move my Daughter up with me. We had been flooded in for several days and I left as soon as the water receded enough to drive. Apparently, I filled up my diesel truck with contaminated fuel. I was pulling a trailer when I lost power and was forced to find help. I was very fortunate to have been with in a few miles of O C Welch Ford. I limped my truck into the dealership but was told that they were weeks out on service and repair due to their own problems with Hurricane Helene. After explaining my situation to Rob Steckley, the service advisor, He contacted Rob for a diesel evaluation. My fuel filters were clogged from the contamination. They had been recently changed so we know it was the fuel. In a few hours, They had me on my way just in time to get my Daughter out of Florida as Hurricane Milton destroyed that area. I was so appreciative of them helping me out in a time of need and urgency. I can't express how thankful I am to the staff of O C Welch for what they did for me. Tony Lopresto
Excellent service as at best Lincoln Dealership around
I have bought dozens of cars in my life and have never felt so good about my experience as this used car purchase. What made this so unique and amazing was my sales guy Devon Fry. I did this purchase from New Jersey when I found the listing on line. I filled out a form to get in touch, and Devon reached out to me by phone. It was a rainy Saturday, and the normal pictures of the car were not completed yet. Devon went out and took a bunch of photos and texted them to me. That was just the beginning. Everyday after he stayed in touch and reported back to me about the questions and progress the car was making through the service that they do as normal procedure when putting a used car up for sale. Devon went above a beyond in making sure the car was perfect and I was satisfied by his answering every detailed question. I made a deposit to hold the car and he followed through with every step. Even today after I wired the payment and basically knew the deal was done, he spent an hour going to the Mercedes dealership to get me a window sticker. I had said from the beginning it’s always nice to have it because it gives all the details you don’t know about otherwise. And it’s good for my eventual resale. They are sometimes difficult to get as we both found out. But he managed. Even though I live over 700 miles away, I will use Devon again when I’m looking for another car. No pressure, no BS, just an honest hard working guy that goes above and beyond to make a car buying experience comfortable. Thank you Devon and thank you to O.C.Welch Ford Lincoln organization for having a fair pricing structure and following through with providing Blue Certification and fixing things that you don’t normally get taken care of. And all of this without asking and done via phone and text. This is the first time I have ever written a review but this time it was well deserved!!
Jay Marthers was outstanding. I test drove a Maverick on Saturday and was impressed. I told Jay everything I really wanted on a vehicle and he took me to the perfect one. Today I purchased it. Jay and everyone else I dealt with were very friendly, knowledgeable and helpful. Highly recommend Jay and the O. C. Welch dealership!
I met with Mr. OC Welch regarding some previous service, he took care of it in fine manner. Also Ms. Kayla Wilson, the Lincoln Service Concierge was really great, she was attentive and personable, I felt like I was in really good hands with her.
I had an amazing experience working with Jay Marthers at O.C. Welch Ford-Lincoln, Inc. From start to finish, he went above and beyond to ensure all my needs were met. His attention to detail was spot on, and he always got back to me promptly, making the whole process smooth and stress-free. If you’re looking for top-notch service and a seamless car-buying experience, I highly recommend Jay Marthers! He truly cares!
Chris Brubaker was very helpful and attentive with picking out a car that fits my needs and budget. He was very clear and forthcoming with info on the cars that He showed me. Transaction process with paperwork was smooth. I will definitely refer him to friends and family that are looking for a new vehicle. This was our sixth vehicle purchase from OC Welch because he stands behind the name!
Nice team to deal with and quick service at reasonable prices- and local too with interesting cars in lot!
Excellent Service!!!!!
I was given an appointment date and time. My vehicle was left in the Service line the night before. More than a week later (Hurricane Milton and Parts) caused quite an inconvenience. The vehicle is an F-150 diesel. There is only one diesel mechanic. The work was topnotch. The vehicle runs well. The lady cashier was extremely nice and made the inconvenience seem not so tolerable.
Never bought a car or truck anywhere else except at OCWELCH Ford. Great dealership and everyone is great there. Thanks again OC
The Notre Dame Club of Hilton Head thanks OC Welch Ford for the generous donation of golf balls to be given out at our 25th Annual Scholarship Golf Outing. This gift will allow us to support deserving students attending Catholic schools in Beaufort County. O.C., your continued participation in this event is appreciated. -Terry Garrigan, Golf Committee
Best customer service ever! Linda was nice and helpful
Sam Elliott was our salesman on October 5th. This was by far the best experience we have ever had in buying a car! Sam was extremely knowledgeable and friendly. He answered all of our questions and found the perfect car for us! Thank you for everything!
Had a wonderful experience with Sam. He went above and beyond for us! Highly recommend!
awesome guy!!! would come back
Great experience!
The service I received was excellent. They replaced my passenger mirror on my 2022 Ford Explorer in less than 40 minutes. I look forward to using their service department in the future. I highly recommend them!
Lovely dealership. I enjoyed working with them tremendously. No pressure to upsell. Just straight information. Very smart about their products unlike most dealerships I spoke with before purchasing from OC Welch. I would like to especially thank Marifel Morgan, my salesperson. She was pivotal in deciding to purchase that day and that dealership. She made us feel so comfortable and well-informed that we decided to purchase that day. Thank you, Marifel!
Very good service
We ordered a beautiful 2024 Ford Expedition from OC Welch, Blufton SC. Jay was our Sales person and the experience he facilitated was our best ever. We have owned 5 BMWs , 3 Mercedes ,3 Mazdas and a couple of classic 37 Ford trucks, yes we are Senior folks and know good when we experience it. If you want to be provided a first class buying experience go see Jay, a former marine, a dad and a gentleman.The car is amazing gave up a BMW and a Miata RF to go to one giant gorgeous ride. Very happy !! Hiltonhead residents
Sam Elliott is an Excellent Salesperson. Complete.
Just traveled from 2 states away to buy my new truck from OC Welch Ford! Have always heard what a first class guy OC was, and how well he treated his customers, so I decided to give him a try. I was particular about what I wanted in my new truck in the way of equipment, color, trim, etc., and naturally there were no such units available that fit my wants. OC agreed to special order it for me, and a few months later it finally arrived. When my wife and I arrived to pick it up, we were treated like family by the entire staff as well as OC himself. Such personalized service by all involved. Special thanks to Chris in Finance who so graciously stayed late taking care of all the paperwork, explaining everything in detail. A truly great experience! Would highly recommend for any Ford or Lincoln needs. “Go-See-OC” really is the place to be! Thanks OC !!!
Sam did a great job of working through multiple issues in transferring my new truck from a different dealership. Great in returning texts and very willing to find solutions before things became a problem. Would highly recommend him.
Service appointment setup was simple and flawless. Appointment time was met with happy and supportive customer care. Vehicle was delivered on time. Would only request to combine the “routine” service department (oil, filters, general maintenance) with the “something’s wrong” service department. I had to set up separate appointments and have to come in at separate times to have all my needs satisfied. Overall, they provide great service.
O C Welch has been a stable for me, I've owed several Fords & when needed, I have always purchased any parts needed for my vehicle from OC parts department. I've been pleased with the kindest & quick service . Ben, seemed extremely experienced & was kind to help me any way he could. Thank you for your knowledge & kindness
Recently purchased a car from Welch. Originally, starting my search via telephone with Mr. Landry (Sales person) who was very helpful, who was not...
At 68 years old of Welch and Paul Mitchell gave me the best car buying experience in my life and when I needed something done to the car they brought me...
My salesman, Jacob wilson, spent about an hour and a half explaining how all the electronics work. He also gave me his phone number to call him if I had any...
Always quick service and great deals on their new and used cars and trucks. I highly recommend this dealership. Bought several new and used vehicles here...
We met with Jay to look at the maverick. We were undecided on the xlt hybrid or lariat hybrid. Thank you Jay for being helpful in our decision process. We...
My name is Scott King everybody over OC Welch. I started to meet in 2012 when I bought my first ranger and then after that I just kept on buying every two...
I reviewed this location about 1.5yrs ago, and HATED it. But there were 3 people there when I recently visited that changed my mind. Linda in Parts, wow she's...
When it comes to Value no other dealer provides more, my honest and well experienced opinion is that you will not find a better dealer experience in the low...
We were driving from North Carolina to palm harbor FL for an unexpected death in the family. We were in our new motor home and unknowingly our exhaust pipe...
Bought a used truck. Salesperson was very responsive and helpful. Honored pricing quoted without gimmicks. Got truck serviced to sell. Didn?t hesitate at me getting a mechanic to check it out prior to finalizing sale.
My experience with OC Welch was Awesome! Everyone was so helpful & kind during the purchase of my truck. I drive from GA to South Carolina to purchase my vehicles from OC Welch. Craig & his staff are amazing!
Very pleasant person thought I was at another dealership. What an improvement. Very impressed keep you informed every step of the way
I've never seen O.C. so jammed with vehicles. Service is overbooked not returned as promised. Fortunately you have a wonderful asset in Rebekah I know she is new, but she's the best I've seen in dealing with your dealership. She was polite, concerned and managed getting my vehicle back to me For a business trip. She a keeper. Thank you William P. Paulmeier
These are some of the kindest people we have ever worked with, they made us feel at home and gave us the best buying experience ever.
Overall everyone was very helpful and treated me with respect. I will definitely recommend this dealership to my friends
Our second new car purchase from Sam Elliott at OC and couldn't be happier. We look forward in continuing business with OC in the future. Excellent sales, service and, customer satisfaction!
My wife's Lincoln MKC was in for a starting issue. Rebecca came on the scene and made the process easier with better communication.
Rick and Chris were fantastic! The pricing for both our new Expedition and our trade was excellent. The purchase process was the most efficient I’ve ever experienced! Thank you!
Excellent customer service. Bob kept me informed on the progress of my service and followed through to insured that it was completed in a timely manner. He was very professional and courteous. Thanks
This dealership is always great! In service, sales and delivery! It is my first choice each and every vehicle purchase!
Super friendly dealership they gave me the best rates around town and I’m only 19!
Very satisfied with Mr. Hale, Mr Zarkowski and Mr OC Welch. Great service and customer relations.
Rebekkah was very considerate, courteous, and promp. A breath of fresh air and a fine representation of OC Welch Ford Lincoln!
There were some issues with my service and lack of communication from tech team Rebecca stepped in and up to remedy everything and ensure my overall experience was positive. Because of her, OC Welch retained a customer. I appreciate every effort, every call she made to make things right. She is an asset to the company
The Quick lane team is great. My oil and filter change was done within a reasonable time. Special thanks to Victoria and Ralph.
Robert Steckley is the most professional and hard working service assistant at OC WELCH FORD.
Great people to deal with, everyone was very nice and did great work completed job ibefore they said it would be done
We had a great experience purchasing our Lincoln Aviator! Marifel was very welcoming and showed us several vehicles and was knowledgeable and able to give us details on all of our questions. Joe was great to work with as well when we were making our final decision. Everyone we met was friendly and helpful without pressure. We are very happy with our purchase!
My experience at OC Welch was out of the world! My mother bought a car about 2 years ago and couldn’t stop raving about her car and the service she receives. Upon starting my own car hunt, I quickly realized not all dealerships and sales people are made the same. OC Welch took what could be an exhausting experience, and turned it into an amazing one. I was all smiles through the whole car buying process, it was seamless and easy. Marifel, my sales woman, was patient and had great enthusiasm assisting me with my purchase. Joe, the manager, made sure I was taken care of during every step of the process. He does an amazing job overseeing every sale. Chris, the financier, answered all my questions and made me feel comfortable and secure in my purchase. I would highly recommend giving OC Welch a visit if you are in the market for a new or used vehicle.
I selected the car I wanted on line, and it was ready for me when I came to pick it w. It was detailed and in otherwise perfect condition. I couldn’t be more pleased.. Our sales rep, Brian, was courteous and extremely knowledgeable.
Marifel Morgan is a very good sales woman very knowledgeable and kind Will refer to many of my friends who need a vehicle from Oc Welch Lincoln in Hardeeville sc.
It was convenient for them to call and come out to my house to fix a recall on my vehicle.
Rob was amazing! He was extremely conscientious about getting me in and out, and getting me in a loaner. More folks should take lesions from Rob, all about customer service! Thank you, Robert!
All tho they have our car for a long period, my experience with Rebecca the service manager I believe was awesome!!! She knows her job!!! I am a retired ford motor company employee that I served 34.5 years with the company in quality control and few launches, we are from Michigan but now we spend 5-6 months in Hilton Head, and then go back to mi for the summer, again Rebecca is awesome, ,it’s nice knowing she takes care of the customer!!! My name is Dennis funke
Very professional, nice and courteous. She had my truck ready and detailed . I thank you
Easy to work with, good communications, and responsive to my concerns. Pricing was fair. Nice facility.
Scott was great to work with! Helped us find what we wanted. Everyone was so friendly and professional
Our experience with OCWelch Ford Lincoln was a pleasant experience. If you’re in the market I recommend you check with them!
Friendliest people- eager to help- committed to making our experience enjoyable and worry free. Knowledgeable and efficient service.
The pre-owned car folks are friendlier and more helpful than the new car salespeople.
Brian was excellent. No pressure and knowledgeable, he was a pleasure to do business with.
I had a wonderful experience here at O.C. Welch! Marifel was an awesome Sales consultant. She was great to work with, kind, and very helpful. This was the smoothest car-buying experience I have ever had! Tom, Joe, and Chris was also a lot of help and very kind as well. I would definitely recommend this car dealership to anyone looking for great customer service and a great car-buying experience because great customer service is hard to find but you will find it here at O.C. Welch!
Collin & Chip were very helpful, courteous, and customer happiness driven to make our pre-owned Lexus purchase a very satisfying and easy experience. We were pleasantly surprised by OC Welch's easy going but professional sales and car buying process. We highly recommend that you check them out too for your automotive needs.
Sam is the best car salesman I’ve ever dealt with very professional yet very friendly.
We’ve purchased many vehicles at different dealerships and OC Welch rates at the very top. The good people there don’t just strive for excellence, they epitomize it! It was the best, and no stress, vehicle purchase we’ve ever made. Joe Ferezy, sales manager, Brian Luna, sales consultant, and Chris Black, finance, exceeded our expectations with the purchase of our vehicle. They treated us as if we were their most important customers. They were very meticulous in every detail ensuring that we were happy with our purchase. Not only were we given a fantastic deal on, they went above and beyond taking great pride in delivering us a “just came off the showroom” vehicle. All around 5 stars for O C Welch, the dealership, the great people there, and especially Joe, Brian, and Chris!! We highly recommend them!!! Go see them for your next vehicle purchase, you’ll be happy you did!
Cars are parked all over making it difficult to park. Employees are friendly and professional.
Brian Luna and Chris Black were kind and professional. All around amazing to deal with. We are over the moon excited about our purchase. Highly recommend this dealership for professional, stress free car purchase experience.
Brian was very helpful and personable. Love the car and was happy with the experience overall
O C Welch personnel were attentive, courteous, knowledgeable and professional. My experience at O C Welch exceeded my expectations.
Joe Ferezy and Tom Landry made the experience of buying our new nautilus effortless. They are very knowledgeable and made the experience a pleasure.
Jodi and the crew always do an awesome job! Great customer service and always putting a smile on everyone's face. GREAT JOB JODI!!!
I felt the dealership was professional, kept their word, and would do business with them again.
Marifel Morgan provides excellent customer service! A great outstanding worker! Thank you Marifel for your service.
I was taught that the only things you can control is, your attitude and effort. Marifel is off the charts on both of these points! She made me feel like that she would work the hardest on getting me the best deal that she could!
Maribel Morgan did excellent job. Thank you Cris and Craig !Thank you for your service.
The manager and Mrs Morgan that sold us the car was very nice. Everything was excellent excellent excellent. I would buy another car from the dealership. Thank you very much Kirk Harrington
Everything about our service experience was wonderful and flawless from the initiation call to delivery
Maribel and Craig did a great job answering questions, highlighting features of the vehicle and most importantly staying in contact and communicating with us every step of the process. It was a pleasure buying a car from OC Welch! Anyone we saw or spoke with were very friendly - we felt welcome there!!!
After a poor experience at another dealership, I am glad to have met Joe and Tyler. They were each very helpful and, most importantly, did what they said they would do. Honesty and integrity are attributes that I truly appreciate and those two gentlemen displayed those attributes well.
Without the best Dealership I've done business with in my adult life...thats why I've purchased 3 Aviators from Craig Redker, Gm, of the Lincoln Store at OC Welch Ford Lincoln. They have a proven record of caring for my needs and they meet them every time I've done business there. They're professional and take time to show every option available with advice to help with decisions. I highly recommend anyone looking for a new/ used vehicle to (as said) GO SEE OC and if it's a Lincoln you want Craig Redker is your man. You'll be glad you did With highest regards, Alexander M Corley AKA Dj Poppa Crash Corley
Great experience from ordering vehicle to delivery. Craig, Brian and Gerald were very helpful and kind thru the entire process.
Lauren was amazing to work with! She made my car buying process so smooth. I looked at 3 separate vehicles, never once was bothered by me or all of my requests. She wasn’t pushy at all and really just cared that I found exactly what I wanted and was truly happy! I’d recommend her to anyone!
Had my recall done quickly and correctly. I was very happy with the service I received today. I will definitely be back when I need service again!
Everybody was very helpful in the service department thank you very much for taking care of me
3 vehicles no issues great service from start to finish. Thanks OC, Tom, Bryan, Craig and Chris for the attention to detail. My go to place for Auto questions and purchases
Bryan provided excellent service! He picked us up at the airport and walked us through the paperwork and gave detailed instructions on the operational features of the Lincoln Aviator that I purchased. Everyone at O.C. Welch was very friendly and helpful during the entire purchase process.
Great dealership, everyone was very helpful and nice. The salesman, Scott, was knowledgeable and made the transaction painless!! I would recommend to family and friends to go see O. C.!
Class act. Very professional quick. I would highly recommend. Joe, Tom and Chris did a great job.
Very professional, very courteous, excellent customer service. Very professional, very courteous, excellent customer service. Thank you!
Made it super easy to get everything done in a very short amount of time. Made sure we were happy and vehicle was clean and ready to go!
Had a great experience when I bought my vehicle. Aric was very helpful through every step of the transaction. In fact, I didn’t even have to leave my house as all paperwork was sent to me making this the easiest and smoothest transaction ever!! Aric answered all of my questions and continues to be helpful even after the sale!
Ms Nia White really got the ball rolling for me . I was directed to the right staff to get my vehicle the attention it needed. I pray all goes well with the fix. Ms White was very kind spoke will of the staff and really made me enjoy my visit and feel confident about the process.THANK YOU MS.NIA WHITE
The largest inventory of cars I have seen. If you can’t find what you want, it does not exist! Friendly knowledgeable sales people
The sales representative Jay was extremely helpful in navigating me through my various options. In the end. I was able to purchase the right vehicle for the right price
Joe and his team, Marifel and Chris, were very helpful and professional. They all worked to get us the right car and the right price.
Always a 5 star experience! It is a pleasure dealing with knowledgeable people with positive attitudes! I have been buying and having my vehicles serviced here for 21 years. I have enjoyed doing business at this dealership and sure you will have a great experiences here too!!
Brian was great! I live 4hrs away and would Make the drive to deal with him again.
Very quick and nice service. Got a vehicle while ours is in the shop thanks.
I received excellent service. The staff was pleasant, greeted me, spent time and explained everything. They answered questions and gave me options and I never felt pressured. It was a very good experience.
Excellent customer service from start to finish. They made the vehicle purchasing process very easy and enjoyable.
Blake was awesome to deal with! Super easy and painless transaction. Would definitely recommend to anyone looking to buy a vehicle.
I had a great customer experience! Scott was great and helpful and the rest of the staff was very nice.
Aric at O.C. Welch was very responsive and worked with me to get to a fair number on my trade and sales price. Aric was professional, kind and knowledgeable. Thanks!
Excellent service from both sales And service (quick lane) departments. The quick lane staff was efficient. They made a opening for my new car with fast repair.
Rob was terrific.got back to me when asked.almost 2weeks for the tech to diagnose the problem.almost another two weeks for repair,had to return same day to solve engine lite issue
First, the dealer location is close to me. Everyone in the dealer was friendly. My salesperson was very thorough and explained every feature of the cars i looked at. The finance person was also thorough in explaining the purchase options any was not too pushy. Overall experience was great.
When it comes to purchasing a car O. C. Welch Ford Lincoln dealership is exceptional by far. The easiest purchase I have ever made. Mr. Welch was very patient with me and understanding of what I needed. I got a better deal than I expected. The staff was very knowledgeable. I would highly recommend them.
Every person that we came in contact with was very friendly, helpful and competent. Probably my best car buying experience ever!
Another great experience! Blake worked his magic and got our vehicle into the service department as soon as possible. Kelly had a loaner car available and got us all set up! Blake kept us informed and responded to all messages right away. Our vehicle was fixed in a timely manner and works perfectly! Great job to Blake, Kelly, and Jodi for going the extra mile to get the job done!
Super dealer who believes in taking great care of his customers and so does his team! Miguel was prepared and very professional - everything was ready to go when I picked up my vehicle. All in all a very pleasant experience.
Thank you so much to Blake and the rest of the OC Welch service department for getting my car fixed so quickly and professionally . Blake went above and beyond getting my car in as soon as possible. Everyone I dealt with from Blake to Kelly to Jodi at checkout was a complete pleasure! I'll definitely be back!
Exceptional customer service. The buying process was quick and easy. I highly recommend this dealership!
All the people I dealt with were helpful and courteous, especially Jay Marther, our sales person.
The car was as described on the posting. Scott was great to work with - he made the process so easy.
Scott was absolutely amazing! We did not feel pressured at all to purchase the vehicle and even offered an extended test drive. He helped us get the deal we wanted and was super knowledgeable about Ford/Ford products! I would not hesitate to buy from Scott again!
This is my second Lincoln vehicle from OC Welch. Marifel, Craig, and Chris were fantastic to deal with. Marifel was also kind enough to deliver my new car to my house because I was so busy. Would not have to think twice on recommending anyone to go see Marifel at OC Welch to get a vehicle. You won’t be disappointed!!!
Great experience, fast, efficient, knowledgeable service. Scott was very easy to work with. Answered all questions quickly. Had the car I was interested in ready for me to test drive.
I was very Impressed with Marifel and the staff at O.C. Welch. The buying process was very pleasant.
Marifel was very helpful. She was very interested in assisting us in any way. I was very impressed with her customer service.
Enjoyed the transaction at OC Welch. Spoke with Collin over the phone and he was able to answer all my question and the vehicle was accurately described when I showed up to test drive. Blake was also great to work with and made negotiating a streamline as it may be. Chris, in finance was equally helpful and had me in and out in no time. Would recommend OC Welch and their team.
The dealership was very attentive and the buying process was very stress free. I highly recommend!
Sam and OC made my purchase an easy process. 3rd car we’ve bought from OC. TOP NOtch!!
Fantastic dealership, fantastic people. Every employee is extremely helpful and kind. Kelly, who helped me with my loaner vehicle, was super friendly and energetic and she had me chuckling the entire time. I can’t ever say enough good stuff about OC Welch.
Kept me updated the entire time. Answered all my questions and made my out of state buying experience the best I have had so far. Would do business again.
Sensational service. Trustworthy. I will never buy or service anywhere else. They always satisfy me. Great work Marifel!
I really appreciate the dealership and the time and effort they put in with their customers. They have so many wonderful options for anyone looking. They make you feel well taken care of and are supportive the entire car buying process!
Marifelhas been so very helpful. Always ready to assist above and beyond. Pleasant and kind.
Joseph Bernard was amazing from start to finish! Absolutely helpful and went above and beyond! I was very nervous to purchase a new vehicle and he made me at ease! I found the entire experience to be a good one! Everyone that worked with us was made sure we were very happy! I highly recommend!!
Great sales person and a great dealership!! Bought two different MKZ’ s from her. She gave us a great deal!!
Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
We had a great experience at O. C. Welch Ford. Sam was helpful, but not pushy and we were very comfortable working with him. We would highly recommend O.C. Welch to someone looking for a Ford.
Great experience today when purchasing a new vehicle Sam Elliott did a great job giving us options to pick from
Very easy and comfortable experience. Great at explaining and guiding a first time buyer. Thank you.
Charles was a pleasure to work with. He helped us find the ideal car. Thanks
Great experience buying my new Bronco from Sam Elliott and the team at OC Welch!
Tracy is helpful and informative. She has helped me in the past and the same has been true.
This was a great car buying experience. Tom was so nice and knowledgeable. Paul was also very nice and helpful. It was a great day for me!!
I’m very pleased with your mobile service. Ray was awesome. Jody was awesome and very convenient that Service the mobile van.
Gabriel the technician was very thorough and explained everything in detail. He was professional and handled everything with such ease. Gabriel is an asset to this organization.
Christopher Noland was my service advisor and he was very helpful. I only had to wait 30 minutes for them to let me know they needed to order a party and then I returned the next day for them to complete the repair.
Mr. Gabriel was very helpful and professional. He made sure my car got in and was serviced in a timely manner. I really appreciate his professionalism and his attention to the service of his customers.
They always treat me in great ways. Paul was very courteous and helpful. Seth,my young salesman was very good.
Seth was an excellent salesman . He wasn’t high pressure at all. I really appreciated that.
My service manager was very helpful in orchestrating some warranty work on my vehicle. It was done in a timely manner. Thank you.
Ross was so efficient and allowed me to get the service I needed quickly to be sure i was able to travel safely for work the next day.
Ross Munro was top-drawer from the first phone call to schedule my appointment. He was prompt, professional and made the entire service process go smoothly. A pleasure to work with.
My service experience was extremely impressive beginning with welcoming introduction by Robert Steckley and continuing with staff service excellence.
Got it done quick, a first and big plus. Justin returned calls and was verybhelpful.
Tom was great to work with as he is both professional and personal. As a returning customer - third vehicle in seven year - I do wish they would improve upon the final process of the deal - it takes far too long to complete the deal once arriving at the dealership. Paperwork should be completely done and ready to sign when we arrive! Craig is also great to work with and will work to get you the deal you want.
Miss Tonya kept in touch with me through the entire process. When I called she provided me with prompt information relative to my vehicle. I received no less than 4 calls when the tech found additional maint required. This is the service I expect from the #1 Ford/ Lincoln dealer in the country and they didn't disappoint. R/Mark Bernhard
What a great experience! I'm an inexperienced car buyer, but both Tom and Craig made it a pleasant and seamless experience. They walked me through everything, and answered all my questions. I highly recommend OC Welch and the Lincoln buying process.
Having just bought a car for my son in Ohio two months ago in a nightmarish hassle, it was a 180-degree experience dealing with OCWelch. I love the car, am confident I got a fair deal, and was blown away by how quick and efficient every step of the process was. They really treated me right. Special shoutout to Paul Mitchell in sales. He was knowledgeable, great to work with, easy to talk to, and lightning-fast with responses. Nothing people hate about a car-buying experience surfaced in my experience. Dealership was good and Paul Mitchell was even better. Look him up!
We purchased our Expedition from Charleston. It needed to be serviced a month later due to the engine light coming on. The service department was a nightmare to work with. After 10 days, it was repaired and ready to pick up. On the way home from picking up my "fixed" vehicle, the engine light came on again. I decided to take it to OC Welch. Ross Munro was our service guy and was AMAZING. He kept me informed about what was going on. He diagnosed and repaired my vehcile right away. I have not had a problem since. 10 stars I highly recommend.
We are very satisfied with our online buying experience. Rudy Bruce exceeded all of our expectations during the whole process. Job well done!
O.C. Welch didn't have the model and color that I wanted, but found it at another dealer a few hours away. They went and picked the vehicle up, prepped it, and delivered to my home. Above and beyond service!
Trisha and everyone at O. C. Welch were most helpful and extremely tolerant answering my many questions, about the truck, the purchasing process, etc. They put me at ease throughout what can sometimes be an ordeal. I’m very fond of my truck, appreciate the peace of mind from the certification by Ford, and am grateful to have come by it in such a pleasant atmosphere. Absolutely recommend this dealership and Trisha especially.
As I previously mentioned, Sam & the team were excellent at helping me purchase a new truck. Very courteous and respectful professionals. Thank you again to everyone who helped me @ O.C. Welch
O. C. WELCH Ford and service advisor Robert Steckley was outstanding in turning our situation of alternator and water pump issues to get me back on the road. I appreciate the great communication, service and professionalism you provided. Highly recommend for all your service needs. Thank you Robert.
O. C. Welch service center exceeded my expectations. Tracy was very professional and provided excellent customer service. I will recommend this service center to others. Thanks for making this a positive experience.
Oc Welch and crew truly care about their customers, that's why I keep going back. I trust my salesman tom Landry , I've purchased 4,cars from him. Always is honest and I'd buy from him again.
i arrived a little early than my appt time and service rep (Gabriel) got me checked-in and moved my car back for the appointment. He gave me an estimate time of completion and was exact. Gabriel was very courteous and professional.
O.C. Welch is lucky to have someone as nice and friendly as Tonya. Answers all questions. Makesyoufeel like a VIP!!
Everyone was polite and helpful. They had me in and out in no time. Highly satisfied
Tracy in was excellent, providing timely and excellent customer service despite being short staffed. She and her staff were super!
Very easy process! So far I’ve been very happy with my purchase and thankful I went to OC Welch!
I had a fantastic experience with O. C. Welch Ford, especially working with Tracy. The service was excellent from start to finish—professional, friendly, and efficient. They offered very competitive pricing without cutting any corners, and the turnaround time was impressively fast. It’s clear they value their customers and take pride in what they do. I highly recommend O.C. Welch Ford and Tracy to anyone looking for reliable, top-notch service ford their Ford or Lincoln. Thanks Tracy & O.C. For great customer service.
Paul did a fine job . The dealership with tom Landry and Craig sealed the deals for me. I trust them both. Very happy with my new Corsair , a step up from my last one
Our purchase experience was very positive. Paul Mitchell provided good perspective and Paul Tindall was helpful and detailed. Thanks for everything!
Judith was very helpful and detailed, she was available when heeded and advice was good
My recent purchase was a very pleasant experience. Tom Landry and Paul Tindall are very knowledgeable and professional. This deal happened because of my pass experiences with Tom Landry. I tell what I need and OC Welch delivers.
OC Welch always listens to my concerns when bringing my car in for service. My car was serviced in a timely manner. The tire that needed to be replaced due to damage from road debris was waiting for my car when I arrived. Tonya reviewed all the paperwork with me so I understood what was done. They have a great waiting area.
Mr. OC Welch and his staff always gets the job done! Thanks for everything! You are amazing!
Service department doing nice job. Work completed in timely fashion. New service mgr doing an excellent job.
Tracy and her team are the very best! I'm always in and out quickly and they do a wonderful job of keeping my F350 SD running at peak performance...Thank you again Tracy Randy
Robert was very polite and informative, answered all my questions and was available when needed
They have done a great job and the kindness was off the charts you go O.C. Staff
Excellent customer service by Jocquilla - unfortunately my daughter changed her mind about the type of the car - was ready to purchase but a few details were a no go for purchase .
In for an oil change and tire rotation etc. car was delivered back to me, washed and sooner than expected. First class service!
John Evans was prompt & professional,provided important Lincoln videos even before car delivery..Excellent!RJArb
I have been doing business with OC for over 30 years. It is only place I would ever go to. You are the best.
Trish was helpful and went out of her way to make sure we had a wonderful car buying experience. We would happily work with her again!
The best buying experience I’ve ever had. Tom Landry is an EXCEPTIONAL salesperson; so good that I came back and bought a second car, which is something I’ve never done before. The communication with him and his manager, Craig, down to Paul the finance manager was top-notch. Everything was seamless. Tom and Craig went above and beyond to find me a very specific vehicle that I wanted. Truly the best in the business! Highly highly recommend!! Go see Tom if you are in the market for a car here!
Went in for an oil change, it was pretty quick, didn't wait long at all. Great customer service.
I have become friends with tom Landry over the last 10 yrs. I trust him immensly. I've never had to ask him if it's the best he can do , I know it is the best. I shopped other cars but couldn't leave my friends over at welsh Lincoln's no other car I looked at for that price compared to Lincoln in looks and quality. I'm thrilled with my new color Corsair. Received some nice compliments on it already. Tom hooked me up with the better level which has many more amenities which I love. See tom Landry for all your Lincoln needs he's a trustworthy man.
I had mobile service performed for 2 recalls. Ray, the tech, was great. on time and very professional
Great experience with purchase and trade in process. The time spent was very efficient and better than many other previous purchases times at other dealers.
My first time getting my Lincoln serviced & I was extremely impressed! Mr. Elias was personable & kept me informed on the progress. Customers love a friendly smile! Keep up the good work!
Everyone what was great and really cared for me and the purchase of my vehicle. Would recommend Rudy and the dealership to anyone.
People are very professional and easy to work with. We have always received great service from them.
VERY PROFESSIONAL AND COURTEOUS. WELCOMED ME RIGHT AWAY AND GOT ME TO THE CORRECT SERVICE PERSON WHO WAS QUICK TO GET THINGS GOING,
Great easy to deal with and communicate. In and out very fast and efficient. Thanks
Love this Dealership. Craig Redker and John Evan’s made leasing my new Ford Escape very professional and easy. Thank you O.C. For having such a great crew. I highly recommend this Dealership
Tracy Green and her crew ---excellent they took my car on time... explained the service needed and told me the credits had achieved
Every one we worked was both pleasant and professional. Trisha in particular went the second mile, even after the purchase.
Great customer service from Tracy. I was there for my first oil change, and it was done very quickly.
Mr. OC is the Best Ford dealer in the area. After 5 cars with a competitor that let me down, OC delivered twice without any issues. Go see OC!
Amazing dealership from the purchase of 5 vehicles over the last 1.5 years through the conceriage service for all the vehicles. Wonderful experience start to finish and the relationship continues on.
I recently had my vehicle service for a safety recall, and overall it was a smooth and positive experience. They handled the repair efficiently and left a loaner vehicle for my use.
Good experience. Paul worked hard to find us the vehicle that met our requirements. We appreciated his efforts very much and are happy with our new Corsair. They forgot to leave the windows sticker in the car. We always like to keep it. I thought that was SOP but maybe not for this dealership. I should have requested it.
This is my second vehicle purchased, and not going to be my last. Loved the Lincoln service before, and now looking forward to the gorgeous brand new Lincoln facility for sales and service opening soon! I may come to the new space just for and extra oil change!
Tracy Green was excellent and attentive in answering my questions. She really explained all the repairs well.
Tom was professional, personable and helpful. No high pressure sales tactics. He made the purchase process as enjoyable as possible.
An extremely smooth and pleasant experience. Very professional! John was very communicative and ready to assist immediately upon my arrival at the appointed time. Thank you
You need more employees in sales. Sam Elliott has too many irons in the fire. A great salesman but has to run all over the dealership.
Paul was a big help walking me through the purchase of my corsair. He also stayed after hours to accommodate my needs as a customer.
Very easy purchase. No pressure, vehicle sold itself. Very little haggling. Appreciated sales reps professionalism.
Paul, Craig and Paul made this the easiest car transaction ever! Friendly, knowledgeable folks, no pressure and great service.
Service was fast and on time. Thanks for the great service. I will definitely use OC Welch again.
OC Welch Ford has always been very accommodating and fair with their negotiations when purchasing. Just bought my second truck from them and was very happy with salesman Sam E. He, and everyone I dealt with were very down to earth, not your typical pressure tactics found at some competing dealers. I would highly recommend OC Welch Ford if your in the market for a new or used vehicle.
Once again, Tracy took exceptional care of me and my vehicle during routine maintenance. It’s always a pleasure walking in and being greeted by her—she’s consistently professional, friendly, and accommodating. From the moment I arrived, Tracy was ready for me, knew my name, and had everything prepared to ensure a smooth and efficient visit. She truly goes above and beyond to provide outstanding customer service. The entire experience was fast, seamless, and professional. She also made sure the recall work was completed, which I greatly appreciated. A true professional—I highly recommend working with Tracy!
Relaxed atmosphere. Respectful and didn't try to "over-sell." I appreciated the straightforward approach. I haven't purchased a car in several years, so I wasn't looking forward to the negotiating process. Their pricing is firm, but fair.
I highly recommend this dealership for their customer service . John Evan’s was very helpful and very knowledgeable in the leasing of my new Ford Escape . Anyone in the market for a new car go see John . Bravo O C and all at Ford/Lincoln for a helpful and professional experience.
Paul Mitchell and his team were so helpful during this transaction! Stayed late just to accommodate my needs! Thank you Mr. Mitchell! Beautiful car and comfy ride!!
Good afternoon, My appointment started art 9:30 AM on the 24th of February. Mr. Munro took my letter requesting I get my rear back up camera replaced due to a recall. We took a few minutes and then I proceeded to the waiting area in the showroom. About 15 minutes went by when Mr. Ross came in and told me the recall has been put on hold and Ford Motor Company was only doing the recall on Mustangs for now and I would receive another letter when it was my make of vehicle being recalled. All went well and I only spent approximately 30 minutes at the dealership.
My service was speedy efficient. I was given a loaner car and the work done on my vehicle was earlier than promised. Everybody was courteous. I was very happy with the entire experience.
Muy buena atención y rápido me atendieron quedé muy satisfecha muchas gracias por el buen servicio
Super great service and very professional! I am happy from the beginning to the end!
Having representation at the service area like Christopher Noland can only elevate O.C. Welch’s already fine reputation. Super accommodating to me when he absolutely didn’t have to be. Excellent. And the service was 1-2-3.
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