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Customer Service Jodi Giovaniello at O. C. Welch Ford Lincoln Inc.

Jodi Giovaniello

Customer Service
(843) 288-0148
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We waited so long for this appointment. Thanks to Vicki, Jodi and Kai, I think we are good to go. Vicki helped with the initial appointment and kept us abreast of the service we needed. She forgot to alert us to the cost of diagnostics and unfortunately, I forgot to ask. Jodi helped with the check out and was very patient trying to get me registered for Ford Rewards. That was a little tricky but she persevered. Kai helped me on the way out to sync my phone. All were helpful for someone fairly new to taking care of the cars. My thanks and appreciation.

Jodi was a true pleasure, so friendly and knowledgeable with her job! Huge Asset there

Jodi was outstanding getting me started in Ford pass rewards. She was personable efficient and knew what she was talking about.

We waited so long for this appointment. Thanks to Vicki, Jodi and Kai, I think we are good to go. Vicki helped with the initial appointment and kept us abreast of the service we needed. She forgot to alert us to the cost of diagnostics and unfortunately, I forgot to ask. Jodi helped with the check out and was very patient trying to get me registered for Ford Rewards. That was a little tricky but she persevered. Kai helped me on the way out to sync my phone. All were helpful for someone fairly new to taking care of the cars. My thanks and appreciation.

Excellent service - warm, energetic and very helpful. Jodi provided timely information to help me better understand Fords customer loyalty programs saving me time and money!

Excellent service - warm, energetic and very helpful. Jodi provided timely information to help me better understand Fords customer loyalty programs saving me time and money!

I appreciate how professional and courteous Jodi is. Thank you

Another great experience! Blake worked his magic and got our vehicle into the service department as soon as possible. Kelly had a loaner car available and got us all set up! Blake kept us informed and responded to all messages right away. Our vehicle was fixed in a timely manner and works perfectly! Great job to Blake, Kelly, and Jodi for going the extra mile to get the job done!

Another great experience! Blake worked his magic and got our vehicle into the service department as soon as possible. Kelly had a loaner car available and got us all set up! Blake kept us informed and responded to all messages right away. Our vehicle was fixed in a timely manner and works perfectly! Great job to Blake, Kelly, and Jodi for going the extra mile to get the job done!

Jodi and the crew always do an awesome job! Great customer service and always putting a smile on everyone's face. GREAT JOB JODI!!!

Jodi and the crew always do an awesome job! Great customer service and always putting a smile on everyone's face. GREAT JOB JODI!!!

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