Tonya Conover

Tonya was absolutely fabulous to work with. She was so kind and had fantastic communication with us. We are staying in Sea Pines, on family vacation from Virginia, and as you can imagine, a non- functioning car with our three kids is not ideal during our special family time. I sincerely thank everyone from the service team to the techs to Tonya for squeezing us in so we can have a functioning APIM module during our long drive home. I was very thankful for the opportunity to utilize the Lincoln service team, because our local Ford dealership (Sheehey) does not have that option. It was of great value and I would absolutely return to this location again!! We have already called our local dealership back home and they have ordered the APIM module so it can be replaced next week. Thank you for the fantastic customer service and experience!

Great to work with. Tonya has been excellent at relaying information at every step Give her a raise

Miss Tonya kept in touch with me through the entire process. When I called she provided me with prompt information relative to my vehicle. I received no less than 4 calls when the tech found additional maint required. This is the service I expect from the #1 Ford/ Lincoln dealer in the country and they didn't disappoint. R/Mark Bernhard

OC Welch always listens to my concerns when bringing my car in for service. My car was serviced in a timely manner. The tire that needed to be replaced due to damage from road debris was waiting for my car when I arrived. Tonya reviewed all the paperwork with me so I understood what was done. They have a great waiting area.