I scheduled an oil change, tire rotation and a recall that needed to be checked on a 2024 Ford Escape. Jody Abar, Quicklane Advisor, took care of the scheduling, welcomed me to the dealership, reviewed what would be done, including a new cabin filter due at the mileage I have on the car. An hour later, I was on my way. The charges were exactly what Jody had quoted when I scheduled. Everyone at the dealership was kind and helpful but Jody goes over and above! Thanks, Jody!