The replacement part (driver’s side mirror) was extremely expensive but the customer service from Kayla was great. She kept me informed about the delivery of the part, getting the part painted and scheduling the installation. Managing my expectations and the timing of everything was very helpful.
My experience with Kayla the service advisor was excellent one of the most informative and courteous service person I’ve ever dealt with!!!
Service representative Ms. Kayla Wilson was very professional and knowledgeable. She seemlessly handled the warranty repair and communicated effectively. Very satisfied, thank you.
Kayla, the Lincoln service representative went beyond all expectations. She really showed she cared about you and service you receive. Thank you Kayla for all you do for O C Welch Lincoln customers. Merry Christmas and may 2025 be good to you. Regards, Steve and Dara Robinson