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Trish was very professional and helpful with the purchase of our 4 new Ford Transit vans! Highly recommend OC Welch and Trish for any vehicle purchases.
John did a great job delivering my new vehicle. All paperwork, prep and keys were ready when I arrived, and the transaction took only ten minutes to complete. My only complaint is how congested the property is at OC Welch. Very difficult to navigate safely.
The service at OC was top notch, whatever they are paying Mr Evans, its not enough!
john is very attentional to our needs , he is promo and what he says he does , gave us very good service many times , i wish that oc welch would have more john evans working for him
We had an excellent experience with Tom Landry and the team. We completed our sales process via phone, digital signing and our gorgeous Navigator was delivered to our home in another state. The communication was clear and efficient and the entire sales process was smooth and stress free. 5 stars all around. We are grateful and love this vehicle!
Tracy, the quick lane manager, was a polite and efficient professional. She kept me informed on the progress of the service on my truck,and informed me of the dollars available for their rewards and rebates. It’s people like her that keep me coming back to O.C. Welch Ford.
Got excactly what I needed thanks to Sam Elliott at OC, thanks again!
Meredith , the Quick lane advisor immediately took care of my vehicle. I had a nail on my right rear sidewall and needed my car that day. She checked to make sure that a new tire was available. Fortunately it was and before I knew it the car was done. Thank you again for your help!
Gabriel Elias was great
My sales consultant was Ian and he was of great assistance throughout the entire process. I spent a great amount of time researching the pros and cons of an half dozen vehicles before deciding on Ford. Everything throughout the process flowed smoothly and I’m enjoying my new Ford Ranger truck.
Was extremely helpful with the buying experience!
Ian was the best! I came in knowing what I wanted and he was able to get me in and out quick and out the door fast. Highly recommend buying a car from OC Welch and asking for Ian!
OC Welch, made the transaction seamless. I asked for pictures since I was purchasing the truck on the scene and they provided everything that I ask for. Closing on the vehicle took less than an hour and I was on my way home with my new work truck. I will definitely buy another truck from them.
I had the BEST experience at OC Welch in Hardeeville! From the moment I walked in, everyone was so welcoming and genuinely helpful. Seth was my sales rep and he was absolutely incredible so patient, knowledgeable, and made the whole process fun and stress-free. He let me look at everything I was interested in. Didn’t pressure me! He helped me find the perfect car and made sure I felt confident about everything. The finance team, Jason and Justin, were amazing too! They explained everything clearly, were super friendly, and made the paperwork quick and easy. I seriously couldn’t have asked for a smoother experience. I’m absolutely in LOVE with my new car and so thankful for the whole team at OC Welch. If you’re looking for a dealership that truly takes care of you, this is the place!
Very friendly, efficient, and I was out of there in an hour! This is definitely my "go to" place for service on my Ford Ranger XLT!
I’ve worked with this salesperson twice now and I couldn’t be happier. He honored my Ford A-Plan, took great care of me, and went above and beyond again this time. He made sure I received all my rebates, had my vehicle ready on time, and kept communication clear and transparent throughout the entire process. I wouldn’t buy a Ford anywhere else. Highly recommend
My new vehicle delivery was quick and uncomplicated. The vehicle was perfectly prepped, and John did a great job!
Everyone was very nice and helpful. All the people said hi and introduced themselves to me. Paul Mitchell was a good sales people. He continued to be patient with me offered me food and water and coffee. He took me to lunch at Wendy's. He even followed me home after the sale to get my wife to sign the papers. Paul Tindall was very helpful and could see my discouragement. He did all he could to make the financing fit my budget.
Mobile service was fantastic. Showed up on time. Professional, serviced the at quickly. Informed me of other issues I might have.
Dealt with Tom Landry, received outstanding service from him and the entire staff of the Lincoln dealership
Great attention to detail, strong communication consistency, friendly, professional
OCIE and the team are amazing! We found our dream car! Thank you so much!!
The entire sales team, Tom, Craig and Paul (finance) took great care of us. The sales process was a pleasant and professional sales experience. Thank You!
Courteous and professional
Had a tire issue. Came in and left my tire. They got the warranty to get a new one. Called me next day to install the tire. Really easy. Great customer service. I am very happy.
My visit there was very positive everybody is very helpful and friendly I will be returning for more service in the future
OC welch’s Ford Team specially Rob Steckley took great care of us when fixing some of the issues we had with our F150 lightnings, we highly recommend ford trucks and OC Welch for their excellent service!
Great buying experience! Got home and realized there was a dent from maybe a door but they got it taken care of quickly!
Great selection of vehicles and great customer service. Just moved to the area a couple months ago and very happy to find this dealership. Special shout out to Tom Landry. He made the whole experience a pleasant one.
Great experience! Great people!! I would highly recommend to anyone. Thank you for everything you folks do!!!
Traveled all the way from Florida to buy another new Ford from OC Welch Ford in Hardeeville, S.C. Great experience again, with super-pleasant staff to work with. Enjoyed the experience....AGAIN! Thanks OC !!!
OC Welch is a great dealer.
I recently brought my car in for service. I unfortunately do not know the men in the service department by name, however the service and professionalism was exceptional. I am very pleased with the service I received. The Service desk/Check out was a pleasure to deal with. Upon checking out, I had the pleasure of meeting Jodi. She was kind and professional, not to mention her knowledge within the business. Professionally dressed, a true asset to any company.
Sam is the best. We bought a total of 6 cars ! Bronco,EXplorer, 2 Maverick? ROBO, Bronco Sport, Transit Van forThe Zone.
Easy scheduling and on time deliver. Gabriel was very attentive
great service
Great place
Great guy to work with
Tracy did a great job handling my oil change. She is very professional and keeps you updated during the process
Gabriel was awesome. So accommodating.and took great care of us. So happy he could get us in right away.
Quilla was very attentive to my requests. A pleasure to work with, Thank You!
OC Welch is probably the largest ford dealership in a 100 mile radious which is a blessing and a curse. There is no where to park to get maintenance or look for a new vehicle. I had a problem with a former maintenance supervisor and told him that he cost OC a customer. Two years have passed and I have returned and the experience has been very pleasurable and will continue coming back and maybe even consider another vehicle in the future. Thanks for the opportunity to respond. Albert C Tuten Sr.
Seth was great. Straight to the point, no BS and very transparent. Was in and out quickly. Polite, professional and not afraid to tell you that he doesn’t know an answer but always went the extra mile and found out.
I would recommend Sam Deen for any new or used vehicle purchases. Sam went out of his way to take specific measurements for a Commercial Truck on the lot. Called me back in 20 Minutes after I asked -Good old fashion Southern Hospitality to this Yankee...lol THANK YOU Sam!!
Quick Lane good job, great people, Tracy and Meredith were wonderful. Loved the Mustangs and the Bronco Raptor.
Jacob and Rick made the process easy and will be back for any future vehicles
This is 2nd vehicle we've bought at this dealership. First is our Lincoln Aviator, 2nd our Ford F150 Lariat. The process with both vehicles was super simple. Long like they all are, but simple and smooth. Trish was extremely helpful, honest, and personable. Everyone at the dealership is so right on. Thanks y'all.
Great experience with Jason in sales and Chris in finance. Buying went smoothly. Both guys very attentive and answered all questions and concerns.. They arranged delivery for our new purchase.
Prompt, professional and courteous. Explained entire service and what may need further attention. Cashier service was excellent.
They were great. The recalls were fixed. The loaner was convenient. They washed and vacuumed my car, but the best thing was the customer service. John Evans got me started and Gabe was there throughout the entire process.Thank you Gabe. You are Awesome and he should be running that department. Thank you OC WELCH for taking care of me and my beautiful 2025 Harbour Grey Lincoln Aviator.
Sam and Joe were an absolute pleasure to deal with and I love my new van for my business… I will recommend OC Welsh Ford in Hardeeville to all my friends and business associates
Recently purchased a new 2025 Ford F250 King Ranch. Not the first time I have gone to SEE OC and definitely won't be the last either! The customer service is, as always, the best around and I could not have been more pleased with dealing with OC Welch Ford!
My service writer at Welch is Fridays efficient. My appointment was a nap to schedule. Waiting room is comfortable and this routine service went very quickly.
I recently purchased a Bronco from O. C. Welch Ford. They were fantastic to deal with and gave me a very good price for my trade in. They have a huge selection of vehicles to choose from. They also have a bunch of vintage cars to check out. Seth, Justin and Chip made the deal happen. Great team!
First time using their service department and everything went well. Great job.
Great people! They will definitely help you with whatever you need. IAN gives the very good advice on whatever you are looking for.
Quilla. Was a terrific sales person. The reason we bought from her was that my wife said Quilla was so nice and that she said let’s go back to her and see what she has for sale. She.sold us a used Volvo. Which is very nice and we are happy with the car.
Brought my F 150 in for recall work. Had to get software ipdated and rear camera replace ( which ot didnt need because it worked for 5 years just fine) I got an appt. 3 weeks out. Brought it in for the servicing. The camera no longer is able to use the magnifying option, where begore it worked just fine. The software was upgraded, but how can one tell unless it doesnt work. I emailed my service advisor the next day about yhe cameta problem, have yet to hear back. This was the first time i ever used them for service.. To be fair, i had an excellant experience buying the truck to begin with. I definetly would go back to buy another car from them. But no so much for service.
My Quick Lane service experience was exceptional, per usual. I have to vehicles that I maintain here and it's the best regular maintenance - all inclusive - I've ever had. Fast, with immediate feedback on the service itself. Also, for the first time, my wife and I ate at the deli they have in the dealership and had GREAT sandwiches, with free drinks as a compliment.
Quilla at O. C Welch was by far the most enjoyable sales woman to work with. She made the experience fun and far from stressful! Wonderful personality and phenomenal at her job. If I want another car- she’s the one I will go to! Strongly recommend! Thank you for everything!
Meredith was wonderful and the breakfast/lunch cafe is amazing.
I had an awesome experience here and would highly recommend! Trisha M and the staff at OC Welch Ford made the process very smooth and I appreciate everything! She was very knowledgeable and professional. Thank you again !
Sam was so great to work with!! Thank you!
Trisha Mittelbronn did a great job on finding me the best price and payment for a great truck
This is the 2nd car I’ve purchased from OC Welch and the will be going back when I need another car!
OC Welch Ford is hands down the best. Chip went above and beyond to make sure we got what we needed. From the moment we walked in the door, everyone was fantastic. I can’t recommend them enough.
Easy and quick with Sam!
Good experience in buying my new Bronco Raptor. Easy to work with, fair deal. Well done OC and team.
Best Ford dealer in US. I live in Minnesota and buy from OC in South Carolina
I have to commend O.C. Welsh for his commitment to the community! Once again, O.C. has provided support to the Notre Dame Club of Hilton Head for our annual golf tournament, supporting local Catholic school scholarships. O.C. has donated 132 sleeves of golf balls! This is SO appreciated! Character shows through actions! (Michelle Farrow, President of the Notre Dame Club of Hilton Head Island)
Best dealership in Florida. Best Service department in Florida. They care about their customers more than anyone else.
Sam Elliott was our sales guy . Traded in a F250 Turbo Diesel Lariat for a new Raptor! My husband wasn't sure at first but now he loves it!
Friendly staff and quick service even when I did not have an appointment.
Friendly people quick service.
Great service at the Quick Service center.
My vehicle was in and out fast. The whole service department was wonderful. Will be back for next service.
Wonderful. Quilla is absolutely wonderful. I am happy and excited. Tara Ard
We had a very good experience at oc Welch buying a certified Lincoln. Jocquilla did a great job answering all questions and made it a pleasure going to a car dealer. Definitely not like it use to be. Thanks Jocquilla
Quick Lane Service is great, but how can I be "Sure" I'm getting 100% full synthetic oil for all the oil added during an oil change?
OC Welch has been a staple in our community for years. Always reliable and friendly service.
With the largest inventory in the area, you will definitely find the vehicle that you will love. The knowledgeable staff are on hand to assist every step of the way before and after your purchase. I had a seamless experience leasing my Ford F-150. The sales team at OC Welch are fantastic!! Come see OC for a great buying experience!
I bought my new Escape from O.C. Welch Ford and was treated with the utmost respect. I was treated in a professional and courtesy manner from everyone involve. I highly recommend to all of my friends and family, and anyone looking for a great vehicle with friendly customer service and competitive prices.
Ms.Quilla at OC Welch made my car purchase easy, simple and stress free, she receives 5 stars from me. thanks Quilla.
Friendly agents, good listeners, and experienced advisers. Helped me with special order, selection of packages, delivery was easy, fast financing procass.
Jocquilla Rountree at OC Welch was the best! She made buying my new truck simple and painfree. Highly recommend her.
Jody my service manager at OC welsh ford really cares about the customer goes out of his way to help you through the process . He calls you to inform you about the repairs and when you can expect your vehicle to be done . Most dealers wait for you to call them. I would recommend OCWelsh .
Last summer I visited OC Welch Ford Lincoln. And had a terrific Quick Lane service experience, and more. So much more, in fact, I asked OC if I could come back to work with him and the team this summer. I am grateful, as he said yes. So I have elected to become a part of OC Welch Ford Lincoln. Are you considering a career where you can make an impact, working with a team and owner who are focused on serving the community? And making a difference? Then I would encourage you to consider coming to work with us, and to making use of our mobile service, in-store service, parts, and the great vehicle deal values that are offered. I have had the chance to rotate through used vehicle management and now sell on the floor, working out of the Lincoln building. I know others who OC has helped rotate to gain depth and breadth of experience too. If you're in the Hilton Head SC / Savannah GA area, whether in market, or wanting to see the vehicle collections of Mustangs, Lincolns, Ford GTs, and more, or to work in a business whose lifeblood is connection with customer and community, please drop by. You - and we - will be glad you did.
Working here has been one of those rare experiences where you actually enjoy coming to work every day. The team is solid — professional, funny, and supportive — and there’s a real focus on taking care of customers and employees. You can tell everyone takes pride in what they do, from the front desk to the service bays. It’s not your typical dealership environment; it feels more like a family that genuinely wants to help people drive away happy. If you’re looking for a place that values integrity, teamwork, and great service, this dealership sets the bar.
OC Welch Ford is the perfect place to buy your New or Preowned vehicle! I purchased my Mercedes and the manager I worked with Joe in preowned was exceptional!! Don’t wait go today you won’t be disappointed.
I'm glad to be back at Lincoln at O.C. Welch Lincoln. Great place to work !!
New employee, love working here.
Recently bought my new F150 here. it was my first car purchase, and everyone made it super easy and answered all my questions. no pressure to buy, just good vibes all around!
Good People, Good Service
Just started working here in the sales department. I have to say the environment here is great. Friendly coworkers and the managers made onboarding very simple and straight forward. Looking forward to my future with this company.
Everything was fixed and in a timely manner. Great response time, and professionalism. Thank you for taking care of my needs.
Professional, on time as promised, and fixed right! Exceeded my expectations. Would definitely recommend. Great staff
Recently had my car serviced at OC Welch. The team there was great!
Just started working here. It is a great place to work, my coworkers are great, and so are the managers. Come on down and buy a Lincoln or a Ford!
I have been coming here for 8 years and have always gotten great service.
Great environment, great selection to pick from and alot of friendly staff, I couldn't recommend OC welch enough
Charles Derrer did a great job and made my F-150 very easy. I would like to thank Charles and Chip Welch.
Great experience!!! Trisha was awesome!!! Would definitely buy from OC Welch Ford again.
Tom Landry at OC Welsh Lincoln was an exceptional sales associate. He was in constant contact with me and found the exterior and interior colors that I was looking for. He applied various discounts and presented me with a great deal. This was the best leasing experience I’ve had over the past 30 years. I should also mention Paul the financial associate. He was very patient and thorough and explained all the cost associated with my lease.
My wife and I had the most enjoyable experience recently at O.C. Welch in Bluffton, SC. Our salesman, Sam Deen, made everything easy, comfortable and stress free as we purchased a car and a truck. We highly recommend buying a car here and make sure you ask for Sam!!
Carolina was great! Amazing working with her! Highly recommend her help if you’re looking to buy!
Charles was a tremendous help in helping me select a car. I am delighted to be going home in a Bronco Raptor
Great team effort at OC Welch Ford; especially the Quick Lane Service Team! They are real pros!! Well done OC!
My husband purchased a used F-150 from Carolina. She was very willing to help make the purchase successful. We appreciate her enthusiasm ,her best effort and polite service . I can highly recommend Carolina!
My service rep. Mike, kept me informed throughout the process. He was knowledgeable and polite, a pleasure to work with.
1000% improved scheduling. Communication while waiting and wait time.
100% exceeded my expectations, from sales through follow up. Great job done by all..!
We couldn't be happier with our experience at OC Welch purchasing a newer truck. Thely Daust made the entire process easy and stress-free. She was friendly, knowledgeable, and took the time to understand exactly what we were looking for. A special thank you to Chip Welch, the VP, who personally came over to assist us. It was clear that both he and Thely truly cared about helping us find the right vehicle at a price we could afford. Their professionalism, courtesy, and dedication made a huge difference. We left feeling valued and confident that we got a fantastic deal. We highly recommend them to anyone looking for honest, customer-focused service.
Sam Elliott and Chris were extremely helpful at OC Welch. I highly recommend them and the dealership.
Was ok just takes so long to buy a new vehicle
This morning we had a very nice visit with Paul Mitchell who was very happy to help us drive a Lincoln Nautilus. I have never met a nicer - absolutely no pressure- salesman, and I have dealt with 100s of salespeople in my lifetime. If you go to this Lincoln dealer, we recommend you ask for Paul.
After 11 years, I decided to trade in my 2015 F150 for a smaller Maverick. I met Thely Daust at O C Welch who spent hours showing me both new and late model Mavericks on their lot. Thely spent hours helping me narrow my selection and then working with her sales manager to arrive at a deal which we both agreed to. I was very happy to drive away in my “new” 2025 Maverick. Thank you, Thely, for your patience and professionalism.
My wife and I just bought a brand new Lincoln from OC Welsh Ford Lincoln. Paul Mitchell our sales representative was fantastic. I cannot say enough about how easy this process was dealing with OC Welsh. I would highly recommend anyone in the market for a new or used Vehicle to reach out to Paul Mitchell I promise you you will not be disappointed
Tonya did a great job managing my service appointment on my Lincoln. Very professional and competent
Great service
Excelente service! Carolina Da Silva made the buying process supper easy. Highly recommend.
April is the best Service Advisor- always gets me what I need with a smile!
Great experiance. They had ALOT of inventory and found the truck I was looking for.
Excellent service and the Lincoln service department was great! Thanks for the timely communication.
Tracy Green at Quik lube is the only person Who knows what she’s doing with all the employees who are answering the phone calls she is extremely knowledgeable, Polite and caring person! Great asset to OC Welch! Thank you, Tracy…
Thely, chip and Chris where super helpful with the purchase of my Bronco. Thank yall
Great experience with everyone that I dealt with especially my sales person Sam Elliott. I would highly recommend doing business with this dealership.
We were interested in buying a used or new Lincoln Nautilus so we stopped at OC Welch to have a look at their inventory. We were met by Tom Landry and explained what we were looking for. It was late in the day and Tom stayed to show us the vehicles and explain the differences in the models. We had never been a Ford buyer before and we were looking to trade in our Lexus. Tom was very patient and took the time to tell and show us the different models. We were very impressed with his knowledge and Customer Service skills. We agreed to come back on Monday to review a few different models. Tom showed us 4 different cars that we were interested in and brought them to the front of the dealership for us to compare and make a decision. We spent several hours before we decided on a 2026 Lincoln Nautilus Reserve 2. Tom was outstanding throughout the entire process until we drove off with our new Lincoln Nautilus. We are both seniors and this is by far the best experience we’ve ever had in buying a vehicle. I apologize for the long review but it is important to call out outstanding Customer Service and Tom Landry has it. Thanks again Tom for switching us to a Lincoln customer. Sincerely, Bob and Carol Rebele
Sam was great during the entire car selection process. We weren’t planning on buying anything but Sam found us the perfect car! We would definitely recommend him!
OC Welch Ford has been selling vehicles to our family owned business for over 3 decades. We appreciate how hard OC, Chip and the rest of his team work to ensure a great buying experience. You build that kind of relationship based on trust and service.
Had a great experience working with Peter Bentley. So helpful and kind!
Peter Bentley was absolutely phenomenal and I would recommend anyone work with him if they are ever in the market!!!
Peter Bentley was great! Showed me a few new vehicles to check out
I had a great experience working with Peter Bentley! He was knowledgeable, professional, and genuinely listened to what I was looking for. I would definitely recommend them to anyone looking for a Ford!
Sam did a great job getting me into my new vehicle.
OC Welch Ford and Charles Derrer are just plain AWESOME! Great experience!
Sam was a true gentleman. He assisted me greatly with the purchase of my truck. Thank you Sam.
Davis was very knowledgeable and answered all of my questions to help me decide which car was perfect for me. Very professional and personable, highly recommend!
Absolutely exceptional team! Mr. Davis Brookshire and Chris black where a pleasure to deal with. I was out the door and in exactly what I wanted in no time ! If you value your time and actually work for your dollar and care about how far each one gets you then this is the place to shop for a new vehicle.
Me and my husband came in looking to test drive an explorer. Peter Bentley was great. Answered all of our questions and very attentive.
Thanks Sam for taking care of me. Had a lot of questions I didn’t trust a normal car salesman with and he treated me like a friend. Check him and Craig down in pre owned y’all 👍🏻
Davis was great! Very knowledgeable.
Davis was very helpful
Davis Brookshire was very helpful and made the buying process super easy. Buying a truck through him was simple and how every sale should go. Got me to the payment I wanted without any back and forth negotiating. Also delivered my truck to me. Would buy from him again! 5 STARS
If you are looking for a sales person who genuinely cares about her customers and provides a great buying experience, I highly recommend Carolina Dasilva and her associates, Craig and Justin. Thank you guys for making my car-buying experience a great one!!
Charles was fun to work with!
Best sales person I've ever dealt with! He was able to answer all my questions, and I found him to be sincere and honest, which is hard to come by. Thank you for all you do!
We have bought 2 vehicles working with Trisha Mittelbronn at OC Welch. With each interaction we felt more and more comfortable. She is willing to go above and beyond to provide you with the best experience possible. She is definitely someone I would continue to do business with and recommend anyone looking for a vehicle to ask for Trish!
We can’t say enough great things about Trisha at O.C. Welch Ford! We’ve had the pleasure of working with her before, and when it came time to purchase another vehicle, we knew exactly who we wanted to work with. Trisha is truly one of those rare salespeople who makes buying a vehicle an enjoyable experience. She is incredibly friendly, knowledgeable, patient, and most importantly, there is absolutely no pressure. She takes the time to listen to what you’re looking for, answers every question honestly, and gives you the space to make the decision that’s right for you. You never feel like you’re just another sale. There’s a reason we came back to Trisha, and after another great experience, there’s a reason we’ll continue coming back to her. She genuinely cares about her customers and it shows in the way she treats you from beginning to end. If you’re looking for a vehicle at O.C. Welch Ford, do yourself a favor and ask for Trisha. We wouldn’t hesitate to recommend her to our friends and family. She has absolutely earned our business and our trust!
Service was quick and complete. April did a good job.
Great service Telly is great!
Thish was very helpful in getting me the price that I was willing to pay
Very nice and professional!
Update: I just wanted to circle back to edit this review and mention what a great job Kate Porter did dealing with the FL DMV to get my registration squared away during a difficult time when I was travelling. A true professional. Thanks Kate! I was looking far and wide for a new F-150 and found a great truck at OC. John Evans helped me. The process was straight forward with no surprises. I would recommend him to anyone in the market.
Went in for an oil change and a recall everything was done very satisfactory on time. I waited for the vehicle and it was done within a couple hours.
I didn't start the day planning to buy a new truck but my old truck engine light came on and after a bit of math decided to trade up. Online inventory was easy and accurate so over to Welch I go. Mark in the used car department had me test driving the few I saw online in no time. Decisions were made and Craig and team made the buying experience quick. Very fair and honest experience. I was hoping for a 4 hour process and it sure felt faster than that. Love my new truck. Drives amazing. Thanks Mark.
Fantasic from start to finish top to bottom. Go see nick fair&honest!!
I had a fantastic experience buying from O.C. Welch Lincoln. My salesman, John Evans, was very attentive and walked me through every step with a lot of detail. They gave me a great deal and even hand-delivered it because I lived an hour away. Truly an amazing experience, I really appreciate the O.C. Welch team.
I purchased a cream puff of a 2004 Lincoln Ultimate in July, 2026. I dealt mostly with Paul Mitchell who is a hassle free professional. Every one I dealt with made this sale a seamless, e z & comfortable experience. This was not a big ticket sale. Surprisingly & happily Mr. Mitchell touches base with me periodically to see how the car & I are doing. I live in Charleston area. The drive to Hardeeville was well worth it. Most likey, I will drive to Hardeeville to have to have the O.C. Welch service department do scheduled preventive maintenance. Where ever you are in southeast S.C. or northeast Georgia, give O.C. Welch a visit. I do not work for O. C. Welch & I am not blowing smoke. Glen Hagreen Summerville
Highly recommend this dealership! They got my car back to me incredibly fast, especially considering we’re military and had a very quick turnaround before we had to leave. They were understanding of our situation, worked quickly, and made the whole process much easier. We really appreciated their help and excellent service
Great experience from start to finish. Ms. Tracy is so friendly and professional always.
I was unfortunately forced to look for another vehicle, due to an accident. Paul Mitchell and Kim were great to work with, listened to my requests and answered all of my questions. I was unexpectedly surprised with the ease of the transaction and the care they put into each detail. They made lemonade out of my lemon of a situation. :)
Purchased a truck from OC Welch Ford through a salesmen named Charles. He answered my long list of questions and provided me with a lot of confidence throughout the deal with his relaxed approach. The sales manager and finance manger - both named Chris - were a pleasure to deal with as well. We drove from Greenville to make this purchase and by the time we got there, the truck was detailed and paperwork was laid out and ready to go. Overall it was a great experience and I valued the fact that not one person from this dealership pushed any warranties or extras. I left feeling great about my purchase.
Excellent service from Trish, Chip, and Chris. Seamless process. Go see them for your new ride!
To: O.C Welch Ford-Lincoln, Inc. We have brought many cars through the years, but have never had a fantastic salesman as Samuel Elliot. Sam was extremely helpful and on August 18,2026 he sold us a 2022 Lincoln Nautilus. We spoke to him a very days earlier on the phone and told him what we were looking for and he looked quickly through their inventory and found one. Sam answered our questions, he was very knowledgeable and pleasant to speak to, with that being said we drove over 200 miles to look at this car. Sam was a very experienced salesman and the dealership should be proud to have on board and should be concerned for employee of the year! Thank you Samual Elliott Sincerely, Ronald and Joanne Pfendler Myrtle Beach SC
I had an awesome experience buying a 2026 Lincoln Nautilus from OC Welch Ford Lincoln! Paul Mitchell was personable, knowledgeable, and approachable! He made the entire process stress-free, easy going, and fun! I never felt like he was trying to push the car on me, but I also never felt ignored or dismissed. Buying a car can be an intimidating process, and I’m so thankful how easy and smooth it went! The finance manager, Chris Black, and the Lincoln Sales Manager, Kim Wells, were also great! I appreciate all of their attentiveness and kindness. It was a pleasure doing business there!
Had a great experience! Mrs. Thely was extremely helpful, friendly, and accommodating throughout the entire process. Since we were purchasing from out of state, she made everything so easy and went above and beyond to answer our questions and help us every step of the way. We were referred to them by a family member who had recently purchased a truck there, and we’re so glad they recommended us. The whole experience was smooth and stress-free. We truly appreciate all of Mrs. Thely’s help and would definitely recommend her and the dealership to anyone looking for a great buying experience!
What a great experience. Sales consultant, Carolina, helped us find the right vehicle for us. She was very patient and kept a positive, friendly attitude. They provided me with all of the service history and a list of maintance they had performed before listing it for sale. Plus, they provided me with a very detailed inspection they had done on the vehicle (I purchased a used truck) It was very easy to negotiate price as well. They gave me a very good deal on a fantastic truck. First time I have been completely satisfied buying a vehicle.
Excellent service yesterday. Everyone I dealt with at OC Welch Ford Lincoln was a true professional. Courteous, efficient and helpful. Ross in the service department is top notch. Thanks OC Welch Ford Lincoln!
Everyone was extremely professional and accommodating. The work was done as quickly as possible. I highly recommend O.C. Welch Ford to anyone who needs vehicle service or wanting to buy a new one.
Purchased a Dark Horse Mustang from Charles D. Excellent communication, good advice and an overall nice experience . Everyone was very welcoming at the dealership.
Very friendly staff. Did a great job with my car. Very nice waiting area. Will definitely be going back.
Outstanding- prompt & courteous!
Sam was my contact and as usual at OC I was treated very well. This is my 3rd vehicle purchased at OC and as crazy techs the vehicles get the service is still pretty old school, as it should be. Thanks Sam, Chris and OC. Cheers
Friendly, quick, and straightforward
I have been a customer of OC Welch Ford for more than 25 years. They have been able to satisfy my fleet needs as well as my personal vehicles. Their service department is outstanding, the staff is very responsive and knowledgeable. You can be sure they will work with you and never leave you stranded.
I was very fortunate to be helped by Thely in finding a new car to purchase. She was very friendly and got right to getting me the deal I wanted. I'll gladly be a returning customer when the day arrives to get a new vehicle. 10/10 experience.
Needed a new battery. They got me right in and fixed the issue promptly. Service was 5 stars. I took off 1 star because the waiting room left a bit to be desired.
Thely is awesome!!! Made the purchase very easy. Got three cars here and this is the best experience. Thanks.
O.C Welch is amazing always comes through for me! Thanks O.C appreciate everything you do
Thely was amazing! She made the process so easy and seamless! Would recommend her to anyone!
First time in for service. Everything was great and very pleased.
April my service advisor was extremely helpful and efficient. I had a little trouble with my car while on vacation. She was prompt and communicative. I really appreciate her help and would visit again if I needed to. Thanks, April!
As always, very pleased with my service. Came in to buy a new truck and while I was doing paperwork, the service man told me I was due for service while I was there. They knocked out my service before I was done with the paperwork.
Great experience buying an F-150 Raptor. Transparency and integrity are the best words to describe Chip and Peter. Thanks to these guys we have the truck we wanted with and amazing experience.
Jocquilla was very attentive and made the whole process of trading and buying smooth.
I bought a used F-350 SRW from them at the start of this year in immaculate condition and they made the buying process so smooth and worry free. They gave me a very good deal on it and were a dream to work with. I even got a call from them months later wishing me a happy birthday, their customer service is great! The company I work for also gets a lot of parts from them and Rick, Bob, and Arturo are great at getting exactly what we need in a timely fashion
Fabulous customer service. Excellent staff, enjoyable buying experience!
Charles is wonderful to work with! Very low key, pleasant, and professional. Listens to what the customer wants in a vehicle instead of pushing a certain one. Great service!!
Charles was the best and easy to work with!
So I rarely leave reviews for and I have never left a review for a car dealership company and in the end I didn’t even buy a car from but the crew at this dealership is special. They treated like they were selling a vehicle to a family member or a friend. From the salesperson (Carolina DaSilva )who meant in the lot while I was looking at the use Navigators they had. I worked with her supervisor Paul Mitchell who really understood my predicament with my current which was a vehicle broken down in a dealership across the street. Paul took the time to listen to me express my frustrations as I was there in Hilton head on vacation stuck in a rental vehicle. They work with me and my wife find a vehicle that we really loved. Their sale manger Craig Redker who helped them work up a deal on the Navigator we were looking to buy. They went above and beyond to go across the street to test drive my current vehicle which was no easy task. They then had me work with Paul Tindall the finance Manager who truly cares about the people he is helping get auto financing. Paul was fantastic and went the extra 10 miles to help me work out a fabulous financing deal. He was very informative walking through every step. They helped me wrap the negative equity from my current vehicle into the financing. . It was the most outstanding serving I have had in buying a vehicle in my 50 plus years and over 15 car I have purchased. I wished they were my local dealship they would get my business every time. This is what every car dealer stride to achieve and they did it effortlessly. If you looking to find that family dealership where you are treated with respect and like a family or friend please give OC Welch an opportunity to show you what they can do for you. In the end I didn’t purchase the vehicle and it was the first time in my life I felt bad about not giving them my business because they deserved getting it.
Thelma was great to work with! Very enthusiastic and genuinely cares about her customers. She is very transparent and enjoyable to work with.
John Evans and the entire OC Welsh team are a top notch car Dealership . There is no other place to buy a ford in the south east but OC Welsh ! They have a huge inventory of all makes a models !
Great staff and a great experience !
Love the quick lane service, Miss Tracy and her crew are top notch! EVERYONE is friendly and professional. Most people dread going in for service- not me, I have total confidence in this establishment.
The service team handled my most recent appointment flawlessly. Great job!
OC Welch Ford provides a no hassle, friendly buying experience that allows you to move at your own pace. OC allowed me to drive several vehicles before making my final decision. Special shout out to OC, Joe and Chris for their support. Go OC and you will not be disappointed.
John Evans is the Best ! Took his time and showed me different trucks and explained the difference between them!
Craig, Paul, and Carolina were phenomenal. Helped us thru the entire process. If you need a new Lincoln call them!
Good dealer service department, they make service easy as can be.
Sam was an absolute pleasure to work with from the second we met him.... very kind, honest and patient as we took time selecting a vehicle for my daughter. Thanks again!
I bought a used car and they serviced it and made sure it was roadworthy
Great service all around. Professional in every way. Nice facility. Great people to work with. Highly recommended. .
Very professional, love the dropbox service where you can drop off your vehicle after hours. The transition from one location to pay your invoice to each of the serv ice managers/techs handling this is another service that seems to spread the load in a positive way. In and out, love it.
Rayquan Housey was very respectful did an excellent, quick mobile recall service on my Maverick today. thank you for the good work.
Service with Tracy and the crew is always personable and professional. They take good care of us and our vehicles.
We drove up from Central Florida to pick up a new truck. As we were leaving, our Bronco got a alarm for low tire. Thankfully I was still here at dealership and the service department manager Tracy said no problem we will get you right in a d looked at. Bronco picked up a tire on SC roads. The tire team got the tire fixed and I will be back on the road shortly. Tracy was so understanding that I needed it fixed as soon as possible- 4 hour drive ahead of me. Tracy and everyone I have encountered here at OC Welch has been friendly and helpful. Definitely worth the drive for the top notch service and sales.
Your service advisor April was outstanding! Her communication on everything was really helpful. Thank you
Ross in the service department was very helpful All my recalls were addressed and fixed
Had a good experience working with Charles recently. I didn't end up buying a car, but he and the team at O C Welch was very helpful, answered all my questions, and didn't pressure me at all. Appreciate his time and would recommend asking for him if you visit.
Excellent experience working with Thely. I appreciate all her help in finding the right truck for me. Highly recommend working with her
I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln!
Customer service is number one. We liove our Aviator Black Label and know we will love driving it.
Tonya in the Lincoln service department was absolutely amazing. She was very professional and took care of our issue and exceeded our expectations in every way.
Recall was completed and was easy to schedule. Kept me informed and even confirmed how I was to retrieve vehicle. Thank you
Tracy and Landon greeted me as soon as I walked in the door. I explained what service I needed they did an inspection of my vehicle brought me out my cabin air filter that was extremely dirty so I had them replace that at the same time. No pressure and they were very quick with the service.
We were traveling from Canada when the air conditioning in our car stopped working on the road. Feeling a bit desperate, we showed up at your garage on Monday morning. From the moment we arrived, April Edsall provided us with outstanding service. She was professional, understanding, and incredibly kind throughout the entire process. The problem was diagnosed and repaired within just two day, and we were able to pick up our car on Thursday morning. Thank you so much, April, for the excellent service. You turned a very stressful situation into a reassuring experience. We highly recommend your garage.
Everyone is always helpful and prompt to address our needs. April communicates well and has the knowledge to help us through our repairs.
O C Welch is a 5+ Star Professional Ford-Lincoln Dealership. All personnel know and perform their duties in a professional manner.
Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with.
We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process. We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time. We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended!
Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust!
It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch!
Quick courteous and efficient can not ask for anything more, but your online reseysystem needs work
We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch.
All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green.
Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions
OC Welch has a great selection of vehicles and their sales team was very helpful.
The service was outstanding. Thanks Gabriel. Getting the car washed was very much appreciated.and many thanks.
Pulled in today for a quick oil change, in and out within an hr. Very happy with the service today. In the past, service here has been struggling. I’m hoping things are finally turning around for the better!
Thely aka Ms. The Best.com as simply amazing. I showed interest and she jumped right in and helped me right away. Thely was very friendly, knowledgeable and professional. I love that she included my teen on the car but g process and she made something stress arm like a piece of cake. Thely was full of energy, smiles and lots of personality to keep my interest. What a great car buying experience she provides!!! Would definitely recommend if you’re looking for someone who will work hard to find you what you are looking for.
Mike was very thorough, and checked with me periodically on the progress. The work was completed quicker than expected, a good thing! The car was delivered in the best appearance ever! Judith was the best service manager to date, and a have been a customer since O C moved to Bluffton/Hardeeville. Cab we please keep Mike and Judith on board??
I purchased my Lincoln brand new in 2022, and for quite some time I had been convinced it would be my last—not because of the vehicle itself, but because of my experience with the local dealership. After repeated frustration with service and communication, I stopped bringing my vehicle there altogether and had not returned in well over a year. That changed when my car unexpectedly died and had to be towed to the dealership in the middle of the night. I expected another frustrating experience. Instead, I received a call first thing the next morning from my new service consultant, Mike Kulik From that moment on, the experience was completely different. Mike was responsive, attentive, and proactive throughout the entire process. He understood that I needed my vehicle for an out-of-town trip Friday morning and made that deadline a priority. He kept me informed, ensured the recall-related issue that caused the problem was addressed along with several other items, and, once the work was completed, offered to have my car delivered to me Thursday afternoon so I would have one less thing to manage before my trip. Exceptional service is often less about grand gestures and more about communication, accountability, and anticipating what a customer needs. Mike did all three exceptionally well. My advice to the dealership is simple: find more Mikes—and take very good care of the one you have. People like him are the reason customers return, remain loyal to a brand, and become raving fans. Mike didn’t just take care of my car. He changed my opinion of the dealership and gave me a reason to reconsider whether this really has to be my last Lincoln.
Tonya, You are a great asset for O. C. Welsh service. Very efficient, very personable. Having my car picked and returned was a wonderful experience.
Robert was fast, professional and informative. He explained the services required for my truck and helped me prioritize what to get done first. Thank you Robert!
I had an appointment and my service was done in a timely manner. The service was thoroughly done and I was apprised of the progress in a thoughtful way. I trust OC Welch and Ross Munro with my vehicle’s maintenance because they value my safety and respect my time.
Number 1 ford dealership that I have ever used. Excellent pricing and service is easy at OC Welch Ford
Service and timeliness was great but disappointed with the head liner. Looks like greasy hand prints all over the head liner.
What an amazing experience we had with Jamie! He is wonderful and the best car salesman we have ever had!
I had a great experience buying a car from OC Welch. Sam was super helpful and helped me to choose a car that best fit what I was looking for.
First time customer, very impressed with the service department. Brianna was great to work with.
Very friendly staff. Quick service. They kept me updated on the time, I good experience overall.
When you want it done right the first time. Go see OC WELCH and his team.
Jamie will do well . ..we love our purchase just the right size for us ..I think we will be very happy with the Aviator..
Landon was very professional and showed me all the items that I needed to complete my $100,000 Mi service
What a fantastic experience. The service at OC is awesome. Went in to look at vehicles and walked away very happy...thx to the team at OC which made you welcome and at ease with purchasing and trading in. From start to finish.
Excellent experience with wonderful sales person. Very knowledgeable and helpful in getting my daughter into a better vehicle. Trish took the time to talk with us and explained some things that we had questions about and helped us complete the process. She is a great asset to the dealership and we will recommend her to our friends.
Robert did an excellent job - made sure the part was available so it could be installed quickly…thanks
Tom Landry was a great help for my wife and I. We unexpectedly needed to buy a new car and Tom made it stress free and pleasant. Thanks Tom! We appreciate you!
The staff is friendly and professional. April and Chris communicate well and are responsive to questions.
Large and comfortable building/furniture with a very friendly staff. Amenities for the customers is very appreciated.
Gabe is one of the many great ambassadors at OC Welch. Yes, that may sound strange for a service department but everyone was very welcoming and accommodating during our repair. Way to go OC Welch!
Scheduled regular oil service and a transmission diagnostic since the power train warranty was due to expire in August on my 2021 F-150 Limited. Normally the dealership likes to have the truck left for the day. Since my wife is unable to drive due to medical issues, I informed Rob Stuckey I would have to wait. Rob was able to expedite the oil service, transmission diagnostics, and transmission programming updates efficiently, completed the service, and had me processed within 3 hours wait time. Less than expected. Appreciated the attention by Rob and also Tracy Green for the Quick Lube oil service to make my wait time very reasonable for the work performed.
A problem had with my vehicle was covered under the extended warranty. They only problem was getting the people from the extended warranty to make contact back to OC Welsh. Rob continued to make contact with the warranty agent until the problem was finally resolved. He did a great job and I want to thank him.
I’m very satisfied with the service. He was kind enough to come to my house.
Thely did an awesome job helping take care of our needs and we felt very welcomed at this dealership. Mr. Kim and Ms. Thely took our wants and turned them into reality. We appreciate them and will absolutely continue to do business with them and this dealership!!
The dealership was very supportive from start to finish. The communication was impeccable. I had e-mails and text messages that met my organizational needs. Jodi at the service desk was very informative and helpful. The tech that arrived was prompt and completed the task timely.
JOHN EVANS AND KIM Wells made buying this car so easy. I felt confident the entire time that I was delaing with professionals. And honestly Im so skeptical with buying cars I almost freeze completely. They really made it an enjoyable experience. Wow!! Our business will continue with them. Thank you!!
I have bought several vehicles from OC Welch. I have always had a pleasant experience. This deal was no different. I went in knowing what I wanted and 2 hours later I was driving it home!!
We were looking for a new truck with a similar trim package to my husband's current truck (F-150 XLT). I was able to get in touch with Sam Elliott and in less than 15 minutes we had what we were looking for. Sam has sold us our last 5 vehicles and was able to complete everything fast and kept us updated every step of the way! When it was time to come in a sign the final paperwork it was fast and a very easy transition. Chris in Finance was amazing as well! Can't say enough great things about OC Welch and the service that we receive with each new vehicle.
Excellent support from the entire OC Welch sales team. Both Paul Mitchell and Craig Redker provided excellent service during sale, explained the process and the warranty.
Christopher Noland was amazing to work with. He was friendly his good attitude as professional.
Tracy Green is always helpful, always, smiling, and is honest and transparent. I appreciate her!
Friendly, Helpful, knowledgeable and ease to work with and I appreciate how quickly the booking process and the actual service is completed. Thanks
Working with John and Kim was a great experience. And working with Justin was a smooth process. Overall, it’s a good experience.
Shia was very knowledgeable. The place was very clean. And I will be back for most services
Tonya was absolutely fabulous to work with. She was so kind and had fantastic communication with us. We are staying in Sea Pines, on family vacation from Virginia, and as you can imagine, a non- functioning car with our three kids is not ideal during our special family time. I sincerely thank everyone from the service team to the techs to Tonya for squeezing us in so we can have a functioning APIM module during our long drive home. I was very thankful for the opportunity to utilize the Lincoln service team, because our local Ford dealership (Sheehey) does not have that option. It was of great value and I would absolutely return to this location again!! We have already called our local dealership back home and they have ordered the APIM module so it can be replaced next week. Thank you for the fantastic customer service and experience!
Christopher Noland hands down one of the best service advisors i have ever had the peasure to deal with. thank you!
Best Ford dealership customer service experience yet! ! Tracy was wonderful. wish you had more like her.
Great to work with. Tonya has been excellent at relaying information at every step Give her a raise
My old F350 had a number of issues. Chis Noland walked me through the cost and importance of each and helped me choose which were worth doing. Excellent advice and service.
I just recently purchased a new vehicle and once again Sales manager Craig Redker made this a very pleasant, stress free, and exciting experience that this process deserves. Craig's knowledge, patience, and polite disposition make it happen. The process moves along smoothly thanks to Sales Consultant, Paul Mitchell, taking care of the many details that are involved in changing cars. Paul's immediate attention to these tasks with such speed and knowledge kept things moving along without a hitch. Putting everything into a proper format with the Finance manager was always one of my least favorite parts of the transaction. This is not the case with Manager Chris Black. Chris has been able to take the amount of legal information that needs to be verified and explain it in such a manner that all of it is completely understandable. Thanks to all you for a very pleasant experience. Thanks again !!!!!!! Bob & Joyce Cortese
Always received complete, concise, courteous superlative service and genuine concern for myself and my vehicle from the personal at OC Welch.
Trisha was fantastic! She needs some help and support. Great attitude. Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all good. He made it right. We’re all human.
Had no issues with my visit. Had a great experience with my service. The best experience with my car rental and everything was perfect.
Been getting cars from this dealership for 13 years. Always been treated well and this last visit was no exception!! I’ll be back
Landon was great and has amazing customer service! Welcomed me when I walked in and updated me when my car was ready
Been buying fords from OC for over 33 years . Great service and friendly people on his staff . Personal friends with OC .
Dealership is very easy to work with. They addressed all my concerns. This is the first time I've been there and it was a pretty good experience. I definitely enjoyed it Gabe was fantastic. Your apartment was fantastic. It just a pleasure to be there, so thank you for doing business.
Very prompt. They took me right in and was very quick in doing the work. Had a recall but was told it would not pull up so will be redone at. A later date. Only thing when I got home and read over paper work it did not say tires were rotated even though coupon said they would be.
I contacted Gabriel to schedule my car for routine maintenance and subsequently brought my car in as scheduled. The whole process was easy and seamless.
Tracy Green was very helpful and professional she is Great addition to your staff keep up the good work Tracy!!
OC Welch and his team were extremely helpful and patient as we looked at many different Explorers. Experience was excellent as always
Got me in last minute and was able to make sure my experience was seamless. My child was in the hospital and I needed to put it on a rush. Robert listened and made sure that I was taken care of and my vehicle was ready quickly. Thank yall
I had a great experience this morning while getting my car serviced. Everyone was so polite
Service has improved vs last few years. For an oil change and tire rotation I was in and out in less than an hour.
It was a pleasure purchasing my Lincoln Nautilus at OC Welch Ford Lincoln. Everyone there was very friendly and eager to help. Not my first and won’t be my last vehicle from this dealership.
They were very helpful and considerate. They did the work, that was all I needed to do.
Landen was courteous and pleasant. He made room in the schedule to provide us with”The works” maintenance. We are taking a long unscheduled trip and now we have the peace of mind that our vehicle was serviced. Thanks Landen for a job well done!!
Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient.
As in the past the service I received what’s five stars. Everyone was courteous and kept me informed of the status.
Service personnel kept me informed of the progress on my car which I appreciated. My only cues I was told the windshield wipers and the cabin air filter needed replaced. I said I would do that myself only to find out that the cabin air filter had been replaced by the technician at a cost to me.
Finance closing process needs to be much more efficient and timely. Paul is personally good to work with, but process needs to be far more efficient.
I had purchased some after market bumpers at the time of purchase. My salesman quit and Chip Welch organized everything for me and followed through with me during the whole process. I was pleasantly surprised and impressed with the follow through after the sale. I would absolutely recommend OC Welch to anyone and would buy from them again. Thank you OC Welch making my purchase as easy as possible.
I was much pleased with the service and communications from the service manager, Dan Westover, re a factory recall on my Ford Explorer. I had been waiting two years for the company to send the needed parts and Dan explained the problem (countrywide) due to lack of suppliers in recent years and offered to do his best to get an expedited order (but cautioned that this was no guarantee). He followed up with a phone call a day or two later and assured me the order was specially requested, And then, lo and behold, I received a phone message from Jodi Giovanniello a week or so later and informed the parts were in and I was scheduled for a home service (I live on Dataw Island) in three days. And sure enough, the technician (Ray) called the morning of the scheduled service and said he was ten minutes away. Perfect! He was a friendly, competent young man who clearly knew his stuff and explained the history of this particular recall. He finished up within a half-hour and the car looks great! I must applaud OC Welch for the friendliness and dedication of Dan and Jodi, and their diligence in getting the job done for us. It was very professional and gave us great confidence in OC Welch. I also am most pleased with the coordination and service by Ray who absolutely made our day. The mobile service program is new to me and I can only speak highly about it (and will share it with friends here on Dataw). Thank you again for responding so ably to my concerns. You guys are the best! Roger Hatcher
Sam was awesome with getting us into a car that can be flat towed in a short period of time. Once he found out we were traveling in RV and our toad had died.he was committed in helping. Very professional. We loved the service.
Service was good and fast. Gabriel was professional and polite, answered all my questions directly.
Our time spent at the OC Welch Ford Lincoln was pleasant and very informative. Our salesman Paul was pleasant and knowledgeable. He was easy to talk to concerning the purchase of my car. He helped us negotiate a good purchase price. I’m sure we’ll shop with them again.
Incredible customer service every time at OC Welch. Always prompt and nice. Always a positive experience
Tracy is great and always takes good care of me and my vehicle. She is greatly recommended.
Great team to work with and this is my 2nd purchase from the dealer. I will be back!
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